Photo: omnichannel

omnichannel

Customers do not stick to individual channels when they contact retailers. They want the best possible service everywhere and at all times. A sophisticated omnichannel strategy reaches consumers and strengthens their loyalty to the company.

Thumbnail-Photo: EuroShop 2023 – lectures on the retail stages...
12.01.2023   #digitization #omnichannel

EuroShop 2023 – lectures on the retail stages

IT trends galore, innovations and hands-on tips live

At EuroShop, the World’s No. 1 Retail Trade Fair, from 26 February to 2 March 2023 in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions ...

Thumbnail-Photo: Become the hero of your customers!
11.01.2023   #online trading #e-commerce

Become the hero of your customers!

Optimise your international shipping strategy – here's how

Omnichannel shopping is in high demand. Almost half of European online shoppers ordered internationally last year. For many e-commerce companies, the opportunities offered by selling their goods internationally are tempting. But in order to retain ...

Thumbnail-Photo: Open app, call fitting room, try on
04.01.2023   #online trading #e-commerce

Open app, call fitting room, try on

Amazon sets on the fashion niche with Amazon Style with all-modern technology

Online? Offline? Omnichannel! That's what customers are often calling for these days. Even e-commerce veteran Amazon hears the calls from afar and, after its Amazon Go and Amazon Fresh stores in the grocery sector including self- and seamless ...

Thumbnail-Photo: Nike launches a new digital community and experience...
12.12.2022   #e-commerce #digitization

Nike launches a new digital community and experience

.SWOOSH – a platform that champions athletes and serves the future of sport by creating a home for Nike virtual creations

Nike has launched .SWOOSH, a new digital community and experience which is a home for Nike virtual creations and uses blockchain-powered technology – or what many call “web3” – to offer an inclusive, equitable place for ...

Thumbnail-Photo: Lifebelt digital headquarters in retail?
09.12.2022   #online trading #e-commerce

Lifebelt digital headquarters in retail?

About You and Douglas – How retail can succeed in a digital world

In recent years, some companies that previously relied on their fixed location havebeen forced to switch their business model partially or even completely to e-commerce-but this is not enough to survive in this fast-moving and agile ...

Thumbnail-Photo: Virtual gear for new realities
07.12.2022   #omnichannel #customer experience

Virtual gear for new realities

adidas Originals launches inaugural NFT wearables collection

adidas Originals unveils a limited collection of blockchain-based virtual wearables, released as non-fungible tokens (NFTs). Representing the brand’s first NFT collection of wearables, which is a new, interoperable product category adidas ...

Thumbnail-Photo: Experiencing books in a new way
05.12.2022   #brick and mortar retail #omnichannel

Experiencing books in a new way

How Hugendubel combines books with gaming to offer its customers a new experience

How do you offer something new to loyal customers and at the same time win over people you couldn't reach before? The bookseller Hugendubel has found a modern and innovative solution: the app "Weltensammler" ("Worlds ...

Thumbnail-Photo: EuroShop 2023 – Are autonomous stores the future of retail?...
05.12.2022   #brick and mortar retail #digitization

EuroShop 2023 – Are autonomous stores the future of retail?

Checkout-free stores: Ringing in the changes

The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores with more and more technological intelligence. ...

Thumbnail-Photo: High fashion meets virtual fantasy
02.12.2022   #digitization #omnichannel

High fashion meets virtual fantasy

H&M's lates Innovation Story blends the craftsmanship of high fashion with the fantasy of virtual wardrobes

H&M presents the latest drop in its Innovation Stories initiative, an all-eyes-on-me collection that explores the blurring boundaries between our online and offline lives, and blends the craftsmanship of high fashion with the fantasy of virtual ...

Thumbnail-Photo: More than one third of consumers plan to spend less this holiday season...
23.11.2022   #online trading #e-commerce

More than one third of consumers plan to spend less this holiday season

Consumer preferences for online shopping fluctuates while popularity of omnichannel shopping continues to climb

Applause has announced the 2022 results of its third annual global survey on holiday shopping trends. The research showed a marked increase in consumers returning to physical store locations. Eighty two percent of consumers said they were ...

Thumbnail-Photo: Experience leads to success
22.11.2022   #online trading #brick and mortar retail

Experience leads to success

Modern Expo helps companies achieve their goals

Companies are not always able to meet all challenges on their own. Smaller businesses in particular are dependent on the support of experts. Modern Expo uses its experience to support retailers and entrepreneurs in the implementation and improvement ...

Thumbnail-Photo: Understanding challenges as opportunities
15.11.2022   #online trading #brick and mortar retail

Understanding challenges as opportunities

Last mile & more: New technologies only make sense if they are actually used

The link between online retail and the local shop is becoming increasingly important. Touchless technologies and solutions for the last mile play a special role. Modern Expo is committed to implementing these on a grand scale. Those who missed the ...

Thumbnail-Photo: Cooperation offers e-commerce brands customer service AI...
21.10.2022   #online trading #e-commerce

Cooperation offers e-commerce brands customer service AI

New partnership enables e-commerce brands to leverage the best AI automated customer service through a centralized helpdesk

Thankful, a leader in AI-powered written customer service automation, has struck a strategic partnership with Gorgias, a helpdesk for e-commerce used by over 10,000 online merchants. ...

Thumbnail-Photo: EuroShop 2023 – iXtenso special
17.10.2022   #e-commerce #retail

EuroShop 2023 – iXtenso special

We are on site: The latest retail solutions and trends for the industry

At EuroShop 2023 from February 26 to March 2, the World's No. 1 Retail Trade Fair, we will be looking at current issues that are affecting the retail industry now and in the future.

Thumbnail-Photo: How the COVID pandemic has upended brick-and-mortar retailing...
17.10.2022   #brick and mortar retail #customer satisfaction

How the COVID pandemic has upended brick-and-mortar retailing

Consumer behavior: “Ten years of digital transformation happened in two years”

There is no question that the Corona pandemic has changed the retail industry. Brian Dammeir, President North America at payment service provider Adyen, explains clearly which developments ...

Thumbnail-Photo: Launch of Walmart Land and Walmart’s Universe of Play...
14.10.2022   #food retail #omnichannel

Launch of Walmart Land and Walmart’s Universe of Play

Roblox community members can check out the Walmart ‘isles’ to collect verch, catch top music artists and unlock exclusive interactive content

Recently, Walmart announced the launch of two new immersive experiences in the metaverse mega-platform, Roblox. Called Walmart Land and Walmart’s Universe of Play, the spaces offer unique interactive content and entertainment for customers, ...

Thumbnail-Photo: Giving associates superpowers to better serve customers...
10.10.2022   #Tech in Retail #omnichannel

Giving associates 'superpowers' to better serve customers

Lowe's digital twin showcases a future in which AI, 3D and AR collaboration are part of retail associates' daily lives

Building upon its history of innovation, Lowe's unveiled the home improvement retail industry's first interactive store digital twin at NVIDIA GTC. Leveraging NVIDIA Omniverse Enterprise, this digital twin showcases a future in which store ...

Thumbnail-Photo: Macy’s announces sustainable initiatives to drive a more circular...
30.09.2022   #sustainability #Tech in Retail

Macy’s announces sustainable initiatives to drive a more circular future

Through its social purpose platform, Mission Every One, Macy’s, Inc. is committed to creating a brighter future for all

Macy’s, Inc. has provided an update detailing its achievements towards its long-term sustainability goals – including initiatives that promote circularity throughout its value chain. ...

Thumbnail-Photo: Food retailers missing out on revenue opportunities...
23.09.2022   #digitization #coronavirus

Food retailers missing out on revenue opportunities

OSF Digital releases 2022 Grocery Omnichannel Retail Index with insights to accelerate growth and increase loyalty

OSF Digital, an award-winning provider of digital transformation services to companies worldwide, announced the release of the 2022 Grocery Omnichannel Retail Index (ORI) findings in partnership with FMI, the Food Industry Association, and NRF, the ...

Thumbnail-Photo: Instacart announces ‘Connected Stores’ technology...
22.09.2022   #online trading #e-commerce

Instacart announces ‘Connected Stores’ technology

New technology to help grocers seamlessly unify the online and in-store shopping experience

Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...

Thumbnail-Photo: Fully automated stores: Pepper for your fulfillment service...
12.09.2022   #e-commerce #sustainability

Fully automated stores: Pepper for your fulfillment service

How to provide your clientele with a convenient omnichannel shopping experience

Your customers are still hungry for their favorite snack late at night, but they are standing in front of closed doors at your branch because your staff has already gone home? Your product range is very diverse, but you still want your customers to ...

Thumbnail-Photo: EuroShop 2023 – Prime time event of the global retail industry...
06.09.2022   #retail #digitization

EuroShop 2023 – Prime time event of the global retail industry

Hot topics that move retail now and in the future – from 26 February to 2 March 2023

Despite a turbulent climate EuroShop 2020 proved a resounding success. 94,339 visitors from 142 countries travelled to the Rhine to learn from 2,287 exhibitors from 56 nations about all aspects, innovations and trends in the global retail world. And ...

Thumbnail-Photo: Omnichannel: The right herbal mix of online and offline...
03.09.2022   #e-commerce #sustainability

Omnichannel: The right herbal mix of online and offline

Convenient shopping and service experience across all channels

Shopping today is more diverse than ever, and customers expect a comprehensive experience, not only at home or on the go when shopping online, but also directly in the store. The boundaries between offline and online are becoming increasingly ...

Thumbnail-Photo: Canto unveils Media Delivery Cloud
01.09.2022   #e-commerce #digital marketing

Canto unveils Media Delivery Cloud

Directly connect digital assets across e-commerce and web platforms

Canto, a leading provider of digital asset management (DAM) software, released Media Delivery Cloud, a new solution that enables customers to directly connect images from their Canto library to their website, e-commerce platform and other content ...

Thumbnail-Photo: 6 disruptive ideas for sales promotion in retail...
22.08.2022   #digital signage #consulting

6 disruptive ideas for sales promotion in retail

If you want to sell, you have to captivate, convince and inspire

"Creating a bridge between the product and the shopper" – that’s how one interviewee describes the goal of their marketing efforts. These diverse activities range from talking robots to virtual stores to treasure hunts. ...

Thumbnail-Photo: Best Buy unveils first ever small-format, digital-first store...
02.08.2022   #brick and mortar retail #consulting

Best Buy unveils first ever small-format, digital-first store

Encouraging customers to shop, get advice and check out digitally

Last fall, we shared how we’re testing new store models in Charlotte, North Carolina and how all of them work together to meet our customers’ varied and changing needs. Now we’re introducing another piece to that pilot: our first ...

Thumbnail-Photo: Omnichannel fulfillment: the best of both worlds...
01.08.2022   #brick and mortar retail #customer relationship management

Omnichannel fulfillment: the best of both worlds

The platform of the start-up fulfillmenttools takes deliveries to a new level.

Large product selection, short delivery times, availability anytime, anywhere. Customer demands have changed with the booming e-commerce business. Retailers have to react flexibly and still think about their brick-and-mortar business.  ...

Thumbnail-Photo: Omnichannel fulfillment: via food retail and other sectors to the whole...
01.08.2022   #brick and mortar retail #customer relationship management

Omnichannel fulfillment: via food retail and other sectors to the whole world

How the start-up fulfillmenttools wants to take retail further.

What works in grocery retail also works in other industries, right? That's what the brains behind fulfillmenttools asked themselves and found a clear answer: Yes!  ...

Thumbnail-Photo: Flexible, mobile and well equipped: valuable store associates...
26.07.2022   #consulting #mobile payment

Flexible, mobile and well equipped: valuable store associates

iOS solution from NewStore allows extensive omnichannel commerce on the floor

Equipped with an Apple device and the NewStore Associate App, store associates can optimally stand by their customers' side on the shop floor without having to leave their side, NewStore promises.NewStore's cloud solution offers ...

Thumbnail-Photo: In-store marketing: The salt in the soup of sales promotion...
01.07.2022   #e-commerce #sustainability

In-store marketing: The salt in the soup of sales promotion

How to positively influence the shopping experience of your clientele

Soft music in the background, delicious scent, pleasant lighting – Sounds like dinner at your favorite restaurant? Almost. Because atmospheric design elements are also important ingredients for the perfect in-store shopping experience in ...

Thumbnail-Photo: Walmart putting AR shopping experiences right in customers pockets...
30.06.2022   #Tech in Retail #omnichannel

Walmart putting AR shopping experiences right in customers' pockets

Augmented reality tech at home and in stores

We believe the closest store to our customers is in their pocket, and we are focused on making that always-on experience as easy, engaging and personalized as possible. We now announce two brand-new augmented reality (AR) features on the Walmart ...

Thumbnail-Photo: Top 5 retail trends for 2022 providing new opportunities...
27.06.2022   #online trading #e-commerce

Top 5 retail trends for 2022 providing new opportunities

The five most important trends in retail that entrepreneurs can use to seize their opportunities

I have always believed in getting into the mind space of our customers. So lately, I've been interviewing a lot of retail customers and have learned a great deal about the challenges retailers face. But among those challenges, there are also ...

Thumbnail-Photo: Creation of a customer-centric omnichannel experience...
24.06.2022   #retail #digitization

Creation of a customer-centric omnichannel experience

Teamwork Commerce partners with Connected Retail by Zalando

Teamwork Commerce, a global provider in fashion retail, announces technical partnership with Connected Retail by Zalando enabling omnichannel retailers to reach millions of customers on Zalando. Zalando is one of the leading online platforms ...

Thumbnail-Photo: Challenges in multichannel marketing
17.06.2022   #online trading #e-commerce

Challenges in multichannel marketing

3 major retail trends that will force change in your content creation processes

The demands on retail creative production are huge. From web to print, PoS to packaging, social to paid advertising, and more, there are endless pieces of visual content needed to power a large, multi-channel retail brand.Plus, nobody is unaware of ...

Thumbnail-Photo: Environmentally conscious aroma for your shipping...
09.06.2022   #e-commerce #sustainability

Environmentally conscious aroma for your shipping

How to make your logistics more sustainable

Is your lunch still missing that certain something? With the addition of a few herbs, your dish can develop an aromatic flavor and turn your menu into a feast. The right flavor also plays an important role in the recipe of your logistics, so that ...

Thumbnail-Photo: EuroCIS 2022 exceeds expectations
07.06.2022   #retail #mobile payment

EuroCIS 2022 exceeds expectations

Propensity to invest in technology as high as ever in retail – mood in the exhibition halls positive

EuroCIS 2022, The Leading Trade Fair for Retail Technology, has drawn to a close on Thursday (2 June 2022) in Düsseldorf with very good results. With its ranges it impressively underlined how the past two pandemic years...

Thumbnail-Photo: Interactive Touchpoints: Marketing you feel
01.06.2022   #digital signage #Tech in Retail

Interactive Touchpoints: Marketing you feel

Fingerfood for your customers

A pinch of digital, a spoonful of interaction, and a touch of networking – and the customer journey in your store becomes a full-bodied taste experience. Interactive touchpoints add the necessary zing, because commerce no longer takes place ...

Thumbnail-Photo: EuroCIS 2022 – Technology Special
25.05.2022   #online trading #e-commerce

EuroCIS 2022 – Technology Special

The latest technology trends and solutions for the retail industry

In the context of EuroCIS 2022 from 31 May to 02 June 2022, the Leading Trade Fair for Retail Technology, we'll inform you about technology topics such as analytics, payment, digital signage, omnichannel retail, hardware, software and many more.

Thumbnail-Photo: Syndicated shelf intelligence data across every store and shelf...
29.04.2022   #customer satisfaction #Tech in Retail

Syndicated shelf intelligence data across every store and shelf

Real-time, continuous visibility into what’s really on store shelves

Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...

Thumbnail-Photo: Virtual try-on with AR in e-commerce
28.04.2022   #online trading #e-commerce

Virtual try-on with AR in e-commerce

Enhanced and personalized online shopping through augmented reality

It has become standard practice for customers to find product descriptions as well as images or videos for illustration purposes when shopping online. But just because consumers can see a front view or estimate the size with the help of a tape ...

Thumbnail-Photo: Picking orders easier than ever with ring scanners...
26.04.2022   #Tech in Retail #omnichannel

Picking orders easier than ever with ring scanners

Walmart Canada invests in wearable tech: over 1,500 ring scanners arrive in-store

Fingers are flashing as more than 1,500 Ring Scanners arrive to help Walmart Canada associates pick online grocery orders faster and more easily. This investment will benefit more than 130 stores and is one of the first pieces of wearable technology ...

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Checkpoint Systems GmbH
Checkpoint Systems GmbH
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prudsys AG
prudsys AG
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HappyOrNot
HappyOrNot
Innere Kanalstraße 15
40476 Düsseldorf
EuroShop
EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
StrongPoint
StrongPoint
Isafjordsgatan 5
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jisp
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Retail Rocket
Laan van Vredenoord 33
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APG Cash Drawer
APG Cash Drawer
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salsify
salsify
7 rue de Madrid
75008 Paris
CAS Concepts and Solutions AG
CAS Concepts and Solutions AG
Lübecker Straße 128
22087 Hamburg
Square
250 Tottenham Court Road
W1T 7QZ London
Detego GmbH
Detego GmbH
Hans-Resel-Gasse 17a
8020 Graz
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Optomany Ltd
Vaughan Chambers, 4 Tonbridge Road
ME16 8RP Maidstone, Kent
Canto GmbH
Canto GmbH
Lietzenburger Str. 46
10789 Berlin
Superdata GmbH
Superdata GmbH
Ruhrstr. 90
22761 Hamburg
Reflexis Systems GmbH
Reflexis Systems GmbH
Kokkolastr. 5-7
40882 Ratingen
NEXGEN smart instore GmbH
NEXGEN smart instore GmbH
Zur Gießerei 12
76227 Karlsruhe
iXtenso - retail trends
iXtenso - retail trends
Heilsbachstraße 22-24
53123 Bonn