The software company Salesforce, which developed the cloud-based CRM software of the same name, presented at the K5 FUTURE RETAIL CONFERENCE 2024 ...
Innovative Technology offer a range of products that are ideal for retailers who are looking to implement age estimation technology ...
Theft and counterfeit fraud are significant threats to retailers, underscoring the need for secure cash management solutions.For reliable bill validation and secure storage of high-volume bills, the apg® Note Acceptor is an essential tool. It ...
How has customer loyalty changed? Why is a well thought-out omnichannel strategy crucial ...
Task management software is one of the retail solutions designed to help shops save time and ...
Breuninger, with twelve stores in Germany and another in Luxembourg, provides a traditional shopping experience ...
Product search, navigation, shopping basket management and checkout: intelligent shopping assistants can now be integrated into ...
Loss prevention is playing an increasingly important role in reducing inventory discrepancies.Inventory is a major challenge for companies in the retail sector: 82% of retailers in Zebra's latest 16th Annual Global Shopper Study say that ...
POCO Einrichtungsmärkte GmbH relies on Electronic Shelf Labels (ESL). So far, 93 of the 127 stores have been equipped with this technology ...
The dynamics of digital change and the fast pace of customer expectations are increasing ...
Workforce management software in retail is successful when it optimizes processes, increases employee satisfaction, and improves ...
Leading Nordic POS provider Extenda Retail is expanding into the German market, focusing on acquiring new customers ...
Retailers are often faced with the dilemma of combining customer service with operational efficiency. In this intersection ...
REWE has launched its Pick&Go concept (on a trial basis) in Düsseldorf. We tested the store!
Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced it’s taking the newly enhanced Modern Store framework on a ‘problem ...
IKEA Amsterdam introduces an innovative solution for Click & Collect orders and can say goodbye to ...
In fall 2023, Meta launched WhatsApp channels, a completely new feature in 150 countries ...
MPREIS has around 300 Austrian stores in regions across Tyrol...
Optimised warehouse stocks, improved product availability and a significant reduction in time-consuming tasks for employees have all been achieved thanks to the introduction of the LOGOMATE inventory management software at DURAL. After successfully ...
Despite of this, only 10% of companies have taken advantage of the possibility of quick and easy sample stocktaking using statistical methods. This is the result of a representative Civey survey among German employees who make decisions regarding ...
REMIRA is setting the course for future development of the company: On November 1, Dirk Bingler (48) will become the new CEO of the supply chain and omnichannel software expert headquartered in Dortmund. The previous CEO Stephan Unser (62) moves to ...
Security Suite from Toshiba Global Commerce Solutions empowers retailers to minimize shrink...
Free, energy-efficient and 100% environmentally friendly – daylight can be the ideal light source for your room and product lighting. But to make the best use of light, a few points need to be taken into account ...
Toshiba Global Commerce Solutions has opened a state-of-the-art Retail Operations Center in Almere, Netherlands. The strategic move will enhance operational efficiency and provide superior service to the company's valued customers and partners ...
Chatbots and other AI tools have been the talk of the town since the release of ChatGPT last year. In many industries, discussions are being held about the quality, reliability and actual usefulness of the programmes. With Gemini, Google has thrown ...
In the face of the digital age (and the rush just after the end of the workday or the day right before a holiday), retailers are looking for innovative technologies to continuously improve shopping experiences. Self-service checkouts (SCOs) allow ...
Metyis, a multinational provider of solutions in big data, digital commerce, marketing & design, and advisory services, and premium lifestyle company Hugo Boss marked a key milestone in their partnership today, as the Metyis Campus in Gondomar, ...
More and more customers are shopping online, so more and more retailers are offering their goods on e-commerce platforms - above all Amazon. Because the global mail order company promises an enormous range and simple sales. However, bookkeeping ...
Retailers are increasingly offering self-serve options to in-store consumers ranging from self-checkout to self-scan, and mobile Scan & Go. And with the boom of self-service comes the inevitable increase in shrink which Forbes now estimates to ...
A few aisles, many haphazard shelves and even more competing products – how can brands stand out from the crowd? A Romanian start-up has also asked itself this question. The answer: Tokinomo, an interactive robot arm that brings products to ...
Do I have to reorder goods? How many pieces of product XY do I still have in stock? These are the kinds of questions that keep retailers busy. Is my desired product available again? Where is my order? That's what ...
There are no two ways about it – any business that deals with age restricted goods and services needs to have an airtight age assurance strategy in place to protect both itself and its customers. This is especially true in industries where age ...
Organized retail crime (ORC) is a perpetual and burgeoning problem for the U.S. retail industry, and evidence suggests it is growing in both scope and complexity, according to a new report released today by the National Retail Federation. The ...
At EuroShop from 26 February to 2 March 2023, GLORY will be showcasing solutions that are both future-proof and holistic – technologies that help retailers meet current and future challenges in various areas, from the checkout zone to the back ...
The SES-imagotag subsidiary, specialized in artificial intelligence, has entered into an agreement to acquire a majority stake in the company Belive.ai. ...
Citizen Systems will be showcasing a range of innovative printing solutions at EuroShop 2023 and is looking forward to engaging with customers, partners and visitors at stand G65 in hall 6 at Messe Düsseldorf. This year's focus will be ...
A hybrid store concept that operates autonomously outside regular business hours sounds like a highly complex challenge. In many cases, however, the existing infrastructure is already a solid basis and only needs to be integrated sensibly with smart ...
In North Jutland (Denmark) you will find the luxurious resort HimmerLand, which is known for its golf facilities, spa, different activities and gastronomy. The resort is on a major growth journey, where padel courts, new hotel rooms and a ...
In Hjørring (Denmark), plenty of wine is being sold at Supervin. The company's popular webshop accounts for 90 percent of the revenue, which has required new digital initiatives in the store. Supervin has therefore implemented digital ...
In 2022, the Otto subsidiary presented "Undyed" styles for the first time, products that do not require any dyeing at all: natural-coloured sweatshirts, nightwear, underwear and socks. How did the idea come about, how was it implemented, ...
There are numerous steps retailers can and should take to improve their security posture, protect their brand, and ensure a safe shopping experience for their customers during the holiday season (and beyond). Once the shopping season has begun, ...
Online? Offline? Omnichannel! That's what customers are often calling for these days. Even e-commerce veteran Amazon hears the calls from afar and, after its Amazon Go and Amazon Fresh stores in the grocery sector including self- and seamless ...
Retail is at the heart of our lives and societies, as it represents more than 20% of global GDP and 15% of jobs. With consumers changing their shopping habits, stores must now reinvent themselves and leverage new technologies to stay relevant in ...
With its "REWE ready" store in Bispingen, Lekkerland aims to cater to increasing out-of-home consumption, relying on innovative technology and a relevant product range. In the process, the REWE subsidiary is making common cause with the ...
Carrefour and Goggo Network are trialling a Mobile Drive service that involves using a completely autonomous delivery vehicle. It will operate on public roads, both in heavy traffic and in normal conditions (covering 15 km at up to 70 km/h) – ...
In recent years, some companies that previously relied on their fixed location havebeen forced to switch their business model partially or even completely to e-commerce-but this is not enough to survive in this fast-moving and agile ...
Saving costs and putting your products in the right light at the same time? Do you think that's not possible? You bet it is! Here are some tips on how to not only put your shop windows, sales rooms and shelves in the best possible light, but ...
As retailers get ready for a busy holiday shopping season, they also have to prepare for an increased risk of theft and violence against employees. Interface Systems shares insights and best practices to mitigate holiday season retail crime and ...
Bargains, deals and savings as far as the eye can see: Black Friday and Cyber Monday are just around the corner, ushering in the most competitive time of the year. We spoke to Stefan Mennecke, Vice President of Sales - MEA, Central, Eastern ...
On Østre Boulevard in Randers you will find the way to the good glass and one of Denmark's leading wine companies, Jysk Vin. Jysk Vin has a concept, where they constantly want to renew the business - both when it comes to products and IT. ...
The jury of this year's MIPIM Awards has recognized Altarea Commerce's CAP3000 as the "Best Shopping Centre" in the world thanks to an extension overlooking the sea completed in 2021. ...
On November 2, 2022, it was once again time for a "retail salsa". iXtenso and EuroShop had already prepared the ingredients for this and invited everyone to a cooking event at the virtual table. The main ingredient for the dish around an ...
The Danish food company, Meyers, today operates canteens and delivers lunch solutions to big parts of Denmark and wanted to optimize the time for their chefs and staff out in the many kitchens. At the same time, the dishes had to be presented more ...
Locus Robotics, a producer of mobile robots (AMRs) for fulfillment warehouses, announces the expansion of their partnership with DHL Supply Chain, the contract logistics leader within Deutsche Post DHL Group. The extended partnership includes the ...
Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front-line of business with solutions and partners that deliver a performance edge, today announced that Aral AG has enhanced its customer experience by improving front-line ...
Scanning goods during the shopping process? At the express checkout? Anywhere my customers engage my employees for payment? The options for checkout are as varied as the spices in the kitchen of a three-star restaurant ...
On 21.9.2022 it was time once again: iXtenso and EuroShop had served a new "retail salsa" and invited to the webtalk at the virtually arranged table. Our main ingredient: the certain spiciness for the optimal customer journey, because the ...
Shopping today is more diverse than ever, and customers expect a comprehensive experience, not only at home or on the go when shopping online, but also directly in the store. The boundaries between offline and online are becoming increasingly ...
More and more technology is finding its way into our supermarkets. Already today, self-service checkouts, electronic shelf labels and virtual wayfinding guides are a familiar sight in many stores. But the customer experience usually doesn't ...
Equipped with an Apple device and the NewStore Associate App, store associates can optimally stand by their customers' side on the shop floor without having to leave their side, NewStore promises.NewStore's cloud solution offers ...
Automated loudspeaker systems and access controls can fulfil a wide variety of functions – from goods security to employee control to monitoring of business premises. Axis Communications develops such systems. At EuroCIS 2022, we spoke ...
The pandemic has given an additional boost to online retail with its record volumes already recorded in previous years. As a result, last-mile delivery is bursting at the seams, especially in metropolitan areas. There are limits to the capacity of ...
EcoVadis has ranked SALTO Systems in the top 25% of companies with the best performance in terms of sustainability policies. The recognition gives SALTO a SILVER classification in the EcoVadis global evaluation program.The award is the fourth ...
Demand is growing for high-quality food that is produced locally and with as little environmental impact as possible. To meet this, IKEA and Infarm are growing high-quality herbs in Infarm's vertical farms in the customer restaurants in three ...
After one and a half years of successful webtalks in the format "retail salsa – Spice up your Community", we took the EuroCIS 2022, which took place again from 31.05.-02.06. after a pandemic break, as an opportunity to organize the ...
The cash drawer, in varying forms, has been a core component of the retail business for as long as people have exchanged money for goods. Any business accepting hard currency needs one but choosing the best cash drawer requires planning, ...
Retailers are increasing their IT budgets and allotting a bigger portion of those budgets to innovation. They are investing in cloud-based and automation solutions to replace aging technology to meet customer demand for omnichannel experiences and ...
Like no other event before it, the pandemic has shown retailers how important it is to have a well-functioning workforce management system. Absences due to illness or quarantine and the resulting additional workload for the employees remaining in ...
The betting shop operator XBET GmbH uses SALTO KS Keys as a Service for access control in its shops. The decisive factor for the choice was the advantages of the cloud-based architecture, with which the company increases security, reduces ...
State-of-the-art technologies enable retailers to measure the behavior of visitors in their stores and plan accordingly in terms of both staff and product range.XPOLI is a provider of such technologies, which use sensors to create and analyze ...
Pete’s of Erie Inc., a convenience store retailer with 50 stores across Kansas, Oklahoma and Missouri, has selected Gilbarco Veeder-Root's Passport® Express Lane™ self-checkout system to elevate the overall customer experience ...
Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...
The spatial objective of L’Imaginaire of St-Bruno was to create an exhilarating and unique customer journey in the colors of the playful universe of the game store. This first branch in Montreal had to be representative of the effervescence of ...
Whether at the bus stop, in the waiting room, out and about in the city or relaxing on the sofa - the smartphone has become a constant companion for most people over the last ten years. Anyone who has a moment to spare takes a look at the countless ...
In the retail industry, customer experience is one of the most critical elements for success. It serves as the foundation for customer loyalty, repeat business, and word-of-mouth referrals. In other words, an excellent customer experience is what ...
Offline or online? Contrasting these two concepts as opposites is outdated; the physical and digital worlds mix and complement each other – especially in retail. We took a look at the optical industry as an example of this.In a series of ...
Glory, a global leader in retail cash automation solutions today announced that major Northern Ireland retailer The Henderson Group, has signed a significant new order with the company for both point of sale (POS) and back-office cash recycling ...
As fall shifts to winter, retailers are preparing themselves for the upcoming holiday season. During these months, they face significant pressure to provide a superior experience for both their employees and customers, all while maximizing profits ...
On March 16th, we prepared another spicy meal for you as a tasting sample about the options, benefits and challenges of Scan & Go services. With many poignant questions of our audience and the valuable and current input of our experts, ...
Scan the goods yourself with your smartphone: This is the new freedom for customers. No more cumbersome “out of the cart, onto the conveyor belt, and back down again”. Goodbye to queues. This is not just a hot topic because there’s ...
More and more retail companies are equipping their store personnel with mobile devices. The trend towards smartphones or smart mobile devices that function almost like smartphones will also be impressively reflected at EuroCIS, The Leading Trade ...
Qlik® announced that Sephora is using Qlik Sense® to transform its Human Resources (HR) management system. The strong international growth of the brand over the last decade has made it necessary for Sephora to combine its global HR ...
A 2018 report stated that more than 50% of salespeople fail to meet their quota. And this figure increased in 2020, as companies had to rethink their strategies due to the COVID-19 pandemic. Additionally, businesses these days have to keep up with ...
Is Amazon's ambitious "Amazon Go" project quietly going under? Or is it about to catch on and become ubiquitous? I tried to find answers to these questions at a store in Chicago. ...
Delivery details, ERP processing, freight carrier and label format – there are many things to consider when printing shipping labels. Speed and precision are crucial factors that must be taken into account. An automated process executed by ...
Light has an enormous influence on people – on their health, performance and well-being. For retailers, light as a topic has so far often been more of a necessity which is viewed from a cost perspective rather than as a unique opportunity for ...
Digital shopping round the clock means particular service requirements for e-commerce retailers, e.g. providing maximum availability and meeting very short delivery deadlines. Due to the increasing complexity of processes related to warehousing and ...
For some time now, discount grocer Lidl has been relying on intelligent façades from SageGlass – for the environment, staff and the right light. We asked both companies what this technology means for lighting, energy consumption ...
Generation Z (Gen Z) is making up more and more of today’s retail workforce, representing around 27 percent of the population, or 72 million Americans. The oldest are in their twenties, and as they continue to come of age, they are taking ...
Even as some of the worst effects from the COVID-19 pandemic begin to recede, retailers are still experiencing immense pressure to their operational infrastructure. Many retail associates, laid off during the pandemic, decided not to return to their ...
A kiosk on four wheels - this may not be new and somehow it is, because: The snacks are on the road without a driver*. The innovation unit REWE digital of the food retailer REWE makes common cause with the telecommunications company Vodafone and ...
Despite high confidence in their risk assessment capabilities, study finds a third of companies have been breached, and 89% have been hit multiple times.New data released by Cornell University’s Center for Hospitality Research and FreedomPay ...
EuroCIS from 15 to 17 February 2022, will again be the hotspot for latest-generation retail technology. For the third time now it will stage the Start-up Hub thereby offering young companies ideal possibilities for making first contacts with ...
Experts have attributed this difficulty finding front-line employees to a variety of factors, such as child-care responsibilities, a desire for increased wages and benefits, and concern about new COVID-19 variants.Many retailers are approaching ...
The 2021 edition of the Independent Grocers Financial Survey, a joint study between the National Grocers Association (NGA) and FMS Solutions, finds record financial and operational performance benchmarks in a banner year for the $253 billion ...
Digitization is advancing rapidly in the area of checkout solutions, cash registers and payments. The "Interessengemeinschaft Zukunftsweisende Technologiehersteller für Kassensysteme" or IGZTK (Association of Future-Oriented ...
The annual EHI security event for the retail industry.With the EHI Inventory and Security Congress, on June 22-23, 2022, we will present current challenges and show solution approaches to minimize risks for customers, employees, goods, money and ...
The pandemic’s effects are receding, and the public is itching to spend and move about again. In fact, many retailers expect consumers to make both routine and leisure trips at pre-COVID-19 levels.This means C-store associates will be ...
The Corona pandemic is an ongoing predicament with constant changes and challenges for all involved, people, societies and industries. Here we collect news on the pandemic situation for the retail industry. ...
NTT Ltd. released the 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), its annual survey assessing the global state of play for CX.Now in its 24th year, the latest GCXBR arrives at an important juncture to help ...
“The wooden table with a square table top and four table legs.” Customers as well as furniture retailers and manufacturers know that it is not that simple. But it is precisely this specific product information that is important for all ...
Two million malicious emails bypassed traditional email defenses, like secure email gateways, between July 2020-July 2021, according to a new report from Human Layer Security company Tessian. These emails were flagged by inbound email security tool ...
The National Retail Federation has announced that Target Board Chairman and Chief Executive Officer Brian Cornell will receive The Visionary award, given each year to an outstanding retail industry leader. The award will be presented during the ...
A good two years ago, iXtenso discovered a gem in Barcelona, a store the likes of which are very rare: The candle store Subirà is located in a historic building from the 19th century and inevitably captivates its many visitors.Both the ...
While retailers have put the worst of the pandemic’s effects behind them, many challenges remain. Retailers continue to adapt to an omnichannel environment, with customers still turning to curbside pickup options, as well as shopping online ...
Organized retail crime and numerous other security concerns evolved in 2020, and most retailers attribute the increase in criminal activity to the pandemic, according to the 2021 Retail Security Survey released by the National Retail ...
For the majority of companies an appearance on Instagram, Facebook, TikTok and Co. is obligatory these days, social media seems to be a valuable communication tool for retailers. However, they should keep a few things in mind when ...
As a result of changing consumer behaviour, around one-third of small and medium-sized enterprises (SMEs) in Germany expect demand for their most important products and services to continue to be affected after the crisis. According to an ...
As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances. Kelly Brown, Vice President of Stores at Vera Bradley, recently participated in a Fireside Chat session at the NRF Retail Converge event to ...
Many companies are currently looking at the opportunities of e-commerce, as the brick-and-mortar retail is declining significantly. But successful e-commerce is not only based on an accessible, well-functioning, and attractive online shop, but above ...
The Danish outdoor chain Eventyrsport has been named the country's best e-shop with a focus on good customer experiences. In the chain's physical stores, there is also a focus on good service, where electronic shelf labels connect the goods ...
The German Bundestag and Bundesrat passed the Supply Chain Law this year. It is intended to protect fundamental human rights in global supply chains that end in Germany. The aim is to combat inhumane working conditions and child labor. ...
Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, today announced the results of a study on the impacts of COVID-19 on the LGBTQ+ North American business ...
As shopping centers continue their evolution to meet the changing lifestyle needs of consumers, Life Time, a healthy lifestyle brand, is bringing its luxury athletic resort experience as a new major tenant to Northshore Mall, a Simon property, ...
The pandemic has forced retailers to change so much about how their stores operate and function. From implementing new cleanliness and safety procedures to modifying how certain items are displayed and sold, these changes aren’t simple to ...
Competitive and price pressures are steadily increasing. Technologies that automate processes can help companies remain profitable. Here are a few examples.Retailers are facing unprecedented margin pressures in the current times. Increased raw ...
Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...
Ensuring the right inventory is available to meet customer demands became even more important during the COVID-19 pandemic. Thanks to its recent digital transformation with Blue Yonder’s cloud-based ...
Brick-and-mortar retailers have recently been facing the most dramatic and rapid changes. In order to survive and thrive, they now must adapt and have a definitive understanding of customer behavior. They need to know the number of shoppers, detect ...
Which skirt is currently particularly popular? Should the dress remain on sale? How did the sweater sell last month? Product managers in the fashion industry ask themselves these and many other questions every day. At bonprix, the ...
With more businesses reopening and bringing employees back to work, the U.S. economy is on firm footing and could see its fastest growth in more than three decades, National Retail Federation Chief Economist Jack Kleinhenz said today.“While ...
In Asia, and especially in China, livestream shopping has already been widespread for years. 10 percent of e-commerce sales are generated via livestream shopping, and experts predict that this share will rise to at least 25 percent in the near ...
The new year started out with plenty of challenges for retailers. While over-the-counter retail is struggling with shop closures and a shortfall in sales in the second lockdown, online retail has to handle the increased volume of customer enquiries ...
Thanks to smartphones and tablets we’ve all gotten used to having the world at our fingertips. In your store, both customers and staff expect no different. Mobile devices are the perfect answer to a number of trends and changing market ...
Seismic shifts in the retail sector in the last year have put unprecedented pressure on retailers to bounce back and make the most of the first half of 2021. With disruption expected to continue, retailers must also set themselves up for maximum ...
Retail customers today demand superior quality and a world-class service experience in real time. Companies must strike a balance between the need for qualified personnel and high customer demands if they do not want to jeopardize the satisfaction ...
COVID-19 creates a slew of unprecedented challenges for retailers. In Germany, shops are closed due to the lockdown again since December, and many retailers not only fear the economic impact, but also that their customers might not return to the ...
Workers in the logistics sector are subjected to extreme physical strain. In parcel distribution centres, each employee lifts around 180,000 kilograms every week – the weight of an entire Boeing 747. The consequences are back pain, an ...
Milpitas, CA. — December 8, 2020 — Elo, a Silicon Valley-based global provider of interactive solutions, today announced major enhancements to its Elo Access™ App. Originally launched as a quick and easy way to create, deploy and ...
The year 2020 was certainly a year of disruption in the retail industry, with COVID-19 and political unrest upsetting old operational models like never before.After the initial wave of COVID-19, many stores radically changed store operations ...
Milpitas, Calif. — January 12, 2021 — Elo, a leading global provider of Android-powered interactive devices, today announced the Elo M50 mobile computer. The new M50 joins Elo’s robust portfolio of Android-based devices ...
The Department of Occupational Health (Fachbereich Gesundheit im Betrieb) of the German Social Accident Insurance (DGUV = Deutsche Gesetzliche Unfallversicherung) published a guide in PDF format in June 2020 that deals specifically with ...
Checkout processes tailored to the needs of retailers which simplify the payment process for employees and customers: Glory is recognised as a technology partner in this year’s EHI Retail Institute awards with the Top Supplier Retail Award. ...
PayComplete, the new brand and identity of the cash handling division of SUZOHAPP announced its launch today. This new brand will invest in what is an Internet of Things (IoT) platform for broader financial transactions, running both on ...
For some, widespread vaccinations offer a glimmer of hope that life will soon return to normal. However, with many Americans (44 percent) planning not to receive the vaccine, consumers say vaccinations will hardly change their current shopping ...
Online stores have the advantage that they are usually accessible 24/7. That's why many customers like to shop online. But how do web store owners ensure that their e-commerce platform is always available?Customers expect their orders or ...
Researchers in occupational science and occupational health from Swedish University of Gävle and Luleå University of Technology are going to study working environments in the large warehouses that form the hubs in e-commerce. E-commerce ...
Shopping after closing time? That’s possible at the Combi City store Bünting in Oldenburg. At the 24/7 vending machine, late at night shoppers have the opportunity to stock up on everything they need from the supermarket's ...
It’s useful when looking forward to first look backward: hindsight has a wonderful way of providing context for future-gazing activity. And when looking back over the past year, one insight could understandably be that attempting to predict ...
We all know that frontline employee engagement is important for retailers. Not only are engaged associates committed to their jobs—staying with the organization longer and often going above and beyond to support the whole ...
A store with an attractive location, a high frequency of passers-by and some word-of-mouth advertising and customers automatically stumble into your store. What was once enough for local reach is no longer considered a guarantee of success ...
ICA Kvantum Lerum has for a long time been looking for a supplier of electronic shelf labels (ESL), so the staff no longer have to spend time and resources on changing paper shelf labels. It was important that it should be a ...
It’s been clear for a long while now: confronted with the Corona pandemic, retailers need to resolve bottlenecks such as the point of sale in their retail outlets in order to ensure the safety of their employees and customers. For many ...
At the end of August 2020, Denmark's new gaming universe Games N 'Gadgets opened its doors to gamers and game-loving people in the center of Horsens city. Games N 'Gadgets offers everything within gaming, gadgets and computer ...
Hy-Vee, Inc. is introducing an automated cleaning system that fully cleans and sanitizes shopping carts after every use. By mid-November, more than 200 Hy-Vee stores across its eight-state region will have a Sterile Cart system in operation.This ...
In February 2020, STARK opened its doors to a whole new and sustainable DIY store in Hørsholm (Denmark), which will make it easier for customers to build sustainably. The store has got a flying start despite Corona and general restrictions in ...
SALTO is a leading manufacturer in electronic access control solutions. The company has trusted customers in Education (Princeton University, University of Oxford), Hospitality (Hilton, Meliá Hotels and Resorts), Healthcare (Cleveland ...
Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that IKI, one of ...
This year, the co-operative association Tikøb could celebrate its 100th anniversary. Today, the SPAR grocery store in Tikøb is one of the stores in the chain that is at the forefront when it comes to implementing new technology. Most ...
Knowledge for all retailers - DFKI has launched the Knowledge4Retail (K4R) project series to achieve this goal. The driving force is an open-source platform for complex AI and robotics applications in retail. The project relies on a digital ...
Gallery, the leading innovator of mobile carts for food, beverage and retail businesses, has announced a unique partnership with AYRO, Inc. and Club Car to launch a new line of electric vehicles to help bring food, beverage, and retail merchandising ...
Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...
Most retailers don’t like customer complaints. Plus, they also mean extra work. Yet ignoring complaints is not a great long-term strategy because any bad customer experience can haunt your brand if it becomes public. That’s why retailers ...
Customers are more demanding than ever, while brand loyalty is declining. Even a couple of negative experiences can alienate consumers and erode loyalty. Shoppers increasingly share bad reviews and complaints on public communication channels for ...
Theft, fraud and losses from other retail “shrink” totaled $61.7 billion in 2019, up from $50.6 billion the year before as industry security executives reported increases in the number of shoplifting, organized retail crime and employee ...
A chain consists of many small individual links and only works as a whole when these links connect effectively. After all, a chain is only as strong as its weakest link. The same principle applies to supply chains. What are the best practices for ...
The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...
The experiences of the last few months were decisive for the local pharmacy. Whereas in the past the focus was on creating shopping experiences, pharmacists are currently dealing with a completely changed and more sensitive purchasing ...
The spread of the coronavirus has had a particularly severe impact on the stationary retail industry. Many companies are now increasingly focusing on their online presence to cushion declining in-store sales and to virtually stay in touch with their ...
Reflexis Systems, the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that Maxima, one of the largest Latvian retail chains, has ...
Transportation and logistics (T&L) companies are losing customers and missing opportunities to expand their business due to outdated last-mile delivery technology, according to a new global research report by SOTI, which looks at the ...
Not all shopping carts are the same... far from it! Digitization and automation also put their stamp on this aspect of the retail sector. What’s usually a plain, large basket on wheels that makes it easier for shoppers to transport products ...
Since the beginning of the pandemic, larger supermarkets and discounters have been imposing entrance restrictions to ensure that only a certain number of people are allowed within their Stores. Usually the access management is carried out by ...
The Consumer Brands Association announced that it has brought together 23 consumer packaged goods (CPG) companies and retailers to launch a new task force that will study the impact of a contactless pick-up and delivery protocol to create greater ...
The corona virus has taught us a few things in the past weeks and months: We have to be flexible, rethink and question our working life and our usual activities. ...
Banks and bookstores. Gyms and juice bars. Dental offices and department stores. The Covid-19 crisis has shuttered some kinds of businesses, while others have stayed open. But which places represent the best and worst tradeoffs, in terms of the ...
Irma Smedetoften is located in the heart of Copenhagen's Northwest Quarter. The area around the Irma store is part of an urban development project where, among other things, the local trade district will be strengthened. Irma has also recently ...
The industry is also affected by the Corona crisis, although retail store were always open and some products were allowed to experience a real boost in sales through so-called hoarding. But there are very big challenges in this time. On the one ...
COVID-19 is changing the way local pharmacies do business, perhaps for the long term, according to a new survey released by the National Community Pharmacists Association.According to the survey, 61 percent of community pharmacists anticipate that ...
Retailers have embraced digitalization to enhance the customer experience for many years. Examples of the growing digital transformation market include self-checkouts, omnichannel marketing, and electronic shelf labels. Customer apps are also ...
WhatsApp is a popular communication channel used by millions of people worldwide. Now small and medium-sized retailers or restaurants can use WhatsApp Business to quickly and easily engage and interact with their customers and build customer ...
Stores come in different sizes, have different settings and vary in product selection. That’s also why they need a customized loss prevention and security solution. What are some options for retailers and what key elements do they need to ...
Digitization in retail and e-commerce growth present fresh challenges for retail employees and the retail world. That’s why interest in the new "E-Commerce Merchant" dual vocational training course offered by Germany’s HDE ...
Working hard is important, but so is taking proper rest breaks! Whether we spend this time alone or with colleagues, by getting some sunlight and fresh air or by relaxing in designated rooms – we all need to take a break sometimes to relax and ...
The retail sector is particularly affected by the current crisis. The high sales and large customer rushes are countered by staff shortages, sick leave and delivery bottlenecks. In addition to the increased effort required to replenish shelves, it ...
Technologies for product identification and payment authentication are great for improving the customer experience with speed and accuracy, but these technologies are also being seen as beneficial in the wake of the Coronavirus Pandemic. ...
Photografica is a professional photography store in the heart of Copenhagen. Here, personal counseling and service play a crucial role. To the benefit of both employees and customers, the store has installed electronic price tags.With a central ...
Since the UK Government enforced stores to close for the foreseeable future, many non-food retailers hoped that customers would divert spend onto their online channels. However, last week, Next – the UK’s third largest clothing retailer ...
The U.S. Small Business Administration Administrator Jovita Carranza launched the Paycheck Protection Program, a 349 billion dollars emergency loan program created last week with the President’s signing of the Coronavirus Aid, Relief, and ...
Special times require special action. The past few weeks have shown that unforeseeable events can simply turn the usual life upside down. The corona virus partially paralyses public life completely. Every contribution that helps to keep a regular ...
In August 2019, the popular e-commerce store, Hobbii.dk, opened its first physical store in Roskilde. Within the next three years, the yarn store expects to open another 60 stores. The store universe must be the same offline as well as online - a ...
Chatbots and virtual assistants – some think they are creepy, others consider them a part of daily life. Either way, they patiently answer frequently asked questions related to the opening hours of the nearest supermarket.By now, some ...
"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...
Accounting - A term that is synonymous with stress for many businesses. The minds behind sevDesk felt the same way, which prompted them to develop accounting software that tackles the annoying paperwork. In this interview, CEO Fabian Silberer talks ...
Easter is the unhappiest major retail event of the year, while shoppers love Halloween shopping, according to data from the world’s leading customer feedback solution, HappyOrNot.The Finnish technology company, which works with retailers such ...
For the first time ever, payfree realises the vision of cash register free checkouts without camera surveillance and expensive sensor technology on the shelvesThe payment process begins automatically upon passing the checkout areaInnovative process ...
Retailers have to make multiple decisions every day as it pertains to the point of sale (POS) according to the managing director of POS Tuning. He explains how digitization and automation help the industry to minimize manual processes and free up ...
After a convincing test, Dagrofa rolls out the food waste app ‘Whywaste’ in all the Danish MENY stores. At MENY in Solrød, the store has already managed to achieve a significant reduction in food waste. In addition to the app, the ...
7-Eleven, Inc. is pushing the technological envelope once again, testing a cashierless store at its corporate headquarters, in Irving, Texas. During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees."Retail ...
Fairytale Frozen Yogurt wanted more flexibility than a mechanical locking system could provide for its six stores. They achieved this thanks to the SALTO KS cloud-based access control system. The six shop entrance doors were equipped with electronic ...
Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.It’s no ...
SALTO presents its versatile electronic access control solutions at EuroShop in Düsseldorf (hall 6, booth E17). The focus will be on the cloud access control SALTO KS Keys as a Service, which enables all types of wholesalers and retailers, ...
What do customers want? How can you create a more intense and powerful shopping experience? And what new technologies and innovations can help in this endeavor? MediaMarktSaturn has set up its own innovation unit to find answers to these and similar ...
The rollout of electronic shelf labels is in progress at Plantorama, which expects both economic and operational benefits by replacing the paper shelf labels in all of the chain's garden centers. Staff members need more time for customers and it ...
Lowe's Companies today announced plans to hire more than 53,000 full-time, part-time and seasonal associates across its more than 1,700 U.S. stores this spring. Lowe's will roll out hiring events in all store locations over the next three ...
iXtenso sat down with both new and familiar faces at APG Cash Drawer to speak about the interplay between the changing retail landscape, what’s driving innovation and influencing retailing in the future. Interviewees at APG included: Paul ...
APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced its partnership with POSTREMO, a leading POS technology provider for the cannabis sector in the United States. Built to accommodate a cash-dominant ...
The requirements for stationary retail are changing. The e-commerce boom in particular has prompted stationary retailers to reflect critically on the role of physical sales areas and their added value. Interesting findings are provided by a ...
Integrated Systems Europe 2020’s professional development programme will feature over 200 leading experts from a wide variety of disciplines and subject areas across five days of keynotes, conferences, masterclasses, workshops and ...
The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cybercriminals can sell that data for a tidy profit to ...
How do you select the right music and ad spots for your retail store to play at just the right time? Do you have an employee who visits every store armed with a USB stick and downloads ready-made playlists to the respective equipment?Are there ...
No one likes to use passwords, but they are critical to securing access to systems with valuable business data. Retailers, like any other business, should require passwords as part of their security policies to protect POS systems, backroom ...
Papier Tigre, a contemporary stationery brand, is rehabilitating its showroom on rue des Filles du Calvaire in the Marais, in the heart of Paris. It brings together a sales area, a space dedicated to custom products and the workshop in the back.The ...
On 3rd October 2019 Cartonplast France successfully completed the certification audits by TÜV SÜD Management Service GmbH according to ISO 22000 and ISO 9001. Cartonplast (CPL), the leading European supplier of reusable plastic layer pads ...
For years, we have done this in online stores: we fill our shopping cart, click to pay and are excited about our purchase. Thanks to the snabble app - now available at the Knauber Hobbymarkt in Bonn and at IKEA in Frankfurt – consumers can ...
Since the magazine "Rundschau für den Lebensmittelhandel" launched the Grips&Co competition, the annual cult event for junior staff, HR specialists and brand industry has been taking place for almost 40 years. Two days of ...
Any business that accepts cash for transactions has come to expect that some percentage of it will vanish as a result of fraud, administrative errors and employee misdeeds.Inventory shrink, which includes cash loss, costs retailers an estimated 47 ...
The following is based on a June 2019 interview with Sami Hero, Chief Operating Officer at HappyOrNot’s global headquarters in Tampere, Finland. He spoke with freelance writer Tom Hagy of Philadelphia. In it we will share our thoughts and ...
Shopify Inc., the leading multi-channel commerce platform, today announced that it has reached an agreement to acquire 6 River Systems, Inc., a leading provider of collaborative warehouse fulfillment solutions. In June, Shopify introduced the ...
The checkout zone is not only the actual, but also the emotional conclusion of the purchasing process. Top or flop - the experience at the cash register can impact how customers rate their overall shopping experience. For retailers, this is ...
It’s wonderful if customers come to retail stores to buy things. It’s fantastic if they buy more than they planned to purchase. This offers many opportunities, especially for brick and mortar retailers as surveys show: customers are more ...
Retailers and retail designers spend a considerable amount of time discussing and juggling a crucial aspect of the customer experience at the point of purchase: the checkout.To be fair, it’s not easy to turn the moment when customers have to ...
Checkout system, material, paint finish – apart from technology and design, today’s point of sale system must fulfill many different roles. Yet its most important function is and will always be the successful completion of the customer ...
"The perfect all-rounder POS device that’s ideal for all retail applications has not been created yet," says Oliver Kapahnke Managing Director at GLORY Deutschland. "But that’s OK.” In this interview, he talks ...
The goods are chosen, scanned and paid for using the avec smartphone app. Mobile computer vision specialists Scandit’s scan engine is a key component of the customer-facing app. The future of shopping - whether online or offline - is ...
Since ICA merchant, Jan Sikström, took over the ICA Ettan store in Sundsvall (Sweden) in 2016, he has almost tripled the turnover from SEK 15 million to SEK 40 million. Today, the store has 15 employees and approximately 5,000 different items ...
The voluntary food retail organization SPAR International announces the brand’s entry into the Kosovan retail market, the 27th European market, in line with their expansion strategy.SPAR Kosovo is a new entity set up by a consortium of ...
“As a business with heritage in mail order, we used to have access to detailed reports about product performance in our catalogues. Once our digital presence grew, we had very limited information available that combined the KPIs for both our ...
Thyssenkrupp Materials Services continues to drive digital transformation: Since early 2019 an artificial intelligence solution (AI), supported by Microsoft’s cloud platform Azure, has been integrated into the processes of the largest ...
Customer experience is fundamental to your business and needs to be in your company’s strategy.However, CX leaders are challenged with what it means to spearhead these efforts. To improve their influence, and subsequent results, CX leaders can ...
Amazon Prime Days is a summer rerun of Black Friday, Cyber Monday, and Christmas shopping – significant price reductions together with a concurrent increase of threat actor activity in the deep and dark web. Looking back, the December 2018 ...
Amazon and eBay – many retailers heavily rely on these top names. Yet there are other online marketplaces that could offer useful features. After all, the easy solution isn’t necessarily the perfect fit for ...
Shopfitting – it’s no longer about shelves, sales counters and cash registers. Silvio Kirchmair, CEO of umdasch The Store Makers, considers it a stage where brick-and-mortar retailers can and should showcase themselves – especially ...
Plantorama introduces electronic shelf labels in all stores, which significantly reduces the chain's paper consumption. The project will strengthen the chain's green profile and will have a positive influence on the customer experience and ...
Smart Retail Solutions (SRS) has announced their ProfitTrax Platform is now including Best Practice Video Training in its Advanced Analytics Suite. Their team has successfully implemented the update because they believe the key to profit improvement ...
Sterling, expert in background and identity services, today released the results of its 2019 ‘Retail Industry Screening’ survey. An inaugural initiative, the survey examines Americans’ perspectives, experiences and concerns related ...
What's new at Modehaus Ramelow? The fashion retailer’s employees can check PIA - and share information to their heart’s content. PIA is an app for "private information exchange".More and more internal communication ...
There is one fundamental difference between online and brick-and-mortar stores: Customers cannot touch, smell or try out the products. Essentially, the eyes decide whether something is ordered or not.That’s why product images and descriptions ...
A new report by the International Corporate Accountability Roundtable (ICAR) makes the business case for companies to adopt greater supply chain transparency measures, showing that when they do, businesses enjoy better reputations, greater ...
Customers rarely shop alone. Most of them shop with family or friends. The other person might not always be in a good mood, patient or friendly. Can the salesperson simply ignore the other person in these instances? How should he or she handle this ...
The two-day event comprises a comprehensive mix of twin-track conference programme; hands-on workshops; exclusive presentations; numerous networking opportunities and a vendor and service supplier exhibition area.In 2019, DSS Europe returns to the ...
In order to perform online efficiently as an Internet retailer, one needs to choose the most effective inventory management system. Its main features should include centralised user interface, full automation, automated stock checking and ...
It may be uncomfortable at times – but a change in perspective can help businesses to implement new ideas and successfully complete ongoing processes. Design thinking is a customer-centric approach that can help in this endeavor.“What do ...
You need a new look for the flooring in your store – you have many options and they must be considered carefully. Industry experts told us what the different types of flooring from vinyl to carpet all the way to renovation lacquer systems have ...
BOGNER, German skiwear and outerwear company, has successfully gone live with Centric Software’s Product Lifecycle Management (PLM) solution. Centric Software provides enterprise solutions to fashion, retail, footwear, outdoor, luxury and ...
At Berlin’s shopping mall Bikini Berlin, we meet the robot “Gisela”. The robot’s designer Matthias Krinke sat down with us and explained what she can do and revealed what the retail industry can expect from her and her ...
Modern retail marketing is all about communicating the right offers to the customers at the right time and in the right place. “In order to ensure the greatest possible efficiency and sales speed, for example during campaigns and special ...
Many daily recurring tasks cost time and money in addition to precious manpower. For example, employees use above-average capacity on standard activities such as purchase requisition, invoice verification, contract management, or retail data ...
Self-service is growing exponentially in all areas of retail, hotels, restaurants, healthcare and banking environments. Customers increasingly expect self-service technology options and traditional brick-and-mortar stores are no exception. Retailers ...
Retail industry employment in January was down by 15,100 jobs unadjusted from a year earlier but increased 14,800 jobs seasonally adjusted from December, the National Retail Federation said today. The retail numbers, which exclude automobile ...
The Internet of Things (IoT) is changing the world around us in several different ways. Beyond influencing things like on-demand app development, it’s poised to make our lives significantly easier. We now have a vast array of physical objects ...
Thanks to the rapid expansion of e-commerce and Amazon, there is no doubt that a range of new card payment options are on the rise. At the same time, retailers are still handling enormous amount of cash daily because cash remains by far the most ...
CASIO stands for the highest quality hardware, extraordinary robustness, reliable project handling and fast support in the area of mobile data capturing.About 20 years ago, the Mobile Industrial Solutions business unit was established, which has ...
When it comes to using and analyzing relevant data, brick-and-mortar retail lags behind its online competition. While e-commerce retailers use detailed data from web analytics, CRM, and Google searches to analyze user behavior and generate ...
Quality is the characteristic for the new district in Nordhavn, where MENY has opened a new flagship store. The location of the new modern food store has a very special history, as it is opened in a protected building known as the Riffel Syndicate ...
Visitors to EuroCIS 2019 will learn at Toshiba's booth how every retailer can design his checkout to suit his and the customers' needs. Under the motto "Empowering the Art of Retail", Toshiba will present its end-to-end IT ...
Like hardly any other industry, the retail sector is being exposed to the challenges of technological change. On the one hand, important market shares were lost to online trading, and on the other hand, the online stores are now blazing their trail ...
Skilled labor shortage, high turnover rates and the challenges of digitization: recruiting and hiring top-quality employees is especially difficult in the retail sector, particularly when companies must shake off a dull and dusty image. This is when ...
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