HappyOrNot
c/o Osborne Clarke
Innere Kanalstraße 15
50823 Köln
Germany
Internet: www.happy-or-not.com/de/
Founding Year: 2009
HappyOrNot® is the global leader in real-time customer and employee satisfaction reporting. Our innovative feedback collecting smileys and intelligent data analytics reporting service helps our clients to improve their customer experience, relationships, and employee engagement. Founded in 2009, we now serve over 3,000 companies across 134 countries and have collected and reported over one billion feedback responses. Clients include Microsoft, McDonald’s, London Heathrow Airport, as well as many Fortune 500 businesses. Headquartered in Finland, HappyOrNot has offices in the U.S. and around the globe, including a reseller network of over 110 organizations.
Find us on Facebook, Linkedin, Twitter @happyornotcom, Instagram, and YouTube
The following is based on a June 2019 interview with Sami Hero, Chief Operating Officer at HappyOrNot’s global headquarters in Tampere, Finland. He spoke with freelance writer Tom Hagy of Philadelphia. In it we will share our thoughts and ...
Customer experience is fundamental to your business and needs to be in your company’s strategy.However, CX leaders are challenged with what it means to spearhead these efforts. To improve their influence, and subsequent results, CX leaders can ...