data management

Thumbnail-Photo: Full steam ahead: efficient sailing times
26.02.2021   #data management #printers

Full steam ahead: efficient sailing times

Marble Automation tachographs and Citizen printers for inland shipping

There are hardly any vessels on the Rhine that can remain competitive without optimising their sailing times. But how can efficiency in the use of crews and time be increased? The key is to stay on course with a robust infrastructure while ensuring ...

Thumbnail-Photo: Password? No need!
09.03.2020   #security #mobile payment

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

Do you have an existing user account? Did you forget your password? No doubt, those are some annoying questions when you shop online. The brains behind IDEE agree and leverage your "digital identity" to make surfing and online shopping ...

Thumbnail-Photo: Helpful customization or furtive manipulation?...
26.02.2020   #customer satisfaction #data management

Helpful customization or furtive manipulation?

How Germans see personalization of online services

To ensure that our online experience is closely tailored to our interests and preferences, algorithms collect our personal data and analyze our online behavior. The data collected are used to infer sensitive information and to shape our digital ...

Thumbnail-Photo: APG: cash drawers are innovative
14.02.2020   #data management #cashpoints

APG: cash drawers are innovative

iXtenso spoke to APG at Euroshop 2020

Anyone who thinks the world of cash drawers is boring is wrong. Because constant innovation for the POS is important and APG Cash Drawer is working on just that. Ben Giese from the iXtenso editorial team spoke to Andrew Carr, Managing Director, ...

Thumbnail-Photo: Backend integration retail
14.02.2020   #data management #payment systems

Backend integration retail

Smooth real time data exchange

The stationary retail more and more slipped into a defensive position over the past two decades. First by online-shops, which are well established in the meantime. Second by smartphones, allowing shopping from everywhere – even if a customer ...

Thumbnail-Photo: Deal for personal data in luxury segment
13.02.2020   #customer satisfaction #data management

Deal for personal data in luxury segment

Affluent consumers demand security, privacy and personalization in exchange for personal information

Affluent U.S. consumers demand stringent safeguards on the security and privacy of their personal data from companies that collect their information, according to a new Luxury Institute survey of Americans earning at least 150,000 dollars per year. ...

Thumbnail-Photo: Product information makes a beeline for stores...
02.01.2020   #online trading #data management

Product information makes a beeline for stores

Product data platform distributes information from manufacturers to retailers and on to customers

Online stores need great product descriptions and powerful product images to be successful. After all, this information must be able to substitute the first-hand experience online surfers would get if they visited a physical store. That’s why ...

Thumbnail-Photo: AI in action: changing the future of customer experience...
02.12.2019   #data management #digital marketing

AI in action: changing the future of customer experience

Interview with Prof. Dr. Jens Böcker, Bonn-Rhein-Sieg University of Applied Sciences

The 34th Bonner Management Forum on November 5, 2019, at the Bonn International Science Forum (“Wissenschaftsforum”) centered on artificial intelligence (AI).Themed "Artificial Intelligence - New Age of Customer Experience", ...

Thumbnail-Photo: Seven password best practices for retailers
18.11.2019   #data management #IT security

Seven password best practices for retailers

Authentication, encryption, administration

No one likes to use passwords, but they are critical to securing access to systems with valuable business data. Retailers, like any other business, should require passwords as part of their security policies to protect POS systems, backroom ...

Thumbnail-Photo: “What do you have that nobody else has?”...
16.09.2019   #data management #digital marketing

“What do you have that nobody else has?”

Exhibitor statements from the halls of DMEXCO 2019 on marketing trends and technology

We from iXtenso were visiting DMEXCO 2019 and looked around for the latest opportunities and technologies for marketers. We asked some companies what makes their solution unique – here are some answers. ...

Thumbnail-Photo: New year brings new regulations
13.09.2019   #data management #receipt printer

New year brings new regulations

What are the big changes for German point of sales systems come 2020?

Big changes are coming to Germany’s point of sale systems starting January 1, 2020. Two terms that are tossed around in this connection are "Belegausgabepflicht" (Receipt Provision Ordinance) and ...

Thumbnail-Photo: Retail analytics: Breaking down data silos and improving operational...
29.07.2019   #data management #data analysis

Retail analytics: Breaking down data silos and improving operational efficiency

How comprehensive data usage led to higher revenue at Heine

“As a business with heritage in mail order, we used to have access to detailed reports about product performance in our catalogues. Once our digital presence grew, we had very limited information available that combined the KPIs for both our ...

Thumbnail-Photo: Thyssenkrupp presents artificial intelligence alfred”...
19.07.2019   #digitization #data management

Thyssenkrupp presents artificial intelligence "alfred”

AI as an essential component of the holistic digitalization strategy

Thyssenkrupp Materials Services continues to drive digital transformation: Since early 2019 an artificial intelligence solution (AI), supported by Microsoft’s cloud platform Azure, has been integrated into the processes of the largest ...

Thumbnail-Photo: Poor marketing personalization efforts means losing customers...
26.03.2019   #data management #marketing

Poor marketing personalization efforts means losing customers

Marketing leaders strive for one-to-one personalization, but fall short

While most marketing leaders continue to strive for one-to-one personalization, achieving this type of tailored messaging falls short, causing most personalization efforts to fail, according to Gartner, Inc. The price of getting personalization ...

Thumbnail-Photo: IoT data flood meets legacy systems
14.02.2019   #data management #internet of things (IoT)

IoT data flood meets legacy systems

Robotic process automation assists complex data management

Many daily recurring tasks cost time and money in addition to precious manpower. For example, employees use above-average capacity on standard activities such as purchase requisition, invoice verification, contract management, or retail data ...

Thumbnail-Photo: Companies lose customers during online holiday promotions...
02.01.2019   #data management #customer relationship management

Companies lose customers during online holiday promotions

Bad preference management equals frustrated customers

A recent survey from PossibleNOW uncovered that as many as 36 percent of businesses are not actively collecting customer preference data. Additionally, another 31 percent aren’t sure if they’re collecting this data. Many retailers will ...

Thumbnail-Photo: California privacy law
04.07.2018   #customer satisfaction #data management

California privacy law

Retailers say customer service will suffer

The National Retail Federation called new state privacy legislation expected to be signed into law in California today “deeply flawed” and said customer service could be severely hampered if the legislature fails to address ...

Thumbnail-Photo: The John Lewis Partnership creates new cloud-based business archive...
20.04.2018   #data management #cloud computing

The John Lewis Partnership creates new cloud-based business archive

The digital preservation platform will future-proof tens of thousands of unique heritage, brand, product design and corporate assets

The John Lewis Partnership, one of the UK’s leading retail businesses, has selected digital preservation specialist Preservica to build a secure cloud-based business archive. The John Lewis Partnership operates 50 John Lewis shops across the ...

Thumbnail-Photo: Data nomenclature for a central standard for reporting campaign...
18.01.2018   #data management #marketing

Data nomenclature for a central standard for reporting campaign performance metrics

OpenData 1.0, a technical specification offering a first-of-its-kind data nomenclature, by The IAB Technology Laboratory

The IAB Technology Laboratory today released for public comment OpenData 1.0, a technical specification offering a first-of-its-kind data nomenclature that establishes a central standard for reporting campaign performance metrics. Developed by the ...

Thumbnail-Photo: More time for core business thanks to Digital Asset Management...
08.01.2018   #digitization #data management

More time for core business thanks to Digital Asset Management

The Hansgrohe Group perfectly manages product data

Marketing managers of international companies juggle a multitude of multimedia content on a daily basis. Content components like images, texts, and videos must be managed correctly and be available on demand. However, it’s a major challenge ...

Thumbnail-Photo: Blockchain has great potential for global retail...
23.10.2017   #data management #food retail

Blockchain has great potential for global retail

Transparency and security are the crucial advantages of blockchain technology

Blockchain technology has been around for eight years. What’s new is that more and more industry sectors discover the advantages of this technology, as is now the case with food retailing. It is designed to optimize economic processes and ...

Thumbnail-Photo: Creating world leading digital positions for shopping centres...
26.09.2017   #data management #online marketing

Creating world leading digital positions for shopping centres

Boostcom customers reach digital footprint of more than 30 percent of physical shoppers

Boostcom, the globally leading “proptech” provider for shopping centres, has delivered world leading digital positions for its shopping centre customers. One example is the Norwegian shopping centre Down Town, owned by Citycon. The ...

Thumbnail-Photo: Strategy for the future: back to consulting
02.06.2017   #e-commerce #customer satisfaction

Strategy for the future: back to consulting

Curated Shopping promises an ideal shopping experience in online retail

Online shopping – a shopper’s paradise. It offers a huge selection, there is no commitment, you can do it without interruption and it’s fast. At least that’s the ideal concept. Reality often differs greatly. Finding the right ...

Thumbnail-Photo: EuroShop 2017: real time retail operations with smart cosmos solutions...
31.03.2017   #data management #customer analysis

EuroShop 2017: real time retail operations with smart cosmos solutions

Connecting the real world to the digital world

Smart cosmos shows how living product data connects the real world to the digital world. ...

Thumbnail-Photo: Tracking data of products and people with ShopperTrak...
09.03.2017   #data management #tracking, tracing

Tracking data of products and people with ShopperTrak

ShopperTrak brings strong portfolio of solutions to the retailing sector

ShopperTrak is a company specializing in retail technology, especially location based analytics. They offer a great example of the evolution of retail and the technology evolved over the past ten years. Most recently, they have been acquired by Tyco ...

Thumbnail-Photo: Retail 4.0: Scale and Data Management in Modern Grocery Stores...
01.01.2017   #data management #scales

Retail 4.0: Scale and Data Management in Modern Grocery Stores

Digital traders with a customer-centric strategy turn out to be successful

The retail business has already arrived in the middle of the digital revolution. This entails more than just a transformation from static to digital trade or strategies for online marketing and e-commerce. Basically, the success model is not new, ...

Thumbnail-Photo: Geomarketing opens up new opportunities for the retail sector...
30.11.2016   #data management #data analysis

Geomarketing opens up new opportunities for the retail sector

Real-time data will play a decisive role in the future

At this point, geomarketing can do more than just let you know where your customers are located. Digitization and fast big data processing permit access to increasingly comprehensive and differentiated information about potential markets and ...

Thumbnail-Photo: Electronics retailer Darty boosts profit margins...
22.08.2016   #online trading #data management

Electronics retailer Darty boosts profit margins

Darty is seeing better visibility in search, greater profit margins, and new category growth after implementing the Mirakl Marketplace Solution

According to a new case study published by Forrester Research, Darty attributes its marketplace success to buy in from C-level support and the foresight to start with non-overlapping product categories, dedicate adequate employee resources, and take ...

Thumbnail-Photo: Splice software receives US patent for integrated dialog suite solution...
13.06.2016   #data management #software management

Splice software receives US patent for integrated dialog suite solution

This proprietary technology enables the creation of individually personalized, automated messages for customers

It combines data from a variety of sources, including corporate administrative systems and Internet of Things (IoT) data streams, with scripted dialogues and customer analytics. Companies can use the solution to deliver best-in-class human voice ...

Thumbnail-Photo: Higher quality of product and customer data
09.05.2016   #data management #data analysis

Higher quality of product and customer data

Stibo Systems re-enters retail sector with STEP MDM platform

Stibo Systems, a market-leading provider of Master Data Management (MDM) solutions, will install its STEP MDM solution in Globus hypermarkets across Germany. Founded around 190 years ago, Saarland-based Globus currently operates 46 hypermarkets in ...

Thumbnail-Photo: NRF: New resources to help retailers protect data...
05.04.2016   #data management #database security

NRF: New resources to help retailers protect data

The Association for Retail Technology Standards announced several new resources to help retailers safeguard their data.

The Association for Retail Technology Standards announced several new resources to help retailers safeguard their data. ARTS, part of NRF’s Technology Leadership Community is dedicated to helping retailers and solution providers identify, ...

Thumbnail-Photo: Retailers find keys to impressive ROI in shopper conversion research...
24.03.2016   #data management #data analysis

Retailers find keys to impressive ROI in shopper conversion research study

Study shows net sales productivity lift of 537 basis points with innovative data-driven coaching approach

A new research study clearly demonstrates the ability of a new data-driven coaching and analytics program to drive net sales productivity in retail stores. The ‘In-store Traffic and Conversion Study’ by RetailWire and HeadCount Corporation documents a lift in net sales productivity of 537 basis points during the test period.

Thumbnail-Photo: Enabling brands to bring together data about their customers’ behaviour...
15.03.2016   #data management #customer relationship management

Enabling brands to bring together data about their customers’ behaviour

Multichannel optimisation platform Innometrics builds successful API

Cutting-edge consumer profiling platform Innometrics has adopted Basho Technologie's Riak KV database to power its Profile Cloud API.

Thumbnail-Photo: Addressing each customer individually
21.01.2016   #data management #data analysis

Addressing each customer individually

Benefits and risks of big data in retail

Customer loyalty programs, mobile apps, and online ordering data are just some of the data sources retailers can use today to gain new insights into nearly every aspect of their business. “Big data” is the big buzzword here.

Thumbnail-Photo: Revionics acquires Marketyze
12.01.2016   #data management #stock level optimization

Revionics acquires Marketyze

Delivering market intelligence across pricing, promotion and assortment for retailers

Acquisition delivers powerful capabilities that combine real time market, competitive and customer intelligence to profitably execute pricing, promotion and assortment strategy.

Thumbnail-Photo: Real-Time response to customer traffic trends for retailers...
12.01.2016   #data management #software applications

Real-Time response to customer traffic trends for retailers

Reflexis Systems and NOMi partner up

Reflexis Systems, Inc. and NOMi today announce a technology partnership to combine both companies’ core solutions to enable better customer service in retail stores.

Thumbnail-Photo: Companies counting the cost of inaccurate channel data...
15.12.2015   #data management

Companies counting the cost of inaccurate channel data

95 percent report challenges with channel data accuracy or quality

Zyme has highlighted the growing issue that UK hardware companies are making sales decisions based on inaccurate data from channel partners. According to an independent research report commissioned by Zyme, entitled “The UK Channel Data ...

Thumbnail-Photo: Delivering real insights and margin optimization opportunities...
23.10.2015   #data management #data analysis

Delivering real insights and margin optimization opportunities

Three new solution innovations for retailers from Periscope

Periscope, a McKinsey Solution, focusing on price, promotion, and assortment optimization, has announced three new product innovations designed to help organizations rapidly transform their approach to customer centric pricing, category management ...

Thumbnail-Photo: 95 percent of businesses admit they are underutilising analytics...
22.10.2015   #data management #data analysis

95 percent of businesses admit they are underutilising analytics technology

Survey cites lack of understanding and senior buy-in as barriers to adoption

95% of businesses admit they should be making greater use of predictive analytics technology to enhance strategic decision making and improve operational efficiency. These are the findings of research carried out by Source for Consulting in ...

Thumbnail-Photo: Purchase Intent Data research gives insights into what influences...
12.10.2015   #data management #customer relationship management

Purchase Intent Data research gives insights into what influences shoppers

The research includes detailed insights into what influences shoppers – from when they are considering buying to when they purchase – and highlights how much of this journey takes place out of sight of retailers. It describes how ...

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