Technology

Presenting news and products in retail technology: You'll find IT solutions, hardware and software for retailers, as well as practical tips for application.

Thumbnail-Photo: Augmented reality in online shopping
09.06.2020   #online trading #e-commerce

Augmented reality in online shopping

Study finds that augmented reality reduces the number of returns

A recent survey found that online shoppers return 70 percent of the clothing they order, more than any other category of purchase. This has an indirect but real impact on the environment.Online shoppers tend to order multiple sizes and colors, with ...

Thumbnail-Photo: COVID-19: surge in first-time online shoppers...
05.06.2020   #online trading #e-commerce

COVID-19: surge in first-time online shoppers

Risk of outdated fraud controls

The provider of fraud protection solutions ClearSale analyzed April 2020 e-commerce customer data from clients in the U.S., Canada, Australia, Mexico and Argentina – all countries where some form of lockdowns were in effect. The analysis ...

Thumbnail-Photo: Promotions and new product launches
04.06.2020   #coronavirus #product presentation

Promotions and new product launches

Challenge for CPG companies in the Corona crisis

The industry is also affected by the Corona crisis, although retail store were always open and some products were allowed to experience a real boost in sales through so-called hoarding. But there are very big challenges in this time. On the one ...

Thumbnail-Photo: Connected Retail Experiences and StartmeupHK Festival 2020 goes virtual...
03.06.2020   #e-commerce #multichannel commerce

Connected Retail Experiences and StartmeupHK Festival 2020 goes virtual

Transformation from an in-person event to a fully virtual experience

The StartmeupHK Festival 2020 is to be transformed from an inperson event to a fully virtual experience. Connected Retail Experiences will take place on 7th July 2020. Inves tHK’s decision to bring this annual event into the ever more rapidly ...

Thumbnail-Photo: Automated delivery services sprang up during China’s Covid-19 lockdown...
03.06.2020   #coronavirus #delivery

Automated delivery services sprang up during China’s Covid-19 lockdown

Retail technologies at Smart Retail Expo (SRE 2020)

In response to the Covid-19 outbreak, China’s retail giants JD.com and Meituan both deployed their smart deliver robots/vehicles in heavily locked down cities, such as Wuhan and Beijing. Insiders believe automated delivery technology will be ...

Thumbnail-Photo: Mastercard launches recovery insights initiative...
02.06.2020   #payment systems #credit card

Mastercard launches recovery insights initiative

Extending COVID-19 commitments by providing data insights and tools

Businesses and governments across the globe are looking for resources to help better manage the health, safety and economic risks presented by the recent pandemic. To assist in these efforts, Mastercard has launched Recovery Insights, a set of ...

Thumbnail-Photo: The safety barrier you need right now
02.06.2020   #customer satisfaction #security

The safety barrier you need right now

Poindus ProShield is an effective protection screen.

Safeguards like social distancing implemented in-store during staff-customer interactions are enhanced with our ProShield, an effective protection screen that provides an additional layer of protection for cashiers & customers at the point of ...

Thumbnail-Photo: Digitalization in the german wholesale industry...
29.05.2020   #digitization #self-checkout systems

Digitalization in the german wholesale industry

METRO Companion App

Retailers have embraced digitalization to enhance the customer experience for many years. Examples of the growing digital transformation market include self-checkouts, omnichannel marketing, and electronic shelf labels. Customer apps are also ...

Thumbnail-Photo: Creative criminal meets intelligent security system...
28.05.2020   #security #brick and mortar retail

Creative criminal meets intelligent security system

Interview with Ralph Siegfried, Business Development Manager at Axis Communications GmbH

Stores come in different sizes, have different settings and vary in product selection. That’s also why they need a customized loss prevention and security solution. What are some options for retailers and what key elements do they need to ...

Thumbnail-Photo: Europe to dominate open banking implementation...
26.05.2020   #mobile payment #payment systems

Europe to dominate open banking implementation

Instant messaging users to reach 4.3 billion in 2020, as new payment services emerge

A new study from Juniper Research found that the number of instant messaging users will reach 4.3 billion in 2020, rising from 3.9 billion in 2019. This is a growth of 9 percent year-on-year, largely driven by an increased need for remote ...

Thumbnail-Photo: Simple tips and tricks to start your online business...
20.05.2020   #online trading #retail

Simple tips and tricks to start your online business

How to start an e-commerce business: Why you don’t always need a big online store

Creating your own online store is still the most popular way to sell products online. To start an e-commerce business, you first need a store setup and a fulfillment service provider who handles the warehousing, packaging, and shipment of ...

Thumbnail-Photo: COVID-19 accelerates adoption of contactless payments...
20.05.2020   #payment systems #coronavirus

COVID-19 accelerates adoption of contactless payments

Consumers around the world are switching to contactless to help with social distancing

RBR’s Global Payment Cards Data and Forecasts to 2024 reportreveals how increased contactless card issuance and acceptance combined with changes in consumer behaviour are driving growth in contactless payments. In 2018, the number of ...

Thumbnail-Photo: Behind the curtain: Inside Amazon
18.05.2020   #online trading #marketing

Behind the curtain: Inside Amazon

A Frankfurt startup helps sellers to improve their ranking on the platform

"I want to successfully promote and sell my products on Amazon" - that's the goal of many sellers. It comes as no surprise as the Seattle-based online store has evolved to become the largest e-commerce marketplace in Europe since its ...

Thumbnail-Photo: Stay safe with VariPOS
11.05.2020   #cashpoints #terminals

Stay safe with VariPOS

How technology helps – Stay safe at the point of sale

Technologies for product identification and payment authentication are great for improving the customer experience with speed and accuracy, but these technologies are also being seen as beneficial in the wake of the Coronavirus Pandemic. ...

Thumbnail-Photo: Contactless? Cross-channel? Consumer-friendly?...
11.05.2020   #mobile payment #payment systems

Contactless? Cross-channel? Consumer-friendly?

Things to look for in a payment solution

Whether it’s e-commerce, point of sale, or mobile payment: we have to pay for our purchase. But what do customers want and expect from a payment solution? How can retailers meet these expectations and are self-checkouts really a faster option ...

Thumbnail-Photo: Electronic shelf labels: photo store introduces new technology...
09.05.2020   #electronic shelf labels (ESL) #electric displays

Electronic shelf labels: photo store introduces new technology

Cooperation between Photografica and Delfi Technologies

Photografica is a professional photography store in the heart of Copenhagen. Here, personal counseling and service play a crucial role. To the benefit of both employees and customers, the store has installed electronic price tags.With a central ...

Thumbnail-Photo: Contactless payments without a need for an app or terminals...
07.05.2020   #software as a service (SaaS) #payment systems (software)

Contactless payments without a need for an app or terminals

Payment solution operating on smart codes

XcooBee announced the availability of XcooBee Pay, a complete and efficient system for contactless payments and order taking. XcooBee Pay does not require an app to work and has eliminated all touch and friction points.XcooBee was formed with the ...

Thumbnail-Photo: Local, cross-channel, pared down – retail trends...
27.04.2020   #digital signage #brick and mortar retail

Local, cross-channel, pared down – retail trends

Pointers from 3 EuroShop 2020 exhibitors

Current and future retail trends – what better place to look for them than EuroShop, the World’s No. 1 Retail Trade Fair.iXtenso was there and talked to several exhibitors about their visions and their contribution to the future of ...

Thumbnail-Photo: How to make sure your online shop doesn’t collapse...
20.04.2020   #online trading #e-commerce

How to make sure your online shop doesn’t collapse

To prepare your online shop for peak loads caused by advertising campaigns or cyber attacks

The recommendation of your product by an influencer or the rush of customers for your voucher deal and other successful marketing measures are actually a blessing for every retailer. But they can backfire! ...

Thumbnail-Photo: All hands on deck in food retailing due to the coronavirus pandemic...
15.04.2020   #online trading #e-commerce

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Thumbnail-Photo: The new digital signage landscape: cloud-based...
14.04.2020   #digital signage #artificial intelligence

The new digital signage landscape: cloud-based

Using AI for automation and personalization

Big technology advancements mean digital signage systems are starting to become easier to use, to scale and to integrate, fuelling a market boom that will see the sector worth almost 30 billion dollars in five years' time.In a market that's ...

Thumbnail-Photo: Consumer survey: social distancing is changing shopping habits...
10.04.2020   #brick and mortar retail #payment systems

Consumer survey: social distancing is changing shopping habits

Touchless or self-checkout options preferred for instore shopping during COVID-19 pandemic

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey from Shekel, pioneers in advanced weighing technologies. And 87 percent of shoppers say ...

Thumbnail-Photo: WirvonHier – Virtual strolling through retailers from the neighborhood...
02.04.2020   #brick and mortar retail #mobile shopping

WirvonHier – Virtual strolling through retailers from the neighborhood

How an app brings local retailers and customers together contactless

Many retailers have had to close their shops due to the Corona crisis. But this does not mean that as a result the connection to the customer has to suffer. The WirVonHier project shows how to reach customers and moreover connect with their needs ...

Thumbnail-Photo: Collaboration of Hobbii.dk with Delfi Technologies...
01.04.2020   #electronic shelf labels (ESL) #electric displays

Collaboration of Hobbii.dk with Delfi Technologies

Danish e-commerce company has found the recipe for physical stores

In August 2019, the popular e-commerce store, Hobbii.dk, opened its first physical store in Roskilde. Within the next three years, the yarn store expects to open another 60 stores. The store universe must be the same offline as well as online - a ...

Thumbnail-Photo: Spit protection instead of push feed systems...
01.04.2020   #security #brick and mortar retail

Spit protection instead of push feed systems

Medium-sized company POS Tuning converts production and develops hygiene products

Special times require special action. The past few weeks have shown that unforeseeable events can simply turn the usual life upside down. The corona virus partially paralyses public life completely. Every contribution that helps to keep a regular ...

Thumbnail-Photo: Shop NEXT 2020
31.03.2020   #online trading #brick and mortar retail

Shop NEXT 2020

Next shopping experience

Due to the retail industry in Southeast Asia is developing rapidly and the retail industry value has exceeded 100 billion dollars. Over 250 exhibitors and 10,000 visitors from 30 countries or regions are expected to participate in Shop Next ...

Thumbnail-Photo: Our bot is happy to assist you
31.03.2020   #consulting #customer relationship management

Our bot is happy to assist you

Chatbots and AI virtual assistants automate customer service

Chatbots and virtual assistants – some think they are creepy, others consider them a part of daily life. Either way, they patiently answer frequently asked questions related to the opening hours of the nearest supermarket.By now, some ...

Thumbnail-Photo: Corona crisis: Contactless payment more popular than ever...
30.03.2020   #brick and mortar retail #cashpoints

Corona crisis: Contactless payment more popular than ever

Practical, fast, and, above all, hygienic

"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...

Thumbnail-Photo: Saving time and money: More POS systems
30.03.2020   #POS systems #cashpoints

Saving time and money: More POS systems

Saving you time, energy, and space – Traditional checkouts are so yesterday. "Multi Device" is the new way to go

Mobile or hybrid point-of-sale systems are the latest must-have technology and a major trend right now. Rolf Thomann, CEO of the Swiss company 4POS AG explains why retailers increasingly rely on them and describes the many key features and ...

Thumbnail-Photo: Wirecard and Klarna launch joint payment solution for merchants...
27.03.2020   #payment systems #digitization

Wirecard and Klarna launch joint payment solution for merchants

Wirecard embeds all three Klarna payment methods into merchants' checkout

Wirecard, the global innovation leader for digital financial technology, and Klarna, a leading global payments and shopping provider, announced today the launch of a new enhanced joint payment solution. All three Klarna shopping methods, Pay Now, ...

Thumbnail-Photo: Blockchain guideline for companies
26.03.2020   #logistics #delivery

Blockchain guideline for companies

Guideline offers overview of foundational data elements and standards to enable supply chain visibility

GS1 US has published a new guideline titled "Applying GS1 Standards for Supply Chain Visibility in Blockchain Applications," an educational resource that can help industry enable supply chain visibility in blockchain implementations by ...

Thumbnail-Photo: Tired of paperwork? It’s time for AI!
26.03.2020   #consulting #brick and mortar retail

Tired of paperwork? It’s time for AI!

Artificial intelligence helps small and medium-sized retailers to tackle accounting

Accounting - A term that is synonymous with stress for many businesses. The minds behind sevDesk felt the same way, which prompted them to develop accounting software that tackles the annoying paperwork. In this interview, CEO Fabian Silberer talks ...

Thumbnail-Photo: 3D product configuration: individualization online and in real time...
24.03.2020   #online trading #online marketing

3D product configuration: individualization online and in real time

Video interview with Yusuf Sahin, sales consultant at Derwid

The more attractive the presentation of a product, the more likely customers are to decide to buy online.One way of doing this is 3D product configuration, in which all the data and options of a product flow into the background. This allows the user ...

Thumbnail-Photo: FinTechs are reshaping the German payment industry...
16.03.2020   #mobile payment #retail

FinTechs are reshaping the German payment industry

Online retailers and customers prefer modern, fast, and easy financial services

FinTech companies are securing more and more German payment market shares and are turning the traditional banking business model upside down with their innovative digital solutions. This was one of the findings of a recent ECC Köln (Cologne) ...

Thumbnail-Photo: Young merchant beats all sales records
12.03.2020   #electronic shelf labels (ESL) #marketing

Young merchant beats all sales records

Electronic shelf labels save time for promotional activities

In 2019, the independent merchant, Matias Paaske, in charge of Min Købmand in Østerild (Denmark), won the "Merchant of the Year" award in the Dagrofa group. The great honor comes after an impressive development of the store ...

Thumbnail-Photo: International SEO for e-commerce
12.03.2020   #online trading #e-commerce

International SEO for e-commerce

Product mix strategy proves to be the biggest challenge

If you want to rank internationally, you must make SEO (search engine optimization) an integral part of your e-commerce project management right from the start – and this applies to both the launch and relaunch of a new store. Poor SEO ...

Thumbnail-Photo: Password? No need!
09.03.2020   #security #mobile payment

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

Do you have an existing user account? Did you forget your password? No doubt, those are some annoying questions when you shop online. The brains behind IDEE agree and leverage your "digital identity" to make surfing and online shopping ...

Thumbnail-Photo: INTERNET WORLD EXPO 2020
06.03.2020   #e-commerce #cashpoints

INTERNET WORLD EXPO 2020

ROQQIO makes retailers fit for the networked future

ROQQIO will participate in this year's INTERNET WORLD EXPO in Munich on March 10 and 11, the information platform for e-commerce decision-makers and Internet professionals. By visiting the ROQQIO booth in Hall C5, POS-C9, retailers will learn ...

Thumbnail-Photo: Online payment fraud losses to exceed $200 billion...
02.03.2020   #online trading #mobile payment

Online payment fraud losses to exceed $200 billion

Ongoing high level of data breaches and fraud innovation driving losses

A new study from Juniper Research has found that businesses in e-commerce, airline ticketing, money transfer and banking services, will cumulatively lose over 200 billion dollars to online payment fraud between 2020 and 2024, driven by the increased ...

Thumbnail-Photo: One-way street turns into central hub
02.03.2020   #brick and mortar retail #omnichannel

One-way street turns into central hub

Checkout area a game changer for retailers: payment goes “omnichannel“

Retail checkout counters have to rise to the challenge of ever-increasing customer needs and expectations: The checkout as a one-way street, where customers simply pay for their items and physically take them home, is no longer a viable business ...

Thumbnail-Photo: Let-Køb introduces new technology to save time...
02.03.2020   #electronic shelf labels (ESL) #electric displays

Let-Køb introduces new technology to save time

First store in the Let-Køb chain invests in electronic shelf labels

As the first store in the Let-Køb chain, ‘The Old Grocery Store’ at Rømø has chosen to invest in electronic shelf labels to ensure correct labeling of goods and to make sure that the signage always is up-to-date. A ...

Thumbnail-Photo: Helpful customization or furtive manipulation?...
26.02.2020   #customer satisfaction #data management

Helpful customization or furtive manipulation?

How Germans see personalization of online services

To ensure that our online experience is closely tailored to our interests and preferences, algorithms collect our personal data and analyze our online behavior. The data collected are used to infer sensitive information and to shape our digital ...

Thumbnail-Photo: When is the customer especially HAPPY?
26.02.2020   #customer satisfaction #customer relationship management

When is the customer especially HAPPY?

155.9 million data points from over 1,000 retailers globally reveals happiest and unhappiest retail seasons

Easter is the unhappiest major retail event of the year, while shoppers love Halloween shopping, according to data from the world’s leading customer feedback solution, HappyOrNot.The Finnish technology company, which works with retailers such ...

Thumbnail-Photo: Cutting through the tax jungle
25.02.2020   #online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

Thumbnail-Photo: For retailers: VR Payment China Solution
20.02.2020   #mobile payment #payment systems

For retailers: VR Payment China Solution

Payment specialist opens the Chinese market to retailers with a comprehensive solution for Alipay and WeChat

VR Payment presents the ‘China Solution’ at the EuroShop 2020: An all-round service package with which retailers can gain access to the Chinese market and profit from the increasing spending by tourists from Asia. In addition to the ...

Thumbnail-Photo: Self-Service for the ultimate customer experience...
19.02.2020   #brick and mortar retail #self-checkout systems

Self-Service for the ultimate customer experience

EuroShop 2020: iXtenso spoke with Diebold Nixdorf

Diebold Nixdorf as a leader in connected commerce offers innovative technologies for the optimized mix of self-service and checkout systems. With the program Storerevolution™ their solutions are a benefit for customers and retailers at the ...

Thumbnail-Photo: Checkpoint: Commitment to the shopping experience...
19.02.2020   #customer satisfaction #brick and mortar retail

Checkpoint: Commitment to the shopping experience

Technologies for satisfied customers

Are you wondering how you can deliver a seamless shopping experience to your customers? Checkpoint's experts provide retailers with three ways to make your customers even happier. Watch the video to learn more. ...

Thumbnail-Photo: Energy saving with communicating glass systems...
18.02.2020   #Trade fair special EuroShop 2020 #EuroShop

Energy saving with communicating glass systems

EuroShop 2020: iXtenso spoke with Saint-Gobain

Saint-Gobain presents their latest innovation on glass for the commercial refrigeration. It offers a concept of digital solutions based on communicating glass systems driven by an application, with the aim to display information to the consumer and ...

Thumbnail-Photo: Building the bridge between offline and online...
18.02.2020   #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

Thumbnail-Photo: The cash register capable of everything
18.02.2020   #customer satisfaction #epos systems

The cash register capable of everything

Flexible use from manned checkout to self-checkout point

Customers walking through the store with their own cash register on hand? This versatility of shop technology and shop fittings corresponds to the change in brick and mortar retail. MAGO wants to help retailers to meet this challenge with ...

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SAP Deutschland SE & Co. KG
SAP Deutschland SE & Co. KG
Hasso-Plattner-Ring 7
69190 Walldorf
LINK Mobility GmbH
LINK Mobility GmbH
Alter Teichweg 23
22081 Hamburg
Eldat Communication Ltd.
7 Rival Street
67778 Tel-Aviv
ThoughtWorks Deutschland GmbH
Großer Burstah 46-48
20457 Hamburg
Reply Deutschland AG
Bartholomäusweg 26
33334 Gütersloh
ORACLE Deutschland B.V. & Co. KG
ORACLE Deutschland B.V. & Co. KG
Salzufer 8
10587 Berlin
Trinodis GmbH
Trinodis GmbH
Friedrich-Bergius-Ring 5a
97076 Würzburg
Joalpe Industria de Expositores SA
Lote 43, Zona industrial do Tortosendo
6200 Tortosendo
Pixeltale
Raiffeisenstraße 2
63110 Rodgau
W+P Solutions GmbH & Co. KG
Breitwiesenstrasse 19
70565 Stuttgart
VCR Display Systems GmbH
Lochfeldstraße 5
76437 Rastatt
Omnivex Corporation
Omnivex Corporation
3300 Highway 7
L4K 4M3 Concord, Ontario
SENSAPE GmbH
SENSAPE GmbH
Spinnereistrasse 7
04179 Leipzig
Avecto
Building One, Trident Business Park, Styal Road, Manchester Airport
M22 5XB Manchester
LogRhythm
Balanstraße 73 - Haus 7
81541 München
Dilax Intelcom GmbH
Dilax Intelcom GmbH
Alt-Moabit 96 b
10559 Berlin
Jungheinrich PROFISHOP AG & Co. KG
Kieler Str. 105
22769 Hamburg
Project Audio Visual Ltd
58 Portman Road
RG30 1EA Reading, Berkshire
Datamax-O'Neil
Rue Gaspard Monge 9
26500 Bourg-Les-Valence
TRONTEQ Electronic
TRONTEQ Electronic
Birnenweg 15
72766 Reutlingen
Thomas Waniek
Meisenweg 1
58300 Wetter
StrongPoint
StrongPoint
Isafjordsgatan 5
164 40 Kista
e.bootis ag
e.bootis ag
Am Luftschacht 21
45307 Essen
Putian Cards-Mart Company Limited 
No. 166,Gongxia Road, Hanjiang District
351111 Putian City, Fujian
Texdata Software GmbH
Im Mittelfeld 1
76135 Karlsruhe
Gantefort Video & Controlsystems
Am Königsbach 17a
46499 Hamminkeln
tonbildfabrik GmbH
tonbildfabrik GmbH
Hanauer Str. 4
75181 Pforzheim
Bundesverband POS Dienstleister e.V.
Bundesverband POS Dienstleister e.V.
Cervantesstraße 95 - 97
09127 Chemnitz
StoreWeaver GmbH
Rüchligweg 101
4125 Riehen
LEUNIG GmbH
LEUNIG GmbH
Wilhelm-Ostwald-Straße 17
53721 Siegburg
ATouch Technologies Co. Ltd
ATouch Technologies Co. Ltd
5F-2, No. 77, Sec. 1, Hsin-Ta-Wu Rd.
221 Taipei Hsien
tarent solutions GmbH
tarent solutions GmbH
Rochusstraße 2 - 4
53123 Bonn
AS-update GmbH
AS-update GmbH
Europaplatz 10
44269 Dortmund
10 Squared Ltd
Unit D5, Halifax Way Pocklington Airfield Industrial Estate
YO42 1NR Pocklington, East Yorkshire
RGM Retail GmbH
Wanheimer Str. 47
40472 Düsseldorf
empaction GmbH
empaction GmbH
Marktstrasse 33-35
60388 Frankfurt
ITL Apparel Label Solutions
Unit 7 Redwing Court Long Acre
DE74 2UH Derby
Scala Broadcast Media
Amerikalaan 70B
6199 AE Maastricht Airport
Simac Services Deutschland Gmbh
Bonner Str. 178
50968 Köln
Fritz Gempel Marketing Works
Fritz Gempel Marketing Works
Höfener Str. 10
90763 Fürth
3d-berlin vr solutions GmbH
3d-berlin vr solutions GmbH
Geisbergstraße 16
10777 Berlin
Glaswerke Haller GmbH
Alte Quernheimer Straße 24
32274 Kirchlengern
Cinram GmbH
Max-Planck-Straße 1-9
52477 Alsdorf
Balter Security GmbH
In den Diken 33
40472 Düsseldorf
Liquid - Agentur für Gestaltung
Kohlergasse 20
86152 Augsburg
FEIG ELECTRONIC GmbH
FEIG ELECTRONIC GmbH
Lange Straße 4
35781 Weilburg
Bison Deutschland GmbH
Bison Deutschland GmbH
Europaallee 3-5
67657 Kaiserslautern