News • 28.12.2021

Sainsbury’s introduces contactless, checkout-free shopping with SmartShop Pick & Go

New initiative available at Holborn Circus using Amazon’s Just Walk Out technology

A man using his smartphone to check in at Sainsburys...
Source: Sainsbury's

Sainsbury’s is launching a new in-store digital innovation with a contactless, checkout-free way to shop. Building on the success of SmartShop, which grew 173% last year, SmartShop Pick & Go is using Amazon’s Just Walk Out technology.

The technology is in use in Sainsbury’s convenience store at Holborn Circus. It is the latest example of Sainsbury’s strategy to use innovative technology to make shopping convenient for customers and builds on recent successful digital initiatives such as My Nectar Prices, Same Day Home Delivery and Click & Collect and the further rollout of tech-based On Demand service Chop Chop.

A short overview:

  • New initiative available at Holborn Circus using Amazon’s Just Walk Out technology
  • Example of Sainsbury’s innovative approach to make shopping easy
  • SmartShop popular with customers and sales have increased 173% year-on-year

To enter the store, customers scan a QR code using their SmartShop app which is linked to a credit or debit card. Just Walk Out technology automatically adds anything the customer takes off the shelf to their virtual cart and removes anything they put back on the shelf. The customer leaves the store by scanning the QR code to exit through the store’s automatic gates. Their linked card will be charged for the items they pick and customers will receive a receipt via email when they have left the store.

A fast, efficient and seamless way to shop

Store colleagues will be on hand in the store to assist customers and keep shelves well-stocked. The Holborn store was selected to use Just Walk Out technology as it is primarily focused on offering on-the-go food and drink to busy local workers who want to complete their shopping as quickly as possible.

Just Walk Out technology provides shoppers with a fast, efficient, and seamless way to shop and is currently in dozens of Amazon Go stores, select Amazon Fresh stores, and other third-party retailers in the U.S.

Customer demand for contactless ways to shop in stores has increased, especially since the start of the pandemic. SmartShop is available in around 1,400 Sainsbury’s stores, with sales up 173% versus last year. In supermarkets with SmartShop handsets, 30% of sales are now generated through the app, more than twice the level of last year and SmartShop Mobile Pay is available in nearly all convenience stores.

Clo Moriarty, Sainsbury’s Retail and Digital Director, said: “We are always looking at new ways to make shopping easy and convenient for our customers. We are excited about launching ‘SmartShop Pick & Go,’ which offers contactless, checkout-free shopping to our customers and are looking forward to hearing their feedback.”

Dilip Kumar, Amazon’s Vice President of Physical Retail and Technology, said: “We are thrilled to collaborate with Sainsbury’s to enable their Holborn Circus checkout-free convenience store powered by our Just Walk Out technology. We’re excited to bring Just Walk Out technology to our first customer internationally with Sainsbury’s. With no tills, no checkout lanes, and no self-service scanners, we can’t wait to hear how busy Londoners enjoy the experience.

Source: Sainsbury's

related articles:

popular articles:

Thumbnail-Photo: Nike launches a new digital community and experience...
12.12.2022   #e-commerce #digitization

Nike launches a new digital community and experience

.SWOOSH – a platform that champions athletes and serves the future of sport by creating a home for Nike virtual creations

Nike has launched .SWOOSH, a new digital community and experience which is a home for Nike virtual creations and uses blockchain-powered technology – or what many call “web3” – to offer an inclusive, equitable place for ...

Thumbnail-Photo: The connected supermarket: shopping experience of the future?...
04.10.2022   #brick and mortar retail #retail

The connected supermarket: shopping experience of the future?

Bizerba presented a wide range of solutions for the retail trade at EuroCIS

A consistent shopping experience across all channels – no problem! Thanks to state-of-the-art devices and artificial intelligence, retailers can further strengthen customer loyalty. At EuroCIS 2022, Bizerba presented new solutions and ...

Thumbnail-Photo: EuroShop 2023 – Are autonomous stores the future of retail?...
05.12.2022   #brick and mortar retail #digitization

EuroShop 2023 – Are autonomous stores the future of retail?

Checkout-free stores: Ringing in the changes

The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores with more and more technological intelligence. ...

Thumbnail-Photo: Digital buffet signs create an overview of Meyers canteens...
28.10.2022   #Tech in Retail #personnel management

Digital buffet signs create an overview of Meyer's canteens

Danish food company Meyers sets course for better employee management and more appealing food presentation

The Danish food company, Meyers, today operates canteens and delivers lunch solutions to big parts of Denmark and wanted to optimize the time for their chefs and staff out in the many kitchens. At the same time, the dishes had to be presented more ...

Thumbnail-Photo: Dobot launches Nova collaborative robots for retail automation...
30.12.2022   #brick and mortar retail #retail

Dobot launches Nova collaborative robots for retail automation

New robots are the first two Nova models with payloads of 2 kg and 5 kg for handling retail and physiotherapy tasks respectively

Labor shortages and rising costs around the world are two major headwinds to the retail and service sectors, opening up new opportunities of automation transformation. To better capture this newfound demand, Dobot has developed the Nova Series of ...

Thumbnail-Photo: Ditur.dk: Now with digital prices in the flagship store in Aarhus...
23.11.2022   #digitization #Tech in Retail

Ditur.dk: Now with digital prices in the flagship store in Aarhus

Danish jewellery and watch shop uses electronic shelf labels from Delfi

The growth comet Ditur, known from ‘Løvens Hule’ (Danish TV show) and a massive social media presence, opened its first store in the heart of Aarhus in 2021. To make web prices and promotions visible in the store, Ditur has ...

Thumbnail-Photo: Understanding challenges as opportunities
15.11.2022   #online trading #brick and mortar retail

Understanding challenges as opportunities

Last mile & more: New technologies only make sense if they are actually used

The link between online retail and the local shop is becoming increasingly important. Touchless technologies and solutions for the last mile play a special role. Modern Expo is committed to implementing these on a grand scale. Those who missed the ...

Thumbnail-Photo: EuroShop 2023 – lectures on the retail stages...
12.01.2023   #digitization #omnichannel

EuroShop 2023 – lectures on the retail stages

IT trends galore, innovations and hands-on tips live

At EuroShop, the World’s No. 1 Retail Trade Fair, from 26 February to 2 March 2023 in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions ...

Thumbnail-Photo: Smart Store: Two customer needs with one store opening...
19.12.2022   #customer satisfaction #self-checkout systems

Smart Store: Two customer needs with one store opening

First "Rewe ready" without checkouts, but with a special location

With its "REWE ready" store in Bispingen, Lekkerland aims to cater to increasing out-of-home consumption, relying on innovative technology and a relevant product range. In the process, the REWE subsidiary is making common cause with the ...

Thumbnail-Photo: Leading bike shop in Germany implements new technology...
24.10.2022   #brick and mortar retail #Tech in Retail

Leading bike shop in Germany implements new technology

The Radhaus Ingolstadt impresses with a huge product range. Electronic shelf labels have now been introduced

Looking for a new bike from a world class bicycle shop? If you are in Germany, near Munich, then you must visit Radhaus Ingolstadt - the top bike shop in the region. ...

Supplier

EuroShop
EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
Citizen Systems Europe GmbH
Citizen Systems Europe GmbH
Otto-Hirsch-Brücken 17
70329 Stuttgart
Captana GmbH
Captana GmbH
Bundesstraße 16
77955 Ettenheim
S-Payment GmbH
S-Payment GmbH
Am Wallgraben 115
70565 Stuttgart
iXtenso - retail trends
iXtenso - retail trends
Heilsbachstraße 22-24
53123 Bonn
salsify
salsify
7 rue de Madrid
75008 Paris
SES-imagotag SA
SES-imagotag SA
55 place Nelson Mandela
90000 Nanterre
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Zebra Technologies Europe Limited
Zebra Technologies Europe Limited
Mollsfeld 1
40670 Meerbusch
Chili publish NV
Chili publish NV
Neue Schönhauserstraße 3-5
10178 Berlin