customer experience

The A.I.-powered ELERA™ Security Suite offers retailers a comprehensive...

Toshiba Launches New ELERA™ Security Suite to Address the Industry’s Challenges Around Shrink

Toshiba’s A.I.-powered solution empowers retailers across the globe to better manage loss prevention and protect profits

#brick and mortar retail #customer satisfaction

Be different – be successful

10 examples of how retailers can differentiate themselves in the market with unique shopping experiences

Innenansicht eines geräumigen, modernen Autohauses mit zwei Autos darin sowie...

#brick and mortar retail #shop building

Meeting places of today: When car dealerships become community spaces

The transformation of showrooms into multifunctional collective hubs

#retail #customer experience

Coach debuts world's first "Coach Airways" retail concept store

A unique retail concept store and café housed in a transformed 1981 Boeing 747 aircraft

A shop window with plants inside; Copyright: Ceyda Çiftci / Unsplash...

#brick and mortar retail #customer experience

Shop windows: Which concept suits you?

Shop windows often determine whether customers enter a shop or not. But what types of shop windows are there – and which ones suit whom?

Exterior view of an Aldi Süd branch with illuminated Aldi sign...

#online trading #e-commerce

Aldi and (e-)commerce in China

How the discounter is positioning itself in East Asia and what others can learn from it

Seven people in fancy clothes in front of an artificial red-orange background...

#e-commerce #digitization

LVMH and Epic Games announce strategic partnership

Companies aim to transform Maisons’ creative pipeline and customer experiences

A neon sign in the shape of an Asian cat figure

#omnichannel #customer experience

Puma reimagines omnichannel shopping experience through metaverse platform

Sports company expands its metaverse web destination, Black Station, with immersive digital retail experience

Pictures of seven of the eight content creators who are part of the Creator...

#online trading #e-commerce

BuzzFeed & Verishop launch "Goodful" storefront

Companies tap exclusive creator network to drive e-commerce and lifestyle content

25.05.2023 #e-commerce #brick and mortar retail

Something is stirring on the shelf

Attracting attention with animated product presentation

A few aisles, many haphazard shelves and even more competing products – how can brands stand out from the crowd? A Romanian start-up has also asked itself this question. The answer: Tokinomo, an interactive robot arm that brings products to ...

12.05.2023 #brick and mortar retail #sustainability

University of Bayreuth: Supermarket of the Future

A board game for creative engagement with novel foods

The labeling of novel foods with the aim of promoting sustainable consumption decisions is currently a much-discussed topic in science, industry and politics. The Simon Nüssel Foundation has recently started funding an unusual research project ...

11.05.2023 #retail #customer experience

Ingka Centres introduces Step Store

Brand-new pop-up retail space opening at meeting places across Europe and Asia where steps equal spending

Step Store aims to make a healthy lifestyle more accessible and bring the fun into fitness. For that, Step Store allows visitors to swap their daily steps for health-focused products, discounts at local stores, or charity donations. Alongside Step ...

04.05.2023 #brick and mortar retail #omnichannel

Mister Spex flagship store in Cologne is "Store of the Year 2023"

Handelsverband Deutschland e.V. (HDE) presents prestigious award to omnichannel optician

The Cologne flagship store of Mister Spex, Europe’s leading digitally driven omnichannel optician, received the prestigious "Store of the Year 2023" award from the German Retail Association (Handelsverband Deutschland e.V. – ...

14.04.2023 #brick and mortar retail #customer experience

Levi's expands retail footprint in Asia

Clothing company announces opening of region's largest store in Bengaluru, India

Spread over a total retail space of 7521 square feet, the Levi's Brigade Road store features the brand's cutting-edge NextGen store format and retails some of its most beloved products. ...

13.04.2023 #customer satisfaction #digitization

The future of marketing is conversational

Global survey: 88% of consumers are seeking text messaging conversations with brands

Consumers around the world are more comfortable than ever interacting with brands, when they feel they’re getting value. The annual "State of Conversational Commerce Report" from Attentive revealed 91% of consumers have already opted ...

11.04.2023 #online trading #sustainability

Eco-friendly shopping spree: Shop 'til you drop - thanks to Omnichannel

Approaches to reconcile climate friendliness and shopping

Around 90.4 billion euros in e-commerce sales in 2022 alone are clear evidence: Germany has long been bitten by the bug of online shopping. But can this trend really be seen as something positive? Is the shipping of parcels still justifiable at all ...

05.04.2023 #shop building #customer experience

Successful design for happy customers

How the right store design enriches the customer experience

blocher partners relies on transdisciplinary work in the conceptual design of stores and thus wants to bring out the (visual) best in stores. How does this also improve the customer experience? Read more about this in the interview. ...

03.04.2023 #online trading #retail

"GreenPickUp": Smart and sustainable parcel delivery in urban areas

How this new concept with mobile parcel stations, data analysis and algorithms is shaking up the industry

The future of inner-city logistics could become greener and more efficient. "GreenPickUp" aims to develop an intelligent data platform that will optimize the intra-urban flow of goods across all sectors. This is more important today than ...

02.04.2023 #brick and mortar retail #customer experience

Mango renovates its flagship store with New Med concept

Refurbishment is part of the plan to refurbish the Mango store network, which aims to extend this retail concept beyond its flagship stores

Mango is continuing with its plan to refurbish its stores in Spain with the reopening of its flagship store in Alicante. The store, located at 33-39 Maissonave Avenue, has a selling space of 1,000 m2 and stocks the Woman, Man and Kids lines. ...

30.03.2023 #multichannel commerce #customer experience

In-store communication: the key is feeling good

What matters in the meantime is the optimal customer approach

"Bringing Digital Retail to Life". For Radio Point of Sale GmbH of Kiel, Germany, the slogan says it all. The company focuses on the possibilities of auditory, visual and interactive communication at the point of sale within the ...

23.03.2023 #brick and mortar retail #sustainability

Mannequins – Colorful, diverse and sustainable

Photos on current mannequin trends

Larger, smaller, male, female – there are significantly more criteria nowadays that define mannequins and their use in stationary retail. (Social) topics such as diversity and sustainability have arrived in the industry. What's more, ...

18.03.2023 #online trading #e-commerce

World Retail Congress

25.04.2023 - 27.04.2023 | Barcelona, Spain

Shaping the future of global retailRetailing has had to face enormous existential challenges. From the Covid-19 pandemic through to today’s worsening macro economic conditions, there are increasing operational pressures and serious impacts on ...

15.03.2023 #Tech in Retail #customer experience

Hibike in Germany benefits from digital price tags

German bicycle retailer uses technology by Delfi

Hibike is a German bicycle retailer with a large selection of bikes and accessories. To make it easier for customers to find information about prices and products, Hibike has chosen to implement digital price tags from the European IT company, Delfi ...

Thumbnail-Photo: Sensei launches Europes most sophisticated autonomous supermarket with...

13.03.2023 #brick and mortar retail #Tech in Retail

Sensei launches Europe's most sophisticated autonomous supermarket with Hewlett Packard Enterprise

The technology behind the Dojo is scalable for retail spaces ranging from from 150 m2 to 1500 m2

Sensei the leading European provider of autonomous store technology, announced in March 6th the launch of its 'Dojo', the most sophisticated autonomous retail environment in the world: the space itself has 500m2, the biggest store fully ...

12.03.2023 #customer experience #electronic shelf labels (ESL)

Rigtig Kaffe gets help with dynamic prices in the showroom

Denmark's largest specialist shop for espresso machines, coffee grinders, barista equipment and coffee beans uses technology from Delfi

Denmark's largest retailer of espresso machines, rigtigkaffe.dk, which has just won the third Gazelle award (Danish growth award), has moved from Skanderborg to new, beautiful premises in Tilst. In a new and modern showroom, customers can taste ...

07.03.2023 #Tech in Retail #omnichannel

Unieuro Italy: Success with digital price tags

Distributor of consumer electronics and household appliances uses ESL technology from Delfi

More than 40 Unieuro stores in Italy are now using the Breece System with the cloud-based ESL (electronic shelf labels) solution from Delfi Technologies – a European IT company. ...

22.02.2023 #omnichannel #customer experience

„YOUnifying Experiences“ with Toshiba

At EuroShop 2023, Toshiba Global Commerce Solutions Presents its Suite of Retail Solutions Delivering ‘YOUnifying Experiences’

EuroShop 2023 attendees are invited to visit Toshiba Global Commerce Solutions in Hall 6, Booth C41, from February 26 through March 2, 2023. The company will showcase how retailers can scale and reimagine the shopper experience through Toshiba's ...

Thumbnail-Photo: Retailer Bonita transforming store operations with Zebra’s software...

21.02.2023 #digitization #Tech in Retail

Retailer Bonita transforming store operations with Zebra’s software solution

Zebra enables retailer to digitize task management, communication and merchandise workflows across 470 stores

Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that German fashion retailer Bonita is set to transform its retail operations ...

16.02.2023 #e-commerce #customer experience

How to thrive with social commerce in 2023

Webinar on 22nd February at 4:30 CET

Global sales through social media platforms reached an estimated $992 billion in 2022, and that growth isn’t expected to slow down any time soon! Data from the MikMak platform shows that shopping traffic on social channels grew 19 percent last ...

14.02.2023 #retail #digitization

Smart Retail Tech Expo

28.02.2023 - 01.03.2023 | London, United Kingdom

The UK’s leading show bringing digital innovation to the retail sector Smart Retail Tech Expo has been specifically created to educate, innovate and connect the retail sector with the suppliers who are shaping the future of the industry. ...

09.02.2023 #online trading #retail

Many paths lead to the checkout – or not!

Analyse and optimise the quality of digital customer experiences

Knowing the online customer journey, even observing it over the user's shoulder – isn't that the dream of every online retailer? And then to understand why customers convert or not ...

01.02.2023 #brick and mortar retail #customer satisfaction

Are you leveraging the full potential of in-store foot traffic?

Bring digital marketing campaigns to physical stores

Everyday brands and retailers try and get customers to buy products. Their prime target is to bring customers as close as possible to the purchase moment – in the aisle. Why? Because 85% of Total Retail Sales are still made in Physical Stores. ...

23.01.2023 #digitization #Tech in Retail

Jutland’s largest wine shop is successful with digital price tags

Danish wine retailer Supervin benefits from modern technologies

In Hjørring (Denmark), plenty of wine is being sold at Supervin. The company's popular webshop accounts for 90 percent of the revenue, which has required new digital initiatives in the store. Supervin has therefore implemented digital ...

09.01.2023 #online trading #e-commerce

Weekly groceries almost delivering themselves to your doorstep

LOXO presents Europe's first autonomous delivery vehicle for last mile delivery

Lack of staff and processes with optimization potential in retail? LOXO kills two birds with one stone and releases the brand new LOXO Alpha on the streets of Switzerland already at the beginning of this year: an innovative answer to the dynamically ...

04.01.2023 #online trading #e-commerce

Open app, call fitting room, try on

Amazon sets on the fashion niche with Amazon Style with all-modern technology

Online? Offline? Omnichannel! That's what customers are often calling for these days. Even e-commerce veteran Amazon hears the calls from afar and, after its Amazon Go and Amazon Fresh stores in the grocery sector including self- and seamless ...

29.12.2022 #digitization #Tech in Retail

Raiffeisen relies on automatic price control

Optimized processes thanks to electronic shelf labels

Raiffeisen-Markt Emsdetten optimizes its store operation with electronic price tags to free up time for customer service. Heavy manual work processes have been replaced with a digital solution that saves significant amounts of time and handles ...

27.12.2022 #brick and mortar retail #food retail

Baking fresh tradition that tastes great!

Store design in the traditional bakery Mi Pan in Mexico City

Whoever buys their baked goods here will be wide-eyed at first – not only because of the huge selection of breads, pastries, nibbles and cakes. The store design of the Mi Pan bakery is also astonishing ...

22.12.2022 #digitization #Tech in Retail

Esso Deli de Luca improves the customer experience with digital signs

Norwegian delicatessen chain offers first-class ambience – with digital price tags

Good food and drink experiences are the most important thing for Esso Deli de Luca, which has chosen to install the Breece System with electronic shelf labels from Delfi Technologies to save time that instead can be used to deliver more quality ...

16.12.2022 #brick and mortar retail #sustainability

Showfields comes to Washington D.C.

Company has opened its fourth lifestyle discovery store at 3077 M Street NW in Georgetown

The NYC-based company Showfields is known for bringing shoppers immersive brand curations and experiential store design. The DC location is a unique display of sustainability – the previous tenant was Brooks Brothers, and the Showfields ...

Thumbnail-Photo: Pixizoo: Digital price tags are a success among baby and childrens...

15.12.2022 #digitization #Tech in Retail

Pixizoo: Digital price tags are a success among baby and children's equipment

New initiatives and technologies to help Danish online giant Pixizoo achieve ambitious growth target

The online success Pixizoo has come to stay. A new capital injection and new initiatives will help to realize the company's ambitious growth target of 20 percent per year, among other things with the help from digital price tags from Delfi ...

14.12.2022 #e-commerce #customer experience

Salsify: Expansion of the GDSN data pool

Provider of the commerce experience management platform CommerceXM wants to fully meet requirements of the DACH region

Salsify’s GS1-certified GDSN data pool now provides full support for all target market validation requirements in the DACH region, which includes Germany, Austria, and Switzerland. Products synchronized to trading partners in these ...

12.12.2022 #e-commerce #digitization

Nike launches a new digital community and experience

.SWOOSH – a platform that champions athletes and serves the future of sport by creating a home for Nike virtual creations

Nike has launched .SWOOSH, a new digital community and experience which is a home for Nike virtual creations and uses blockchain-powered technology – or what many call “web3” – to offer an inclusive, equitable place for ...

09.12.2022 #online trading #e-commerce

Lifebelt digital headquarters in retail?

About You and Douglas – How retail can succeed in a digital world

In recent years, some companies that previously relied on their fixed location havebeen forced to switch their business model partially or even completely to e-commerce-but this is not enough to survive in this fast-moving and agile ...

09.12.2022 #digitization #Tech in Retail

Hobro Vinhandel digitizes the store with electronic price tags

Danish wine merchant invests in electronic price tags from Delfi Technologies and a new checkout system

The local wine shop in Hobro (Denmark) has existed for more than 10 years. A growth journey is underway, including a full digitizationof the store. Going from writing price tags in hand to a fully digital solution with a complete overview of and ...

07.12.2022 #omnichannel #customer experience

Virtual gear for new realities

adidas Originals launches inaugural NFT wearables collection

adidas Originals unveils a limited collection of blockchain-based virtual wearables, released as non-fungible tokens (NFTs). Representing the brand’s first NFT collection of wearables, which is a new, interoperable product category adidas ...

05.12.2022 #brick and mortar retail #digitization

EuroShop 2023 – Are autonomous stores the future of retail?

Checkout-free stores: Ringing in the changes

The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores with more and more technological intelligence. ...

05.12.2022 #brick and mortar retail #app

Experiencing books in a new way

How Hugendubel combines books with gaming to offer its customers a new experience

How do you offer something new to loyal customers and at the same time win over people you couldn't reach before? The bookseller Hugendubel has found a modern and innovative solution: the app "Weltensammler" ("Worlds ...

23.11.2022 #digitization #Tech in Retail

Ditur.dk: Now with digital prices in the flagship store in Aarhus

Danish jewellery and watch shop uses electronic shelf labels from Delfi

The growth comet Ditur, known from ‘Løvens Hule’ (Danish TV show) and a massive social media presence, opened its first store in the heart of Aarhus in 2021. To make web prices and promotions visible in the store, Ditur has ...

11.11.2022 #brick and mortar retail #retail

First retailers announced for Royalmount shopping centre

Louis Vuitton, Gucci, Tiffany & Co. and RH with new presence in Montreal's new Midtown destination

Royalmount, Montreal's future destination for over 170 stores including 60 restaurants and experiential attractions, has announced that Louis Vuitton, Gucci, Tiffany & Co., RH, Sandro and Maje have been confirmed for the major new retail and ...

09.11.2022 #brick and mortar retail #retail

CAP3000 namend 'World's Best Shopping Centre 2022'

MIPIM jury honours shopping centre extension including sea view on the Côte d'Azur

The jury of this year's MIPIM Awards has recognized Altarea Commerce's CAP3000 as the "Best Shopping Centre" in the world thanks to an extension overlooking the sea completed in 2021. ...

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