mobile shopping

Thumbnail-Photo: Frictionless checkout across all channels to build loyalty...
04.07.2019   #customer satisfaction #mobile payment

Frictionless checkout across all channels to build loyalty

H&M and Klarna elevate the shopping experience for US consumers

H&M and Klarna announced that they have expanded their current partnership agreement to also include the US market, in the development of an unrivalled payments and shopping experience across touchpoints. Together, H&M and Klarna are aiming ...

Thumbnail-Photo: Leveraging the smartphone – mobile shopping...
13.06.2019   #mobile shopping #mobile couponing

Leveraging the smartphone – mobile shopping

67 percent of consumers are likely to shop with a retailer that offers mobile coupons

The proliferation and convenience of mobile devices has completely changed shopping behaviors and elevated customer expectations.Mobile shopping will continue to grow as 41 percent of consumers in the BRP Consumer Study indicate they plan to ...

Thumbnail-Photo: retail trends 1/2019: focus Retail Technology...
12.02.2019   #mobile shopping #digital marketing

retail trends 1/2019: focus "Retail Technology"

Omnichannel commerce, mobile shopping, seamless checkout – technology trends 2019

Would you like to find out about the latest retail technologies and hold something tangible in your hands at the same time?We'll be happy to send you a copy of our print edition retail trends: with the focus on "Retail Technology" ...

Thumbnail-Photo: Visual search: a picture says more than a thousand words...
21.01.2019   #online trading #e-commerce

Visual search: a picture says more than a thousand words

The new product search using images

Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...

Thumbnail-Photo: Mobile Shopping: Of personal shopping assistants and mobile payment...
02.07.2018   #mobile shopping #payment systems (software)

Mobile Shopping: Of personal shopping assistants and mobile payment

Part 4 of the Topic Series: Mobile Optimization

One issue with mobile shopping is that an online store features only a few items of its overall available product selection. Other hurdles often complicate the mobile payment process. That’s one of the conclusions of the “Modern ...

Thumbnail-Photo: PWA and AMP: How to deliver mobile content faster...
25.06.2018   #mobile shopping

PWA and AMP: How to deliver mobile content faster

Part 3 of the topic series: Mobile optimization

In the third part of our series, we introduce more ways to make a mobile website more user-friendly. Aside from affecting load time, these options can do so much more. The technologies are described in detail in the "Modern Mobile Web ...

Thumbnail-Photo: Reduce web page load time – Methods at a glance...
18.06.2018   #online trading #mobile shopping

Reduce web page load time – Methods at a glance

Part 2 of the topic series: Mobile optimization

In the first part of our series, we talked about the challenges of a mobile web presence and analysis tools as outlined in the "Modern Mobile Web Technologies" guidelines of the German Federal Association of the Digital Economy. In this ...

Thumbnail-Photo: Analysis tools – Faster websites boost sales...
05.06.2018   #mobile shopping #smartphone

Analysis tools – Faster websites boost sales

Part 1 of the topic series: Mobile optimization

Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...

Thumbnail-Photo: Consumer mindset mobile first
15.05.2018   #e-commerce #mobile shopping

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

Thumbnail-Photo: Millennial parents shop differently
04.05.2018   #mobile shopping #customer analysis

Millennial parents shop differently

NRF study finds varying shopping behavior in generations of parents

As millennials reach their late 20s and 30s, many are reaching their next step in life: parenthood. And findings from the spring edition of the National Retail Federation’s quarterly Consumer View report released today provide insight into how ...

Thumbnail-Photo: Mobile solutions for retail: flexible, functional and efficient...
27.02.2018   #digitization #mobile shopping

Mobile solutions for retail: flexible, functional and efficient

Let's get mobile: Flexible, handy solutions for all areas of the retail sector are presented to EuroCIS’ visitors. The motto: all information at the right time and in the right place.

Retailers benefit from mobile technologies that are becoming more and more handy and intuitive to use. In this way, information can be used profitably, from the warehouse to the store to the customer's smartphone. EuroCIS shows the full ...

Thumbnail-Photo: Proceed to checkout? Not on your mobile, say researchers...
15.01.2018   #e-commerce #customer satisfaction

Proceed to checkout? Not on your mobile, say researchers

Shoppers are much less likely to go through with their purchases if they are using phones and tablets to buy goods online

Shoppers hoping to bag a bargain in the post-Christmas sales are much less likely to go through with their purchases if they are using phones and tablets to buy goods online. This is because consumers often worry they are not seeing the full ...

Thumbnail-Photo: 7-Eleven tests mobile ordering, delivery and in-store pickup...
14.12.2017   #mobile shopping #delivery

7-Eleven tests mobile ordering, delivery and in-store pickup

7‑ElevenNOW app is expected to roll out to other U.S. locations in 2018

7‑Eleven is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7‑ElevenNOW smartphone app. Currently being tested in 10 downtown and uptown stores, 7‑ElevenNOW is expected to roll out to other U.S. ...

Thumbnail-Photo: Retail isn’t doomed, but a tectonic shift is under way...
18.10.2017   #e-commerce #brick and mortar retail

Retail isn’t doomed, but a tectonic shift is under way

What’s causing this retail shift?

Online shopping has put tremendous pressure on brick-and-mortar retailers, causing large numbers of locations to go out of business. But lest anyone think retail is shrinking, the opposite is actually true. As of July 2017, retail sales were up ...

Thumbnail-Photo: Over half of online shoppers prefer shopping directly with brands over...
04.10.2017   #online trading #mobile shopping

Over half of online shoppers prefer shopping directly with brands over retailers

Brick-and-mortar retail continues to be an important component of the brand experience

New study explores consumer shopping preferences in today’s connected society and provides insight into how brands can best meet consumer needs. The retail industry is constantly undergoing change, altering the roles of retailers, brands ...

Thumbnail-Photo: U.S. customers shop with retailer apps
15.09.2017   #mobile payment #mobile shopping

U.S. customers shop with retailer apps

Mobile retail apps are connecting with private label credit card users

The retail industry has shifted quickly to mobile, bringing the private label credit card market right along with it, according to market research firm Packaged Facts in the new report Private Label Credit Cards in the U.S., 10th Edition. The ...

Thumbnail-Photo: Research for retailers on transforming omni-channel strategies...
30.06.2017   #mobile payment #mobile shopping

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

Thumbnail-Photo: Increase consumer loyalty through mobile self-scanning...
09.05.2017   #mobile shopping #app

Increase consumer loyalty through mobile self-scanning

Scansation helps retailers create personalized offers for anonymous consumers

Good chances for brick-and-mortar retailers to create personalized offers for their anonymous consumers. Since May 2017 a mobile self-scanning system named "Scansation" is available. Special highlight: retailers only need ...

Thumbnail-Photo: Starbucks debuts voice ordering
10.02.2017   #e-commerce #digitization

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

Thumbnail-Photo: Study finds mobile investments pay off in evolving retail landscape...
31.01.2017   #e-commerce #mobile shopping

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...

Thumbnail-Photo: Beacons create an opportunity for new advertising companies...
23.05.2016   #mobile payment #mobile shopping

Beacons create an opportunity for new advertising companies

BLE beacon market remains on target to break 400 million shipments in 2021

ABI Research forecasts the BLE beacon market to more than double in 2016. Given its steady growth, the market remains on track to break 400 million shipments by 2021. "We will continue to see steady rather than spectacular growth this ...

Thumbnail-Photo: Mobile: Brands not ready to meet consumer expectations...
23.05.2016   #mobile payment #mobile shopping

Mobile: Brands not ready to meet consumer expectations

97 percent of brands believe that a good mobile experience impacts customer loyalty, yet 4 in 10 remain without a mobile strategy

Sitecore has released the second half of a global study conducted in conjunction with Vanson Bourne, surveying 450 brand marketers in 11 countries about their attitudes and strategy for the consumer mobile experience. The research shows that ...

Thumbnail-Photo: True Religion redefines clienteling and next-gen customer engagement...
10.05.2016   #mobile shopping #smartphone

True Religion redefines clienteling and next-gen customer engagement

"Band" app delivers holistic view of the shopper to support personalized in-store experiences

True Religion Apparel has partnered with Aptos and Formula 3 Group to enhance and extend the functionality of its Apple Watch "Band" app to redefine the practice of clienteling and next-generation in-store customer ...

Thumbnail-Photo: Starmount and Aurus provide omnichannel payment solution...
27.04.2016   #mobile shopping #mobile terminals

Starmount and Aurus provide omnichannel payment solution

Partnership provides a single solution for retailers to securely manage their payments process both in-store and online

Starmount has entered into a strategic partnership with Aurus to deliver a new service that will allow retail customers using Starmount solutions to implement an omnichannel payment solution to process both in-store and ecommerce ...

Thumbnail-Photo: New system for eCommerce-enabled locations
27.04.2016   #e-commerce #mobile shopping

New system for eCommerce-enabled locations

Raley’s Family of Fine Stores has partnered with Unata to launch an improved web and mobile eCommerce platform, E-Cart.

Raley’s Family of Fine Stores has partnered with Unata, the award-winning leader in 1-to-1 Omni-Commerce solutions, to launch an improved web and mobile eCommerce platform, E-Cart.  The new system will replace Raley’s current ...

Thumbnail-Photo: Battle of the bandwidths
14.04.2016   #mobile shopping #smartphone

Battle of the bandwidths

Why customers are won and lost on the strength of retail networks

Convenient and often personalised, ecommerce and mobile retail are not just eroding share of channel from the store.

Thumbnail-Photo: US brands missing out by not letting mobile app content appear in Google...
15.03.2016   #mobile shopping #app

US brands missing out by not letting mobile app content appear in Google searches

Only 20 percent of iOS apps and 30 percent of Android Apps are able to support Google app indexing

Many brands are failing to let content from their apps show up in Google’s organic search results according to new research from Searchmetrics, the leader in search and content performance. These firms are potentially missing out on valuable app traffic, engagement and conversions.

Thumbnail-Photo: Unicoop Firenze delivers award winning shopping experience...
02.03.2016   #mobile payment #mobile shopping

Unicoop Firenze delivers award winning shopping experience

Using NCR app and omnichannel software platform

Unicoop’s mobile shopper implementation receives a retail technology award at EuroCIS for its seamless self-service shopping experience across in-store, online and mobile channels.

Thumbnail-Photo: Technology influences eight of the top 10 retail trends for 2016...
18.02.2016   #mobile payment #mobile shopping

Technology influences eight of the top 10 retail trends for 2016

Synchrony Financial examines changes empowering consumers and impacting shopping, payments and retail sales.

The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the greatest impact on retail sales in 2016 in a market brief1 released today by Synchrony Financial.

Thumbnail-Photo: Holiday season: more than 1-in-5 shoppers used a mobile device...
29.01.2016   #multichannel commerce #mobile shopping

Holiday season: more than 1-in-5 shoppers used a mobile device

That number was double among Millennial consumers, between the ages of 18 and 34

More than 1-in-5 consumers purchased or browsed for products online via a mobile device when holiday shopping for themselves or others, according to global information company The NPD Group.  “Online shopping continues to grow in ...

Thumbnail-Photo: Posiflex to demonstrate the next wave of mobile POS innovation at...
25.01.2016   #mobile payment #POS systems

Posiflex to demonstrate the next wave of mobile POS innovation at EuroCIS 2016

The Hybrid solution helps brick-and-mortar retailers provide a better shopper experience

Mobile POS will continue to gain traction in retail due to its dual usage in customer-facing and operational employee applications.

Thumbnail-Photo: Smartphone addiction driving January sales
20.01.2016   #online trading #mobile payment

Smartphone addiction driving January sales

UK consumers are more likely to shop on a mobile device

The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices than those from other regions around the world.

Thumbnail-Photo: US consumers turn to Amazon and Google for gift ideas...
15.12.2015   #customer satisfaction #mobile shopping

US consumers turn to Amazon and Google for gift ideas

20 percent say their phone is the only device they’ll use for researching gifts online this holiday shopping season

62 percent of US consumers will have researched Christmas gifts online by looking on Amazon this holiday shopping season, with 44% performing searches on Google according to a new study. Mobile phones are expected to play a big role, with around ...

Thumbnail-Photo: EuroCIS 2016: Making the move towards mobile!...
27.11.2015   #mobile payment #mobile shopping

EuroCIS 2016: Making the move towards mobile!

Everyone’s talking about mobile payment – only consumers aren’t (yet)

Mobile payment continues to pique the interest of the retail community. The types of mobile payment currently being offered to retailers along with approaching trends of the future will be presented at EuroCIS, The Leading Retail Trade Fair taking ...

Thumbnail-Photo: Tablet use to rapidly grow in European Retail...
24.11.2015   #mobile payment #mobile shopping

Tablet use to rapidly grow in European Retail

Key drivers for adoption are the need for improved efficiencies and customer service

In the study "Rethinking Retail: The Tablet Revolution", sponsored by Panasonic, over half of research respondents were already using some tablets. Retail and wholesale organisations forecast adoption to reach 10% by the end of this ...

Thumbnail-Photo: Tablet applications are conquering the point of sale...
02.11.2015   #mobile payment #mobile shopping

Tablet applications are conquering the point of sale

EuroCIS 2016: Retailers are increasingly interested in mobile services

Tablets will be used more and more, not just to advise customers at the POS but also as mobile POSs. Exhibitors are set to present suitable solutions at EuroCIS 2016. Retail chains are giving intensive consideration to the use of mobile POSs in ...

Thumbnail-Photo: Sainsburys responds to current shopping trends...
28.10.2015   #customer satisfaction #mobile payment

Sainsbury's responds to current shopping trends

New store layout and more checkout options are tested

A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...

Thumbnail-Photo: Black Friday 2015 and Holiday Shopping Survey...
20.10.2015   #mobile shopping #marketing research

Black Friday 2015 and Holiday Shopping Survey

A few key points from the survey released by BestBlackFriday.com

With the 2015 Black Friday and holiday season rapidly approaching, BestBlackFriday.com, a deal tracking website focused on analyzing holiday sales, has released its annual survey report made up of 1,140 participants who plan on shopping ...

Thumbnail-Photo: Transforming targeted marketing and shopper engagement...
13.10.2015   #mobile shopping #marketing planing

Transforming targeted marketing and shopper engagement

In-store analytics provider integrates mobile marketing suite and launches new solution

RetailNext Inc. has acquired Pikato, a Chicago-based company whose cloud-based software transforms retail mobile marketing channels into personal, one-to-one interactions between retailers and shoppers. The acquisition immediately ...

Thumbnail-Photo: The sales personnel in the store gets a mobile upgrade...
08.10.2015   #mobile payment #multichannel commerce

The sales personnel in the store gets a mobile upgrade

A complete multichannel system enables selling anywhere in the store

Multichannel is the order of the day – no retailer can still afford not to connect all his sales channels. This usually means a technological challenge in the first place because many different systems must work together. But there are also ...

Thumbnail-Photo: Today’s consumers primarily want a seamless customer journey...
01.10.2015   #consulting #mobile payment

"Today’s consumers primarily want a seamless customer journey"

Interview with Robert Wucher, Head of Technology and Digital Client Solutions, GfK

To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...

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