Technology

Presenting the news and products in retail technology: IT solutions, hardware and software for retailers.

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Thumbnail-Photo: The robots are mobilizing
21.01.2019   #event #artificial intelligence

The robots are mobilizing

How AI and robotics impact trade and logistics

Rapid developments in artificial intelligence and the physical power of robotics applications make their use in commerce–both sales and logistics–increasingly realistic. Customer service and logistics are currently at the forefront of ...

Thumbnail-Photo: OAM by CCV – Payment & beyond
21.01.2019   #pos software #Trade fair special EuroCIS 2019

OAM by CCV – Payment & beyond

CCV’s Open Application Manager (OAM) turns the point-of-sale into a point-of-interaction! Thanks to OAM a series of added value and business transactions can be mapped via the terminal: this service goes beyond pure payment!OAM has a ...

Thumbnail-Photo: Visual search: a picture says more than a thousand words...
21.01.2019   #online trading #e-commerce

Visual search: a picture says more than a thousand words

The new product search using images

Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...

Thumbnail-Photo: Toshiba spotlights new innovations for empowering retail...
21.01.2019   #mobile payment #payment systems

Toshiba spotlights new innovations for empowering retail

Showcasing its latest solutions, services and innovative concepts at hall 9 booth B42

Visitors to EuroCIS 2019 will learn at Toshiba's booth how every retailer can design his checkout to suit his and the customers' needs. Under the motto "Empowering the Art of Retail", Toshiba will present its end-to-end IT ...

Thumbnail-Photo: Self-service sells
16.01.2019   #touch screens #kiosk terminals

Self-service sells

Kiosks represent an important part of retail’s future

Self-service is growing exponentially in all areas of retail, hotels, restaurants, healthcare and banking environments. Customers increasingly expect self-service technology options and traditional brick-and-mortar stores are no exception. Retailers ...

Thumbnail-Photo: SMX Munich 02. - 03.04.2019
08.01.2019   #event #marketing

SMX Munich 02. - 03.04.2019

Game of Search

Innovations, trends and outlooks on SEO, PPC and online marketing will be presented at SMX Munich! Here, including workshops, the most important players and leading heads of the worldwide SEO, PPC and online marketing industry will gather in just ...

Thumbnail-Photo: Store Transformation drives Self-Service Technology...
08.01.2019   #Trade fair special EuroCIS 2019

Store Transformation drives Self-Service Technology

Self-Checkout Solutions at EuroCIS 2019

The annual “Global EPOS and Self-Checkout” report care of London-based market research and consulting firm RBR shows what is happening around the globe at self-service checkouts. According to the report, retailers worldwide ...

Thumbnail-Photo: What’s next for payments in 2019?
07.01.2019   #security #payment systems

What’s next for payments in 2019?

US Payments Forum Market Snapshot

The U.S. Payments Forum released its quarterly Market Snapshot, providing a look at the state of EMV chip adoption in the U.S., fraud and what’s next for payments in 2019.According to the U.S. Payments Forum, 99 percent of the top 200 ...

Thumbnail-Photo: Intenta S1000 people counter
07.01.2019   #customer analysis #Trade fair special EuroCIS 2019

Intenta S1000 people counter

The new 3D vision sensor for shop statistics

Intenta expands the smart sensor product range for automatic scene analysis with the Intenta S1000 people counter. This retail specialist tracks precise data for customer statistics thus giving hard facts for the optimization of shop layouts and ...

Thumbnail-Photo: APG appoints new Director of Sales & Marketing for EMEA...
04.01.2019   #cash management #cash handling systeme

APG appoints new Director of Sales & Marketing for EMEA

Industry veteran Keith Purvey to oversee European sales activities

APG Cash Drawer, a global manufacturer of cash management solutions announces the addition of Keith Purvey to the position of Director of Sales & Marketing in EMEA.  In this role, Keith will oversee APG’s European sales ...

Thumbnail-Photo: The fitting room leading the way of future retail...
04.01.2019   #touch screens #omnichannel

The fitting room leading the way of future retail

“The combination of physical and digital shopping is more profitable”

The Fitting Room in the shopping mall Nordstan in Gothenburg, Sweden exceeded expectations by combining the best of physical and digital retail. Project highlights include Increased online sales by 43 percent and returns reduced by 89 percent. ...

Thumbnail-Photo: Allgeier’s Retail Solution of the Future
03.01.2019   #video cameras #self-checkout systems

Allgeier’s Retail Solution of the Future

The IoT BoxX - a pop-up store fully integrated into SAP

Like hardly any other industry, the retail sector is being exposed to the challenges of technological change. On the one hand, important market shares were lost to online trading, and on the other hand, the online stores are now blazing their trail ...

Thumbnail-Photo: Retailers moved from AI hype to reality in 2018...
03.01.2019   #customer satisfaction #supply chain management (SCM)

Retailers moved from AI hype to reality in 2018

Significant opportunities for value chain efficiency

A new study from the Capgemini Research Institute has dispelled some of the mystique around AI’s value to retail businesses and revealed a path to tangible growth opportunities. Capgemini calculates a 300 billion+ dollar opportunity for those ...

Thumbnail-Photo: The new connection: Mobile payment via electronic shelf labels...
03.01.2019   #mobile payment #brick and mortar retail

The new connection: Mobile payment via electronic shelf labels

Interview with Alexander Hahn from digital payment service provider Wirecard

It’s a customer’s dream: no more waiting in line at the checkout counter. At this point, consumers can already scan their purchases with their smartphones, pay and leave the store. Wirecard collaborates with SES-imagotag and makes this ...

Thumbnail-Photo: ROQQIO Commerce Solutions connects worlds
20.12.2018   #digitization #Trade fair special EuroCIS 2019

ROQQIO Commerce Solutions connects worlds

Have you ever missed your connection when flying or taking the train? Customers who are having a bumpy journey should not feel that they have fallen out of rhythm with their schedule. Every stage of the journey that a customer embarks upon before ...

Thumbnail-Photo: 24-hour shopping with Wanzl
20.12.2018   #shop concepts #Trade fair special EuroCIS 2019

24-hour shopping with Wanzl

EuroCis 2019

Is 24/7 shopping only possible online? Wanzl’s answer is loud and clear: absolutely not! The innovation leader’s unique 24-hour store concept fulfils a long-cherished dream of bricks-and-mortar retailers. Design, hardware and software; ...

Thumbnail-Photo: Intenta 3D-vision sensors
19.12.2018   #Trade fair special EuroCIS 2019 #instore-analytics

Intenta 3D-vision sensors

New retail specialist for customer tracking

The new Intenta S1000 people counter is fitted with the essential features for counting applications. This makes it an easy to integrate and at the same time cost-effective option for people counting and dwell-time measurement. Following statistics ...

Thumbnail-Photo: Real-time personalization: “A ten percent sales increase is possible“...
19.12.2018   #digital marketing #customer analysis

Real-time personalization: “A ten percent sales increase is possible“

Interview on individualized user experience with Gregor Wolf, Managing Director of Evergage GmbH

"Customers who bought this washing machine also bought these socks." Customers don’t want to see bad recommendations like this one when they shop online. But how can retailers suggest items that are more relevant to customers? We ...

Thumbnail-Photo: Accurate and efficient: Artificial Intelligence for hiring and...
12.12.2018   #personnel management #artificial intelligence

Accurate and efficient: Artificial Intelligence for hiring and recruiting employees

"Other channels are no longer working": Interview with Melikshah Ünver from Taledo

Skilled labor shortage, high turnover rates and the challenges of digitization: recruiting and hiring top-quality employees is especially difficult in the retail sector, particularly when companies must shake off a dull and dusty image. This is when ...

Thumbnail-Photo: Happy employees and better time for customer service...
10.12.2018   #electronic shelf labels (ESL) #Trade fair special EuroCIS 2019

Happy employees and better time for customer service

Imerco opens more and more stores under the new store concept Imerco Home

Early 2018, Imerco launched its new store concept under the name of Imerco Home with a special focus on inspirational ideas for home interior. The new store concept and the good store locations came in connection with the acquisition of the ...

Thumbnail-Photo: U.S. online residential furniture industry to hit 28.74 billion dollar...
30.11.2018   #online trading #furniture

U.S. online residential furniture industry to hit 28.74 billion dollar by 2024

Growth in the market is attributed to the stability in real estate industry

Home sales in the U.S. have moved northwards, and with the favorable macroeconomic environment, consumers have started investing in associated home essentials including furniture. Among the various consumer groups, millennials lead the pack in ...

Thumbnail-Photo: ISE 2019 to showcase the finest in international AV...
29.11.2018   #event

ISE 2019 to showcase the finest in international AV

All the connections you need at the world’s largest systems integration exhibition

The 2019 edition of Integrated Systems Europe is set to be the largest in the show’s history, with more exhibitors, more floor space, more visitors and more events than ever before. ISE 2019 takes place at the RAI Amsterdam from Tuesday 5 ...

Thumbnail-Photo: Integrated Systems Europe (ISE) 2019
29.11.2018   #event

Integrated Systems Europe (ISE) 2019

The ultimate destination for anyone working in the professional AV

Integrated Systems Europe (ISE) is the world’s largest professional AV and systems integration show. The annual event, which is held at the RAI Amsterdam every February, provides a unique showcase of technologies and solutions for commercial ...

Thumbnail-Photo: CEBIT Hannover to be cancelled
29.11.2018   #digitization #trade fair organizer

CEBIT Hannover to be cancelled

New events focused on digitalization in preparation

Deutsche Messe announced on Wednesday in Hannover that it is streamlining its event portfolio: it will integrate CEBIT's industry-related topics into HANNOVER MESSE while also developing additional Cebit topics into specialist events for ...

Thumbnail-Photo: Trend 2019: The digitization of the stationary retail trade...
29.11.2018   #digitization #omnichannel

Trend 2019: The digitization of the stationary retail trade

From retail to omnichannel business model

For stationary retailers, it is no longer enough to think individually about e-commerce or other digital strategies. Instead, the focus is on networking online, mobile and offline channels and implementing a multichannel strategy, the so-called ...

Thumbnail-Photo: Losses from online payment fraud to more than double by 2023...
27.11.2018   #online trading #security

Losses from online payment fraud to more than double by 2023

They will reaching 48 billion dollar annually

A new study from Juniper Research has found that annual online payment fraud losses from eCommerce, airline ticketing, money transfer and banking services, will reach 48 billion dollar by 2023; up from the 22 billion dollar in losses ...

Thumbnail-Photo: EuroCIS 2019: from the trade fair to the points of sale...
27.11.2018   #digitization #POS Solutions

EuroCIS 2019: from the trade fair to the points of sale

Analogue and digital elements merge in physical retail

Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...

Thumbnail-Photo: Cash as a driver of innovation
26.11.2018   #cash management #cash handling systeme

Cash as a driver of innovation

Interview with Frédéric Beuve, Director of Global SMARTtill Technology at APG Cash Drawer

During the Equipmag show in Paris in September, iXtenso had the opportunity to speak with Frédéric Beuve, Director of Global SMARTtill Technology at APG Cash Drawer, about his ongoing projects within Europe and his view into the ...

Thumbnail-Photo: Voxpro survey reveals consumer preferences for engaging with chatbots...
23.11.2018   #Trade fair special EuroCIS 2019 #artificial intelligence

Voxpro survey reveals consumer preferences for engaging with chatbots for customer experience

68 percent of consumers still have not used chatbots to contact a brand

Voxpro, a provider of beautiful customer experiences, technical support and sales operations solutions, announced today the results of its survey, “Voxpro CX Index: At the Corner of Technology and Human Experience.” The survey, ...

Thumbnail-Photo: How to shop safely
20.11.2018   #online trading #security

How to shop safely

Online shopping on the rise this holiday season

The biggest shopping season of the year is here. Last year, online fraud increased by 22 percent during holiday shopping season, from Thanksgiving to December 31st – while online retail sales increased by 14.7 percent, reaching ...

Thumbnail-Photo: Report: Online pureplays in UK clothing and footwear 2018-2023...
14.11.2018   #online trading #e-commerce

Report: Online pureplays in UK clothing and footwear 2018-2023

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years reaching 7.5 billion pound in 2023, outpacing growth in the sector online (forecast to be 40.3 percent) and accounting for over one ...

Thumbnail-Photo: Strong U.S. job growth good sign for holiday sales...
13.11.2018   #seasonal business #purchasing power

Strong U.S. job growth good sign for holiday sales

Retail employment nearly unchanged from September

Retail industry employment in October remained essentially unchanged from September, dropping only 900 jobs despite the loss of 8,800 jobs year-over-year in the face of two major hurricanes since Labor Day, the National Retail Federation said today. ...

Thumbnail-Photo: 6 seal of approvals every online retailer needs to know...
08.11.2018   #online trading #security

6 seal of approvals every online retailer needs to know

Badges boost consumer confidence and increase product sales of online stores

Certificates for online stores are a dime a dozen. Many store owners find it difficult to keep track of all of them. Having said that, customers prefer to shop on websites that have been approved by experts. Yet how valuable are these certificates, ...

Thumbnail-Photo: Sharing is caring
08.11.2018   #customer satisfaction #sustainability

Sharing is caring

Renting versus buying: Outdoor specialty store VAUDE dares to venture out

Renting outdoor gear and equipment versus buying it? That's okay. VAUDE makes it possible since 2017. The company’s "iRentit" project is still in its infancy. A good time for us to sit down with Lisa Fiedler, who co-developed the ...

Thumbnail-Photo: Underperforming stores will be closed or sold...
08.11.2018   #food retail

Underperforming stores will be closed or sold

iFresh, Inc. announces new retail strategic initiative for supermarkets

iFresh, a leading Asian American grocery supermarket chain and online grocer, today announced its strategic initiative to improve its retail supermarket experience.  The new strategic plan announced today follows constructive dialogue and an ...

Thumbnail-Photo: New cash management solutions for the convenience sector...
08.11.2018   #cash management #cash handling systeme

New cash management solutions for the convenience sector

APG Cash Drawer partners with MSP Systems

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today its new partnership with MSP Systems, a leading EPOS technology provider for the convenience sector in the UK.  MSP is now offering the SMARTtill ...

Thumbnail-Photo: Kaufland relies on state-of-the-art technology...
07.11.2018   #pos systems #retail

Kaufland relies on state-of-the-art technology

With an innovative POS system by AURES Technologies

Kaufland offers a completely new shopping experience with ist new store concept. The markets convince with their new, noble and highquality appearance. Modern colors combined with light wood and a new lighting concept create a pleasant atmosphere. ...

Thumbnail-Photo: Manthan simplifies marketing orchestration with AI...
07.11.2018   #Trade fair special EuroCIS 2019 #marketing

Manthan simplifies marketing orchestration with AI

As customer expectations continue to spiral, businesses need to be on their toes

Manthan, a leading cloud analytics and artificial intelligence (AI) enabled analytics solutions provider, today announced further ‘AI-sation’ of its Customer Marketing Platform, that will deliver huge business value to marketing and ...

Thumbnail-Photo: Mastercard moves beyond signatures worldwide...
05.11.2018   #POS Solutions

Mastercard moves beyond signatures worldwide

It is the first network to make signatures optional on the card and in the store

For cardholders, not needing to sign creates a faster and more streamlined point of sale experience. Today, consumers experience this when they tap to pay contactless card payments are quick, secure and don’t often require a signature. This ...

Thumbnail-Photo: Holiday shoppers planning to make retailers spirits bright...
02.11.2018   #seasonal business

Holiday shoppers planning to make retailers' spirits bright

Seasonal celebrations to account for 40 percent of holiday spending

Shoppers may be writing longer "nice" lists for gifts and gatherings this holiday season, according to Deloitte's 33rd annual "Holiday Survey" of consumer spending intentions and trends. First a toast, then the gifts and a ...

Thumbnail-Photo: A night to remember
02.11.2018   #retail #event

A night to remember

SDEA hosts Creative Retail Awards 2019

Shop and Display Equipment Association recently played host to an excited audience at Birmingham’s exclusive night spot, The Sugar Loaf Bar, to officially launch the Creative Retail Awards 2019.  The evening also showcased the venue of ...

Thumbnail-Photo: Gen Z will redesign expectations in today’s retail workforce...
02.11.2018   #retail

Gen Z will redesign expectations in today’s retail workforce

This digitally-savvy generation crave new solutions for task management and reporting

Profitect Inc., the leading prescriptive analytics provider for the retail and CPG industry, today announced new results from its survey of more than 1,000 U.S. Generation Z (Gen Z) national shoppers aged 18-22. As successors to ...

Thumbnail-Photo: New digital platform facilitates food delivery from Boston public market...
31.10.2018   #digitization #food retail

New digital platform facilitates food delivery from Boston public market

Mercato has built a robust offering of local butchers, seafood and produce markets

Bostonians who prefer to support local, independent purveyors of specialty foods can now arrange delivery from dozens of the city's finest markets via Mercato. Founded in New York City in 2015, Mercato is an e-commerce ...

Thumbnail-Photo: Superdata PromoServer – Customer loyalty as a factor of success...
26.10.2018   #multichannel commerce #customer relationship management

Superdata PromoServer – Customer loyalty as a factor of success

All instruments for customer loyalty and sales in a single solution

Customer loyalty programs play a central role in the retail industry in order to secure the customer’s favor with increasing competition. With the expansion of the sales and communications channels, the challenge of customer loyalty has ...

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Kottenheimer Weg 48
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Zeughofstrasse 1
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