Company News • 15.01.2021

The 6 technology trends affecting the security sector in 2021

The trends are shaped by how and why technologies are used

Technology trends infographic
Trust, AI and sustainability are three of the trends in the security sector in 2021
Source: Axis Communications

It’s useful when looking forward to first look backward: hindsight has a wonderful way of providing context for future-gazing activity. And when looking back over the past year, one insight could understandably be that attempting to predict the future is a futile activity!

While the COVID-19 pandemic had taken hold in Asia before the end of 2019, few would have predicted the enormous impact it would have across the world throughout 2020. Within a short space of time, our way of life, working practices and business operations were upended. Travel restrictions, social distancing rules, increased hygiene requirements and the pressure placed on health services all affected our business and the security sector. 

In dealing with the impact on our own business and workforce – with employee health and safety at the forefront – we also saw new use cases emerge for our technology and solutions, in addition to new ways of working, that will continue into 2021 and beyond.

Technological advancement continues, however, and as we have seen in recent years, rather than heralding the emergence of completely new technologies, the trends we see for 2021 are shaped by how and why technologies are used, and the associated implications. 

Trust remains at the top of the agenda 

We’ve mentioned trust in previous trend posts, and it’s become even more critical. There are many factors which contribute to maintaining trust, and the technology sector is under more scrutiny now than ever before. Customers and end users are demanding transparency around how tech is used and how data is managed, especially with increased surveillance. This, together with the need to maintain privacy, will be a key challenge. 

In a broader sense, geopolitical factors continue to impact what technology is perceived to be trusted or not. Positions pushed through the media can skew the narrative to support certain ideologies, ambitions and nation states, with a subsequent knock-on effect on adoption. Sanctions can also be a tool used to achieve political and commercial aims, whether justified or otherwise.

Renewed discussions around trust will directly impact how organizations in all sectors actively demonstrate why they are trustworthy. Due to its nature, the security sector will be under even more pressure to double down on its efforts in this area. 

The world goes horizontal

Recent years have seen applications and services largely designed for specific environments, whether server-based, in the cloud or at the edge. Driven by a desire to achieve optimal performance, scalability, and flexibility, along with the benefits of accessing and using data at any time and from anywhere, the next year will see momentum towards horizontal integration between environments. 

Increasingly intelligent applications and services will be deployed across all three instances – server, cloud and edge – employing the best capabilities of each, improving solution performance and efficiency. For example, edge analytics in a surveillance camera will potentially message an operator with an alert, the operator then accessing the live video feed through a cloud-based application to verify and respond. 

This shift to a ‘horizontal’ approach will increase the speed and accuracy of security and surveillance – moving from reactive to proactive, manual to automated - while also reducing bandwidth, energy and cost. 

Cybersecurity: the continual trend 

Such horizontal integration will only increase the focus on robust cybersecurity – a chain, after all, is only as strong as its weakest link – and the constant evolution of the threat landscape cements its relevance year after year. Due to the potential for high financial returns and disruption of critical infrastructure, new capabilities, tactics and threats will continue to emerge and require constant vigilance. 

AI will be employed by cybercriminals as much as in any sector, strengthening their ability to find and exploit vulnerabilities. Deep fakes will become even more sophisticated and realistic, potentially calling into doubt video surveillance evidence. As a result further developments in methods to verify content, devices and applications in order to maintain trust in their authenticity will be required. 

Advancements in cybercrime will also extend to tried-and-true methods such as phishing lures which will become more difficult to spot. As a result, employees will be even more susceptible to these types of attacks and constant education and reminders of best practice in cybersecurity will, as ever, be needed.

Traditionally, cybersecurity has been based on a ‘perimeter’ model, where the network is protected by a single, hopefully impenetrable wall made up of firewalls, VPNs/VLANs, air-gaps, software-defined networks and other technologies. But this model is challenged, and a single breach can result in the entire network being compromised. 

The move to zero trust networks will therefore accelerate, where the security profile for each device and application is independently evaluated. Trust will be delivered through device-to-device and/or application-to-application communication through signed firmware, software updates, secure boot, encrypted data/video, and secure identity. It may seem like an indictment of the age we live in, but the only way to trust the security of anything is to trust nothing!

The reality of AI: developing the good, addressing the bad and anticipating the ugly

We’ve been talking about AI for so long that some might question its validity as a trend. But with Machine Learning (ML) and Deep Learning (DL) now broadly available in surveillance technology, the implications of its use will be a factor in 2021. 

We now have concrete examples of various use cases for AI in surveillance, but as we have seen in other sectors (e.g. autonomous vehicle crashes) the positive impact of AI can be outweighed by the attention given to specific failures. Narratives tend to focus on the errors of automation, and this will no doubt also be the case in the surveillance sector. 

However, this shouldn’t act as a deterrent and we must not lose sight on the positive potential use cases of Machine Learning and Deep Learning in surveillance. For example, using these capabilities in edge devices can assist in identifying objects and reducing false positives. As a result, security experts can move to a proactive, event-based way of working, rather than continuous manual monitoring. 

Low- and no-contact technologies come to the fore

Regulations, rules and consumer habits established during this year will become common-place in 2021. Technology will support in how these are monitored and enforced, driven by hygiene concerns and social distancing. As a result, the implementation of low- or no-contact technologies, especially in areas such as access control, will increase. In addition, surveillance solutions with people-counting capabilities will become the norm, to ensure adherence to social distancing regulations.

Sustainability reimagined

One concern during the pandemic has been that the focus on the environment and sustainability has been reduced. Several major environmental incidents have brought these discussions to the forefront, and it is expected that in 2021 sustainability regains its position as a primary area of concern.

The materials used in products and their length of life remain two of the most impactful areas upon which the surveillance sector can drive environmental benefits. While significant steps have been made in reducing the use of plastics and PVC in products, and in increasing the level that recycled and recyclable materials are used, more progress can be made. 

Alongside the materials used in products, how long they last will be a critical decision-making factor for customers. Far better for the environment – and economy – to specify a high-quality product with a lengthy anticipated lifetime, than one which requires replacement after a few short years.

The only constant is change

It’s clear that predictions must be taken with a grain of salt, and the events of 2020 singlehandedly demonstrated the risks of trying to accurately predict upcoming events. However, the trends outlined above are, we believe, broad enough to apply even in the context of a turbulent environment. What will continue to be true is that periods of uncertainty underscore the need for agility and an open approach to problem-solving, whatever the future holds. 

Supplier
Logo: Axis Communications GmbH

Axis Communications GmbH

Adalperostraße 86
85737 Ismaning
Germany

related articles:

popular articles:

Thumbnail-Photo: How do technologies find their way into retail?...
17.03.2021   #brick and mortar retail #coronavirus

How do technologies find their way into retail?

Rolf Schumann, CDO of the Schwarz Group, provides answers at the "Retail Innovation Days"

Tech is cool! Gimmicks, gadgets, gizmos – they impress and inspire quickly. However, it often takes much longer than technology experts and developers initially predict before the technologies actually arrive in everyday life and are used by ...

Thumbnail-Photo: Elo Introduces M50 Android-Powered Mobile Computer...
25.03.2021   #portable scanners #wireless technology

Elo Introduces M50 Android-Powered Mobile Computer

Elo's M50 Android-Powered handheld computer, increases employee efficiency to scan, capture and collaborate on the go

Milpitas, Calif. — January 12, 2021 — Elo, a leading global provider of Android-powered interactive devices, today announced the Elo M50 mobile computer. The new M50 joins Elo’s robust portfolio of Android-based devices ...

Thumbnail-Photo: You don’t need big tech investments, but creativity...
28.04.2021   #online trading #e-commerce

You don’t need big tech investments, but creativity

How brick-and-mortar retail can profit during (or thanks to!) the lockdown

The Corona pandemic has led to an immediate dovetailing of brick-and-mortar and online retail. This development is overdue, says Gerold Wolfarth, Founder & CEO of bk Group. We don't need large tech investments, but creativity, he points ...

Thumbnail-Photo: How to identify the right mobile computer for your needs...
01.05.2021   #digital marketing #smartphone

How to identify the right mobile computer for your needs

Equipping staff to enhance the overall customer experience

Thanks to smartphones and tablets we’ve all gotten used to having the world at our fingertips. In your store, both customers and staff expect no different. Mobile devices are the perfect answer to a number of trends and changing market ...

Thumbnail-Photo: In-store payment: Cooperation for the customer experience...
14.05.2021   #payment systems #payment terminals

In-store payment: Cooperation for the customer experience

Klarna and Verifone become partners and make in-store payments more flexible

Payment and shopping provider Klarna and Verifone, a provider of payment and commerce solutions, recently joined forces: customers have been able to use Klarna's flexible payment options at millions of Verifone terminals in Europe and the United ...

Thumbnail-Photo: The Citizen CT-E651L :  two-in-one label and receipt printing...
04.03.2021   #printers #label printers

The Citizen CT-E651L : two-in-one label and receipt printing

Compact, dynamic and stylish design with outstanding connectivity

Say goodbye to manning separate printing solutions for label and POS as global specialist printer manufacturer, Citizen Systems, announces the all-new CT-E651L label and POS printer. Derived from the successful CT-E651 POS printer, the CT-E651L is a ...

Thumbnail-Photo: Unmanned stores: One idea, many concepts
19.04.2021   #self-checkout systems #app

Unmanned stores: One idea, many concepts

How can customers shop 24/7?

Shopping, around the clock, without staff, with self-checkout option – the idea behind unmanned stores is always the same, the approach can be different.The company Wanzl has developed various concepts. iXtenso took a look at them at ...

Thumbnail-Photo: Checkout-free hotel convenience store in Yokohama, Japan...
17.02.2021   #self-checkout systems #self service

Checkout-free hotel convenience store in Yokohama, Japan

Using biometric authentication technology

Zippin announced the launch of its latest retail format: a hotel convenience store. Zippin's partner, Fujitsu, the leading systems integrator in Japan, has worked with Koyo Group to implement the world's first checkout-free store within a ...

Thumbnail-Photo: The Citizen CT-S4500:  Cost-Effective 4-Inch POS Printing with Perfect...
31.05.2021   #printers #label printers

The Citizen CT-S4500: Cost-Effective 4-Inch POS Printing with Perfect Document Scaling

Compact, functional & stylish design with market-leading print speed

Say goodbye to inefficient laser printing as global specialist printer manufacturer, Citizen Systems, announces the all-new CT-S4500 POS thermal printer. A new and improved POS printer that’s been designed to serve across multiple ...

Thumbnail-Photo: Meeting Retail Customers’ Safety Needs During Another Disruptive Year...
31.03.2021   #personnel management #coronavirus

Meeting Retail Customers’ Safety Needs During Another Disruptive Year

Retailers have taken steps to meet the pandemic’s challenges

The year 2020 was certainly a year of disruption in the retail industry, with COVID-19 and political unrest upsetting old operational models like never before.After the initial wave of COVID-19, many stores radically changed store operations ...

Supplier

GLORY Global Solutions (Germany) GmbH
GLORY Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg
CCV GmbH
CCV GmbH
Gewerbering 1
84072 Au i.d.Hallertau
EuroShop
EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
GMO Registry, Inc.
GMO Registry, Inc.
Cerulean Tower, 26-1 / Sakuragaoka-cho, Shibuya-ku,
150-8512 Tokyo
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
iXtenso - Magazin für den Einzelhandel
iXtenso - Magazin für den Einzelhandel
Celsiusstraße 43
53125 Bonn
Citizen Systems Europe GmbH
Citizen Systems Europe GmbH
Otto-Hirsch-Brücken 17
70329 Stuttgart
HappyOrNot
HappyOrNot
Innere Kanalstraße 15
40476 Düsseldorf
Reflexis Systems GmbH
Reflexis Systems GmbH
Kokkolastr. 5-7
40882 Ratingen
Elo Touch Solutions (Belgium) NV
Elo Touch Solutions (Belgium) NV
Wingepark 5B / 301
3011 Rotselaar