Artificial intelligence is affecting us: Whether at work or on the sofa, AI is already everywhere.
Chatbots and AI virtual assistants automate customer service
Ongoing high level of data breaches and fraud innovation driving losses
Toshiba spotlights innovations enabling retailers to create “moments that inspire”
The current issue with all trends around retail
… designed with the idea of generating unforgettable shopping experiences
Essential services like price calculations, loyalty or promotions
The German Research Center for Artificial Intelligence (DFKI) supports the retail industry
The Arrival of Facial Payment Era
Web-based knowledge service for robots
The 34th Bonner Management Forum on November 5, 2019, at the Bonn International Science Forum (“Wissenschaftsforum”) centered on artificial intelligence (AI).Themed "Artificial Intelligence - New Age of Customer Experience", ...
A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season. While 92 percent of digital teams are focused on business outcomes and an ...
Schwarz Group is intensifying its cooperation with the German Research Center for Artificial Intelligence (DFKI) to develop applications for new technologies in the retail sector. It will be the first trading company to belong to a group of 29 ...
Thyssenkrupp Materials Services continues to drive digital transformation: Since early 2019 an artificial intelligence solution (AI), supported by Microsoft’s cloud platform Azure, has been integrated into the processes of the largest ...
For retailers, winning is still all about delighting the customer. The trick is to move fast enough and to be as nimble as possible to satisfy the customer not only today, but in the future. ...
Now in its 14th year, DSS Europe is the leading European strategy event exploring the business and technology of Digital Signage and DooH - here is a 30% code for our readers – 415839The theme of this year’s conference is ‘Customer ...
Johan Cruijff ArenA, previously known as Amsterdam ArenA, has a capacity of 55,000. As the largest stadium in the Netherlands, it has hosted global sporting events such as the 1998 Champions League Final and the 2013 Europa League Final. The ArenA ...
Gartner, Inc. has identified the top 8 supply chain technology trends in 2019.Gartner’s top strategic supply chain technology trends have broad industry impact, but have not yet been widely adopted. They might be experiencing significant ...
The two-day event comprises a comprehensive mix of twin-track conference programme; hands-on workshops; exclusive presentations; numerous networking opportunities and a vendor and service supplier exhibition area.In 2019, DSS Europe returns to the ...
Retailers who set up an online store can expand their business – especially if they create a multilingual content strategy.As a language and translation service, Eurotext AG supports retailers in this endeavor. From this conversation with ...
Self-checkout systems are enjoying ever greater acceptance and are regarded as an important future topic for retailers and customers. ...
At Berlin’s shopping mall Bikini Berlin, we meet the robot “Gisela”. The robot’s designer Matthias Krinke sat down with us and explained what she can do and revealed what the retail industry can expect from her and her ...
World Retail Forum is a platform for retail professionals from across the globe to come together, share experiences and learn from top industry leaders and retail gurus. ...
According to BRP's 2018 Integrated Planning and Inventory Management Survey, most retailers (67 percent) are not leveraging advanced analytics to improve their planning decisions and optimize inventory. The importance of enhanced data and ...
No scanning, no hassle – the path to the frictionless shop is in front of consumers and retailers.Toshiba’s Innovation Lab pursues this aim with its Frictionless Shopping proof-of-concept. Relying on a multitude of technologies including ...
Rapid developments in artificial intelligence and the physical power of robotics applications make their use in commerce–both sales and logistics–increasingly realistic. Customer service and logistics are currently at the forefront of ...
A new study from the Capgemini Research Institute has dispelled some of the mystique around AI’s value to retail businesses and revealed a path to tangible growth opportunities. Capgemini calculates a 300 billion+ dollar opportunity for those ...
Skilled labor shortage, high turnover rates and the challenges of digitization: recruiting and hiring top-quality employees is especially difficult in the retail sector, particularly when companies must shake off a dull and dusty image. This is when ...
Voxpro, a provider of beautiful customer experiences, technical support and sales operations solutions, announced today the results of its survey, “Voxpro CX Index: At the Corner of Technology and Human Experience.” The survey, ...
Manthan, a leading cloud analytics and artificial intelligence (AI) enabled analytics solutions provider, today announced further ‘AI-sation’ of its Customer Marketing Platform, that will deliver huge business value to marketing and ...
Accenture has formed a strategic alliance with and made a minority investment in Malong Technologies, an artificial intelligence (AI) start-up headquartered in Shenzhen, China. Malong has been recognized by global companies and organizations ...
Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...
JDA Software Inc., the leading provider of end-to-end supply chain and retail solutions, today announced it has signed a definitive agreement to acquire Blue Yonder, the market leader in AI solutions for retail. This acquisition reflects ...
An advanced artificial intelligence solution has analyzed every international football match played since 1872, running over 1 million simulations of the World Cup and given England just a 5.7 percent chance of writing their names into football ...
The German online retail business Flaschenpost (a pun meaning “message in a bottle” or quite literally “bottle delivery” in English) successfully delivers beverages within two hours in Münster and Cologne, with more ...
The personalization & pricing summit (pps) is Germany’s leading conference for the earnings enhancing application of artificial intelligence (AI) in omnichannel business. ...
After nearly three years of development and over 400 on-snow test days, Original+, a Salzburg Austria-based ski company,launches its first production run of custom skis crafted with artificial intelligence. Original+’s ...
Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...
Collecting them is one thing, analyzing and using them constructively is another. Customer behavior data is worth its weight in gold. They make it possible to address customers personally, optimise prices and carry out forward-looking analyses. And ...
Robotics, Virtual and Augmented Reality: What are the latest innovations in the field of these cutting-edge retail technologies? And how can these solutions influence the purchasing behaviour of customers now and in the future? The answers can be ...
GK Software SE is presenting innovations and new product versions at the EuroCIS trade show in Düsseldorf. The major focus is on the new full-service solution known as cloud4retail and the personalization of the customer journey with the help ...
Detego, a market leader in real-time business intelligence for the fashion retail industry, will showcase three of its software solutions at EuroCIS, taking place from February 27th to March 1st 2018 in Düsseldorf, Germany. Visitors to ...
Following the record edition achieved at the last event in 2016, EuroCIS – the leading trade fair for retail technology – is set to grow again next year, as even now, in mid-December, bookings for net exhibition space are exceeding the ...
In the old days, it entailed gut-level decisions. Meanwhile, artificial intelligence and algorithms assist with replenishment and price optimization today. Dunja Riehemann, Director of Marketing at Blue Yonder, which collaborates with retailers such ...
