Keyword: Customer Journey

Thumbnail-Photo: UK consumers demand better, more detailed answers from brands...

News • 29.03.2018

UK consumers demand better, more detailed answers from brands

94 percent say personalised answers will make them more loyal – with 84 percent switching to competitors if responses disappoint, according to Eptica research

Providing more detailed, personalised answers to consumer questions on their channel of choice is now key to winning and retaining customers – but brands in the UK are failing to meet rising expectations. 91 percent of consumers ...

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Verifone GmbH
Verifone GmbH
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36251 Bad Hersfeld
Glory Global Solutions (Germany) GmbH
Glory Global Solutions (Germany) GmbH
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63263 Neu-Isenburg