Searching for:supermarket

Assortment: From procurement to the shelf thanks to automation?

How forecasting software could make everyday store life easier

From the optimization of procurement to the shipment of goods and the efficient organization of stores ...

Internal communication technology and its potential

Retailers are often faced with the dilemma of combining customer service with operational efficiency. In this intersection ...

iXtenso tests: REWE Pick&Go

New test store in Düsseldorf - is the concept convincing?

REWE has launched its Pick&Go concept (on a trial basis) in Düsseldorf. We tested the store!

Trigo and Netto Announce Autonomous Supermarket with Real-Time Receipt Capability.

‘Final step’ in frictionless shopping drives trust by enabling consumers to view their receipts BEFORE leaving the store
Full size 800m2 grocery supermarket powered by computer vision AI is Europe’s largest retrofitted frictionless store

Trigo, a leading provider of AI computer vision technology that transforms traditional brick-and-mortar retail outlets into digital smart stores, and discount supermarket chain Netto Marken-Discount (also known as Netto), have partnered to launch ...

First of its kind accessible checkout unveild by Woolworths, creating new employment opportunities

Breaking Barriers in Retail: Woolworths' New Checkout Design for Wheelchair Users

In what is believed to be a world first, Woolworths has unveiled an accessible checkout, designed specifically for team members living with a physical disability, including people who use wheelchairs and other mobility aids such as walkers.The first ...

The global state of autonomous stores

The stores are located in various retail segments such as food retail, fashion, electronics, convenience stores and fast food.

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviors, reduces operational costs, improves profitability, and powers revenue growth strategies. Advancements in autonomous ...

Colorful shop windows: Christmas decorating tips, part 1

From lilac to orange: something different for a change

Christmas is just around the corner. Gingerbread houses greet you in every supermarket and the early birds already wonder about the gifts they should buy. It’s high time to inspire potential shoppers to start buying Christmas gifts. ...

The "quiet hour" – A contribution to inclusion in retail?

Finding calm in a busy world: supermarkets make their mark

The world of commerce is constantly looking for new ways to attract and retain customers...

Aldi and (e-)commerce in China

How the discounter is positioning itself in East Asia and what others can learn from it

"China is a highly competitive market," says Renata Thiébaut. Nevertheless, the company, headquartered in the Ruhr region, seems to have shown elbows and is now selling successfully there. The professor of e-commerce and China expert ...

Automation: Is this the future of shopping?

On the shortcomings and advantages of autonomous store concepts

Grocery shopping and self-service – the Blockstore Group combines the necessary with the pleasant and helps retailers implement autonomous and automated store concepts. In particular, the Finnish start-up helps to install a suitable ...

University of Bayreuth: Supermarket of the Future

A board game for creative engagement with novel foods

The labeling of novel foods with the aim of promoting sustainable consumption decisions is currently a much-discussed topic in science, industry and politics. The Simon Nüssel Foundation has recently started funding an unusual research project ...

"GreenPickUp": Smart and sustainable parcel delivery in urban areas

How this new concept with mobile parcel stations, data analysis and algorithms is shaking up the industry

The future of inner-city logistics could become greener and more efficient. "GreenPickUp" aims to develop an intelligent data platform that will optimize the intra-urban flow of goods across all sectors. This is more important today than ...

Sensei launches Europe's most sophisticated autonomous supermarket with Hewlett Packard Enterprise

The technology behind the Dojo is scalable for retail spaces ranging from from 150 m2 to 1500 m2

Sensei the leading European provider of autonomous store technology, announced in March 6th the launch of its 'Dojo', the most sophisticated autonomous retail environment in the world: the space itself has 500m2, the biggest store fully ...

Italian distributor teams up with Delfi Technologies

LP Distribuzione Bevande has implemented electronic shelf labels to update product information in its cash & carry shop

LP Distribuzione Bevande, a leading food and beverage distributor, has teamed up with Delfi Technologies and has implemented electronic shelf labels to update product information in its cash & carry shop. ...

Australia to spearhead ‘paperization’ of confectionery packaging in Asia-Pacific

According to GlobalData, leading confectionery companies are ready to test paper packaging in Australia in 2023

Leading multinational confectionery makers, Nestlé and Mars Wrigley Australia are set to test-launch their iconic chocolates and candy brands in paper packaging in Australia in 2023. The move, if successful, will trigger the ...

Lidl announces Welsh language certification

Cynnig Cymraeg certification signals retailer’s ongoing commitment to Welsh culture and heritage

Lidl has this week become the first supermarket to achieve the prestigious Cynnig Cymraeg certification from the Welsh Language Commissioner. With 55 stores across Wales, Lidl has been working hard to support the roll-out and inclusion of the Welsh ...

Aldi Bus: Retailer celebrates Cheapest Supermarket of the Year win

Aldi Bus takes customers from competitor stores to shop at the cheapest supermaret

Surprised supermarket shoppers were today given free bus rides to the cheapest store in town, after Aldi was crowned the UK’s Cheapest Supermarket for the second year running.  The cheeky stunt by Aldi featured bus stops placed outside ...

Jutland’s largest wine shop is successful with digital price tags

Danish wine retailer Supervin benefits from modern technologies

In Hjørring (Denmark), plenty of wine is being sold at Supervin. The company's popular webshop accounts for 90 percent of the revenue, which has required new digital initiatives in the store. Supervin has therefore implemented digital ...

Baking fresh tradition that tastes great!

Store design in the traditional bakery Mi Pan in Mexico City

Whoever buys their baked goods here will be wide-eyed at first – not only because of the huge selection of breads, pastries, nibbles and cakes. The store design of the Mi Pan bakery is also astonishing ...

Kraft Heinz optimizes product content for 3000 SKUs to win on the digital shelf

Salsify assists Kraft Heinz in delivering a consistent brand experience across every digital and physical retail channel

Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, announced it is helping The Kraft Heinz Company update retailer product content in just ...

EuroShop 2023 – Are autonomous stores the future of retail?

Checkout-free stores: Ringing in the changes

The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores with more and more technological intelligence. ...

The connected supermarket: shopping experience of the future?

Bizerba presented a wide range of solutions for the retail trade at EuroCIS

A consistent shopping experience across all channels – no problem! Thanks to state-of-the-art devices and artificial intelligence, retailers can further strengthen customer loyalty. At EuroCIS 2022, Bizerba presented new solutions and ...

Practical buying, automatic selling

Interview with Alexander Eissing, Managing Director of Livello GmbH, about modern vending machines and their cross-sector future

Vending machines are a familiar sight at airports, train stations, hospitals and many other facilities. But not all vending machines are the same. Many of the older models are not suitable for meeting the requirements of both retailers and customers ...

EuroShop 2023 – Prime time event of the global retail industry

Hot topics that move retail now and in the future – from 26 February to 2 March 2023

Despite a turbulent climate EuroShop 2020 proved a resounding success. 94,339 visitors from 142 countries travelled to the Rhine to learn from 2,287 exhibitors from 56 nations about all aspects, innovations and trends in the global retail world. And ...

In-store marketing measures: the variety of recipes is a challenge, too

With the right seasoning, you can inspire customers and increase sales

In-store marketing measures are versatile and effective ingredients; from audio and scent marketing to visual merchandising and store design, the possibilities for adding a pinch of salt to the shopping experience are almost endless.Our "retail ...

Rolling into the future

Why shopping carts can be so much more than they currently are

More and more technology is finding its way into our supermarkets. Already today, self-service checkouts, electronic shelf labels and virtual wayfinding guides are a familiar sight in many stores. But the customer experience usually doesn't ...

Tesco electrifies deliveries to more than 400 stores

Introduction of new electric truck will help improve air quality and reduce emissions

In an industry first, Tesco has become the first retailer to launch a zero-emission electric lorry to make deliveries from its distribution centres to stores in city centres. ...

First "Refill Station" at Tops market Westgate

Tops highlights its sustainability store concept by partnering with Unilever Thailand and SCGC

Today, the world has more plastic waste than it can handle, partly because we are used to the convenience that plastic brings, but do not manage plastic waste properly. Most of the plastic waste is single-use plastic and more and more ends up in ...

ESL on the rise in Denmark

How a bottle store in Copenhagen uses electronic shelf labels to create a special eye-catcher

POPL - a burger bar that originally started as a Noma pop-up concept back in 2020. A pop-up that exceeded all expectations, as they attracted long queues and enthusiastic reviews. The burgers quickly became known as the "Noma burger", and ...

Pop-up eye testing kiosks by Swedish tech company ieye

Digitalised 5-minute eye tests with personalized recommendations

Swedish tech company, ieye is harnessing the power of Sony technology to develop the world's most digitised optics chain, refashioning the traditional optics industry with its rapidly growing network of convenient pop-up eye testing ...

Top 5 retail trends for 2022 providing new opportunities

The five most important trends in retail that entrepreneurs can use to seize their opportunities

I have always believed in getting into the mind space of our customers. So lately, I've been interviewing a lot of retail customers and have learned a great deal about the challenges retailers face. But among those challenges, there are also ...

Planning staff and assortment optimally

Interview about technologies for measuring visitor flows and movement patterns

State-of-the-art technologies enable retailers to measure the behavior of visitors in their stores and plan accordingly in terms of both staff and product range.XPOLI is a provider of such technologies, which use sensors to create and analyze ...

An experimental shop of the future in London

Selfridges looks to reinvent retail through its sustainability strategy 'Project Earth'

SUPERMARKET – an earth conscious shop of the future –  was unveiled by Selfridges at the start of April. Customers were able to explore a creative playground in The Corner Shop in Selfridges Oxford Street store where printing ...

eBay launches ‘Imperfects’ offering to drive more circularity this Earth Day

New destination gives almost perfect fashion items from over 100 brands a second chance

As shoppers look to reduce their fashion spend and environmental footprint, eBay UK has launched Imperfects - the fashion equivalent to supermarkets' wonky veg initiative, which launched in a bid to cut food waste.eBay’s Imperfects range ...

ISE 2022 Retail Showcase

Explore the latest high tech digital tools to engage shoppers and drive sales

Running alongside the Digital Signage Avenue in Hall 6, the ISE Retail Showcase, sponsored by Econocom (Hall 6, Booth 6A200) will take visitors on a journey through the ultimate frictionless retail experience. Focused on usability and real-world ...

The iXtenso editorial team was hungry ...

... and tested the Gorillas and Flink delivery services

Food delivery services in city centers are picking up speed. Drivers with oversized backpacks on their backs are increasingly common, sometimes even late at night. Popular services promise to deliver the groceries ordered via app to your doorstep ...

How lighting can be used profitably in the retail industry

From discount stores to brand outlets: Intelligent lighting concepts are profitable

Light has an enormous influence on people – on their health, performance and well-being. For retailers, light as a topic has so far often been more of a necessity which is viewed from a cost perspective rather than as a unique opportunity for ...

Aldi opens checkout-free concept store for public testing

Aldi, the UK’s fifth largest supermarket, has opened its first checkout-free store in London

The Aldi Shop&Go concept store in Greenwich opened last week for public testing, having been tested by Aldi colleagues in recent months.The new trial store, which is situated on Greenwich High Street, allows customers to complete their shop ...

Asda trials UK-first indoor map service for the blind and visually impaired

The British supermarket chain Asda is trialling new technology in its Stevenage store which will make it easier for blind and partially sighted customers to navigate their way around the store.To coincide with the UN International Day of Persons ...

Sainsbury’s introduces contactless, checkout-free shopping with SmartShop Pick & Go

New initiative available at Holborn Circus using Amazon’s Just Walk Out technology

Sainsbury’s is launching a new in-store digital innovation with a contactless, checkout-free way to shop. Building on the success of SmartShop, which grew 173% last year, SmartShop Pick & Go is using Amazon’s Just Walk Out ...

Israeli companies cooperate on smart shopping carts

Supermarket chain Machsanei Hashuk integrates solution by WalkOut for intelligent shopping carts

The Israeli company WalkOut, the developer of an autonomous end-to-end frictionless shopping solution, announces an extensive cooperation agreement with Machsanei Hashuk, one of the largest supermarket chains in Israel. As part of the ...

Shopping carts save shoppers money as pushing reduces spending

Handle positioning could increase sales

Ahead of the holiday season, new Bayes Business School research has found that repositioning the handles on trolleys could boost sales by 25 per cent for retailers.The study, led by Bayes Business School, explores how using the standard shopping ...

Solace announces cooperation with Edeka

German supermarket chain Edeka uses Solace technology to stream master data across stores and supply chain

Event-driven architecture will enable Edeka to distribute product information across their supply chain and 6,000+ stores in real-time.Solace, provider for powering real-time event-driven enterprises, announced today that the Edeka Group, one of ...

Independent grocers reach record sales and profits

Independents stepped up during pandemic, building on community ties and employee loyalty

The 2021 edition of the Independent Grocers Financial Survey, a joint study between the National Grocers Association (NGA) and FMS Solutions, finds record financial and operational performance benchmarks in a banner year for the $253 billion ...

The first cashier-free supermarket inaugurated in Dubai

Unmanned stores with remote-controlled counters

“The world of retail is evolving and digital transformation will be the engine of change. Customers are increasingly demanding and they are asking for a fast, pleasant and safe shopping experience. The innovation will support retailers in this ...

OKay opens new sustainable local supermarket in Waasmunster

Minimal environmental impact with specific architectural means

On Friday 13 August, OKay opened its 140th store in Waasmunster. The shop covers 645 m² and is built with sustainable techniques and material. Store manager Karien and her team of 10 are happy to invite the local residents to the opening of ...

On-demand meal pick up and delivery from popular restaurants

New delivery experience provided by Kroger and Kitchen United

The Kroger Co. (NYSE: KR), and Kitchen United announced a partnership to offer customers freshly prepared, on-demand restaurant food. "Our customers' appetite for fresh, on-demand meals continues to accelerate, and we remain focused on ...

No cash register - no waiting in line

First unattended scan & go store in Australia

Wolki Farm in Australia has opened its first unattended store with Scan & Go from FutureProof Retail (FPR).Customers download FPR's Express Checkout app and enter the store with a PIN. They then simply scan their items with the app, bag ...

In the age of online shopping, shoplifting has gone digital

Popularity of online shops on the rise, and with it the number of digital fraud cases

The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. ...

Trigo Partners with Google Cloud to Accelerate Autonomous Grocery Stores

Trigo, a global leader in frictionless checkout technology, today announced that it has signed a partnership agreement to join Google Cloud’s partner ecosystem.

Under the agreement, Trigo’s AI-powered solutions for autonomous shopping will be available on Google Cloud, and teams from both companies will partner to help retail businesses accelerate their digital transformations with AI-powered ...

Towards a cashless society due to the corona crisis?

The impact of the corona pandemic on payment attitudes – ECB survey

In order to measure the impact of the pandemic on cash trends, an ECB survey was rolled out in all euro area in July 2020. Therefore the IMPACT survey gives a view of possible changes in the payment attitude of consumers and their payment behavior ...

Digital workers in retail: More time for important things

Relieving employees with intelligent automation

Retail customers today demand superior quality and a world-class service experience in real time. Companies must strike a balance between the need for qualified personnel and high customer demands if they do not want to jeopardize the satisfaction ...

What the payment future is about

Interview with John Kolthof, Chief Commercial Officer, CCV GmbH

We asked our CCO John Kolthof about the future of the payment industry. What megatrends does John see and how do they influence CCV’s day-to-day business? Read more in our interview. ...

Rapid click & collect service in Australia

Coles to launch 90-minute Click&Collect Rapid offer on supermarket range

Coles is the first major retailer to launch 90-minute click & collect in Australia, making it even easier for busy Australians to shop with Coles Online. Now available at more than 400 Coles supermarkets nationally, Click&Collect Rapid ...

Danish supermarket chain implements ESL in all stores

The chain is investing in modernization and more digital initiatives

The privately owned, Danish supermarket chain Løvbjerg is doing well, and has experienced a great development in 2020 with a 18% growth. The chain is therefore also investing in modernization and more digital initiatives. Most recently, ...

Real-time transparency for supply chains thanks to big data

More efficiency and lower costs for retailers thanks to precise ETAs

More than ever before, retailers have to be ahead of their competition when it comes to filling orders and responding to customer requirements. The global hunger for consumption reached a new high in 2019, with retail sales of USD 25 trillion. And ...

Vending machines: Customers alone in the store

Combi City-Markt makes round-the-clock shopping possible – without staff

Shopping after closing time? That’s possible at the Combi City store Bünting in Oldenburg. At the 24/7 vending machine, late at night shoppers have the opportunity to stock up on everything they need from the supermarket's ...

Autonomous delivery vehicles

Industry report 2020 on indoor and outdoor delivery robots

Reportlinker.com announces the release of the report "Autonomous Delivery Vehicle Industry Report, 2020".Indoor autonomous delivery marketUp to date, indoor autonomous delivery robots have been available in restaurants, hotels, office ...

Robotic canteen set to change the global food and hospitality industry

Karakuri showcasing its pre-production machine

Karakuri, a food robotics company, lifts the lid to unveil the world’s first automated canteen to make meals, the DK-One. Karakuri’s robotic system will revolutionise how and what we eat in restaurants, canteens, buffets, hotels and ...

Leading Danish co-op upgrades with electronic shelf labels

Large association strengthens its business

Transformation and growth have always been a driving force for Brian Johansen, who has been with Coop since he started as a service assistant in Brugsen, already as a 12-year-old. Since then, he has worked his way up. Today, he still appreciates ...

APG Cash Management Solutions partners with Cashspeed

Helping retailers reduce the cost of managing cash at the point of sale

APG Cash Management (APG), a fast-growing global manufacturer of cash management solutions, announced today its partnership with French software firm, Cashspeed, which focuses on cash management and payments systems software. Now certified as a ...

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

How to help urban street commerce thrive

The science of stores, streets, and public space

It turns out the amount of urban street commerce is strikingly related to population size. The biggest metro areas in the U.S. have one retail, food, or service establishment for roughly every 120 people, while the smallest metro areas have roughly ...

Disposition and shelf maintenance in times of Corona

Tools for shelf management

The CPG industry is currently experiencing turbulent times just as much as retail. Challenges such as the ban on field sales force visits or the sudden increase in demand for some articles, which leads to gaps in the shelf and loss of sales, are ...

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Delivery services: consumer and climate benefits

Sustainable logistics solutions for last mile delivery

Convenient, fast, and affordable. By now, "sustainable" has also been added to the list of what makes for the perfect online ordering process. That’s why retailers and delivery services must rethink their ...

Reflexis successfully expands into Baltic region by signing Maxima Latvia

Region’s leading retail chain chooses workforce management solution

Reflexis Systems, the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that Maxima, one of the largest Latvian retail chains, has ...

Digital access controls support distancing requirements in the era of Corona

Essential staff are relieved and the risk of infection is reduced

Since the beginning of the pandemic, larger supermarkets and discounters have been imposing entrance restrictions to ensure that only a certain number of people are allowed within their Stores. Usually the access management is carried out by ...

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

In-store farming: growing parsley inside the supermarket

Purchasing locally grown products

One aspect of globalization means that it’s possible for consumers to buy products from anywhere on Earth. That’s also why a head of lettuce may have traveled more miles from the place it was grown to the supermarket than some salad ...

Bright future for Copenhagen-based Irma Store

Automatic price updates with ESL

Irma Smedetoften is located in the heart of Copenhagen's Northwest Quarter. The area around the Irma store is part of an urban development project where, among other things, the local trade district will be strengthened. Irma has also recently ...

Cashier as british Vogue cover star

Keyworkers chosen for front cover providing a special moment of thanks during pandemic

British Vogue is breaking with their usual cover stars - a space normally reserved for ‘A’ list celebrities and supermodels, and instead have devoted their iconic cover for the July 2020 issue to honouring key workers who have been ...

Now is the time to invest in retail

POS TUNING solutions for the retail industry

The retail sector is particularly affected by the current crisis. The high sales and large customer rushes are countered by staff shortages, sick leave and delivery bottlenecks. In addition to the increased effort required to replenish shelves, it ...

NGA and the United Fresh Produce Association

Partner on produce procurement efforts

The National Grocers Association (NGA), the trade association representing the independent supermarket and the United Fresh Produce Association have partnered to connect produce distributors to retailers.“The entire food industry has come ...

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Want to stop consumer hoarding in times of crisis?

New research may provide the answer

Consumer stockpiling and hoarding took center stage in recent months as the COVID-19 virus has spread around the world, and with it, panic buying on the part of millions. News broadcasts and social media feeds have been filled with examples of the ...

Food waste in the supply chain: what to do?

How can real-time visibility in the supply chain contribute to less food waste?

In today’s market, consumer demands have not only driven supply chain efficiencies for greater speed and convenience but are increasingly now forcing retailers to address expectations of improved sustainability. ...

Shop NEXT 2020

Next shopping experience

Due to the retail industry in Southeast Asia is developing rapidly and the retail industry value has exceeded 100 billion dollars. Over 250 exhibitors and 10,000 visitors from 30 countries or regions are expected to participate in Shop Next ...

Corona crisis: Contactless payment more popular than ever

Practical, fast, and, above all, hygienic

"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...

Invisible light sources and dynamic lighting solutions in retail stores

"All the trends in the lighting industry focus on improving the shopping experience."

LED lights for retail stores have witnessed significant growth over the past few years. You would be hard-pressed to find any newly constructed store without these small, efficient lighting sources. Meanwhile, many existing stores and supermarkets ...

Let-Køb introduces new technology to save time

First store in the Let-Køb chain invests in electronic shelf labels

As the first store in the Let-Køb chain, ‘The Old Grocery Store’ at Rømø has chosen to invest in electronic shelf labels to ensure correct labeling of goods and to make sure that the signage always is up-to-date. A ...

Digital tool helps MENY in the fight against food waste

Printing discount labels directly from the app

After a convincing test, Dagrofa rolls out the food waste app ‘Whywaste’ in all the Danish MENY stores. At MENY in Solrød, the store has already managed to achieve a significant reduction in food waste. In addition to the app, the ...

Book swap as you food shop

Waitrose launches novel way for shoppers to share their favourite books

Whether it’s romance, adventure or a gripping mystery, book lovers can now share their favourite reads with others in selected Waitrose cafés as part of the supermarket’s new book swap initiative. A successful trial in five ...

Retail automation market soaring to reach $23.58 billion by 2026

Drivers: need for enhanced business procedures and inventory management

A recent research report added by Big Market Research states that the global retail automation market is expected to reach 23.58 billion dollars by 2026 and grow at a substantial growth rate of 9.6 percent from 2019 to 2026.The report explains the ...

Solid Lines 2020, a product range …

… designed with the idea of generating unforgettable shopping experiences

New architectural and design concepts are appearing in the conceptualization of current supermarkets, especially aimed at improving the customers' shopping experience by incorporating solutions that generate value, allowing to optimize energy ...

Compact for security

A new security antenna system specifically designed for convenience stores

Retail security systems to prevent theft are a big concern for retailers. Large supermarkets and clothing stores install EAS antennas at the entrance and/or exit areas. Installing this type of feature proves more challenging for stores with a ...

Blind Date is so yesterday! Know your customers!

Customer loyalty: Personalizing your customer communications – across all channels

Is brand loyalty dead? These days, consumers no longer buy the same brand of goods for life. They want personalized offers for products that meet their specific needs. That’s why it is more important than ever for retailers to retain and ...

Smell – association - sale?

How scents affect your customers

It’s highly likely that you have entered a store and immediately noticed a distinctive scent. The deliberate use of scents is no longer a rare occurrence. For quite some time now, companies like Abercrombie & Fitch, Motel One or Singapore ...

Unit development with R290

Frost-trol develops a pilot water condensation project using R290 as a refrigerant

Since 2005, Frost-trol R&D efforts have focused on developing efficient cabinets and finding solutions with natural fluids: R744, R290 or R1270. Propane (R290) has always been at the center of attention of our research line, because it is ...

DJ, play me a song while I shop!

Can music increase sales volume? Retail store music playlists generated in real-time make it possible

How do you select the right music and ad spots for your retail store to play at just the right time? Do you have an employee who visits every store armed with a USB stick and downloads ready-made playlists to the respective equipment?Are there ...

Irma: flagship store in Copenhagen

Denmark's oldest grocery chain opens a new store

At the same time Irma, a Danish grocery chain, could celebrate its 133rd birthday, the chain also opened a new flagship store at Østerport station in Copenhagen. Besides showing renewal and being able to ensure the customers updated prices ...

High demand for electronic shelf labels

Report foresees a 4.5-fold increase through 2026

Increasing proliferation of Internet of Things (IoT) coupled with growing digitization in the retail sector continue to influence the growth of the electronic shelf label market. Persistent growth in the retail sector has resulted in a meteoric ...

Human rights in the food supply chains

Oxfam’s "Behind the Barcodes" campaign examine the policies and practices that affect workers and farmers

Food workers on farms and plantations that supply tea, fruit and vegetables to supermarkets continue to face human rights abuses, says Oxfam.The latest research from Oxfam’s Behind the Barcodes Campaign shows how top supermarkets’ ...

Distract or divert!

How to engage customers at the checkout

Retailers and retail designers spend a considerable amount of time discussing and juggling a crucial aspect of the customer experience at the point of purchase: the checkout.To be fair, it’s not easy to turn the moment when customers have to ...

The 411 on point of sale systems

Beauty and intelligence combined: What the system looks like and what it can do

Checkout system, material, paint finish – apart from technology and design, today’s point of sale system must fulfill many different roles. Yet its most important function is and will always be the successful completion of the customer ...

Of tables, counters and meeting places

What must actually be taken into account in point of sale fitting?

Whether it's a supermarket, a fashion boutique or a DIY store – a variety of POS architectures and designs are required depending on the retail format. Lisa Beck of atelier 522 provides a few tips.Mrs Beck, not all materials are ...

App creates personalised shopping experience

The Swiss trading company Valora is opening its first cashless convenience store

The goods are chosen, scanned and paid for using the avec smartphone app. Mobile computer vision specialists Scandit’s scan engine is a key component of the customer-facing app. The future of shopping - whether online or offline - is ...

Pay cash? Via code!

Shop online, pay the bill offline

Barzahlen.de relies on good old cash. The concept of the Berlin start-up: shop online, pay in cash at the store. Swimming against the trend of fast online shopping and mobile payment is paying off, says Weina Wang, Head of Retail. In an interview, ...

Over fifty retailers demand chancellor fix business taxation

High Street chains and shops sign a letter over business rates

Over fifty major retailers have come together to demand the Government takes action to fix the broken business rates system. In a letter to the new Chancellor, Sajid Javid, retailers called on the Government to put business rates at heart of the ...

Mobile payments at the supermarket checkout

An early adopter’s experience of mobile payments

Or: "What’s that you’re doing with your watch?“I still remember the first time I used mobile payment technology and paid for items with my smartphone at a supermarket checkout: It was October 17, 2018, exactly seven days after ...

SPAR continues European expansion with entry into Kosovo

6 store openings in 2019 and 7 more planned for 2020

The voluntary food retail organization SPAR International announces the brand’s entry into the Kosovan retail market, the 27th European market, in line with their expansion strategy.SPAR Kosovo is a new entity set up by a consortium of ...

Retail service robots – helper or footfall generator?

Using drag and drop to train the new coworker

Many of us know their faces, even if we have never met them in person. One of these faces belongs to Pepper, the humanoid robot. It has fast become a media star. ...

Well cooled shopping entertainment, please!

What about modern refrigeration technology?

Pierluigi Schiesaro and Gian Paolo Di Marco from Arneg, a company focusing on food service equipments, talk about refrigeration systems as "shopping entertainment".They also tell us what sustainable refrigeration could look like and why ...

45th anniversary of the barcode in retail

GS1 US celebrates the barcode’s relevance as the backbone of commerce

GS1 US®, the information standards organization best known as the administrator of UPC barcodes, this week celebrates 45 years since the debut and first scan of the iconic barcode. On June 26, 1974, a pack of Wrigley's chewing gum carrying a ...

Attracting customers to your retail store: location-based marketing

Right people, right place, right time: getting your customers' attention

“Check out this suede jacket that matches your pants and shoes." Once a customer is near the entrance of a fashion boutique, marketers deliver personalized promotions via hologram. After the customer has entered the store, the ...

Quality and great experiences at irma in Illum

A store with all the best

The customers wanted Irma back and they got that. After two years of absence, Irma has once again opened a store in the basement of ILLUM department store in the late summer of 2018. The new Irma store offers high quality and extra good experiences ...

Footwear market expected to grow rapidly

Application insights, latest trends, developments, and forecasts to 2021

Global Footwear Market is expected to grow at a significant CAGR in the upcoming years as the scope and its applications are rising enormously across the globe. Footwear is a garment worn on the feet to protect and comfort against adversities of the ...

CIE 2019: China's premier B2B trade show

5th International Internet and E-commerce Expo in Shenzhen

CIE 2019, the 5th China (Shenzhen) International Internet and E-commerce Expo, is the premier B2B trade show in China that focuses specifically on internet technologies and e-commerce as well as the related industries. More than 400 exhibitors ...

Presentation of goods for convenience at gas stations

POS TUNING and ARAL report on a successful multi-partner project

At this year's Annual Conference on Trade and Change in Gas Stations and Convenience Shops, Kristin Kolbe-Schade from POS TUNING and Carsten Biermann from Aral reported on a successful tobacco project which they implemented together with other ...

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

A new approach to cash handling

Cash as a service

Thanks to the rapid expansion of e-commerce and Amazon, there is no doubt that a range of new card payment options are on the rise. At the same time, retailers are still handling enormous amount of cash daily because cash remains by far the most ...

The new world of retail(ing)

Effects of price discrimination and dynamic pricing

Dynamic pricing is a pricing strategy that plays an important role in retail. Instead of setting prices over a specific period of time – as is common practice in traditional price management -, dynamic pricing means prices can change on a ...

The food mecca of the future has arrived in Copenhagen

Electronic shelf labels help to raise the bar

Quality is the characteristic for the new district in Nordhavn, where MENY has opened a new flagship store. The location of the new modern food store has a very special history, as it is opened in a protected building known as the Riffel Syndicate ...

Allgeier’s Retail Solution of the Future

The IoT BoxX - a pop-up store fully integrated into SAP

Like hardly any other industry, the retail sector is being exposed to the challenges of technological change. On the one hand, important market shares were lost to online trading, and on the other hand, the online stores are now blazing their trail ...

Trend 2019: The digitization of the stationary retail trade

From retail to omnichannel business model

For stationary retailers, it is no longer enough to think individually about e-commerce or other digital strategies. Instead, the focus is on networking online, mobile and offline channels and implementing a multichannel strategy, the so-called ...

Underperforming stores will be closed or sold

iFresh, Inc. announces new retail strategic initiative for supermarkets

iFresh, a leading Asian American grocery supermarket chain and online grocer, today announced its strategic initiative to improve its retail supermarket experience.  The new strategic plan announced today follows constructive dialogue and an ...

Preventing food waste: It’s ecological, social and saves resources

SirPlus fights retail food waste

Measuring more than 530 square meters, SirPlus stores are a force to be reckoned with. At this point, the food saviors from Berlin have become widely known thanks to radio, television and their strong online presence of course. Their mission? ...

Forecast 2020: Asia’s leading large format retailers

IGD expects sales growth of 3.3 percent a year

Asia’s large format retailers are set to grow 3.3 percent a year to 2022, with Vietnam, India and Philippines forecast to see double-digit growth from large format players over five years, according to global research organisation ...

No-checkout store of the future: Successful retail projects

Fine-tuning of the major rollouts has also started in Germany

Robots as sales consultants, REWE’s self-checkout at the neighborhood store or digital price tags. Slowly but surely, customers get used to and increasingly accept these innovative supermarket concepts. But are customers ready to take the next ...

Private brands make a big comeback

Launch of the examining consumer and business insights in private brands

Private brand performance within the grocery channel dramatically increased in the past year, posting annual sales of $138 billion across multi-outlet plus convenience store retail channels in the United States in 2017, according to new insights ...

Europe: Nine out of ten largest grocery chains go for an APG cash drawer

Long relationship with APG’s bespoke products

Many perceive a cash drawer as simply a metal box used for storing cash. While this discernment may be true to millions of shoppers it could not be any further from the truth for the shop owners. The European Central Bank’s November ...

Visa outage highlights the need for cash

When electronic payment infrastructures fail

A five-hour outage on June 1st that left Visa cardholders across Europe unable to complete transactions caused widespread disruption and frustration, and raised serious questions about a future cashless society. Consumers saw cards being declined ...

More than just a love of food

New EDEKA Zurheide invites you to stay

Düsseldorf features a new gem since earlier this year. EDEKA Zurheide Feine Kost has opened its largest supermarket to date in Berliner Allee. After three years of construction, it has opened its doors for business. The impressive building, ...

Retail food and beverage

Understanding the natural, organic and clean label consumer

The belief that natural, organic, and humane agricultural practices produce foods that are healthier, tastier, or more nutritious is widespread among the general adult population. These convictions, especially among consumers who seek out clean ...

The pharmacy of the future

State-of-the-art cash management leads to an increase in efficiency and security

The Kornhaus pharmacy in Leutkirch is the first pharmacy in Germany to use GLORY’S cash management system in conjunction with the Aposoft merchandise management system. The CI-10 payment solution from the cash management specialist’s ...

Greenland’s tech-savvy retailer

Electronic shelf labels leads to satisfied customers

During 2018, Pisiffik – a Greenlandic retail chain, invests in customer and employee satisfaction, when the traditional paper signs will be replaced by electronic shelf labels in 21 stores. The investment will provide both more satisfied ...

Converting visitors into ‘buying-customers’

Electronic shelf labels at Eventyrsport

The time, that was previously spent on changing prices and marking up clothes and shoes at the adventure and sports chain Eventyrsport, is now spend on customer service and advice. The first goal is to convert 1.5 visitors into ...

Asia convenience channel set to grow 6.6 percent a year to 2022

Results from a survey of the top ten Asian convenience retailers

Asia’s leading convenience retailers are predicted to grow 6.6 percent a year to 2022 by US$5.1trillion, according to the latest forecast from international research organisation IGD. Based on a survey of the top 10 Asian convenience ...

Artificial Intelligence: a real opportunity for brick-and-mortar retailers

Combining personalized service with AI to optimally reach the customer

Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...

Wirecard partners with SES-imagotag to revolutionize the in-store customer experience by enabling mobile payments at the shelf

Retailers will be able to boost their sales by speeding up payment processes

Wirecard, the leading specialist in digital financial technology, cooperates with SES-imagotag, global leader in ESL omnichannel solutions for physical retail, to launch an innovative in-store mobile shopping solution, which will bring the customer ...

Commercial Audio Solutions

Expertise in PA technology

At the beginning of February, MONACOR has published the new product catalogue 'PA Technology 2018' and at the same time released a brochure called 'Commercial Audio Solutions 2018' which comprises 68 pages. In 22 application ...

Carrefour’s Market Peñalver store wins Best food and Supermarket Design prize

The retail design prize has been awarded in London by the UK publication Retail Week Interiors

Carrefour entered the Best food and Supermarket Design category beside other competitors from Iceland, Egypt, France, Swiss and the UK. This prize has been won in previous years by: 2016 Waitrose (London), 2015 Morrisons (United Kingdom), 2014 ...

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Electronic signage in the supermarket and at the office

Dagrofa in Denmark expanded concept to include room signage at the office in Ringsted

As a result of the electronic shelf labels that have been implemented in the majority of Dagrofa's supermarkets in Denmark, the concept has now expanded to include room signage at the office in Ringsted. The concept ...

Sainsbury’s launches its first in-store Zizzi pizza counter

Hot pizzas to go

The move is part of Sainsbury’s commitment to offer customers a distinct and differentiated choice of quality food for every occasion and follows the successful introduction of Sushi Gourmet counters, Patisserie Valerie products and a Crussh ...

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Retailers are constantly looking for solutions that make payments easier and more automated. After all, an easy payment process also makes it easier to spend money, at least when it comes to small amounts and quantities. According to a study by ...

Refrigerants in supermarkets: Possible savings up to 51 thousand euros

Interview about the development of refrigerants in retail

Sustainable refrigeration concepts are more important than ever and especially since measures to reduce extremely harmful coolants that accelerate the greenhouse effect have been initiated at the EU level. This means that food retailers, in ...

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Work efficiency: “Ergonomics is at work if employees are happy.“

The economic and health benefits of ergonomics in the retail sector

When they hear the word “ergonomics”, most people probably associate a height adjustable office chair with a backrest. In this interview, Dr. Stephan Sandrock from the Institute for Applied Occupational Ergonomics, ifaa, details the ...

Carrefour launches My Carrefour data intelligence platform in Brazil

The new program translates the company’s omni-channel strategy in the country

Carrefour launches in Brazil the My Carrefour omni-channel data intelligence platform  which concentrates the company’s retail services in a single democratic, free and national benefits program, composed of offers, coupons and other ...

Retail self-checkout systems hold untapped potential

Fundamental willingness to use self-checkout systems is distinctly greater than the actual percentage of users

Germans mostly know self-checkout systems (SCO) from their visits to IKEA. Yet by now, supermarkets and some drug store chains have also started to let customers scan their own products. Even so, both customers and retailers continue to be ...

"Mobile payment can fail due to lack of knowledge and enthusiasm of checkout personnel"

Interview with Professor Ludwig Hierl of the DHBW Heilbronn

Out in the field, new technologies hinge on whether the people who use them also accept and adopt them. In this conversation with iXtenso, Professor Ludwig Hierl points out that things are still amiss when it comes to mobile and contactless payment ...

Checkout maze: When cashiers vanish behind the terminal

Creating a positive effect at the POS area with a clear design

These days, point-of-sale terminals have to fulfill more and more functions – especially in the food retail industry. Retailers can also connect various peripherals that assume additional tasks. Yet this multitude of functions also entails ...

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

The new generation of hanging ceiling signs

K-D Hermann GmbH has developed pick&change, an innovative ceiling system under its promoflex brand

Pick&change makes it far easier, quicker and safer to hang displays above your goods. ...

The optimal placement of displays depends on a variety of factors

iXtenso stands shoulder to shoulder with Felix Horstmann

Felix Horstmann, scientific assistant for the Chair of Marketing and Retail Management at the Philipps University of Marburg, focuses on the impact and effects of POS displays. In the interview, he explains how they should be positioned in the store. ...

Displays for the POS: from cardboard display to digital signage element

How displays are turning into key touchpoints along the customer journey

The actual decision to purchase a product or brand is often made at the POS. It takes the right means of communication to persuade consumers at this juncture. Most notably, this includes eye-catching brand communication. That’s why the retail ...

Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa

Online-only grocery retailer introduces app for voice-controlled shopping

Grocery shopping just got even easier thanks to Ocado. The online-only grocery retailer today announces it will be the first supermarket in the UK to launch an app for the voice-controlled Amazon Alexa. The Ocado app for Amazon Alexa, the voice ...

How bakeries blend tradition with future

Bakeries are keeping up with modern retail using omnichannel presence, contactless payment solutions, and digital signage

The bakery trade has a long history. The baker profession dates back more than 1000 years. Yet despite its proud past, bakeries have a difficult time these days because they have to increasingly compete against rival types of businesses. Many gas ...

Visa supports the new global QR Code Payment Specifications

Simplifies onboarding for small and medium-sized merchants who want to deploy QR code digital payments

Visa announced its support of the new global QR Code Payment Specifications from EMVCo, the global technical body that manages the EMV Specifications. The specifications cover consumer-presented and merchant-presented QR code use cases for digital ...

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps

Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...

Differentiation leads the pack for Hot 100 Fastest-Growing Retailers

Whether they sell through traditional stores, online or both, companies that provide unique offerings and experiences for consumers dominate the list of Hot 100 Retailers.

“The retail industry is getting better at addressing shifts in shopping behaviors and thinking differently,” Stores Media Editor Susan Reda said. “What matters most to consumers is a retailer differentiating itself in the ...

More relevance for retail customers thanks to location-based marketing

Only those apps that offer personalized added benefits are the key to lasting success

Until recently the “mobile“ subject matter only had one specific focus, namely “apps”.  Having said that, the current Adobe Digital Insights Report shows that worldwide app usage remains stagnant. In the U.S., usage has ...

Supermarket in Denmark is first mover in the retail industry

Kvickly Ry is first mover in the retail industry with electronic shelf labels, the e-supermarket OSUMA and much more

A big curiosity and desire to explore new and different ways to run supermarkets is, among other things, something that makes Kvickly Ry a first mover in the retail industry. In 2006, Kvickly Ry was the first supermarket in Denmark to implement ...

In-store tracking: customer buying behavior analysis ever more precise

… but keep it anonymous and compliant with data protection legislation

At what times do guests visit the store and how do they behave? And how does this impact sales? Retailers have to address these issues to optimize the brick-and-mortar shopping experience. To do this, retailers have access to a wide range of ...

See it, feel it, get it: German consumers have no patience whilst shopping

Mood Media Launches New Global Study “The State of Brick & Mortar: 2017” 11,000+ consumers surveyed

German consumers would prefer to have whatever item it is they are buying in their hands immediately. Nearly three-quarters of all those surveyed (72 percent) prefer to shop in physical stores as opposed to online shopping because this way they can ...

An end to adhesive tape residue on the supermarket shelf

Removable tape from tesa for price label strips

tesa has developed an innovative foam adhesive tape, tesa® 65610 Removable, especially for price label strips. It finally makes the time-consuming, costly removal of adhesive tape residues on retail shelves a thing of the past. There are ...

The right touch when it comes to price changes

Who is afraid of ESL?

There are many benefits of digital price tags for retailers, especially given the ever more sophisticated solutions. Yet consumer advocates are still skeptical – for fear of price fluctuations. But is this concern justified? Until two years ...

No more needless packaging waste in food retailing

Of washable bags, natural branding and boxes made out of grass

As the first supermarket of its kind, Rewe abolished plastic bags. Numerous other supermarkets followed suit. Now the supermarket chains offer bags made out of paper and cotton as well as reusable shopping bags. The Federal Minister for the ...

Global market study on gift cards

According to Persistence Market Research's analysis, the gift card market in the APAC region is expected to witness a higher growth rate over the projected period.

With the markets in North America and Europe together accounting for more than 65 percent of the global gift card market revenue share in 2015, an exact estimation of where these markets are headed in terms of performance is the ...

Quinoa salad and fresh-baked bread from the gas station

Lekkerland tests a store concept that emphasizes freshness and an integrated design

Once upon a time, gas stations were just gas stations. A little later, they were the last resort to buy beer and cigarettes when all the other stores were closed. Nowadays, gas stations stand out with baked goods, fresh salads, and smoothies and ...

Supermarket home delivery efficiency increased by 10 per cent

Retail customers readily taking advantage of the option to have their everyday grocery needs delivered to their home within a defined time slot.

For the chain stores, online retail activities involve a vast effort in terms of logistics, with much to lose, but also much to gain.  A team of mathematicians at the Alpen-Adria-Universität, assembled by optimisation expert Philipp ...

Best UK retailer of the public at GlobalData’s 2017 customer satisfaction awards

The electricals retailer beat John Lewis and Asos, who came second & third respectively

Ao.com, John Lewis and Marks & Spencer dominated proceedings at GlobalData’s 2017 Customer Satisfaction Awards, held on 27 April at The Royal Horseguards Hotel, London. Sponsors included global textile group Indo Count Industries; Lithium, ...

Retail replenishment and price optimization: Machine Learning solutions for retail

… and what the retail industry has learned from particle physics

In the old days, it entailed gut-level decisions. Meanwhile, artificial intelligence and algorithms assist with replenishment and price optimization today. Dunja Riehemann, Director of Marketing at Blue Yonder, which collaborates with retailers such ...

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Spotlight on innovation: technological eye candy in the halls

Highlights shown in our photo gallery

EuroShop 2017 presented a vast variety of technological innovations. Exhibitors introduced POS solutions, which will impact design, day-to-day operations and even customer service. We are presenting some of these highlights in our photo ...

From counting cash to counting on operational excellence

The Costcutter store in Porthleven, UK, is a busy place, especially in the summer months when tourists flock to the seaside town

The staff were spending more than two hours daily counting money, calculating cash floats and topping up tills, which hurt productivity. With multiple cashiers using the same tills, it was difficult to hold anyone accountable for ...

Retailers and manufacturers take responsibility

Retail sector in a great mood to invest

The term “sustainability” increasingly becomes a buzzword. Especially in the retail sector, it is difficult to reach a consensus on what sustainability truly means. Is it referring to the sustainable production of materials, recycling ...

Philips Lighting cracks code how colored lighting boosts supermarket sales

Pilot in Globus supermarket in Germany used colored LED lighting to increase sales by 6 percent and traffic at the store’s promotional area by 15 percent

Philips Lighting and Globus, a major grocery retailer in Germany, have measured the positive effects of lighting in a joint research project. In collaboration with German Research Center for Artificial Intellifence DFKI1 and EIT Digital2, a series ...

Philips Lighting installs first supermarket with indoor positioning in Germany

Edeka Paschmann supermarket in Düsseldorf first to pioneer Philips’ indoor positioning in Germany

Philips Lighting announced that the Edeka Paschmann supermarket in Düsseldorf is the first in Germany to benefit from Philips’ indoor positioning system. In collaboration with its Location Lab partner Favendo, Philips Lighting delivered a ...

The supermarket of the future - SES-imagotag Deutschland GmbH

Searching a product in the supermarket will soon be a thing of the past for both customers and employees

This is made possible by the "connected store". Guillaume Portier from SES-imagotag Deutschland GmbH explains how it works. ...

A look ahead: Virtual Reality at EuroShop 2017

What’s the actual purpose of virtual retail applications?

Is it all about the fun factor or maybe more about the chance to obtain more comprehensive information? At any rate, the interactive character of these solutions provides many opportunities for the retail sector – both online and offline. ...

Protect the most theft-prone goods

Education and awareness of staff are significant for the success but is not enough

Protecting your store against theft is difficult. Education and awareness of staff are significant for the success but is not enough. Investments in anti-theft devices are also necessary. If you want to get fast results and get your investment back ...

Digital mirror provides shoppers with extra product information

Award-winning technology makes it into the new flagship store of Coop Italia

The Supermarket of the Future is a large grocery store featuring pioneering digital solutions developed by Carlo Ratti Associati and built by Coop Italia, Italy’s largest supermarket chain. The Supermarket of the Future represents a further ...

A different type of market: The Market Hall in Rotterdam

Rotterdam’s "Markthal" is very impressive. During the press event for EuroShop 2017, we visited the building

There was one predetermined goal during the planning phase of the hall: the building should pay for itself. That’s why it became a mixture of residential spaces accommodating 228 apartments in a horseshoe-shaped arch, which forms the exterior ...

Experience freshness at EMTÉ

Smeva creates new look for fresh food sensation

The fully renovated and revamped EMTÉ opened its doors in Dieren on 11 November. The store radiates a fresh and modern atmosphere in which experience and inspiration involving good food comes first. If you add the enthusiasm of the capable ...

Vibrant light stagings fascinate shoppers

Physical retail increasingly uses LED store lighting to stand out from competition

At EuroShop 2017 the lighting sector with some 200 international exhibitors will again be a major attraction for store owners, architects, lighting designers and shop fitters. LED lighting has long since heralded in that often talked-about shop ...

Retail industry: act sustainably and talk about it!

“Sustainability and profitability are not mutually exclusive, they complement each other.“

Major retail chains like Coop and Marks & Spencer are role models in many ways when it comes to sustainable retail. They heap awards and accolades for their responsible projects and approaches. Other retailers should also acknowledge this ...

How Digital Signage promotes visual marketing

Until recently, retailers addressed customers at the shop window or point of sale primarily with posters, displays or other eye-catchers

Yet media overload makes it increasingly difficult for these traditional, static advertising formats to assert themselves. New interesting presentation platforms that inform and entertain consumers increasingly prevail. They are summarized under ...

Mixed results on core experience factors among supermarket shoppers

Opportunities exist despite high overall satisfaction and strong likelihood to recommend scores

The Retail Feedback Group (RFG), a leader in providing actionable stakeholder feedback, today released the 2016 U.S. Supermarket Experience Study. The research, now in its ninth year, found that supermarkets, on a five-point scale where five is ...

E-commerce: clothing and footwear retailing in Brazil

Market summary and forecasts: Comprehensive overview of the market, consumer, and competitive context, with retail sales value and forecasts to 2020

  Market Research Hub (MRH) has recently announced the addition of a new research report about the clothing and footwear retailing in Brazil to its repository. The research report, titled “Clothing & Footwear Retailing in Brazil ...

Cooling with liquid ice

Sustainable slurry ice refrigeration systems in food retail

The use of ice in food retail already enjoys a long tradition. Today, the cooled mass, and more accurately slurry ice, experiences somewhat of a renaissance in cooling technology. The reason for this is also the F-gas Regulation that went into ...

Food safety concerns due to popular supermarket restaurant-style foods

With the rise of the grocerant - supermarkets that offer prepared, restaurant-style foods - comes consumer concerns regarding food safety

With the rise of the grocerant - supermarkets that offer prepared, restaurant-style foods - comes consumer concerns regarding food safety.  Although the majority of U.S. consumers feel that foods in supermarkets are safe, the percentage who ...

Sound systems perfectly stage products and brands

Whispering Window and Sound Shower draw customers to the store and entice them into buying

Sales aids that stimulate the senses of customers are becoming more and more important. Visual marketing alone is no longer enough. Nothing should be left to chance, even when it comes to music. After all, a professional music concept doesn’t ...

Digital processes reduce the cost of cash

Cash remains the favorite payment method of Germans for now, but it comes at a price

Cash, yes or no? Opinions differ on this. While some would like to replace it with alternative payment methods like credit cards or the smartphone right now, cash remains the preferred payment method for others. Even though paying without coins or ...

Label management software: Trace One announces new leadership

Trace One announced the appointment of Christophe Vanackère as CEO and Michael Cohen as Chief Technology Officer

Trace One, the global leader in private label management software, today announced the appointment of Christophe Vanackère as CEO and Michael Cohen as Chief Technology Officer (CTO). The new leadership follows the acquisition of Trace One ...

Well-executed supermarket websites attract more customers and dollars

In a perfect grocery-shopping world an online presence that perfectly mirrored its bricks-and-mortar store, with the same selection of products and a minimal online-offline price difference

In a perfect grocery-shopping world, the supermarket where you usually shop would have an online presence that perfectly mirrored its bricks-and-mortar store, with the same selection of products and a minimal online-offline price difference. ...

The little something extra for shopping carts

The shopping cart of tomorrow is a flexible system

You are wrong if you think shopping carts are just a means to an end. For retailers, it is more than just a mere service; it is also a calling card and advertisement while it promotes sales and customer loyalty all in one. To customers, shopping ...

Boosting cashier etiquette with cash management technology

Cash management solutions allow POS dealers to add value for customers

Technology gets a bad rap for changing human interaction in unwelcome ways – teenagers using their cellphones at dinner, lack of decorum in social media, and dangerous use of texting while driving, to name a few. So it’s nice when you ...

Award-winning design: Bizerba MC 500 wins Red Dot Award

Bizerba’s MC 500 self-service scale has been awarded ‘Red Dot Design Award’ for its fresh design concept

Bizerba’s MC 500 self-service scale has been awarded the ‘Red Dot Design Award’. The jury honored the device with an ‘Honourable Mention 2016’ for its fresh design concept. According to the jurors, the closed shape of ...

The right shopping cart for every customer

Today’s shopping carts are adaptable like a chameleon

Bulky and unwieldy carts are a thing of the past. Although shopping carts are still metal wire baskets on wheels, the number of different types of carts has increased. Shopping carts need to adapt, both to customer needs and the corporate identity ...

adidas in London: A flagship store in the digital age

The shoe is the star. The hip sneakers in London’s adidas store are downright being celebrated

Selected items are showcased in an abundance of space. The branding of the label is reflected in every corner. A flagship store like no other. The digital applications show what the future may bring. Back when Umdasch Shopfitting introduced a ...

Millennials are driving the rise of the grocerant

Supermarkets are raising the bar on their foodservice offerings and by doing so are attracting the attention of the coveted Millennials

Restaurant-quality and fresh food, chef-driven menus, in-store experiences have given rise to the Grocerant and inspiration to Millennials to visit and spend, finds a recently released NPD report, A Generational Study: The Evolution of ...

"Clothing and Footwear Retailing in Canada - Market Summary and Forecasts"

Comprehensive overview of the market, consumer, and competitive context, with retail sales value and forecasts to 2020

Canada's retail market for clothing is estimated to grow at a CAGR of 3.3 percent over the next five years, to reach CAD27 billion by the end of 2020. The share of the clothing sector in overall retail sales is set to reach ...

Supermarket lighting: good times for shopfitters

The rise of LEDs creates optimal conditions for the POS

Lighting design has become a much-appreciated design element in shopfitting to increase sales at the point-of-sale. Especially in supermarkets, a harmonious lighting concept can attractively stage all product sectors. LED lighting solutions make ...

Hackers in search of data treasures

IT security needs to become a top priority for the retail industry

Holding up a supermarket or a gas station can pay off for criminals. Retailers are a worthwhile target, especially at night when the day’s takings are still at the store. But the potential yield for cyber criminals is far greater. While ...

NRF names grocery executive to head Loss Prevention Council

The National Retail Federation announced that Southeastern Grocers Vice President of Asset Protection Dan Faketty has been named chairman of the NRF Loss Prevention Council. Faketty, who will serve a two-year term, succeeds Rosamaria Sostilio, ...

Grocery chain rolls out next-generation POS and services

Tops Friendly Markets serves over 170 stores using Toshiba innovation and Tolt services

Tops Friendly Markets, an independent grocery retailer with over 170 full-service supermarkets, has successfully deployed Toshiba Global Commerce Solutions' next-generation POS system with Toshiba’s SurePOSTM ACE POS ...

Does the surge in UK contactless payments hint at cash’s demise?

One in five retail purchases under £30 in the United Kingdom these days are completed with contactless payments. Instead of handing cash to a store clerk or swiping a card, shoppers use "tap and go" cards, smart cards or mobile ...

World Food aisle leaves good taste for shoppers

But almost a third of world food shoppers find it a confusing aisle to browse

Seven out of 10 shoppers who buy from the world foods aisle say they enjoy the experience, making it an even more popular part of the supermarket to browse than wine, which 56% claim to enjoy shopping for, or fresh fruit (53%) and fresh vegetables (51%).

Delivering operational efficiency at Costcutter

Labour savings of 30 minutes daily for every point of sale

Costcutter Supermarkets Group is helping its retailers save time and money by
introducing the next generation in cash management technology, the SMARTtill
Intelligent Cash Drawer.

FMI creates alliance between culinary and sales leadership in food retail

FMI Connect 2016 to debut supermarket chefs community promoting sales, profits and professionalism.

Food Marketing Institute (FMI) announced a new initiative that lays the groundwork for a trusted business and creative partnership between two unique grocery roles – the supermarket chef and the head of fresh prepared foods. ...

Missed opportunities: Challenging online shopping

Accessible websites generate sales

First, the good news: technically, there should only be winners when it comes to this subject. Providers of accessible websites service the largest possible group of customers and generate the most sales. However, many people need to overcome ...

Demographic factors seem to influence whether a store carries organic food

NYU study examines where and why New York City retailers sell organic foods

A store's decision to sell organic food depends on its neighborhood demographics, and the range of organic foods offered for sale is linked to the size of the store, finds research by NYU Steinhardt School of Culture, Education, and Human Development.

More than theft protection: The benefits of vending machines at the POS

Premium merchandise is efficiently protected and showcased

Inventory differences are a big problem for all retailers. Clothing articles and jewelry are not the only items that are frequently being stolen – every supermarket also has small but premium merchandise in its product selection that thieves ...

"Making shopping even more convenient for consumers"

Interview with EuroCIS-Director Elke Moebius about the highlights and trends of the trade fair

EuroCIS 2016 was a complete success: boasting a significantly increased number of visitors and for the first time, an exhibition floor plan of more than 10,000m², it featured the latest trends in retail technology. At the conclusion of the ...

Unicoop Firenze delivers award winning shopping experience

Using NCR app and omnichannel software platform

Unicoop’s mobile shopper implementation receives a retail technology award at EuroCIS for its seamless self-service shopping experience across in-store, online and mobile channels.

EuroCIS 2016 exceeds 2015's top results

Shopping on all channels – Omnichannel solutions conquer retail

EuroCIS 2016, Europe's leading technology trade fair for retail, closed its doors in Düsseldorf on Thursday (25 February 2016) on sensational results.

Customer approach becomes more digital – and practical

Fresh ideas for retailing at the BMWI joint booth at EuroCIS

Lifeless mannequins with whom customers cannot identify could soon be a thing of the past. At least, if it’s up to new entrepreneur Mesut Yilmaz. He has developed a digital marketing concept for retailer’s store windows which he will be presenting at EuroCIS.

MERKUR rolls out Self-Checkouts and software

First supermarket chain in the region to fully embrace self-checkout technology

MERKUR, a leading Austrian supermarket chain that is part of the German REWE Group, will deploy 100 innovative NCR self-checkout solutions with associated NCR self-checkout software in about 45 stores in the course of 2016.

Enhanced handling of empty beverage containers on a minimal footprint

Wincor Nixdorf presents the Line Module – its new generation of backroom and compacting solutions for reverse vending systems

At EuroCIS 2016, Wincor Nixdorf is presenting its new Line Module in conjunction with the latest version of its Revendo 9020 reverse vending system. The Line Module conveys, sorts, compacts and collects empty beverage containers on a minimal footprint.

Carrier's new vertical freezer delivers enhanced ergonomics and merchandising

Carrier Commercial Refrigeration has launched its new vertical freezer, the Velando Quick Loader

The freezer features integrated LED illumination and a large display area for an attractive presentation of multiple product categories, with premium products on top shelves and bulk products in the bottom basket. The ergonomic double door ...

Marks & Spencer tops UK ‘Customer Loyalty Index’

Marks & Spencer has topped a poll to find out to which clothing brand or retailer UK shoppers are most loyal

The high-street stalwart received 12 percent of all mentions in the free vote, ahead of Next (9.6 percent) and third-placed Primark (5.9 percent). The survey, conducted by apparel fit preference specialist Fits.me, asked over 2,000 UK adults to ...

Clean is sympathetic - aids for hygienic retail

Cleanliness where it stands out to customers the most

Fresh food counter and shopping cart: At these points, the supermarket customers are particularly attentive when it comes to hygiene. They do not want to put their products in a dirty cart. And if one encounters leftovers and streaks in the fresh ...

First Shoprite store opens in Tete Province of Mozambique

Full selection of groceries and fresh produce as well as a bakery, deli, butchery and liquor offerings

Tete Junction shopping centre opened to excited crowds on the 3rd of December 2015, bringing with it an exciting new shopping experience to Tete, Mozambique. The opening marks the entrance of Africa’s largest food retailer, Shoprite, to the ...

Variable labeling for supermarkets

Bizerba presents the high-performance GLM-Emaxx automac labeler

When used in combination with packaging machines by Gruppo Fabbri, foods such as meat, sausages, cheese and vegetables can be variably labeled in supermarket pre-packaging rooms with the GLM-Emaxx automac labeler. In addition to ...

FMI reaffirms supermarket industry support for common sense bill

Food Marketing Institute (FMI) has reaffirmed the supermarket industry’s strong support for legislation (H.R. 2017). Introduced by Representatives Cathy McMorris Rodgers (R-WA) and Loretta Sanchez (D-CA), that is being marked up by the ...

Bottle return hygiene

Clean machines mean fewer bad odors

It is among the most finicky spots at a supermarket: bottle return centers. If things are dirty and smell bad, both customers and employees are wrinkling their noses. Yet this can be avoided. Spilled juice, soggy labels and dried grass: when ...

Don’t underestimate their importance: Restrooms as a customer service

Pros, cons and alternatives to offering your own customer restrooms

Sooner or later, we all need to use it ... the restroom. And especially during a longer shopping trip in town. Yet many retailers don’t provide restrooms for their customers. Understandable but in the future a potential service shortfall that ...

Morrisons takes the tough decisions

Planet Retail sees the Q3 numbers from Morrisons as indicative of limited progress in terms of topline like-for-like performance. However, we are encouraged by new management’s willingness to take the tough decisions exiting convenience in ...

Technology meets design

viscom leads the way to the brand communication of the future

This year’s viscom düsseldorf spelled out an alphabet of brands: V as in venerated insurance providers, I as in international brands, S as in sporting goods providers, C as in consumer goods, O as in organisations and public ...

Loss of customers at German discounters

Difficult times for Aldi, Lidl & Co

Being cheap is no longer enough: According to a recent survey conducted by GfK, the German discounters have lost 1.3 percent in sales volume from January to September 2015. This is in stark contrast to the classical supermarkets, which are looking ...

Modern-Expo is taking part in HACE 2015 exhibition

The company will show shelving, checkouts, refrigeration and POS-equipment

During 9-12th of November International Convention & Exhibition Center in Cairo will be welcoming participants and guests of the 35th hotel business and catering equipment exhibition HACE 2015. This exhibition establishes itself as a ...

Winners in UK grocery will be those embracing shopper power

Retailers and their suppliers are already reconsidering how to use their floor space

The winners in UK food and grocery will be those that continue to embrace shopper power and create solutions to keep pace with changing shopper habits. This is one of the predictions based on new research, outlined in a speech today by IGD chief ...

Albert Heijn opens first self-checkout supermarket

Staff has time to help customers

In October, the Dutch supermarket chain Albert Heijn opened its first supermarket in Amsterdam which relies 100 percent on self-scanning and self-checkout by the customer. In the new supermarket at the shopping street Weteringschans customers can ...

Comparing prices directly at the checkout

Tesco starts “Brand Guarantee” to ensure its customers are paying the best price

As the first supermarket chain in the UK Tesco has now introduced a best price guarantee. The prices of products in the customer’s shopping cart are compared with those of the other major chains Asda, Morrisons and Sainsbury's directly at ...

Sainsbury's responds to current shopping trends

New store layout and more checkout options are tested

A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...

Shop-in-Shop for coffee at the supermarket

REWE and Starbucks announce partnership

Gastronomy in retail currently is a big issue. Dining options invite customers to linger and create a cozy atmosphere in which mere shopping no longer is in the foreground. REWE and Starbucks also have recognized this and plan the integration of ...

Berkeley's soda tax boosts retail prices of sugary drinks

These new study results differ from those of a working paper on Berkeley soda prices published in August

Not long after Berkeley became the first city in the country to levy an excise tax on sugar-sweetened beverages, questions arose about whether the move would have its desired effect by increasing the retail price of soda. The latest signs, coming ...

Augmented advertising solution for British retailers

Monetise floor space more effectively

Walkbase and Samsung, the leading manufacturer of electronics and digital displays have announced a joint proposition to provide in-store analytics to retailers using Samsung digital screens. New Walkbase Advertising technology together ...

Retail concepts at the airport have to become more individual

Retail at airports is becoming more comprehensive, digital and more regional

At airports there is s chance for retailers to do really good business. But airports need the right retail concept – not only for passengers but also for customers from throughout the region. From online offers to special services and a ...

What shop design can look like: Merkur supermarket in Krems, Austria

Children-friendly market flair and kitchen with fresh food from the market

The new concept of the Merkur market is very close to the customer, with regional products and fresh food from the market cuisine. Customers can put together fruit baskets and pay their shopping together with their kids at a "Family Cash ...

New ways to improve customer communication

Digital media at the POS are becoming increasingly popular

Customer communication is increasingly influenced by digital media at the store. Whether this happens via app on the customer’s smartphone, on a large flat screen, on a small display at the checkout or on an interactive kiosk – in-store ...

China remains top grocery market

India and 'MINTs' among fastest growing

Chinese grocery sales are set to grow by a third between now and 2020 and reach US$1.5tn per year, according to IGD’s new forecasts. China will comfortably retain its position as the largest grocery market although others will grow ...

World Retail Congress announces Hall of Fame inductees

2015 inductees for the first time include retailers from Africa and South America

Now in its ninth year the World Retail Hall of Fame has honoured founders of some of the retail world’s most iconic brands, and this year is no different.  The World Retail Congress’s Advisory Board, the Grand Jury for the World ...

Convenience facing stiff competition for top-up spend

The definition of top-up shopping itself is changing

Convenience stores are the most used format for top-up shopping, with 60% of shoppers visiting them for this type of trip, according to IGD’s latest ShopperVista research. This is because their network is widespread, making them easily ...

Agrantec launches new food production tracking system

UK-based food production tracking experts Agrantec today announced the release of their all-new NotaZone food production management software. NotaZone is a new, all-in-one cloud-based data management system designed specifically for the needs of ...

Thin-bility creates service opportunities for POS VARs

Thin-bility benefits both shoppers and merchants

In the highly competitive retail space, businesses must do all they can to improve the shopping experience. Consumers have plenty of choices, and making a purchase can be as easy as a few taps on a smartphone or tablet screen.Shoppers have grown ...

New ordering system facilitates the task significantly

EDEKA Niemerszein introduces electronic order sheets by Superdata

The independent retailer Niemerszein successfully operates  8 Hamburg based supermarkets belonging to the EDEKA  chain. The supermarkets are mainly located in well frequented locations in Hamburg, offering fresh food and service. In ...

Tesco.com is most visible mobile British supermarket site

Searchmetrics analyses mobile phone search performance of top supermarket sites

Tesco.com is the most visible British supermarket website in mobile phone searches on Google UK (Google.co.uk) performing three times better than nearest rival, Asda.com according to a new study. The research by search and content optimisation ...

Reputations of America’s top retail companies continue to improve

Amazon, Publix and Whole Foods are America's most reputable retail companies

For the third year in a row, Amazon claims the top spot in Reputation Institute’s annual survey of America’s top 50 most reputable companies in the retail industry. Reputation Institute (RI) is the world’s leading consulting and ...

Mobile Payment slowly gains momentum

German consumers are also interested in mobile payments

It is a truism that continue to be confirmed in studies: German consumers love paying with cash. Based on recent assessments by the EHI Retail Institute, nearly 80 percent of transactions in German retail is still handled with cash. According to ...

Convenience store numbers on upward trend

2015 was another year of significant activity in the convenience sector

Store numbers across the convenience channel continue to rise, with many groups and retailers adding a considerable number of new sites over the latest 12 months. This is according to the latest data from IGD Retail Analysis and William Reed ...

Shopping experience with culinary treats

Gastronomy concepts for retail are becoming ever more popular

Eating out, especially during a shopping trip, is increasingly something customers like to do. Regardless of whether this is just snacks in between or replacing a main meal – this offers retailers who also rely on gastronomy concepts a big ...

Datalogic launches new Magellan scanners

Imaging technology maximizes ergonomic comfort and throughput

Datalogic announced the launch of the newest additions to the world renowned Magellan family of fixed scanners – the Magellan 9300iand Magellan 9400i scanner/scale with 100% full digital imaging capabilities. The new ...

France takes action against wasting food in retail

Large supermarkets are no longer allowed to throw away unsold food

Ambitious goals: The French government is aiming to reduce waste of food by 50 percent until 2025. This is why supermarkets are no longer allowed to just throw away unsold food. The retailers themselves are criticizing that a new law affects the ...

"Correctly designed retail space results in a successful mall"

Interview with Peter Sharp, President of Walmart Asia Realty

With SAM’s Club, Walmart has created a successful warehouse shopping club with a strong presence especially in China. Peter Sharp, President of Walmart Asia Realty, talks about which features shopping malls should have – a topic he will ...

20 percent of millenials do not like interacting with cashiers during checkout

Nearly half would like to see more self-service kiosks at every retail location

Retale, a location-based mobile platform connecting more than 3.5 million shoppers with their favorite major retailers locally, today announced the results of a new commissioned study examining consumer self-service checkout adoption among ...

Identifying spots where layout changes are needed

Walkbase releases In-Store heatmaps

Walkbase, the provider of in-store analytics for airports and retail stores, has announced the release of real-time heatmaps. The tool analyses crowding and zone popularity on physical sites such as stores, malls, stadiums, and other public ...