News • 07.05.2021

Grocery delivery by drone

Kroger and Drone Express transform e-commerce in grocery retail

flying drone with package
Source: Kroger

The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc. today announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, anywhere.

"Kroger's new drone delivery pilot is part of the evolution of our rapidly growing and innovative e-commerce business – which includes pickup, delivery, and ship and reached more than $10 billion in sales in 2020," said Kroger's Jody Kalmbach, group vice president of product experience. "The pilot reinforces the importance of flexibility and immediacy to customers, powered by modern, cost-effective, and efficient last-mile solutions. We're excited to test drone delivery and gain insights that will inform expansion plans as well as future customer solutions."

How the Drone Grocery Delivery Pilot Works

The pilot will offer customers unparalleled flexibility as Drone Express technology allows package delivery to the location of a customer's smartphone not only to a street address, simply meaning a customer will be able to order delivery of picnic supplies to a park, sunscreen to the beach, or condiments to a backyard cookout, for instance.

Kroger is designing bundled product offerings ideal for meeting customer needs within the current weight limits for drone delivery, which is about five pounds. As an illustration, Kroger will offer a baby care bundle with wipes and formula, a child wellness bundle with over-the-counter medications and fluids, and a S'mores bundle with graham crackers, marshmallows, and chocolate. Using Kroger.com/DroneDelivery, customers can place orders and have eligible orders delivered within as little as 15 minutes.

flying drone with package
Source: Kroger

"Autonomous drones have unlimited potential to improve everyday life, and our technology opens the way to safe, secure, environmentally friendly deliveries for Kroger customers," said Beth Flippo, Chief Technology Officer, TELEGRID. "The possibilities for customers are endless – we can enable Kroger customers to send chicken soup to a sick friend or get fast delivery of olive oil if they run out while cooking dinner."

Drone Express will commence test flights this week near the Kroger Marketplace in Centerville, Ohio (1095 South Main Street). The flights will be managed by licensed Drone Express pilots from an on-site trailer with additional off-site monitoring. Customer deliveries are scheduled to begin later this spring, and a second pilot is scheduled to launch this summer at a Ralphs store in California.

Source: Kroger

related articles:

popular articles:

Thumbnail-Photo: More convenience and control at the checkout...
31.03.2022   #brick and mortar retail #mobile payment

More convenience and control at the checkout

With flexible self-service solutions from Toshiba, today as well as tomorrow customers have a choice when paying

The demands on retailers can change quickly. The last two years have shown that government regulations as well as customer expectations have made it necessary to constantly rethink and adapt store operations. ...

Thumbnail-Photo: An experimental shop of the future in London...
04.05.2022   #brick and mortar retail #retail

An experimental shop of the future in London

Selfridges looks to reinvent retail through its sustainability strategy 'Project Earth'

SUPERMARKET – an earth conscious shop of the future –  was unveiled by Selfridges at the start of April. Customers were able to explore a creative playground in The Corner Shop in Selfridges Oxford Street store where printing ...

Thumbnail-Photo: Omnichannel strategies in the opticians industry: Lukas Hahne from pro...
01.04.2022   #online trading #e-commerce

Omnichannel strategies in the opticians' industry: Lukas Hahne from pro optik

AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler

Offline or online? Contrasting these two concepts as opposites is outdated; the physical and digital worlds mix and complement each other – especially in retail. We took a look at the optical industry as an example of this.In a series of ...

Thumbnail-Photo: H&M explores tech-enabled shopping experiences...
09.06.2022   #customer satisfaction #customer relationship management

H&M explores tech-enabled shopping experiences

H&M launches new in-store shopping experience enabled by technology in the US

The retail experience is rapidly changing and we see increasing customer expectations for broad choice and exceptional convenience. Customers expect retail experiences that are smooth, creative and fun while also catering to their individual, unique ...

Thumbnail-Photo: Save costs with modern technologies
01.05.2022   #retail #personnel management

Save costs with modern technologies

Turning physical stores into digital assets - 30,000 retail stores worldwide already rely on digital IoT solutions

Retail is at the heart of our lives and societies, as it represents more than 20% of global GDP and 15% of jobs. With consumers changing their shopping habits, stores must now reinvent themselves and leverage new technologies to stay relevant in ...

Thumbnail-Photo: Electronic shelf labels - electronically labeled...
15.03.2022   #digitization #coronavirus

Electronic shelf labels - electronically labeled

On the way to becoming a standard: Digital prices conquer the space

More and more retailers are trying out electronic shelf labels. Why? More speed in price changes and less manual work for staff are only two of the many reasons. EuroCIS, The Leading Trade Fair for Retail Technology, from 31 May - 02 June 2022 in ...

Thumbnail-Photo: Key enabler for store transformation programme...
31.03.2022   #Tech in Retail #cash management

Key enabler for store transformation programme

Leading Northern Ireland convenience retailer The Henderson Group selects GLORY CASHINFINITY™ solutions

Glory, a global leader in retail cash automation solutions today announced that major Northern Ireland retailer The Henderson Group, has signed a significant new order with the company for both point of sale (POS) and back-office cash recycling ...

Thumbnail-Photo: Top 5 robot trends 2022
24.02.2022   #Tech in Retail #artificial intelligence

Top 5 robot trends 2022

IFR reports on increase of adoption, easier operation and automation

The operational stock of industrial robots hit a new record of about 3 million units worldwide – increasing by 13% on average each year (2015-2020). The International Federation of Robotics analyzes the top 5 trends shaping robotics and ...

Thumbnail-Photo: Ensuring freshness in food retail from farm to plate...
01.04.2022   #Tech in Retail #software applications

Ensuring freshness in food retail from farm to plate

Kroger and NVIDIA partner with AI-enabled applications and services

The Kroger Co and NVIDIA announced a strategic collaboration to reimagine the shopping experience using AI-enabled applications and services.Kroger, USA’s largest grocer, and NVIDIA will build a state-of-art AI lab and demonstration center to ...

Thumbnail-Photo: Omnichannel strategies in the opticians industry: Dirk Graber from...
31.03.2022   #online trading #e-commerce

Omnichannel strategies in the opticians' industry: Dirk Graber from Mister Spex

AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler

Offline or online? Contrasting these two concepts as opposites is outdated; the physical and digital worlds mix and complement each other – especially in retail. We took a look at the optical industry as an example of this.In a series of ...

Supplier

APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven
KNAPP Smart Solutions GmbH
KNAPP Smart Solutions GmbH
Uferstraße 10
45881 Gelsenkirchen
Citizen Systems Europe GmbH
Citizen Systems Europe GmbH
Otto-Hirsch-Brücken 17
70329 Stuttgart
GLORY Global Solutions (Germany) GmbH
GLORY Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg
EuroShop
EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
BIXOLON Europe GmbH
Tiefenbroicher Weg 35
40472 Düsseldorf
shopreme gmbh
Brückenkopfgasse 1
8020 Graz
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal
Reflexis Systems GmbH
Reflexis Systems GmbH
Kokkolastr. 5-7
40882 Ratingen