News • 10.04.2020

Consumer survey: social distancing is changing shopping habits

Touchless or self-checkout options preferred for instore shopping during COVID-19 pandemic

A man and a woman blurred in the background, hands stretched out to each other,...
Source: © PantherMedia/matej kastelic

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey from Shekel, pioneers in advanced weighing technologies. And 87 percent of shoppers say they would prefer to shop in stores with touchless or robust self-checkout options. The survey, executed in the U.S., found that more than two-thirds of consumers are now using self-checkout, touchless self-checkout or frictionless micro-markets to pay for groceries, while less than one-third of respondents are ordering groceries online.

Survey key findings include:

  • More than 70 percent of shoppers are using touchless, robust self-checkout options or shopping at frictionless micro-markets, compared to nearly 29 percent that are shopping online.
  • Exactly half of consumers are aware of touchless self-checkout options, where items are automatically scanned and recognized without needing to touch a pad or screen to enter their names.
  • Self-checkout options remain popular with nearly 75 percent of shoppers using self-checkout to pay for groceries frequently.
  • 90 percent of respondents were between the ages of 18-60.

“Getting back to normal routines will take time and require different habits and retail solutions,” said Udi Wiesner, General Manager of Retail Innovation Division which provides Autonomous Micro Market solutions for Shekel Brainweigh. “Consumers will look for touchless shopping experiences whenever possible while keeping social distancing rules, especially if another wave of pandemic occurs. We expect significant growth of unattended Autonomous Micro Markets in convenience store format in urban areas and public facilities.”

Source: Shekel

related articles:

popular articles:

Thumbnail-Photo: Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM...
30.06.2021   #personnel management #coronavirus

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM Technology Value Matrix

This marks the third consecutive year as a Leader for Reflexis, now part of Zebra Technologies

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...

Thumbnail-Photo: ComputerSalg: Impressive growth, new premises and more technology...
30.04.2021   #electronic shelf labels (ESL) #price labelling

ComputerSalg: Impressive growth, new premises and more technology

To keep up with the growth and the rapidly increasing inventory, the company moved to a new domicile in 2020

The growth comet ComputerSalg, which started as a physical store in 1996, where you could buy computers, hardware and software, has today grown to be one of Denmark's largest webshops. The corona crisis has accelerated the business further at ...

Thumbnail-Photo: Shopping for clothes with an avatar
19.05.2021   #fashion #artificial intelligence

Shopping for clothes with an avatar

H&M develops digital fitting room for a better shopping experience

Those who need new clothes at the moment will have a hard time trying them on in the store. This is because many stores have to remain closed due to the ongoing pandemic. To improve the shopping experience and to nevertheless offer the opportunity ...

Thumbnail-Photo: In the age of online shopping, shoplifting has gone digital...
26.07.2021   #security #data transfer

In the age of online shopping, shoplifting has gone digital

Popularity of online shops on the rise, and with it the number of digital fraud cases

The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. ...

Thumbnail-Photo: Grocery delivery by drone
07.05.2021   #retail #digitization

Grocery delivery by drone

Kroger and Drone Express transform e-commerce in grocery retail

The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc. today announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, ...

Thumbnail-Photo: Plantorama: new concept focuses on sustainability...
16.07.2021   #digitization #sustainability

Plantorama: new concept focuses on sustainability

Installation of electronic price tags in garden and animal center chain

Plantorama, Denmark's largest garden and animal center chain, has opened two new sustainable centers under a modern concept, which in addition to everything for gardens, housing and animals, also offers electronic price tags as well as a ...

Thumbnail-Photo: German retail specialist AWEK microdata GmbH joins Zucchetti Group...
07.06.2021   #epos systems #epos software

German retail specialist AWEK microdata GmbH joins Zucchetti Group

Boosting the Group’s leading position in the DACH region

For over 30 years, AWEK microdata GmbH has been one of the leading German providers of checkout software and comprehensive services for medium-sized retailers.AWEK designs euroSUITE, a professional software solution for medium-sized businesses for ...

Thumbnail-Photo: The smart store revolution is heating up!
31.05.2021   #self-checkout systems #self service

The smart store revolution is heating up!

What makes unmanned 24/7 store concepts so appealing?

Whether unmanned stores, vending machines or hybrid solutions – automated smart stores have evolved from mere sounding balloons into genuine shopping alternatives. Even in Germany, where new technologies are initially viewed critically by ...

Thumbnail-Photo: Hobbii has knitted a huge business together
01.04.2021   #electronic shelf labels (ESL) #electric displays

Hobbii has knitted a huge business together

The enormous growth has been possible because Hobbii has chosen technology that supports the processes in the warehouse and in the stores.

The yarn company Hobbii is Denmark's fastest-growing company. In a very short time, they have managed to create a huge business that is supported by modern technology and efficient work processes when handling the expected 1.5 million orders in ...

Thumbnail-Photo: Burberry creates augmented reality pocket bag experience...
29.04.2021   #digital marketing #smartphone

Burberry creates augmented reality pocket bag experience

Virtual shopping bag for an indivual 3D-experience

To mark the Spring/Summer 21 launch of the Pocket bag, Burberry has created an augmented reality experience that allows users to design their own 3D Pocket bag sculptures, inspired by the maritime themes of its SS21 campaign. Named ‘In ...

Supplier

TCPOS GMBH
TCPOS GMBH
Saarwiesenstr. 5
66333 Völklingen
Elo Touch Solutions (Belgium) NV
Elo Touch Solutions (Belgium) NV
Wingepark 5B / 301
3011 Rotselaar
Citizen Systems Europe GmbH
Citizen Systems Europe GmbH
Otto-Hirsch-Brücken 17
70329 Stuttgart
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Reflexis Systems GmbH
Reflexis Systems GmbH
Kokkolastr. 5-7
40882 Ratingen
EuroShop
EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
iXtenso - retail trends
iXtenso - retail trends
Celsiusstraße 43
53125 Bonn
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal