Searching for: online shopping

Thumbnail-Photo: First South Asian local food and grocery marketplace in U.S....
27.11.2020   #online platform #food delivery service

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

Thumbnail-Photo: Beauty shoppers won’t try new products when shopping online...
26.11.2020   #online trading #e-commerce

Beauty shoppers won’t try new products when shopping online

‘Virtual’ try-on technology positively impacts 45% of beauty shoppers

While nearly half (44%) of beauty shoppers in a new survey agree that they have bought more beauty and skincare products online (rather than in store) over the last 6 months, the research reveals that 56% (rising to 62% among female shoppers) tend ...

Thumbnail-Photo: New approach to print solutions
26.11.2020   #printers #POS printers

New approach to print solutions

Citizen presents five ideas on how printers can support sales during the pandemic

It’s been clear for a long while now: confronted with the Corona pandemic, retailers need to resolve bottlenecks such as the point of sale in their retail outlets in order to ensure the safety of their employees and customers. For many ...

Thumbnail-Photo: Shopping in social media streams?
16.11.2020   #e-commerce #app

Shopping in social media streams?

Further steps towards social commerce

The fact that retailers and brands offer their products online where consumers spend their free time – on social media channels as well as on image and video portals – is nothing new. There have been many advertising campaigns on these ...

Thumbnail-Photo: Shopping experience thanks to electronic shelf labels...
10.11.2020   #customer satisfaction #brick and mortar retail

Shopping experience thanks to electronic shelf labels

A unique customer experience at new danish gaming store

At the end of August 2020, Denmark's new gaming universe Games N 'Gadgets opened its doors to gamers and game-loving people in the center of Horsens city. Games N 'Gadgets offers everything within gaming, gadgets and computer ...

Thumbnail-Photo: This is how retailers get their online business holiday-ready...
02.11.2020   #digital marketing #online marketing

This is how retailers get their online business holiday-ready

Checklist for supply chain optimization, SEO, and digital marketing

One thing is clear: in this pre-holiday period, many consumers will avoid the city centers and do their Christmas shopping online. That is why the big retail chains are already vying for consumers' attention. The small stores and local retailers ...

Thumbnail-Photo: Social commerce opportunities on TikTok for merchants...
31.10.2020   #online trading #social media

Social commerce opportunities on TikTok for merchants

Partnership between Shopify and TikTok

On TikTok, businesses of all sizes are empowered to grow their brands through creative content and storytelling. Since we launched the TikTok For Business platform, we've seen brands around the world make real connections with our users by ...

Thumbnail-Photo: Get your business ready for E-commerce Berlin Expo 2021!...
08.10.2020   #e-commerce #digital marketing

Get your business ready for E-commerce Berlin Expo 2021!

Meeting point for all major decision-makers in the e-commerce sector

E-commerce Berlin Expo is the biggest pure-play e-commerce event in the (tech) capital city of Germany. Over 9,000 visitors and 200 exhibitors are expected every year. E-commerce Expo views itself as a community and a meeting point for all ...

Thumbnail-Photo: New chain of toy stores in strong collaboration...
29.09.2020   #brick and mortar retail #digitization

New chain of toy stores in strong collaboration

Kids Coolshop is booming with new toys stores in a pressured market where competition is fierce

The chain has started installing electronic shelf labels in its physical stores. The electronic price tags are linked to a strong e-commerce engine and must help ensure competitive prices across all channels.Kids Coolshop was launched in 2017 ...

Thumbnail-Photo: ALDI to trial click and collect
29.09.2020   #services #food retail

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

Thumbnail-Photo: Retail Asia Conference & Expo 2020 rescheduled to 11-13 November...
18.09.2020   #online trading #retail

Retail Asia Conference & Expo 2020 rescheduled to 11-13 November

New spacious exhibition location

Informa Markets, the organiser of Retail Asia Conference & Expo 2020, announced that the event will be further rescheduled from 17-19 November 2020, to 11-13 November 2020 at the Hong Kong Convention and Exhibition Centre (HKCEC), Hong Kong.The ...

Thumbnail-Photo: Please give us shopping, events, and emotions!...
15.09.2020   #online trading #customer satisfaction

Please give us shopping, events, and emotions!

What should cities do to attract more visitors?

Online retail, coronavirus pandemic, monotony – city centers are fighting many battles these days. But although times might be tough for brick-and-mortar businesses, all is not lost when it comes to pedestrian zones.However, retailers should ...

Thumbnail-Photo: Come together: local retailers connect with local customers...
15.09.2020   #brick and mortar retail #customer relationship management

Come together: local retailers connect with local customers

The online platform Ladenfreun.de connects local retailers with potential customers. The common denominator: A product.

How can you bridge the gap and connect online retail to pedestrian zones? A Nuremberg startup wondered how this could be accomplished and came up with a solution: Ladenfreun.de. In this interview, founder Matthias Hueber talks about the idea behind ...

Thumbnail-Photo: Knowledge is (retail) power
07.09.2020   #brick and mortar retail #digitization

Knowledge is (retail) power

The Germany Research Center for Artificial Intelligence (DFKI) wants to attain knowledge to assist the retail sector and creates digital twins of stores to make it a reality

Knowledge for all retailers - DFKI has launched the Knowledge4Retail (K4R) project series to achieve this goal. The driving force is an open-source platform for complex AI and robotics applications in retail.  The project relies on a digital ...

Thumbnail-Photo: Labor Day ads up, consumers’ planned spend down...
04.09.2020   #online trading #e-commerce

Labor Day ads up, consumers’ planned spend down

Half of consumers plan to purchase items for Labor Day

Numerator has launched a consumer sentiment survey to understand how people plan to celebrate, shop, and spend for Labor Day. Overall, almost two-thirds of consumers expect to celebrate and shop for Labor Day differently this year and 49% expect to ...

Thumbnail-Photo: Grocery consumers increasingly anxious about rising food prices...
31.08.2020   #customer satisfaction #customer analysis

Grocery consumers increasingly anxious about rising food prices

U.S. had the largest increase of any country in the dunnhumby Worry Index, corresponding to strong uptick in U.S. COVID-19 cases

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes and behavior. The dunnhumby Consumer Pulse Survey found that the U.S. ...

Thumbnail-Photo: Event: E-commerce Berlin Expo 2021
28.08.2020   #online trading #e-commerce

Event: E-commerce Berlin Expo 2021

E-commerce Berlin Expo is the biggest pure-play e-commerce event in the (tech) capital city of Germany. Over 9,000 visitors and 200 exhibitors are expected every year.

E-commerce Expo views itself as a community and a meeting point for all major decision-makers in the e-commerce sector. We bring together leaders in the e-commerce industry to offer online sellers and retailers the opportunity to develop their ...

Thumbnail-Photo: Inviting customers to learn new skills in virtual classes...
21.08.2020   #digital marketing #online marketing

Inviting customers to learn new skills in virtual classes

Whole Foods Market launches “Home Ec 365” with modernized lessons in #adulting

Whole Foods Market launched Home Ec 365, a digital curriculum designed to modernize the fundamentals of home economics. Through a series of virtual classes, each with a contemporary take on mastering everyday home tasks and need-to-know life skills, ...

Thumbnail-Photo: Getting a taste for grocery deliveries
14.08.2020   #e-commerce #customer satisfaction

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Thumbnail-Photo: Delivery services: consumer and climate benefits...
14.08.2020   #e-commerce #customer satisfaction

Delivery services: consumer and climate benefits

Sustainable logistics solutions for last mile delivery

Convenient, fast, and affordable. By now, "sustainable" has also been added to the list of what makes for the perfect online ordering process. That’s why retailers and delivery services must rethink their ...

Thumbnail-Photo: Door-to-door delivery and returns service
13.08.2020   #online trading #fashion

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...

Thumbnail-Photo: 3 steps to personalisation in e-commerce
04.08.2020   #online trading #e-commerce

3 steps to personalisation in e-commerce

How retailers can build trust and foster customer loyalty

The COVID-19 pandemic has left a visible mark on the retail sector, and companies have had to find new ways to reach consumers effectively in a very short time. Many companies that had previously focused on stationary retail have expanded their ...

Thumbnail-Photo: Millennials averaged 50% more online deliveries than baby boomers …...
22.07.2020   #online trading #e-commerce

Millennials averaged 50% more online deliveries than baby boomers …

… even though millennials favor eco-friendly choices

Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has ...

Thumbnail-Photo: Online retailers need to better inform customers about the status of...
21.07.2020   #online trading #e-commerce

Online retailers need to better inform customers about the status of their orders

E-Commerce Shipping Study 2020 by parcelLab

parcelLab has analysed for the second time the shipping services of 100 of the largest German online shops (according to EHI). The results show that 1 in 4 retailers in Germany only send a single email to their customers after their checkout. This ...

Thumbnail-Photo: Smart packaging: “Hi! I am your package“...
20.07.2020   #online trading #packaging

Smart packaging: “Hi! I am your package“

Interview with Alexander Cotte, Co-Founder and CEO of LivingPackets

The delivery service rings the doorbell but nobody is home. Recipients receive damaged products and cardboard boxes end up in the trash after just one use – these are just some e-commerce weak points and challenges that the German-French ...

Thumbnail-Photo: AfterPay: Survey on the shopping behaviour of Germans...
20.07.2020   #online trading #e-commerce

AfterPay: Survey on the shopping behaviour of Germans

German consumers will make a larger share of their purchases online in July

AfterPay Insights’ end of June research – now covering more 7.400 interviews with German online shoppers – indicates that German consumers will reduce their overall purchases in July. But at the same time, German consumers say ...

Thumbnail-Photo: A K11 Cinema under the wave of “Design + New Retail”...
17.07.2020   #shop design #shoppingcenter

A K11 Cinema under the wave of “Design + New Retail”

Hong Kong’s first brick-and-mortar MOOV pop-up store

"New retail" has been a hot term in recent years. It is a business concept and simultaneously, a new way of living. As the concept of "new retail" evolves, traditional recreational locations such as movie theaters are also ...

Thumbnail-Photo: Retail shrink totaled $61.7 billion in 2019
16.07.2020   #e-commerce #security

Retail shrink totaled $61.7 billion in 2019

Rising employee theft and shoplifting/ORC

Theft, fraud and losses from other retail “shrink” totaled $61.7 billion in 2019, up from $50.6 billion the year before as industry security executives reported increases in the number of shoplifting, organized retail crime and employee ...

Thumbnail-Photo: Supply chain: Know what’s on your retail shelves...
15.07.2020   #brick and mortar retail #personnel management

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Thumbnail-Photo: All knitted and sewn up: an online yarn retailer takes a stationary...
13.07.2020   #online trading #brick and mortar retail

All knitted and sewn up: an online yarn retailer takes a stationary foothold

iXtenso’s interview with Joachim Hansen, retail manager at Hobbii

It’s all about yarn at Hobbii. From now on, the Danish retailer does not just sell exclusively online but also in physical stores. Joachim Hansen describes how digitization and personal contact interact in the retail stores. ...

Thumbnail-Photo: Video marketing in times of Corona
09.07.2020   #digital marketing #online marketing

Video marketing in times of Corona

The potential of video content for retailers

The spread of the coronavirus has had a particularly severe impact on the stationary retail industry. Many companies are now increasingly focusing on their online presence to cushion declining in-store sales and to virtually stay in touch with their ...

Thumbnail-Photo: Payment and retail - what happens after the crisis?...
09.07.2020   #brick and mortar retail #payment systems

Payment and retail - what happens after the crisis?

Interview with Christine Bauer from CCV

We ask Christine Bauer, Vice President International Sales of the payment service provider CCV, which has been firmly established in Germany for 25 years and internationally for 60 years.Mrs Bauer, CCV has been on the market for a very long time, ...

Thumbnail-Photo: The Virtual Africa Big Retail Expo 2020 (ABRE 2020)...
06.07.2020   #digital marketing #marketing research

The Virtual Africa Big Retail Expo 2020 (ABRE 2020)

The spotlight is on the emerging trends in the retail industry at The Virtual Africa Big Retail Expo 2020, set to take place on 6th August 2020

The event is scheduled to begin from 0900 EAT till 1400 EAT. This exhibition is the first annual event which is dedicated to discussing the following:How do retailers keep up as the world tries to deal with the enormous pressure to adapt to ...

Thumbnail-Photo: Surge in dual channel grocery shopping
03.07.2020   #online trading #e-commerce

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

Thumbnail-Photo: Virtual pop-up stores
29.06.2020   #virtual reality #pop-up store

Virtual pop-up stores

Here today, change Up tomorrow

They spring up like mushrooms, only to vanish again shortly thereafter – pop-up stores are trendy and now they also increasingly “pop up” online. We spoke with Mohamed Haouache, CEO and Founder of Storefront, about the magical ...

Thumbnail-Photo: William Davidson Award for publication in the field of retail research...
25.06.2020   #digitization #shopping habits

William Davidson Award for publication in the field of retail research

Award-winning article identifying five different customer journey segments

Oliver Emrich, Professor of Management and Social Media at Johannes Gutenberg University Mainz (JGU), has been awarded the prestigious William R. Davidson Award for a publication in the field of retail research.Entitled "Loyalty Formation for ...

Thumbnail-Photo: Hobbii continues the growth adventure …
23.06.2020   #POS systems #brick and mortar retail

Hobbii continues the growth adventure …

… with new stores and several digital initiatives

The online store Hobbii.dk continues the opening of physical stores with the launch the third store in Tarup shopping center in Odense, Denmark. The close collaboration with Delfi Technologies, which is based on several digital initiatives, will ...

Thumbnail-Photo: RetailTech Lab opened a national test center in Denmark...
23.06.2020   #payment systems #marketing research

RetailTech Lab opened a national test center in Denmark

The store of the future has opened in Lyngby. One of the partners is the IT company Delfi Technologies.

On June 16, 2020, RetailTech Lab opened its doors to a national test center in the Danish mall “Lyngby Storcenter”. New technology for the retail industry will be tested in close interaction between entrepreneurs, retailers and ...

Thumbnail-Photo: Augmented reality in online shopping
09.06.2020   #online trading #e-commerce

Augmented reality in online shopping

Study finds that augmented reality reduces the number of returns

A recent survey found that online shoppers return 70 percent of the clothing they order, more than any other category of purchase. This has an indirect but real impact on the environment.Online shoppers tend to order multiple sizes and colors, with ...

Thumbnail-Photo: COVID-19: surge in first-time online shoppers...
05.06.2020   #online trading #e-commerce

COVID-19: surge in first-time online shoppers

Risk of outdated fraud controls

The provider of fraud protection solutions ClearSale analyzed April 2020 e-commerce customer data from clients in the U.S., Canada, Australia, Mexico and Argentina – all countries where some form of lockdowns were in effect. The analysis ...

Thumbnail-Photo: Ecommerce searches on Google
29.05.2020   #online trading #e-commerce

Ecommerce searches on Google

Nearly 50 percent drive no clicks to the shops

Nearly half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website according to a new study by Searchmetrics. The company says these findings tie-in with retailers who are not seeing the ...

Thumbnail-Photo: Creative criminal meets intelligent security system...
28.05.2020   #security #brick and mortar retail

Creative criminal meets intelligent security system

Interview with Ralph Siegfried, Business Development Manager at Axis Communications GmbH

Stores come in different sizes, have different settings and vary in product selection. That’s also why they need a customized loss prevention and security solution. What are some options for retailers and what key elements do they need to ...

Thumbnail-Photo: Buy now, pay later options drive increase in e-commerce...
19.05.2020   #online trading #e-commerce

Buy now, pay later options drive increase in e-commerce

New data from Klarna about sales of travel services and event tickets

Klarna released new data from its app in the US, indicating that travel services and event ticket sales are beginning to recover. While still significantly lower compared to an average pre-COVID week, the Airlines category saw a 26 percent ...

Thumbnail-Photo: Behind the curtain: Inside Amazon
18.05.2020   #online trading #marketing

Behind the curtain: Inside Amazon

A Frankfurt startup helps sellers to improve their ranking on the platform

"I want to successfully promote and sell my products on Amazon" - that's the goal of many sellers. It comes as no surprise as the Seattle-based online store has evolved to become the largest e-commerce marketplace in Europe since its ...

Thumbnail-Photo: Coronavirus: most Americans now using face masks...
15.05.2020   #brick and mortar retail #coronavirus

Coronavirus: most Americans now using face masks

New nationwide survey from Fast

A new nationwide survey from Fast shows that the vast majority of Americans – 88 percent – are now using face masks, but 19% want to personally receive a COVID-19 vaccine before they feel safe shopping in stores again, while another 29 ...

Thumbnail-Photo: 26 percent of UK shoppers plan to spend more online after COVID-19...
14.05.2020   #e-commerce #coronavirus

26 percent of UK shoppers plan to spend more online after COVID-19

Retailers without online presence threatened

With over a quarter of shoppers now planning to spend more online after the COVID-19 restrictions are lifted, retailers with a limited (or no) online proposition must consider investment in order to remain competitive, says GlobalData, a leading ...

Thumbnail-Photo: Contactless? Cross-channel? Consumer-friendly?...
11.05.2020   #mobile payment #payment systems

Contactless? Cross-channel? Consumer-friendly?

Things to look for in a payment solution

Whether it’s e-commerce, point of sale, or mobile payment: we have to pay for our purchase. But what do customers want and expect from a payment solution? How can retailers meet these expectations and are self-checkouts really a faster option ...

Thumbnail-Photo: Electronic shelf labels: photo store introduces new technology...
09.05.2020   #electronic shelf labels (ESL) #electric displays

Electronic shelf labels: photo store introduces new technology

Cooperation between Photografica and Delfi Technologies

Photografica is a professional photography store in the heart of Copenhagen. Here, personal counseling and service play a crucial role. To the benefit of both employees and customers, the store has installed electronic price tags.With a central ...

Thumbnail-Photo: Study on firms return policies offline and online...
06.05.2020   #online trading #brick and mortar retail

Study on firms' return policies offline and online

Guidance on pricing, returns, refunds

Because customers who shop online cannot try on their purchases, a third of all Internet sales get returned. But handling these returns is costly, giving retailers that have both physical stores and digital sales a clear advantage over retailers ...

Thumbnail-Photo: A return to core competencies: visual merchandising and customer service...
04.05.2020   #brick and mortar retail #services

A return to core competencies: visual merchandising and customer service

Showrooming with samples in brick-and-mortar retail

Brick-and-mortar stores are facing tremendous pressure: competition, pricing pressure, shifting consumer habits. Is setting up your own online store the answer? Unfortunately, it’s not that simple. ...

Thumbnail-Photo: Growth of online grocery sales in 2020
30.04.2020   #online trading #e-commerce

Growth of online grocery sales in 2020

New research by Mintel

The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...

Thumbnail-Photo: Consumer product demand in wake of Covid-19 crisis...
29.04.2020   #coronavirus #food retail

Consumer product demand in wake of Covid-19 crisis

Newly launched IRI CPG demand index

IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...

Thumbnail-Photo: COVID-19 initiates surge in late payments in the retail market...
27.04.2020   #brick and mortar retail #real estate

COVID-19 initiates surge in late payments in the retail market

New research by Trepp about the retail commercial real estate sector

Trepp, a provider of information, analytics, and technology to the structured finance, commercial real estate, and banking markets, has released a research report on the retail commercial real estate sector amidst the coronavirus pandemic. The ...

Thumbnail-Photo: Local, cross-channel, pared down – retail trends...
27.04.2020   #digital signage #brick and mortar retail

Local, cross-channel, pared down – retail trends

Pointers from 3 EuroShop 2020 exhibitors

Current and future retail trends – what better place to look for them than EuroShop, the World’s No. 1 Retail Trade Fair.iXtenso was there and talked to several exhibitors about their visions and their contribution to the future of ...

Thumbnail-Photo: Delivery drones instead of postal vans?
24.04.2020   #retail #logistics

Delivery drones instead of postal vans?

Study reveals drones still consume too much energy

When delivering parcels, drones often have a poorer energy balance than traditional delivery vans, as shown by a new study conducted at Martin Luther University Halle-Wittenberg. In densely populated areas, drones consume comparatively high ...

Thumbnail-Photo: How to make sure your online shop doesn’t collapse...
20.04.2020   #online trading #e-commerce

How to make sure your online shop doesn’t collapse

To prepare your online shop for peak loads caused by advertising campaigns or cyber attacks

The recommendation of your product by an influencer or the rush of customers for your voucher deal and other successful marketing measures are actually a blessing for every retailer. But they can backfire! ...

Thumbnail-Photo: Love greetings from the online shop
17.04.2020   #online trading #digitization

"Love greetings" from the online shop

With the web-based application ViDGREETS, online shoppers can record personal messages and send them together with their purchase.

ViDGREETS – the name says it all. With this feature, customers in the online shop can quickly pack and send video greetings with their order. Retailers can also use it to send messages to their customers. In an interview, Marco van Eersel ...

Thumbnail-Photo: All hands on deck in food retailing due to the coronavirus pandemic...
15.04.2020   #online trading #e-commerce

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Thumbnail-Photo: Online channel may not be the savior clothing retailers hoped for...
13.04.2020   #online trading #e-commerce

Online channel may not be the savior clothing retailers hoped for

Closing distribution centers for employee safety

Since the UK Government enforced stores to close for the foreseeable future, many non-food retailers hoped that customers would divert spend onto their online channels. However, last week, Next – the UK’s third largest clothing retailer ...

Thumbnail-Photo: Consumer survey: social distancing is changing shopping habits...
10.04.2020   #brick and mortar retail #payment systems

Consumer survey: social distancing is changing shopping habits

Touchless or self-checkout options preferred for instore shopping during COVID-19 pandemic

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey from Shekel, pioneers in advanced weighing technologies. And 87 percent of shoppers say ...

Thumbnail-Photo: Want to stop consumer hoarding in times of crisis?...
06.04.2020   #customer analysis #coronavirus

Want to stop consumer hoarding in times of crisis?

New research may provide the answer

Consumer stockpiling and hoarding took center stage in recent months as the COVID-19 virus has spread around the world, and with it, panic buying on the part of millions. News broadcasts and social media feeds have been filled with examples of the ...

Thumbnail-Photo: Online fashion retail sales revenue plummets by over 30 percent...
03.04.2020   #online trading #e-commerce

Online fashion retail sales revenue plummets by over 30 percent

New data from Nosto about online shopping in Europe and the US during the COVID-19 pandemic

Online fashion, apparel and accessories retailers in the US and key European countries have seen revenues fall by over 30% year-on-year in March due to the coronavirus epidemic according to a new report. However, traffic did not drop by as much, ...

Thumbnail-Photo: WirvonHier – Virtual strolling through retailers from the neighborhood...
02.04.2020   #brick and mortar retail #mobile shopping

WirvonHier – Virtual strolling through retailers from the neighborhood

How an app brings local retailers and customers together contactless

Many retailers have had to close their shops due to the Corona crisis. But this does not mean that as a result the connection to the customer has to suffer. The WirVonHier project shows how to reach customers and moreover connect with their needs ...

Thumbnail-Photo: Custom and smart retail lighting solutions enhance your customer’s...
02.04.2020   #lighting systems #lighting concepts

Custom and smart retail lighting solutions enhance your customer’s experience

Three top trends for 2020

Not so long ago, the primary purpose of light was to provide lighting and illumination. These days you might say that light has become an intelligent language that not only produces an instant ambiance and affects our health and well-being, but also ...

Thumbnail-Photo: Connected Retail Experiences and StartmeupHK Festival 2020...
01.04.2020   #online trading #brick and mortar retail

Connected Retail Experiences and StartmeupHK Festival 2020

New dates for the events announced

Bailey Communications and InvestHK have confirmed today that the Connected Retail Experiences and StartmeupHK Festival 2020, the flagship event of the startup community event has been rescheduled and will now take place during the week of 6th July, ...

Thumbnail-Photo: Collaboration of Hobbii.dk with Delfi Technologies...
01.04.2020   #electronic shelf labels (ESL) #electric displays

Collaboration of Hobbii.dk with Delfi Technologies

Danish e-commerce company has found the recipe for physical stores

In August 2019, the popular e-commerce store, Hobbii.dk, opened its first physical store in Roskilde. Within the next three years, the yarn store expects to open another 60 stores. The store universe must be the same offline as well as online - a ...

Thumbnail-Photo: COVID-19: majority of Americans changing how they shop...
01.04.2020   #online trading #brick and mortar retail

COVID-19: majority of Americans changing how they shop

Most consumers are stocking up in-store, despite health concerns and empty aisles, according to the new Shopkick survey

As uncertainty and anxiety rise across the country due to COVID-19, Americans are doing whatever it takes to stay safe and healthy, including changing the way they shop, according to a new survey by leading shopping rewards app Shopkick. In fact, 76 ...

Thumbnail-Photo: Shop NEXT 2020
31.03.2020   #online trading #brick and mortar retail

Shop NEXT 2020

Next shopping experience

Due to the retail industry in Southeast Asia is developing rapidly and the retail industry value has exceeded 100 billion dollars. Over 250 exhibitors and 10,000 visitors from 30 countries or regions are expected to participate in Shop Next ...

Thumbnail-Photo: Tired of paperwork? It’s time for AI!
26.03.2020   #consulting #brick and mortar retail

Tired of paperwork? It’s time for AI!

Artificial intelligence helps small and medium-sized retailers to tackle accounting

Accounting - A term that is synonymous with stress for many businesses. The minds behind sevDesk felt the same way, which prompted them to develop accounting software that tackles the annoying paperwork. In this interview, CEO Fabian Silberer talks ...

Thumbnail-Photo: Customer-centered, digital and adaptive
23.03.2020   #brick and mortar retail #digitization

Customer-centered, digital and adaptive

Bonprix’s Fashion Connect Store in Hamburg

In-store shopping via app – the fashion connect store in downtown Hamburg makes it happen. Daniel Füchtenschnieder, chief executive officer of Bonprix retail, is one of the creative minds behind the new retail concept. An interview about ...

Thumbnail-Photo: Personalization, but privacy
16.03.2020   #online trading #e-commerce

Personalization, but privacy

Episerver launches new ecommerce survey detailing evolving consumer expectations

Online shoppers are at odds with their desire for personalized digital experiences from brands and their demand for privacy, according to new data from Episerver™, the customer-centric digital experience company recently named a ...

Thumbnail-Photo: FinTechs are reshaping the German payment industry...
16.03.2020   #mobile payment #retail

FinTechs are reshaping the German payment industry

Online retailers and customers prefer modern, fast, and easy financial services

FinTech companies are securing more and more German payment market shares and are turning the traditional banking business model upside down with their innovative digital solutions. This was one of the findings of a recent ECC Köln (Cologne) ...

Thumbnail-Photo: ELEKTRA at Euroshop 2020
13.03.2020   #lighting systems #lighting concepts

ELEKTRA at Euroshop 2020

One highlight: the JUNIC System

A complete success was the trade fair appearance of ELEKTRA at the joint stand of the Deutscher Ladenbauverband at the Euroshop in Düsseldorf. The highlight was the presentation of the JUNIC system, the extension of the JUNIC power conductor ...

Thumbnail-Photo: Weather influences shopping behaviour
12.03.2020   #customer analysis #shopping habits

Weather influences shopping behaviour

Consumers value products more on sunny and snowy days but not when it rains

Weather is an ever-present force in consumers' daily lives, yet there is little marketing research on how it affects consumers and businesses. A new UBC Sauder School of Business study reveals that sunny and snowy conditions trigger consumers to ...

Thumbnail-Photo: International SEO for e-commerce
12.03.2020   #online trading #e-commerce

International SEO for e-commerce

Product mix strategy proves to be the biggest challenge

If you want to rank internationally, you must make SEO (search engine optimization) an integral part of your e-commerce project management right from the start – and this applies to both the launch and relaunch of a new store. Poor SEO ...

Thumbnail-Photo: Password? No need!
09.03.2020   #security #mobile payment

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

Do you have an existing user account? Did you forget your password? No doubt, those are some annoying questions when you shop online. The brains behind IDEE agree and leverage your "digital identity" to make surfing and online shopping ...

Thumbnail-Photo: INTERNET WORLD EXPO 2020
06.03.2020   #e-commerce #cashpoints

INTERNET WORLD EXPO 2020

ROQQIO makes retailers fit for the networked future

ROQQIO will participate in this year's INTERNET WORLD EXPO in Munich on March 10 and 11, the information platform for e-commerce decision-makers and Internet professionals. By visiting the ROQQIO booth in Hall C5, POS-C9, retailers will learn ...

Thumbnail-Photo: Reviews, discounts and photos most likely to drive online purchases...
04.03.2020   #online trading #e-commerce

Reviews, discounts and photos most likely to drive online purchases

Study analyzes the digital customer experience delivered by 50 leading direct-to-consumer brands in categories such as fashion and beauty

Customers of leading direct-to-consumer (DTC) brands in sectors such as fashion and beauty say reviews (76 percent), discounts (70 percent) and photos (61 percent) are among the top factors that make it easier for them to make purchase decisions ...

Thumbnail-Photo: One-way street turns into central hub
02.03.2020   #brick and mortar retail #omnichannel

One-way street turns into central hub

Checkout area a game changer for retailers: payment goes “omnichannel“

Retail checkout counters have to rise to the challenge of ever-increasing customer needs and expectations: The checkout as a one-way street, where customers simply pay for their items and physically take them home, is no longer a viable business ...

Thumbnail-Photo: Basics of how to merchandise your store
27.02.2020   #product presentation #goods illumination

Basics of how to merchandise your store

Retail Consultant Hans Günter Lemke reveals key elements of successful visual merchandising

Retailers face increasing pressure from online competitors. Although brick-and-mortar businesses take in the lion’s share of sales revenues, online shopping will play an increasingly important role in the future. That’s why it is ...

Thumbnail-Photo: Helpful customization or furtive manipulation?...
26.02.2020   #customer satisfaction #data management

Helpful customization or furtive manipulation?

How Germans see personalization of online services

To ensure that our online experience is closely tailored to our interests and preferences, algorithms collect our personal data and analyze our online behavior. The data collected are used to infer sensitive information and to shape our digital ...

Thumbnail-Photo: Not just stow it, present it, please!
18.02.2020   #shopfitting #electronic shelf labels (ESL)

Not just stow it, present it, please!

Shelves and their possibilities at EuroShop 2020

Shelves are no longer just shelves. Form, colour and also function can vary. At EuroShop 2020, we will see what is possible with merchandise compartments today and that the good old shelf is not obsolete despite digitization! ...

Thumbnail-Photo: Leveraging your retail strengths with digitization and automation...
16.02.2020   #consulting #brick and mortar retail

Leveraging your retail strengths with digitization and automation

Oliver Voßhenrich of POS Tuning talks about EuroShop 2020 and the promise of process optimization

Retailers have to make multiple decisions every day as it pertains to the point of sale (POS) according to the managing director of POS Tuning. He explains how digitization and automation help the industry to minimize manual processes and free up ...

Thumbnail-Photo: Backend integration retail
14.02.2020   #data management #payment systems

Backend integration retail

Smooth real time data exchange

The stationary retail more and more slipped into a defensive position over the past two decades. First by online-shops, which are well established in the meantime. Second by smartphones, allowing shopping from everywhere – even if a customer ...

Thumbnail-Photo: Effective and Independent
12.02.2020   #epos systems #brick and mortar retail

Effective and Independent

Present and future of self-checkout

Better use of personnel, lowering overhead costs while still providing customers with a smooth and seamless shopping experience – that’s what every retailer strives to accomplish. For Thomas Dibbern, CEO of ALMEX GmbH, there is an ...

Thumbnail-Photo: Cloud access control for Fairytale Frozen Yogurt...
10.02.2020   #security #security management

Cloud access control for Fairytale Frozen Yogurt

SALTO Solutions presents the SALTO KS cloud-based access control system

Fairytale Frozen Yogurt wanted more flexibility than a mechanical locking system could provide for its six stores. They achieved this thanks to the SALTO KS cloud-based access control system. The six shop entrance doors were equipped with electronic ...

Thumbnail-Photo: What you want is what you need!
07.02.2020   #e-commerce #customer satisfaction

What you want is what you need!

Retail experience – What shoppers want and how to implement

E-commerce has significantly changed how people shop, and push retailers to rethink the role of their stores. With change being a constant and continually accelerating, there is truly only one way to learn what shoppers want and expect their ...

Thumbnail-Photo: Next Level Point of Sale: The transformation of the buyer-seller dialogue...
06.02.2020   #online trading #e-commerce

Next Level Point of Sale: The transformation of the buyer-seller dialogue

VR Payment at the EuroShop 2020

Tempora mutantur – and rather quickly. While the focus of interest in this sector has primarily been on online trade in recent years, analogue trade is currently moving back into the foreground.  Competition among distribution channels is ...

Thumbnail-Photo: Five customer experience considerations for retailers...
04.02.2020   #customer satisfaction #personnel management

Five customer experience considerations for retailers

From forethought to a proper execution

Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.It’s no ...

Thumbnail-Photo: Americans expect privacy controls
03.02.2020   #customer satisfaction #marketing research

Americans expect privacy controls

4 out of 5 people want a privacy law to protect personal data

73 percent of people would pay more to online services companies to ensure they did not sell or use their data for marketing, while 77 percent would stop shopping at their favorite retailer altogether if the retailer did not keep their personal data ...

Thumbnail-Photo: Mobile With Added Value
01.02.2020   #e-commerce #cashpoints

Mobile With Added Value

Merchant apps turn smartphones and tablets into a sales tool

At this year’s EuroShop in Düsseldorf, which will take place from 16 to 20 February, Hamburg-based software company ROQQIO will show visitors what a self-checkout and mobile POS can do.As we all know, there are plenty of names and terms ...

Thumbnail-Photo: cloud4retail – the revolutionary platform for retailers...
30.01.2020   #software as a service (SaaS) #Trade fair special EuroShop 2020

cloud4retail – the revolutionary platform for retailers

Essential services like price calculations, loyalty or promotions

GK Software SE is reinforcing its claim to be the world’s leading provider of software solutions for the retail sector with its cloud4retail platform. cloud4retail combines what is absolutely essential for a forward-looking solution in one ...

Thumbnail-Photo: Innovation in sales!
30.01.2020   #online trading #customer satisfaction

Innovation in sales!

N3XT by MediaMarktSaturn – finding ideas for customers and company

What do customers want? How can you create a more intense and powerful shopping experience? And what new technologies and innovations can help in this endeavor? MediaMarktSaturn has set up its own innovation unit to find answers to these and similar ...

Thumbnail-Photo: “AI starts with AI”
24.01.2020   #online trading #e-commerce

“AI starts with AI”

The German Research Center for Artificial Intelligence (DFKI) supports the retail industry

When we shop, many of us are unaware that artificial intelligence helps retailers – in both online and offline settings – more often than we realize. One who is intimately involved in this process along with his Research Center is ...

Thumbnail-Photo: Online return process is key to customer experience...
20.01.2020   #online trading #e-commerce

Online return process is key to customer experience

Survey reveals 52 percent of consumers have abandoned an online purchase out of fear of a difficult return process

A recent survey by leading monthly installment payment solution Splitit highlights the growing importance of consumer returns within the ecommerce industry. The Splitit survey revealed that a good return policy is not only key to overall customer ...

Thumbnail-Photo: Compact for security
17.01.2020   #security #shopfitting

Compact for security

A new security antenna system specifically designed for convenience stores

Retail security systems to prevent theft are a big concern for retailers. Large supermarkets and clothing stores install EAS antennas at the entrance and/or exit areas. Installing this type of feature proves more challenging for stores with a ...

Thumbnail-Photo: Returns costing retailers billions each year...
09.01.2020   #online trading #dispatch

Returns costing retailers billions each year

B-Stock reveals the most returned Christmas gifts

The number of products being sent back on National Returns Day (2nd January) were expected to be 72 percent higher than the average day in December according to the Royal Mail - contributing massively to the yearly total of £60 billion worth ...

Thumbnail-Photo: First national Use Your Gift Card Day on January 18th...
06.01.2020   #event #sales promotion

First national Use Your Gift Card Day on January 18th

$1 billion in gift cards go unused each year

A new shopping holiday will debut on January 18th to encourage people to get out and use their holiday gift cards before they become part of the 1 billion dollars in gift cards that go unused each year.   National retailers and restaurants are ...

Thumbnail-Photo: In-store pick up and delivery service in Manhattan...
03.01.2020   #delivery #click & collect

In-store pick up and delivery service in Manhattan

Closing a broad gap in last-mile delivery

ZIPtized, an on-demand package delivery startup, aims to provide a service that saves time and tackles the inconvenience faced by online shoppers who opt for the popular "in-store pickup" option.  In addition, ZIPtized also provides a ...

Thumbnail-Photo: Trade of the future
01.01.2020   #brick and mortar retail #video surveillance

Trade of the future

How consumer demands can challenge stationary retail and be supported by intelligent solutions

The requirements for stationary retail are changing. The e-commerce boom in particular has prompted stationary retailers to reflect critically on the role of physical sales areas and their added value. Interesting findings are provided by a ...

Thumbnail-Photo: E-commerce Berlin Expo 2020 - first speakers announced!...
19.12.2019   #e-commerce #retail

E-commerce Berlin Expo 2020 - first speakers announced!

Save the date: the 13th of February of 2020, STATION-Berlin

This is where e-commerce insights combine with business knowledge and one of a kind networking, during the fifth edition on E-commerce Berlin Expo. The first speakers have already been announced - and saying that they are good and solid, is a real ...

Thumbnail-Photo: A strong team for the POS
18.12.2019   #POS systems #POS software

A strong team for the POS

Founding of neoalto GmbH

POS TUNING, the specialist for the optimized presentation of products at the point of sale, announces the spin-off of the digital services division. The GmbH (LLC), founded in September as neoalto, has already made a name for itself on the market ...

Thumbnail-Photo: What do people around the world buy?
16.12.2019   #online trading #e-commerce

What do people around the world buy?

Global fashion search engine Lyst reveals trends in online shopping behavior

High-quality and contemporary fashion: Online shoppers can find fashion’s hottest brands and products using the search engine Lyst and learn everything about the latest fashion must-haves. iXtenso spoke with Eva Lindner, Marketing ...

Thumbnail-Photo: Digital and local
09.12.2019   #customer satisfaction #brick and mortar retail

Digital and local

Hannover startup creates fashion search engine for downtown stores

In early 2020, the BLVD startup will pilot an app of the same name into the market. The app aims to create a pleasant shopping experience in city centers by avoiding unnecessary routes and tedious searches. During the EHI Technology Days 2019, ...

Thumbnail-Photo: “Knowledge4Retail”: Artificial intelligence in retail...
09.12.2019   #online trading #e-commerce

“Knowledge4Retail”: Artificial intelligence in retail

Web-based knowledge service for robots

The University of Bremen was extremely successful in the innovation competition “Artificial intelligence as a driving force in economically relevant ecosystems” by the Federal Ministry for Economic Affairs and Energy. The Bremen project ...

Thumbnail-Photo: Individual LED lights for shops, furniture and objects...
05.12.2019   #LED technology #LED lighting

Individual LED lights for shops, furniture and objects

Starting with quantities of 1: Configure online now!

What type of light? Which type of LED? What type of cover? Which accessories? Which lighting fits best into your shop planning?With the new online offer for the configuration of individual luminaires, ELEKTRA can now provide the answer. The solution ...

Thumbnail-Photo: Protect yourself!
05.12.2019   #e-commerce #POS software

Protect yourself!

8 security best practices for retailers

The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cybercriminals can sell that data for a tidy profit to ...

Thumbnail-Photo: Sensory experiences increase in-store sales
29.11.2019   #digital signage #POS marketing

Sensory experiences increase in-store sales

New Research from Mood Media confirms that sensory marketing has a positive emotional, cognitive and behavioral impact on shoppers

Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience, today released a new quantitative behavioral marketing study, “Quantifying the Impact of Sensory Marketing,” which ...

Thumbnail-Photo: E-commerce: better buying decisions on PCs than on phones...
29.11.2019   #online trading #e-commerce

E-commerce: better buying decisions on PCs than on phones

Research from Ben-Gurion University of the Negev gives new information on the decisions made by cybershoppers

This holiday shopping season, consumers may make better shopping decisions using their PCs rather than smart phones or other mobile devices, according to new research from Ben-Gurion University of the Negev. "The issue is not actually ...

Thumbnail-Photo: Enhanced, interactive, virtual – It’s all about the experience!...
21.11.2019   #online trading #customer satisfaction

Enhanced, interactive, virtual – It’s all about the experience!

AR and VR can boost online and offline retail

New technologies permeate all aspects of the retail business, whether it’s self-checkouts, AI or robotics. Virtual and Augmented Reality (VR and AR) are yet other components in this setting. In this interview with iXtenso, Kelly Goetsch, ...

Thumbnail-Photo: Nominate your company for the E-commerce Germany Awards 2020!...
21.11.2019   #online trading #e-commerce

Nominate your company for the E-commerce Germany Awards 2020!

Award ceremony as part of E-Commerce Berlin Expo

The E-commerce Germany Awards are officially accepting submissions as of the 4th  November, 2019. Companies within the e-commerce sector are able to apply to one of the ten categories. The annual awards are given out for the third time in ...

Thumbnail-Photo: Half of online shoppers did not receive their package...
20.11.2019   #online trading #delivery

Half of online shoppers did not receive their package

Delivery services and item insurance

Clutch, B2B ratings and reviews firm, surveyed online shoppers and found that more than half (51 percent) say they did not receive at least one package they ordered online in the past six months.Sixteen percent (16%) of the packages shoppers did not ...

Thumbnail-Photo: “Money left on the table”
19.11.2019   #customer satisfaction #RFID (radio frequency identification)

“Money left on the table”

Mark Thomson from Zebra explains why stock management is essential for retailers

Zebra Technologies Corporation did a study on attitudes of shoppers and their buying behavior. It shows that more than half of Generation X shoppers shopped in a store and left without a purchase only to end up purchasing the item ...

Thumbnail-Photo: 75 % of millennials abandon in-store purchases...
14.11.2019   #customer satisfaction #brick and mortar retail

75 % of millennials abandon in-store purchases

Zebra study: out-of-stocks drive shoppers to online

Zebra Technologies Corporation today revealed the results of its 12th annual Global Shopper Study, the industry’s only market tracker that analyzes the attitudinal behavior of shoppers, retail associates and retail executives and examines the ...

Thumbnail-Photo: Study: the digitalisation of retailers
13.11.2019   #digitization #omnichannel

Study: the digitalisation of retailers

Retailers believe they are delivering a consistent digital experience

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season. While 92 percent of digital teams are focused on business outcomes and an ...

Thumbnail-Photo: Watch out for discount offers
12.11.2019   #online trading #seasonal business

Watch out for discount offers

Retailers can expect a successful holiday shopping season - and some upcoming trends

For the 34th year, Deloitte commissioned a national survey of 4,410 consumers. Conducted online, Sept. 6-13, by an independent research company, the survey provides key insights into consumer behavior and what retailers can expect from shoppers as ...

Thumbnail-Photo: How to reinvigorate Germanys high street
11.11.2019   #customer satisfaction #brick and mortar retail

How to reinvigorate Germany's high street

Brick and mortar retail should focus on technology, especially Wi-Fi

It is not easy for the brick and mortar retail to assert itself in the course of the digital transformation and the competition from the online trade. Retail stores can upgrade with technology to stay competitive. An important factor that has been ...

Thumbnail-Photo: U.S. retailers are missing out on global eCommerce opportunities...
08.11.2019   #online trading #e-commerce

U.S. retailers are missing out on global eCommerce opportunities

International eCommerce will top $3 trillion in 2019, according to a report from BlueSnap and Kount

Kount, the leading AI-driven fraud prevention provider, and BlueSnap, an All-in-One Payment Platform, have released a new Internet Retailer survey and report finding global eCommerce will top $3 trillion this year for the first time. One of the ...

Thumbnail-Photo: Retail problems: We’ve got the premises but where are the customers?...
04.11.2019   #customer satisfaction #brick and mortar retail

Retail problems: We’ve got the premises but where are the customers?

The Trendforum Retail 2019 highlighted multi-use retail developments

At the Trendforum Retail on October 9 &10, 2019, in Schwalbach near Frankfurt am Main, speakers and visitors examined how brick and mortar retailers can attract, keep and excite customers.Interested event participants were given a tour by Marcus ...

Thumbnail-Photo: Social networking for neighbors
17.10.2019   #brick and mortar retail #online marketing

Social networking for neighbors

Nebenan.de is a social media platform where both neighbors and local businesses can network

"Mrs. Müller, may I borrow some flour from you?" The online platform nebenan.de has accommodated requests like this one and others among neighbors for some time now. Neighbors can also post in the “for free” section or ...

Thumbnail-Photo: A POS system unlike any other – thanks to light staging...
14.10.2019   #lighting systems #decorative lighting

A POS system unlike any other – thanks to light staging

"Personalization a mega trend in lighting systems“

Light does much more than simply illuminate a space. There is a near endless number of uses for lighting concepts, especially in brick-and-mortar retail. Boris Niessing, General Manager Marketing and Sales at ELEKTRA since September 2018 talks ...

Thumbnail-Photo: Retail Asia Conference & Expo (RACE)
07.10.2019   #online trading #retail

Retail Asia Conference & Expo (RACE)

As the leading retail exhibition in Asia, RACE is taken place from 6 – 8 May 2020.

As the leading retail exhibition in Asia, RACE is recognised as the must-join event among the industry’s most influential retailers and customers. RACE features three focus areas: Retail technology, retail design & in-store marketing ...

Thumbnail-Photo: Vast majority of consumers plan to return holiday gifts...
03.10.2019   #POS marketing #personalization

Vast majority of consumers plan to return holiday gifts

“Retailers need to seize the moment."

During the upcoming holiday season 77 percent of consumers surveyed said they plan to return a portion of their gifts, with nearly 20 percent expecting to return more than half of their presents (sorry grandma!). This is both a blessing and a curse ...

Thumbnail-Photo: When customers become cashiers
01.10.2019   #mobile payment #epos systems

When customers become cashiers

Treading a fine line between traditional and visionary, between checkouts and codes

For years, we have done this in online stores: we fill our shopping cart, click to pay and are excited about our purchase. Thanks to the snabble app - now available at the Knauber Hobbymarkt in Bonn and at IKEA in Frankfurt – consumers can ...

Thumbnail-Photo: The iXtenso editors tested self-scanning ......
30.09.2019   #mobile payment #self-checkout systems

The iXtenso editors tested self-scanning ...

... with an app of the Hobbymarkt Knauber in Bonn, Germany

Snabble has developed a payment app that allows customers to scan their purchases in retail stores and pay online. I wondered: How does it work?The app is in use in the Bonn DIY and hobby market Knauber, among other places. Let’s make a move ...

Thumbnail-Photo: Goal: Turning into the ‘Uber’ in foot wear retail...
30.09.2019   #online trading #e-commerce

Goal: Turning into the ‘Uber’ in foot wear retail

Vietnamese sandals brand SADOO eyeing US market with unique business model

SAADO, a popular Vietnamese sandals start-up that has sold 66,000 pairs of shoes and successfully entered four Asian countries within one year, is now eyeing the US market.Set up by Phung Le Lam Hai last year after realizing there is high demand for ...

Thumbnail-Photo: loadbee closes gap between industry and trade...
24.09.2019   #online trading #online marketing

loadbee closes gap between industry and trade

How online shops profit from fully automated manufacturer information

What promotional content convinces in the moment of the purchase decision? 51 percent of online shoppers are convinced by videos. In general, 92 percent of the respondents of a representative survey (Source: inRiver) states that these and other ...

Thumbnail-Photo: Video: How loadbee works
24.09.2019   #online trading #online marketing

Video: How loadbee works

Platform for distributing product information

It is important for retailers to have the right sales-promoting content for each customer. That exact content traders will receive with the industry-wide loadbee platform for retailers and manufacturers from B2C and B2B from their suppliers directly ...

Thumbnail-Photo: 90+ year-old manufacturer redesigns its stores …...
19.09.2019   #consulting #customer satisfaction

90+ year-old manufacturer redesigns its stores …

… making window and door shopping easier, more personalized and enjoyable

Each year we hear about the increase in online sales, and the talk of the demise of brick-and-mortar stores. But, brick-and-mortar stores aren’t going anywhere – if they adapt. And Pella Windows & Doors is adapting.Rather than ...

Thumbnail-Photo: Online retail sales to exceed 6 trillion dollars by 2024...
18.09.2019   #online trading #e-commerce

Online retail sales to exceed 6 trillion dollars by 2024

Average online customer spend will surpass 1,000 dollars globally per annum

New data from Juniper Research has shown that the total transaction value of remote payments for digital and physical goods will exceed 6 trillion dollars by 2024; representing a growth of 53 percent from 2019.The new research, ‘Mobile & ...

Thumbnail-Photo: retail trends 3/2019: focus checkout zone
16.09.2019   #customer satisfaction #mobile payment

retail trends 3/2019: focus "checkout zone"

Shopfitting, technology, marketing: What does a checkout have to do nowadays?

Read our latest edition retail trends 3-2019 online as an e-paper. ...

Thumbnail-Photo: “What do you have that nobody else has?”...
16.09.2019   #data management #digital marketing

“What do you have that nobody else has?”

Exhibitor statements from the halls of DMEXCO 2019 on marketing trends and technology

We from iXtenso were visiting DMEXCO 2019 and looked around for the latest opportunities and technologies for marketers. We asked some companies what makes their solution unique – here are some answers. ...

Thumbnail-Photo: Consumers expect easier returns
16.09.2019   #customer satisfaction #retail

Consumers expect easier returns

Demand for flexibility, transparency, convenience and speed

Frictionless returns are not yet a reality for today's consumers, according to a new report published by Narvar, an intelligent customer engagement platform. The report, "The State of Online Returns in 2019: A Global Study," analyzes ...

Thumbnail-Photo: ELEKTRA - more than just LED
13.09.2019   #lighting systems #lighting concepts

ELEKTRA - more than just LED

Development partner and system supplier for plastics, LED and electrical engineering

Known in the kitchen and furniture industry as a manufacturer of furniture luminaires, on closer inspection, ELEKTRA quickly moves into a different light: ELEKTRA means much more than just LED! It quickly becomes clear that the development and ...

Thumbnail-Photo: How to turn your checkout zone into the village hub ......
13.09.2019   #customer satisfaction #services (sales promotion, PoS marketing)

How to turn your checkout zone into the village hub ...

... with opportunities for community engagement

The checkout zone is not only the actual, but also the emotional conclusion of the purchasing process. Top or flop - the experience at the cash register can impact how customers rate their overall shopping experience. For retailers, this is ...

Thumbnail-Photo: POS in the cloud: the networked checkout
13.09.2019   #digitization #epos software

POS in the cloud: the networked checkout

On the possibilities for a cloud-based point-of-sale-system

Everyone is talking about smart industry-specific cloud solutions. The cloud also offers the retail sector fresh possibilities for its day-to-day operations. So, it's no surprise that more and more companies are installing point-of-sale software ...

Thumbnail-Photo: A pearl among commodities: encouraging impulse buys...
11.09.2019   #POS marketing #customer analysis

A pearl among commodities: encouraging impulse buys

How to make the most of wait times

It’s wonderful if customers come to retail stores to buy things. It’s fantastic if they buy more than they planned to purchase. This offers many opportunities, especially for brick and mortar retailers as surveys show: customers are more ...

Thumbnail-Photo: Distract or divert!
10.09.2019   #customer satisfaction #customer relationship management

Distract or divert!

How to engage customers at the checkout

Retailers and retail designers spend a considerable amount of time discussing and juggling a crucial aspect of the customer experience at the point of purchase: the checkout.To be fair, it’s not easy to turn the moment when customers have to ...

Thumbnail-Photo: The Medial Customer Journey at the POS
29.08.2019   #online trading #brick and mortar retail

The Medial Customer Journey at the POS

Permaplay offers different concepts for a powerful and sales-promoting POS communication

More and more people are buying more and more products in more and more places. The exciting question “Who will win: stationary retailing or online trading?” has been discussed for years. Permaplay Media Solutions Managing Director ...

Thumbnail-Photo: Pay cash? Via code!
26.08.2019   #mobile payment #app

Pay cash? Via code!

Shop online, pay the bill offline

Barzahlen.de relies on good old cash. The concept of the Berlin start-up: shop online, pay in cash at the store. Swimming against the trend of fast online shopping and mobile payment is paying off, says Weina Wang, Head of Retail. In an interview, ...

Thumbnail-Photo: App creates personalised shopping experience...
26.08.2019   #mobile payment #app

App creates personalised shopping experience

The Swiss trading company Valora is opening its first cashless convenience store

The goods are chosen, scanned and paid for using the avec smartphone app. Mobile computer vision specialists Scandit’s scan engine is a key component of the customer-facing app. The future of shopping - whether online or offline - is ...

Thumbnail-Photo: Unhackable marketplace with zero commission fees...
21.08.2019   #database security #data protection

Unhackable marketplace with zero commission fees

No personal information required for buying and selling

Online retailer Particl.io officially launched its marketplace on Monday, Aug. 12, 2019. Particl is an entirely decentralized ecosystem built around a native privacy coin called PART. Particl is dedicated to addressing the biggest issues still ...

Thumbnail-Photo: When the product becomes the POS
19.08.2019   #mobile payment #POS systems

When the product becomes the POS

“Mobile-first” or the future of the Point of Sale

The classic Point of Sale means physical sales areas including a terminal, cash systems and queues. But this traditional image is changing. Nowadays many customers in brick-and-mortar retail outlets expect the same experience as online and require ...

Thumbnail-Photo: BOPIS: state of the retail industry
16.08.2019   #e-commerce #customer satisfaction

BOPIS: state of the retail industry

Customer experience in the “Buy online, pick up in-store” process

“Retailers who are winning in the BOPIS game have a mature inventory management system that clearly indicates what is available for BOPIS, but those who prioritize order fulfillment are building the greatest customer loyalty as their BOPIS ...

Thumbnail-Photo: eBay to launch end-to-end fulfillment service for sellers...
15.08.2019   #services #logistics

eBay to launch end-to-end fulfillment service for sellers

Storing and shipping through logistics partners managed by eBay

eBay is introducing Managed Delivery, a cost-effective fulfillment service to launch next year, beginning in the U.S., that will provide shoppers faster and more reliable delivery on millions of popular products. The initiative will enable sellers ...

Thumbnail-Photo: Return on experience: The new kind of customer loyalty...
12.08.2019   #customer satisfaction #customer retention

Return on experience: The new kind of customer loyalty

US retailers benefit if they keep pace with rapid rise in customer expectations

New research conducted by alternative payments provider Klarna across 2,000 US consumers and 250 retail decision makers, reveals that retailers are struggling to retain their customers as consumers today increasingly have zero tolerance for a poor ...

Thumbnail-Photo: Silver Surfers: Older adults ride the wave of mobile technology and shop...
01.08.2019   #online trading #e-commerce

Silver Surfers: Older adults ride the wave of mobile technology and shop online

The increasing importance of e-commerce for senior citizens

You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...

Thumbnail-Photo: Buying behavior? Seasonal, fast and influenced by Social Media!...
29.07.2019   #online trading #e-commerce

Buying behavior? Seasonal, fast and influenced by Social Media!

How do consumers shop online and what do retailers need to know?

Roman Rochel, Head of European Growth at Shopify analyzes the global retailing market and reveals: “More and more merchants sell online, yet they do not have a strong technology background to properly analyze and understand customer behavior. ...

Thumbnail-Photo: 5 tips for retailers to protect their online customers...
12.07.2019   #security management #sales promotion

5 tips for retailers to protect their online customers

Amazon Prime Days inspire cybercriminals to shop for victims

Amazon Prime Days is a summer rerun of Black Friday, Cyber Monday, and Christmas shopping – significant price reductions together with a concurrent increase of threat actor activity in the deep and dark web. Looking back, the December 2018 ...

Thumbnail-Photo: What shop design can look like: Trait concept store in Barcelona...
11.07.2019   #shopfitting #shop decoration

What shop design can look like: Trait concept store in Barcelona

Character in store design and in all details

In the Sant Antoni district, which in recent decades has developed from a working-class district to a hip district with bars, cafés, bookshops and boutiques, there is a small boutique, the Trait Store, hidden in Calle Parliament 28. ...

Thumbnail-Photo: Start-up offering consumers free same-day delivery...
09.07.2019   #customer satisfaction #logistics

Start-up offering consumers free same-day delivery

New online service for online shopping convenience with no membership fees

A new e-commerce company called Waybuy is changing the way consumers shop online, combining the best in convenience and affordability to make it easier than ever to get the products shoppers need.Founded by Houston-area married couple, Ann and Erik ...

Thumbnail-Photo: The future of retail: AI is changing everything...
08.07.2019   #digital marketing #marketing

The future of retail: AI is changing everything

AI-enabled systems help retailers understand their customers

For retailers, winning is still all about delighting the customer. The trick is to move fast enough and to be as nimble as possible to satisfy the customer not only today, but in the future. ...

Thumbnail-Photo: Of local heroes and global players
04.07.2019   #online trading #digital marketing

Of local heroes and global players

An overview of online marketplaces

Amazon and eBay – many retailers heavily rely on these top names. Yet there are other online marketplaces that could offer useful features. After all, the easy solution isn’t necessarily the perfect fit for ...

Thumbnail-Photo: Frictionless checkout across all channels to build loyalty...
04.07.2019   #customer satisfaction #mobile payment

Frictionless checkout across all channels to build loyalty

H&M and Klarna elevate the shopping experience for US consumers

H&M and Klarna announced that they have expanded their current partnership agreement to also include the US market, in the development of an unrivalled payments and shopping experience across touchpoints. Together, H&M and Klarna are aiming ...

Thumbnail-Photo: 45th anniversary of the barcode in retail
01.07.2019   #barcode scanner #QR code

45th anniversary of the barcode in retail

GS1 US celebrates the barcode’s relevance as the backbone of commerce

GS1 US®, the information standards organization best known as the administrator of UPC barcodes, this week celebrates 45 years since the debut and first scan of the iconic barcode. On June 26, 1974, a pack of Wrigley's chewing gum carrying a ...

Thumbnail-Photo: Consumers demand sustainable fashion but won’t pay more...
28.06.2019   #sustainability #fashion

Consumers demand sustainable fashion but won’t pay more

Top five demands for the industry to become more sustainable

New research suggests over half (52 percent) of consumers in the UK and US want the fashion industry to become more sustainable, with calls for reduced packaging and fair pay for workers among their top demands. But only 29 percent of these ...

Thumbnail-Photo: Retail spaces are so yesterday. Long live brand experiences!...
27.06.2019   #online trading #shop building

Retail spaces are so yesterday. Long live brand experiences!

How can brick-and-mortar stores stay competitive? With continuing retail reinvention!

Shopfitting – it’s no longer about shelves, sales counters and cash registers. Silvio Kirchmair, CEO of umdasch The Store Makers, considers it a stage where brick-and-mortar retailers can and should showcase themselves – especially ...

Thumbnail-Photo: Small shops & heavy advertisers less likely to ID for tobacco...
27.06.2019   #personnel management #user behavior

Small shops & heavy advertisers less likely to ID for tobacco

Study has implications for Tobacco 21 enforcement

Young people are less likely to be carded for cigarettes in certain types of shops, particularly in those that heavily advertise tobacco, a new study has found.When researchers who were 20 and 21 visited a variety of shops in a city on the verge of ...

Thumbnail-Photo: Overspending is common when shopping online
25.06.2019   #online trading #customer analysis

Overspending is common when shopping online

Report on digital spending and its impact on American's credit card debt

About 2 in 5 (42 percent) of consumers admit blowing their budgets while online shopping in the past 6 months, according to new research from CouponFollow, an online couponing platform. The new report surveyed over 1,700 American consumers on their ...

Thumbnail-Photo: Digital food retail: customers expect more personalization...
07.06.2019   #personalization #food delivery service

Digital food retail: customers expect more personalization

New research sponsored by precima shows retailers must act quickly to develop a detailed understanding of shopping missions.

The fast-changing dynamics of the food retailing environment continue to challenge companies to keep pace with fast-changing shopper demands. The latest of these shifting shopper requirements involves their behavior on digital platforms and is ...

Thumbnail-Photo: Attracting customers to your retail store: location-based marketing...
03.06.2019   #customer satisfaction #digital marketing

Attracting customers to your retail store: location-based marketing

Right people, right place, right time: getting your customers' attention

“Check out this suede jacket that matches your pants and shoes." Once a customer is near the entrance of a fashion boutique, marketers deliver personalized promotions via hologram. After the customer has entered the store, the ...

Thumbnail-Photo: Smile please! How to showcase products with amazing photos...
31.05.2019   #online marketing #product presentation

Smile please! How to showcase products with amazing photos

Quick guide to product photography

There is one fundamental difference between online and brick-and-mortar stores: Customers cannot touch, smell or try out the products. Essentially, the eyes decide whether something is ordered or not.That’s why product images and descriptions ...

Thumbnail-Photo: Cox Business Annual Survey: What do customers want?...
31.05.2019   #brick and mortar retail #cashpoints

Cox Business' Annual Survey: What do customers want?

Survey shows consumers want greater connection and more American-made products from the small businesses.

Small businesses should keep their cashiers, according to the 2019 Cox Business Consumer Pulse on Small Businesses. The Amazon Go cashier-less shopping model is only of growing interest among respondents ages 18-29 – up eight percentage points ...

Thumbnail-Photo: U.K. and USA: What about consumer spending?
28.05.2019   #marketing #shopping habits

U.K. and USA: What about consumer spending?

Millennials driving success of new retail models and shaping retail trends in U.S. and U.K.

As Millennials gain a reputation for being category killers across various industries, a recent study by First Insight, a global technology company transforming how leading retailers make product investment, pricing and marketing decisions found ...

Thumbnail-Photo: Beware of price promotions: “Don’t teach your customers to be...
27.05.2019   #sales promotion #price labels

Beware of price promotions: “Don’t teach your customers to be bargain hunters!“

Neuroscientist Kai-Markus Müller tells us about the impact of pricing

In a conversation with iXtenso, Professor Kai-Markus Müller, CEO of The Neuromarketing Labs gives great insights into how products and prices affect the brains of shoppers. How does he know? He is a neuroscientist and can look inside the ...

Thumbnail-Photo: Creative Retail Awards shortlist announced at RetailEXPO...
24.05.2019   #displays #design

Creative Retail Awards shortlist announced at RetailEXPO

Innovative, inspirational and forward-thinking retail display and design

The Creative Retail Awards, which recognise and reward innovation and excellence in worldwide retail design, released the shortlist for their 2019 Awards at RetailEXPO, Olympia London last week.The Awards received hundreds of entries from around the ...

Thumbnail-Photo: Online inventory management system
06.05.2019   #online trading #e-commerce

Online inventory management system

5 things e-commerce retailers should look for

In order to perform online efficiently as an Internet retailer, one needs to choose the most effective inventory management system. Its main features should include centralised user interface, full automation, automated stock checking and ...

Thumbnail-Photo: Social commerce 2.0: artificial intelligence detects purchase intention...
18.04.2019   #e-commerce #sustainability

Social commerce 2.0: artificial intelligence detects purchase intention

Choosy analyzes fashion trends on Instagram – and redesigns them

The fashion world moves at lightning speed – and more than ever thanks to the rise of social media. In the past, key trends emerged off the runways twice a year during fashion weeks. Now Instagram et al. set the tone daily thanks to feeds of ...

Thumbnail-Photo: Quality and great experiences at irma in Illum...
18.04.2019   #electronic shelf labels (ESL) #labels

Quality and great experiences at irma in Illum

A store with all the best

The customers wanted Irma back and they got that. After two years of absence, Irma has once again opened a store in the basement of ILLUM department store in the late summer of 2018. The new Irma store offers high quality and extra good experiences ...

Thumbnail-Photo: Mintel announces top global packaging trends for 2019...
09.04.2019   #sustainability #packaging

Mintel announces top global packaging trends for 2019

implications for consumers, brands, and manufacturers

Looking ahead, David Luttenberger, Global Packaging Director at Mintel, discusses the major trends influencing the packaging sector worldwide during 2019, including implications for consumers, brands, and manufacturers.Connected ...

Thumbnail-Photo: DOOH displays are engaging
01.04.2019   #digital signage #digital out-of-home (DOOH)

DOOH displays are engaging

Consumers to seek out more information after seeing digital signage

The majority of U.S. consumers notice out-of-home digital video displays, according to “On-Site Insights,” a new study from Edison Research. In today’s media landscape where it is increasingly challenging for brands to reach ...

Thumbnail-Photo: The new power of the consumer
20.03.2019   #customer satisfaction #customer analysis

The new power of the consumer

Trend Radar Study 2019: why shoppers love product ratings

A global study on the “rating economy” shows that product ratings are growing in importance, impacting shopping behavior and brand loyalty.Customers are relying less on marketing messages, and the balance of power is shifting toward the ...

Thumbnail-Photo: Robots in retail: producer and salesperson all-in-one at the fully...
15.03.2019   #artificial intelligence #customer retention

Robots in retail: producer and salesperson all-in-one at the fully automated kiosk

Interview with Matthias Krinke, Managing Director of pi4_robotics GmbH

At Berlin’s shopping mall Bikini Berlin, we meet the robot “Gisela”. The robot’s designer Matthias Krinke sat down with us and explained what she can do and revealed what the retail industry can expect from her and her ...

Thumbnail-Photo: Top retail activity helps usher in Year of the Pig...
14.03.2019   #retail #displays

Top retail activity helps usher in Year of the Pig

Chinese New Year signals the busiest trading period of the calendar for grocery retail

This year’s celebration, marking the Year of the Pig – representing good fortune, wealth and prosperity – was no exception, according to a brand-new report from international grocery researcher IGD Asia. Shirley Zhu, IGD ...

Thumbnail-Photo: Good news for brick and mortar retailers
08.03.2019   #brick and mortar retail #in-store marketing

Good news for brick and mortar retailers

71 percent of shoppers are spending more in-store than online

Both men and women are spending significantly more in-store than online during a typical shopping visit according to a new report, by First Insight, Inc. The company, which recently surveyed consumers on shopping habits, purchase behavior and ...

Thumbnail-Photo: CIE 2019: Chinas premier B2B trade show
04.03.2019   #e-commerce #event

CIE 2019: China's premier B2B trade show

5th International Internet and E-commerce Expo in Shenzhen

CIE 2019, the 5th China (Shenzhen) International Internet and E-commerce Expo, is the premier B2B trade show in China that focuses specifically on internet technologies and e-commerce as well as the related industries. More than 400 exhibitors ...

Thumbnail-Photo: Pioneering spirit in online retail: participation is welcomed...
27.02.2019   #online trading #food delivery service

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

Thumbnail-Photo: APG cash drawer unveils new global web stores at EuroCIS 2019...
18.02.2019   #Trade fair special EuroCIS 2019 #electronic cash register

APG cash drawer unveils new global web stores at EuroCIS 2019

Global cash management manufacturer to debut global product offerings

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announces today the expansion of its line of products tailored for the European retail market. The portfolio of tiered cash management solutions will be on display at ...

Thumbnail-Photo: retail trends 1/2019: focus Retail Technology...
12.02.2019   #mobile shopping #digital marketing

retail trends 1/2019: focus "Retail Technology"

Omnichannel commerce, mobile shopping, seamless checkout – technology trends 2019

Would you like to find out about the latest retail technologies and hold something tangible in your hands at the same time?We'll be happy to send you a copy of our print edition retail trends: with the focus on "Retail Technology" ...

Thumbnail-Photo: The right payment options for online stores
11.02.2019   #online trading #customer satisfaction

The right payment options for online stores

How you can combat shopping cart abandonment with the right methods

One of the main reasons why shoppers will abandon a purchase is when popular online payment methods are not an option. That’s why online retailers must know what these payment options are. We give you an overview of the pros and cons for ...

Thumbnail-Photo: Fewer consumers celebrating Valentine’s Day...
07.02.2019   #seasonal business #consumer demand

Fewer consumers celebrating Valentine’s Day

Those who do are spending more

Americans are expected to spend a record amount on Valentine’s Day this year despite a years-long decrease in the percentage of people celebrating the holiday, according to the annual survey released today by the National Retail Federation and ...

Thumbnail-Photo: IRI finds consumer confidence making big impact on e-commerce growth...
06.02.2019   #e-commerce #omnichannel

IRI finds consumer confidence making big impact on e-commerce growth

64 percent of omnichannel growth due to e-commerce

While 2019 got off to a rocky start, with a partial government shutdown and trade challenges attributed to tariffs, consumers at the close of 2018 were buoyed by their strong household financial health and were spending accordingly. The latest IRI ...

Thumbnail-Photo: ROQQIO Commerce Solutions connects worlds
06.02.2019   #digitization #Trade fair special EuroCIS 2019

ROQQIO Commerce Solutions connects worlds

Have you ever missed your connection when flying or taking the train? Customers who are having a bumpy journey should not feel that they have fallen out of rhythm with their schedule. Every stage of the journey that a customer embarks upon before ...

Thumbnail-Photo: Lone Kauri Road Ltd. has new e-commerce site...
04.02.2019   #online trading #e-commerce

Lone Kauri Road Ltd. has new e-commerce site

Offering high performance, sustainable outdoor products

New Zealand-based company, Lone Kauri Road Ltd. recently announced the official launch of its first ecommerce site. Lonekauri.com was created to provide outdoor enthusiasts with premium quality products that minimise environmental impact by ...

Thumbnail-Photo: User generated content integration on the next level...
28.01.2019   #customer analysis #product content management

User generated content integration on the next level

Denby Pottery helps customers visualise products in their homes with Photoslurp's technology

Denby Pottery has taken User Generated Content integration to the next level, now allowing customers to sort shoppable UGC content based on product colors and style. With help from visual commerce platform, Photoslurp, Denby’s unique galleries ...

Thumbnail-Photo: The new world of retail(ing)
28.01.2019   #pricing management #price optimization

The new world of retail(ing)

Effects of price discrimination and dynamic pricing

Dynamic pricing is a pricing strategy that plays an important role in retail. Instead of setting prices over a specific period of time – as is common practice in traditional price management -, dynamic pricing means prices can change on a ...

Thumbnail-Photo: Go Beyond Omnichannel
23.01.2019   #omnichannel #Trade fair special EuroCIS 2019

Go Beyond Omnichannel

EuroCIS, GK Software Stand C42, Hall 10

GK Software, the international market leader for store solutions, will yet again set trends for the future of retail at EuroCIS 2019 in Düsseldorf. Attendees will experience the possibilities of combining the world's most comprehensive ...

Thumbnail-Photo: Mobile payment holds potential
22.01.2019   #mobile payment #Trade fair special EuroCIS 2019

Mobile payment holds potential

Complete range of innovative solutions on display at EuroCIS 2019

With mobile payment, EuroCIS, The Leading Trade Fair for Retail Technology, taking place from 19. To 21. February 2019 in Düsseldorf, will cover a topic experts say will revolutionise retail in coming years. In the wake of the introduction of ...

Thumbnail-Photo: Visual search: a picture says more than a thousand words...
21.01.2019   #online trading #e-commerce

Visual search: a picture says more than a thousand words

The new product search using images

Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...

Thumbnail-Photo: Logistic data as solid ground for successful omnichannel commerce...
10.01.2019   #data analysis #logistics

Logistic data as solid ground for successful omnichannel commerce

Instagram, Twitter and Co.: New ways to customer loyalty

Instagram, Twitter and Co.: Retailers and brands must find new ways to get in touch with their customers and remain like that. With the right software, they can extract and use important information from all logistical processes.The contemporary ...

Thumbnail-Photo: The fitting room leading the way of future retail...
04.01.2019   #touch screens #fashion

The fitting room leading the way of future retail

“The combination of physical and digital shopping is more profitable”

The Fitting Room in the shopping mall Nordstan in Gothenburg, Sweden exceeded expectations by combining the best of physical and digital retail. Project highlights include Increased online sales by 43 percent and returns reduced by 89 percent. ...

Thumbnail-Photo: Allgeier’s Retail Solution of the Future
03.01.2019   #video cameras #self-checkout systems

Allgeier’s Retail Solution of the Future

The IoT BoxX - a pop-up store fully integrated into SAP

Like hardly any other industry, the retail sector is being exposed to the challenges of technological change. On the one hand, important market shares were lost to online trading, and on the other hand, the online stores are now blazing their trail ...

Thumbnail-Photo: The new connection: Mobile payment via electronic shelf labels...
03.01.2019   #mobile payment #brick and mortar retail

The new connection: Mobile payment via electronic shelf labels

Interview with Alexander Hahn from digital payment service provider Wirecard

It’s a customer’s dream: no more waiting in line at the checkout counter. At this point, consumers can already scan their purchases with their smartphones, pay and leave the store. Wirecard collaborates with SES-imagotag and makes this ...

Thumbnail-Photo: 24-hour shopping with Wanzl
20.12.2018   #Trade fair special EuroCIS 2019 #shop concepts

24-hour shopping with Wanzl

EuroCis 2019

Is 24/7 shopping only possible online? Wanzl’s answer is loud and clear: absolutely not! The innovation leader’s unique 24-hour store concept fulfils a long-cherished dream of bricks-and-mortar retailers. Design, hardware and software; ...

Thumbnail-Photo: Real-time personalization: “A ten percent sales increase is possible“...
19.12.2018   #digital marketing #customer analysis

Real-time personalization: “A ten percent sales increase is possible“

Interview on individualized user experience with Gregor Wolf, Managing Director of Evergage GmbH

"Customers who bought this washing machine also bought these socks." Customers don’t want to see bad recommendations like this one when they shop online. But how can retailers suggest items that are more relevant to customers? We ...

Thumbnail-Photo: Trend 2019: The digitization of the stationary retail trade...
29.11.2018   #digitization #omnichannel

Trend 2019: The digitization of the stationary retail trade

From retail to omnichannel business model

For stationary retailers, it is no longer enough to think individually about e-commerce or other digital strategies. Instead, the focus is on networking online, mobile and offline channels and implementing a multichannel strategy, the so-called ...

Thumbnail-Photo: EuroCIS 2019: from the trade fair to the points of sale...
27.11.2018   #digitization #POS Solutions

EuroCIS 2019: from the trade fair to the points of sale

Analogue and digital elements merge in physical retail

Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...

Thumbnail-Photo: Cash as a driver of innovation
26.11.2018   #cash management #cash handling systeme

Cash as a driver of innovation

Interview with Frédéric Beuve, Director of Global SMARTtill Technology at APG Cash Drawer

During the Equipmag show in Paris in September, iXtenso had the opportunity to speak with Frédéric Beuve, Director of Global SMARTtill Technology at APG Cash Drawer, about his ongoing projects within Europe and his view into the ...

Thumbnail-Photo: City management fights vacant storefronts and supports retailers...
21.11.2018   #consulting #brick and mortar retail

City management fights vacant storefronts and supports retailers

Insights from city manager Nicole Halves-Volmer from Delmenhorst

Modern city management always includes cooperation with the retailers of a city. The charismatic city manager Nicole Halves-Volmer works with passion for the city of Delmenhorst and talks in the interview about campaigns with and for retailers.For ...

Thumbnail-Photo: How to shop safely
20.11.2018   #online trading #security

How to shop safely

Online shopping on the rise this holiday season

The biggest shopping season of the year is here. Last year, online fraud increased by 22 percent during holiday shopping season, from Thanksgiving to December 31st – while online retail sales increased by 14.7 percent, reaching ...

Thumbnail-Photo: Report: Online pureplays in UK clothing and footwear 2018-2023...
14.11.2018   #online trading #e-commerce

Report: Online pureplays in UK clothing and footwear 2018-2023

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years reaching 7.5 billion pound in 2023, outpacing growth in the sector online (forecast to be 40.3 percent) and accounting for over one ...

Thumbnail-Photo: 6 seal of approvals every online retailer needs to know...
08.11.2018   #online trading #security

6 seal of approvals every online retailer needs to know

Badges boost consumer confidence and increase product sales of online stores

Certificates for online stores are a dime a dozen. Many store owners find it difficult to keep track of all of them. Having said that, customers prefer to shop on websites that have been approved by experts. Yet how valuable are these certificates, ...

Thumbnail-Photo: Underperforming stores will be closed or sold...
08.11.2018   #food retail

Underperforming stores will be closed or sold

iFresh, Inc. announces new retail strategic initiative for supermarkets

iFresh, a leading Asian American grocery supermarket chain and online grocer, today announced its strategic initiative to improve its retail supermarket experience.  The new strategic plan announced today follows constructive dialogue and an ...

Thumbnail-Photo: Sharing is caring
08.11.2018   #customer satisfaction #sustainability

Sharing is caring

Renting versus buying: Outdoor specialty store VAUDE dares to venture out

Renting outdoor gear and equipment versus buying it? That's okay. VAUDE makes it possible since 2017. The company’s "iRentit" project is still in its infancy. A good time for us to sit down with Lisa Fiedler, who co-developed the ...

Thumbnail-Photo: Holiday shoppers planning to make retailers spirits bright...
02.11.2018   #seasonal business

Holiday shoppers planning to make retailers' spirits bright

Seasonal celebrations to account for 40 percent of holiday spending

Shoppers may be writing longer "nice" lists for gifts and gatherings this holiday season, according to Deloitte's 33rd annual "Holiday Survey" of consumer spending intentions and trends. First a toast, then the gifts and a ...

Thumbnail-Photo: RFID tags with features for the cashierless store...
29.10.2018   #mobile payment #payment systems

RFID tags with features for the cashierless store

Customers can unlock products on their own thanks to smart tags

China and the U.S. already feature cashierless stores but things are coming along in Europe, too. Several startup companies want to eliminate long checkout lines and advertise better retail security tags. We took a closer look at these ...

Thumbnail-Photo: Consumers shop at discount retailers regardless of age or income...
23.10.2018   #customer analysis #consumer demand

Consumers shop at discount retailers regardless of age or income

Clothing is the product shoppers are most likely to purchase at bargain retailers

Almost all U.S. consumers are value-conscious shoppers who regularly visit discount retailers to find a bargain, according to the latest issue of the quarterly Consumer View report released today by the National Retail Federation. “Looking ...

Thumbnail-Photo: Up to 30 percent of consumer web sessions exposed to unauthorized ads...
01.10.2018   #customer journey

Up to 30 percent of consumer web sessions exposed to unauthorized ads

Namogoo report details the impact of online journey hijacking on customer experience and conversion rates

Namogoo today launched its State of Online Journey Hijacking benchmark report for H1 2018, a comprehensive overview of how eCommerce businesses are being negatively impacted by Online Journey Hijacking. The report found that 15 to 25 ...

Thumbnail-Photo: Holiday shoppers crave engaging experiences from retailers...
28.09.2018   #marketing research #marketing

Holiday shoppers crave engaging experiences from retailers

42 percent of consumers shop in-store for festive environment

Bazaarvoice, Inc. today released its newest research report, “Unwrap Consumer Insights For Your Best Holiday Season,” highlighting consumer shopping trends during the busiest, highest-spend season of the year. With 2017’s ...

Thumbnail-Photo: Brand reputation and control over the purchase dictate shoppers’...
26.09.2018   #customer analysis #brand management

Brand reputation and control over the purchase dictate shoppers’ behavior

2Checkout software buying survey reveals details on purchasing preferences

2Checkout (formerly Avangate), a leader in eCommerce, payments and subscription billing solutions, today released its 2018 Software & SaaS Buying Behavior Survey. The survey of almost 1,000 software and SaaS buyers reveals global buyer ...

Thumbnail-Photo: Marketing automation: The USP of the online world...
25.09.2018   #online trading #customer satisfaction

Marketing automation: The USP of the online world

How to successfully develop a personalized sales approach almost automatically

Every day, marketers grapple with a mixture of database, web analytics, communication, workflows, and CRM synchronization. Processes today can be summarized, analyzed and optimized with the help of marketing automation - for a personalized sales ...

Thumbnail-Photo: Top retail industry trends that will redefine the industry...
19.09.2018   #retail #trend research

Top retail industry trends that will redefine the industry

Quantzig, has announced the completion of their latest article on the top retail industry trends

One of the recent studies on the retail industry shows that this industry is extremely competitive and mature in the developed economies across Europe and North America. On the other hand, developing economies such as the Asia-Pacific, Middle East, ...

Thumbnail-Photo: Virtual commerce: shopping in a different reality...
14.09.2018   #digital marketing #virtual reality

Virtual commerce: shopping in a different reality

What we can expect from virtual reality in retail

Virtual fashion shows, mountaineering, and test drives: Virtual reality (VR) is creating a new paradigm for the customer experience – not only in brick-and-mortar stores but also in online shopping. "It's always remarkable and ...

Thumbnail-Photo: E-payments emerge as go-to method of paying
14.09.2018   #payment systems #payment terminals

E-payments emerge as go-to method of paying

Pressed for time, millennials consumers look for convenience and flexibility

The desire for convenience by consumers is reshaping the retail sector, where retailers are scrambling to offer a seamless shopping experience with latest technologies such as self-service checkout systems and contactless payment technology. In such ...

Thumbnail-Photo: Preventing food waste: It’s ecological, social and saves resources...
07.09.2018   #sustainability #food retail

Preventing food waste: It’s ecological, social and saves resources

SirPlus fights retail food waste

Measuring more than 530 square meters, SirPlus stores are a force to be reckoned with. At this point, the food saviors from Berlin have become widely known thanks to radio, television and their strong online presence of course. Their mission? ...

Thumbnail-Photo: New data shines light on black holes of retail customer experience...
07.09.2018   #data analysis #customer analysis

New data shines light on black holes of retail customer experience

Square Root unlocks potential for brands

Square Root, creators of CoEFFICIENT®, an enterprise SaaS platform that unlocks the power of data for the world's leading automotive and retail brands today announced findings from a new study that uncovers the growing importance of the ...

Thumbnail-Photo: APG at the Paris Retail Week
07.09.2018   #cashpoints #cash drawers

APG at the Paris Retail Week

APG cash drawer to showcase queue reducing solutions

APG Cash Drawer will be showcasing its mobile cash management solutions, NetPRO®, TabletPRO™ and USBPro™ at Paris Retail Week, which plays host to over 40,000 visitors looking for the latest retail technology. The highlight ...

Thumbnail-Photo: Consumer adoption of retailer mobile apps doubles...
06.09.2018   #digitization #app

Consumer adoption of retailer mobile apps doubles

67 percent of consumers use a retailer app on their phone

As mobile shopping continues to grow, consumers are downloading retailer’s mobile apps at double the rate of years past and conducting more in-app purchases, according to new findings from Synchrony. As the mobile channel becomes ...

Thumbnail-Photo: Digital sporting goods retailers: Decathlon and Intersport push ahead...
31.08.2018   #retail #digitization

Digital sporting goods retailers: Decathlon and Intersport push ahead

Of virtual tents and 3D foot analysis

Customer loyalty and innovative store features are key factors in sports retail. Shopping becomes an experience, whether that’s thanks to an integration of online and offline activities or brand-new approaches and technologies. What can ...

Thumbnail-Photo: Forecast 2020: Asia’s leading large format retailers...
28.08.2018   #retail #marketing research

Forecast 2020: Asia’s leading large format retailers

IGD expects sales growth of 3.3 percent a year

Asia’s large format retailers are set to grow 3.3 percent a year to 2022, with Vietnam, India and Philippines forecast to see double-digit growth from large format players over five years, according to global research organisation ...

Thumbnail-Photo: Is fraud inevitable when shopping online?
27.08.2018   #security #payment systems

Is fraud inevitable when shopping online?

Two thirds of UK consumers think so but chose convenience anyway

The majority of UK consumers now accept the risk of fraud when shopping online as eCommerce shows no signs of slowing down, according to findings from Paysafe. Seven in 10 (70 percent) now prefer shopping online rather than going to physical stores, ...

Thumbnail-Photo: Showroom-like stores could overthrow the basis for retail rents...
24.08.2018   #brick and mortar retail #real estate

Showroom-like stores could overthrow the basis for retail rents

Traffic and customer data could trump traditional measures

If present trends continue, retail rents might one day be based on traffic and customers rather than traditional metrics such as sales per square foot or percentage rent, observes Mike Harris, Managing Director of CREModels, in a new column for ...

Thumbnail-Photo: App-based self-checkout
23.08.2018   #mobile payment #self-checkout systems

App-based self-checkout

Edeka offers mobile self-scanning with snabble

Snabble introduces its technology to the stores of Edeka Rhein-Ruhr. Customers will be able to scan items with their smartphone while shopping and pay at payment-terminals at the exit. First store launched will be Edeka Paschmann in ...

Thumbnail-Photo: App offers consumers accurate optical reading from their glasses...
21.08.2018   #online trading #customer satisfaction

App offers consumers accurate optical reading from their glasses

"Prescription Scanner" to streamline eyewear online shopping experience from home

GlassesUSA.com, fast growing online eyewear retailer, announced the introduction of Prescription Scanner, a free application that will allow consumers to extract the optical parameters off their current glasses, making it easier for them to order ...

Thumbnail-Photo: Click & collect promotes cross selling
15.08.2018   #brick and mortar retail #click & collect

Click & collect promotes cross selling

Research: Many click & collect shoppers made additional in-store purchases

Research from OrderDynamics explores North American click and collect trends, including communications and timing preferences, return behaviors, and unplanned purchasing habits. OrderDynamic, announced its latest consumer study, “The Rise ...

Thumbnail-Photo: Waiting in checkout lines
15.08.2018   #customer satisfaction #digitization

Waiting in checkout lines

A turnoff to European shoppers

For many European shoppers, waiting at checkout lines any longer than five minutes is too long, according to retail study by Adyen. Shoppers are looking for an experience that satisfies three fundamental demands: convenience, context and ...

Thumbnail-Photo: Costly online out-of-stock problems for consumer goods...
13.08.2018   #online trading

Costly online out-of-stock problems for consumer goods

GMA report: Potential lost sales could reach 17 billion dollars

A new report shows that out-of-stock rates for online purchases of consumer products in the U.S. are nearly twice as high as in-store availability. The report, issued by the Grocery Manufacturers Association (GMA), shows potential online sales ...

Thumbnail-Photo: Collaboration opportunities between retailers and suppliers...
10.08.2018   #retail #supply chain management

Collaboration opportunities between retailers and suppliers

Retail Collaboration Survey results 2018 by Trace One

Trace One, the world’s largest collaborative retail business network for private label, released the results of its 2018 Retail Collaboration Survey. Surveying 385 grocery retailers and consumer goods suppliers across North America and Europe, ...

Thumbnail-Photo: Cotton USA reveals latest UK shopping trends...
03.08.2018   #fashion #shopping habits

Cotton USA reveals latest UK shopping trends

Man-made fibres are falling out of fashion, as more UK consumers choose natural materials

New research released today by Cotton USA reveals the latest shopping habits of UK consumers – including where and how consumers buy products, their financial optimism, qualities that motivate purchase decisions, and material ...

Thumbnail-Photo: Luxury department stores outperform the market...
01.08.2018   #marketing research #investments

Luxury department stores outperform the market

Investment to create destination appeal pays off

The performance of the luxury and midmarket players has been, and will remain, extremely polarised as the premium/luxury department store retailers continue to invest to retain their appeal and the midmarket players struggle to excite and lure in ...

Thumbnail-Photo: Hexa research: Online sales
30.07.2018   #e-commerce #consumer demand

Hexa research: Online sales

U.S. online pet food & supplies market worth 6.13 billion dollars by 2025

Online sales for pet food and other products have increased significantly over the past few years. Driven by rising pet ownership in the U.S., demand for pet products is expected to surge over the next few years. Supported by tech savvy consumers, ...

Thumbnail-Photo: Online shopping increases interest to adopt AR...
27.07.2018   #retail #augmented reality

Online shopping increases interest to adopt AR

Major driving factor for augmented reality in retail market

The augmented reality in retail market is expected to be 1,155.8 million US dollars in 2018 and is projected to reach 7951.2 million US dollars by 2023, at a CAGR of 47.1 percent during the forecast period. Increasing online ...

Thumbnail-Photo: Same-day delivery: Tips for small retail businesses...
26.07.2018   #e-commerce #customer satisfaction

Same-day delivery: Tips for small retail businesses

“The delivery time window option in the evening is a great hit": Interview with Arne Schulke, Professor for Management Control & Leadership

Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...

Thumbnail-Photo: Back-to-school shoppers ready to fill their backpacks...
17.07.2018   #retail #pricing

Back-to-school shoppers ready to fill their backpacks

Retailers can expect new lessons this year

Household spending on clothing, supplies, computers and electronics for children in grades K- 12 is expected to reach nearly $28 billion this year, according to Deloitte's annual "Back-to-School" survey. Parents ...

Thumbnail-Photo: Perfectly fitting clothes to prevent retail returns...
13.07.2018   #e-commerce #consulting

Perfectly fitting clothes to prevent retail returns

Product recommendations based on a person’s body data

Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...

Thumbnail-Photo: How does IoT make access control work for you?...
11.07.2018   #security management #access control

How does IoT make access control work for you?

Managing security flexibly and remotely with the Internet of Things

Mankind has always considered security a priority. Cavemen blocked entry into their abodes with huge boulders. The early Roman empire were the first to use keys, albeit made of wood. The problem was where there was a will, there was a way. Intruders ...

Thumbnail-Photo: Online marketing: Huge opportunities after transaction completion...
10.07.2018   #online trading #e-commerce

Online marketing: Huge opportunities after transaction completion

Interview with Geoff Smith, CMO at Rokt on the much underrated confirmation page

"Thank you for your purchase!" Statements like these make customers happy - and their minds more open and receptive to new ideas according to a study by web store optimizer Rokt. Special emphasis is put on the moment right after a ...

Thumbnail-Photo: The big three commerce software companies join forces...
09.07.2018   #e-commerce #omnichannel

The big three commerce software companies join forces

... for omnichannel commerce

The three leading software companies for commerce solutions are set to join forces. eFulfilment Transaction Services GmbH, Futura Retail Solutions AG and höltl Retail Solutions GmbH are merging under the umbrella of ROQQIO Commerce Solutions ...

Thumbnail-Photo: Boozt.com has opened a new store in Copenhagen...
04.07.2018   #digitization #price labelling

Boozt.com has opened a new store in Copenhagen

Electronic shelf labels help in new physical store

The fashionable and well-appointed environment gives Boozt.com a new flagship store with, among other things, electronic shelf labels, which will give customers a different and better shopping experience in a digital world. Located at one of ...

Thumbnail-Photo: Mobile Shopping: Of personal shopping assistants and mobile payment...
02.07.2018   #mobile shopping #payment systems (software)

Mobile Shopping: Of personal shopping assistants and mobile payment

Part 4 of the Topic Series: Mobile Optimization

One issue with mobile shopping is that an online store features only a few items of its overall available product selection. Other hurdles often complicate the mobile payment process. That’s one of the conclusions of the “Modern ...

Thumbnail-Photo: New Sales Director at Mood Media
29.06.2018   #customer satisfaction #customer analysis

New Sales Director at Mood Media

Heike Fortmann-Weyers has been appointed as the new Sales Director

Fortmann-Weyers reports directly to Linda Ralph, VP of International Business Development at Mood Media, the leading international provider of in-store media. For more than eight decades, the company has been improving the customer experience at the ...

Thumbnail-Photo: Retailers at risk
28.06.2018   #logistics #delivery

Retailers at risk

Timely shipment delivery a major concern for US transporters, freight forwarders and logistics providers

American Trucking Association reports that more than 70 percent of freight in the US is moved by trucks. The industry currently hires close to 1.46M drivers but is still falling short in order to meet rising demand due to the increase ...

Thumbnail-Photo: Habits of the new generation of shoppers
26.06.2018   #customer analysis #shopping habits

Habits of the new generation of shoppers

Criteo’s Generation Z report

Criteo released findings from its Gen Z report, based on the Criteo shopper story. The report analyzed shopping perceptions from thousands of members of Generation Z (Gen Z) and found that this powerful group of shoppers share a love of real-world ...

Thumbnail-Photo: PWA and AMP: How to deliver mobile content faster...
25.06.2018   #mobile shopping

PWA and AMP: How to deliver mobile content faster

Part 3 of the topic series: Mobile optimization

In the third part of our series, we introduce more ways to make a mobile website more user-friendly. Aside from affecting load time, these options can do so much more. The technologies are described in detail in the "Modern Mobile Web ...

Thumbnail-Photo: Reduce web page load time – Methods at a glance...
18.06.2018   #online trading #mobile shopping

Reduce web page load time – Methods at a glance

Part 2 of the topic series: Mobile optimization

In the first part of our series, we talked about the challenges of a mobile web presence and analysis tools as outlined in the "Modern Mobile Web Technologies" guidelines of the German Federal Association of the Digital Economy. In this ...

Thumbnail-Photo: Paris Retail Week
13.06.2018   #retail #digitization

Paris Retail Week

Smart Phygital 2018 Survey Havas

Paris Retail Week, the annual event dedicated to the global commerce community, will open the doors of its fourth edition at Paris Expo Porte de Versailles on 10-11-12 September 2018. For this occasion, the Havas Paris agency, in partnership with ...

Thumbnail-Photo: Beverage retail market: revolutionary route planning crowned by success...
13.06.2018   #software developement #logistics (software)

Beverage retail market: revolutionary route planning crowned by success

Flaschenpost – successful two-hour delivery service

The German online retail business Flaschenpost (a pun meaning “message in a bottle” or quite literally “bottle delivery” in English) successfully delivers beverages within two hours in Münster and Cologne, with more ...

Thumbnail-Photo: Innovative technologies for fashion retail
12.06.2018   #fashion #replenishment systems (software)

Innovative technologies for fashion retail

Detego showcases in Future City Langenfeld

Detego, market leader in real-time business intelligence for the fashion retail industry, showcases its innovative retail products at Whitebox - a digital experience space for various innovative in-store applications - in Future City Langenfeld. ...

Thumbnail-Photo: Analysis tools – Faster websites boost sales...
05.06.2018   #mobile shopping #smartphone

Analysis tools – Faster websites boost sales

Part 1 of the topic series: Mobile optimization

Websites must work and display as well and fast on mobile devices as they do at home on a PC. If they don’t, consumers will abandon the customer journey before it even begins. That’s also why website operators must continuously monitor ...

Thumbnail-Photo: Business Intelligence: The single source of truth...
05.06.2018   #data analysis #supply chain management

Business Intelligence: The single source of truth

How retailer use data analytics and BI to optimize the value chain

Hardly any business process is managed without the help of IT. That’s why the main task for retailers is not to gather data about business processes but to make the most of this data instead. Business Intelligence (BI) is the “secret ...

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