artificial intelligence

Toshiba demonstrates the future of shopping at EuroShop 2020

Toshiba spotlights innovations enabling retailers to create “moments that inspire”

Toshiba Global Commerce Solutions offers EuroShop 2020 attendees a look into the future via its ‘Frictionless Store’, Feb. 16-20, hall 6 booth C41 in Düsseldorf, Germany. Toshiba’s innovative solutions enable retailers to ...

retail trends 1/2020: focus "EuroShop 2020"

The current issue with all trends around retail

Would you like to find out about the latest retail trends in technology, marketing, lighting, store design and logistics, browsing page by page? We would be happy to send you our current print edition retail trends on the focus "EuroShop ...

Solid Lines 2020, a product range …

… designed with the idea of generating unforgettable shopping experiences

New architectural and design concepts are appearing in the conceptualization of current supermarkets, especially aimed at improving the customers' shopping experience by incorporating solutions that generate value, allowing to optimize energy ...

cloud4retail – the revolutionary platform for retailers

Essential services like price calculations, loyalty or promotions

GK Software SE is reinforcing its claim to be the world’s leading provider of software solutions for the retail sector with its cloud4retail platform. cloud4retail combines what is absolutely essential for a forward-looking solution in one ...

“AI starts with AI”

The German Research Center for Artificial Intelligence (DFKI) supports the retail industry

When we shop, many of us are unaware that artificial intelligence helps retailers – in both online and offline settings – more often than we realize. One who is intimately involved in this process along with his Research Center is ...

Face Payment in China

The Arrival of Facial Payment Era

According to recent report by Forward, China is currently the largest consumer in the global face recognition device market, thanks to its booming facial payment sector. In 2017, Chinese market accounted for 29.29% of the global total, and will ...

“Knowledge4Retail”: Artificial intelligence in retail

Web-based knowledge service for robots

The University of Bremen was extremely successful in the innovation competition “Artificial intelligence as a driving force in economically relevant ecosystems” by the Federal Ministry for Economic Affairs and Energy. The Bremen project ...

AI in action: changing the future of customer experience

Interview with Prof. Dr. Jens Böcker, Bonn-Rhein-Sieg University of Applied Sciences

The 34th Bonner Management Forum on November 5, 2019, at the Bonn International Science Forum (“Wissenschaftsforum”) centered on artificial intelligence (AI).Themed "Artificial Intelligence - New Age of Customer Experience", ...

Study: the digitalisation of retailers

Retailers believe they are delivering a consistent digital experience

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season. While 92 percent of digital teams are focused on business outcomes and an ...

Chance for new technologies in retail?

Schwarz Group to work more with the German Research Center for Artificial Intelligence in the future

Schwarz Group is intensifying its cooperation with the German Research Center for Artificial Intelligence (DFKI) to develop applications for new technologies in the retail sector. It will be the first trading company to belong to a group of 29 ...

Thyssenkrupp presents artificial intelligence "alfred”

AI as an essential component of the holistic digitalization strategy

Thyssenkrupp Materials Services continues to drive digital transformation: Since early 2019 an artificial intelligence solution (AI), supported by Microsoft’s cloud platform Azure, has been integrated into the processes of the largest ...

The future of retail: AI is changing everything

AI-enabled systems help retailers understand their customers

For retailers, winning is still all about delighting the customer. The trick is to move fast enough and to be as nimble as possible to satisfy the customer not only today, but in the future. ...

Digital Signage Summit Europe - 30 % discount

Many of the world’s foremost digital signage experts, thought leaders and leading technology and service suppliers will come together to present a unique mix of keynotes, conference channels, awards and exhibition showcase.

Now in its 14th year, DSS Europe is the leading European strategy event exploring the business and technology of Digital Signage and DooH - here is a 30% code for our readers – 415839The theme of this year’s conference is ‘Customer ...

Customer Story: How the Johan Cruijff Arena scores with self-service

CCV helped develop a smart self-service soft drinks dispenser.

Johan Cruijff ArenA, previously known as Amsterdam ArenA, has a capacity of 55,000. As the largest stadium in the Netherlands, it has hosted global sporting events such as the 1998 Champions League Final and the 2013 Europa League Final. The ArenA ...

Digital Signage Summit (DSS) Europe

iXtenso readers receive a 30% ticket-discount!

The two-day event comprises a comprehensive mix of twin-track conference programme; hands-on workshops; exclusive presentations; numerous networking opportunities and a vendor and service supplier exhibition area.In 2019, DSS Europe returns to the ...

Top 8 supply chain technology trends in 2019

Technologies that supply chain leaders simply cannot ignore

Gartner, Inc. has identified the top 8 supply chain technology trends in 2019.Gartner’s top strategic supply chain technology trends have broad industry impact, but have not yet been widely adopted. They might be experiencing significant ...

E-commerce: AI-powered translations revitalize business

Interview with Boris Zielonka, Director Marketing & Sales, Eurotext AG

Retailers who set up an online store can expand their business – especially if they create a multilingual content strategy.As a language and translation service, Eurotext AG supports retailers in this endeavor. From this conversation with ...

Cameras, comfort and Artificial Intelligence

Video: What self-checkout systems can already offer today

Self-checkout systems are enjoying ever greater acceptance and are regarded as an important future topic for retailers and customers. ...

Robots in retail: producer and salesperson all-in-one at the fully automated kiosk

Interview with Matthias Krinke, Managing Director of pi4_robotics GmbH

At Berlin’s shopping mall Bikini Berlin, we meet the robot “Gisela”. The robot’s designer Matthias Krinke sat down with us and explained what she can do and revealed what the retail industry can expect from her and her ...

2nd World Retail Forum, Amsterdam

The latest developments in the industry

World Retail Forum is a platform for retail professionals from across the globe to come together, share experiences and learn from top industry leaders and retail gurus. ...

Toshiba: artificial intelligence for frictionless shopping

AI, edge computing and smart shelf technology at the EuroCIS 2019

Advanced analytics and AI are key to improving planning decisions

Only 33 percent of retailers optimize their inventory by leveraging advanced analytics

According to BRP's 2018 Integrated Planning and Inventory Management Survey, most retailers (67 percent) are not leveraging advanced analytics to improve their planning decisions and optimize inventory. The importance of enhanced data and ...

Artificial Intelligence for Frictionless Shopping

At EuroCIS 2019, Toshiba unveils the way into the future

No scanning, no hassle – the path to the frictionless shop is in front of consumers and retailers.Toshiba’s Innovation Lab pursues this aim with its Frictionless Shopping proof-of-concept. Relying on a multitude of technologies including ...

The robots are mobilizing

How AI and robotics impact trade and logistics

Rapid developments in artificial intelligence and the physical power of robotics applications make their use in commerce–both sales and logistics–increasingly realistic. Customer service and logistics are currently at the forefront of ...

Retailers moved from AI hype to reality in 2018

Significant opportunities for value chain efficiency

A new study from the Capgemini Research Institute has dispelled some of the mystique around AI’s value to retail businesses and revealed a path to tangible growth opportunities. Capgemini calculates a 300 billion+ dollar opportunity for those ...

Accurate and efficient: Artificial Intelligence for hiring and recruiting employees

"Other channels are no longer working": Interview with Melikshah Ünver from Taledo

Skilled labor shortage, high turnover rates and the challenges of digitization: recruiting and hiring top-quality employees is especially difficult in the retail sector, particularly when companies must shake off a dull and dusty image. This is when ...

Voxpro survey reveals consumer preferences for engaging with chatbots for customer experience

68 percent of consumers still have not used chatbots to contact a brand

Voxpro, a provider of beautiful customer experiences, technical support and sales operations solutions, announced today the results of its survey, “Voxpro CX Index: At the Corner of Technology and Human Experience.” The survey, ...

Manthan simplifies marketing orchestration with AI

As customer expectations continue to spiral, businesses need to be on their toes

Manthan, a leading cloud analytics and artificial intelligence (AI) enabled analytics solutions provider, today announced further ‘AI-sation’ of its Customer Marketing Platform, that will deliver huge business value to marketing and ...

Accenture forms strategic alliance

Investment in Chinese AI start-up Malong Technologies

Accenture has formed a strategic alliance with and made a minority investment in Malong Technologies, an artificial intelligence (AI) start-up headquartered in Shenzhen, China. Malong has been recognized by global companies and organizations ...

Perfectly fitting clothes to prevent retail returns

Product recommendations based on a person’s body data

Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...

AI and ML capabilities accelerate digital transformations

JDA software to acquire Blue Yonder

JDA Software Inc., the leading provider of end-to-end supply chain and retail solutions, today announced it has signed a definitive agreement to acquire Blue Yonder, the market leader in AI solutions for retail. This acquisition reflects ...

AI predicts World Cup

AI-powered analysis gives Three Lions little hope for joy in Russia

An advanced artificial intelligence solution has analyzed every international football match played since 1872, running over 1 million simulations of the World Cup and given England just a 5.7 percent chance of writing their names into football ...

Beverage retail market: revolutionary route planning crowned by success

Flaschenpost – successful two-hour delivery service

The German online retail business Flaschenpost (a pun meaning “message in a bottle” or quite literally “bottle delivery” in English) successfully delivers beverages within two hours in Münster and Cologne, with more ...

Personalization & pricing summit

Artificial Intelligence in omnichannel business

The personalization & pricing summit (pps) is Germany’s leading conference for the earnings enhancing application of artificial intelligence (AI) in omnichannel business. ...

Handcrafted skis customized with artificial intelligence

Each ski is handbuilt to unique customer specifics

After nearly three  years of development and over 400 on-snow test days, Original+, a Salzburg Austria-based ski company,launches  its first production run of custom skis crafted with artificial intelligence. Original+’s ...

Artificial Intelligence: a real opportunity for brick-and-mortar retailers

Combining personalized service with AI to optimally reach the customer

Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...

Success is no coincidence: Business Analytics in retail

Business Analytics - Collect and analyze data and use the knowledge from it profitably. With the right systems, every retailer can do that.

Collecting them is one thing, analyzing and using them constructively is another. Customer behavior data is worth its weight in gold. They make it possible to address customers personally, optimise prices and carry out forward-looking analyses. And ...

Interactive and autonomous: Robotics and virtual systems for stationary retail

Robots and virtual systems have arrived in retail. Exhibitors and visitors of EuroCIS explain the role they play there.

Robotics, Virtual and Augmented Reality: What are the latest innovations in the field of these cutting-edge retail technologies? And how can these solutions influence the purchasing behaviour of customers now and in the future? The answers can be ...

EuroCIS 2018 - Into the Cloud with AI

GK Software launches cloud4retail

GK Software SE is presenting innovations and new product versions at the EuroCIS trade show in Düsseldorf. The major focus is on the new full-service solution known as cloud4retail and the personalization of the customer journey with the help ...

EuroCIS 2018: Detego shows digital InStore solutions for the fashion retail industry

Smart fitting room, chatbot und InStore software

Detego, a market leader in real-time business intelligence for the fashion retail industry, will showcase three of its software solutions at EuroCIS, taking place from February 27th to March 1st 2018 in Düsseldorf, Germany. Visitors to ...

EuroCIS 2018 breaks 13,000 sqm mark

Start-up Hub booked out for première

Following the record edition achieved at the last event in 2016, EuroCIS – the leading trade fair for retail technology – is set to grow again next year, as even now, in mid-December, bookings for net exhibition space are exceeding the ...