Rolf Schumann, CDO of the Schwarz Group, provides answers at the "Retail Innovation Days"
What should bricks-and-mortar retailers pay attention to in their supply chain management?
About the installation, functions and advantages of the app
Practical, fast, and, above all, hygienic
Global mobile marketing industry report 2020-2024
Less than 10% of U.S. consumers spend over $1,000 on their smartphones
Mobile, flexible, secure? – What business needs do POS systems have to meet today?
The two smallest biometric identification products to date
Zippin and Lojas Americanas: national roll-out underway
Or: "What’s that you’re doing with your watch?“I still remember the first time I used mobile payment technology and paid for items with my smartphone at a supermarket checkout: It was October 17, 2018, exactly seven days after ...
For 25 years, SES-imagotag has been the trusted partner of retailers for digital technology in stores. SES-imagotag, the worldwide leader in smart digital labels and pricing automation, develops a comprehensive IoT and digital platform that delivers ...
Visitors to EuroCIS 2019 will learn at Toshiba's booth how every retailer can design his checkout to suit his and the customers' needs. Under the motto "Empowering the Art of Retail", Toshiba will present its end-to-end IT ...
Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...
Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...
Not again! I just want to make I quick bakery run and grab a roll. Do I have enough change in my wallet? No. What about my purse? Yes, I found two Euros! That should be enough. Otherwise, I would have had to get some cash first. When it comes to ...
Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...
As the technological market leader for innovative location-based services Favendo has implemented indoor navigation over five floors in the Düsseldorf Karstadt branch. Technological basis of the navigation solution is a beacon ...
The German drugstore chain dm recently equipped nearly 25,000 of its employees with smartphones at its stores to improve merchandise management processes. Instead of scanning each individual item, employees are now able to interact with an entire ...
The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...
Out in the field, new technologies hinge on whether the people who use them also accept and adopt them. In this conversation with iXtenso, Professor Ludwig Hierl points out that things are still amiss when it comes to mobile and contactless payment ...
Visa announced it is enabling Visa payments on Fitbit’s first smartwatch – Fitbit Ionic. Eligible cardholders of participating banks will be able to make payments with Fitbit Pay, Fitbit’s new payment function, when available. With ...
Amazon’s acquisition of Whole Foods Market has come as a wake-up call to retailers who’d hoped to put off technology innovation until later. The tech giant is famously focused on innovating the customer experience and Amazon Go, ...
The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...
In brick-and-mortar stores, lighting is crucial for presenting products and is therefore a key factor in the customer’s overall shopping experience. However, in addition to its lighting prowess, Osram can also contribute digital expertise, ...
Generation Consumer, the UK citizen that is empowered and comfortable with online shopping, is now using the smartphone more frequently to complete end-to-end shopping experiences in a dramatic shift in online behaviour. This is according to the ...
"Building a store for dogs takes more than slapping a bar code on a bone," said Henrik Werdelin, co-founder at Bark & Co. "BarkShop Live comes from our constant desire to know more about how our dogs see the world - and what ...
True Religion Apparel has partnered with Aptos and Formula 3 Group to enhance and extend the functionality of its Apple Watch "Band" app to redefine the practice of clienteling and next-generation in-store customer ...
Convenient and often personalised, ecommerce and mobile retail are not just eroding share of channel from the store.
Many brands are failing to let content from their apps show up in Google’s organic search results according to new research from Searchmetrics, the leader in search and content performance. These firms are potentially missing out on valuable app traffic, engagement and conversions.
Unicoop’s mobile shopper implementation receives a retail technology award at EuroCIS for its seamless self-service shopping experience across in-store, online and mobile channels.
Scandit has launched the new, fourth version of its Barcode Scanner SDK, Version 4.0, for the Android platform. This incorporates dynamic features including full-screen scanning, further improvements to its unique blurry scanning functionality and optimized support for all Android devices including Google Glass.
Euclid Analytics released a study revealing that Wi-Fi will play an increasingly strategic role across retailers. Over the next 12-24 months, retailers plan to leverage their existing Wi-Fi infrastructure to deliver personalized in-store customer experiences and deploy advanced analytics.
Many believe that Amazon’s new grocery delivery services will put food retailers under pressure and will see a huge increase on in-store fulfillment. As analysts have estimated that more global consumers will give online shopping a shot in 2016.
Tablets and smartphones get more and more interesting and important for daily retail business.
The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices than those from other regions around the world.
62 percent of US consumers will have researched Christmas gifts online by looking on Amazon this holiday shopping season, with 44% performing searches on Google according to a new study. Mobile phones are expected to play a big role, with around ...
Online retailer OTTO currently experiments with the different possible applications of the Near Field Communication (NFC) technology. But Otto is not looking for payment functions, but rather focusing on the service aspect. With an NFC-button ...
A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...
Designed for use on mobile or desktop, the website allows users to snap a photograph of the UPC code on any bottle of orange juice and instantly learn whether it hails from Florida. It should come as no surprise that America loves orange ...
To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...
During the event, which in Cologne, Germany, Razorfish Global, in collaboration with Adobe, will showcase Razorshop, a leading-edge physical storefront experience that seamlessly connects the customer journey across all touch points and ...
Shopkick, the shopping companion app that makes in-store shopping more rewarding, personal and enjoyable, has blown past 15 million users worldwide, doubling its user base in one year. Shopkick’s passionate users also spent almost two ...
News that successful omni-channel retailer Argos has generated £1bn of m-commerce revenue in a year, should act as stark warning for other retail brands that fail to realise the power of mobile. That’s the message from experienced ...
MarketLive announced the results of its Q2 2015 Performance Indexreport, measuring the real-world buying behavior of millions of consumers shopping online during the second quarter of 2015. This quarter's data show that small-screen ...
While paid search and email marketing still top retailers’ list of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers. According to the State ...
ROPO - not yet more text-speak - but a new acronym (Research Online, Purchase Offline) created to explain the seismic shift in shopping behaviour of the 'mobile first' generation. This growing phenomenon means retailers are kitting out the ...
Tesco.com is the most visible British supermarket website in mobile phone searches on Google UK (Google.co.uk) performing three times better than nearest rival, Asda.com according to a new study. The research by search and content optimisation ...
Within the scope of the Regulation of the European Parliament, the payments market will continue to change. Given dwindling margins, only larger payment service providers will be able to afford the continued integration of new payment methods and ...
It is a truism that continue to be confirmed in studies: German consumers love paying with cash. Based on recent assessments by the EHI Retail Institute, nearly 80 percent of transactions in German retail is still handled with cash. According to ...
Mobiquity Networks, which powers a leading national location‐based mobile advertising and app engagement network, has partnered with Macerich to be the provider of beacon-based advertising services throughout Macerich's impressive collection ...
