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Thumbnail-Photo: Using augmented reality in online retail
14.02.2022   #e-commerce #smartphone

Using augmented reality in online retail

Snap Inc’s new AR glasses – soon part of everyday life?

We are seeing a steady rise in the use of augmented reality apps on smartphones and tablets. California-based Snap Inc., the company behind the Snapchat app, is making new inroads into expanding the field of AR vision and with it possible ...

Thumbnail-Photo: Consumers demand personalized and streamlined omnichannel experiences...
25.01.2022   #smartphone #Tech in Retail

Consumers demand personalized and streamlined omnichannel experiences with mobile apps taking center stage

CI&T releases annual connected retail report

CI&T Inc announced the release of its annual Connected Retail Report. This report ranks leading physical retailers on their omnichannel shopping experiences, setting a benchmark for the year ahead.Target replaced Nordstrom in the top position ...

Thumbnail-Photo: Schnucks partners with GetUpside and rolls out new tech feature...
26.12.2021   #retail #smartphone

Schnucks partners with GetUpside and rolls out new tech feature

Easy check-in at Schnucks locations

Schnuck Markets, Inc. announced today that in addition to launching GetUpside at all of its stores in Missouri, Illinois, and Indiana, it will also be the first grocer to use GetUpside’s receiptless Check-In feature. The move complements ...

Thumbnail-Photo: Whats the one thing younger consumers have relied on in the pandemic?...
05.10.2021   #customer relationship management #digital marketing

What's the one thing younger consumers have relied on in the pandemic? Texting!

Need for new marketing strategies to meet customers where they are

Klaviyo released "SMS for Marketers," a new study that delves into how consumers' relationships with their phones have changed during the pandemic, including the increased relevance of texting across all generations and ...

Thumbnail-Photo: European mobile transactions rocket – emerging markets lead the way...
28.09.2021   #customer satisfaction #mobile payment

European mobile transactions rocket – emerging markets lead the way for mobile wallets

Contactless payments as a major driver of usage going forward

The biggest study of mobile wallets in the world, released by payments fintech Boku, with data from Juniper Research, reveals that Europe will be home to four of the ten fastest-growing countries for mobile payment transactions by 2025. Russia, ...

Thumbnail-Photo: More trust for retailers with messaging services...
17.08.2021   #e-commerce #brick and mortar retail

More trust for retailers with messaging services

Increased purchasing power through conversational AI

Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. ...

Thumbnail-Photo: Secondhand trading takes off in China
05.08.2021   #e-commerce #customer satisfaction

Secondhand trading takes off in China

Alibaba’s Idle Fish App makes recycling easier

More and more customers in China embrace secondhand trading, also known as re-commerce, to raise extra cash via online platforms such as Idle Fish.The trend has been turbo-charged by apps that make selling pre-owned items simpler, the need to ...

Thumbnail-Photo: Digital Care Labels: Show eco-consumers you mean business...
02.08.2021   #digitization #sustainability

Digital Care Labels: Show eco-consumers you mean business

Why fashion should allow consumers to take part in their garment’s circularity story

Clothing brands are actively seeking ways to lighten their environmental impact. It’s shocking that, on average, 23 kilograms of greenhouse gases are produced per kilogram of fabric, and in North-West Europe alone, around 4.7 ...

Thumbnail-Photo: Cash versus cashless: payment attitudes of European consumers...
06.05.2021   #coronavirus #smartphone

Cash versus cashless: payment attitudes of European consumers

Contactless payment methods are gaining importance, but cash has not yet been written off

In 2019, the European Central Bank (ECB) conducted a study on the payment attitudes of consumers in the euro area. The study called SPACE assesses consumers’ use of cash and non-cash payment instruments at the level of each participating euro ...

Thumbnail-Photo: More than just a technical gimmick: augmented reality in retail...
05.05.2021   #e-commerce #brick and mortar retail

More than just a technical gimmick: augmented reality in retail

How to bring your retail space to your customer's home

When the shop doors have to remain closed due to pandemic regulations and customers switch to online offerings, the digital shopping experience from smart devices should be made as eventful as possible. This is where the use of artificial ...

Thumbnail-Photo: How to identify the right mobile computer for your needs...
01.05.2021   #digital marketing #smartphone

How to identify the right mobile computer for your needs

Equipping staff to enhance the overall customer experience

Thanks to smartphones and tablets we’ve all gotten used to having the world at our fingertips. In your store, both customers and staff expect no different. Mobile devices are the perfect answer to a number of trends and changing market ...

Thumbnail-Photo: Burberry creates augmented reality pocket bag experience...
29.04.2021   #digital marketing #smartphone

Burberry creates augmented reality pocket bag experience

Virtual shopping bag for an indivual 3D-experience

To mark the Spring/Summer 21 launch of the Pocket bag, Burberry has created an augmented reality experience that allows users to design their own 3D Pocket bag sculptures, inspired by the maritime themes of its SS21 campaign. Named ‘In ...

Thumbnail-Photo: How do technologies find their way into retail?...
17.03.2021   #brick and mortar retail #coronavirus

How do technologies find their way into retail?

Rolf Schumann, CDO of the Schwarz Group, provides answers at the "Retail Innovation Days"

Tech is cool! Gimmicks, gadgets, gizmos – they impress and inspire quickly. However, it often takes much longer than technology experts and developers initially predict before the technologies actually arrive in everyday life and are used by ...

Thumbnail-Photo: Supply chain: Know what’s on your retail shelves...
15.07.2020   #brick and mortar retail #digitization

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Thumbnail-Photo: WhatsApp Business: A direct line to customers...
29.05.2020   #customer satisfaction #customer relationship management

WhatsApp Business: A direct line to customers

About the installation, functions and advantages of the app

WhatsApp is a popular communication channel used by millions of people worldwide. Now small and medium-sized retailers or restaurants can use WhatsApp Business to quickly and easily engage and interact with their customers and build customer ...

Thumbnail-Photo: Corona crisis: Contactless payment more popular than ever...
30.03.2020   #brick and mortar retail #cashpoints

Corona crisis: Contactless payment more popular than ever

Practical, fast, and, above all, hygienic

"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...

Thumbnail-Photo: Evolving need for AI and big data analytics in mobile marketing...
10.02.2020   #digital marketing #smartphone

Evolving need for AI and big data analytics in mobile marketing

Global mobile marketing industry report 2020-2024

The "Mobile Marketing Market by Component (Platform and Services), Channel, Organization Size (SMES and Large Enterprises), Vertical (Retail and Ecommerce, Travel and Logistics, Automotive, and Telecom and IT), and Region – Global ...

Thumbnail-Photo: New Mobile Phone Tracking service
30.12.2019   #mobile payment #smartphone

New Mobile Phone Tracking service

Less than 10% of U.S. consumers spend over $1,000 on their smartphones

While flagship smartphones that carry a hefty price tag are often at the forefront of technology news, data from The NPD Group’s new Mobile Phone Tracking service reveals that just under 10 percent of consumers are spending over $1,000 on ...

Thumbnail-Photo: POS Terminals: Control center in your pocket...
21.10.2019   #mobile payment #POS systems

POS Terminals: Control center in your pocket

Mobile, flexible, secure? – What business needs do POS systems have to meet today?

At the store, on the go or at the customer's home - POS terminals can be easily used in many settings, offering businesses greater flexibility.In this interview, Reinhard Blum, CEO of CCV Deutschland GmbH talks about the advantages of this ...

Thumbnail-Photo: Infrared-LEDs from Osram enable face recognition in smartwatches...
01.10.2019   #LED technology #LED lighting

Infrared-LEDs from Osram enable face recognition in smartwatches

The two smallest biometric identification products to date

The more we rely on our digital companions, the more important the security of sensitive data on our smartphone or smartwatch becomes. Various methods of biometric identification provide the user with security and form a reliable "lock" ...

Thumbnail-Photo: Strategic partnership in Brazil for new checkout-free stores...
30.08.2019   #brick and mortar retail #mobile payment

Strategic partnership in Brazil for new checkout-free stores

Zippin and Lojas Americanas: national roll-out underway

Zippin announced it has entered a strategic partnership with Brazil's largest retailer, Lojas Americanas S.A., to deploy its checkout-free technology in stores across the country. Though its innovation vertical, "IF – ...

Thumbnail-Photo: Mobile payments at the supermarket checkout
05.08.2019   #mobile payment #smartphone

Mobile payments at the supermarket checkout

An early adopter’s experience of mobile payments

Or: "What’s that you’re doing with your watch?“I still remember the first time I used mobile payment technology and paid for items with my smartphone at a supermarket checkout: It was October 17, 2018, exactly seven days after ...

Thumbnail-Photo: SES-imagotag VUSION Pulse Software
30.01.2019   #data warehouse management #smartphone

SES-imagotag VUSION Pulse Software

Improve Profitability and Reduce Waste

For 25 years, SES-imagotag has been the trusted partner of retailers for digital technology in stores. SES-imagotag, the worldwide leader in smart digital labels and pricing automation, develops a comprehensive IoT and digital platform that delivers ...

Thumbnail-Photo: Visual search: a picture says more than a thousand words...
21.01.2019   #online trading #e-commerce

Visual search: a picture says more than a thousand words

The new product search using images

Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...

Thumbnail-Photo: Toshiba spotlights new innovations for empowering retail...
21.01.2019   #mobile payment #payment systems

Toshiba spotlights new innovations for empowering retail

Showcasing its latest solutions, services and innovative concepts at hall 9 booth B42

Visitors to EuroCIS 2019 will learn at Toshiba's booth how every retailer can design his checkout to suit his and the customers' needs. Under the motto "Empowering the Art of Retail", Toshiba will present its end-to-end IT ...

Thumbnail-Photo: Analysis tools – Faster websites boost sales...
05.06.2018   #mobile shopping #smartphone

Analysis tools – Faster websites boost sales

Part 1 of the topic series: Mobile optimization

Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...

Thumbnail-Photo: Goodbye cash – or maybe not? Germany’s relationship with cash and...
03.04.2018   #payment systems #smartphone

Goodbye cash – or maybe not? Germany’s relationship with cash and credit cards

Electronic payments are on the rise – cash payments continue to decline. Is that a sign that Germany will soon abolish cash? That‘s quite unlikely.

Not again! I just want to make I quick bakery run and grab a roll. Do I have enough change in my wallet? No. What about my purse? Yes, I found two Euros! That should be enough. Otherwise, I would have had to get some cash first. When it comes to ...

Thumbnail-Photo: Artificial Intelligence: a real opportunity for brick-and-mortar...
19.03.2018   #brick and mortar retail #digitization

Artificial Intelligence: a real opportunity for brick-and-mortar retailers

Combining personalized service with AI to optimally reach the customer

Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...

Thumbnail-Photo: Favendo realizes indoor navigation for Karstadt in Düsseldorf...
09.03.2018   #smartphone #location based services

Favendo realizes indoor navigation for Karstadt in Düsseldorf

Location-based services with Bluetooth sensors

As the technological market leader for innovative location-based services Favendo has implemented indoor navigation over five floors in the Düsseldorf Karstadt branch. Technological basis of the navigation solution is a beacon ...

Thumbnail-Photo: Smart Devices and Augmented Reality: mobile data capture optimizes...
19.02.2018   #data warehouse management #smartphone

Smart Devices and Augmented Reality: mobile data capture optimizes barcode scanning

Interview with Ulrich Hieber, Sales Manager Germany and Austria at Scandit

The German drugstore chain dm recently equipped nearly 25,000 of its employees with smartphones at its stores to improve merchandise management processes. Instead of scanning each individual item, employees are now able to interact with an entire ...

Thumbnail-Photo: Retail of the future: technologies for a smart customer journey...
17.01.2018   #brick and mortar retail #customer satisfaction

Retail of the future: technologies for a smart customer journey

Video report shows trends of EuroCIS 2018

The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...

Thumbnail-Photo: Mobile payment can fail due to lack of knowledge and enthusiasm of...
15.10.2017   #mobile payment #customer relationship management

"Mobile payment can fail due to lack of knowledge and enthusiasm of checkout personnel"

Interview with Professor Ludwig Hierl of the DHBW Heilbronn

Out in the field, new technologies hinge on whether the people who use them also accept and adopt them. In this conversation with iXtenso, Professor Ludwig Hierl points out that things are still amiss when it comes to mobile and contactless payment ...

Thumbnail-Photo: Visa enables payments on Fitbit’s first smartwatch...
01.09.2017   #payment systems #smartphone

Visa enables payments on Fitbit’s first smartwatch

“How We Will Pay” study shows consumers who own wearables buy more

Visa announced it is enabling Visa payments on Fitbit’s first smartwatch – Fitbit Ionic. Eligible cardholders of participating banks will be able to make payments with Fitbit Pay, Fitbit’s new payment function, when available. With ...

Thumbnail-Photo: FutureProof Retail offers solution for line free checkout...
09.08.2017   #retail #smartphone

FutureProof Retail offers solution for line free checkout

Brick & mortar merchants can compete with Amazon Go and offer a next generation shopping experience with a line free checkout platform

Amazon’s acquisition of Whole Foods Market has come as a wake-up call to retailers who’d hoped to put off technology innovation until later. The tech giant is famously focused on innovating the customer experience and Amazon Go, ...

Thumbnail-Photo: Research for retailers on transforming omni-channel strategies...
30.06.2017   #mobile payment #mobile shopping

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

Thumbnail-Photo: Osram shines a light on retail spaces and brings together customers and...
17.02.2017   #lighting systems #smartphone

Osram shines a light on retail spaces and brings together customers and retailers for a new shopping experience

At this year’s EuroShop trade fair, Osram will be showcasing its most recent developments for product presentations in retail outlets

In brick-and-mortar stores, lighting is crucial for presenting products and is therefore a key factor in the customer’s overall shopping experience. However, in addition to its lighting prowess, Osram can also contribute digital expertise, ...

Thumbnail-Photo: Generation Consumer preference necessitates a ‘Mobile First’...
28.11.2016   #smartphone

Generation Consumer preference necessitates a ‘Mobile First’ Revolution in online retailing

Smartphone shopping comes of age with 20 per cent fully shopping via a mobile device and 60 per cent willing to

Generation Consumer, the UK citizen that is empowered and comfortable with online shopping, is now using the smartphone more frequently to complete end-to-end shopping experiences in a dramatic shift in online behaviour. This is according to the ...

Thumbnail-Photo: Introducing BarkShop Live
27.05.2016   #smartphone #app

Introducing BarkShop Live

The world's first retail experience where dogs do the shopping

"Building a store for dogs takes more than slapping a bar code on a bone," said  Henrik Werdelin, co-founder at Bark & Co. "BarkShop Live comes from our constant desire to know more about how our dogs see the world - and what ...

Thumbnail-Photo: True Religion redefines clienteling and next-gen customer engagement...
10.05.2016   #mobile shopping #smartphone

True Religion redefines clienteling and next-gen customer engagement

"Band" app delivers holistic view of the shopper to support personalized in-store experiences

True Religion Apparel has partnered with Aptos and Formula 3 Group to enhance and extend the functionality of its Apple Watch "Band" app to redefine the practice of clienteling and next-generation in-store customer ...

Thumbnail-Photo: Battle of the bandwidths
14.04.2016   #mobile shopping #smartphone

Battle of the bandwidths

Why customers are won and lost on the strength of retail networks

Convenient and often personalised, ecommerce and mobile retail are not just eroding share of channel from the store.

Thumbnail-Photo: US brands missing out by not letting mobile app content appear in Google...
15.03.2016   #mobile shopping #smartphone

US brands missing out by not letting mobile app content appear in Google searches

Only 20 percent of iOS apps and 30 percent of Android Apps are able to support Google app indexing

Many brands are failing to let content from their apps show up in Google’s organic search results according to new research from Searchmetrics, the leader in search and content performance. These firms are potentially missing out on valuable app traffic, engagement and conversions.

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