Searching for:smartphone

iXtenso tests: REWE Pick&Go

New test store in Düsseldorf - is the concept convincing?

REWE has launched its Pick&Go concept (on a trial basis) in Düsseldorf. We tested the store!

Payment as a success factor: more than just paying

Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language ...

5 tips for successful TikTok marketing for your online store

How to gain loyal fans for your brand

TikTok is the Wild West of social media: Everything is moving at lightning speed and you only have a blink of an eye to captivate users. If you spend a lot of time on TikTok, you'll know right away...

Real-time tracking 2.0: How packages no longer go astray

The importance of customer communication and real-time tracking for the retail sector

"Delivery is 3 stops away" and it still takes an hour? This is not uncommon. Many people align their daily planning with delivery time estimates and still have to deal with disappointment. Simon Seeger, Founder and Managing Director of Bettermile, tells us ...

Perfect Corp. and Warner Bros. partner for interactive AR movie try-on experience

YouCam Apps launches an exclusive collection of AR movie effects for Warner Bros. The Flash

Perfect Corp., the leading AI & AR beauty and fashion tech solutions provider and developer of the YouCam Suite of Apps, has launched an interactive augmented reality (AR) movie experience for Warner Bros. Pictures’ upcoming film The Flash. ...

Seeing the big picture thanks to digitization?

Optimizing operational processes with modern software

Do I have to reorder goods? How many pieces of product XY do I still have in stock? These are the kinds of questions that keep retailers busy. Is my desired product available again? Where is my order? That's what ...

The future of marketing is conversational

Global survey: 88% of consumers are seeking text messaging conversations with brands

Consumers around the world are more comfortable than ever interacting with brands, when they feel they’re getting value. The annual "State of Conversational Commerce Report" from Attentive revealed 91% of consumers have already opted ...

The right printer for every order from Bixolon

Interview with Annette Carr at EuroShop 2023

If you are looking for printers – whether stationary or mobile for your Point of Sale – check out the Bixolon booth A32 in hall 6 at EuroShop 2023. ...

HimmerLand is growing and has digital ambitions

Luxury resort HimmerLand in Denmark uses digital signs to communicate with guests

In North Jutland (Denmark) you will find the luxurious resort HimmerLand, which is known for its golf facilities, spa, different activities and gastronomy. The resort is on a major growth journey, where padel courts, new hotel rooms and a ...

Jutland’s largest wine shop is successful with digital price tags

Danish wine retailer Supervin benefits from modern technologies

In Hjørring (Denmark), plenty of wine is being sold at Supervin. The company's popular webshop accounts for 90 percent of the revenue, which has required new digital initiatives in the store. Supervin has therefore implemented digital ...

MWC Barcelona

27.02.2023 - 02.03.2023 | Barcelona, Spain

Where technology, community and commerce convergeMWC Barcelona is the largest and most influential event for the connectivity ecosystem. Whether a global mobile operator, device manufacturer, technology provider, vendor, content owner, or simply ...

Attracting young customers with sustainability and metaverse

How ByondXR wants to shape the future of e-commerce

In marketing, standstill leads to regression faster than in many other sectors. Strategies that were the cutting edge ten years ago often no longer work today. "Generation Z" in particular has its own very specific demands with regard to ...

Passwordless add-on for Shopify Plus stores with Passkeys support

Shopify Plus stores can now easily implement passwordless login with Passkeys support to help reduce drop rate and increase conversion using the free OwnID plugin

OwnID has announced the release of Passkeys support for all Shopify Plus stores. The new plugin is a low-code way to add passwordless authentication to your store. By eliminating the need to create and remember passwords, it allows users to register ...

Pixizoo: Digital price tags are a success among baby and children's equipment

New initiatives and technologies to help Danish online giant Pixizoo achieve ambitious growth target

The online success Pixizoo has come to stay. A new capital injection and new initiatives will help to realize the company's ambitious growth target of 20 percent per year, among other things with the help from digital price tags from Delfi ...

E-commerce: For better, but also for worse!

How to optimally reach the clientele in current times of crisis

Inflation, rising energy costs, Covid - these crises currently have Germany firmly in their grip and are consequently influencing consumer behaviour in the country in the long term. Due to rising living costs, German consumers are currently holding ...

Hobro Vinhandel digitizes the store with electronic price tags

Danish wine merchant invests in electronic price tags from Delfi Technologies and a new checkout system

The local wine shop in Hobro (Denmark) has existed for more than 10 years. A growth journey is underway, including a full digitizationof the store. Going from writing price tags in hand to a fully digital solution with a complete overview of and ...

More than one third of consumers plan to spend less this holiday season

Consumer preferences for online shopping fluctuates while popularity of omnichannel shopping continues to climb

Applause has announced the 2022 results of its third annual global survey on holiday shopping trends. The research showed a marked increase in consumers returning to physical store locations. Eighty two percent of consumers said they were ...

Contactless mobile payments to surpass 1 billion users in 2024

Research predicts increasing consumer demand for convenient and frictionless payment methods is accelerating this growth

A new study from Juniper Research has found that the total number of unique contactless mobile payment users will reach 1 billion globally by 2024; rising from 782 million in 2022, representing a growth of 60%. ...

New gigantic XL-BYG introduces digital price signs

8,500 electronic shelf labels from Delfi Technologies installed for opening in Denmark

In July 2022, the newly built XL-BYG Tømmergården opened in Viborg, Denmark. With a size of 10,000 m2 and several thousand items in stock, there is plenty of opportunity to explore the DIY store. As part of the store opening, 8,500 ...

Smart shopping app Karma launches 'Pay with Karma'

Industry-first AI-based embedded checkout saves consumers time and money shopping with different stores

Karma has announced the launch of its innovative payment feature, Pay with Karma. The new embedded checkout gives shoppers a simplified, one-swipe purchase point across different retailers with multiple payment options. When paying with Karma, ...

Schnucks launches Schnucks Now 30-minute delivery in all markets

A new virtual storefront for fast delivery in partnership with Instacart

As Schnuck Markets, Inc. continues to expand its digital convenience offerings for customers, the company, in partnership with Instacart, is introducing “Schnucks Now” – delivery in as fast as 30 minutes. ...

Online grocery shopping during COVID-19

NITC study about barriers, access and what happens next

When the COVID-19 pandemic first swept across North America and led to emergency shutdowns during the spring of 2020, the way people acquired food and household necessities was dramatically impacted. As stay-at-home orders minimized personal travel, ...

Walmart Connect announces innovation partner program

Strategic partnerships with TikTok, Snapchat, Firework, TalkShopLive and Roku

Consumers who turned to online shopping during the pandemic have chosen to stay there, with those returning to in-store relying on online research to guide their decisions. Consumers realized the importance of “connection” and were ...

Domo releases annual “Data Never Sleeps” infographic

A decade of minute-by-minute data shows 1700% increase in digital engagement on some platforms

Domo has released the 10th edition of its Data Never Sleeps (DNS) infographic, the annual glimpse at how much data is generated on the internet every minute by the ways people interact online. Over the last decade of chronicling the world's data ...

Smart & realistic virtual clothing try-on

Creating a virtual fitting room with a selfie and measurements

Anthropics Technology presents Zyler – AI-powered virtual fitting technology for shoppers and retailers that allows customers to try on hundreds of outfits quickly and easily on a smartphone, desktop or in store. A selfie and a few ...

Rolling into the future

Why shopping carts can be so much more than they currently are

More and more technology is finding its way into our supermarkets. Already today, self-service checkouts, electronic shelf labels and virtual wayfinding guides are a familiar sight in many stores. But the customer experience usually doesn't ...

Gamification in retail: turning shopping into a game

Games and gamification can sound a little bit childish, but major enterprises love gamification as much as users love games

With the retention and engagement crises arise, the retail industry is looking for a remedy. Customer experience has become an important factor for success in retailing. Gamification appears to be a go-to tactic to enhance sales, brand awareness, ...

Implementation of the Supply Chain Due Diligence Act in industry and trade

Creating transparency and acting more efficiently

On 1 January 2023, the Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtengesetz – LkSG) will come into force, affecting both manufacturing and retail sectors. Sapio Research conducted a study of the LkSG’s implementation on ...

Flexible, mobile and well equipped: valuable store associates

iOS solution from NewStore allows extensive omnichannel commerce on the floor

Equipped with an Apple device and the NewStore Associate App, store associates can optimally stand by their customers' side on the shop floor without having to leave their side, NewStore promises.NewStore's cloud solution offers ...

Vending and payment – a contactless romance

How the pandemic has changed the vending, retail and payment industries

The pandemic brought the rise of contactless solutions – not exclusively, but also for sales and payment. One of these solutions are vending machines.Since vending machines and payment go hand in hand, we grabbed both Moritz Haendel, Managing ...

Brave new last mile

A dilemma of digital transformation versus sustainability?

The pandemic has given an additional boost to online retail with its record volumes already recorded in previous years. As a result, last-mile delivery is bursting at the seams, especially in metropolitan areas. There are limits to the capacity of ...

Biometrically authenticated mobile payments to reach $1.2 trillion by 2027

Security regulations to drive adoption of biometric authentication systems

A new study from Juniper Research has found that the value of biometrically authenticated remote mobile payments will reach $1.2 trillion globally by 2027; rising from $332 billion in 2022. These transactions use biometrics, typically facial ...

retail salsa Tech Talks – Industry discussion live for the first time from EuroCIS 2022

Hot topics of the retail tech industry: automation & AI, smart stores, interactive touchpoints

After one and a half years of successful webtalks in the format "retail salsa – Spice up your Community", we took the EuroCIS 2022, which took place again from 31.05.-02.06. after a pandemic break, as an opportunity to organize the ...

Smart Stores: Fast shopping on the go

Live from EuroCIS: The kitchen help among stores

Hungry for a delicious dish, but not much time? Using a food processor saves time here and offers endless possibilities to satisfy your appetite. It’s the same with Smart Stores: scan the goods and pack them without having to stand in line. Or ...

Robomart signs deal with Unilever to launch "The Ice Cream Shop" Robomarts

Pilot partnership introduces ice cream delivery – arrives in as little as two minutes

Robomart, the world’s first store-hailing service, has announced a partnership with Unilever, the world’s largest ice cream producer, under its virtual storefront, The Ice Cream Shop. Unilever will deploy a fleet of Ice Cream Robomarts ...

At this year's EuroCIS, GK Software presents cloud solutions for the retail industry of the future

GK's world of solutions geared to the constantly changing needs of international retail companies

GK shows latest version of SaaS platform GK CLOUD4RETAIL Transition to cloud – SaaS contracts account for half of GK's new contracts in2021 Pop-up container with the new "grab-and-go" store concept GK GO GK at ...

Electronic price labels: Small ingredient – big impact

Webtalk "retail salsa" about digital price labels

They’re more than decoration on a plate, and more than just a digital version of their plastic and paper predecessors. Electronic price labels on the shelf have enormous potential to save labor time on the floor, inform customers easily, and ...

Virtual try-on with AR in e-commerce

Enhanced and personalized online shopping through augmented reality

It has become standard practice for customers to find product descriptions as well as images or videos for illustration purposes when shopping online. But just because consumers can see a front view or estimate the size with the help of a tape ...

Playfully - simple? Gamification in retail

How retailers can win new customers with gamification

Whether at the bus stop, in the waiting room, out and about in the city or relaxing on the sofa - the smartphone has become a constant companion for most people over the last ten years. Anyone who has a moment to spare takes a look at the countless ...

Gen Z: The future of spending

Survey of ‘Zoomers’ in 13 countries spotlights how the world’s most digitally-adept consumers are forcing change to decades-old business practices

To achieve growth and success past 2030, businesses must start to understand the living, shopping, and financial habits of Gen Z or Zoomers (consumers aged between 16 and 24) now - and accept that they are very different from previous generations. ...

EuroCIS 2022: Trending topics and innovations concerning Retail Technology

Customer Centricity, Analytics, Payment, Connected Retail and Seamless Store

EuroCIS, The Leading Trade Fair for Retail Technology, held from 31 May to 2 June 2022 in Halls 9 and 10 of Düsseldorf Exhibition Centre is the international communication forum for innovations and trend themes, especially for technology in the ...

More convenience and control at the checkout

With flexible self-service solutions from Toshiba, today as well as tomorrow customers have a choice when paying

The demands on retailers can change quickly. The last two years have shown that government regulations as well as customer expectations have made it necessary to constantly rethink and adapt store operations. ...

Food retail: from self-scanning to autonomous stores

EuroCIS from 31 May to 02 June 2022 in Düsseldorf presents current technology trends

When Amazon opened the first cashierless "Amazon Go" store to the general public in 2018, most experts in Europe were unanimous in their assessment: a highly exciting, technologically very ambitious project that a company like Amazon can ...

Fostering engaged and connected store associates with real-time solutions

Smart store communication solutions increase employee motivation and responsiveness

As fall shifts to winter, retailers are preparing themselves for the upcoming holiday season. During these months, they face significant pressure to provide a superior experience for both their employees and customers, all while maximizing profits ...

Scan & Go is a multi-talented tool for retailers and customers

How to use the smartphones of your consumers for convenience, sales and marketing

On March 16th, we prepared another spicy meal for you as a tasting sample about the options, benefits and challenges of Scan & Go services. With many poignant questions of our audience and the valuable and current input of our experts, ...

Scan & Go: Attractive marketing tool and queue stopper

Tune in NOW! – Webtalk "retail salsa" about scanning solutions

Scan the goods yourself with your smartphone: This is the new freedom for customers. No more cumbersome “out of the cart, onto the conveyor belt, and back down again”. Goodbye to queues. This is not just a hot topic because there’s ...

Store Management: Smarter with Smartphone!

EuroCIS from 31 May to 02 June 2022 in Düsseldorf

More and more retail companies are equipping their store personnel with mobile devices. The trend towards smartphones or smart mobile devices that function almost like smartphones will also be impressively reflected at EuroCIS, The Leading Trade ...

93% of retailers expect increased use of customers’ mobile devices in stores

Store-based technology capabilities that impact digital customer experiences

As the role of the store has gone through a massive evolution in the last 24 months, retailers across segments are accelerating technology deployment plans to enhance the customer experience and drive operational efficiencies. According to new ...

Using augmented reality in online retail

Snap Inc’s new AR glasses – soon part of everyday life?

We are seeing a steady rise in the use of augmented reality apps on smartphones and tablets. California-based Snap Inc., the company behind the Snapchat app, is making new inroads into expanding the field of AR vision and with it possible ...

Consumers demand personalized and streamlined omnichannel experiences with mobile apps taking center stage

CI&T releases annual connected retail report

CI&T Inc announced the release of its annual Connected Retail Report. This report ranks leading physical retailers on their omnichannel shopping experiences, setting a benchmark for the year ahead.Target replaced Nordstrom in the top position ...

Asda trials UK-first indoor map service for the blind and visually impaired

The British supermarket chain Asda is trialling new technology in its Stevenage store which will make it easier for blind and partially sighted customers to navigate their way around the store.To coincide with the UN International Day of Persons ...

Schnucks partners with GetUpside and rolls out new tech feature

Easy check-in at Schnucks locations

Schnuck Markets, Inc. announced today that in addition to launching GetUpside at all of its stores in Missouri, Illinois, and Indiana, it will also be the first grocer to use GetUpside’s receiptless Check-In feature. The move complements ...

Digital commerce market expected to reach $17.53 trillion by 2030

Growing penetration of the Internet drives growth of digital commerce market

According to the report published by Allied Market Research, the global digital commerce market was estimated at $4.21 trillion in 2020 and is anticipated to hit $17.53 trillion by 2030, registering a CAGR of 15.1 percent from 2021 to ...

UCI invention lets people pay for purchases with a high-five

Innovative fabric enables digital communication between wearers and nearby devices

Imagine your car starting the moment you get in because it recognizes the jacket you’re wearing. Consider the value of a hospital gown that continuously measures and transmits a patient’s vital signs. These are just two applications made ...

Creative newcomers present innovative IT-solutions specifically for retail

Start-up Hub at EuroCIS 2022, the Leading Trade Fair for Retail Technology

EuroCIS from 15 to 17 February 2022, will again be the hotspot for latest-generation retail technology. For the third time now it will stage the Start-up Hub thereby offering young companies ideal possibilities for making first contacts with ...

In-vehicle payment transactions growing steadily

Volumes to exceed 4.7 billion by 2026, as industry collaboration accelerates growth

A new study from Juniper Research has found that the global transaction volume of in-vehicle payments will exceed 4.7 billion by 2026, up from just 87 million in 2021. In-vehicle payments are those where payments are made via vehicle ...

Pinterest and social commerce: In love, pinned, bought

From visual search to visual shopping engine

Founded in 2010, the Pinterest platform is all about discovery - from creative arts and crafts instructions to recipes, interior design ideas and now even actual products. This makes the online network an ideal platform for retailers, not only to ...

How to increase sales with voice search SEO

How retailers can serve consumer voice searches

Search requests via voice assistants such as Alexa, Siri, Cortana and Co. continue to rise – voice search therefore is one of the most important trends in online marketing 2021. With voice search SEO, companies can sustainably benefit from ...

GLORY Announces IoT Enabled Vending Solution with Deutsche Bahn

Delivering 24/7 convenient access to fresh, local produce helping consumers to make sustainable choices

Global technology company Glory, has today announced the launch of a new Internet-of-Things enabled vending solution with Germany’s largest railway operator Deutsche Bahn.Passengers at two busy stations in the Munich area will now be able to ...

The first cashier-free supermarket inaugurated in Dubai

Unmanned stores with remote-controlled counters

“The world of retail is evolving and digital transformation will be the engine of change. Customers are increasingly demanding and they are asking for a fast, pleasant and safe shopping experience. The innovation will support retailers in this ...

Advancing technological innovations in checkout systems

Frank Schlesinger from IGZTK discusses fiscalization, clouds, big data and the POS market

Digitization is advancing rapidly in the area of checkout solutions, cash registers and payments. The "Interessengemeinschaft Zukunftsweisende Technologiehersteller für Kassensysteme" or IGZTK (Association of Future-Oriented ...

What's the one thing younger consumers have relied on in the pandemic? Texting!

Need for new marketing strategies to meet customers where they are

Klaviyo released "SMS for Marketers," a new study that delves into how consumers' relationships with their phones have changed during the pandemic, including the increased relevance of texting across all generations and ...

How Discovery Commerce is changing online shopping

New ways of addressing and attracting customers

When shopping online, people no longer tend to buy only products they have specifically searched for. Increasingly, they are also tempted to make spontaneous purchases online. The principle is called discovery commerce. "Shopping by ...

European mobile transactions rocket – emerging markets lead the way for mobile wallets

Contactless payments as a major driver of usage going forward

The biggest study of mobile wallets in the world, released by payments fintech Boku, with data from Juniper Research, reveals that Europe will be home to four of the ten fastest-growing countries for mobile payment transactions by 2025. Russia, ...

Why You Should Consider Retail Mobile Solutions To Boost Employee Productivity

Retailers continue to adapt to an omnichannel environment

While retailers have put the worst of the pandemic’s effects behind them, many challenges remain. Retailers continue to adapt to an omnichannel environment, with customers still turning to curbside pickup options, as well as shopping online ...

The gateway to the online store: Optimizing the search in e-commerce

9 steps towards a user-friendly webshop search

Consumers who type search terms into the appropriate field on websites or in online stores are often interested in specific products and ready to make a purchase. This is a potential that you should not leave unused. That's why optimizing the ...

The impact of light

Interview with Dr Jürgen Waldorf of the Lighting Division of ZVEI

Light makes things visible – and always has an impact. In many cases, we fail to see the significance because the eye is a good-natured organ. It tolerates poor light and compensates for it unconsciously. However, this is strenuous. And means ...

ECommerce transaction values via voice assistants on the rise

Seamless user experience brings no need for additional services

A new study from Juniper Research has found that eCommerce transaction values via voice assistants will reach $19.4 billion by 2023; rising from just $4.6 billion in 2021. The report predicts that the availability of voice assistant devices with ...

Shoppers are looking for comprehensive meal solutions

Findings of the 2021 Power of Foodservice at Retail analysis

FMI, the food industry association, has introduced its 2021 Power of Foodservice at Retail analysis, a comprehensive review of shoppers’ perceptions and behaviors regarding prepared foods in grocery. This sixth-annual exploration underscores ...

More trust for retailers with messaging services

Increased purchasing power through conversational AI

Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. ...

Secondhand trading takes off in China

Alibaba’s Idle Fish App makes recycling easier

More and more customers in China embrace secondhand trading, also known as re-commerce, to raise extra cash via online platforms such as Idle Fish.The trend has been turbo-charged by apps that make selling pre-owned items simpler, the need to ...

Digital Care Labels: Show eco-consumers you mean business

Why fashion should allow consumers to take part in their garment’s circularity story

Clothing brands are actively seeking ways to lighten their environmental impact. It’s shocking that, on average, 23 kilograms of greenhouse gases are produced per kilogram of fabric, and in North-West Europe alone, around 4.7 ...

4 applications of AR and VR that can transform your retail sales

Enhanced reality applications for sales promotions and product marketing

Changes in your marketing strategy or adaptation of new technologies can serve as a boost to your sales. Customers value innovative or immersive product presentations. Augmented reality (AR) and virtual reality (VR) are the ...

New e-commerce rules in the EU

Intra-EU-commerce with Value-Added Tax (VAT) rules and One Stop Shop scheme

New Value-Added Tax (VAT) rules for online shopping entered into force on July 1st 2021 as part of efforts to ensure a more level playing field for all businesses, to simplify cross-border e-commerce and to introduce greater transparency for EU ...

Touchpoint Payments: Transaction to go

POS terminals: the control center for your pocket

If the Corona pandemic has taught us one thing, it is to react fast and flexible. This is particularly evident in changing customer payment behavior. More than ever, payment processes need to be smoother and more flexible. The solution: mobile POS - ...

In-store payment: Cooperation for the customer experience

Klarna and Verifone become partners and make in-store payments more flexible

Payment and shopping provider Klarna and Verifone, a provider of payment and commerce solutions, recently joined forces: customers have been able to use Klarna's flexible payment options at millions of Verifone terminals in Europe and the United ...

Grocery delivery by drone

Kroger and Drone Express transform e-commerce in grocery retail

The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc. today announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, ...

Cash versus cashless: payment attitudes of European consumers

Contactless payment methods are gaining importance, but cash has not yet been written off

In 2019, the European Central Bank (ECB) conducted a study on the payment attitudes of consumers in the euro area. The study called SPACE assesses consumers’ use of cash and non-cash payment instruments at the level of each participating euro ...

More than just a technical gimmick: augmented reality in retail

How to bring your retail space to your customer's home

When the shop doors have to remain closed due to pandemic regulations and customers switch to online offerings, the digital shopping experience from smart devices should be made as eventful as possible. This is where the use of artificial ...

Livestream shopping: the sales channel of the future?

Interview with Alex von Harsdorf, Co-Founder and CEO of LIVEBUY

In Asia, and especially in China, livestream shopping has already been widespread for years. 10 percent of e-commerce sales are generated via livestream shopping, and experts predict that this share will rise to at least 25 percent in the near ...

How to identify the right mobile computer for your needs

Equipping staff to enhance the overall customer experience

Thanks to smartphones and tablets we’ve all gotten used to having the world at our fingertips. In your store, both customers and staff expect no different. Mobile devices are the perfect answer to a number of trends and changing market ...

Burberry creates augmented reality pocket bag experience

Virtual shopping bag for an indivual 3D-experience

To mark the Spring/Summer 21 launch of the Pocket bag, Burberry has created an augmented reality experience that allows users to design their own 3D Pocket bag sculptures, inspired by the maritime themes of its SS21 campaign. Named ‘In ...

Retail at the edge of change

The value of real-time data analytics for retailers

Seismic shifts in the retail sector in the last year have put unprecedented pressure on retailers to bounce back and make the most of the first half of 2021. With disruption expected to continue, retailers must also set themselves up for maximum ...

Digital workers in retail: More time for important things

Relieving employees with intelligent automation

Retail customers today demand superior quality and a world-class service experience in real time. Companies must strike a balance between the need for qualified personnel and high customer demands if they do not want to jeopardize the satisfaction ...

Payments keep going digital and mobile

2.7 billion people to use mobile wallet apps by 2022?

As businesses open their doors online, payments solutions adjust to the change – and so do people. In a study conducted for Payvision, Kaleido Intelligence reports on the latest trends and forecasts in mobile wallets usage across the ...

Retail statistics, trends and forecasts for 2021

Outlook: omnichannel, mobile, and social commerce

Without a doubt, COVID-19 changed the way most people see the world, and retail was one of the hardest-hit sectors. In October 2020, in-store footfall in the US was a massive 34.5% lower than October 2019, and 60% of customers said that COVID-19 may ...

How do technologies find their way into retail?

Rolf Schumann, CDO of the Schwarz Group, provides answers at the "Retail Innovation Days"

Tech is cool! Gimmicks, gadgets, gizmos – they impress and inspire quickly. However, it often takes much longer than technology experts and developers initially predict before the technologies actually arrive in everyday life and are used by ...

Touchless Feedback

The Wall Street Journal published an article about Instant Feedback ‘Smiley’ Buttons

The Wall Street Journal, after interviewing our co-founder and Executive VP of Strategic Alliances, Ville Levaniemi, published an article titled “Instant Feedback ‘Smiley’ Buttons Go Touchless in Pandemic”. The article ...

BAUHAUS introduces new click and collect technology

New solution helps store associates pick items for Click & Collect orders

With help from electronic shelf labels and handheld terminals, it has become much faster and easier for BAUHAUS to navigate through the store to find the right items. A new solution that also saves a lot of time on replenishment.With a product range ...

What the payment future is about

Interview with John Kolthof, Chief Commercial Officer, CCV GmbH

We asked our CCO John Kolthof about the future of the payment industry. What megatrends does John see and how do they influence CCV’s day-to-day business? Read more in our interview. ...

Three ways to make better use of mobile marketing

Social media, mobile optimization, QR codes – practical rips for retailers

The pandemic has rapidly changed the way consumers interact with brands, with digital platforms becoming the sole way for browsing and purchasing goods and services in almost all sectors. This has resulted in a tremendous rise in the use of mobile, ...

Checkout-free hotel convenience store in Yokohama, Japan

Using biometric authentication technology

Zippin announced the launch of its latest retail format: a hotel convenience store. Zippin's partner, Fujitsu, the leading systems integrator in Japan, has worked with Koyo Group to implement the world's first checkout-free store within a ...

App-based mCommerce drives biometric mobile payments

Identification via fingerprint, iris, voice and facial recognition

A new study from Juniper Research has found that biometrics will authenticate over $3 trillion of payment transactions in 2025, from just $404 billion in 2020. The report found that biometrics, including fingerprint, iris, voice and facial ...

Swiss Brand On's new flagship store

New standards for retail?

Swiss performance running brand On opens its global flagship store today, On NYC, located at 363 Lafayette Street in New York, NY. On has pioneered a design-centric and technologically driven approach to the in-store consumer experience. Centered ...

Klarna starts cooperation with Verifone

The idea: a shopping experience in stores that is unique worldwide

Klarna, the leading global payments and shopping service, announces a strategic partnership with Verifone, a global leader in payments and commerce solutions, that will make Klarna available as the first-ever buy now pay later solution to millions ...

The rise of the virtual fitting room with the corona pandemic?

Trying on clothes via AI, AR or VR

The rising usage of smartphones is expected to take the virtual fitting room market to $19,250.4 million by 2030, from $3,128.6 million in 2019, at an 18.5% CAGR between 2020 and 2030.A virtual fitting room is a digital representation of a fitting ...

Shopping in social media streams?

Further steps towards social commerce

The fact that retailers and brands offer their products online where consumers spend their free time – on social media channels as well as on image and video portals – is nothing new. There have been many advertising campaigns on these ...

SALTO releases the SALTO Neo Cylinder

State of the art, wireless access control technology

SALTO Systems, a leading manufacturer of electronic access control solutions, has released the SALTO Neo Cylinder – a new electronic cylinder that offers more features and better functionality than any other cylinder on the market. ...

World’s first convenience store retrofitted with AI technology

Standard Cognition to provide Circle K with autonomous checkout

Standard (“Standard Cognition”) announced that Alimentation Couche-Tard, a company that operates close to 14,500 convenience stores worldwide, including under the global brand Circle K, has selected Standard to pilot touchless, ...

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Payment and retail - what happens after the crisis?

Interview with Christine Bauer from CCV

We ask Christine Bauer, Vice President International Sales of the payment service provider CCV, which has been firmly established in Germany for 25 years and internationally for 60 years.Mrs Bauer, CCV has been on the market for a very long time, ...

“Dear shopping cart, please show me the way!“

Shopping Cart 2.0 – gimmick or idea with intrinsic value?

Not all shopping carts are the same... far from it! Digitization and automation also put their stamp on this aspect of the retail sector. What’s usually a plain, large basket on wheels that makes it easier for shoppers to transport products ...

Virtual pop-up stores

Here today, change Up tomorrow

They spring up like mushrooms, only to vanish again shortly thereafter – pop-up stores are trendy and now they also increasingly “pop up” online. We spoke with Mohamed Haouache, CEO and Founder of Storefront, about the magical ...

William Davidson Award for publication in the field of retail research

Award-winning article identifying five different customer journey segments

Oliver Emrich, Professor of Management and Social Media at Johannes Gutenberg University Mainz (JGU), has been awarded the prestigious William R. Davidson Award for a publication in the field of retail research.Entitled "Loyalty Formation for ...

Digitalization in the german wholesale industry

METRO Companion App

Retailers have embraced digitalization to enhance the customer experience for many years. Examples of the growing digital transformation market include self-checkouts, omnichannel marketing, and electronic shelf labels. Customer apps are also ...

WhatsApp Business: A direct line to customers

About the installation, functions and advantages of the app

WhatsApp is a popular communication channel used by millions of people worldwide. Now small and medium-sized retailers or restaurants can use WhatsApp Business to quickly and easily engage and interact with their customers and build customer ...

Europe to dominate open banking implementation

Instant messaging users to reach 4.3 billion in 2020, as new payment services emerge

A new study from Juniper Research found that the number of instant messaging users will reach 4.3 billion in 2020, rising from 3.9 billion in 2019. This is a growth of 9 percent year-on-year, largely driven by an increased need for remote ...

Customized lighting: the marriage of technology and creative design

Interview with Pierluigi Gusmani, International Sales Director at Imoon

The Italian company Imoon has already done the right lighting for big food retailers like Carrefour, Coop, E.Leclerc, Warner’s Budgens and Globus. Charismatic Pierluigi Gusmani talks about the current developments of customized solutions and ...

Contactless? Cross-channel? Consumer-friendly?

Things to look for in a payment solution

Whether it’s e-commerce, point of sale, or mobile payment: we have to pay for our purchase. But what do customers want and expect from a payment solution? How can retailers meet these expectations and are self-checkouts really a faster option ...

"Love greetings" from the online shop

With the web-based application ViDGREETS, online shoppers can record personal messages and send them together with their purchase.

ViDGREETS – the name says it all. With this feature, customers in the online shop can quickly pack and send video greetings with their order. Retailers can also use it to send messages to their customers. In an interview, Marco van Eersel ...

The new digital signage landscape: cloud-based

Using AI for automation and personalization

Big technology advancements mean digital signage systems are starting to become easier to use, to scale and to integrate, fuelling a market boom that will see the sector worth almost 30 billion dollars in five years' time.In a market that's ...

Custom and smart retail lighting solutions enhance your customer’s experience

Three top trends for 2020

Not so long ago, the primary purpose of light was to provide lighting and illumination. These days you might say that light has become an intelligent language that not only produces an instant ambiance and affects our health and well-being, but also ...

Corona crisis: Contactless payment more popular than ever

Practical, fast, and, above all, hygienic

"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...

Personalization, but privacy

Episerver launches new ecommerce survey detailing evolving consumer expectations

Online shoppers are at odds with their desire for personalized digital experiences from brands and their demand for privacy, according to new data from Episerver™, the customer-centric digital experience company recently named a ...

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

Do you have an existing user account? Did you forget your password? No doubt, those are some annoying questions when you shop online. The brains behind IDEE agree and leverage your "digital identity" to make surfing and online shopping ...

Building trust in blockchain technology

Consumers expect increased transparency from the food industry

Where do products come from? When was the food harvested and packed and what is its shelf life?Consumers have a right to this information and it should be made available in a compact and easy-to-access format. Since 2020, IBM and Carrefour have ...

One-way street turns into central hub

Checkout area a game changer for retailers: payment goes “omnichannel“

Retail checkout counters have to rise to the challenge of ever-increasing customer needs and expectations: The checkout as a one-way street, where customers simply pay for their items and physically take them home, is no longer a viable business ...

Pay-As-You-Go

VR Payment and BMS Consulting bring fully automated payment to the point of
sale with payfree

For the first time ever, payfree realises the vision of cash register free checkouts without camera surveillance and expensive sensor technology on the shelvesThe payment process begins automatically upon passing the checkout areaInnovative process ...

Backend integration retail

Smooth real time data exchange

The stationary retail more and more slipped into a defensive position over the past two decades. First by online-shops, which are well established in the meantime. Second by smartphones, allowing shopping from everywhere – even if a customer ...

Evolving need for AI and big data analytics in mobile marketing

Global mobile marketing industry report 2020-2024

The "Mobile Marketing Market by Component (Platform and Services), Channel, Organization Size (SMES and Large Enterprises), Vertical (Retail and Ecommerce, Travel and Logistics, Automotive, and Telecom and IT), and Region – Global ...

Next Level Point of Sale: The transformation of the buyer-seller dialogue

VR Payment at the EuroShop 2020

Tempora mutantur – and rather quickly. While the focus of interest in this sector has primarily been on online trade in recent years, analogue trade is currently moving back into the foreground.  Competition among distribution channels is ...

Mobile With Added Value

Merchant apps turn smartphones and tablets into a sales tool

At this year’s EuroShop in Düsseldorf, which will take place from 16 to 20 February, Hamburg-based software company ROQQIO will show visitors what a self-checkout and mobile POS can do.As we all know, there are plenty of names and terms ...

Versatile access control solutions for retailers and chain stores

SALTO Systems at EuroShop 2020 in Düsseldorf

SALTO presents its versatile electronic access control solutions at EuroShop in Düsseldorf (hall 6, booth E17). The focus will be on the cloud access control SALTO KS Keys as a Service, which enables all types of wholesalers and retailers, ...

cloud4retail – the revolutionary platform for retailers

Essential services like price calculations, loyalty or promotions

GK Software SE is reinforcing its claim to be the world’s leading provider of software solutions for the retail sector with its cloud4retail platform. cloud4retail combines what is absolutely essential for a forward-looking solution in one ...

Innovation in sales!

N3XT by MediaMarktSaturn – finding ideas for customers and company

What do customers want? How can you create a more intense and powerful shopping experience? And what new technologies and innovations can help in this endeavor? MediaMarktSaturn has set up its own innovation unit to find answers to these and similar ...

CCVStore – Home of your Apps

How Android is revolutionising the way we pay for things

Using a smartphone to pay will sooner or later be a part of everyday life; smartphones are already firmly anchored in the private and working lives of generations X, Y and Z.As consumers rely more and more on smartphones and their countless uses in ...

Self-service for faster checkout

“Moments that Inspire”: Toshiba shows at EuroShop stationary as well as mobile solutions

In the future, there will be the Frictionless Store – no scanning, no hassle for the consumers. But consumers do not want to wait until this can become reality everywhere. The payment process should already be fast and convenient today.At ...

New Mobile Phone Tracking service

Less than 10% of U.S. consumers spend over $1,000 on their smartphones

While flagship smartphones that carry a hefty price tag are often at the forefront of technology news, data from The NPD Group’s new Mobile Phone Tracking service reveals that just under 10 percent of consumers are spending over $1,000 on ...

Digital and local

Hannover startup creates fashion search engine for downtown stores

In early 2020, the BLVD startup will pilot an app of the same name into the market. The app aims to create a pleasant shopping experience in city centers by avoiding unnecessary routes and tedious searches. During the EHI Technology Days 2019, ...

Watch out for discount offers

Retailers can expect a successful holiday shopping season - and some upcoming trends

For the 34th year, Deloitte commissioned a national survey of 4,410 consumers. Conducted online, Sept. 6-13, by an independent research company, the survey provides key insights into consumer behavior and what retailers can expect from shoppers as ...

How to reinvigorate Germany's high street

Brick and mortar retail should focus on technology, especially Wi-Fi

It is not easy for the brick and mortar retail to assert itself in the course of the digital transformation and the competition from the online trade. Retail stores can upgrade with technology to stay competitive. An important factor that has been ...

Holiday season: 47% of shoppers need gifting ideas

Research from Periscope® by McKinsey

The "2019 Holiday Season Shopping Report: Shoppers are ready to spend but retailers need to personalize" by Periscope® By McKinsey looks  beyond Periscope's traditional Black Friday research focus to undertake a deeper ...

POS Terminals: Control center in your pocket

Mobile, flexible, secure? – What business needs do POS systems have to meet today?

At the store, on the go or at the customer's home - POS terminals can be easily used in many settings, offering businesses greater flexibility.In this interview, Reinhard Blum, CEO of CCV Deutschland GmbH talks about the advantages of this ...

Infrared-LEDs from Osram enable face recognition in smartwatches

The two smallest biometric identification products to date

The more we rely on our digital companions, the more important the security of sensitive data on our smartphone or smartwatch becomes. Various methods of biometric identification provide the user with security and form a reliable "lock" ...

The iXtenso editors tested self-scanning ...

... with an app of the Hobbymarkt Knauber in Bonn, Germany

Snabble has developed a payment app that allows customers to scan their purchases in retail stores and pay online. I wondered: How does it work?The app is in use in the Bonn DIY and hobby market Knauber, among other places. Let’s make a move ...

Online retail sales to exceed 6 trillion dollars by 2024

Average online customer spend will surpass 1,000 dollars globally per annum

New data from Juniper Research has shown that the total transaction value of remote payments for digital and physical goods will exceed 6 trillion dollars by 2024; representing a growth of 53 percent from 2019.The new research, ‘Mobile & ...

drs//POS – The POS system for many check-out situations

With the POS system developed by Superdata you are put in the picture

The POS acts as an ear in the store. It affects how timely, and with what information, decision makers at the head office are in a position to assess developments in the store and are able to respond appropriately to the situation.With our POS ...

Install the app, accept payments at a flat rate

A payment solution designed for the German market

There are many payment apps, but most only accept debit or credit cards. The problem for Germans: they prefer the Girocard.VR Payment GmbH has the solution with its VR-pay:Me app, taking into account the habits of German customers. An interview with ...

Distract or divert!

How to engage customers at the checkout

Retailers and retail designers spend a considerable amount of time discussing and juggling a crucial aspect of the customer experience at the point of purchase: the checkout.To be fair, it’s not easy to turn the moment when customers have to ...

The 411 on point of sale systems

Beauty and intelligence combined: What the system looks like and what it can do

Checkout system, material, paint finish – apart from technology and design, today’s point of sale system must fulfill many different roles. Yet its most important function is and will always be the successful completion of the customer ...

Strategic partnership in Brazil for new checkout-free stores

Zippin and Lojas Americanas: national roll-out underway

Zippin announced it has entered a strategic partnership with Brazil's largest retailer, Lojas Americanas S.A., to deploy its checkout-free technology in stores across the country. Though its innovation vertical, "IF – ...

App creates personalised shopping experience

The Swiss trading company Valora is opening its first cashless convenience store

The goods are chosen, scanned and paid for using the avec smartphone app. Mobile computer vision specialists Scandit’s scan engine is a key component of the customer-facing app. The future of shopping - whether online or offline - is ...

Mobile payments at the supermarket checkout

An early adopter’s experience of mobile payments

Or: "What’s that you’re doing with your watch?“I still remember the first time I used mobile payment technology and paid for items with my smartphone at a supermarket checkout: It was October 17, 2018, exactly seven days after ...

Silver Surfers: Older adults ride the wave of mobile technology and shop online

The increasing importance of e-commerce for senior citizens

You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...

Nets and Swish partner on in-store payments pilot

Bluetooth tech enables scalable instore payments for mobile payment app

Nets, a European payments company, and Swish, the number one payments app in Sweden, announce their collaboration on an in-store payments pilot program.Until now, Swish has mostly been used for account-to-account transactions and, more recently, ...

Changing markets: embracing disruption to harvest opportunity

Reporting from the first annual Retail & Brand Experience World Congress in Barcelona

More than 200 industry insiders highlighted the many challenges facing the retail sector today in interesting talks and lectures.Topics included the customer experience, the use of technologies, digital media, omnichannel strategies, personalization ...

Leveraging the smartphone – mobile shopping

67 percent of consumers are likely to shop with a retailer that offers mobile coupons

The proliferation and convenience of mobile devices has completely changed shopping behaviors and elevated customer expectations.Mobile shopping will continue to grow as 41 percent of consumers in the BRP Consumer Study indicate they plan to ...

Internal communication via app at Modehaus Ramelow

Mobile chat works as a bulletin board

What's new at Modehaus Ramelow? The fashion retailer’s employees can check PIA - and share information to their heart’s content. PIA is an app for "private information exchange".More and more internal communication ...

Attracting customers to your retail store: location-based marketing

Right people, right place, right time: getting your customers' attention

“Check out this suede jacket that matches your pants and shoes." Once a customer is near the entrance of a fashion boutique, marketers deliver personalized promotions via hologram. After the customer has entered the store, the ...

Goodbye paper receipts: All documents stored in one app

What happens when the Receipt Provision Ordinance takes effect? We digitize!

They create a lot of work and endless waste: tons of paper receipts from cash registers end up with customers or the waste bin every day. In early 2020, all consumers must be given a purchase receipt in Germany. That’s what the law mandates. ...

Implementing new ideas: Design thinking in the retail world

Focus on customer expectations

It may be uncomfortable at times – but a change in perspective can help businesses to implement new ideas and successfully complete ongoing processes. Design thinking is a customer-centric approach that can help in this endeavor.“What do ...

Blockchain: Protecting the retail sector from counterfeit products

Fake products reduce consumer confidence in a brand

What if something would allow manufacturers, retailers and customers to verify at any time that a product on the shelf is authentic?Counterfeit products often look deceptively like the real deal, but the quality is inferior to the original goods and ...

Presentation of goods for convenience at gas stations

POS TUNING and ARAL report on a successful multi-partner project

At this year's Annual Conference on Trade and Change in Gas Stations and Convenience Shops, Kristin Kolbe-Schade from POS TUNING and Carsten Biermann from Aral reported on a successful tobacco project which they implemented together with other ...

MobiMedia’s new platform: ordering online

Can digital pre-ordering change the industry?

MobiMedia has introduced the world’s first pre- and post-order portal for the sports industry.The specialists for order systems and goods supply want to usher in a new era for the sports industry with Quintet24.Hannes Rambold, CEO of MobiMedia ...

Smartwatches become professional

CASIO brings wearables into the world of retail

CASIO stands for the highest quality hardware, extraordinary robustness, reliable project handling and fast support in the area of mobile data capturing.About 20 years ago, the Mobile Industrial Solutions business unit was established, which has ...

SES-imagotag VUSION Pulse Software

Improve Profitability and Reduce Waste

For 25 years, SES-imagotag has been the trusted partner of retailers for digital technology in stores. SES-imagotag, the worldwide leader in smart digital labels and pricing automation, develops a comprehensive IoT and digital platform that delivers ...

The new world of retail(ing)

Effects of price discrimination and dynamic pricing

Dynamic pricing is a pricing strategy that plays an important role in retail. Instead of setting prices over a specific period of time – as is common practice in traditional price management -, dynamic pricing means prices can change on a ...

EuroCIS increases international attendance yet again

Practice-driven lectures by high-calibre speakers

EuroCIS, The Leading Trade Fair for Retail Technology, running in Düsseldorf from 19 to 21 February, has already exceeded its exhibitor record from last year: to the tune of 460 exhibitors will take part, occupying approximately 14,000 square ...

Go Beyond Omnichannel

EuroCIS, GK Software Stand C42, Hall 10

GK Software, the international market leader for store solutions, will yet again set trends for the future of retail at EuroCIS 2019 in Düsseldorf. Attendees will experience the possibilities of combining the world's most comprehensive ...

Retailer app identifies counterfeit products and strengthens customer relationships

Secure barcodes on paper labels offer retailers and customers many benefits

Counterfeit goods prompt harmful financial losses due to a loss of sales and profits, decreased tax revenues and by threatening jobs – and this doesn’t just impact retailers and manufacturers. According to EUIPO (The European Union ...

Toshiba spotlights new innovations for empowering retail

Showcasing its latest solutions, services and innovative concepts at hall 9 booth B42

Visitors to EuroCIS 2019 will learn at Toshiba's booth how every retailer can design his checkout to suit his and the customers' needs. Under the motto "Empowering the Art of Retail", Toshiba will present its end-to-end IT ...

Visual search: a picture says more than a thousand words

The new product search using images

Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...

Store transformation drives self-service technology

Self-checkout solutions at EuroCIS 2019

The annual “Global EPOS and Self-Checkout” report care of London-based market research and consulting firm RBR shows what is happening around the globe at self-service checkouts. According to the report, retailers worldwide ...

The new connection: Mobile payment via electronic shelf labels

Interview with Alexander Hahn from digital payment service provider Wirecard

It’s a customer’s dream: no more waiting in line at the checkout counter. At this point, consumers can already scan their purchases with their smartphones, pay and leave the store. Wirecard collaborates with SES-imagotag and makes this ...

EuroCIS 2019: from the trade fair to the points of sale

Analogue and digital elements merge in physical retail

Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...

RFID tags with features for the cashierless store

Customers can unlock products on their own thanks to smart tags

China and the U.S. already feature cashierless stores but things are coming along in Europe, too. Several startup companies want to eliminate long checkout lines and advertise better retail security tags. We took a closer look at these ...

"I see augmented reality leading the way in the store"

Augmented and virtual reality shopping

Not only do augmented reality (AR) and virtual reality (VR) promise an exhilarating entertainment experience, they are also already practically applied in several industry sectors. What opportunities do they offer retailers and customers? What are ...

Top retail industry trends that will redefine the industry

Quantzig, has announced the completion of their latest article on the top retail industry trends

One of the recent studies on the retail industry shows that this industry is extremely competitive and mature in the developed economies across Europe and North America. On the other hand, developing economies such as the Asia-Pacific, Middle East, ...

Virtual commerce: shopping in a different reality

What we can expect from virtual reality in retail

Virtual fashion shows, mountaineering, and test drives: Virtual reality (VR) is creating a new paradigm for the customer experience – not only in brick-and-mortar stores but also in online shopping. "It's always remarkable and ...

E-payments emerge as go-to method of paying

Pressed for time, millennials consumers look for convenience and flexibility

The desire for convenience by consumers is reshaping the retail sector, where retailers are scrambling to offer a seamless shopping experience with latest technologies such as self-service checkout systems and contactless payment technology. In such ...

Accenture forms strategic alliance

Investment in Chinese AI start-up Malong Technologies

Accenture has formed a strategic alliance with and made a minority investment in Malong Technologies, an artificial intelligence (AI) start-up headquartered in Shenzhen, China. Malong has been recognized by global companies and organizations ...

App-based self-checkout

Edeka offers mobile self-scanning with snabble

Snabble introduces its technology to the stores of Edeka Rhein-Ruhr. Customers will be able to scan items with their smartphone while shopping and pay at payment-terminals at the exit. First store launched will be Edeka Paschmann in ...

App offers consumers accurate optical reading from their glasses

"Prescription Scanner" to streamline eyewear online shopping experience from home

GlassesUSA.com, fast growing online eyewear retailer, announced the introduction of Prescription Scanner, a free application that will allow consumers to extract the optical parameters off their current glasses, making it easier for them to order ...

Online shopping increases interest to adopt AR

Major driving factor for augmented reality in retail market

The augmented reality in retail market is expected to be 1,155.8 million US dollars in 2018 and is projected to reach 7951.2 million US dollars by 2023, at a CAGR of 47.1 percent during the forecast period. Increasing online ...

State of consumer gift card preferences in 2018

Lifestyles and technology are driving increased consumer interest in gift card innovations

Blackhawk Network, a global financial technology company and a leader in connecting brands and people through branded value solutions, today released findings from the 2018 State of Consumer Gift Card Preferences survey.* The research, which is ...

Perfectly fitting clothes to prevent retail returns

Product recommendations based on a person’s body data

Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...

How does IoT make access control work for you?

Managing security flexibly and remotely with the Internet of Things

Mankind has always considered security a priority. Cavemen blocked entry into their abodes with huge boulders. The early Roman empire were the first to use keys, albeit made of wood. The problem was where there was a will, there was a way. Intruders ...

Innovative technologies for fashion retail

Detego showcases in Future City Langenfeld

Detego, market leader in real-time business intelligence for the fashion retail industry, showcases its innovative retail products at Whitebox - a digital experience space for various innovative in-store applications - in Future City Langenfeld. ...

Analysis tools – Faster websites boost sales

Part 1 of the topic series: Mobile optimization

Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...

Self-luminous pixels for a new display generation

How does a display become flexible?

There are videos on the internet that can make one marvel at technology. For example, a smartphone is casually bent around the arm or a thin-film display is rolled in all directions and with almost every diameter. From the user's point of view, ...

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

Millennial parents shop differently

NRF study finds varying shopping behavior in generations of parents

As millennials reach their late 20s and 30s, many are reaching their next step in life: parenthood. And findings from the spring edition of the National Retail Federation’s quarterly Consumer View report released today provide insight into how ...

SES-imagotag wins the Red Dot Award

Award for the new VUSION digital price tag

SES-imagotag, (Euronext: SESL, FR0010282822), a specialist in digital solutions for physical retail and the worldwide leader in digital price tags, was awarded for VUSION, its new line of digital tags, at the 2018-2019 Red Dot Awards. The Red Dot ...

Goodbye cash – or maybe not? Germany’s relationship with cash and credit cards

Electronic payments are on the rise – cash payments continue to decline. Is that a sign that Germany will soon abolish cash? That‘s quite unlikely.

Not again! I just want to make I quick bakery run and grab a roll. Do I have enough change in my wallet? No. What about my purse? Yes, I found two Euros! That should be enough. Otherwise, I would have had to get some cash first. When it comes to ...

Using chat to shop online

The integration of payment processes in messenger

A large portion of our days is spent on social networks, forums, blogs and messaging apps. There is still a lot of untapped potential for retailers who want to position themselves and their product choices in these settings. This applies especially ...

Payment procedures: online retailers must customize the checkout experience

What PSD2 and the geoblocking ban mean for payment options in online stores

Credit card, PayPal, direct debit, pay by invoice or instant transfer – payment options for online shoppers drastically influence the buying decision process. Nevertheless, store owners still underestimate the importance of payment choices and ...

Artificial Intelligence: a real opportunity for brick-and-mortar retailers

Combining personalized service with AI to optimally reach the customer

Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...

Favendo realizes indoor navigation for Karstadt in Düsseldorf

Location-based services with Bluetooth sensors

As the technological market leader for innovative location-based services Favendo has implemented indoor navigation over five floors in the Düsseldorf Karstadt branch. Technological basis of the navigation solution is a beacon ...

Mobile solutions for retail: flexible, functional and efficient

Let's get mobile: Flexible, handy solutions for all areas of the retail sector are presented to EuroCIS’ visitors. The motto: all information at the right time and in the right place.

Retailers benefit from mobile technologies that are becoming more and more handy and intuitive to use. In this way, information can be used profitably, from the warehouse to the store to the customer's smartphone. EuroCIS shows the full ...

Wirecard partners with SES-imagotag to revolutionize the in-store customer experience by enabling mobile payments at the shelf

Retailers will be able to boost their sales by speeding up payment processes

Wirecard, the leading specialist in digital financial technology, cooperates with SES-imagotag, global leader in ESL omnichannel solutions for physical retail, to launch an innovative in-store mobile shopping solution, which will bring the customer ...

EuroCIS 2018 - Into the Cloud with AI

GK Software launches cloud4retail

GK Software SE is presenting innovations and new product versions at the EuroCIS trade show in Düsseldorf. The major focus is on the new full-service solution known as cloud4retail and the personalization of the customer journey with the help ...

Smart Devices and Augmented Reality: mobile data capture optimizes barcode scanning

Interview with Ulrich Hieber, Sales Manager Germany and Austria at Scandit

The German drugstore chain dm recently equipped nearly 25,000 of its employees with smartphones at its stores to improve merchandise management processes. Instead of scanning each individual item, employees are now able to interact with an entire ...

Launching: TCP/IP enabled SMARTtill Solution®

Enhance Retail POS with Mobile and Cloud

Over €36 billion is the amount of mobile influenced revenue generated in 2017 according to  this Rapid Value Solutions’ report. Mobile commerce involves the consumer soliciting product knowledge via mobile apps or websites, visiting ...

Welcome to Retail 4.0

Bizerba at the EuroCIS 2018

According to the motto “Building Bridges – from online to offline”, Bizerba will present hardware and software solutions for the modern retail business at this year’s EuroCIS (Düsseldorf, Germany, 27 Feb. - 1 March, Hall ...

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Retail of the future: technologies for a smart customer journey

Video report shows trends of EuroCIS 2018

The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...

Retailers focus on personalization

How retailers create a personalized shopping experience with the help of customer data

Personalization, also called customization is a trending topic in retail for the year 2018. Retailers increasingly put customer demands center stage since consumers have come to expect a customized shopping experience both online and offline. But ...

7-Eleven tests mobile ordering, delivery and in-store pickup

7‑ElevenNOW app is expected to roll out to other U.S. locations in 2018

7‑Eleven is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7‑ElevenNOW smartphone app. Currently being tested in 10 downtown and uptown stores, 7‑ElevenNOW is expected to roll out to other U.S. ...

Live video shopping: in-store personal shopping assistance for online customers

Barbara Frères guides customers with video chat technology

The Barbara Frères Boutique in Düsseldorf specializes in designer children’s fashion. To position itself in the omnichannel world, the fashion boutique doesn’t just offer an online store, a chat function and curated outfit ...

Increasing demand for convenience drives us shoppers online

61 percent felt it was easier to compare prices online as opposed to in the store

Convenience is the most important factor for US shoppers when choosing to buy online, reveals a study by Arvato, a global provider for full-service eCommerce and supply chain solutions. Original research of over 2,000 US shoppers found 58 ...

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Retailers are constantly looking for solutions that make payments easier and more automated. After all, an easy payment process also makes it easier to spend money, at least when it comes to small amounts and quantities. According to a study by ...

Messenger apps and headset systems for speedy retail communication

Goodbye loudspeaker announcements – changing in-store communication

Communication is everything. To be able to quickly pass on important information, large retailers increasingly rely on messenger apps or headset systems to communicate with their staff. By nature, retail associates are more often found on the ...

The high street surveillance revolution

A journey towards intelligence

There is a great competitive force at work against high street retailers, one that continues to tempt customers into spending their hard-earned cash elsewhere. This is of course online shopping, with online sales rising 17 per cent following a ...

Future Lab and ideas platform for retail

New Start-Up Hub at EuroCIS 2018

Start-up companies are young, creative, flexible, forward-looking and are characterised, in particular, by innovative solutions to problems. So what could be better suited for EuroCIS 2018, the leading trade fair for retail technology, than ...

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Using lighting systems for indoor positioning

All about beacons and visual light communication

The smartphone has become the indispensable everyday companion of consumers. A fact that retailers currently still don’t take enough advantage of. Meanwhile, indoor positioning systems by way of smartphone are not only able to deliver valuable ...

The "connected" associate

With personal consulting at the POI improving the customer experience

A superficial observation of online growth rates can give the impression that e-commerce is continuing its triumphant march and stationary retail is driven back. However, industry experts know this view is too simplistic and a closer look is ...

Excellent solutions for the future of retail

Digital Retail Award 2017 honours six innovative projects

Emotional storytelling in the store. Furniture shopping in a virtual showroom. Playfully connecting customer and product through an interactive shop-window. The winners of the Digital Retail Awards 2017 clearly demonstrate, how the digital future of ...

Blockchain has great potential for global retail

Transparency and security are the crucial advantages of blockchain technology

Blockchain technology has been around for eight years. What’s new is that more and more industry sectors discover the advantages of this technology, as is now the case with food retailing. It is designed to optimize economic processes and ...

“Omnichannel is not a retail invention but a response to customer needs“

Interview with Jens Thomas, Department Manager POS Design at Dänisches Bettenlager

Dänisches Bettenlager continues to expand its city store concept. The company is currently testing a high-tech store in Flensburg. In this conversation with iXtenso, Jens Thomas reveals how the firm offers its complete portfolio of products ...

Permaplay Video Brochure and Video Box

Perfect communication "out of the box – into the heart"

Just imagine: A high-quality brochure or information box in the form of a letter on your customer’s desk – and as soon as they open the cover (box) or the first page (brochure), they see and hear your advertising message in picture and ...

Retail self-checkout systems hold untapped potential

Fundamental willingness to use self-checkout systems is distinctly greater than the actual percentage of users

Germans mostly know self-checkout systems (SCO) from their visits to IKEA. Yet by now, supermarkets and some drug store chains have also started to let customers scan their own products. Even so, both customers and retailers continue to be ...

"Mobile payment can fail due to lack of knowledge and enthusiasm of checkout personnel"

Interview with Professor Ludwig Hierl of the DHBW Heilbronn

Out in the field, new technologies hinge on whether the people who use them also accept and adopt them. In this conversation with iXtenso, Professor Ludwig Hierl points out that things are still amiss when it comes to mobile and contactless payment ...

Checkout maze: When cashiers vanish behind the terminal

Creating a positive effect at the POS area with a clear design

These days, point-of-sale terminals have to fulfill more and more functions – especially in the food retail industry. Retailers can also connect various peripherals that assume additional tasks. Yet this multitude of functions also entails ...

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Retail chains Elkjøp and Elgiganten to install connected digital price tags by SES-imagotag

100 percent cloud roll-out in Dixon Carphone Nordic stores

SES-imagotag, a specialist in digital solutions for physical commerce and the global leader in connected digital price tags, today announces that it has signed a contract with Dixon Carphone Nordic’s retail chains Elkjøp and Elgiganten ...

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

U.S. customers shop with retailer apps

Mobile retail apps are connecting with private label credit card users

The retail industry has shifted quickly to mobile, bringing the private label credit card market right along with it, according to market research firm Packaged Facts in the new report Private Label Credit Cards in the U.S., 10th Edition. The ...

Displays for the POS: from cardboard display to digital signage element

How displays are turning into key touchpoints along the customer journey

The actual decision to purchase a product or brand is often made at the POS. It takes the right means of communication to persuade consumers at this juncture. Most notably, this includes eye-catching brand communication. That’s why the retail ...

Enhancing customer experiences: Tango Point of Sale terminals

DataVan’s stunning Tango POS terminal recently awarded the Computex design & innovation award

DataVan, one of the world’s leading Point of Sale hardware providers, announces the availability ofthe award-winning Tango series of POS terminals. The Tango Series of POS terminals inspires businesses to explore new opportunities and ...

Visa enables payments on Fitbit’s first smartwatch

“How We Will Pay” study shows consumers who own wearables buy more

Visa announced it is enabling Visa payments on Fitbit’s first smartwatch – Fitbit Ionic. Eligible cardholders of participating banks will be able to make payments with Fitbit Pay, Fitbit’s new payment function, when available. With ...

How bakeries blend tradition with future

Bakeries are keeping up with modern retail using omnichannel presence, contactless payment solutions, and digital signage

The bakery trade has a long history. The baker profession dates back more than 1000 years. Yet despite its proud past, bakeries have a difficult time these days because they have to increasingly compete against rival types of businesses. Many gas ...

FutureProof Retail offers solution for line free checkout

Brick & mortar merchants can compete with Amazon Go and offer a next generation shopping experience with a line free checkout platform

Amazon’s acquisition of Whole Foods Market has come as a wake-up call to retailers who’d hoped to put off technology innovation until later. The tech giant is famously focused on innovating the customer experience and Amazon Go, ...

Douglas: A more personal sales approach with the new Beauty Card

“It’s crucial to understand our customers across all channels“ - Interview with Thomas Oberste-Schemmann, Douglas

The Douglas perfumery chain makes positive experiences with its new customer loyalty card. Thomas Oberste-Schemmann, Director of Global CRM Analytics, talks to us about the benefits for customers and the conclusions the company can draw from an ...

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps

Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...

More relevance for retail customers thanks to location-based marketing

Only those apps that offer personalized added benefits are the key to lasting success

Until recently the “mobile“ subject matter only had one specific focus, namely “apps”.  Having said that, the current Adobe Digital Insights Report shows that worldwide app usage remains stagnant. In the U.S., usage has ...

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

In-store tracking: customer buying behavior analysis ever more precise

… but keep it anonymous and compliant with data protection legislation

At what times do guests visit the store and how do they behave? And how does this impact sales? Retailers have to address these issues to optimize the brick-and-mortar shopping experience. To do this, retailers have access to a wide range of ...

See it, feel it, get it: German consumers have no patience whilst shopping

Mood Media Launches New Global Study “The State of Brick & Mortar: 2017” 11,000+ consumers surveyed

German consumers would prefer to have whatever item it is they are buying in their hands immediately. Nearly three-quarters of all those surveyed (72 percent) prefer to shop in physical stores as opposed to online shopping because this way they can ...

The right touch when it comes to price changes

Who is afraid of ESL?

There are many benefits of digital price tags for retailers, especially given the ever more sophisticated solutions. Yet consumer advocates are still skeptical – for fear of price fluctuations. But is this concern justified? Until two years ...

Axis launches first integrated, open, IP-based mobile access control solution with HID Global

Gaining access to secured buildings and rooms via mobile devices

Axis Communications, the market leader in network video, will launch the integration of HID Global’s Mobile Access with its AXIS A1001 Network Door Controller and AXIS Entry Manager software at IFSEC International 2017, which takes place from ...

When music becomes a brand

Custom music playlists put customers in the store in a happy mood

The job of a DJ is to cater to the respective occasion, setting and audience and choose the right music. In the best case scenario, guests have a wonderful time and stay until the end. Great in-store music should accomplish the same objective. ...

Global market study on gift cards

According to Persistence Market Research's analysis, the gift card market in the APAC region is expected to witness a higher growth rate over the projected period.

With the markets in North America and Europe together accounting for more than 65 percent of the global gift card market revenue share in 2015, an exact estimation of where these markets are headed in terms of performance is the ...

Travel retail technology: Enticing passengers to buy

Whether in airports, railway stations or on cruises – the duty free and travel retail industry is facing an enormous change.

New technologies will become one of the main tools to attract customers on their journeys to visit retail areas. We talked to Erik Juul-Mortensen, president of the TFWA (Tax Free World Association) about the possibilities that Digital Signage and ...

Cryptocurrency on the rise

Underdog Bitcoin evolves into retail sector’s payment solution

Digital money – also known as cryptocurrency – has finally made its way into the offline world. Since April, Japan officially recognizes online currencies as means of payment. Known as the “Bitcoin City”, the Dutch city of ...

Increase consumer loyalty through mobile self-scanning

Scansation helps retailers create personalized offers for anonymous consumers

Good chances for brick-and-mortar retailers to create personalized offers for their anonymous consumers. Since May 2017 a mobile self-scanning system named "Scansation" is available. Special highlight: retailers only need ...

Digital Signage at the POS: how virtual and real retail worlds merge

Digital signal systems are among the hotly debated topics in retail marketing.

They provide attractive new opportunities for interaction with customers but also imply a holistic marketing concept as well as an integration of distribution channels. They increasingly take the place of the familiar billboards at train ...

Report on omni-channel retail market

In-depth analysis of the global addressable omni-channel retail market by value

The report titled "Global Omni-channel Retail Market: Size, Trends & Forecasts (2017-2021)", provides an in-depth analysis of the global addressable omni-channel retail market by value. The report also gives an insight of the global ...

EuroShop interactive: Successful use of GPS and beacons

The retail industry is more mobile than ever before. That was also evident during this year’s EuroShop: 12,000 visitors took advantage of the current EuroShop app

It allowed them to use location-based services, which not only genuinely benefitted them but also the exhibitors. Together with the two companies bitplaces and Osram, Messe (Trade Fair) Düsseldorf provided a broad spectrum of information ...

NRF says later easter expected to bring record spending

Americans will spend more than ever as they celebrate Easter nearly three weeks later this year than last

According to NRF’s annual survey, spending for Easter is expected to reach 18.4 billion dollars, up 6 percent over last year’s record 17.3 billion dollars and a new all-time high in the survey’s 14-year history. Those ...

Technologies that simplify retail processes

Customer journey solutions for the retail of tomorrow

At this year’s EuroShop, it wasn’t just the “Retail Technology“ Dimension that emphasized the many merits of technology. A look inside the exhibition halls revealed what will drive the retail of tomorrow – namely ...

Elke Moebius: "Digitization and emotionalization are the hottest trends"

Time to remember the past and celebrate the future!

A female powerhouse – with enough energy for ten people: that describes Elke Moebius, Director EuroShop and EuroCIS. After countless conversations and endless miles walking the halls of EuroShop, she has made many personal experiences, which ...

The floor is sending me a message

Philips Lighting and Tarkett introduce vinyl flooring using connected LED technology to interact with customers to improve their experience

Philips Lighting and Tarkett announced the launch of Luminous vinyl flooring. The specially developed vinyl tiles are embedded with cutting-edge LED technology that enables retailers to advertise, interact with customers and guide them through any ...

Still not comfortable with millennials? Wait till you see generation Z

A multi-generational workplace offers diversity in thinking, which can be highly productive and a great place to learn

Employers are still coming to terms with how to accommodate the work habits of millennials. You remember Millennials, the generation that reached adulthood around 2000 and brought a fair amount of change. They prefer flexible hours, have a strong ...

Philips Lighting installs first supermarket with indoor positioning in Germany

Edeka Paschmann supermarket in Düsseldorf first to pioneer Philips’ indoor positioning in Germany

Philips Lighting announced that the Edeka Paschmann supermarket in Düsseldorf is the first in Germany to benefit from Philips’ indoor positioning system. In collaboration with its Location Lab partner Favendo, Philips Lighting delivered a ...

Osram shines a light on retail spaces and brings together customers and retailers for a new shopping experience

At this year’s EuroShop trade fair, Osram will be showcasing its most recent developments for product presentations in retail outlets

In brick-and-mortar stores, lighting is crucial for presenting products and is therefore a key factor in the customer’s overall shopping experience. However, in addition to its lighting prowess, Osram can also contribute digital expertise, ...

Pure-, cross-, multi- or omni-channel retailing …

Retailers tend to get lost in their own buzz-words and to lose sight of the most important aspect: What do customers actually want?

One of the special charms about the lagoon city of Venice is its many channels, or canals, both small and big. Innumerable bridges connect them to an open labyrinth of water, as well as traditional streets. With so many different shopping channels ...

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...