delivery

How do customers want their packages delivered? What should logistics companies and retailers look out for? Answers to these questions and more about current trends in the field of "deliveries" can be found here.

A shelf with vegetables and fruits in a grocery store; copyright: Raul Gonzalez...

#e-commerce #food retail

U.S. conventional grocers’ same-store online sales down in 2021 6.8% vs YOY

New eGrocery sales performance benchmarks and topline findings

Woman goes with delivery to home entrance

#brick and mortar retail #delivery

Walmart to expand in home delivery

Retailer to hire more than 3,000 associate delivery drivers, establish all-electric fleet of delivery vehicles

#delivery #EuroCIS 2022 – technology special

Hydrogen powered fuel cell drone

Collaboration for extended aerial delivery services

A delivery robot is driving down a walkway beside a female jogger; copyright:...

#food retail #delivery

Coco, the remotely-piloted delivery service

New model Coco 1 expands delivery radius and volumes

#supply chain management #delivery

Benefits of Self-Service Payment Solutions & How They Can Help Improve Customer Experience

They can also offer convenience, flexibility and some greatly needed assistance in relieving queues.

Person on a bicycle in front of a blurred city backdrop; Source: Paolo...

#food retail #delivery

One in five will buy groceries online in 2024

Report highlights need for grocers to improve online experiences

Two delivery vehicles standing in front of a 7-Eleven store; copyright: 7-Eleven...

#delivery #EuroCIS 2022 – technology special

7-Eleven launches first commercial autonomous delivery service in California

7-Eleven and Nuro partnership

Rolled up Black Friday advertising in Christmas mood...

#marketing #supply chain management

Black Friday 2021 still an opportunity for UK retailers

Christmas spend comes early

Two shipping employees stand in a hall next to a shipping label printer and...

#supply chain management #delivery

The Most Important Characteristics Of A Shipping Label Printer

There are many aspects of a printing solution that can make them or break them when it comes to being suitable for printing shipment labels.

09.11.2021 #sustainability #logistics

IKEA to only purchase zero emission fuels for ocean shipping by 2040

Several global companies sign the 2040 ambition statement for zero emission vessels

IKEA joins forces with several global companies by signing the 2040 ambition statement through the collaborative platform Cargo Owners for Zero Emission Vessels, facilitated by the Aspen Institute. The ambition statement makes it clear that global ...

05.11.2021 #e-commerce #food retail

75% of online grocery orders to be fulfilled at grocery stores

Demand for grocery home delivery has plateaued according to 40,000 U.S. customers

Mercatus announced findings from its annual eGrocery survey of U.S. consumers, conducted in collaboration with Incisiv. The report, titled "eGrocery Transformed: 2021 market projections and insight into online grocery's elevated ...

Thumbnail-Photo: More than half of online shoppers have purchased cross-border during the...

04.11.2021 #online trading #e-commerce

More than half of online shoppers have purchased cross-border during the pandemic

Customers want free product returns and the ability to track orders online

New research suggests 57% of online shoppers around the world have made at least one online purchase from a company in another country in the last 12 months – while a further 22% have considered doing so. And 43% agree or strongly agree that ...

19.10.2021 #food retail #delivery

Expanding grocery order and delivery service for independent retailers

Partnership between United Natural Foods and DoorDash

United Natural Foods, Inc. announced it has entered into a reseller agreement with DoorDash to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.UNFI’s arrangement with DoorDash ...

Thumbnail-Photo: Alibabas self-driving delivery robots deliver over one million orders in...

14.10.2021 #logistics #delivery

Alibaba's self-driving delivery robots deliver over one million orders in China

Plans, to expand the "Xiaomanlv" fleet to 10,000 vehicles

Alibaba Group’s autonomous delivery robots reached a milestone this week, delivering more than a million parcels in China within one year of their launch.In a show of efficiency, just 200 of the robots have carried parcels to more than 200,000 ...

27.08.2021 #food retail #logistics

Walmart launches Walmart GoLocal, a new delivery as a service business

Customizable white-label delivery service offering for merchants

The retailer is commercializing its delivery platform, beginning with delivery as a service, helping businesses of all sizes bring their products closer to their customers’ doorsteps. Walmart GoLocal is poised to be a top white-label delivery ...

13.08.2021 #food retail #delivery

On-demand meal pick up and delivery from popular restaurants

New delivery experience provided by Kroger and Kitchen United

The Kroger Co. (NYSE: KR), and Kitchen United announced a partnership to offer customers freshly prepared, on-demand restaurant food. "Our customers' appetite for fresh, on-demand meals continues to accelerate, and we remain focused on ...

10.08.2021 #security #app

Intelligent truck parking solution

New security area from Bosch protects driver and freight

From asphalt to apps, Bosch has implemented a connected security solution for the Frechen truck stop near the A1 to protect people and freight from assaults. The modern parking area near Cologne now has around 40 parking spaces that meet the high ...

30.07.2021 #food retail #delivery

Online ordering and delivery for member Co-ops

National Co+op Grocers Partners with Mercato

Mercato, the e-commerce platform created for America's independent grocers and specialty food stores, announced that it has partnered with the National Co+op Grocers (NCG), an organization that works to foster growth and efficiency within the ...

14.07.2021 #e-commerce #customer satisfaction

Post-Covid shopping trends

NPD Report: Demand for home products will endure

Small appliances and housewares products were in high demand in 2020 as consumer routines were disrupted and they looked to these products to make the most of their living spaces, as they spent more time at home. As consumers move outside the ...

13.07.2021 #online trading #e-commerce

New e-commerce rules in the EU

Intra-EU-commerce with Value-Added Tax (VAT) rules and One Stop Shop scheme

New Value-Added Tax (VAT) rules for online shopping entered into force on July 1st 2021 as part of efforts to ensure a more level playing field for all businesses, to simplify cross-border e-commerce and to introduce greater transparency for EU ...

12.07.2021 #customer satisfaction #supply chain management

How can automation bolster margins?

Counteracting growing margin pressures on retailers with technology

Competitive and price pressures are steadily increasing. Technologies that automate processes can help companies remain profitable. Here are a few examples.Retailers are facing unprecedented margin pressures in the current times. Increased raw ...

23.06.2021 #customer satisfaction #delivery

Profitability of food home delivery platforms

Up to 8,000 daily services needed to be profitable in a big city

Various platforms which offer food home delivery services through courier services, such as riders or other types of distributors, have proliferated very quickly in recent years, especially in big cities. Due to this boom in last-mile delivery or ...

21.06.2021 #retail #logistic solutions

Development of Hainan global smart supply chain pilot zone

Cainiao will be supporting Hainan’s logistics infrastructure development to attract over 1,000 duty-free merchants to the island

Cainiao Smart Logistics Network (“Cainiao”), the logistics arm of Alibaba Group Holding Limited, announced at its annual Global Smart Logistics Summit 2021 that it has entered a strategic partnership with the Hainan government to support ...

14.06.2021 #e-commerce #customer satisfaction

New type of pedestrian drive

Carrefour partners with La Poste to launch the Pickup drive

Carrefour has teamed up with La Poste via its subsidiary Pickup to create a new nationwide partnership to launch a new Pedestrian drive business model. Henceforth, customers will be able to visit “Pickup drives” to access several local ...

09.06.2021 #e-commerce #customer satisfaction

FedEx strengthens e-commerce offering

Expansion of international day-definite delivery service FedEx International Connect Plus across Europe

Following the successful launch of FedEx International Connect Plus (FICP) in January 2021, FedEx has expanded access to its day-definite e-commerce delivery service. The service is now available in the UK, Germany, France, Italy, Spain, Poland, ...

12.05.2021 #delivery #online food retailing

Gopuff: Grocery delivery via Uber

Uber partners with Gopuff to power everyday essentials delivery, as consumer demand for delivery grows

Uber Technologies, Inc. and Gopuff announced an exclusive partnership for Gopuff to power a new everyday essentials experience on Uber Eats.Gopuff, the go-to solution for immediate everyday needs, delivers a diverse selection of everyday essentials ...

31.03.2021 #sustainability #logistic solutions

When the tram delivers parcels

Logistics concept for the last mile transportation of goods by city railway vehicles

The new collaboration project LogIKTram is aimed at increasingly shifting goods transportation from road to rail even for short to medium distances. The electric mobility solutions to be developed for commercial services in cities and regions will ...

24.03.2021 #logistic solutions #supply chain management

Innovation Hub to test in-store and warehouse logistics

Micro-fulfillment as big challenge for retail industry

AutoStore unveils its Innovation Hub, a pioneering new center located in Karmøy, Norway dedicated to testing and replicating diverse in-store and warehouse environments.As the suppliers of robotic storage and fulfilment technology for many ...

03.03.2021 #customer satisfaction #delivery

U.S. consumer satisfaction dropped for pickup service

Total U.S. online grocery sales grew 15% in 2021/01 vs. 2020/11

The total U.S. online grocery market posted $9.3 billion in sales during January as more than 69.7 million U.S. households placed on average 2.8 orders across delivery, pickup and ship-to-home according to the Brick Meets Click/Mercatus ...

25.02.2021 #e-commerce #supply chain management

Ahold Delhaize USA companies expand micro-fulfillment capabilities

Readying an omnichannel supply chain

Peapod Digital Labs, Ahold Delhaize USA’s digital, e-commerce and commercial engine, announced a new micro-fulfillment technology pilot with The GIANT Company in the Philadelphia market.Part of an e-commerce fulfillment center (EFC), the pilot ...

06.02.2021 #online trading #e-commerce

Southeast Asian online and offline health and beauty partnership

Grab brings beauty products from over 2,200 Watsons stores to customers’ doorsteps

A.S. Watson Group, an international health and beauty retailer, and Grab, Southeast Asia’s super app, announced the largest O+O (online and offline) health and beauty partnership in Southeast Asia, spanning across six Southeast Asian markets ...

03.02.2021 #online trading #e-commerce

Skilled returns management for more customer loyalty

International returns management: transparent, fast, sustainable

On Jan. 27, 2021, the new edition of "retail salsa - Spice up your community," the new webtalk format from iXtenso and EuroShop, took place.The topic of the afternoon: the squeeze of lemon for your returns management.Want to know what ...

01.02.2021 #supply chain management #logistics

Real-time transparency for supply chains thanks to big data

More efficiency and lower costs for retailers thanks to precise ETAs

More than ever before, retailers have to be ahead of their competition when it comes to filling orders and responding to customer requirements. The global hunger for consumption reached a new high in 2019, with retail sales of USD 25 trillion. And ...

14.01.2021 #delivery #robotics

Autonomous delivery vehicles

Industry report 2020 on indoor and outdoor delivery robots

Reportlinker.com announces the release of the report "Autonomous Delivery Vehicle Industry Report, 2020".Indoor autonomous delivery marketUp to date, indoor autonomous delivery robots have been available in restaurants, hotels, office ...

11.01.2021 #e-commerce #customer satisfaction

5 reasons outsourcing logistics is the way to go

Meeting customer expectations in the age of ecommerce

The rise of e-commerce is a pervasive force that ripples through every part of the global supply chain, calling for faster and more efficient shipping. As a result, there has been a significant increase in the adoption of logistics service ...

08.01.2021 #sustainability #logistics

Sustainable shipping in partnership with One Tree Planted

Freight Club launches free carbon offset program for members

Freight Club, a logistics management platform, launches a free-access program to members that offsets 100% of the carbon emissions emitted from all shipment it enables. The program, in partnership with non-profit One Tree Planted, will plant trees ...

30.11.2020 #logistics #delivery

How to manage parcel returns properly

Rules for a sustainable e-commerce

Sustainability, ethics and the ecological footprint – nothing that e-commerce can really score with. Especially shipping including returns urgently need more awareness, from customers as well as store operators.Micha Augstein, founder of ...

09.10.2020 #brick and mortar retail #food retail

On-premise ghost kitchens at Kroger

Retailer and ClusterTruck to provide customers with on-demand meal ordering

The Kroger Co. announced the launch of two on-premise kitchens, respectively at stores in Metro Indianapolis, IN and Metro Columbus, OH. Developed in partnership with ClusterTruck, a technology start-up that operates delivery-only restaurants, the ...

06.10.2020 #delivery #food delivery service

Contactless robotic grocery delivery service

Save Mart’s flagship store in partnership with Starship Technologies

Save Mart has announced the launch of an on-demand grocery delivery service to its guests at the flagship store in Modesto, California in partnership with robot delivery company Starship Technologies. Marking the one-year anniversary of its opening ...

29.09.2020 #services #food retail

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

08.09.2020 #logistics #delivery

How retail drone delivery may change logistics networks

Chance for retailers: best-possible delivery-time guarantee zones

Researchers at The University of Texas at Dallas say drone technology has the potential to be a genuine game changer in the retail industry, with its promise to enable retailers to offer unheard-of delivery lead times and near-perfect delivery-time ...

28.08.2020 #food retail #delivery

Electric vehicles for safe on-the-go food distribution during pandemic

Gallery E vehicles solve food service challenges at universities and corporate campuses this fall

Gallery, the leading innovator of mobile carts for food, beverage and retail businesses, has announced a unique partnership with AYRO, Inc. and Club Car to launch a new line of electric vehicles to help bring food, beverage, and retail merchandising ...

14.08.2020 #e-commerce #customer satisfaction

Delivery services: consumer and climate benefits

Sustainable logistics solutions for last mile delivery

Convenient, fast, and affordable. By now, "sustainable" has also been added to the list of what makes for the perfect online ordering process. That’s why retailers and delivery services must rethink their ...

14.08.2020 #supply chain management #logistics

Last mile: What do you have to do?

How to win the battle for customer experience excellence in both the first and last mile of delivery

As recent events have caused major supply chain disruption with many physical stores abandoned, e-commerce has never been more under the spotlight. The double-digit growth the industry has seen over the last few years looks set to continue, ...

14.08.2020 #e-commerce #customer satisfaction

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

13.08.2020 #online trading #delivery

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...

03.08.2020 #food retail #delivery

Same-day delivery from 76 Costco warehouses across Canada

Partnership between Instacart and Costco

Instacart and Costco announced the companies have partnered to launch same-day delivery from 76 Costco warehouses across Canada. Following a successful two-month pilot in select Ontario warehouses, the nationwide collaboration brings Costco's ...

22.07.2020 #online trading #e-commerce

Millennials averaged 50% more online deliveries than baby boomers …

… even though millennials favor eco-friendly choices

Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has ...

Thumbnail-Photo: Online retailers need to better inform customers about the status of...

21.07.2020 #online trading #e-commerce

Online retailers need to better inform customers about the status of their orders

E-Commerce Shipping Study 2020 by parcelLab

parcelLab has analysed for the second time the shipping services of 100 of the largest German online shops (according to EHI). The results show that 1 in 4 retailers in Germany only send a single email to their customers after their checkout. This ...

15.07.2020 #personnel management #logistic systems

Key elements of successful supply chain management

5 tips to optimize your supply chain and mitigate risk

A chain consists of many small individual links and only works as a whole when these links connect effectively. After all, a chain is only as strong as its weakest link. The same principle applies to supply chains. What are the best practices for ...

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