artificial intelligence

Artificial intelligence is now used in very many areas of retail: automated communication, data analysis, process optimization, inventory planning, logistics operations – the list could be extended almost endlessly.

#artificial intelligence #cash management

Huge success at EuroShop 2023 for ITL’s cash handling and biometrics solutions

Innovative Technology Ltd (ITL) reported a successful show at EuroShop 2023 which took place last week in Düsseldorf, Germany.

Kyra and Ben at an interview with an exhibitor at EuroShop....

#services #artificial intelligence

Our Highlights at EuroShop 2023

Our colleagues Kyra Molinari and Ben Giese stroll through the halls, review the last days and take a closer look at the innovations on Robotics.

Person in fashion store with smartphone in hand

#omnichannel #customer experience

„YOUnifying Experiences“ with Toshiba

At EuroShop 2023, Toshiba Global Commerce Solutions Presents its Suite of Retail Solutions Delivering ‘YOUnifying Experiences’

A man with glasses and a grey jumper stands next to a man with a blue shirt,...

#retail #digitization

World market leader through takeover

Captana finalizes an agreement for the acquisition of Belive.ai

A robot behind the counter of a coffee shop

#brick and mortar retail #retail

Dobot launches Nova collaborative robots for retail automation

New robots are the first two Nova models with payloads of 2 kg and 5 kg for handling retail and physiotherapy tasks respectively

#Tech in Retail #app

Joint forces to create the future of autonomous delivery

Carrefour and Goggo Network French trialling autonomous delivery of Carrefour Drive orders

A road leads through a forest, view from above

#digitization #sustainability

"Please board, doors close automatically"

The "CargoSurfer" project aims to get parcels to their destination sustainably by public transport

Interior view of a shopping centre with Christmas decorations...

#brick and mortar retail #retail

Best practices to help retailers fight crime this holiday season

Interface Systems highlights prevention strategies for protecting employees and premises while reducing retail shrink

A cell phone on a wooden table with a picture of white shoes on it...

#online trading #e-commerce

Smart shopping app Karma launches 'Pay with Karma'

Industry-first AI-based embedded checkout saves consumers time and money shopping with different stores

21.10.2022 #online trading #e-commerce

Cooperation offers e-commerce brands customer service AI

New partnership enables e-commerce brands to leverage the best AI automated customer service through a centralized helpdesk

Thankful, a leader in AI-powered written customer service automation, has struck a strategic partnership with Gorgias, a helpdesk for e-commerce used by over 10,000 online merchants. ...

10.10.2022 #Tech in Retail #omnichannel

Giving associates 'superpowers' to better serve customers

Lowe's digital twin showcases a future in which AI, 3D and AR collaboration are part of retail associates' daily lives

Building upon its history of innovation, Lowe's unveiled the home improvement retail industry's first interactive store digital twin at NVIDIA GTC. Leveraging NVIDIA Omniverse Enterprise, this digital twin showcases a future in which store ...

04.10.2022 #brick and mortar retail #retail

The connected supermarket: shopping experience of the future?

Bizerba presented a wide range of solutions for the retail trade at EuroCIS

A consistent shopping experience across all channels – no problem! Thanks to state-of-the-art devices and artificial intelligence, retailers can further strengthen customer loyalty. At EuroCIS 2022, Bizerba presented new solutions and ...

28.09.2022 #online trading #e-commerce

Are regular stores a thing of the past?

GlobalData: Online shopping trend to completely change how we shop at physical stores by 2030

People love the convenience of shopping online, and experts at GlobalData believe that, by 2030, this will have an even greater impact on the high street than we see today. ...

28.09.2022 #digitization #event

„All-out Phygital“ presented by CHILI publish

Creative tech professionals to unite at ‘All-out Phygital’ edition of SPICY talks ‘22

On November 22-23, 2022, this Brussels-based user event will immerse agencies and brands in creative automation presentations, use cases, and training sessions to educate attendees on how to scale on-brand graphic production for online and offline ...

22.09.2022 #online trading #e-commerce

Instacart announces ‘Connected Stores’ technology

New technology to help grocers seamlessly unify the online and in-store shopping experience

Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...

12.09.2022 #Tech in Retail #delivery

Uber and Nuro announce 10-year partnership for autonomous food deliveries

Multi-year, multiple market partnership will begin with deliveries in Mountain View, California and Houston, Texas

Uber and Nuro, a leading autonomous vehicle company, have announced a multi-year partnership to use Nuro's autonomous, electric vehicles for food deliveries in the United States. ...

07.09.2022 #retail #digitization

Practical buying, automatic selling

Interview with Alexander Eissing, Managing Director of Livello GmbH, about modern vending machines and their cross-sector future

Vending machines are a familiar sight at airports, train stations, hospitals and many other facilities. But not all vending machines are the same. Many of the older models are not suitable for meeting the requirements of both retailers and customers ...

30.08.2022 #Tech in Retail #artificial intelligence

Revenues from robotics deployed in retail stores expected to grow

In-store mobile robotics, contactless checkout, wearables, and smart carts enhance operations

As the world emerges from the global pandemic, retail is growing at levels not seen in the last two decades. Retail sales grew by 7% in 2020 and by over 14% in 2021, which is in stark contrast to the 3.7% annual growth between 2010 and 2019. The ...

15.08.2022 #Tech in Retail #artificial intelligence

Automated stores: the path to the future

Intelligent checkout and shelf systems at EuroCIS 2022

At the past trade fair in Düsseldorf, Zucchetti presented intelligent checkout and shelf systems for the store of tomorrow. Even if the technology is currently still in its infancy – the theoretical possibilities are pioneering.Nico ...

28.07.2022 #Tech in Retail #artificial intelligence

AI-powered product recommendations for better sleep

Reshaping the mattress industry with 3D avatar technology and biomechanics-based simulations

With integration online and in physical Swiss Sense stores, the MQ Fit solution enables highly personalized shopping experience on every sales channel and offers precise product recommendations, making it easier for consumers to find their perfect ...

25.07.2022 #e-commerce #digitization

A.S. Watson injects additional HK$900M in technology

New investments to deliver easier and faster O+O customer shopping experience

A.S. Watson, an international health and beauty retailer, injects an additional HK$900 million in technology this year to accelerate digital transformation and delivery of its O+O platform strategy. Key technology focus areas include heavy up ...

11.07.2022 #Tech in Retail #self-checkout systems

Computer vision in retail: a versatile technology

Theft prevention, self-checkout convenience and customer analytics

Two big goals retailers have today are a) to provide a convenient checkout experience and b) to minimize loss and theft. Advanced computer vision technologies are designed to help achieve both goals. ...

13.06.2022 #Tech in Retail #self-checkout systems

Alimentation Couche-Tard to roll out smart checkout

More than 7,000 stores will get new checkouts using Mashgin's AI-powered technology

Alimentation Couche-Tard Inc. announced it will deploy more than 10,000 Mashgin Touchless Checkout Systems branded as "Smart Checkout," to over 7,000 of its Circle K and Couche-Tard stores during the next three years. The AI-powered ...

Thumbnail-Photo: retail salsa Tech Talks – Industry discussion live for the first time...

09.06.2022 #customer satisfaction #digital signage

retail salsa Tech Talks – Industry discussion live for the first time from EuroCIS 2022

Hot topics of the retail tech industry: automation & AI, smart stores, interactive touchpoints

After one and a half years of successful webtalks in the format "retail salsa – Spice up your Community", we took the EuroCIS 2022, which took place again from 31.05.-02.06. after a pandemic break, as an opportunity to organize the ...

07.06.2022 #retail #mobile payment

EuroCIS 2022 exceeds expectations

Propensity to invest in technology as high as ever in retail – mood in the exhibition halls positive

EuroCIS 2022, The Leading Trade Fair for Retail Technology, has drawn to a close on Thursday (2 June 2022) in Düsseldorf with very good results. With its ranges it impressively underlined how the past two pandemic years...

01.06.2022 #Tech in Retail #artificial intelligence

Automation and AI: Never running “out of …” again

Webtalk: Sharp touch for your automation thanks to artificial intelligence

You know when you try a dish and you’re missing that certain something to make it really delicious? That is how your clientele may feel when they find out that, “This item is unavailable, out of stock, or available at another ...

01.06.2022 #digital signage #digitization

Hanshow faces digital transformation

Personalized retail with ESL and AI

If you want to personalize retail, you can no longer avoid ESL and digital signage. As a provider of ESL and digital signage solutions, Hanshow is very familiar with the digital transformation. At EuroCIS we talk with them about the digital ...

23.05.2022 #sustainability #personnel management

retail trends 1/2022: Focus "EuroCIS 2022"

The latest issue with tips, ideas and trends for and from the retail technology industry

In our latest retail trends, we show you once again what's driving the industry: You can expect photo spreads from international stores, reports on trend topics such as "visual search", "livestream shopping" and ...

16.05.2022 #brick and mortar retail #digitization

Planning staff sensibly – with empathy and AI

Interview with Maximilian Thost, Country Manager DACH at Quinyx

Like no other event before it, the pandemic has shown retailers how important it is to have a well-functioning workforce management system. Absences due to illness or quarantine and the resulting additional workload for the employees remaining in ...

09.05.2022 #online trading #Tech in Retail

Planning staff and assortment optimally

Interview about technologies for measuring visitor flows and movement patterns

State-of-the-art technologies enable retailers to measure the behavior of visitors in their stores and plan accordingly in terms of both staff and product range.XPOLI is a provider of such technologies, which use sensors to create and analyze ...

Thumbnail-Photo: At this years EuroCIS, GK Software presents cloud solutions for the...

04.05.2022 #Tech in Retail #smartphone

At this year's EuroCIS, GK Software presents cloud solutions for the retail industry of the future

GK's world of solutions geared to the constantly changing needs of international retail companies

GK shows latest version of SaaS platform GK CLOUD4RETAIL Transition to cloud – SaaS contracts account for half of GK's new contracts in2021 Pop-up container with the new "grab-and-go" store concept GK GO GK at ...

29.04.2022 #customer satisfaction #Tech in Retail

Syndicated shelf intelligence data across every store and shelf

Real-time, continuous visibility into what’s really on store shelves

Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...

27.04.2022 #POS systems #Tech in Retail

New contact-free food and beverage checkout in time for baseball season

Instacart and Aramark Sports + Entertainment unveil Caper Counter, an AI-powered point-of-sale system

Instacart announced that it is unveiling its Caper Counter, an artificial intelligence-powered point-of-sale system, at Boston's historic ballpark in partnership with Aramark Sports + Entertainment.The new Caper Counter checkout systems will ...

Thumbnail-Photo: American Airlines Center scores with autonomous food & beverage...

20.04.2022 #mobile payment #Tech in Retail

American Airlines Center scores with autonomous food & beverage destinations

AI-powered food & beverage markets blend frictionless and mobile ordering in debut at American Airlines Center in Dallas

American Airlines Center announced the opening of two new frictionless food and beverage experiences. In collaboration with hospitality partner Levy and its innovation studio, DBK Studio, the center has opened a new Market To-Go shop on the ...

01.04.2022 #Tech in Retail #food retail

Ensuring freshness in food retail from farm to plate

Kroger and NVIDIA partner with AI-enabled applications and services

The Kroger Co and NVIDIA announced a strategic collaboration to reimagine the shopping experience using AI-enabled applications and services.Kroger, USA’s largest grocer, and NVIDIA will build a state-of-art AI lab and demonstration center to ...

Thumbnail-Photo: EuroCIS 2022: Trending topics and innovations concerning Retail...

01.04.2022 #mobile payment #Tech in Retail

EuroCIS 2022: Trending topics and innovations concerning Retail Technology

Customer Centricity, Analytics, Payment, Connected Retail and Seamless Store

EuroCIS, The Leading Trade Fair for Retail Technology, held from 31 May to 2 June 2022 in Halls 9 and 10 of Düsseldorf Exhibition Centre is the international communication forum for innovations and trend themes, especially for technology in the ...

24.03.2022 #Tech in Retail #coronavirus

Food retail: from self-scanning to autonomous stores

EuroCIS from 31 May to 02 June 2022 in Düsseldorf presents current technology trends

When Amazon opened the first cashierless "Amazon Go" store to the general public in 2018, most experts in Europe were unanimous in their assessment: a highly exciting, technologically very ambitious project that a company like Amazon can ...

15.03.2022 #online trading #e-commerce

How will consumers buy eyewear in the future?

Measured and focused: online, offline or omnichannel at the optician

The "onlineization" stops at nothing, not even at the eyewear trade. Online purchases of eyeglass frames, sunglasses or contact lenses are widespread. But what about topics such as virtual eyeglass fitting or measuring visual acuity from ...

24.02.2022 #Tech in Retail #artificial intelligence

Top 5 robot trends 2022

IFR reports on increase of adoption, easier operation and automation

The operational stock of industrial robots hit a new record of about 3 million units worldwide – increasing by 13% on average each year (2015-2020). The International Federation of Robotics analyzes the top 5 trends shaping robotics and ...

07.02.2022 #brick and mortar retail #Tech in Retail

"Amazon Go" or "Amazon No"?

Our iXtenso editor tested a “just-walk-out store” from Amazon in Chicago

Is Amazon's ambitious "Amazon Go" project quietly going under? Or is it about to catch on and become ubiquitous? I tried to find answers to these questions at a store in Chicago. ...

21.01.2022 #retail #Tech in Retail

Retail Supply Chain & Logistics Expo

2nd & 3rd March 2022 - ExCeL London

Retail Supply Chain & Logistics Expo is the ultimate hub for retailers to source the solutions that will ensure their supply chain is running as smoothly and efficiently as possible. Taking place at London’s ExCeL on the 2nd & 3rd ...

Thumbnail-Photo: AI Counter tech: future of unmanned retail stores and ability to scan...

08.01.2022 #Tech in Retail #food retail

AI Counter tech: future of unmanned retail stores and ability to scan objects

INFINIQ reveals next-generation retail tech at CES 2022

INFINIQ, an artificial intelligence (AI) and autonomous driving data service company, unveiled its autonomous driving and retail innovation technology at CES 2022 from Jan. 5-7, 2022 in Las Vegas.INFINIQ presents a self-checkout solution and CES ...

06.01.2022 #Tech in Retail #artificial intelligence

AI Kiosks from DeepBrain AI at CES 2022 in Las Vegas

Human-based AI avatars imbedded in interactive kiosks

DeepBrain AI is showcasing its AI Human imbedded "AI Kiosks" from January 5th to January 7th at CES 2022 held in Las Vegas Convention Center, along with its CES 2022 Innovation Awards honoree SaaS solution "AI Studios". "AI ...

18.12.2021 #Tech in Retail #food retail

Israeli companies cooperate on smart shopping carts

Supermarket chain Machsanei Hashuk integrates solution by WalkOut for intelligent shopping carts

The Israeli company WalkOut, the developer of an autonomous end-to-end frictionless shopping solution, announces an extensive cooperation agreement with Machsanei Hashuk, one of the largest supermarket chains in Israel. As part of the ...

Thumbnail-Photo: Creative newcomers present innovative IT-solutions specifically for...

03.12.2021 #Tech in Retail #self-checkout systems

Creative newcomers present innovative IT-solutions specifically for retail

Start-up Hub at EuroCIS 2022, the Leading Trade Fair for Retail Technology

EuroCIS from 15 to 17 February 2022, will again be the hotspot for latest-generation retail technology. For the third time now it will stage the Start-up Hub thereby offering young companies ideal possibilities for making first contacts with ...

19.11.2021 #personnel management #artificial intelligence

Tackling today’s retail staffing challenges with AI-powered WFM

Workforce management solutions to resolve current labor shortage

Experts have attributed this difficulty finding front-line employees to a variety of factors, such as child-care responsibilities, a desire for increased wages and benefits, and concern about new COVID-19 variants.Many retailers are approaching ...

Thumbnail-Photo: Innit and Google Cloud partner to help retailers personalize grocery...

14.09.2021 #e-commerce #brick and mortar retail

Innit and Google Cloud partner to help retailers personalize grocery shopping

Digital as a permanent part of modern shopping routines

Innit has announced a strategic partnership with Google Cloud enabling grocery retailers to deliver personalized services across the entire meal journey, spanning online, in-store, and at-home. The Google Cloud-Innit joint solution boosts retailer ...

17.08.2021 #e-commerce #brick and mortar retail

More trust for retailers with messaging services

Increased purchasing power through conversational AI

Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. ...

11.08.2021 #artificial intelligence #stock level optimization

The intelligent seasoning for your inventory optimization

How to increase your sales with predictive analytics

Predictive tool options for retail and e-commerce are booming. Machine learning and artificial intelligence are used to make very accurate predictions, for example, the expected number of customers in stores, the number of products sold and upcoming ...

10.08.2021 #security #app

Intelligent truck parking solution

New security area from Bosch protects driver and freight

From asphalt to apps, Bosch has implemented a connected security solution for the Frechen truck stop near the A1 to protect people and freight from assaults. The modern parking area near Cologne now has around 40 parking spaces that meet the high ...

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