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e-commerce

Are you wondering how you can be successful in e-commerce? Which online store is the right one or how you can effectively implement digital marketing and omnichannel strategies? We offer tips and background knowledge on all aspects of online retailing.

Thumbnail-Photo: The gateway to the online store: Optimizing the search in e-commerce...
06.09.2021   #online trading #e-commerce

The gateway to the online store: Optimizing the search in e-commerce

9 steps towards a user-friendly webshop search

Consumers who type search terms into the appropriate field on websites or in online stores are often interested in specific products and ready to make a purchase. This is a potential that you should not leave unused. That's why optimizing the ...

Thumbnail-Photo: Pay-over-time option at Amazon checkout
31.08.2021   #online trading #e-commerce

Pay-over-time option at Amazon checkout

Amazon partners with Affirm to deliver a flexible payment option

Affirm, the payment network that empowers consumers and helps merchants drive growth, announced that its flexible payment solution will soon be available to Amazon.com customers at checkout. Amazon and Affirm are testing with select customers now, ...

Thumbnail-Photo: ECommerce transaction values via voice assistants on the rise...
24.08.2021   #e-commerce #webshop

ECommerce transaction values via voice assistants on the rise

Seamless user experience brings no need for additional services

A new study from Juniper Research has found that eCommerce transaction values via voice assistants will reach $19.4 billion by 2023; rising from just $4.6 billion in 2021. The report predicts that the availability of voice assistant devices with ...

Thumbnail-Photo: CLAIM 5: New growth strategy
20.08.2021   #e-commerce #brick and mortar retail

CLAIM 5: New growth strategy

HUGO BOSS presents plan to increase sales

HUGO BOSS has introduced its new 2025 growth strategy ‘CLAIM 5’ and provides its mid-term financial ambition. Over the next five years, the Company is fully committed to strongly accelerate top-line growth, claim its position in the ...

Thumbnail-Photo: More trust for retailers with messaging services...
17.08.2021   #e-commerce #customer satisfaction

More trust for retailers with messaging services

Increased purchasing power through conversational AI

Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. ...

Thumbnail-Photo: Digitization of logistics – enabler of e-commerce...
16.08.2021   #online trading #e-commerce

Digitization of logistics – enabler of e-commerce

The many tasks in logistics and its role for retailing

Many companies are currently looking at the opportunities of e-commerce, as the brick-and-mortar retail is declining significantly. But successful e-commerce is not only based on an accessible, well-functioning, and attractive online shop, but above ...

Thumbnail-Photo: Facebook Pay available at US e-commerce shops...
11.08.2021   #online trading #e-commerce

Facebook Pay available at US e-commerce shops

Provide customers a seamless checkout experience at your own website

People already use Facebook Pay to send money, shop, donate and more, across Facebook apps and services. Now, for the first time, Facebook is extending Facebook Pay availability beyond their own platforms to businesses who want to provide a seamless ...

Thumbnail-Photo: Lovepop doubles down on omnichannel retail
09.08.2021   #e-commerce #consulting

Lovepop doubles down on omnichannel retail

New store signals growth for designer of 3D cards and gifts

Lovepop, designer of magical pop-up cards and gifts, announced the opening of a brand new store in Boston's Harvard Square, marking the fourth location in the company's hometown and the fifth new retail opening in the U.S. since the start of ...

Thumbnail-Photo: 2021 brings back-to-class shopping to record levels...
06.08.2021   #e-commerce #customer satisfaction

2021 brings back-to-class shopping to record levels

Online shopping remains top destination for back-to-school shopping

Consumers plan to spend record amounts for both school and college supplies as families and students plan to return to in-person classrooms this fall, according to the annual survey released by the National Retail Federation and Prosper Insights ...

Thumbnail-Photo: Secondhand trading takes off in China
05.08.2021   #e-commerce #customer satisfaction

Secondhand trading takes off in China

Alibaba’s Idle Fish App makes recycling easier

More and more customers in China embrace secondhand trading, also known as re-commerce, to raise extra cash via online platforms such as Idle Fish.The trend has been turbo-charged by apps that make selling pre-owned items simpler, the need to ...

Thumbnail-Photo: Increase in retail sales in June
04.08.2021   #e-commerce #brick and mortar retail

Increase in retail sales in June

Recovery from coronavirus pandemic continues

Retail sales saw solid growth during June, increasing in most categories on a monthly basis and across the board on a yearly basis as the recovery from the coronavirus pandemic continued, the National Retail Federation said.“Continued growth ...

Thumbnail-Photo: Conquering China as the strongest e-commerce market globally...
30.07.2021   #online trading #e-commerce

Conquering China as the strongest e-commerce market globally

Making informed decisions in online retail

In a report assessing the impact of Covid-19 on consumer behavior, the international network of consulting firms Deloitte reports that “the pandemic is rapidly changing our behavior toward online channels.” The firm adds that this is a ...

Thumbnail-Photo: Retail as powerful stream of revenue
22.07.2021   #online trading #e-commerce

Retail as powerful stream of revenue

Influential media organizations to partner with retailers

The COVID-19 pandemic has created synergistic opportunities for media and retail companies, as consumers find themselves spending more time online. Large online media and entertainment organizations are now partnering with retailers to provide ...

Thumbnail-Photo: Retail is surging
15.07.2021   #e-commerce #brick and mortar retail

Retail is surging

Sales to grow by up to 13.5% in 2021

Retail sales are growing at unprecedented rates. Earlier this month, NRF upwardly revised its retail sales forecast to grow between 10.5% and 13.5% in 2021. This is the highest growth rate we have ever forecast. May retail sales were 17.3% higher ...

Thumbnail-Photo: Post-Covid shopping trends
14.07.2021   #e-commerce #customer satisfaction

Post-Covid shopping trends

NPD Report: Demand for home products will endure

Small appliances and housewares products were in high demand in 2020 as consumer routines were disrupted and they looked to these products to make the most of their living spaces, as they spent more time at home. As consumers move outside the ...

Thumbnail-Photo: New e-commerce rules in the EU
13.07.2021   #online trading #e-commerce

New e-commerce rules in the EU

Intra-EU-commerce with Value-Added Tax (VAT) rules and One Stop Shop scheme

New Value-Added Tax (VAT) rules for online shopping entered into force on July 1st 2021 as part of efforts to ensure a more level playing field for all businesses, to simplify cross-border e-commerce and to introduce greater transparency for EU ...

Thumbnail-Photo: Key driver of loyalty and total spend
06.07.2021   #e-commerce #omnichannel

Key driver of loyalty and total spend

Omnichannel grocery shoppers spend up to 20% more

Symphony RetailAI, a global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, announced research showing that omnichannel grocery shoppers shop more frequently and spend up to ...

Thumbnail-Photo: Brick and Click: Pre-pandemic levels amid healthy spending...
29.06.2021   #e-commerce #customer satisfaction

Brick and Click: Pre-pandemic levels amid healthy spending

E-commerce growth remains elevated, in-store shopping rebounds in a big way

U.S. discretionary spending on general merchandise continues to be healthier than expected. Dollar sales for the week ending June 12, 2021 rose 15% over the same period two years ago, continuing at a pace that exceeds the 9% growth over last year, ...

Thumbnail-Photo: Benefits of investing in physical stores
28.06.2021   #e-commerce #brick and mortar retail

Benefits of investing in physical stores

The role of physical stores for selling "deep" products

Researchers from Colorado State University, Amazon, and Dartmouth College published a new paper in the Journal of Marketing that examines the role of physical stores for selling "deep" products.The study, forthcoming in the Journal of ...

Thumbnail-Photo: Flexible payment: huge growth expected
24.06.2021   #e-commerce #mobile payment

Flexible payment: huge growth expected

Buy now pay later services spend to reach $995 billion globally in 2026

A new study from Juniper Research has found that spending via buy now pay later services, which are integrated within eCommerce checkout options, including fixed instalment plans and flexible credit accounts, will reach $995 billion in 2026, from ...

Thumbnail-Photo: New type of pedestrian drive
14.06.2021   #e-commerce #customer satisfaction

New type of pedestrian drive

Carrefour partners with La Poste to launch the Pickup drive

Carrefour has teamed up with La Poste via its subsidiary Pickup to create a new nationwide partnership to launch a new Pedestrian drive business model. Henceforth, customers will be able to visit “Pickup drives” to access several local ...

Thumbnail-Photo: FedEx strengthens e-commerce offering
09.06.2021   #e-commerce #customer satisfaction

FedEx strengthens e-commerce offering

Expansion of international day-definite delivery service FedEx International Connect Plus across Europe

Following the successful launch of FedEx International Connect Plus (FICP) in January 2021, FedEx has expanded access to its day-definite e-commerce delivery service. The service is now available in the UK, Germany, France, Italy, Spain, Poland, ...

Thumbnail-Photo: Significant Deal For Dematic South Europe With A New Plant For Apparel...
07.06.2021   #e-commerce #fashion

Significant Deal For Dematic South Europe With A New Plant For Apparel Customer In Northern Italy

Dematic is proud to announce the near completion of a fully automated distribution centre located in Trecate (NO) Italy for the global luxury group, Kering.

Dematic is proud to announce the near completion of a fully automated distribution centre located in Trecate (NO) Italy for the global luxury group, Kering. The project has been developed by a constant exchange of information, commitment and ...

Thumbnail-Photo: An online fest of retail, tech, omnichannel and e-commerce trends...
07.06.2021   #e-commerce #digital marketing

An online fest of retail, tech, omnichannel and e-commerce trends

The very first edition of the E-commerce Berlin Virtual event - And what a debut it was!

The 26th and 27th of May 2021 marked a milestone in the world of e-commerce: the very first edition of the E-commerce Berlin Virtual event. And what a debut it was!EBV numbers speak for themselvesWe will let the numbers speak for themselves, ...

Thumbnail-Photo: Hot on the trail of the newest trends
04.06.2021   #e-commerce #customer satisfaction

Hot on the trail of the newest trends

OTTO uses a new in-house tool for trend research

Together with Google, the online retailer OTTO has developed a dashboard that helps identify "whitespots" - missing brands and products. The tool called MANGO builds on Google's Merchant Analytics Center and, in addition to its own ...

Thumbnail-Photo: A strong but changed retail industry looks to the future....
01.06.2021   #e-commerce #brick and mortar retail

"A strong but changed retail industry looks to the future."

Retail experts at NPD discussed future retail trends

The retail industry is now doing better than many retailers expected last year as stores, offices, and schools shut down across the country. In fact, compared to last year, discretionary retail sales revenue in the U.S grew 17% from January 1 ...

Thumbnail-Photo: Gen Z shopping journeys start on Social Media...
28.05.2021   #online trading #e-commerce

Gen Z shopping journeys start on Social Media

Findings reveal generational shopping preferences: purchases are mostly made on third-party websites

Leading digital experience platform provider Optimizely (formerly Episerver) today announced new survey data revealing the nuanced preferences of Gen Z and Millennial consumers as we begin to emerge from the pandemic. The survey, which polled 1,000 ...

Thumbnail-Photo: Post Corona wardrobe refresh
21.05.2021   #e-commerce #customer satisfaction

Post Corona wardrobe refresh

More than half of the Canadians plan to buy new clothing when the pandemic is over

More than 50% of Canadian consumers plan to purchase new clothing once pandemic restrictions are relaxed, according to a new report from The NPD Group. The desire for a wardrobe refresh is even stronger when it comes to consumers aged 18-34 as over ...

Thumbnail-Photo: More than just a technical gimmick: augmented reality in retail...
05.05.2021   #e-commerce #brick and mortar retail

More than just a technical gimmick: augmented reality in retail

How to bring your retail space to your customer's home

When the shop doors have to remain closed due to pandemic regulations and customers switch to online offerings, the digital shopping experience from smart devices should be made as eventful as possible. This is where the use of artificial ...

Thumbnail-Photo: Livestream shopping: the sales channel of the future?...
03.05.2021   #e-commerce #mobile shopping

Livestream shopping: the sales channel of the future?

Interview with Alex von Harsdorf, Co-Founder and CEO of LIVEBUY

In Asia, and especially in China, livestream shopping has already been widespread for years. 10 percent of e-commerce sales are generated via livestream shopping, and experts predict that this share will rise to at least 25 percent in the near ...

Thumbnail-Photo: Integrated shopping systems instead of data silos...
03.05.2021   #e-commerce #customer relationship management

Integrated shopping systems instead of data silos

How retailers can increase their efficiency in 2021

The new year started out with plenty of challenges for retailers. While over-the-counter retail is struggling with shop closures and a shortfall in sales in the second lockdown, online retail has to handle the increased volume of customer enquiries ...

Thumbnail-Photo: European eCommerce revenue to hit a 30% jump amid pandemic...
28.04.2021   #online trading #e-commerce

European eCommerce revenue to hit a 30% jump amid pandemic

Fashion, electronics, and media to generate half the revenues in 2021

The COVID-19-led boom in online sales has caused an impressive growth of the European eCommerce market, both in terms of revenue and the number of users. As millions of people continue switching from brick-and-mortar shops to webshops, Europe's ...

Thumbnail-Photo: You don’t need big tech investments, but creativity...
28.04.2021   #online trading #e-commerce

You don’t need big tech investments, but creativity

How brick-and-mortar retail can profit during (or thanks to!) the lockdown

The Corona pandemic has led to an immediate dovetailing of brick-and-mortar and online retail. This development is overdue, says Gerold Wolfarth, Founder & CEO of bk Group. We don't need large tech investments, but creativity, he points ...

Thumbnail-Photo: E-commerce advertising industry benchmarks for 2021...
27.04.2021   #online trading #e-commerce

E-commerce advertising industry benchmarks for 2021

Sidecar report: Advertising benchmarks for Google, Facebook, Instagram, and Amazon

The global pandemic led to sweeping improvements in return on ad spend and reductions in cost per acquisition across primary ad platforms in 2020. That’s according to Sidecar’s 2021 Benchmarks Report, the company’s new retail ...

Thumbnail-Photo: Check the final agenda of the E-commerce Berlin Virtual 2021...
22.04.2021   #e-commerce #digital marketing

Check the final agenda of the E-commerce Berlin Virtual 2021

Today, we are announcing the full line-up of speakers and reminding the details of the conference.

E-commerce Berlin Virtual 2021 – one of the most anticipating e-commerce events in 2021 – takes place on May 26-27th 2021. This year's E-commerce Berlin - Virtual Edition powered by Lowell Group will take place completely online ...

Thumbnail-Photo: RH-ISAC announces new eCommerce campaign for retail sector...
22.04.2021   #online trading #e-commerce

RH-ISAC announces new eCommerce campaign for retail sector

Partnership with eCommerce security organizations to increase digital security

The Retail & Hospitality ISAC announced a sector-wide eCommerce campaign in partnership with leading eCommerce security organizations to increase digital efficiency, security, and compliance within the retail, hospitality, and travel sector.The ...

Thumbnail-Photo: Retail at the edge of change
19.04.2021   #online trading #e-commerce

Retail at the edge of change

The value of real-time data analytics for retailers

Seismic shifts in the retail sector in the last year have put unprecedented pressure on retailers to bounce back and make the most of the first half of 2021. With disruption expected to continue, retailers must also set themselves up for maximum ...

Thumbnail-Photo: Automation leading the way to retail success...
19.04.2021   #e-commerce #brick and mortar retail

Automation leading the way to retail success

Possibilities of modern technology – online and offline

COVID-19 creates a slew of unprecedented challenges for retailers. In Germany, shops are closed due to the lockdown again since December, and many retailers not only fear the economic impact, but also that their customers might not return to the ...

Thumbnail-Photo: Multichannel retail adoption accelerated during 2020 holidays...
08.04.2021   #e-commerce #coronavirus

Multichannel retail adoption accelerated during 2020 holidays

GlobalData report on ecommerce development during pandemic

New research on the shopping habits of over 107,000 consumers since the start of the pandemic has shown that COVID-19 impacts drove increased adoption and growth of multichannel retail, further cementing its role in retail going forward.Online ...

Thumbnail-Photo: Retailers cite conversion optimization as the #1 ecommerce challenge...
25.03.2021   #online trading #e-commerce

Retailers cite conversion optimization as the #1 ecommerce challenge

State of payments across retail in Europe

Mollie, payment service provider in Europe, has published research unveiling the state of payments in retail today as well as the challenges and opportunities in the retail market following a turbulent year. For example, when asked the biggest ...

Thumbnail-Photo: Say hello to E-commerce Berlin Virtual Edition!...
25.03.2021   #e-commerce #digital marketing

Say hello to E-commerce Berlin Virtual Edition!

Free virtual conference on May 26-27th 2021

The COVID-19 still has a significant impact on us all, which has led us to postpone E-commerce Berlin Expo 2021, and fill the gap with E-commerce Berlin - Virtual Edition.Based on participants' expectation we intend to keep the event onsite, so ...

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