Searching for:groceries

Thumbnail-Photo: “REWE voll pflanzlich” – The store concept of the future?...
25.04.2024   #brick and mortar retail #sustainability

“REWE voll pflanzlich” – The store concept of the future?

German supermarket chain experiments with first vegan store

Have you heard about REWE's (pronounced ‘ray vuh’) latest project? Two weeks ago, the food giant opened its first ...

Thumbnail-Photo: iXtenso tests: REWE Pick&Go
13.03.2024   #customer experience #app

iXtenso tests: REWE Pick&Go

New test store in Düsseldorf - is the concept convincing?

REWE has launched its Pick&Go concept (on a trial basis) in Düsseldorf. We tested the store!

Thumbnail-Photo: Store design: grocery store rethought
14.02.2024   #brick and mortar retail #customer experience

Store design: grocery store rethought

A look inside the Fraîchement Bon Jarry fruit store

After Fraîchement Bon opened its first grocery store in the Villeray – Saint-Michel – Parc-Extension district in Montreal in 2020 ...

Thumbnail-Photo: Trigo and Netto Announce Autonomous Supermarket with Real-Time Receipt...
24.01.2024   #Tech in Retail #artificial intelligence

Trigo and Netto Announce Autonomous Supermarket with Real-Time Receipt Capability.

‘Final step’ in frictionless shopping drives trust by enabling consumers to view their receipts BEFORE leaving the store
Full size 800m2 grocery supermarket powered by computer vision AI is Europe’s largest retrofitted frictionless store

Trigo, a leading provider of AI computer vision technology that transforms traditional brick-and-mortar retail outlets into digital smart stores, and discount supermarket chain Netto Marken-Discount (also known as Netto), have partnered to launch ...

Thumbnail-Photo: Veganuary 2024: Best sales strategies to reach the ‘no meat’...
11.01.2024   #brick and mortar retail #food retail

Veganuary 2024: Best sales strategies to reach the ‘no meat’

Why retailers should take advantage of the trend

Veganuary has begun its fourth year in Germany. Over 850 German companies are taking part in this global movement for a plant-based ...

Thumbnail-Photo: Tesco to introduce new scan-free technology on self-service tills at...
03.01.2024   #brick and mortar retail #Tech in Retail

Tesco to introduce new scan-free technology on self-service tills at GetGo store

Seamless Shopping Revolution: Tesco Tests Scan-Free Technology in London

Tesco is trialling an exciting new technology innovation that means customers don’t need to scan their items ...

Thumbnail-Photo: First of its kind accessible checkout unveild by Woolworths, creating...
03.01.2024   #Tech in Retail #cashpoints

First of its kind accessible checkout unveild by Woolworths, creating new employment opportunities

Breaking Barriers in Retail: Woolworths' New Checkout Design for Wheelchair Users

In what is believed to be a world first, Woolworths has unveiled an accessible checkout, designed specifically for team members living with a physical disability, including people who use wheelchairs and other mobility aids such as walkers.The first ...

Thumbnail-Photo: The global state of autonomous stores
18.12.2023   #Tech in Retail #self-checkout systems

The global state of autonomous stores

The stores are located in various retail segments such as food retail, fashion, electronics, convenience stores and fast food.

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviors, reduces operational costs, improves profitability, and powers revenue growth strategies. Advancements in autonomous ...

Thumbnail-Photo: Enhance inventory management and loss prevention – with Zebra...
12.06.2023   #e-commerce #brick and mortar retail

Enhance inventory management and loss prevention – with Zebra SmartCount solution

Now available in DACH, this accurate, easy-to-use solution provides time and cost savings and better inventory management

Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, will present Zebra SmartCount™,  a proven, comprehensive solution now ...

Thumbnail-Photo: PayU and Prosus champion sustainable packaging solutions in India...
07.06.2023   #e-commerce #sustainability

PayU and Prosus champion sustainable packaging solutions in India

'Scaling Sustainable Packaging Report' takes a comprehensive look at the significant waste management challenges India faces

On World Environment Day, in a transformative move to address the urgent need for sustainable packaging solutions in India's rapidly growing e-commerce sector, PayU, one of the leading online payment service providers in India, and Prosus, the ...

Thumbnail-Photo: Automation: Is this the future of shopping?
06.06.2023   #brick and mortar retail #food retail

Automation: Is this the future of shopping?

On the shortcomings and advantages of autonomous store concepts

Grocery shopping and self-service – the Blockstore Group combines the necessary with the pleasant and helps retailers implement autonomous and automated store concepts. In particular, the Finnish start-up helps to install a suitable ...

Thumbnail-Photo: Something is stirring on the shelf
25.05.2023   #e-commerce #brick and mortar retail

Something is stirring on the shelf

Attracting attention with animated product presentation

A few aisles, many haphazard shelves and even more competing products – how can brands stand out from the crowd? A Romanian start-up has also asked itself this question. The answer: Tokinomo, an interactive robot arm that brings products to ...

Thumbnail-Photo: Robots say hello and deliver groceries quickly...
09.05.2023   #e-commerce #Tech in Retail

Robots say hello and deliver groceries quickly

S Group and Starship Technologies launch robot deliveries in seven cooperative regions in Finland

S-kaupat, the online grocery store of leading Finnish retail operator S Group, will start express deliveries with emission-free delivery robots in phases during the spring and summer, in partnership with Starship Technologies, the world’s ...

Thumbnail-Photo: In-store communication: the key is feeling good...
30.03.2023   #multichannel commerce #customer experience

In-store communication: the key is feeling good

What matters in the meantime is the optimal customer approach

"Bringing Digital Retail to Life". For Radio Point of Sale GmbH of Kiel, Germany, the slogan says it all. The company focuses on the possibilities of auditory, visual and interactive communication at the point of sale within the ...

Thumbnail-Photo: Sensei launches Europes most sophisticated autonomous supermarket with...
13.03.2023   #brick and mortar retail #Tech in Retail

Sensei launches Europe's most sophisticated autonomous supermarket with Hewlett Packard Enterprise

The technology behind the Dojo is scalable for retail spaces ranging from from 150 m2 to 1500 m2

Sensei the leading European provider of autonomous store technology, announced in March 6th the launch of its 'Dojo', the most sophisticated autonomous retail environment in the world: the space itself has 500m2, the biggest store fully ...

Thumbnail-Photo: Denner AG relies on standardised access solution...
14.02.2023   #brick and mortar retail #security

Denner AG relies on standardised access solution

For its administrative locations, the leading Swiss discounter relies on security systems by SALTO

Denner AG, Switzerland's third largest retailer, has replaced its mechanical locking systems and now uses a standardised access control solution from SALTO across all administrative locations. ...

Thumbnail-Photo: Alipay+ extends foodpanda partnership to Malaysia...
03.02.2023   #mobile payment #digitization

Alipay+ extends foodpanda partnership to Malaysia

Customers can enjoy more convenient food and grocery deliveries by paying through the Touch ’n Go eWallet

Alipay+ expands its footprint across Asia with foodpanda with Malaysia becoming the 5th market where foodpanda accepts local e-wallet payment through Alipay+. The company had previously integrated foodpanda with other leading local mobile wallets in ...

Thumbnail-Photo: HimmerLand is growing and has digital ambitions...
24.01.2023   #digitization #Tech in Retail

HimmerLand is growing and has digital ambitions

Luxury resort HimmerLand in Denmark uses digital signs to communicate with guests

In North Jutland (Denmark) you will find the luxurious resort HimmerLand, which is known for its golf facilities, spa, different activities and gastronomy. The resort is on a major growth journey, where padel courts, new hotel rooms and a ...

Thumbnail-Photo: EuroShop 2023 – lectures on the retail stages...
12.01.2023   #digitization #omnichannel

EuroShop 2023 – lectures on the retail stages

IT trends galore, innovations and hands-on tips live

At EuroShop, the World’s No. 1 Retail Trade Fair, from 26 February to 2 March 2023 in Düsseldorf, the Dimension Retail Technology will see leading international retail IT providers present their latest, tailor-made products and solutions ...

Thumbnail-Photo: Weekly groceries almost delivering themselves to your doorstep...
09.01.2023   #online trading #e-commerce

Weekly groceries almost delivering themselves to your doorstep

LOXO presents Europe's first autonomous delivery vehicle for last mile delivery

Lack of staff and processes with optimization potential in retail? LOXO kills two birds with one stone and releases the brand new LOXO Alpha on the streets of Switzerland already at the beginning of this year: an innovative answer to the dynamically ...

Thumbnail-Photo: Open app, call fitting room, try on
04.01.2023   #online trading #e-commerce

Open app, call fitting room, try on

Amazon sets on the fashion niche with Amazon Style with all-modern technology

Online? Offline? Omnichannel! That's what customers are often calling for these days. Even e-commerce veteran Amazon hears the calls from afar and, after its Amazon Go and Amazon Fresh stores in the grocery sector including self- and seamless ...

Thumbnail-Photo: EuroShop 2023 – Are autonomous stores the future of retail?...
05.12.2022   #brick and mortar retail #digitization

EuroShop 2023 – Are autonomous stores the future of retail?

Checkout-free stores: Ringing in the changes

The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores with more and more technological intelligence. ...

Thumbnail-Photo: Retail sustainability strategies lag as inflation threatens to pause...
04.11.2022   #retail #sustainability

Retail sustainability strategies lag as inflation threatens to pause investment

Bain & Company urges retailers to nudge consumers towards more sustainable behaviors and focus more on circular consumption models that reduce waste

Higher inflation is intensifying pressure on already thin margins throughout the supply chain. But recent shocks also highlight the need for supply chains to be reinvented to be more agile, more resilient, more efficient and more sustainable. ...

Thumbnail-Photo: Schnucks launches Schnucks Now 30-minute delivery in all markets...
31.10.2022   #food retail #app

Schnucks launches Schnucks Now 30-minute delivery in all markets

A new virtual storefront for fast delivery in partnership with Instacart

As Schnuck Markets, Inc. continues to expand its digital convenience offerings for customers, the company, in partnership with Instacart, is introducing “Schnucks Now” – delivery in as fast as 30 minutes. ...

Thumbnail-Photo: Online grocery shopping during COVID-19
24.10.2022   #online trading #e-commerce

Online grocery shopping during COVID-19

NITC study about barriers, access and what happens next

When the COVID-19 pandemic first swept across North America and led to emergency shutdowns during the spring of 2020, the way people acquired food and household necessities was dramatically impacted. As stay-at-home orders minimized personal travel, ...

Thumbnail-Photo: Food and beverage prices remain elevated in September...
17.10.2022   #online trading #e-commerce

Food and beverage prices remain elevated in September

IRI research reveals priceinflation slowed for first time in 2022

IRI’s latest insights on food inflation and impact on consumer shopping behavior illustrate relief consumers are finding in perimeter categories. ...

Thumbnail-Photo: U.S. food industry is investing heavily in customer experience...
26.09.2022   #Tech in Retail #customer experience

U.S. food industry is investing heavily in customer experience

Food retailers pursue strategic differentiation strategies as inflationary pressures increase costs and impact shopping behaviors

Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making significant investments to meet shoppers’ evolving tastes, according to FMI – The ...

Thumbnail-Photo: Food retailers missing out on revenue opportunities...
23.09.2022   #digitization #coronavirus

Food retailers missing out on revenue opportunities

OSF Digital releases 2022 Grocery Omnichannel Retail Index with insights to accelerate growth and increase loyalty

OSF Digital, an award-winning provider of digital transformation services to companies worldwide, announced the release of the 2022 Grocery Omnichannel Retail Index (ORI) findings in partnership with FMI, the Food Industry Association, and NRF, the ...

Thumbnail-Photo: Instacart announces ‘Connected Stores’ technology...
22.09.2022   #online trading #e-commerce

Instacart announces ‘Connected Stores’ technology

New technology to help grocers seamlessly unify the online and in-store shopping experience

Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...

Thumbnail-Photo: Cimcorp to showcase its bakery solution at IBIE 2022...
16.09.2022   #Tech in Retail #food retail

Cimcorp to showcase its bakery solution at IBIE 2022

Automated order fulfillment solutions help bakeries minimize lead times and maximize product freshness

Cimcorp, a manufacturer and integrator of turnkey robotic order fulfillment and tire-handling solutions, announces it will be exhibiting at the International Baking Industry Exposition (IBIE) 2022, scheduled for Sept. 17-21, in Las Vegas. Cimcorp ...

Thumbnail-Photo: Uber and Nuro announce 10-year partnership for autonomous food deliveries...
12.09.2022   #Tech in Retail #delivery

Uber and Nuro announce 10-year partnership for autonomous food deliveries

Multi-year, multiple market partnership will begin with deliveries in Mountain View, California and Houston, Texas

Uber and Nuro, a leading autonomous vehicle company, have announced a multi-year partnership to use Nuro's autonomous, electric vehicles for food deliveries in the United States. ...

Thumbnail-Photo: How convenience stores can drive shopper loyalty in 2022...
08.09.2022   #customer satisfaction #food retail

How convenience stores can drive shopper loyalty in 2022

Convenience, prices, loyalty programs – how to retain customers

According to this year’s Convenience Store Trends Report from Intouch Insight Ltd., convenience does not trump brand loyalty for today’s consumers. For example, when it comes to their cup of joe, 70% of shoppers would seek out their ...

Thumbnail-Photo: Engineers deploy robots to improve on-the-job safety for retail workers...
05.09.2022   #security #Tech in Retail

Engineers deploy robots to improve on-the-job safety for retail workers

Reducing risks of slip and fall in retail spaces

For as long as robots have existed, the fear of machines ousting humans for their jobs has persisted. But for this research project, West Virginia University engineers are deploying robots to help workers keep their jobs — by saving them from ...

Thumbnail-Photo: Rolling into the future
31.08.2022   #brick and mortar retail #customer satisfaction

Rolling into the future

Why shopping carts can be so much more than they currently are

More and more technology is finding its way into our supermarkets. Already today, self-service checkouts, electronic shelf labels and virtual wayfinding guides are a familiar sight in many stores. But the customer experience usually doesn't ...

Thumbnail-Photo: Online grocery has plateaued as a part of the shopper’s total...
17.08.2022   #online trading #e-commerce

Online grocery has plateaued as a part of the shopper’s total repertoire

Curbside pick-up and delivery of digital orders continue to shrink as retailers return to boost in-store performance

The number of retail customers using buy online pickup in-store (BOPIS) “all the time” declined by one-third (45% down to 32%) last year and is expected to shrink further in 2022. Shoppers relying on home delivery of groceries purchased ...

Thumbnail-Photo: Omnichannel fulfillment: via food retail and other sectors to the whole...
01.08.2022   #brick and mortar retail #Tech in Retail

Omnichannel fulfillment: via food retail and other sectors to the whole world

How the start-up fulfillmenttools wants to take retail further.

What works in grocery retail also works in other industries, right? That's what the brains behind fulfillmenttools asked themselves and found a clear answer: Yes!  ...

Thumbnail-Photo: InHome direct-to-fridge delivery as option for Walmart customers...
08.07.2022   #food retail #delivery

InHome direct-to-fridge delivery as option for Walmart customers

Walmart creates a convenient shopping experience

Starting on June 6th, Walmart’s InHome Delivery Service, which delivers groceries straight to your fridge, is now available as an optional add-on within Walmart+. What were previously two standalone memberships are joining forces to bring all ...

Thumbnail-Photo: Delivery drone manufacturer Wingcopter raises $42 million...
01.07.2022   #logistics #delivery

Delivery drone manufacturer Wingcopter raises $42 million

REWE Group is among the new investors

Wingcopter, German delivery drone manufacturer and service provider, announced that it has raised $42 million from renowned financial and strategic investors. Leading German retailer REWE Group as well as German investors Salvia and XAI technologies ...

Thumbnail-Photo: Amazing Amazon Fresh?
13.06.2022   #mobile payment #Tech in Retail

Amazing Amazon Fresh?

Our iXtenso editor tests an Amazon delivery service. Here he shares his impressions

After last year’s trip to Chicago, and its eventually successful search for an Amazon ‘Go’, iXtenso again had the chance to test the cutting edge of America’s continual evolution into grocery retailing. Astute iXtenso ...

Thumbnail-Photo: Choosing the right fit for your business
30.05.2022   #digitization #Tech in Retail

Choosing the right fit for your business

Finding the right drawer is easy when you know what's important

The cash drawer, in varying forms, has been a core component of the retail business for as long as people have exchanged money for goods. Any business accepting hard currency needs one but choosing the best cash drawer requires planning, ...

Thumbnail-Photo: Weekly grocery shopping made easy: meal planning via app...
18.05.2022   #online trading #e-commerce

Weekly grocery shopping made easy: meal planning via app

Grocery shopping, ordering, recipes – all in one app with connection to local grocery stores

Grocery shopping can be fun. For a five-person household with a baby and a dog, including allergies and favorite dishes, it quickly becomes a mammoth task. The developers of the app Jow want to simplify this very process and are teaming up with ...

Thumbnail-Photo: Robomart signs deal with Unilever to launch The Ice Cream Shop Robomarts...
17.05.2022   #Tech in Retail #app

Robomart signs deal with Unilever to launch "The Ice Cream Shop" Robomarts

Pilot partnership introduces ice cream delivery – arrives in as little as two minutes

Robomart, the world’s first store-hailing service, has announced a partnership with Unilever, the world’s largest ice cream producer, under its virtual storefront, The Ice Cream Shop. Unilever will deploy a fleet of Ice Cream Robomarts ...

Thumbnail-Photo: BJ’s Wholesale Club opens first of its kind BJ’s market...
11.05.2022   #food retail #in-store marketing

BJ’s Wholesale Club opens first of its kind BJ’s market

The new club, openend on Friday, May 6, gives members full access to a smaller format club and a convenient, expedited shopping experience

BJ’s Wholesale Club, operator of membership warehouse clubs in the Eastern United States, has announced the opening of BJ’s market, a new concept club in Warwick, RI.Located at 375 East Ave, BJ’s market is 43,000 square feet, about ...

Thumbnail-Photo: Grocers miss opportunities by not showing alternatives as...
10.05.2022   #online trading #Tech in Retail

Grocers miss opportunities by not showing alternatives as “out-of-stock” messages increase

How the pandemic has impacted online grocery shopping and how consumers respond to grocer recommendations and decreased inventory

Lucidworks, a provider of next-generation AI-powered search applications, surveyed consumers in the U.K. and U.S. who shop for groceries online. The survey revealed that only 28% of shoppers are being offered alternative recommendations every ...

Thumbnail-Photo: Blue Yonder: Most consumers willing to delay deliveries if its more...
04.05.2022   #sustainability #Tech in Retail

Blue Yonder: Most consumers willing to delay deliveries if it's more sustainable

Survey finds 86% of consumers willing to wait longer for their orders if it helps the environment, 44% say their interest in shopping sustainably has increased since the start of the pandemic

Blue Yonder has released findings from its 2022 Consumer Sustainability Survey, which revealed retail consumer preferences related to sustainable shopping habits. The survey found that more than three-quarters (86%) of consumers are willing to delay ...

Thumbnail-Photo: American and European retail brands bounce back better as values...
02.05.2022   #retail #coronavirus

American and European retail brands bounce back better as values increase post-COVID

Big retailers like Amazon and Walmart apply their logistics expertise to adapt in innovative ways to the ‘new normal’

American and European retail brands are leading the global retail sector in bouncing back better from the pandemic, with Amazon and Walmart leading the way. In a world of changing customer demand and disrupted supply chains, these big retailers are ...

Thumbnail-Photo: Syndicated shelf intelligence data across every store and shelf...
29.04.2022   #customer satisfaction #Tech in Retail

Syndicated shelf intelligence data across every store and shelf

Real-time, continuous visibility into what’s really on store shelves

Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...

Thumbnail-Photo: New contact-free food and beverage checkout in time for baseball season...
27.04.2022   #Tech in Retail #POS systems

New contact-free food and beverage checkout in time for baseball season

Instacart and Aramark Sports + Entertainment unveil Caper Counter, an AI-powered point-of-sale system

Instacart announced that it is unveiling its Caper Counter, an artificial intelligence-powered point-of-sale system, at Boston's historic ballpark in partnership with Aramark Sports + Entertainment.The new Caper Counter checkout systems will ...

Thumbnail-Photo: Picking orders easier than ever with ring scanners...
26.04.2022   #Tech in Retail #omnichannel

Picking orders easier than ever with ring scanners

Walmart Canada invests in wearable tech: over 1,500 ring scanners arrive in-store

Fingers are flashing as more than 1,500 Ring Scanners arrive to help Walmart Canada associates pick online grocery orders faster and more easily. This investment will benefit more than 130 stores and is one of the first pieces of wearable technology ...

Thumbnail-Photo: Robotic pick-up points as solution for increase in demand for last mile...
07.04.2022   #e-commerce #Tech in Retail

Robotic pick-up points as solution for increase in demand for last mile delivery

Consumers expect fast and easy 24/7 order collection, says Retail Robotics

Retail Robotics shares new insights on robotic innovations, which can solve problems of so-called "last-mile" and revolutionize global delivery infrastructure for e-commerce and e-grocery. It addresses big challenges the market is ...

Thumbnail-Photo: ISE 2022 Retail Showcase
07.04.2022   #digital signage #event

ISE 2022 Retail Showcase

Explore the latest high tech digital tools to engage shoppers and drive sales

Running alongside the Digital Signage Avenue in Hall 6, the ISE Retail Showcase, sponsored by Econocom (Hall 6, Booth 6A200) will take visitors on a journey through the ultimate frictionless retail experience. Focused on usability and real-world ...

Thumbnail-Photo: Instacart unveils shoppable recipes
29.03.2022   #Tech in Retail #digital marketing

Instacart unveils shoppable recipes

Evolving grocery shopping from transactional to inspirational

Instacart, an online grocery platform in North America, announced shoppable recipes, new product integrations that will allow food creators to make their recipes shoppable on Instacart via strategic integrations on TikTok and Tasty, as well on ...

Thumbnail-Photo: Visibility and control are consumers’ priorities for last-mile delivery...
25.03.2022   #customer satisfaction #delivery

Visibility and control are consumers’ priorities for last-mile delivery

Consumer demand: tracking deliveries via GPS and redirecting deliveries

Anyline announced findings of its “Last-Mile Delivery: Customer Perception Report 2022.” The survey, conducted on behalf of Anyline by Researchscape, highlights the major pain points of last-mile delivery that have surfaced since the ...

Thumbnail-Photo: Electronic shelf labels - electronically labeled...
15.03.2022   #digitization #Tech in Retail

Electronic shelf labels - electronically labeled

On the way to becoming a standard: Digital prices conquer the space

More and more retailers are trying out electronic shelf labels. Why? More speed in price changes and less manual work for staff are only two of the many reasons. EuroCIS, The Leading Trade Fair for Retail Technology, from 31 May - 02 June 2022 in ...

Thumbnail-Photo: The iXtenso editorial team was hungry ...
28.02.2022   #delivery #food delivery service

The iXtenso editorial team was hungry ...

... and tested the Gorillas and Flink delivery services

Food delivery services in city centers are picking up speed. Drivers with oversized backpacks on their backs are increasingly common, sometimes even late at night. Popular services promise to deliver the groceries ordered via app to your doorstep ...

Thumbnail-Photo: 70 % of US consumers continue to shop online for groceries amid the...
25.02.2022   #online trading #coronavirus

70 % of US consumers continue to shop online for groceries amid the pandemic

Pandemic-related shopping habits remain firmly in place

Acosta has released its latest research report, The Lingering Impact of COVID-19 on U.S. Shoppers. The report examines U.S. shoppers’ behavior nearly two years into the pandemic. According to Acosta’s research, most of today’s ...

Thumbnail-Photo: Amazon Go or Amazon No?
07.02.2022   #brick and mortar retail #Tech in Retail

"Amazon Go" or "Amazon No"?

Our iXtenso editor tested a “just-walk-out store” from Amazon in Chicago

Is Amazon's ambitious "Amazon Go" project quietly going under? Or is it about to catch on and become ubiquitous? I tried to find answers to these questions at a store in Chicago.  ...

Thumbnail-Photo: U.S. conventional grocers’ same-store online sales down in 2021 6.8%...
26.01.2022   #e-commerce #omnichannel

U.S. conventional grocers’ same-store online sales down in 2021 6.8% vs YOY

New eGrocery sales performance benchmarks and topline findings

Conventional grocers reported a 6.8% drop in online grocery sales on a same-store basis during the 12 weeks ending September 28, 2021, versus the prior year, according to the Brick Meets Click eGrocery Performance Benchmarking 2021 Wave. A 3.1% ...

Thumbnail-Photo: Let there be light – or not ...
24.01.2022   #sustainability #Tech in Retail

Let there be light – or not ...

Lidl and SageGlass join forces on energy efficiency and lighting

For some time now, discount grocer Lidl has been relying on intelligent façades from SageGlass – for the environment, staff and the right light. We asked both companies what this technology means for lighting, energy consumption ...

Thumbnail-Photo: Improving Engagement Among Your Generation Z Retail Employees...
17.01.2022   #personnel management #workforce deployment

Improving Engagement Among Your Generation Z Retail Employees

Changing Pressures in the Retail Industry

Generation Z (Gen Z) is making up more and more of today’s retail workforce, representing around 27 percent of the population, or 72 million Americans. The oldest are in their twenties, and as they continue to come of age, they are taking ...

Thumbnail-Photo: Walmart to expand in home delivery
17.01.2022   #brick and mortar retail #delivery

Walmart to expand in home delivery

Retailer to hire more than 3,000 associate delivery drivers, establish all-electric fleet of delivery vehicles

It’s a new year and Walmart is resolving to bring the convenience of InHome delivery to even more customers in 2022. Today, the retailer is announcing plans to scale the service, going from InHome being available to 6 million households ...

Thumbnail-Photo: Albertsons Companies launches new digital meal planning features...
16.01.2022   #customer satisfaction #Tech in Retail

Albertsons Companies launches new digital meal planning features

Shoppers can now complete meal planning and shopping in under 10 minutes and easily keep essentials stocked at home

Albertsons Companies, Inc. announced the launch of two new digital offerings – meal planning and Schedule & Save. The new capabilities will offer loyalty members integrated menu planning and shopping list creation and the ability to ...

Thumbnail-Photo: AI Counter tech: future of unmanned retail stores and ability to scan...
08.01.2022   #Tech in Retail #food retail

AI Counter tech: future of unmanned retail stores and ability to scan objects

INFINIQ reveals next-generation retail tech at CES 2022

INFINIQ, an artificial intelligence (AI) and autonomous driving data service company, unveiled its autonomous driving and retail innovation technology at CES 2022 from Jan. 5-7, 2022 in Las Vegas.INFINIQ presents a self-checkout solution and CES ...

Thumbnail-Photo: Schnucks partners with GetUpside and rolls out new tech feature...
26.12.2021   #retail #Tech in Retail

Schnucks partners with GetUpside and rolls out new tech feature

Easy check-in at Schnucks locations

Schnuck Markets, Inc. announced today that in addition to launching GetUpside at all of its stores in Missouri, Illinois, and Indiana, it will also be the first grocer to use GetUpside’s receiptless Check-In feature. The move complements ...

Thumbnail-Photo: 2022 predictions: more checkout-free stores, more competion for Amazon...
24.12.2021   #retail #Tech in Retail

2022 predictions: more checkout-free stores, more competion for Amazon

GlobalData predicts rapid international expansion for checkout-free stores, more non-food stores and increased competition for Amazon

Also known as ‘ambient commerce’, checkout-free shopping allows customers to walk straight out with the items they want, as a range of technology tracks their movements and automatically charges their accounts. According to company ...

Thumbnail-Photo: Coco, the remotely-piloted delivery service
23.12.2021   #Tech in Retail #food retail

Coco, the remotely-piloted delivery service

New model Coco 1 expands delivery radius and volumes

Coco, the robot based delivery service, announced the official launch of COCO 1, a larger, more advanced version of its signature pink bot.The Coco 1 is a first of its kind delivery robot designed and manufactured in partnership with the micro ...

Thumbnail-Photo: Min Købmand Møldrup secures future change of generation...
20.12.2021   #electronic shelf labels (ESL) #electric displays

Min Købmand Møldrup secures future change of generation

The couple feels ready for the change

The grocery couple at Min Købmand Møldrup are soon ready to pass on the store. Pia Ambrosius has grown up in the grocery store, and for the last 26 years she has run the store together with her husband Hans-Peter Ambrosius. A couple ...

Thumbnail-Photo: Benefits of Self-Service Payment Solutions & How They Can Help Improve...
20.12.2021   #delivery #supply chain management

Benefits of Self-Service Payment Solutions & How They Can Help Improve Customer Experience

They can also offer convenience, flexibility and some greatly needed assistance in relieving queues.

Self-service checkouts are now commonplace – we see them almost everyday in grocery stores, take-out restaurants and even at entertainment venues like cinemas and theme parks. Not only do self-service checkouts provide an option for those who ...

Thumbnail-Photo: One in five will buy groceries online in 2024...
20.12.2021   #Tech in Retail #food retail

One in five will buy groceries online in 2024

Report highlights need for grocers to improve online experiences

Spryker Systems has launched its U.S. Online Grocery Report 2022. The research finds that almost half (47 percent) of Americans buy at least some of their groceries online. The research surveyed 2,500 consumers from across the U.S. on their ...

Thumbnail-Photo: EuroCIS 2022: Electronic shelf labels – electronically labeled...
04.12.2021   #Tech in Retail #electronic shelf labels (ESL)

EuroCIS 2022: Electronic shelf labels – electronically labeled

Digital prices conquer the space

More and more retailers are trying out electronic shelf labels. Why? More speed in price changes and less manual work for staff are only two of the many reasons.EuroCIS from 15-17 February 2022 in Düsseldorf, Germany, will showcase a wide range ...

Thumbnail-Photo: Independent grocers reach record sales and profits...
16.11.2021   #personnel management #coronavirus

Independent grocers reach record sales and profits

Independents stepped up during pandemic, building on community ties and employee loyalty

The 2021 edition of the Independent Grocers Financial Survey, a joint study between the National Grocers Association (NGA) and FMS Solutions, finds record financial and operational performance benchmarks in a banner year for the $253 billion ...

Thumbnail-Photo: Consumers plan to increase their shopping post-pandemic...
11.11.2021   #coronavirus #trend research

Consumers plan to increase their shopping post-pandemic

What the impact has the pandemic had on the financial lives of U.S. consumers?

Although the pandemic has hit those living paycheck-to-paycheck especially hard, these consumers show a greater appetite for increasing their shopping activities post-pandemic compared to their more financially secure peers. This and other key ...

Thumbnail-Photo: 75% of online grocery orders to be fulfilled at grocery stores...
05.11.2021   #e-commerce #food retail

75% of online grocery orders to be fulfilled at grocery stores

Demand for grocery home delivery has plateaued according to 40,000 U.S. customers

Mercatus announced findings from its annual eGrocery survey of U.S. consumers, conducted in collaboration with Incisiv. The report, titled "eGrocery Transformed: 2021 market projections and insight into online grocery's elevated ...

Thumbnail-Photo: Tesco opens new checkout-free store ‘GetGo’...
28.10.2021   #food retail #app

Tesco opens new checkout-free store ‘GetGo’

Shopping and paying without scanning products or using checkouts

Tesco has opened its first checkout-free store in central London on October 19th, giving customers the opportunity to shop and pay without scanning a product or using a checkout. This new store trial, GetGo, offers customers the same Tesco products ...

Thumbnail-Photo: Instacart acquires Caper AI
26.10.2021   #omnichannel #food retail

Instacart acquires Caper AI

Smart cart and smart checkout technologies

Instacart announced its acquisition of Caper AI (“Caper”), an AI-powered shopping cart and checkout technology platform. With this acquisition, Instacart aims to help retailers unify the in-store and online shopping experience for ...

Thumbnail-Photo: Expanding grocery order and delivery service for independent retailers...
19.10.2021   #food retail #delivery

Expanding grocery order and delivery service for independent retailers

Partnership between United Natural Foods and DoorDash

United Natural Foods, Inc. announced it has entered into a reseller agreement with DoorDash to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.UNFI’s arrangement with DoorDash ...

Thumbnail-Photo: Shoptalk Europe 2022
12.10.2021   #brick and mortar retail #retail

Shoptalk Europe 2022

06.06.-08.06.2022 | London

Shoptalk Europe marks the global expansion of Shoptalk. Taking place at ExCeL London on 6-8 June 2022, we’ll be uniting the entire European retail and grocery ecosystems as we come together to reimagine the future of retail.Over 2,500 ...

Thumbnail-Photo: COVID-19 in brick-and-mortar retail
01.10.2021   #brick and mortar retail #retail

COVID-19 in brick-and-mortar retail

Updates on developments concerning COVID pandemic

The Corona pandemic is an ongoing predicament with constant changes and challenges for all involved, people, societies and industries. Here we collect news on the pandemic situation for the retail industry. ...

Thumbnail-Photo: Innit and Google Cloud partner to help retailers personalize grocery...
14.09.2021   #e-commerce #brick and mortar retail

Innit and Google Cloud partner to help retailers personalize grocery shopping

Digital as a permanent part of modern shopping routines

Innit has announced a strategic partnership with Google Cloud enabling grocery retailers to deliver personalized services across the entire meal journey, spanning online, in-store, and at-home. The Google Cloud-Innit joint solution boosts retailer ...

Thumbnail-Photo: Tally the robot: Schnuck Markets deploys intelligent robots chainwide...
10.09.2021   #brick and mortar retail #coronavirus

Tally the robot: Schnuck Markets deploys intelligent robots chainwide

Grocer expands partnership with Simbe to bring thecomprehensive retail management solution to all Schnucks stores

On August 26 Schnuck Markets announced an industry-first chainwide expansion with Simbe Robotics’ to further elevate the grocer’s business operations and customer experience.Building on previous successful expansions, the multi-year ...

Thumbnail-Photo: Shoppers are looking for comprehensive meal solutions...
23.08.2021   #customer satisfaction #food retail

Shoppers are looking for comprehensive meal solutions

Findings of the 2021 Power of Foodservice at Retail analysis

FMI, the food industry association, has introduced its 2021 Power of Foodservice at Retail analysis, a comprehensive review of shoppers’ perceptions and behaviors regarding prepared foods in grocery. This sixth-annual exploration underscores ...

Thumbnail-Photo: Long-term preparations for mid-pandemic brick-and-mortar retail...
23.08.2021   #brick and mortar retail #coronavirus

Long-term preparations for mid-pandemic brick-and-mortar retail

Under what circumstances do consumers enjoy their physical customer journey?

The COVID pandemic is not over. That’s a hard but necessary truth. And brick-and-mortar retailers need to face that. But there is also good news. While expanding e-commerce and omnichannel services is important, surveys show that ...

Thumbnail-Photo: On-demand meal pick up and delivery from popular restaurants...
13.08.2021   #food retail #delivery

On-demand meal pick up and delivery from popular restaurants

New delivery experience provided by Kroger and Kitchen United

The Kroger Co. (NYSE: KR), and Kitchen United announced a partnership to offer customers freshly prepared, on-demand restaurant food. "Our customers' appetite for fresh, on-demand meals continues to accelerate, and we remain focused on ...

Thumbnail-Photo: Online ordering and delivery for member Co-ops...
30.07.2021   #food retail #delivery

Online ordering and delivery for member Co-ops

National Co+op Grocers Partners with Mercato

Mercato, the e-commerce platform created for America's independent grocers and specialty food stores, announced that it has partnered with the National Co+op Grocers (NCG), an organization that works to foster growth and efficiency within the ...

Thumbnail-Photo: Ambitious Spar grocer wins international award...
29.07.2021   #digital signage #digitization

Ambitious Spar grocer wins international award

Electronic price tags – great help in the workload

Malene Houni Hansen is a grocer in Danish Spar in central Jutland's Haderup as the second generation after her parents. As the first Danish grocer ever, she has won an international award based on her ambitious activities in the local area and ...

Thumbnail-Photo: In the age of online shopping, shoplifting has gone digital...
26.07.2021   #security #online food retailing

In the age of online shopping, shoplifting has gone digital

Popularity of online shops on the rise, and with it the number of digital fraud cases

The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. ...

Thumbnail-Photo: Transformation of supply chain network
23.07.2021   #food retail #logistics

Transformation of supply chain network

Kroger and KNAPP expand the Great Lakes Distribution Center

The Kroger Co. and KNAPP, provider of intelligent automation and specialized software solutions, announced their agreement to deploy, expand, and enhance the capabilities and capacity of the retailer's existing Great Lakes Distribution Center in ...

Thumbnail-Photo: Key driver of loyalty and total spend
06.07.2021   #e-commerce #omnichannel

Key driver of loyalty and total spend

Omnichannel grocery shoppers spend up to 20% more

Symphony RetailAI, a global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, announced research showing that omnichannel grocery shoppers shop more frequently and spend up to ...

Thumbnail-Photo: Trigo Partners with Google Cloud to Accelerate Autonomous Grocery Stores...
24.06.2021   #brick and mortar retail #retail

Trigo Partners with Google Cloud to Accelerate Autonomous Grocery Stores

Trigo, a global leader in frictionless checkout technology, today announced that it has signed a partnership agreement to join Google Cloud’s partner ecosystem.

Under the agreement, Trigo’s AI-powered solutions for autonomous shopping will be available on Google Cloud, and teams from both companies will partner to help retail businesses accelerate their digital transformations with AI-powered ...

Thumbnail-Photo: Improving the Retail Customer Experience with Appointment Booking...
24.06.2021   #personnel management #coronavirus

Improving the Retail Customer Experience with Appointment Booking

Retailers are adapting to this new paradigm by providing customers with more ways to shop at stores

COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...

Thumbnail-Photo: Change in eating and shopping habits
18.06.2021   #coronavirus #food retail

Change in eating and shopping habits

Studies reveal how COVID-19 influenced food choices, attitudes and prices

Studies being presented at "Nutrition 2021 Live Online" bring new insights into how people ate, shopped and felt about food as the COVID-19 pandemic unfolded. Here are the highlights:Many adults consumed more unhealthy foods and ...

Thumbnail-Photo: Fundamental changes in grocery shopping
07.06.2021   #brick and mortar retail #customer experience

Fundamental changes in grocery shopping

2021 U.S. grocery shopper trends: new era of at-home meals

For the past four decades, FMI—The Food Industry Association has tracked the grocery shopping habits of U.S. customers through the U.S. Grocery Shopper Trends report. The 2021 edition, prepared in partnership with The Hartman Group, explores ...

Thumbnail-Photo: Gopuff: Grocery delivery via Uber
12.05.2021   #delivery #checkout

Gopuff: Grocery delivery via Uber

Uber partners with Gopuff to power everyday essentials delivery, as consumer demand for delivery grows

Uber Technologies, Inc. and Gopuff announced an exclusive partnership for Gopuff to power a new everyday essentials experience on Uber Eats.Gopuff, the go-to solution for immediate everyday needs, delivers a diverse selection of everyday essentials ...

Thumbnail-Photo: Grocery delivery by drone
07.05.2021   #retail #digitization

Grocery delivery by drone

Kroger and Drone Express transform e-commerce in grocery retail

The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc. today announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, ...

Thumbnail-Photo: British shoppers visit variety discounters for grocery shopping...
09.04.2021   #brick and mortar retail #food retail

British shoppers visit variety discounters for grocery shopping

Variety discounters to grow at four times the speed of UK food and grocery market

New research from IGD reveals that variety discounters – Home Bargains, B&M, Poundland, Wilko and smaller players – will be worth £12.6bn by 2022, up from £11.1bn in 2020. The channel will take a 5.8% share of the overall ...

Thumbnail-Photo: Innovation Hub to test in-store and warehouse logistics...
24.03.2021   #logistics #delivery

Innovation Hub to test in-store and warehouse logistics

Micro-fulfillment as big challenge for retail industry

AutoStore unveils its Innovation Hub, a pioneering new center located in Karmøy, Norway dedicated to testing and replicating diverse in-store and warehouse environments.As the suppliers of robotic storage and fulfilment technology for many ...

Thumbnail-Photo: First Amazon grocery store opening in Britain...
15.03.2021   #brick and mortar retail #customer experience

First Amazon grocery store opening in Britain

Young shoppers interested in skipping checkout lines with cashier-less tech

With the first Amazon grocery store opening in Britain, latest research from Mintel reveals that three quarters (76%) of Brits say they would shop at one.When asked what would encourage them to shop at a physical Amazon grocery store, almost two ...

Thumbnail-Photo: How ugly labels can increase purchase of unattractive produce...
05.03.2021   #sales promotion #product presentation

How "ugly" labels can increase purchase of unattractive produce

Why do consumers reject unattractive produce?

Researchers from University of British Columbia published a new paper in the Journal of Marketing that examines whether and how the use of 'ugly' labeling for unattractive produce increases sales and profit margins.The study, forthcoming in ...

Thumbnail-Photo: U.S. consumer satisfaction dropped for pickup service...
03.03.2021   #customer satisfaction #delivery

U.S. consumer satisfaction dropped for pickup service

Total U.S. online grocery sales grew 15% in 2021/01 vs. 2020/11

The total U.S. online grocery market posted $9.3 billion in sales during January as more than 69.7 million U.S. households placed on average 2.8 orders across delivery, pickup and ship-to-home according to the Brick Meets Click/Mercatus ...

Thumbnail-Photo: Ahold Delhaize USA companies expand micro-fulfillment capabilities...
25.02.2021   #e-commerce #omnichannel

Ahold Delhaize USA companies expand micro-fulfillment capabilities

Readying an omnichannel supply chain

Peapod Digital Labs, Ahold Delhaize USA’s digital, e-commerce and commercial engine, announced a new micro-fulfillment technology pilot with The GIANT Company in the Philadelphia market.Part of an e-commerce fulfillment center (EFC), the pilot ...

Thumbnail-Photo: Rapid click & collect service in Australia
19.02.2021   #brick and mortar retail #customer satisfaction

Rapid click & collect service in Australia

Coles to launch 90-minute Click&Collect Rapid offer on supermarket range

Coles is the first major retailer to launch 90-minute click & collect in Australia, making it even easier for busy Australians to shop with Coles Online. Now available at more than 400 Coles supermarkets nationally, Click&Collect Rapid ...

Thumbnail-Photo: Consumer packaged goods purchases grew 19% in 2020...
27.01.2021   #coronavirus #customer retention

Consumer packaged goods purchases grew 19% in 2020

Fueled by the pandemic, half of Americans tried new brands

As consumers hunkered down at home during most of last year, their spending on consumer packaged goods (CPG) grew an average of 19% in 2020 compared to 2019 according to the latest data from NCSolutions. The COVID-19 pandemic caused a ...

Thumbnail-Photo: Walmart pilots smart box technology to receive fresh deliveries...
21.01.2021   #food delivery service #online food retailing

Walmart pilots smart box technology to receive fresh deliveries

Contactless grocery delivery 24/7

“What if we could conveniently deliver fresh groceries to a customer’s front door any time of the day, whether they’re home or not?” This question led Walmart to explore a smart option in their new pilot with ...

Thumbnail-Photo: Automated grocery PickUp kiosk for contactless grocery service...
11.01.2021   #coronavirus #food retail

Automated grocery PickUp kiosk for contactless grocery service

Albertsons Companies debuts kiosk at Jewel-Osco store in Chicago

Albertsons Companies announced that it is the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at one of its Jewel-Osco stores in Chicago, demonstrates continued expansion of the company’s ...

Thumbnail-Photo: Successful co-op association has the largest profit in the country...
24.12.2020   #electronic shelf labels (ESL) #price labels

Successful co-op association has the largest profit in the country

The local Kvickly store has found the recipe for making profit. In the future, even more energy will be spent on customers and staff members

Electronic shelf labels play a crucial role here.

Thumbnail-Photo: Local shops are lifelines for communities across Wales...
21.12.2020   #coronavirus #marketing

Local shops are lifelines for communities across Wales

ACS report shows vital role of convenience stores during pandemic

ACS’ ‘2021 Welsh Local Shop Report‘ has revealed the vital role that convenience stores play in the lives of customers and communities across Wales, particularly to those who may be more isolated or vulnerable.Findings from the ...

Thumbnail-Photo: First South Asian local food and grocery marketplace in U.S....
27.11.2020   #online platform #food delivery service

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

Thumbnail-Photo: Leading Danish co-op upgrades with electronic shelf labels...
26.11.2020   #customer experience #electronic shelf labels (ESL)

Leading Danish co-op upgrades with electronic shelf labels

Large association strengthens its business

Transformation and growth have always been a driving force for Brian Johansen, who has been with Coop since he started as a service assistant in Brugsen, already as a 12-year-old. Since then, he has worked his way up. Today, he still appreciates ...

Thumbnail-Photo: Retail grocery chain implementing sterile cart system...
05.11.2020   #coronavirus #hygiene

Retail grocery chain implementing sterile cart system

Hy-Vee uses a hospital-grade, automated cleaning system for shopping carts

Hy-Vee, Inc. is introducing an automated cleaning system that fully cleans and sanitizes shopping carts after every use. By mid-November, more than 200 Hy-Vee stores across its eight-state region will have a Sterile Cart system in operation.This ...

Thumbnail-Photo: Chefbot delivers personalized recipe recommendations...
15.10.2020   #e-commerce #artificial intelligence

Chefbot delivers personalized recipe recommendations

AI Twitter tool that “helps cooking” based on ingredients

The Kroger Co. launched the first generation of Chefbot, its AI-powered Twitter recipe tool that helps users' pair the groceries in their fridge and reduce food waste by providing mealtime inspiration and personalized recommendations.Developed ...

Thumbnail-Photo: Alabama retailer represents NGA on pandemic’s impact on small food...
07.10.2020   #coronavirus #food retail

Alabama retailer represents NGA on pandemic’s impact on small food businesses

Independent grocer Jimmy Wright testifies before U.S. House Committee on Small Business

Independent grocer Jimmy Wright, owner of Opelika, Alabama-based Wright’s Market, testified before the U.S. House of Representatives Committee on Small Business on Wednesday, Sept. 30, 2020, on behalf of the National Grocers Association (NGA), ...

Thumbnail-Photo: Contactless robotic grocery delivery service...
06.10.2020   #delivery #robotics

Contactless robotic grocery delivery service

Save Mart’s flagship store in partnership with Starship Technologies

Save Mart has announced the launch of an on-demand grocery delivery service to its guests at the flagship store in Modesto, California in partnership with robot delivery company Starship Technologies. Marking the one-year anniversary of its opening ...

Thumbnail-Photo: ALDI to trial click and collect
29.09.2020   #food retail #delivery

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

Thumbnail-Photo: Offline stores sales in US department stores decline by 75% in Q2 2020...
25.09.2020   #e-commerce #brick and mortar retail

Offline stores sales in US department stores decline by 75% in Q2 2020

... as e-commerce is set to grow by 20% in 2020

According to the research data analyzed and published by StockApps.com, US department stores reported a 75% drop in sales during Q2 2020. The report estimated a decline of 60% for the whole year, while predicting a 20% increase in e-commerce for the ...

Thumbnail-Photo: SPAR grocery store embraces new technologies...
23.09.2020   #digitization #app

SPAR grocery store embraces new technologies

The store has implemented Delfi Technologies' cloud solution and mobile app to manage the store's electronic price tags

This year, the co-operative association Tikøb could celebrate its 100th anniversary. Today, the SPAR grocery store in Tikøb is one of the stores in the chain that is at the forefront when it comes to implementing new technology. Most ...

Thumbnail-Photo: Checkout-free service at Giant Eagle’s GetGo Café+Market store...
07.09.2020   #app #self-checkout systems

Checkout-free service at Giant Eagle’s GetGo Café+Market store

Retrofitting an existing store

Grabango announced the launch of commercial service with one of its retail partners, Giant Eagle, Inc, owner of GetGo Café+Market. Grabango’s checkout-free system is now available to save shoppers time by letting them skip the line. The ...

Thumbnail-Photo: Grocery consumers increasingly anxious about rising food prices...
31.08.2020   #customer satisfaction #coronavirus

Grocery consumers increasingly anxious about rising food prices

U.S. had the largest increase of any country in the dunnhumby Worry Index, corresponding to strong uptick in U.S. COVID-19 cases

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes and behavior. The dunnhumby Consumer Pulse Survey found that the U.S. ...

Thumbnail-Photo: Inviting customers to learn new skills in virtual classes...
21.08.2020   #digital marketing #food retail

Inviting customers to learn new skills in virtual classes

Whole Foods Market launches “Home Ec 365” with modernized lessons in #adulting

Whole Foods Market launched Home Ec 365, a digital curriculum designed to modernize the fundamentals of home economics. Through a series of virtual classes, each with a contemporary take on mastering everyday home tasks and need-to-know life skills, ...

Thumbnail-Photo: Getting a taste for grocery deliveries
14.08.2020   #e-commerce #customer satisfaction

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Thumbnail-Photo: Door-to-door delivery and returns service
13.08.2020   #online trading #delivery

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...

Thumbnail-Photo: Same-day delivery from 76 Costco warehouses across Canada...
03.08.2020   #food retail #delivery

Same-day delivery from 76 Costco warehouses across Canada

Partnership between Instacart and Costco

Instacart and Costco announced the companies have partnered to launch same-day delivery from 76 Costco warehouses across Canada. Following a successful two-month pilot in select Ontario warehouses, the nationwide collaboration brings Costco's ...

Thumbnail-Photo: Supply chain: Know what’s on your retail shelves...
15.07.2020   #brick and mortar retail #digitization

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Thumbnail-Photo: Uber & Cornershop: introducing grocery delivery...
14.07.2020   #delivery #food delivery service

Uber & Cornershop: introducing grocery delivery

New grocery delivery features planned for customers and merchants alike

In collaboration with our partner Cornershop, customers in select cities in Latin America and Canada can order groceries through both the Uber and Uber Eats apps. And starting later this month, grocery delivery will be available in Miami, FL and ...

Thumbnail-Photo: Reflexis successfully expands into Baltic region by signing Maxima Latvia...
08.07.2020   #POS communications #workforce deployment

Reflexis successfully expands into Baltic region by signing Maxima Latvia

Region’s leading retail chain chooses workforce management solution

Reflexis Systems, the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that Maxima, one of the largest Latvian retail chains, has ...

Thumbnail-Photo: “Dear shopping cart, please show me the way!“...
06.07.2020   #self-checkout systems #EuroShop

“Dear shopping cart, please show me the way!“

Shopping Cart 2.0 – gimmick or idea with intrinsic value?

Not all shopping carts are the same... far from it! Digitization and automation also put their stamp on this aspect of the retail sector. What’s usually a plain, large basket on wheels that makes it easier for shoppers to transport products ...

Thumbnail-Photo: Surge in dual channel grocery shopping
03.07.2020   #online trading #e-commerce

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

Thumbnail-Photo: Interface for quick serial emulation and enhanced mPOS integration...
26.06.2020   #POS systems #software applications

Interface for quick serial emulation and enhanced mPOS integration

APG expands mobile interface portfolio to enhance connectivity options at the point of sale

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today the release of a new USB interface option: the 485 USBProLite™ USB to Serial Emulation Interface. This interface solution extends the ...

Thumbnail-Photo: In-store farming: growing parsley inside the supermarket...
26.06.2020   #sustainability #food retail

In-store farming: growing parsley inside the supermarket

Purchasing locally grown products

One aspect of globalization means that it’s possible for consumers to buy products from anywhere on Earth. That’s also why a head of lettuce may have traveled more miles from the place it was grown to the supermarket than some salad ...

Thumbnail-Photo: Bright future for Copenhagen-based Irma Store...
15.06.2020   #electronic shelf labels (ESL) #price labels

Bright future for Copenhagen-based Irma Store

Automatic price updates with ESL

Irma Smedetoften is located in the heart of Copenhagen's Northwest Quarter. The area around the Irma store is part of an urban development project where, among other things, the local trade district will be strengthened. Irma has also recently ...

Thumbnail-Photo: Automated delivery services sprang up during China’s Covid-19 lockdown...
03.06.2020   #coronavirus #delivery

Automated delivery services sprang up during China’s Covid-19 lockdown

Retail technologies at Smart Retail Expo (SRE 2020)

In response to the Covid-19 outbreak, China’s retail giants JD.com and Meituan both deployed their smart deliver robots/vehicles in heavily locked down cities, such as Wuhan and Beijing. Insiders believe automated delivery technology will be ...

Thumbnail-Photo: Pandemic fuels wine sales at grocery & convenience stores...
18.05.2020   #coronavirus #food retail

Pandemic fuels wine sales at grocery & convenience stores

Latest shopping data shared by Catalina and Koupon

Having closely tracked the impact of COVID-19 on buying behavior in grocery and drug stores since mid-February, shopper intelligence leader Catalina has compared sales data with its partner Koupon, the leading promotion solution provider for small ...

Thumbnail-Photo: As pandemic spreads, most consumers retreat
12.05.2020   #coronavirus #food retail

As pandemic spreads, most consumers retreat

How will today’s uncertain times affect consumer behavior?

As a global health crisis potentially morphs into an economic one, Deloitte is conducting a series of biweekly surveys around the globe to better understand the interplay between personal safety and economic vulnerability as a driver of purchase ...

Thumbnail-Photo: US retail spend set to decline 5.1 % this year...
08.05.2020   #retail #coronavirus

US retail spend set to decline 5.1 % this year

More than double the fall of 2009’s financial crisis

As the second largest retail market in 2019 (behind China), the US is set to experience the steepest slump of all other countries this year (in terms of value) declining over 200 billion dollars versus 2019. Spend is forecast to fall 5.1 percent ...

Thumbnail-Photo: COVID-19: Study reveals impact on hourly workforce...
04.05.2020   #online trading #e-commerce

COVID-19: Study reveals impact on hourly workforce

78 percent are worried about making ends meet during the pandemic and 47 percent have less than $1,000 in savings

Bluecrew, the staffing technology platform connecting job seekers with W-2 protected hourly work, released new survey results which indicate hourly workers are bearing the brunt of unemployment and uncertainty in the face of the COVID-19-fueled ...

Thumbnail-Photo: Growth of online grocery sales in 2020
30.04.2020   #online trading #e-commerce

Growth of online grocery sales in 2020

New research by Mintel

The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...

Thumbnail-Photo: Consumer product demand in wake of Covid-19 crisis...
29.04.2020   #coronavirus #food retail

Consumer product demand in wake of Covid-19 crisis

Newly launched IRI CPG demand index

IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...

Thumbnail-Photo: Coronavirus: digital commerce spend to fall by 14 percent in 2020...
28.04.2020   #online trading #e-commerce

Coronavirus: digital commerce spend to fall by 14 percent in 2020

Spend set to recover in 2021 as offline spend moves online

A new study from Juniper Research found that global spending on digital commerce will fall by 14 percent in 2020 as lockdowns and reductions in consumer spend are felt. Spending will fall from $11.2 trillion in 2019 to $9.7 trillion.The new ...

Thumbnail-Photo: March retail sales plummet during coronavirus pandemic...
21.04.2020   #online trading #brick and mortar retail

March retail sales plummet during coronavirus pandemic

New data by the National Grocers Association

Retail sales saw their biggest monthly drop on record during March as the coronavirus pandemic forced restaurants, bars and many stores to temporarily close across the nation and stay-at-home orders also impacted gasoline sales, the National Retail ...

Thumbnail-Photo: Buying behaviour: interactive map by Catalina...
20.04.2020   #brick and mortar retail #coronavirus

Buying behaviour: interactive map by Catalina

Map features national, regional & statewide perspectives on week's hottest-selling categories

To demonstrate the profound impact the COVID-19 pandemic is having on shopping decisions and buyer behavior across the U.S., Catalina Marketing has launched an interactive map on its website. The map reports sales data across 78 major grocery ...

Thumbnail-Photo: All hands on deck in food retailing due to the coronavirus pandemic...
15.04.2020   #online trading #e-commerce

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Thumbnail-Photo: Consumer survey: social distancing is changing shopping habits...
10.04.2020   #brick and mortar retail #payment systems

Consumer survey: social distancing is changing shopping habits

Touchless or self-checkout options preferred for instore shopping during COVID-19 pandemic

Nearly two-thirds of consumers are changing their grocery shopping habits in response to the worldwide COVID-19 pandemic, according to a recent consumer survey from Shekel, pioneers in advanced weighing technologies. And 87 percent of shoppers say ...

Thumbnail-Photo: Food waste in the supply chain: what to do?
02.04.2020   #food retail #delivery

Food waste in the supply chain: what to do?

How can real-time visibility in the supply chain contribute to less food waste?

In today’s market, consumer demands have not only driven supply chain efficiencies for greater speed and convenience but are increasingly now forcing retailers to address expectations of improved sustainability. ...

Thumbnail-Photo: Connected Retail Experiences and StartmeupHK Festival 2020...
01.04.2020   #online trading #brick and mortar retail

Connected Retail Experiences and StartmeupHK Festival 2020

New dates for the events announced

Bailey Communications and InvestHK have confirmed today that the Connected Retail Experiences and StartmeupHK Festival 2020, the flagship event of the startup community event has been rescheduled and will now take place during the week of 6th July, ...

Thumbnail-Photo: COVID-19: majority of Americans changing how they shop...
01.04.2020   #online trading #brick and mortar retail

COVID-19: majority of Americans changing how they shop

Most consumers are stocking up in-store, despite health concerns and empty aisles, according to the new Shopkick survey

As uncertainty and anxiety rise across the country due to COVID-19, Americans are doing whatever it takes to stay safe and healthy, including changing the way they shop, according to a new survey by leading shopping rewards app Shopkick. In fact, 76 ...

Thumbnail-Photo: Corona crisis: Contactless payment more popular than ever...
30.03.2020   #brick and mortar retail #cashpoints

Corona crisis: Contactless payment more popular than ever

Practical, fast, and, above all, hygienic

"Please make contactless payment if possible." These or similar notices are currently in the checkout area of many grocery stores. By reducing necessary contact points in the checkout zone, it is hoped to counteract the spread of the ...

Thumbnail-Photo: Blockchain guideline for companies
26.03.2020   #logistics #delivery

Blockchain guideline for companies

Guideline offers overview of foundational data elements and standards to enable supply chain visibility

GS1 US has published a new guideline titled "Applying GS1 Standards for Supply Chain Visibility in Blockchain Applications," an educational resource that can help industry enable supply chain visibility in blockchain implementations by ...

Thumbnail-Photo: Young merchant beats all sales records
12.03.2020   #food retail #marketing

Young merchant beats all sales records

Electronic shelf labels save time for promotional activities

In 2019, the independent merchant, Matias Paaske, in charge of Min Købmand in Østerild (Denmark), won the "Merchant of the Year" award in the Dagrofa group. The great honor comes after an impressive development of the store ...

Thumbnail-Photo: Let-Køb introduces new technology to save time...
02.03.2020   #electronic shelf labels (ESL) #electric displays

Let-Køb introduces new technology to save time

First store in the Let-Køb chain invests in electronic shelf labels

As the first store in the Let-Køb chain, ‘The Old Grocery Store’ at Rømø has chosen to invest in electronic shelf labels to ensure correct labeling of goods and to make sure that the signage always is up-to-date. A ...

Thumbnail-Photo: Local food: consumers demand it, grocers need it...
27.02.2020   #food retail #supply chain management

Local food: consumers demand it, grocers need it

Forager and ReposiTrak partner to solve it

As shown in a recent survey from Forager, local food is key to grocers' success – and a weak point for many, with 73 percent of respondents either "somewhat" or "not" satisfied with the quality and availability of local ...

Thumbnail-Photo: Building the bridge between offline and online...
18.02.2020   #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

Thumbnail-Photo: Digital tool helps MENY in the fight against food waste...
13.02.2020   #sustainability #food retail

Digital tool helps MENY in the fight against food waste

Printing discount labels directly from the app

After a convincing test, Dagrofa rolls out the food waste app ‘Whywaste’ in all the Danish MENY stores. At MENY in Solrød, the store has already managed to achieve a significant reduction in food waste. In addition to the app, the ...

Thumbnail-Photo: Effective and Independent
12.02.2020   #brick and mortar retail #digitization

Effective and Independent

Present and future of self-checkout

Better use of personnel, lowering overhead costs while still providing customers with a smooth and seamless shopping experience – that’s what every retailer strives to accomplish. For Thomas Dibbern, CEO of ALMEX GmbH, there is an ...

Thumbnail-Photo: 7-Eleven pilots cashierless store concept
11.02.2020   #brick and mortar retail #app

7-Eleven pilots cashierless store concept

First cashierless store opens at company headquarters

7-Eleven, Inc. is pushing the technological envelope once again, testing a cashierless store at its corporate headquarters, in Irving, Texas. During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees."Retail ...

Thumbnail-Photo: “AI starts with AI”
24.01.2020   #online trading #e-commerce

“AI starts with AI”

The German Research Center for Artificial Intelligence (DFKI) supports the retail industry

When we shop, many of us are unaware that artificial intelligence helps retailers – in both online and offline settings – more often than we realize. One who is intimately involved in this process along with his Research Center is ...

Thumbnail-Photo: Successful local grocery store: Here is the recipe...
10.01.2020   #food retail #electronic shelf labels (ESL)

Successful local grocery store: Here is the recipe

Fast price adjustment with electronic shelf labels

Many small local grocery stores have difficulty getting a profitable business, but in the Danish cottage area between Nymindegab and Hvide Sande, the local Min Købmand store in Bjerregaard has found the recipe to be successful. Now, the ...

Thumbnail-Photo: DJ, play me a song while I shop!
18.11.2019   #brick and mortar retail #marketing

DJ, play me a song while I shop!

Can music increase sales volume? Retail store music playlists generated in real-time make it possible

How do you select the right music and ad spots for your retail store to play at just the right time? Do you have an employee who visits every store armed with a USB stick and downloads ready-made playlists to the respective equipment?Are there ...

Thumbnail-Photo: What shop design can look like: the Blaw men concept store in Barcelona...
04.11.2019   #shop building #shopfitting

What shop design can look like: the Blaw men concept store in Barcelona

The retail shopping experience for men

Yes, men do like to shop! A visit to an outlet of the Spanish BlawStore chain in Barcelona’s neighborhood of La Ribera can attest to this. This is where modern minimalism meets rustic chic and where selected products are showcased in a ...

Thumbnail-Photo: Irma: flagship store in Copenhagen
30.10.2019   #electronic shelf labels (ESL) #price labelling

Irma: flagship store in Copenhagen

Denmark's oldest grocery chain opens a new store

At the same time Irma, a Danish grocery chain, could celebrate its 133rd birthday, the chain also opened a new flagship store at Østerport station in Copenhagen. Besides showing renewal and being able to ensure the customers updated prices ...

Thumbnail-Photo: Spar: opening in Copenhagen
30.10.2019   #electronic shelf labels (ESL) #price labelling

Spar: opening in Copenhagen

International Flagship-Store opens for business in Sydhavn, in the South of Copenhagen

On August 22nd, the grocery chain Spar opened its doors to a brand new store with international concepts in the South of Copenhagen area, Sydhavn. The new store offers a modern shopping experience where it should be easy, convenient and enjoyable to ...

Thumbnail-Photo: Innovative ICA store triples revenue
22.08.2019   #electronic shelf labels (ESL) #price labels

Innovative ICA store triples revenue

Automatic price updates and product information at the shelf

Since ICA merchant, Jan Sikström, took over the ICA Ettan store in Sundsvall (Sweden) in 2016, he has almost tripled the turnover from SEK 15 million to SEK 40 million. Today, the store has 15 employees and approximately 5,000 different items ...

Thumbnail-Photo: Walmart begins pilot with autonomous vehicle company Gatik...
08.08.2019   #logistics #delivery

Walmart begins pilot with autonomous vehicle company Gatik

Self-driving cars for customer delivery and transporting goods between stores

Walmart announced a new pilot with autonomous vehicle company Gatik. The company has been exploring a few pilot projects with self-driving car companies that include both customer delivery as well as transporting goods between locations.Tom Ward, ...

Thumbnail-Photo: Mobile payments at the supermarket checkout
05.08.2019   #mobile payment #smartphone

Mobile payments at the supermarket checkout

An early adopter’s experience of mobile payments

Or: "What’s that you’re doing with your watch?“I still remember the first time I used mobile payment technology and paid for items with my smartphone at a supermarket checkout: It was October 17, 2018, exactly seven days after ...

Thumbnail-Photo: Silver Surfers: Older adults ride the wave of mobile technology and shop...
01.08.2019   #online trading #e-commerce

Silver Surfers: Older adults ride the wave of mobile technology and shop online

The increasing importance of e-commerce for senior citizens

You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...

Thumbnail-Photo: Well cooled shopping entertainment, please!
15.07.2019   #refrigeration cabinets #Trade fair special EuroShop 2020

Well cooled shopping entertainment, please!

What about modern refrigeration technology?

Pierluigi Schiesaro and Gian Paolo Di Marco from Arneg, a company focusing on food service equipments, talk about refrigeration systems as "shopping entertainment".They also tell us what sustainable refrigeration could look like and why ...

Thumbnail-Photo: Why marble countertops are the right choice for your shop...
15.07.2019   #shop building #shopfitting

Why marble countertops are the right choice for your shop

A guest contribution by Emmy Noel

When you think of marble countertops, you probably think about the beautiful natural stone countertops adoring a kitchen or a bathroom.Time to change our perspective.Marble countertops are the perfect addition for any business. Whether you run a ...

Thumbnail-Photo: Start-up offering consumers free same-day delivery...
09.07.2019   #customer satisfaction #logistics

Start-up offering consumers free same-day delivery

New online service for online shopping convenience with no membership fees

A new e-commerce company called Waybuy is changing the way consumers shop online, combining the best in convenience and affordability to make it easier than ever to get the products shoppers need.Founded by Houston-area married couple, Ann and Erik ...

Thumbnail-Photo: 45th anniversary of the barcode in retail
01.07.2019   #barcode scanner #QR code

45th anniversary of the barcode in retail

GS1 US celebrates the barcode’s relevance as the backbone of commerce

GS1 US®, the information standards organization best known as the administrator of UPC barcodes, this week celebrates 45 years since the debut and first scan of the iconic barcode. On June 26, 1974, a pack of Wrigley's chewing gum carrying a ...

Thumbnail-Photo: Small shops & heavy advertisers less likely to ID for tobacco...
27.06.2019   #personnel management #user behavior

Small shops & heavy advertisers less likely to ID for tobacco

Study has implications for Tobacco 21 enforcement

Young people are less likely to be carded for cigarettes in certain types of shops, particularly in those that heavily advertise tobacco, a new study has found.When researchers who were 20 and 21 visited a variety of shops in a city on the verge of ...

Thumbnail-Photo: Digital food retail: customers expect more personalization...
07.06.2019   #personalization #food delivery service

Digital food retail: customers expect more personalization

New research sponsored by precima shows retailers must act quickly to develop a detailed understanding of shopping missions.

The fast-changing dynamics of the food retailing environment continue to challenge companies to keep pace with fast-changing shopper demands. The latest of these shifting shopper requirements involves their behavior on digital platforms and is ...

Thumbnail-Photo: Postmates: available to over 70 percent of U.S. households...
24.04.2019   #delivery #food delivery service

Postmates: available to over 70 percent of U.S. households

One thousand new city launches

Postmates, the leader in delivering anything you want on-demand, announced today that is has launched a thousand more cities in the U.S. bringing the current total to more than 3,500 across all 50 states. Postmates now serves more than 70 percent of ...

Thumbnail-Photo: Mintel announces top global packaging trends for 2019...
09.04.2019   #sustainability #packaging

Mintel announces top global packaging trends for 2019

implications for consumers, brands, and manufacturers

Looking ahead, David Luttenberger, Global Packaging Director at Mintel, discusses the major trends influencing the packaging sector worldwide during 2019, including implications for consumers, brands, and manufacturers.Connected ...

Thumbnail-Photo: Sustainable delivery routes in neighborhoods...
22.03.2019   #sustainability #delivery

Sustainable delivery routes in neighborhoods

Farmstead plans with customer groups and delivery windows

Farmstead, an online grocer, announced the launch of its weekly Sustainable Routes to reduce the amount of vehicles on the road, reducing carbon emissions and Farmstead’s delivery costs. The savings are passed on to customers in the form of ...

Thumbnail-Photo: Rural convenience stores
14.03.2019   #customer analysis #marketing research

Rural convenience stores

“Indispensable Hub” for thousands of isolated communities

The Association of Convenience Stores has called on the Government to ensure that there is a level playing field for the UK’s 16,944 rural convenience stores which allows them to keep pace with new technology and continue providing essential ...

Thumbnail-Photo: Top retail activity helps usher in Year of the Pig...
14.03.2019   #retail #displays

Top retail activity helps usher in Year of the Pig

Chinese New Year signals the busiest trading period of the calendar for grocery retail

This year’s celebration, marking the Year of the Pig – representing good fortune, wealth and prosperity – was no exception, according to a brand-new report from international grocery researcher IGD Asia. Shirley Zhu, IGD ...

Thumbnail-Photo: Pioneering spirit in online retail: participation is welcomed...
27.02.2019   #online trading #food delivery service

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

Thumbnail-Photo: IRI finds consumer confidence making big impact on e-commerce growth...
06.02.2019   #e-commerce #omnichannel

IRI finds consumer confidence making big impact on e-commerce growth

64 percent of omnichannel growth due to e-commerce

While 2019 got off to a rocky start, with a partial government shutdown and trade challenges attributed to tariffs, consumers at the close of 2018 were buoyed by their strong household financial health and were spending accordingly. The latest IRI ...

Thumbnail-Photo: The food mecca of the future has arrived in Copenhagen...
23.01.2019   #electronic shelf labels (ESL) #Trade fair special EuroCIS 2019

The food mecca of the future has arrived in Copenhagen

Electronic shelf labels help to raise the bar

Quality is the characteristic for the new district in Nordhavn, where MENY has opened a new flagship store. The location of the new modern food store has a very special history, as it is opened in a protected building known as the Riffel Syndicate ...

Thumbnail-Photo: Mail delivery now available at 7-Eleven Thailand...
16.11.2018   #delivery

Mail delivery now available at 7-Eleven Thailand

Guaranteed next day delivery of letters and parcels

Starting from today, you can get your mail delivered at more than 3,000 7-Eleven stores in Bangkok. The service is a joint venture between CP Group, Thailand’s largest grocery retailer and local delivery company Dynamic Logistics. Next day ...

Thumbnail-Photo: Underperforming stores will be closed or sold...
08.11.2018   #food retail

Underperforming stores will be closed or sold

iFresh, Inc. announces new retail strategic initiative for supermarkets

iFresh, a leading Asian American grocery supermarket chain and online grocer, today announced its strategic initiative to improve its retail supermarket experience.  The new strategic plan announced today follows constructive dialogue and an ...

Thumbnail-Photo: Gen Z will redesign expectations in today’s retail workforce...
02.11.2018   #retail

Gen Z will redesign expectations in today’s retail workforce

This digitally-savvy generation crave new solutions for task management and reporting

Profitect Inc., the leading prescriptive analytics provider for the retail and CPG industry, today announced new results from its survey of more than 1,000 U.S. Generation Z (Gen Z) national shoppers aged 18-22. As successors to ...

Thumbnail-Photo: Consumers shop at discount retailers regardless of age or income...
23.10.2018   #customer analysis #consumer demand

Consumers shop at discount retailers regardless of age or income

Clothing is the product shoppers are most likely to purchase at bargain retailers

Almost all U.S. consumers are value-conscious shoppers who regularly visit discount retailers to find a bargain, according to the latest issue of the quarterly Consumer View report released today by the National Retail Federation. “Looking ...

Thumbnail-Photo: Toshiba is the leader in EPOS technology
18.10.2018   #cashpoints #self service terminals

Toshiba is the leader in EPOS technology

Nearly 50 percent growth in self checkout market share

Toshiba Global Commerce Solutions (TGCS), the global market share leader in installed retail point of sale (EPOS) technology, has rapidly-grown its worldwide self-checkout (SCO) market share by 46 percent, according to research and consulting ...

Thumbnail-Photo: August retail jobs increase nearly 90,000 over 2017...
18.09.2018   #retail

August retail jobs increase nearly 90,000 over 2017

“Hiring is an important driver of consumer confidence"

Retail industry employment in August increased by 89,100 jobs unadjusted over the same time last year despite a seasonally adjusted drop of 9,700 jobs from July, the National Retail Federation said today. The numbers exclude automobile dealers, ...

Thumbnail-Photo: E-payments emerge as go-to method of paying
14.09.2018   #payment systems #payment terminals

E-payments emerge as go-to method of paying

Pressed for time, millennials consumers look for convenience and flexibility

The desire for convenience by consumers is reshaping the retail sector, where retailers are scrambling to offer a seamless shopping experience with latest technologies such as self-service checkout systems and contactless payment technology. In such ...

Thumbnail-Photo: Preventing food waste: It’s ecological, social and saves resources...
07.09.2018   #sustainability #food retail

Preventing food waste: It’s ecological, social and saves resources

SirPlus fights retail food waste

Measuring more than 530 square meters, SirPlus stores are a force to be reckoned with. At this point, the food saviors from Berlin have become widely known thanks to radio, television and their strong online presence of course. Their mission? ...

Thumbnail-Photo: Forecast 2020: Asia’s leading large format retailers...
28.08.2018   #retail #marketing research

Forecast 2020: Asia’s leading large format retailers

IGD expects sales growth of 3.3 percent a year

Asia’s large format retailers are set to grow 3.3 percent a year to 2022, with Vietnam, India and Philippines forecast to see double-digit growth from large format players over five years, according to global research organisation ...

Thumbnail-Photo: Costly online out-of-stock problems for consumer goods...
13.08.2018   #online trading

Costly online out-of-stock problems for consumer goods

GMA report: Potential lost sales could reach 17 billion dollars

A new report shows that out-of-stock rates for online purchases of consumer products in the U.S. are nearly twice as high as in-store availability. The report, issued by the Grocery Manufacturers Association (GMA), shows potential online sales ...

Thumbnail-Photo: Collaboration opportunities between retailers and suppliers...
10.08.2018   #retail #supply chain management

Collaboration opportunities between retailers and suppliers

Retail Collaboration Survey results 2018 by Trace One

Trace One, the world’s largest collaborative retail business network for private label, released the results of its 2018 Retail Collaboration Survey. Surveying 385 grocery retailers and consumer goods suppliers across North America and Europe, ...

Thumbnail-Photo: Private brands make a big comeback
31.07.2018   #marketing research #brand management

Private brands make a big comeback

Launch of the examining consumer and business insights in private brands

Private brand performance within the grocery channel dramatically increased in the past year, posting annual sales of $138 billion across multi-outlet plus convenience store retail channels in the United States in 2017, according to new insights ...

Thumbnail-Photo: June retail jobs increase more than 50,000 over 2017...
16.07.2018   #retail #economy

June retail jobs increase more than 50,000 over 2017

Trade war could become a ‘turning point’ in confidence

Retail industry employment in June increased by 50,200 jobs unadjusted over the same time last year despite a seasonally adjusted drop from May of 25,800, the National Retail Federation said today. The numbers exclude automobile dealers, gasoline ...

Thumbnail-Photo: Europe: Nine out of ten largest grocery chains go for an APG cash drawer...
05.07.2018   #payment systems #payment terminals

Europe: Nine out of ten largest grocery chains go for an APG cash drawer

Long relationship with APG’s bespoke products

Many perceive a cash drawer as simply a metal box used for storing cash. While this discernment may be true to millions of shoppers it could not be any further from the truth for the shop owners. The European Central Bank’s November ...

Thumbnail-Photo: More than just a love of food
29.06.2018   #customer satisfaction #shopfitting

More than just a love of food

New EDEKA Zurheide invites you to stay

Düsseldorf features a new gem since earlier this year. EDEKA Zurheide Feine Kost has opened its largest supermarket to date in Berliner Allee. After three years of construction, it has opened its doors for business. The impressive building, ...

Thumbnail-Photo: Greenland’s tech-savvy retailer
05.06.2018   #electronic shelf labels (ESL) #price labelling

Greenland’s tech-savvy retailer

Electronic shelf labels leads to satisfied customers

During 2018, Pisiffik – a Greenlandic retail chain, invests in customer and employee satisfaction, when the traditional paper signs will be replaced by electronic shelf labels in 21 stores. The investment will provide both more satisfied ...

Thumbnail-Photo: Retail assistance systems: Reducing employee stress...
19.04.2018   #security #data analysis

Retail assistance systems: Reducing employee stress

Interview with Andreas Starzmann, Director Digital Office at Wanzl

There are countless retail data collection technologies on the market. The challenge for the retail industry is to connect them all. The collected data then enables retailers to draw the right conclusions and plan their next steps. At EuroCIS ...

Thumbnail-Photo: Wirecard partners with SES-imagotag to revolutionize the in-store...
22.02.2018   #mobile payment #electronic shelf labels (ESL)

Wirecard partners with SES-imagotag to revolutionize the in-store customer experience by enabling mobile payments at the shelf

Retailers will be able to boost their sales by speeding up payment processes

Wirecard, the leading specialist in digital financial technology, cooperates with SES-imagotag, global leader in ESL omnichannel solutions for physical retail, to launch an innovative in-store mobile shopping solution, which will bring the customer ...

Thumbnail-Photo: Amazon launching Whole Foods Market delivery service...
13.02.2018   #online trading #delivery

Amazon launching Whole Foods Market delivery service

Prime members will be able to tap free 2-hour delivery

Prime customers can enjoy free 2-hour delivery for orders over 35 Dollar from Whole Foods Market; Whole Foods Market groceries can be delivered through Prime Now to neighborhoods in Austin, Cincinnati, Dallas, and Virginia Beach Last week, Amazon ...

Thumbnail-Photo: U.S. kids food market is about the parents too...
31.01.2018   #marketing #trend research

U.S. kids food market is about the parents too

Marketing to mom and dad as well as kids has never been more important for food companies

Perhaps more than any other consumer packaged goods segment, the kids food market requires marketers to take a dual approach to satisfy the needs and interests of both parents (as the purchasers) and kids (as the consumers). The influence of kids on ...

Thumbnail-Photo: US consumers: 36 percent plan to grocery shop online in 2018...
31.01.2018   #e-commerce #multichannel commerce

US consumers: 36 percent plan to grocery shop online in 2018

Report highlights importance of an omnichannel grocery experience in 2018 as consumer expectations rise

The annual Grocery eCommerce Forecast completed in partnership with ShopperKit, an in-store fulfillment platform, surveyed over 1,000 U.S. consumers about grocery shopping habits, intent and barriers moving into 2018 to better equip ...

Thumbnail-Photo: Unrealized potential in online food retailing...
30.01.2018   #food retail #delivery

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Thumbnail-Photo: Fairway Market with new mobile app partner
23.01.2018   #brick and mortar retail #mobile payment

Fairway Market with new mobile app partner

The New York’s iconic grocery store has selected FutureProof Retail, provider of line free checkout, to power Fairway’s next-generation mobile app

Today, Fairway Market, New York’s iconic grocery store, announced that it has selected FutureProof Retail, provider of line free checkout, to power Fairway’s next-generation mobile app. The new app builds on FutureProof’s line ...

Thumbnail-Photo: Some glitter but no gold for Christmas
17.01.2018   #food retail #marketing research

Some glitter but no gold for Christmas

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016, when they had increased 1.0 percent from the preceding year. On a total basis, sales rose 1.4 percent in December, against a growth of 1.7 ...

Thumbnail-Photo: Widespread problems scanning fresh food labels...
11.01.2018   #food retail

Widespread problems scanning fresh food labels

Cashiers report damaged labels lead to lost sales and stifle productivity

Findings from an online survey conducted by The Harris Poll on behalf of Digimarc, reveals how damaged and misplaced retail labels from the fresh food departments reduce cashier productivity. The recent study focused on grocery store ...

Thumbnail-Photo: Reduce cash loss and counteract shrink
01.01.2018   #cash management #cash handling systems

Reduce cash loss and counteract shrink

Enhance store efficiency with Cash Management Solutions

Move your cash handling operations to the next level with the SMARTtill Solution®, the Intelligent Cash Drawer, with its unique ability to automatically reconcile the cash in the drawer to sales made. The technology saves on front and back ...

Thumbnail-Photo: Reducing food waste starts at the grocery store...
19.12.2017   #food retail #marketing research

Reducing food waste starts at the grocery store

New statistics show that making a difference might be easier than we think

Americans waste a shocking amount of food every year—up to 40 percent of all food produced in the U.S. goes uneaten, according to the USDA. Yet, a recent survey sponsored by Plastics Make it Possible® indicates that ...

Thumbnail-Photo: Sainsbury’s launches its first in-store Zizzi pizza counter...
18.12.2017   #brick and mortar retail #services

Sainsbury’s launches its first in-store Zizzi pizza counter

Hot pizzas to go

The move is part of Sainsbury’s commitment to offer customers a distinct and differentiated choice of quality food for every occasion and follows the successful introduction of Sushi Gourmet counters, Patisserie Valerie products and a Crussh ...

Thumbnail-Photo: Organized retail crime on the rise
18.12.2017   #retail #marketing research

Organized retail crime on the rise

Organized retail crime is continuing to grow, with 67 percent of retailers surveyed reporting an increase in the past year

The 13th annual ORC study released  by the National Retail Federation found that 96 percent of responding companies had experienced ORC in the past year. Losses averaged $726,351 per $1 billion in sales, an increase from $700,259 last ...

Thumbnail-Photo: Meijer unveils newly-remodeled Rockford Supercenter...
12.12.2017   #shop building #shopfitting

Meijer unveils newly-remodeled Rockford Supercenter

22nd Midwest location to be remodeled this year

Meijer celebrated the completion of this year’s 22nd newly-remodeled supercenter today in Rockford, Mich. The updated store has been designed to adapt to the needs of today’s customers, with an enhanced prepared foods area for ...

Thumbnail-Photo: Retail technology that delivers customer insight...
11.12.2017   #customer satisfaction #video surveillance

Retail technology that delivers customer insight

Use of video analysis for greater profitability and less inventory losses

How can analytics help improve the retail customer experience and ultimately drive sales? What additional customer insight can they provide? How can retailers use this information? And where should they start? These are some of the fundamental ...

Thumbnail-Photo: Sustainable solutions for grocery shopping
01.12.2017   #sustainability #food retail

Sustainable solutions for grocery shopping

Carrefour Belgium invites customers to bring their own bags and reusable boxes when shopping from traditional food counters

In an initiative to provide sustainable solutions and reduce the use of packaging, Carrefour Belgium is inviting Carrefour Hypermarket and Carrefour Market customers to bring their own bulk bags and reusable boxes to package their purchases from ...

Thumbnail-Photo: Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year...
27.11.2017   #online trading #e-commerce

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Thumbnail-Photo: The self-checkout paradox – faster or slower?...
20.11.2017   #customer satisfaction #epos systems

The self-checkout paradox – faster or slower?

Shopping experience feels faster and more efficient even if actual time takes a bit longer

One of the biggest benefits with self-checkouts is that the process feels faster and more convenient. The customers are more prone to leave the store with a smile after a few more minutes by the self-checkouts than after a shorter amount of time ...

Thumbnail-Photo: Racial profiling by retailers creates an unwelcome climate for black...
16.11.2017   #customer satisfaction #customer analysis

Racial profiling by retailers creates an unwelcome climate for black shoppers

Discrimination endured by black shoppers forces them to downplay their race or shy away from an activity among the most common and celebrated in American culture, according to new research. The study, "Shopping While ...

Thumbnail-Photo: Record decline for non-food in October
14.11.2017   #retail

Record decline for non-food in October

BRC – KPMG: Retail Sales Monitor

In October, UK retail sales decreased by 1.0 percent on a like-for-like basis from October 2016, when they had increased 1.7 percent from the preceding year. On a total basis, sales rose 0.2 percent in October, against a growth of 2.4 percent in ...

Thumbnail-Photo: The diversity of light
13.11.2017   #lighting systems #lighting concepts

The diversity of light

Options for retail lighting

Design element, sign, and promotional tool: retail store lighting is as versatile as never before; Thanks to LEDs! Smart controls and integration of other components make it easier than ever for retailers to use light flexibly and create ...

Thumbnail-Photo: Eye-catching labels stigmatize many healthy foods...
24.10.2017   #customer relationship management #food retail

Eye-catching labels stigmatize many healthy foods

Study finds that labels such as organic, fair-trade and cage free can impact consumer behavior

When customers walk down aisles of grocery stores, they are inundated with labels such as organic, fair-trade and cage free, just to name a few. Labels such as these may be eye-catching but are often free of any scientific basis and stigmatize many ...

Thumbnail-Photo: Blockchain has great potential for global retail...
23.10.2017   #data management #food retail

Blockchain has great potential for global retail

Transparency and security are the crucial advantages of blockchain technology

Blockchain technology has been around for eight years. What’s new is that more and more industry sectors discover the advantages of this technology, as is now the case with food retailing. It is designed to optimize economic processes and ...

Thumbnail-Photo: Four simple best practices for preventing theft at the POS...
19.10.2017   #security #cash management

Four simple best practices for preventing theft at the POS

Retailers should adapt into cash management protocols to minimize cash handling errors and theft

Launching a new business is a daunting task. From defining your business plan, conducing market research, acquiring financial backing, hiring staff, addressing health codes and tax laws and managing inventory, the point-of-sale may be one of the ...

Thumbnail-Photo: Checkout maze: When cashiers vanish behind the terminal...
15.10.2017   #customer satisfaction #cashpoints

Checkout maze: When cashiers vanish behind the terminal

Creating a positive effect at the POS area with a clear design

These days, point-of-sale terminals have to fulfill more and more functions – especially in the food retail industry. Retailers can also connect various peripherals that assume additional tasks. Yet this multitude of functions also entails ...

Thumbnail-Photo: Shopping with voice command
26.09.2017   #online trading #brick and mortar retail

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Thumbnail-Photo: Clothing sales at the discounters will grow 90.7 percent by 2022...
20.09.2017   #fashion #sales promotion

Clothing sales at the discounters will grow 90.7 percent by 2022

Heidi Klum’s range for Lidl shows why

Lidl’s Esmara by Heidi Klum range has lived up to expectations and paves the way for material growth through clothing for the discounters. Within the discount channel* clothing is the most under-penetrated sector, holding only a 0.6 percent ...

Thumbnail-Photo: Point of sale displays: Utilizing the brand effect...
14.09.2017   #POS marketing #displays

Point of sale displays: Utilizing the brand effect

How a good design concept can lead to more sales

Regardless of all the technical innovations, analog retail displays, i.e., physical display stands, continue to be an important sales promotion tool at the point of sale (POS). The benefit of displays is that they stand out from a variety of ...

Thumbnail-Photo: Carrefour Belgium brings its convenience stores in Brussels metro and...
31.08.2017   #brick and mortar retail #customer relationship management

Carrefour Belgium brings its convenience stores in Brussels metro and train stations

Offering is combining shopping practicality with customer mobility

To forge ever closer relationships with its customers, Carrefour Belgium has expanded its convenience store network with the opening of two new Carrefour Express stores. They will allow the Group to provide a tailored offering combining shopping ...

Thumbnail-Photo: Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa...
29.08.2017   #online trading #voice commerce

Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa

Online-only grocery retailer introduces app for voice-controlled shopping

Grocery shopping just got even easier thanks to Ocado. The online-only grocery retailer today announces it will be the first supermarket in the UK to launch an app for the voice-controlled Amazon Alexa. The Ocado app for Amazon Alexa, the voice ...

Thumbnail-Photo: “Urban-suburban” submarkets could reel in office users...
22.08.2017   #marketing research #investments

“Urban-suburban” submarkets could reel in office users

Suburban office markets provide an urban-like live-work-play environment

According to a new report from CBRE, urban-suburban submarkets are well positioned to capture strong demand from office users. Among the most common attributes of so-called “urban-suburban” submarkets are the presence of abundant retail, ...

Thumbnail-Photo: FutureProof Retail offers solution for line free checkout...
09.08.2017   #retail #food retail

FutureProof Retail offers solution for line free checkout

Brick & mortar merchants can compete with Amazon Go and offer a next generation shopping experience with a line free checkout platform

Amazon’s acquisition of Whole Foods Market has come as a wake-up call to retailers who’d hoped to put off technology innovation until later. The tech giant is famously focused on innovating the customer experience and Amazon Go, ...

Thumbnail-Photo: Skilken Gold sells six Walmart neighborhood markets for 78 Million...
19.07.2017   #design #brand management

Skilken Gold sells six Walmart neighborhood markets for 78 Million dollars

National retail developer is the first in the country to build and sell Walmart Neighborhood Market's newest store prototype

Skilken|Gold, a national retail developer, today announced that they sold six Walmart Neighborhood Market grocery stores to The Hampshire Companies and their South Korean partner. The properties were sold for $78 million. The six properties, all ...

Thumbnail-Photo: NRF: Focus on new ways of shopping keeps biggest retailers big...
11.07.2017   #retail #multichannel commerce

NRF: Focus on new ways of shopping keeps biggest retailers big

The annual Top 100 Retailers list released by the National Retail Federation’s STORES Magazine and Kantar Retail

The nation’s largest retailers have held onto their top spots by focusing on value and embracing new ways consumers are shopping. “Retailers will always be measured by sales numbers, and ranking the leaders is important,” STORES ...

Thumbnail-Photo: UK smartphone shopping to overtake tablet spend by 2018...
10.07.2017   #online trading #e-commerce

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

Thumbnail-Photo: Supermarket in Denmark is first mover in the retail industry...
10.07.2017   #electronic shelf labels (ESL) #price labels

Supermarket in Denmark is first mover in the retail industry

Kvickly Ry is first mover in the retail industry with electronic shelf labels, the e-supermarket OSUMA and much more

A big curiosity and desire to explore new and different ways to run supermarkets is, among other things, something that makes Kvickly Ry a first mover in the retail industry. In 2006, Kvickly Ry was the first supermarket in Denmark to implement ...

Thumbnail-Photo: Ranking retailers from top to bottom on customer loyalty...
19.06.2017   #customer satisfaction #customer analysis

Ranking retailers from top to bottom on customer loyalty

inMarket utilizes its industry-leading location data to project growth and closures

inMarket announced its Spring 2017 Loyalty Report for Retail. This report is the first in a series that will cover various brick and mortar verticals, using mobile location data to identify customer loyalty.  inMarket uses ...

Thumbnail-Photo: Drone vs. truck deliveries: Which create less carbon pollution?...
01.06.2017   #delivery #services

Drone vs. truck deliveries: Which create less carbon pollution?

Drones tend to have carbon dioxide emissions advantages when they don't have to fly very far

Delivering packages with drones can reduce carbon dioxide emissions in certain circumstances as compared to truck deliveries, a new study from University of Washington transportation engineers finds. Researchers found that drones tend to have carbon ...

Thumbnail-Photo: Global market study on gift cards
26.05.2017   #marketing research #business developement

Global market study on gift cards

According to Persistence Market Research's analysis, the gift card market in the APAC region is expected to witness a higher growth rate over the projected period.

With the markets in North America and Europe together accounting for more than 65 percent of the global gift card market revenue share in 2015, an exact estimation of where these markets are headed in terms of performance is the ...

Thumbnail-Photo: 12th annual Industry Coupon Conference held in Nashville, Tennessee...
16.05.2017   #event #couponing systems

12th annual Industry Coupon Conference held in Nashville, Tennessee

The conference explored trending issues including attribution and omnichannel, personalization and big data, social media and shifting share of wallet

The Association of Coupon Professionals (ACP) presented its 12th Annual Industry Coupon Conference, celebrating the theme of “Creating Harmony,” recently in Nashville, Tennessee. This was the only national conference dedicated ...

Thumbnail-Photo: Supermarket home delivery efficiency increased by 10 per cent...
11.05.2017   #logistics #supply chain management

Supermarket home delivery efficiency increased by 10 per cent

Retail customers readily taking advantage of the option to have their everyday grocery needs delivered to their home within a defined time slot.

For the chain stores, online retail activities involve a vast effort in terms of logistics, with much to lose, but also much to gain.  A team of mathematicians at the Alpen-Adria-Universität, assembled by optimisation expert Philipp ...

Thumbnail-Photo: Best UK retailer of the public at GlobalData’s 2017 customer...
05.05.2017   #award #electric appliances

Best UK retailer of the public at GlobalData’s 2017 customer satisfaction awards

The electricals retailer beat John Lewis and Asos, who came second & third respectively

Ao.com, John Lewis and Marks & Spencer dominated proceedings at GlobalData’s 2017 Customer Satisfaction Awards, held on 27 April at The Royal Horseguards Hotel, London. Sponsors included global textile group Indo Count Industries; Lithium, ...

Thumbnail-Photo: APG Cash Drawer partners with EET Europarts for strengthened global...
02.05.2017   #cash management #cash handling systems

APG Cash Drawer partners with EET Europarts for strengthened global distribution strategy

International cash management solution manufacturer boosts response time with new distribution partner

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, announced today a new European distribution relationship with EET Europarts. The new partnership extends APG’s reach across EMEA matching the increased consumer ...

Thumbnail-Photo: Retail replenishment and price optimization: Machine Learning solutions...
27.04.2017   #artificial intelligence #replenishment systems (software)

Retail replenishment and price optimization: Machine Learning solutions for retail

… and what the retail industry has learned from particle physics

In the old days, it entailed gut-level decisions. Meanwhile, artificial intelligence and algorithms assist with replenishment and price optimization today. Dunja Riehemann, Director of Marketing at Blue Yonder, which collaborates with retailers such ...

Thumbnail-Photo: Cash as a Service Opportunity
13.04.2017   #cash management #cash handling systems

Cash as a Service Opportunity

It is not going away - that much is now sure

Now in this new era, retailers are beginning to move from looking at cash as cost of business to a customer service tool. The newly combined companies of APG and Cash Bases are engaging retailers and channel partners to allow the greatest ...

Thumbnail-Photo: Click & Collect: the future of online grocery shopping...
05.04.2017   #online trading #e-commerce

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Thumbnail-Photo: Spotlight on innovation: technological eye candy in the halls...
29.03.2017   #printers #EuroShop

Spotlight on innovation: technological eye candy in the halls

Highlights shown in our photo gallery

EuroShop 2017 presented a vast variety of technological innovations. Exhibitors introduced POS solutions, which will impact design, day-to-day operations and even customer service. We are presenting some of these highlights in our photo ...

Thumbnail-Photo: Retailers and manufacturers take responsibility...
21.03.2017   #sustainability #EuroShop

Retailers and manufacturers take responsibility

Retail sector in a great mood to invest

The term “sustainability” increasingly becomes a buzzword. Especially in the retail sector, it is difficult to reach a consensus on what sustainability truly means. Is it referring to the sustainable production of materials, recycling ...

Thumbnail-Photo: Philips Lighting cracks code how colored lighting boosts supermarket...
20.03.2017   #sales promotion #light systems

Philips Lighting cracks code how colored lighting boosts supermarket sales

Pilot in Globus supermarket in Germany used colored LED lighting to increase sales by 6 percent and traffic at the store’s promotional area by 15 percent

Philips Lighting and Globus, a major grocery retailer in Germany, have measured the positive effects of lighting in a joint research project. In collaboration with German Research Center for Artificial Intellifence DFKI1 and EIT Digital2, a series ...

Thumbnail-Photo: Protect the most theft-prone goods
22.02.2017   #security #vending machines

Protect the most theft-prone goods

Education and awareness of staff are significant for the success but is not enough

Protecting your store against theft is difficult. Education and awareness of staff are significant for the success but is not enough. Investments in anti-theft devices are also necessary. If you want to get fast results and get your investment back ...

Thumbnail-Photo: Fast-growing multicultural influence across grocerys...
17.02.2017   #brick and mortar retail

Fast-growing multicultural influence across grocery's

Multicultural consumers are the fastest growing segment of the U.S. population and the growth engine for fresh food categories within the grocery space

With the rapid growth of multicultural households in America and their unparalleled influence on the marketplace, there is a strong need for retailers to revise their in-store strategies to include a wider range of fresh food products and flavor ...

Thumbnail-Photo: Kesko now purchases 100 percent renewable electricity...
07.02.2017   #sustainability #energy optimization

Kesko now purchases 100 percent renewable electricity

K-Group also increases own renewable energy production

Since the beginning of 2017, all electricity purchased by Kesko in Finland is renewable. In 2017, the amount of electricity purchased by Kesko will be approximately 540 GWh. This electricity will be used in K-stores and the K-Group’s other ...

Thumbnail-Photo: Digital mirror provides shoppers with extra product information...
03.02.2017   #sales promotion #digital infotainment

Digital mirror provides shoppers with extra product information

Award-winning technology makes it into the new flagship store of Coop Italia

The Supermarket of the Future is a large grocery store featuring pioneering digital solutions developed by Carlo Ratti Associati and built by Coop Italia, Italy’s largest supermarket chain. The Supermarket of the Future represents a further ...

Thumbnail-Photo: Ocado evaluated robotic picking and packing of shopping orders...
31.01.2017   #supply chain management #packaging technology

Ocado evaluated robotic picking and packing of shopping orders

World’s largest online-only grocery retailer working with prestigious universities in Europe to develop innovative robotic solutions

Ocado Technology announced a major development in the pursuit of creating robotic grocery picking solutions for Ocado's highly-automated warehouses. The Ocado Technology robotics team has created a robotic arm capable of safely grasping a wide ...

Thumbnail-Photo: Digital transformation strengthens brick-and-mortar retail...
16.01.2017   #e-commerce #retail

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

Thumbnail-Photo: The future of the grocery store
10.01.2017   #e-commerce #brick and mortar retail

The future of the grocery store

How it holds up to e-commerce and changing customer behaviours

A grocery store is so much more than a place to buy food. It can also be a bank, a pharmacy, a postal office, a restaurant, and so on. At the same time, customers are increasingly buying their groceries online and in many places, they are starting ...

Thumbnail-Photo: Retail 4.0: Scale and Data Management in Modern Grocery Stores...
01.01.2017   #data management #scales

Retail 4.0: Scale and Data Management in Modern Grocery Stores

Digital traders with a customer-centric strategy turn out to be successful

The retail business has already arrived in the middle of the digital revolution. This entails more than just a transformation from static to digital trade or strategies for online marketing and e-commerce. Basically, the success model is not new, ...

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