Keyword: e-commerce

Thumbnail-Photo: Hexa research: Online sales

News • 30.07.2018

Hexa research: Online sales

U.S. online pet food & supplies market worth 6.13 billion dollars by 2025

Online sales for pet food and other products have increased significantly over the past few years. Driven by rising pet ownership in the U.S., demand for pet products is expected to surge over the next few years. Supported by tech savvy consumers, ...

Thumbnail-Photo: Same-Day Delivery: Tips for small retail businesses...

Service offers opportunities • 26.07.2018

Same-Day Delivery: Tips for small retail businesses

“The delivery time window option in the evening is a great hit": Interview with Arne Schulke, Professor for Management Control & Leadership

Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...

Thumbnail-Photo: Perfectly fitting clothes to prevent retail returns...

3D body models • 13.07.2018

Perfectly fitting clothes to prevent retail returns

Product recommendations based on a person’s body data

Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...

Thumbnail-Photo: Online marketing: Huge opportunities after transaction completion...

Interview • 10.07.2018

Online marketing: Huge opportunities after transaction completion

Interview with Geoff Smith, CMO at Rokt on the much underrated confirmation page

"Thank you for your purchase!" Statements like these make customers happy - and their minds more open and receptive to new ideas according to a study by web store optimizer Rokt. Special emphasis is put on the moment right after a ...

Thumbnail-Photo: The big three commerce software companies join forces...

Omnichannel • 09.07.2018

The big three commerce software companies join forces

... for omnichannel commerce

The three leading software companies for commerce solutions are set to join forces. eFulfilment Transaction Services GmbH, Futura Retail Solutions AG and höltl Retail Solutions GmbH are merging under the umbrella of ROQQIO Commerce Solutions ...

Thumbnail-Photo: Cyberport implements ESL solution from Delfi Technologies...

Company News • 03.07.2018

Cyberport implements ESL solution from Delfi Technologies

E-commerce retailers with omnichannel service face great demands for updated product information in all channels.

This also applies to German Cyberport, which is one of Europe's largest consumer electronics retailers with more than 45.000 products. For an omnichannel retailer with such a large product range, it means that there also ...

Thumbnail-Photo: Consumer mindset mobile first

News • 15.05.2018

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

Thumbnail-Photo: E-commerce in furniture retail: experiment, learn, compare notes...

Best practice interview • 14.05.2018

E-commerce in furniture retail: experiment, learn, compare notes

Marcus Diekmann of Matratzen Concord on the road to digital success

In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...

Thumbnail-Photo: Digital transformation: Tasks for the new German government...

Report • 24.04.2018

Digital transformation: Tasks for the new German government

Smaller retailers ask for support to keep up with the competition

Digital technologies make it possible to increase operational efficiency and develop innovative options and concepts. Nevertheless, digital transformation makes many entrepreneurs feel uneasy. That was one of the results of a survey conducted by the ...

Thumbnail-Photo: Implementing successful e-commerce projects

Check list • 19.04.2018

Implementing successful e-commerce projects

Everything starts with a thought that develops into an idea ...

This also applies to an E-commerce project, which often provides the basis for a company’s digitization strategy. The following important points need to be considered for a successful implementation: Assemble the right team An E-commerce ...

Thumbnail-Photo: Amazon is now the UK’s fifth largest retailer...

Study • 18.04.2018

Amazon is now the UK’s fifth largest retailer

The online giant accounted for over four pounds in every 100 pounds spent on retail in 2017

Amazon is now the fifth biggest player in UK retail, as its retail revenue continues to rise at a rapid pace, according to GlobalData a leading data and analytics company. The online pureplay continues to outstrip growth in the UK online channel ...

Thumbnail-Photo: Online growth among housewares buyers extends to adjacent categories...

News • 05.04.2018

Online growth among housewares buyers extends to adjacent categories

“E-commerce has changed the way consumers shop for home products” (Joe Derochowski, executive director at NPD)

U.S. online sales of housewares products increased 18 percent in 2017, according to e-commerce insights from The NPD Group’s Checkout consumer receipt mining service. On average, nearly a quarter of online buyers purchased housewares ...

Thumbnail-Photo: Workwear and uniform manufacturers leverage e-commerce...

Millennial preferences • 04.04.2018

Workwear and uniform manufacturers leverage e-commerce

The Global Visionary Science Team at Frost & Sullivan reveals in their analysis - North American Workwear and Uniforms Market, Forecast to 2021 - that e-commerce is emerging as a viable and profitable channel for workwear and uniform ...

Thumbnail-Photo: Using chat to shop online

Report • 03.04.2018

Using chat to shop online

The integration of payment processes in messenger

A large portion of our days is spent on social networks, forums, blogs and messaging apps. There is still a lot of untapped potential for retailers who want to position themselves and their product choices in these settings. This applies especially ...

Thumbnail-Photo: Cisalfa Sport S.P.A. launches new online shop...

Sportswear retail industry • 22.03.2018

Cisalfa Sport S.P.A. launches new online shop

The new website offers an easy and a very innovative shopping experience: an online shop with a definitely more appeal

For this improvement, Cisalfa Sport S.P.A. chose Keros Digital in order to find solutions to some challenges the business was having. One of these challenges, the distribution network of Cisalfa Sport S.P.A., which is complexed, required a ...

Thumbnail-Photo: It’s all about the right fabrics: an industry sector is entering the...

Interview • 15.03.2018

It’s all about the right fabrics: an industry sector is entering the digital age

”Research online, purchase offline has edged its way into the world of fabrics.“ Interview with Sven-Hendrik Timmermann from JAB ANSTOETZ Group

More than ever, today’s interior design industry has a tough time to attract customers to stores. In this interview, Sven-Hendrik Timmermann, Chief Digital Officer at JAB Josef Anstoetz KG, explains how the textile and fabric outfitter uses ...

Thumbnail-Photo: New VR retail service in collaboration with Alibaba...

News • 14.03.2018

New VR retail service in collaboration with Alibaba

Tmall sellers can use iStaging's VR Maker to digitize their physical stores in VR

Having brought VR capabilities to professionals in the real estate, interior design and property listing industries, iStaging is now making in-roads into the retailing sector in cooperation with Alibaba. iStaging is the only self-serve VR capture ...

Thumbnail-Photo: Unified Commerce: Mapping all processes in real time...

Interview • 15.02.2018

Unified Commerce: Mapping all processes in real time

Avoid "frustrating stumbling blocks in the shopper experience”

Once it was multichannel, then omnichannel and now unified commerce. With new software options, all the functions of a customer journey are supposed to be apparently invisible and run from a single source. Jean-Marc Thienpont, Managing Director POS ...

Thumbnail-Photo: Outerwear purchases

News • 06.02.2018

Outerwear purchases

More U.S. apparel consumers are opting for online, reports NPD’s Checkout

According to The NPD Group’s Checkout, a receipt mining service, close to one-third (29 percent) of total online apparel buyers purchased outerwear online in the 12 months ending November 2017, up two percentage points over the previous year. ...

Thumbnail-Photo: eBay Inc. reports fourth quarter and full year 2017 results...

News • 01.02.2018

eBay Inc. reports fourth quarter and full year 2017 results

eBay delivers record fourth quarter driven by strong holiday performance

eBay Inc., a global commerce leader, delivered revenue for the quarter ended December 31, 2017 of $2.6 billion, increasing 9% on an as-reported basis and 7% on a foreign exchange (FX) neutral basis, primarily driven by gross merchandise ...

Thumbnail-Photo: US consumers: 36 percent plan to grocery shop online in 2018...

Grocery eCommerce Forecast • 31.01.2018

US consumers: 36 percent plan to grocery shop online in 2018

Report highlights importance of an omnichannel grocery experience in 2018 as consumer expectations rise

The annual Grocery eCommerce Forecast completed in partnership with ShopperKit, an in-store fulfillment platform, surveyed over 1,000 U.S. consumers about grocery shopping habits, intent and barriers moving into 2018 to better equip ...

Thumbnail-Photo: UK click & collect sales set to soar 55.6 percent to 2022...

News • 25.01.2018

UK click & collect sales set to soar 55.6 percent to 2022

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel, with click & collect sales forecast to account for 13.9 percent of total online spend in 2022, 1.9 percentage points higher than in ...

Thumbnail-Photo: Proceed to checkout? Not on your mobile, say researchers...

News • 15.01.2018

Proceed to checkout? Not on your mobile, say researchers

Shoppers are much less likely to go through with their purchases if they are using phones and tablets to buy goods online

Shoppers hoping to bag a bargain in the post-Christmas sales are much less likely to go through with their purchases if they are using phones and tablets to buy goods online. This is because consumers often worry they are not seeing the full ...

Thumbnail-Photo: COURTS invests in growth by reimagining its omnichannel retail experience...

News • 10.01.2018

COURTS invests in growth by reimagining its omnichannel retail experience

COURTS Singapore, a popular retailer specialising in electronics, IT and furniture, has redesigned its in-store experiences and omni-channel customer journey

With the help of e-commerce agency SmartOSC, COURTS Singapore, a popular retailer specialising in electronics, IT and furniture, has put more than a year into researching and redesigning its in-store experiences and omni-channel customer journey. ...

Thumbnail-Photo: InternetRetailing EXPO 2018 with focus on omnichannel...

News • 09.01.2018

InternetRetailing EXPO 2018 with focus on omnichannel

The event for digital and multichannel retail returns to the National Exhibition Centre in Birmingham on 21-22 March 2018

This year’s event will have a strong focus on omnichannel, with a programme that encourages attendees to explore how they can extend online success to deliver the type of frictionless customer experiences that have been proven to win customer ...

Thumbnail-Photo: Click & Collect: More in-store sales thanks to store pickup...

Omnichannel • 08.01.2018

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

Thumbnail-Photo: Mister Spex rolls out the latest Intershop Commerce Suite...

Company News • 12.12.2017

Mister Spex rolls out the latest Intershop Commerce Suite

New commerce platform powers a consistent multi-channel concept with faster interfaces and reduced maintenance needs

Mister Spex, Europe’s largest online optician, is extending its successful cooperation with Intershop with the rollout of the latest Intershop Commerce Suite, across nine European webshops. The new commerce platform allows Mister Spex to ...

Thumbnail-Photo: “Just walk out“: the invisible payment process...

Report • 06.12.2017

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Retailers are constantly looking for solutions that make payments easier and more automated. After all, an easy payment process also makes it easier to spend money, at least when it comes to small amounts and quantities. According to a study by ...

Thumbnail-Photo: Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year...

Report • 27.11.2017

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Thumbnail-Photo: Parcel lockers: around the clock delivery service...

Interview • 22.11.2017

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Thumbnail-Photo: Retail isn’t doomed, but a tectonic shift is under way...

Company News • 18.10.2017

Retail isn’t doomed, but a tectonic shift is under way

What’s causing this retail shift?

Online shopping has put tremendous pressure on brick-and-mortar retailers, causing large numbers of locations to go out of business. But lest anyone think retail is shrinking, the opposite is actually true. As of July 2017, retail sales were up ...

Thumbnail-Photo: Hardwick Clothes re-launches brand, growing heritage fashion appeal...

News • 10.10.2017

Hardwick Clothes re-launches brand, growing heritage fashion appeal

America's oldest Made in USA tailored clothing maker has launched a new flagship website and brand identity update

Drafting off of steady seasonal increases in both wholesale and retail sales, including the company's first line in clothing retailer Saks Fifth Avenue's New York City stores and Southern department store Dillard's, as well as ...

Thumbnail-Photo: Join 225+ speakers at Shoptalk Europe, 8-11 October, Copenhagen...

Event • 26.09.2017

Join 225+ speakers at Shoptalk Europe, 8-11 October, Copenhagen

Content, dialogue and networking at Europe’s largest conference for retail and eCommerce

Shoptalk Europe, 2017’s most anticipated European event for retail and eCommerce innovation, today announced that more than 2,200 executives from established retailers and brands, startup direct-to-consumer disruptors, large and early stage ...

Thumbnail-Photo: Online giant Alibaba seeks to boost brick-and-mortar retail in China...

Interview • 21.09.2017

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

Thumbnail-Photo: British Land: Offline and online stimulate each other...

News • 06.09.2017

British Land: Offline and online stimulate each other

New research reveals symbiotic relationship between a brand’s physical store and its ecommerce platform

The research, using data from Connexity Hitwise, shows that when a new store opens, traffic to the retailer’s website from the surrounding postal area increases by 52 percent on average within six weeks of opening. Importantly, digital traffic ...

Thumbnail-Photo: New Temando ‘State of Shipping in Commerce’ report reveals gap...

News • 15.08.2017

New Temando ‘State of Shipping in Commerce’ report reveals gap between U.S. retailers and Prime-centric online shoppers

Survey identifies CX-driven shipping experiences as critical to conversion

Temando, a leading shipping and fulfilment software platform for commerce, today announced United States retailer and consumer survey data from its annual research report ‘State of Shipping in Commerce’. The survey polled 270 small and ...

Thumbnail-Photo: New internationalization study

News • 27.07.2017

New internationalization study

E-commerce retailers in the USA want to expand into Europe

"Europe is one of the largest and most dynamic e-commerce markets in the world", emphasizes Frank Schirrmeister, CEO at Arvato SCM Solutions. "US brands, therefore, need to actively improve their reputations in Europe." Hence, ...

Thumbnail-Photo: From shopping center to third place

Report • 19.07.2017

From shopping center to third place

Entertainment and gastronomy dictate tomorrow’s shopping center concepts

Only eight shopping centers are currently being built in Germany. There are a number of reasons for this. Booming online business, extensive approval processes and the development of new building sites thwart development. To stay attractive, ...

Thumbnail-Photo: UK smartphone shopping to overtake tablet spend by 2018...

News • 10.07.2017

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

Thumbnail-Photo: Robots and automated processes are the future of warehouse logistics...

Report • 01.07.2017

Robots and automated processes are the future of warehouse logistics

Staff shortages and the e-commerce boom call for all resources

When e-commerce retailers sell products every few seconds, it creates enormous challenges for their logistics processes. Sufficient qualified staff is currently not available to handle these tasks. This is why automated resources such as driverless ...

Thumbnail-Photo: Global online baby products retailing market 2017-2021...

News • 23.06.2017

Global online baby products retailing market 2017-2021

The retailing of different types of baby products through online or e-commerce is considered as online baby products retailing.

The retailing of different types of baby products through online or e-commerce is considered as online baby products retailing. Online retail provides consumers with the convenience to purchase products of their choice online and payment ...

Thumbnail-Photo: Study: Pet product ecommerce trends

News • 22.06.2017

Study: Pet product ecommerce trends

If the seeming omnipresence of ecommerce innovator Amazon is an indicator of anything, it's that the power and influence of online retailing is not to be underestimated.

If the seeming omnipresence of ecommerce innovator Amazon is an indicator of anything, it's that the power and influence of online retailing is not to be underestimated. The nigh limitless scope of products available online through Amazon ...

Thumbnail-Photo: Support in the fight against fraudulent shoppers...

ebay & Co • 20.06.2017

"Support in the fight against fraudulent shoppers"

Interview with Attorney Yvonne Bachmann about the German Händlerbund eBay Study 2017

Selling products on portals like Ebay or Amazon seems to be easy at first glance. However, retailers should consider some things to be legally on the safe side. We talk with Yvonne Bachmann about pitfalls and best practice. ...

Thumbnail-Photo: Growth equity fund Scope partners with Happy Plugs...

Company News • 20.06.2017

Growth equity fund Scope partners with Happy Plugs

Scope will add a scalable platform supporting sustainable brand growth and presence, further enhancing Happy Plugs' expansion internationally

Happy Plugs (brand for fashion tech creating consumer electronics accessories) announced their partnership with Scope, a growth equity fund. Scope will add a scalable platform supporting sustainable brand growth and presence, further ...

Thumbnail-Photo: Affordable clothing e-retailer RoseWholesale is becoming more...

News • 16.06.2017

Affordable clothing e-retailer RoseWholesale is becoming more customer-centric

E-commerce clothing site is focusing on better quality and an easier shopping process

RoseWholesale, an Asia-based online fashion retailer with wholesale prices, has taken several major steps to ensure product quality and enhance the shopping process. "The increase in Internet shopping in recent years has encouraged many ...

Thumbnail-Photo: Duty Free: Get around new airline baggage restrictions...

News • 15.06.2017

Duty Free: Get around new airline baggage restrictions

Retailer Dutyfreeonboard.com delivers straight to travelers' homes or anywhere in the US and pay the duties for them.

Retailer Dutyfreeonboard.com has eliminated the hassle of passengers carrying their coveted discounted duty free purchases & dealing with airline restrictions by delivering straight to travelers' homes or anywhere in the US and paying the ...

Thumbnail-Photo: OpenJaw Technologies selects Amazon Web Services cloud infrastructure...

News • 09.06.2017

OpenJaw Technologies selects Amazon Web Services cloud infrastructure

OpenJaw is moving its t-Retail platform to AWS to reliably and securely scale the t-Retail platform for future global growth.

The Dublin-headquartered travel tech company delivers e-commerce technology to the world’s leading travel brands such as British Airways, Cathay Pacific, Iberia Airlines, Hainan Airlines, AIMIA, Loyalty One, Four Seasons, Avis, and Air ...

Thumbnail-Photo: Books: Local online business opened retail store...

News • 09.06.2017

Books: Local online business opened retail store

The owner of the warehouse book sale, One Dollar Bookswap and Amazon retailer, Murfbooks, is offering the Dayton area another opportunity to find the books and media they seek.

The owner of the popular warehouse book sale, One Dollar Bookswap and Amazon retailer, Murfbooks, is offering the Dayton area another opportunity to find the books and media they seek at affordable prices. Greg Murphy, Owner of the One Dollar ...

Thumbnail-Photo: India: B2C E-Commerce growth rate through 2021...

News • 02.06.2017

India: B2C E-Commerce growth rate through 2021

The new report "India B2C E-Commerce Market 2017" focuses on India’s E-Commerce.

It highlights new findings such as that out of the leading Asian online retail markets, India is expected to have the strongest growth rate through 2021. Online retail made up a mere one-digit percentage share of all retail sales in India in ...

Thumbnail-Photo: Strategy for the future: back to consulting...

E-commerce • 02.06.2017

Strategy for the future: back to consulting

Curated Shopping promises an ideal shopping experience in online retail

Online shopping – a shopper’s paradise. It offers a huge selection, there is no commitment, you can do it without interruption and it’s fast. At least that’s the ideal concept. Reality often differs greatly. Finding the right ...

Thumbnail-Photo: NCR and IHL Group Research Report reveals high-growth retailers spend 69...

Company News • 27.04.2017

NCR and IHL Group Research Report reveals high-growth retailers spend 69 percent more on IT

Report found three key strategic areas of attention: seamless shopping experience, personalization and store transformation

Retailers who spend more on technology are more likely to enjoy high sales growth, according to a recent survey that IHL Group and NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today revealed. The Unified Commerce ...

Thumbnail-Photo: Click & Collect: the future of online grocery shopping...

Company News • 05.04.2017

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Video • 07.03.2017

EuroShop 2017: reat time retail operations with smart cosmos solutions

smart cosmos at EuroShop 2017

smart cosmos shows how living product data connects the real world to the digital world. ...

Thumbnail-Photo: NCR - Improving the customer’s journey through the store...

Video • 06.03.2017

NCR - Improving the customer’s journey through the store

“The unified commerce landscape”

NCR, a company known for making the lives of both retailers and customers easier, has been investing a lot of work in a study called “The unified commerce landscape”. We are speaking to Jessica Bryant to learn more about this study. ...

Thumbnail-Photo: The supermarket of the future - SES-imagotag Deutschland GmbH...

Video • 05.03.2017

The supermarket of the future - SES-imagotag Deutschland GmbH

Searching a product in the supermarket will soon be a thing of the past for both customers and employees

This is made possible by the "connected store". Guillaume Portier from SES-imagotag Deutschland GmbH explains how it works. ...

Thumbnail-Photo: Toshiba enables brilliant commerce at EuroShop 2017...

Company News • 02.03.2017

Toshiba enables brilliant commerce at EuroShop 2017

Toshiba to demonstrate new innovative retail solutions in Hall 6, Stand C41

Toshiba Global Commerce Solutions, Inc. and its parent organization, Toshiba TEC Corporation (TTEC), will showcase a broad variety of retail solutions in Hall 6, Stand C41 during EuroShop, the world’s No. 1 retail trade fair, held 5 – 9 ...

Thumbnail-Photo: Cross-border B2C E-Commerce drives intra-regional retail trade in Europe...

News • 23.02.2017

Cross-border B2C E-Commerce drives intra-regional retail trade in Europe

Strong intra-regional cross-border E-Commerce trend develops, as many online shoppers in Europe buy from countries in the same region

The report “Europe Cross-Border B2C E-Commerce 2017” reveals key trends and perspectives of cross-border online retail in this region, citing multiple market statistics, forecasts and consumer surveys. One of the key findings of the ...

Thumbnail-Photo:  Starbucks debuts voice ordering

News • 10.02.2017

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

Thumbnail-Photo: Pure-, cross-, multi- or omni-channel retailing …...

Canal Grande • 01.02.2017

Pure-, cross-, multi- or omni-channel retailing …

Retailers tend to get lost in their own buzz-words and to lose sight of the most important aspect: What do customers actually want?

One of the special charms about the lagoon city of Venice is its many channels, or canals, both small and big. Innumerable bridges connect them to an open labyrinth of water, as well as traditional streets. With so many different shopping channels ...

Thumbnail-Photo: Study finds mobile investments pay off in evolving retail landscape...

News • 31.01.2017

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...

Thumbnail-Photo: Digital transformation strengthens brick-and-mortar retail...

Guest contributor • 16.01.2017

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

Thumbnail-Photo: The future of the grocery store

Company News • 10.01.2017

The future of the grocery store

How it holds up to e-commerce and changing customer behaviours

A grocery store is so much more than a place to buy food. It can also be a bank, a pharmacy, a postal office, a restaurant, and so on. At the same time, customers are increasingly buying their groceries online and in many places, they are starting ...

Thumbnail-Photo: yStats.com report: Online retail sales in Japan will continue growth...

News • 15.12.2016

yStats.com report: Online retail sales in Japan will continue growth

Rakuten and Amazon are the most popular sites

Slower, but continued growth of online retail in Japan is the prediction in a new publication from Hamburg-based yStats.com, "Japan B2C E-Commerce Sales Forecasts: 2016 to 2020." The report combines information from reliable primary ...

Thumbnail-Photo: Lokaso Siegen effectively strengthens the regional retail sector...

Local Shopping • 08.12.2016

Lokaso Siegen effectively strengthens the regional retail sector

Stepping stone into e-commerce with measurable success

Local commerce approaches are a dime a dozen these days. Yet none of them are effective enough to where brick-and-mortar retailers actually benefit from them. Patrick Schulte of billiton is someone who has recognized this and created Lokaso, a new ...

Thumbnail-Photo: Retail Pro International joins SAP PartnerEdge Program...

Product • 08.12.2016

Retail Pro International joins SAP PartnerEdge Program

Retail Pro offering now available delivers a flexible, global retail management platform

Retail Pro International has joined the SAP PartnerEdge program as a partner that designs, develops and builds software integrated with SAP solutions. Through its participation in the program, it is now announcing the availability of Retail ...

Thumbnail-Photo: Turkeys B2C e-commerce market 2016

News • 11.11.2016

Turkey's B2C e-commerce market 2016

Investors lured by online retail opportunities in Turkey

Turkey's B2C E-Commerce market is the second largest in Eastern Europe, and is also among the fastest growing, according to the new market report by yStats.com. Internet penetration in the country was barely at 50 percent of the population last ...

Thumbnail-Photo: Competition pattern and investment risk of cross-border e-commerce...

News • 20.10.2016

Competition pattern and investment risk of cross-border e-commerce industry in China

China will gain the fastest growth in global cross-border e-commerce market

The concept of cross-border e-commerce can interpreted in a broad or narrow sense: Broadly, the cross-border e-commerce refers to the cross-border import and export trade activities in which the transactions are concluded by the transaction ...

Thumbnail-Photo: An overview of five German local commerce models...

Local Shopping • 18.10.2016

An overview of five German local commerce models

Do online marketplaces really strengthen local retail?

E-commerce makes things hard for brick-and-mortar retailers. To improve the customer churn rate, various local commerce approaches have been developed to connect brick-and-mortar businesses to the internet and vice versa. The concepts range from ...

Thumbnail-Photo: E-commerce: clothing and footwear retailing in Brazil...

Company News • 13.10.2016

E-commerce: clothing and footwear retailing in Brazil

Market summary and forecasts: Comprehensive overview of the market, consumer, and competitive context, with retail sales value and forecasts to 2020

  Market Research Hub (MRH) has recently announced the addition of a new research report about the clothing and footwear retailing in Brazil to its repository. The research report, titled “Clothing & Footwear Retailing in Brazil ...

Thumbnail-Photo: New e-commerce website for Mattress 1

Company News • 13.10.2016

New e-commerce website for Mattress 1

Accorin announces deployment for America’s largest independent mattress retail chain

Boston-based e-commerce agency Accorin and Orlando, FL-based Mattress1 have completed a comprehensive redesign and technology overhaul of the company’s website. The new website, which includes a new user interface, online catalog, mobile ...

Thumbnail-Photo: Engage with your customers – faster and individual service via...

Conversational Commerce • 21.09.2016

Engage with your customers – faster and individual service via Messenger

Interview with Caroline Langer, International Marketing Manager at iAdvize

Facebook, WhatsApp etc. extensively influence the way we communicate. Thanks to the activation of messaging services for companies, they will most likely also change online retail in the long run. While one-to-many communication was the common way ...

Thumbnail-Photo: Salesfloor Storefront for stores brings online service and...

Company News • 29.08.2016

Salesfloor Storefront for stores brings online service and personalization to big box e-commerce

Retailers see 10x increase in online conversions with salesfloor's platform

A retail technology platform that enables customers to shop online with their local store associates, today announces online shoppers can now shop directly with their local big box retailer through the first-of-its-kind platform, Salesfloor ...

Thumbnail-Photo: ”Many customers are willing to try online grocery shopping“...

Interview • 30.03.2016

”Many customers are willing to try online grocery shopping“

Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH

Marcel Fuhlmann, CEO and Manager of the Business Unit Platform Online Food Retailing at diva-e Digital Value Enterprise GmbH, explains which criteria successful online grocery stores should meet.

Thumbnail-Photo: Social media remains an important tool for retailers...

Company News • 23.10.2015

Social media remains an important tool for retailers

Almost all online retailers use social media

Social media is a great way to stay in touch with customers and to respond quickly to questions and problems. This has also been recognized by many German retailers. Online retailers in particular are focusing on social media. According to a ...

Thumbnail-Photo: The customer needs to receive consistent information and services at...

Interview • 21.10.2015

"The customer needs to receive consistent information and services at each contact point"

Interview with Mirko Hüllemann, CEO of Heidelpay

Invoice, PayPal, direct debit und instant transfer are the preferred methods of payment of German customers in eCommerce. Several studies over the past few years have also shown: offering convenient payment methods has become an especially important ...

Thumbnail-Photo: B2C and B2B are becoming more and more alike...

Report • 08.10.2015

"B2C and B2B are becoming more and more alike"

28. ECC-Forum "B2B in Digital Transformation" in Cologne

Cologne as a meeting place of retail: After the spring edition of the ECC-Forum as usual put the focus on the B2C sector with the topic "Experience and Service in (Online) Retail" around 155 participants came together in Cologne on October ...

Thumbnail-Photo: ”Germany’s eCommerce industry is strongly influenced by the...

Interview • 07.08.2015

”Germany’s eCommerce industry is strongly influenced by the ecosystem“

Interview with Hagen Meischner, Country Manager Deutschland for PrestaShop

Starting an online shop today no longer needs to be expensive and complicated. Just like in other IT areas, free open source tools have long since been available. Yet do these savings not inevitably come at the expense of quality? Hagen Meischner, ...

Thumbnail-Photo: “Online stores using responsive design cannot be tested enough“...

Interview • 07.08.2015

“Online stores using responsive design cannot be tested enough“

Interview with Michel Sperlich, Managing Director of onlinedesign.eu

A lot of development work is needed before an online store can be launched. All store components need to work properly – and with all end devices. This requires extensive tests. These days, developers are able to outsource this testing to the ...

Thumbnail-Photo: “The key to success lies in collaboration”...

Interview • 07.08.2015

“The key to success lies in collaboration”

Interview with Andreas Bauer, CPO of 004 GmbH

Online retail not only offers sales potential for retailers but also for manufacturers. How can retailers and producers subsequently avoid getting into an uncomfortable competitive situation online? Andreas Bauer, CPO of 004 GmbH, argues in favor of ...

Thumbnail-Photo: “Data-driven companies are clearly more successful in eCommerce“...

Interview • 10.04.2015

“Data-driven companies are clearly more successful in eCommerce“

Interview with Alexander Reschke, CMO of Webdata Solutions

The eCommerce market is shaped in particular by its dynamics. Developments and trends move a lot faster than in pure brick-and-mortar retail and online retailers need to be able to respond quickly and remain flexible to changes in the market. In an ...

Thumbnail-Photo: “It can take weeks before a security hole at the POS system has been...

Interview • 19.03.2015

“It can take weeks before a security hole at the POS system has been fixed in retail chains“

Interview with Rick Chavie, Chief Solution Officer for hybris software

Retail is one of the most frequent targets for fraud and data abuse –nearly one quarter of all data abuse cases strike the retail and gastronomy sectors. Thanks to modern technologies, eCommerce is able to provide a high level of transaction ...

Thumbnail-Photo: eCommerce: Retail currently needs employees with in-depth knowledge...

Interview • 17.03.2015

eCommerce: "Retail currently needs employees with in-depth knowledge"

Interview with Peter Stolpe, Director of Retail Qualifications at the Akademie Handel

The key for small and medium-sized retailers to stay competitive despite the big online retail competition lies in going online, too. With a new postgraduate program, the Akademie Handel (English: Retail Academy) in Munich trains retail employees to ...

Thumbnail-Photo: Comexposium Group launches Paris Retail Week...

Company News • 19.09.2014

Comexposium Group launches Paris Retail Week

The new leading event for 360° Retail

COMEXPOSIUM Group has announced the launch of the first Paris Retail Week, to be held from 21 to 23 September 2015 at Paris Expo Porte de Versailles. The first Paris Retail Week will bring together on a single site E-Commerce Paris, Europe's ...

Thumbnail-Photo: “eCommerce promotes traditional types of advertising“...

Interview • 31.01.2013

“eCommerce promotes traditional types of advertising“

iXtenso-Interview with Ute Holtmann and Marlene Lohmann, EHI Retail Institute

Retail today has a great many possibilities for advertising and customer communication available – and the Internet constantly creates new channels. Nevertheless, the traditional types of advertising such as ads, flyers and catalogs continue ...

Thumbnail-Photo: Efficient ways of advertising

Report • 31.01.2013

Efficient ways of advertising

Modern sales approaches for the retail market

It almost seems like an anachronism: while retailing increasingly takes place on the Internet and e-tailers are taking away more and more market shares from brick and mortar retailers, the German retail market prefers to stick with traditional types ...

Thumbnail-Photo: “Our consumers expect us to serve them through the online-channel.”...

Interview • 05.01.2012

“Our consumers expect us to serve them through the online-channel.”

Interview with Rune Sølvsteen, e-commerce Director ad interim at Hunkemöller

Founded in 1886, Hunkemöller is one of the largest lingerie chains in Europe. The Dutch company employs more than 2.600 people and runs more than 450 shops in 15 countries. Hunkemöller has been active on the internet since 2001 and launched its ...

Thumbnail-Photo: Piggy-backing on customer service from brick-and mortar stores was...

Interview • 05.10.2011

Piggy-backing on customer service from brick-and mortar stores was around even before online shops came around

Interview with university professor Dr. Hendrik Schröder, Marketing & Retailing Chair at the University of Duisburg-Essen, Germany

Category management is an essential field of research for Professor Hendrik Schröder. Since 1996, he holds a Chair at the University of Duisburg-Essen. He does not think much of trendy terms such as omni-channel marketing. Customers have always ...

Thumbnail-Photo: Stores end up being downloaded more and more to mobile devices...

Report • 05.10.2011

Stores end up being downloaded more and more to mobile devices

m.bahn.de or m.tagesschau.de – the “m” is getting increasingly important on the Internet. There are more and more web pages specifically for mobile devices. Retailers are strongly getting in on the act. It’s practically a ...

Thumbnail-Photo: Will traditional coupons soon become obsolete?...

Interview • 02.05.2011

Will traditional coupons soon become obsolete?

Interview with André Reif, CEO of MyMobai in Leipzig, Germany

André Reif, born in 1978, founded MyMobai in 2008 together with his schoolmate André Richter. The company with locations in Leipzig and Dresden develops business models and applications for mobile devices. By now, MyMobai sees itself as the German ...

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Institut für Handelsforschung (IfH)
Institut für Handelsforschung (IfH)
Dürener Str. 401b
50858 Köln
EUROEXPO Messe- und Kongress-GmbH
EUROEXPO Messe- und Kongress-GmbH
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TCPOS GMBH
Saarwiesenstr. 5
66333 Völklingen
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Brienner Straße 45
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mad geniuses GmbH
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81667 München
PAYONE GmbH & Co. KG
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Patagona GmbH
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ConCardis GmbH
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Software AG Deutschland GmbH
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Koenigsallee 75 b
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Motorola Solutions Germany GmbH
Motorola Solutions Germany GmbH
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65510 Idstein
prudsys AG
prudsys AG
Zwickauer Straße 16
09112 Chemnitz
iXtenso - Magazin für den Einzelhandel
iXtenso - Magazin für den Einzelhandel
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53125 Bonn
EURONICS Deutschland eG
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71254 Ditzingen
IT-Informatik GmbH
IT-Informatik GmbH
Ericusspitze 2-4
20457 Hamburg
Heiler Software AG
Mittlerer Pfad 5
70499 Stuttgart
hybris GmbH
hybris GmbH
Nymphenburger Str. 86
80636 München
SAP Deutschland SE & Co. KG
SAP Deutschland SE & Co. KG
Hasso-Plattner-Ring 7
69190 Walldorf
implexis GmbH
implexis GmbH
Deutschherrnstr. 15-19
90429 Nürnberg