Representatives from Douglas, Shopify, Kapten & Son/Charles and Google discussed the new challenges and opportunities ...
Task management software is one of the retail solutions designed to help shops save time and ...
Loss prevention is playing an increasingly important role in reducing inventory discrepancies.Inventory is a major challenge for companies in the retail sector: 82% of retailers in Zebra's latest 16th Annual Global Shopper Study say that ...
Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today announced it’s taking the newly enhanced Modern Store framework on a ‘problem ...
With the Wayfair Decorify app on Apple Vision Pro, users have a variety of options to see their spaces redesigned. They can upload a photo of their space ...
Trigo, a leading provider of AI computer vision technology that transforms traditional brick-and-mortar retail outlets into digital smart stores, and discount supermarket chain Netto Marken-Discount (also known as Netto), have partnered to launch ...
Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language ...
Tesco is trialling an exciting new technology innovation that means customers don’t need to scan their items ...
They are able to analyse data, write product descriptions, answer shoppers’ questions or write codes...
Christmas is just around the corner. Gingerbread houses greet you in every supermarket and the early birds already wonder about the gifts they should buy. It’s high time to inspire potential shoppers to start buying Christmas gifts. ...
Security Suite from Toshiba Global Commerce Solutions empowers retailers to minimize shrink...
The TCx® 900 is the newest point-of-sale (POS) system from global retail technology leader Toshiba Global Commerce Solutions. It provides advanced technology offerings through a powerful modular system in a compact design built to last and ...
Freeport A'Famosa Outlet is proud to unveil the world's first Coach Airways, a unique retail concept store and café housed in a transformed 1981 Boeing 747-230B aircraft. ...
In the face of the digital age (and the rush just after the end of the workday or the day right before a holiday), retailers are looking for innovative technologies to continuously improve shopping experiences. Self-service checkouts (SCOs) allow ...
GS1 Germany released two new requirements impacting brands selling food/beverage (and food-adjacent) products to the German market aiming at increasing product data quality passing through the Global Data Synchronization Network (GDSN). ...
Innovative e-commerce initiative by the digital media company bridges content & shopping experience across social media & web. Best-in-class technology offered to online shoppers by Verishop. ...
Retailers are increasingly offering self-serve options to in-store consumers ranging from self-checkout to self-scan, and mobile Scan & Go. And with the boom of self-service comes the inevitable increase in shrink which Forbes now estimates to ...
A few aisles, many haphazard shelves and even more competing products – how can brands stand out from the crowd? A Romanian start-up has also asked itself this question. The answer: Tokinomo, an interactive robot arm that brings products to ...
Spread over a total retail space of 7521 square feet, the Levi's Brigade Road store features the brand's cutting-edge NextGen store format and retails some of its most beloved products. ...
Consumers around the world are more comfortable than ever interacting with brands, when they feel they’re getting value. The annual "State of Conversational Commerce Report" from Attentive revealed 91% of consumers have already opted ...
EuroShop 2023 attendees are invited to visit Toshiba Global Commerce Solutions in Hall 6, Booth C41, from February 26 through March 2, 2023. The company will showcase how retailers can scale and reimagine the shopper experience through Toshiba's ...
Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that German fashion retailer Bonita is set to transform its retail operations ...
Lidl has this week become the first supermarket to achieve the prestigious Cynnig Cymraeg certification from the Welsh Language Commissioner. With 55 stores across Wales, Lidl has been working hard to support the roll-out and inclusion of the Welsh ...
Everyday brands and retailers try and get customers to buy products. Their prime target is to bring customers as close as possible to the purchase moment – in the aisle. Why? Because 85% of Total Retail Sales are still made in Physical Stores. ...
Surprised supermarket shoppers were today given free bus rides to the cheapest store in town, after Aldi was crowned the UK’s Cheapest Supermarket for the second year running. The cheeky stunt by Aldi featured bus stops placed outside ...
At EuroShop, the World’s No. 1 Retail Trade Fair, from 26 February to 2 March 2023 in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions ...
Omnichannel shopping is in high demand. Almost half of European online shoppers ordered internationally last year. For many e-commerce companies, the opportunities offered by selling their goods internationally are tempting. But in order to retain ...
Retail is at the heart of our lives and societies, as it represents more than 20% of global GDP and 15% of jobs. With consumers changing their shopping habits, stores must now reinvent themselves and leverage new technologies to stay relevant in ...
With its "REWE ready" store in Bispingen, Lekkerland aims to cater to increasing out-of-home consumption, relying on innovative technology and a relevant product range. In the process, the REWE subsidiary is making common cause with the ...
The NYC-based company Showfields is known for bringing shoppers immersive brand curations and experiential store design. The DC location is a unique display of sustainability – the previous tenant was Brooks Brothers, and the Showfields ...
Inflation, rising energy costs, Covid - these crises currently have Germany firmly in their grip and are consequently influencing consumer behaviour in the country in the long term. Due to rising living costs, German consumers are currently holding ...
In recent years, some companies that previously relied on their fixed location havebeen forced to switch their business model partially or even completely to e-commerce-but this is not enough to survive in this fast-moving and agile ...
Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, announced it is helping The Kraft Heinz Company update retailer product content in just ...
Innovative concepts take quality and sustainability of LED lighting to the next level.Climate change and the energy crisis are present-day challenges that retailers across all investment sectors must address – using the latest digital ...
The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores with more and more technological intelligence. ...
Aluminium foam, translucent concrete surfaces or sheer gossamer structures that seem to balance the weight of massive boulders – visual “wows” are popular for staging the customer journey. The Materials & Surfaces Dimension at ...
As retailers get ready for a busy holiday shopping season, they also have to prepare for an increased risk of theft and violence against employees. Interface Systems shares insights and best practices to mitigate holiday season retail crime and ...
Effective product information management (PIM) is the cornerstone of your brand’s ecommerce strategy. Accurate and relevant product data helps brand manufacturers win on the digital shelf by convincing shoppers on all channels and touchpoints ...
Applause has announced the 2022 results of its third annual global survey on holiday shopping trends. The research showed a marked increase in consumers returning to physical store locations. Eighty two percent of consumers said they were ...
Since the pandemic, online trade is booming like never before. But what sounds like a blessing can also become a burden. Packaging waste is increasing rapidly and polluting the environment. At the same time, the global crises are causing a shortage ...
Retail peak season has arrived, and just like the last few years, this one is filled with uncertainty and consumer behavioral changes. To help retailers prepare, delivery technology provider Metapack partnered with Retail Economics to conduct ...
Higher inflation is intensifying pressure on already thin margins throughout the supply chain. But recent shocks also highlight the need for supply chains to be reinvented to be more agile, more resilient, more efficient and more sustainable. ...
Karma has announced the launch of its innovative payment feature, Pay with Karma. The new embedded checkout gives shoppers a simplified, one-swipe purchase point across different retailers with multiple payment options. When paying with Karma, ...
Bolt, a checkout technology company, today announced the launch of its latest product, Bolt Shopper Assistant, the first virtual shopping assistant of its kind – enabling retailers to turn anonymous guest shoppers into account-holding ...
The speed, scale, and complexity needed to meet shoppers’ demands today has put new pressures on IT departments. 75% of enterprise resource planning (ERP) transformation projects fail to stay on schedule or within budget, according ...
IRI’s latest insights on food inflation and impact on consumer shopping behavior illustrate relief consumers are finding in perimeter categories. ...
Building upon its history of innovation, Lowe's unveiled the home improvement retail industry's first interactive store digital twin at NVIDIA GTC. Leveraging NVIDIA Omniverse Enterprise, this digital twin showcases a future in which store ...
Consumers who turned to online shopping during the pandemic have chosen to stay there, with those returning to in-store relying on online research to guide their decisions. Consumers realized the importance of “connection” and were ...
Domo has released the 10th edition of its Data Never Sleeps (DNS) infographic, the annual glimpse at how much data is generated on the internet every minute by the ways people interact online. Over the last decade of chronicling the world's data ...
People love the convenience of shopping online, and experts at GlobalData believe that, by 2030, this will have an even greater impact on the high street than we see today. ...
Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making significant investments to meet shoppers’ evolving tastes, according to FMI – The ...
OSF Digital, an award-winning provider of digital transformation services to companies worldwide, announced the release of the 2022 Grocery Omnichannel Retail Index (ORI) findings in partnership with FMI, the Food Industry Association, and NRF, the ...
Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...
Salsify, the commerce experience management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, announced that Wiha Tools USA is using the new Salsify Enhanced Content connection to the ...
Anthropics Technology presents Zyler – AI-powered virtual fitting technology for shoppers and retailers that allows customers to try on hundreds of outfits quickly and easily on a smartphone, desktop or in store. A selfie and a few ...
According to this year’s Convenience Store Trends Report from Intouch Insight Ltd., convenience does not trump brand loyalty for today’s consumers. For example, when it comes to their cup of joe, 70% of shoppers would seek out their ...
Despite a turbulent climate EuroShop 2020 proved a resounding success. 94,339 visitors from 142 countries travelled to the Rhine to learn from 2,287 exhibitors from 56 nations about all aspects, innovations and trends in the global retail world. And ...
For its first brick-and-mortar location, the women’s fashion brand SMYTHE has taken over a heritage storefront in north Toronto’s trendy Summerhill district and infused it with a palette rich in raw textures and natural finishes.Its ...
"Creating a bridge between the product and the shopper" – that’s how one interviewee describes the goal of their marketing efforts. These diverse activities range from talking robots to virtual stores to treasure hunts. ...
The number of retail customers using buy online pickup in-store (BOPIS) “all the time” declined by one-third (45% down to 32%) last year and is expected to shrink further in 2022. Shoppers relying on home delivery of groceries purchased ...
Bazaarvoice has released its latest research, based on a survey of more than 10,000 global shoppers. The report reiterates the importance of engaging shopping experiences and proves that ‘online shopper’ may in the future become a ...
Last fall, we shared how we’re testing new store models in Charlotte, North Carolina and how all of them work together to meet our customers’ varied and changing needs. Now we’re introducing another piece to that pilot: our first ...
Summertime is the advent of the holiday planning season for brands and retailers. Research from the “Adobe Digital Insights Holiday Ecommerce Playbook” highlights that now is the perfect time to get your retail ducks in a row, as ...
Klarna announced the opening of its US retail pop-up, “Klarna Oasis,” an immersive shopping experience in Los Angeles focused on supporting its various mission-driven merchant partners.From Saturday, July 23 to Sunday, July 24, consumers ...
Forty-five percent of shoppers will abandon a product page if there isn't enough information to help them make a buying decision, according to Salsify's 2022 consumer research.Accurate and engaging product content is no longer a nice-to-have ...
Nike’s newest retail concept, Nike Style, has opened in Seoul. It serves a distinct sport lifestyle audience through the lens of style, featuring gender-agnostic zones for fleece, tops, footwear, accessories, and other style-led ...
Greener delivery options are no longer a ‘nice to have’ but a ‘must have’. According to research from Metapack’s latest research in Germany, France and the UK, nearly 75% of online shoppers say that they consider ...
I have always believed in getting into the mind space of our customers. So lately, I've been interviewing a lot of retail customers and have learned a great deal about the challenges retailers face. But among those challenges, there are also ...
EuroCIS 2022, The Leading Trade Fair for Retail Technology, has drawn to a close on Thursday (2 June 2022) in Düsseldorf with very good results. With its ranges it impressively underlined how the past two pandemic years...
eBay is setting up shop in Los Angeles with a store that rewards sneakerheads for actually wearing their new kicks out of the store. Open Memorial Day weekend on Fairfax Avenue, the Wear 'Em Out Store will feature some of the most exclusive and ...
Bazaarvoice Inc., provider of product reviews and user-generated content (UGC) solutions, released its annual Shopper Experience Index, based on a survey of more than 7,000 global shoppers. The report proves today’s power shift from brands to ...
Salsify's recent report "The Content Advantage: How Improvements to the Product Page Help Brands Succeed on Amazon", analysed over 14,000 products across all major product categories in the U.K., France and Germany, outlining the most ...
BJ’s Wholesale Club, operator of membership warehouse clubs in the Eastern United States, has announced the opening of BJ’s market, a new concept club in Warwick, RI.Located at 375 East Ave, BJ’s market is 43,000 square feet, about ...
Lucidworks, a provider of next-generation AI-powered search applications, surveyed consumers in the U.K. and U.S. who shop for groceries online. The survey revealed that only 28% of shoppers are being offered alternative recommendations every ...
GK shows latest version of SaaS platform GK CLOUD4RETAIL Transition to cloud – SaaS contracts account for half of GK's new contracts in2021 Pop-up container with the new "grab-and-go" store concept GK GO GK at ...
Pete’s of Erie Inc., a convenience store retailer with 50 stores across Kansas, Oklahoma and Missouri, has selected Gilbarco Veeder-Root's Passport® Express Lane™ self-checkout system to elevate the overall customer experience ...
American and European retail brands are leading the global retail sector in bouncing back better from the pandemic, with Amazon and Walmart leading the way. In a world of changing customer demand and disrupted supply chains, these big retailers are ...
It has become standard practice for customers to find product descriptions as well as images or videos for illustration purposes when shopping online. But just because consumers can see a front view or estimate the size with the help of a tape ...
As shoppers look to reduce their fashion spend and environmental footprint, eBay UK has launched Imperfects - the fashion equivalent to supermarkets' wonky veg initiative, which launched in a bid to cut food waste.eBay’s Imperfects range ...
In the retail industry, customer experience is one of the most critical elements for success. It serves as the foundation for customer loyalty, repeat business, and word-of-mouth referrals. In other words, an excellent customer experience is what ...
Running alongside the Digital Signage Avenue in Hall 6, the ISE Retail Showcase, sponsored by Econocom (Hall 6, Booth 6A200) will take visitors on a journey through the ultimate frictionless retail experience. Focused on usability and real-world ...
EuroCIS, The Leading Trade Fair for Retail Technology, held from 31 May to 2 June 2022 in Halls 9 and 10 of Düsseldorf Exhibition Centre is the international communication forum for innovations and trend themes, especially for technology in the ...
Instacart, an online grocery platform in North America, announced shoppable recipes, new product integrations that will allow food creators to make their recipes shoppable on Instacart via strategic integrations on TikTok and Tasty, as well on ...
Anyline announced findings of its “Last-Mile Delivery: Customer Perception Report 2022.” The survey, conducted on behalf of Anyline by Researchscape, highlights the major pain points of last-mile delivery that have surfaced since the ...
United Colors of Benetton has transformed its Corso Vittorio Emanuele store for Milan Fashion Week, aligning it with the brand’s new shop in the metaverse, which opened at the same time with the same experiential look and feel.The term ...
Narvar announced the rollout of its Home Pickup service, a carrier-agnostic returns service that allows shoppers to schedule a courier to pick up return packages at their homes. More than 70 retailers, including DSW and Ann Taylor, piloted the ...
Acosta has released its latest research report, The Lingering Impact of COVID-19 on U.S. Shoppers. The report examines U.S. shoppers’ behavior nearly two years into the pandemic. According to Acosta’s research, most of today’s ...
Traditional big box retailers and department store brands with brick-and-mortar locations dominate the list of top ten eCommerce websites with the biggest gains in google.com search performance in 2021, new research finds.While apple.com enjoyed the ...
Global insight provider IGD has published its predictions for the global retail trends that are set to shape the international food and consumer goods industry in 2022. The new report outlines five key trends to help retailers and suppliers navigate ...
Cross-Border Commerce Europe, the platform driving cross-border e-commerce in Europe, publishes its latest blue paper summarising the learnings of seven knowledge and brainstorming sessions between C-Level executives from leading global retailers ...
The new report outlines five key trends to help retailers and suppliers navigate the ongoing challenges brought about by COVID-19 and plan for the year ahead.Toby Pickard, Head of Innovation and Future Retail Insight at IGD, said: "2021 was a ...
The majority of shoppers do their homework prior to purchase, with nearly 70% reading between one and 25 consumer product reviews. Some 44% of consumers want access to reviews written within the past month, and 38% won’t purchase a product if ...
Generation Z (Gen Z) is making up more and more of today’s retail workforce, representing around 27 percent of the population, or 72 million Americans. The oldest are in their twenties, and as they continue to come of age, they are taking ...
Albertsons Companies, Inc. announced the launch of two new digital offerings – meal planning and Schedule & Save. The new capabilities will offer loyalty members integrated menu planning and shopping list creation and the ability to ...
Over the past two years, consumer shopping habits have changed significantly – especially in Germany and Europe – and with them the structural orientation of retailers and companies. Convenient online shopping and digital payment methods ...
The British supermarket chain Asda is trialling new technology in its Stevenage store which will make it easier for blind and partially sighted customers to navigate their way around the store.To coincide with the UN International Day of Persons ...
Sainsbury’s is launching a new in-store digital innovation with a contactless, checkout-free way to shop. Building on the success of SmartShop, which grew 173% last year, SmartShop Pick & Go is using Amazon’s Just Walk Out ...
Schnuck Markets, Inc. announced today that in addition to launching GetUpside at all of its stores in Missouri, Illinois, and Indiana, it will also be the first grocer to use GetUpside’s receiptless Check-In feature. The move complements ...
Spryker Systems has launched its U.S. Online Grocery Report 2022. The research finds that almost half (47 percent) of Americans buy at least some of their groceries online. The research surveyed 2,500 consumers from across the U.S. on their ...
The Israeli company WalkOut, the developer of an autonomous end-to-end frictionless shopping solution, announces an extensive cooperation agreement with Machsanei Hashuk, one of the largest supermarket chains in Israel. As part of the ...
Ahead of the holiday season, new Bayes Business School research has found that repositioning the handles on trolleys could boost sales by 25 per cent for retailers.The study, led by Bayes Business School, explores how using the standard shopping ...
Obsess, an experiential e-commerce platform that enables brands to create online virtual stores and showrooms, today announced the launch of “Shop with Friends,” a feature that enables consumers to shop in virtual stores ...
EuroCIS from 15 to 17 February 2022, will again be the hotspot for latest-generation retail technology. For the third time now it will stage the Start-up Hub thereby offering young companies ideal possibilities for making first contacts with ...
Perfect Corp., has announced the launch of its state-of-the-art AI-powered AR Virtual Try-On for Nails solution. The unique digital manicure experience revolutionizes the nail polish and nail art shopping journey by providing beauty shoppers with a ...
Even though the number of UK shoppers that participated in Black Friday last year fell 6%, compared to 2019, data and analytics company GlobalData says it is still an important retail event, and retailers should use it to help encourage early ...
Although the pandemic has hit those living paycheck-to-paycheck especially hard, these consumers show a greater appetite for increasing their shopping activities post-pandemic compared to their more financially secure peers. This and other key ...
Mercatus announced findings from its annual eGrocery survey of U.S. consumers, conducted in collaboration with Incisiv. The report, titled "eGrocery Transformed: 2021 market projections and insight into online grocery's elevated ...
New research suggests 57% of online shoppers around the world have made at least one online purchase from a company in another country in the last 12 months – while a further 22% have considered doing so. And 43% agree or strongly agree that ...
Buy Now Pay Later (BNPL) has taken off in the UK market. Consumer expectations have shifted away from traditional lending and payment products toward low-cost or free services with convenient, intelligent digital experiences. The concept of BNPL has ...
Instacart announced its acquisition of Caper AI (“Caper”), an AI-powered shopping cart and checkout technology platform. With this acquisition, Instacart aims to help retailers unify the in-store and online shopping experience for ...
Mercari released findings from its Secondhand Holiday Report. Mercari's report revealed that this will be a "secondhand holiday" for many, as 77% of American adults polled expect to buy at least one secondhand item this holiday ...
United Natural Foods, Inc. announced it has entered into a reseller agreement with DoorDash to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.UNFI’s arrangement with DoorDash ...
“With consumer spending accounting for roughly two-thirds of U.S. gross domestic product, all eyes are closely watching shoppers’ ability to drive the economy,” NRF economist Kleinhenz said.“If consumer finances are any ...
Ware2Go announced new research results from its recent survey of retail and eCommerce merchants about the upcoming 2021 holiday shopping season. In the aggregate, nearly 60% of merchants expect higher holiday sales than were achieved pre-pandemic, ...
Co-op has unveiled plans for a new incubator programme designed to search for and support innovative and exciting small-scale enterprises. Launching in the New Year, the programme – which sits alongside the Co-op’s successful local ...
Did you know that, statistically speaking, every shopper visits the freezer department?The shopper reach of frozen products is 98%*. This means that almost every household in Germany buys frozen products. This impressive figure is a strong argument ...
The Corona pandemic is an ongoing predicament with constant changes and challenges for all involved, people, societies and industries. Here we collect news on the pandemic situation for the retail industry. ...
With people nationwide using online shopping more than ever in the last year, CenturyLinkQuote has examined, which online-only shopping stores Americans search for most.The team analyzed Google search volume data and found that Etsy, a small ...
The majority (79%) of online shoppers reveal that user-generated content (UGC) such as images and videos from other consumers highly impacts their purchasing decisions according to new research. But only 9% say the same for content produced by ...
How do you get the maximum presentation out of a simple cardboard tray on the shelf? This is the question that POS TUNING has been trying to answer.The point of sale is where the buying decision is made. Here, within a few seconds, an incentive to ...
As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances. Kelly Brown, Vice President of Stores at Vera Bradley, recently participated in a Fireside Chat session at the NRF Retail Converge event to ...
FMI, the food industry association, has introduced its 2021 Power of Foodservice at Retail analysis, a comprehensive review of shoppers’ perceptions and behaviors regarding prepared foods in grocery. This sixth-annual exploration underscores ...
Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. ...
Consumers plan to spend record amounts for both school and college supplies as families and students plan to return to in-person classrooms this fall, according to the annual survey released by the National Retail Federation and Prosper Insights ...
More and more customers in China embrace secondhand trading, also known as re-commerce, to raise extra cash via online platforms such as Idle Fish.The trend has been turbo-charged by apps that make selling pre-owned items simpler, the need to ...
Clothing brands are actively seeking ways to lighten their environmental impact. It’s shocking that, on average, 23 kilograms of greenhouse gases are produced per kilogram of fabric, and in North-West Europe alone, around 4.7 ...
Mercato, the e-commerce platform created for America's independent grocers and specialty food stores, announced that it has partnered with the National Co+op Grocers (NCG), an organization that works to foster growth and efficiency within the ...
The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. ...
New Value-Added Tax (VAT) rules for online shopping entered into force on July 1st 2021 as part of efforts to ensure a more level playing field for all businesses, to simplify cross-border e-commerce and to introduce greater transparency for EU ...
Symphony RetailAI, a global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, announced research showing that omnichannel grocery shoppers shop more frequently and spend up to ...
Under the agreement, Trigo’s AI-powered solutions for autonomous shopping will be available on Google Cloud, and teams from both companies will partner to help retail businesses accelerate their digital transformations with AI-powered ...
Studies being presented at "Nutrition 2021 Live Online" bring new insights into how people ate, shopped and felt about food as the COVID-19 pandemic unfolded. Here are the highlights:Many adults consumed more unhealthy foods and ...
Following the successful launch of FedEx International Connect Plus (FICP) in January 2021, FedEx has expanded access to its day-definite e-commerce delivery service. The service is now available in the UK, Germany, France, Italy, Spain, Poland, ...
For the past four decades, FMI—The Food Industry Association has tracked the grocery shopping habits of U.S. customers through the U.S. Grocery Shopper Trends report. The 2021 edition, prepared in partnership with The Hartman Group, explores ...
Brick-and-mortar retailers have recently been facing the most dramatic and rapid changes. In order to survive and thrive, they now must adapt and have a definitive understanding of customer behavior. They need to know the number of shoppers, detect ...
The retail industry is now doing better than many retailers expected last year as stores, offices, and schools shut down across the country. In fact, compared to last year, discretionary retail sales revenue in the U.S grew 17% from January 1 ...
Walgreens is now offering customers even more convenient, safe and easy shopping solutions through the launch of Same Day Delivery in under two hours for retail products. Customers nationwide are now able to order more than 24,000 items directly ...
When the shop doors have to remain closed due to pandemic regulations and customers switch to online offerings, the digital shopping experience from smart devices should be made as eventful as possible. This is where the use of artificial ...
The COVID-19-led boom in online sales has caused an impressive growth of the European eCommerce market, both in terms of revenue and the number of users. As millions of people continue switching from brick-and-mortar shops to webshops, Europe's ...
The global pandemic led to sweeping improvements in return on ad spend and reductions in cost per acquisition across primary ad platforms in 2020. That’s according to Sidecar’s 2021 Benchmarks Report, the company’s new retail ...
COVID-19 creates a slew of unprecedented challenges for retailers. In Germany, shops are closed due to the lockdown again since December, and many retailers not only fear the economic impact, but also that their customers might not return to the ...
The global pandemic has drastically changed consumer behaviors – most notably, the way in which we shop. In fact, U.S. ecommerce sales increased more last year than they have in the past two decades – and Buy Online, Pickup In-Store ...
New research from IGD reveals that variety discounters – Home Bargains, B&M, Poundland, Wilko and smaller players – will be worth £12.6bn by 2022, up from £11.1bn in 2020. The channel will take a 5.8% share of the overall ...
New research on the shopping habits of over 107,000 consumers since the start of the pandemic has shown that COVID-19 impacts drove increased adoption and growth of multichannel retail, further cementing its role in retail going forward.Online ...
As businesses open their doors online, payments solutions adjust to the change – and so do people. In a study conducted for Payvision, Kaleido Intelligence reports on the latest trends and forecasts in mobile wallets usage across the ...
The year 2020 was certainly a year of disruption in the retail industry, with COVID-19 and political unrest upsetting old operational models like never before.After the initial wave of COVID-19, many stores radically changed store operations ...
Mollie, payment service provider in Europe, has published research unveiling the state of payments in retail today as well as the challenges and opportunities in the retail market following a turbulent year. For example, when asked the biggest ...
Without a doubt, COVID-19 changed the way most people see the world, and retail was one of the hardest-hit sectors. In October 2020, in-store footfall in the US was a massive 34.5% lower than October 2019, and 60% of customers said that COVID-19 may ...
Sephora announced its largest store expansion in the retailer’s 21-year history in the U.S., including over 60 freestanding client-centric locations and 200 locations opening inside Kohl’s stores later this year.Following a year in which ...
With the first Amazon grocery store opening in Britain, latest research from Mintel reveals that three quarters (76%) of Brits say they would shop at one.When asked what would encourage them to shop at a physical Amazon grocery store, almost two ...
The pandemic has rapidly changed the way consumers interact with brands, with digital platforms becoming the sole way for browsing and purchasing goods and services in almost all sectors. This has resulted in a tremendous rise in the use of mobile, ...
The total U.S. online grocery market posted $9.3 billion in sales during January as more than 69.7 million U.S. households placed on average 2.8 orders across delivery, pickup and ship-to-home according to the Brick Meets Click/Mercatus ...
The global reuse platform Loop officially launched in Canada with Loblaw Companies Limited (Loblaw) as its retail partner. Initially rolling out to residents in most of Ontario, customers can shop for a wide variety of food and household products in ...
Zippin announced the launch of its latest retail format: a hotel convenience store. Zippin's partner, Fujitsu, the leading systems integrator in Japan, has worked with Koyo Group to implement the world's first checkout-free store within a ...
For some, widespread vaccinations offer a glimmer of hope that life will soon return to normal. However, with many Americans (44 percent) planning not to receive the vaccine, consumers say vaccinations will hardly change their current shopping ...
Shopping after closing time? That’s possible at the Combi City store Bünting in Oldenburg. At the 24/7 vending machine, late at night shoppers have the opportunity to stock up on everything they need from the supermarket's ...
Swiss performance running brand On opens its global flagship store today, On NYC, located at 363 Lafayette Street in New York, NY. On has pioneered a design-centric and technologically driven approach to the in-store consumer experience. Centered ...
The newly opened Joe Fresh Flagship store in Toronto offers an energizing environment experience. Designed by Burdifilek, the unique retail space embodies the essence of the Joe Fresh brand, resulting in a youthful, fashion-forward, and fresh ...
Sustainability, ethics and the ecological footprint – nothing that e-commerce can really score with. Especially shipping including returns urgently need more awareness, from customers as well as store operators.Micha Augstein, founder of ...
While nearly half (44%) of beauty shoppers in a new survey agree that they have bought more beauty and skincare products online (rather than in store) over the last 6 months, the research reveals that 56% (rising to 62% among female shoppers) tend ...
Perfect Corp. is named a winner of the e-COSMETIC 360 Award in the Beauty Tech category. The special announcement took place at the virtual event on October 12 & 13. The winners were selected on the basis of criteria such as the innovative ...
When a long-established jewelry store prepared to make the move to a better-trafficked location, the owners saw an opportunity to embrace a new look that would appeal to a fresh generation of shoppers. While they wanted the new retail environment to ...
Save Mart has announced the launch of an on-demand grocery delivery service to its guests at the flagship store in Modesto, California in partnership with robot delivery company Starship Technologies. Marking the one-year anniversary of its opening ...
The best fantasy authors manage to create vivid imaginary worlds in the minds of readers, which they are unlikely to forget anytime soon. A successful combination of mood, colors, and details creates an atmosphere and an emotional response. Our ...
Online retail, coronavirus pandemic, monotony – city centers are fighting many battles these days. But although times might be tough for brick-and-mortar businesses, all is not lost when it comes to pedestrian zones.However, retailers should ...
Grabango announced the launch of commercial service with one of its retail partners, Giant Eagle, Inc, owner of GetGo Café+Market. Grabango’s checkout-free system is now available to save shoppers time by letting them skip the line. The ...
Knowledge for all retailers - DFKI has launched the Knowledge4Retail (K4R) project series to achieve this goal. The driving force is an open-source platform for complex AI and robotics applications in retail. The project relies on a digital ...
Numerator has launched a consumer sentiment survey to understand how people plan to celebrate, shop, and spend for Labor Day. Overall, almost two-thirds of consumers expect to celebrate and shop for Labor Day differently this year and 49% expect to ...
Albertsons Companies (ABS), Inc. and vertical-farming company Plenty Unlimited Inc. announced an agreement that plans to provide shoppers in more than 430 stores across California with Plenty’s fresh and flavorful produce.Plenty’s ...
Standard (“Standard Cognition”) announced that Alimentation Couche-Tard, a company that operates close to 14,500 convenience stores worldwide, including under the global brand Circle K, has selected Standard to pilot touchless, ...
Convenient, fast, and affordable. By now, "sustainable" has also been added to the list of what makes for the perfect online ordering process. That’s why retailers and delivery services must rethink their ...
Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...
Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...
Customers are more demanding than ever, while brand loyalty is declining. Even a couple of negative experiences can alienate consumers and erode loyalty. Shoppers increasingly share bad reviews and complaints on public communication channels for ...
The NYU Stern Center for Sustainable Business and IRI® published the results of new research examining consumer purchases of sustainability-marketed consumer packaged goods in the US and taking a closer look at the top 10 states in terms of per ...
Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has ...
The delivery service rings the doorbell but nobody is home. Recipients receive damaged products and cardboard boxes end up in the trash after just one use – these are just some e-commerce weak points and challenges that the German-French ...
AfterPay Insights’ end of June research – now covering more 7.400 interviews with German online shoppers – indicates that German consumers will reduce their overall purchases in July. But at the same time, German consumers say ...
The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...
Not all shopping carts are the same... far from it! Digitization and automation also put their stamp on this aspect of the retail sector. What’s usually a plain, large basket on wheels that makes it easier for shoppers to transport products ...
Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...
Never change a running system?Who doesn't know this saying? Changing something well-tried always has something to do with risk. The danger that something suddenly doesn't run as well as before is always there. But standstill has never ...
They spring up like mushrooms, only to vanish again shortly thereafter – pop-up stores are trendy and now they also increasingly “pop up” online. We spoke with Mohamed Haouache, CEO and Founder of Storefront, about the magical ...
Oliver Emrich, Professor of Management and Social Media at Johannes Gutenberg University Mainz (JGU), has been awarded the prestigious William R. Davidson Award for a publication in the field of retail research.Entitled "Loyalty Formation for ...
A recent survey found that online shoppers return 70 percent of the clothing they order, more than any other category of purchase. This has an indirect but real impact on the environment.Online shoppers tend to order multiple sizes and colors, with ...
The provider of fraud protection solutions ClearSale analyzed April 2020 e-commerce customer data from clients in the U.S., Canada, Australia, Mexico and Argentina – all countries where some form of lockdowns were in effect. The analysis ...
The StartmeupHK Festival 2020 is to be transformed from an inperson event to a fully virtual experience. Connected Retail Experiences will take place on 7th July 2020. Inves tHK’s decision to bring this annual event into the ever more rapidly ...
Businesses and governments across the globe are looking for resources to help better manage the health, safety and economic risks presented by the recent pandemic. To assist in these efforts, Mastercard has launched Recovery Insights, a set of ...
Retailers have embraced digitalization to enhance the customer experience for many years. Examples of the growing digital transformation market include self-checkouts, omnichannel marketing, and electronic shelf labels. Customer apps are also ...
Having closely tracked the impact of COVID-19 on buying behavior in grocery and drug stores since mid-February, shopper intelligence leader Catalina has compared sales data with its partner Koupon, the leading promotion solution provider for small ...
With over a quarter of shoppers now planning to spend more online after the COVID-19 restrictions are lifted, retailers with a limited (or no) online proposition must consider investment in order to remain competitive, says GlobalData, a leading ...
Technologies for product identification and payment authentication are great for improving the customer experience with speed and accuracy, but these technologies are also being seen as beneficial in the wake of the Coronavirus Pandemic. ...
Anyone who enters this shoe store right in the Old Town of Barcelona with its population of 5.5 million is instantly transported into another world. The store’s two small sales rooms let customers dream about the perfect summer vacation ...
The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...
IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...
To demonstrate the profound impact the COVID-19 pandemic is having on shopping decisions and buyer behavior across the U.S., Catalina Marketing has launched an interactive map on its website. The map reports sales data across 78 major grocery ...
ViDGREETS – the name says it all. With this feature, customers in the online shop can quickly pack and send video greetings with their order. Retailers can also use it to send messages to their customers. In an interview, Marco van Eersel ...
Since the UK Government enforced stores to close for the foreseeable future, many non-food retailers hoped that customers would divert spend onto their online channels. However, last week, Next – the UK’s third largest clothing retailer ...
Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey from Shekel, pioneers in advanced weighing technologies. And 87 percent of shoppers say ...
Consumer stockpiling and hoarding took center stage in recent months as the COVID-19 virus has spread around the world, and with it, panic buying on the part of millions. News broadcasts and social media feeds have been filled with examples of the ...
Online fashion, apparel and accessories retailers in the US and key European countries have seen revenues fall by over 30% year-on-year in March due to the coronavirus epidemic according to a new report. However, traffic did not drop by as much, ...
As uncertainty and anxiety rise across the country due to COVID-19, Americans are doing whatever it takes to stay safe and healthy, including changing the way they shop, according to a new survey by leading shopping rewards app Shopkick. In fact, 76 ...
Wirecard, the global innovation leader for digital financial technology, and Klarna, a leading global payments and shopping provider, announced today the launch of a new enhanced joint payment solution. All three Klarna shopping methods, Pay Now, ...
In-store shopping via app – the fashion connect store in downtown Hamburg makes it happen. Daniel Füchtenschnieder, chief executive officer of Bonprix retail, is one of the creative minds behind the new retail concept. An interview about ...
Online shoppers are at odds with their desire for personalized digital experiences from brands and their demand for privacy, according to new data from Episerver™, the customer-centric digital experience company recently named a ...
Customers of leading direct-to-consumer (DTC) brands in sectors such as fashion and beauty say reviews (76 percent), discounts (70 percent) and photos (61 percent) are among the top factors that make it easier for them to make purchase decisions ...
Retailers face increasing pressure from online competitors. Although brick-and-mortar businesses take in the lion’s share of sales revenues, online shopping will play an increasingly important role in the future. That’s why it is ...
Easter is the unhappiest major retail event of the year, while shoppers love Halloween shopping, according to data from the world’s leading customer feedback solution, HappyOrNot.The Finnish technology company, which works with retailers such ...
For the first time ever, payfree realises the vision of cash register free checkouts without camera surveillance and expensive sensor technology on the shelvesThe payment process begins automatically upon passing the checkout areaInnovative process ...
For 25 years, SES-imagotag has been the trusted partner of retailers for in-store digital technology. SES-imagotag, the worldwide leader in smart digital labels and pricing automation, has developed a comprehensive IoT and digital platform that ...
E-commerce has significantly changed how people shop, and push retailers to rethink the role of their stores. With change being a constant and continually accelerating, there is truly only one way to learn what shoppers want and expect their ...
Whether it’s romance, adventure or a gripping mystery, book lovers can now share their favourite reads with others in selected Waitrose cafés as part of the supermarket’s new book swap initiative. A successful trial in five ...
Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.It’s no ...
Savvy young Brits are buying, selling, mending, swapping and renting their clothes, according to the latest research from Mintel.‘Thrifting’ is the way forward among young British fashion shoppers, as Mintel research shows that in the ...
Toshiba Global Commerce Solutions continues to empower retailers and enhance the customer experience by integrating Intel’s latest processor technology within its global point-of-sale (POS) systems. The 9th Generation Intel® Core™ ...
It’s highly likely that you have entered a store and immediately noticed a distinctive scent. The deliberate use of scents is no longer a rare occurrence. For quite some time now, companies like Abercrombie & Fitch, Motel One or Singapore ...
ZIPtized, an on-demand package delivery startup, aims to provide a service that saves time and tackles the inconvenience faced by online shoppers who opt for the popular "in-store pickup" option. In addition, ZIPtized also provides a ...
The requirements for stationary retail are changing. The e-commerce boom in particular has prompted stationary retailers to reflect critically on the role of physical sales areas and their added value. Interesting findings are provided by a ...
The current events in the frozen food industry show: Energy efficiency and environmental awareness are becoming increasingly important. Old refrigerants have to be replaced in freezers and retail has to act.The demands placed on food retailers are ...
Canadians spend a lot of money around this time of year, on gifts, food, entertainment and travel. In its annual study of holiday season spending habits, the accounting firm PwC estimates that the average Canadian consumer will drop close to $1,600 ...
POS TUNING, the specialist for the optimized presentation of products at the point of sale, announces the spin-off of the digital services division. The GmbH (LLC), founded in September as neoalto, has already made a name for itself on the market ...
High-quality and contemporary fashion: Online shoppers can find fashion’s hottest brands and products using the search engine Lyst and learn everything about the latest fashion must-haves. iXtenso spoke with Eva Lindner, Marketing ...
Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience, today released a new quantitative behavioral marketing study, “Quantifying the Impact of Sensory Marketing,” which ...
This holiday shopping season, consumers may make better shopping decisions using their PCs rather than smart phones or other mobile devices, according to new research from Ben-Gurion University of the Negev. "The issue is not actually ...
Clutch, B2B ratings and reviews firm, surveyed online shoppers and found that more than half (51 percent) say they did not receive at least one package they ordered online in the past six months.Sixteen percent (16%) of the packages shoppers did not ...
Zebra Technologies Corporation did a study on attitudes of shoppers and their buying behavior. It shows that more than half of Generation X shoppers shopped in a store and left without a purchase only to end up purchasing the item ...
Zebra Technologies Corporation today revealed the results of its 12th annual Global Shopper Study, the industry’s only market tracker that analyzes the attitudinal behavior of shoppers, retail associates and retail executives and examines the ...
For the 34th year, Deloitte commissioned a national survey of 4,410 consumers. Conducted online, Sept. 6-13, by an independent research company, the survey provides key insights into consumer behavior and what retailers can expect from shoppers as ...
Kount, the leading AI-driven fraud prevention provider, and BlueSnap, an All-in-One Payment Platform, have released a new Internet Retailer survey and report finding global eCommerce will top $3 trillion this year for the first time. One of the ...
Fomo announced the launch of their new product "Fomo Storefront", an interactive shopping experience that enables retail owners to leverage social proof in brick-and-mortar locations. Customer purchases, testimonials and buyer behaviors ...
The "2019 Holiday Season Shopping Report: Shoppers are ready to spend but retailers need to personalize" by Periscope® By McKinsey looks beyond Periscope's traditional Black Friday research focus to undertake a deeper ...
Making time-limited offers is a common retail pricing strategy. Examples include the doorstep seller who claims that they are currently 'in the area' but will not be returning; the telephone seller who makes a 'special offer' that ...
Food workers on farms and plantations that supply tea, fruit and vegetables to supermarkets continue to face human rights abuses, says Oxfam.The latest research from Oxfam’s Behind the Barcodes Campaign shows how top supermarkets’ ...
During the upcoming holiday season 77 percent of consumers surveyed said they plan to return a portion of their gifts, with nearly 20 percent expecting to return more than half of their presents (sorry grandma!). This is both a blessing and a curse ...
Since the magazine "Rundschau für den Lebensmittelhandel" launched the Grips&Co competition, the annual cult event for junior staff, HR specialists and brand industry has been taking place for almost 40 years. Two days of ...
What promotional content convinces in the moment of the purchase decision? 51 percent of online shoppers are convinced by videos. In general, 92 percent of the respondents of a representative survey (Source: inRiver) states that these and other ...
Frictionless returns are not yet a reality for today's consumers, according to a new report published by Narvar, an intelligent customer engagement platform. The report, "The State of Online Returns in 2019: A Global Study," analyzes ...
Retailers and retail designers spend a considerable amount of time discussing and juggling a crucial aspect of the customer experience at the point of purchase: the checkout.To be fair, it’s not easy to turn the moment when customers have to ...
Checkout system, material, paint finish – apart from technology and design, today’s point of sale system must fulfill many different roles. Yet its most important function is and will always be the successful completion of the customer ...
Zippin announced it has entered a strategic partnership with Brazil's largest retailer, Lojas Americanas S.A., to deploy its checkout-free technology in stores across the country. Though its innovation vertical, "IF – ...
A real presentation problem has now been solved.The presentation of tobacco products can be a real challenge. In hardly any other area you find such a wide variety in packaging sizes. For instance, there are the classic cigarette pack, the tobacco ...
“Retailers who are winning in the BOPIS game have a mature inventory management system that clearly indicates what is available for BOPIS, but those who prioritize order fulfillment are building the greatest customer loyalty as their BOPIS ...
eBay is introducing Managed Delivery, a cost-effective fulfillment service to launch next year, beginning in the U.S., that will provide shoppers faster and more reliable delivery on millions of popular products. The initiative will enable sellers ...
New research conducted by alternative payments provider Klarna across 2,000 US consumers and 250 retail decision makers, reveals that retailers are struggling to retain their customers as consumers today increasingly have zero tolerance for a poor ...
Or: "What’s that you’re doing with your watch?“I still remember the first time I used mobile payment technology and paid for items with my smartphone at a supermarket checkout: It was October 17, 2018, exactly seven days after ...
The voluntary food retail organization SPAR International announces the brand’s entry into the Kosovan retail market, the 27th European market, in line with their expansion strategy.SPAR Kosovo is a new entity set up by a consortium of ...
Roman Rochel, Head of European Growth at Shopify analyzes the global retailing market and reveals: “More and more merchants sell online, yet they do not have a strong technology background to properly analyze and understand customer behavior. ...
At the point of sale, customers can only buy what they see. This is the motto of POS TUNING from Bad Salzuflen, the solution provider for optimized product presentation at the point of sale for almost all product categories.The POS T Pizza Presenter ...
Despite clear differences in expectations among shoppers of different generations, almost half of retailers (44 percent) have made no progress in tailoring the in-store shopping experience according to a recent study conducted by Oracle NetSuite, ...
A new e-commerce company called Waybuy is changing the way consumers shop online, combining the best in convenience and affordability to make it easier than ever to get the products shoppers need.Founded by Houston-area married couple, Ann and Erik ...
