The POS acts as an ear in the store. It affects how timely, and with what information, decision makers at the head office are in a position to assess developments in the store and are able to respond appropriately to the situation.With our POS ...
You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...
Roman Rochel, Head of European Growth at Shopify analyzes the global retailing market and reveals: “More and more merchants sell online, yet they do not have a strong technology background to properly analyze and understand customer behavior. ...
Thyssenkrupp Materials Services continues to drive digital transformation: Since early 2019 an artificial intelligence solution (AI), supported by Microsoft’s cloud platform Azure, has been integrated into the processes of the largest ...
A lengthy order, a faulty delivery, an unsatisfactory customer service - all this is quickly evaluated and spread on the Internet and can have negative consequences for the retailer. We talked to Alexander De Ruiter from OBI4wan about the tasks ...
Shopfitting – it’s no longer about shelves, sales counters and cash registers. Silvio Kirchmair, CEO of umdasch The Store Makers, considers it a stage where brick-and-mortar retailers can and should showcase themselves – especially ...
More than 200 industry insiders highlighted the many challenges facing the retail sector today in interesting talks and lectures.Topics included the customer experience, the use of technologies, digital media, omnichannel strategies, personalization ...
The two-day event comprises a comprehensive mix of twin-track conference programme; hands-on workshops; exclusive presentations; numerous networking opportunities and a vendor and service supplier exhibition area.In 2019, DSS Europe returns to the ...
Product photography is essential to the success of any online store. Unable to provide haptic feedback, retailers are tasked with inspiring their customers to buy. This can be an expensive endeavor in the long run. Digitally created renderings of ...
Have you ever missed your connection when flying or taking the train? Customers who are having a bumpy journey should not feel that they have fallen out of rhythm with their schedule. Every stage of the journey that a customer embarks upon before ...
The Digital Sales Summit will be held for the first time in Hanover on 21 February.An extraordinary location and a LineUp which you have never seen before in the eCommerce industry, this is the easiest way to describe the Digital Sales Summit.In his ...
LogiMAT 2019’s accompanying program, with more than 30 forums and live events hosted by a distinguished slate of presenters, offers industry professionals real-world insights and information across the spectrum of trending themes in ...
For stationary retailers, it is no longer enough to think individually about e-commerce or other digital strategies. Instead, the focus is on networking online, mobile and offline channels and implementing a multichannel strategy, the so-called ...
Deutsche Messe announced on Wednesday in Hannover that it is streamlining its event portfolio: it will integrate CEBIT's industry-related topics into HANNOVER MESSE while also developing additional Cebit topics into specialist events for ...
Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...
Bostonians who prefer to support local, independent purveyors of specialty foods can now arrange delivery from dozens of the city's finest markets via Mercato. Founded in New York City in 2015, Mercato is an e-commerce ...
A highly competitive market with frequent campaigns such as Halloween, Black Friday, and Christmas puts great demands on retailers. This is also the case with Top-Toy, the leading Nordic toy group, which operates the Toys "r" ...
Shoppers in the central New Jersey area can find the iconic brand's classic apparel for men, women and kids when they shop the new Lands' End store at Chimney Rock Crossing, 340 Chimney Rock Road in Bridgewater. ...
DMEXCO in Cologne is probably one of the most exciting trade fairs covering topics such as digitization, marketing and trends in (online) retail. Whether national or international, each visitor was treated to something exciting, following this ...
As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from Synchrony. As the mobile channel becomes ...
Customer loyalty and innovative store features are key factors in sports retail. Shopping becomes an experience, whether that’s thanks to an integration of online and offline activities or brand-new approaches and technologies. What can ...
Accenture has formed a strategic alliance with and made a minority investment in Malong Technologies, an artificial intelligence (AI) start-up headquartered in Shenzhen, China. Malong has been recognized by global companies and organizations ...
For many European shoppers, waiting at checkout lines any longer than five minutes is too long, according to retail study by Adyen. Shoppers are looking for an experience that satisfies three fundamental demands: convenience, context and ...
Robots as sales consultants, REWE’s self-checkout at the neighborhood store or digital price tags. Slowly but surely, customers get used to and increasingly accept these innovative supermarket concepts. But are customers ready to take the next ...
The overwhelming majority of U.S. chief executive officers (83 percent) in the consumer and retail (C&R) industry say they are very confident about the growth prospects of their companies over the next three years – far more optimistic ...
The fashionable and well-appointed environment gives Boozt.com a new flagship store with, among other things, electronic shelf labels, which will give customers a different and better shopping experience in a digital world. Located at one of ...
Paris Retail Week, the annual event dedicated to the global commerce community, will open the doors of its fourth edition at Paris Expo Porte de Versailles on 10-11-12 September 2018. For this occasion, the Havas Paris agency, in partnership with ...
These two go hand in hand: process optimization and digitization. Their common goal is to simplify and extensively automate processes throughout the company. In this iXtenso interview, Professor Jörg Becker, Managing Director of the European ...
In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...
Digital technologies make it possible to increase operational efficiency and develop innovative options and concepts. Nevertheless, digital transformation makes many entrepreneurs feel uneasy. That was one of the results of a survey conducted by the ...
This also applies to an E-commerce project, which often provides the basis for a company’s digitization strategy. The following important points need to be considered for a successful implementation: Assemble the right team An E-commerce ...
Asia’s leading convenience retailers are predicted to grow 6.6 percent a year to 2022 by US$5.1trillion, according to the latest forecast from international research organisation IGD. Based on a survey of the top 10 Asian convenience ...
There's life in the old dog yet – despite all the prophecies of doom, digitalisation is still failing to oust physical cash. A recent study by the European Central Bank shows that cash is and remains the most prominent payment method in ...
Credit card, PayPal, direct debit, pay by invoice or instant transfer – payment options for online shoppers drastically influence the buying decision process. Nevertheless, store owners still underestimate the importance of payment choices and ...
Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...
Having brought VR capabilities to professionals in the real estate, interior design and property listing industries, iStaging is now making in-roads into the retailing sector in cooperation with Alibaba. iStaging is the only self-serve VR capture ...
Retailers benefit from mobile technologies that are becoming more and more handy and intuitive to use. In this way, information can be used profitably, from the warehouse to the store to the customer's smartphone. EuroCIS shows the full ...
Let´s imagine the perfect electronic shelf label (ESL): These digital price tags are fully networked, extremely thin and ultra-low battery power models. They also work in damp, wet, dusty, hot or cold environments. You can choose between ...
The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...
Marketing managers of international companies juggle a multitude of multimedia content on a daily basis. Content components like images, texts, and videos must be managed correctly and be available on demand. However, it’s a major challenge ...
As a result of the electronic shelf labels that have been implemented in the majority of Dagrofa's supermarkets in Denmark, the concept has now expanded to include room signage at the office in Ringsted. The concept ...
The customer experience is an important success factor in the digital age since customers want more inspiration and emotions. MediaMarkt’s Next Generation Store in Eindhoven is one of those stores that are focusing on a new lasting shopping ...
According to a new report from BRP, retailers must accommodate customers who “pre-shop” for merchandise online before they ever enter a store, want one-day or even same-day delivery, and expect “more” from their shopping ...
These are the most important things you must think of when it comes to updating your IT park. ...
Start-up companies are young, creative, flexible, forward-looking and are characterised, in particular, by innovative solutions to problems. So what could be better suited for EuroCIS 2018, the leading trade fair for retail technology, than ...
The European food retail industry is facing challenging times: Falling profits, disaffected customers, a looming health crisis, disengaged employees, ongoing economic concerns and ever increasing environmental threats are all changing the way people ...
A superficial observation of online growth rates can give the impression that e-commerce is continuing its triumphant march and stationary retail is driven back. However, industry experts know this view is too simplistic and a closer look is ...
What are the biggest challenges for an IT manager in retail? We talked with IT manager Kaspar Hioväin who works at Coop in Estonia, and asked him about his work, his view on trends and to share some advice for other IT managers. ...
The leading department store in Noordwijk is the latest retailer to benefit from the innovative electronic pricing solution from MariElla Labels Oy. EllaFashion digital price tags – which provide fashion retailers with key online advantages in ...
Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...
