The glass facade  entrance to the store Kvickly
Source: Delfi Technologies
Supplier
Logo: Delfi Technologies GmbH

Delfi Technologies GmbH

Dorfstrasse 7 – 9
24232 Schönkirchen
Germany
Company News • 24.12.2020

Successful co-op association has the largest profit in the country

The local Kvickly store has found the recipe for making profit. In the future, even more energy will be spent on customers and staff members

In Denmark, there are hundreds of co-op associations, but no one makes money like the one in Helsinge. Helsinge co-op association was the one with the largest profit before tax in 2019.

Kvickly Helsinge currently has an annual turnover of approximately DKK 250 million and has grown to become a large and successful business. Recently, the local Kvickly department store got a new director.

The new department store director, John Øager Byrian, has ambitions to continue the successful journey and the good business talent. In the future, there will be an even greater focus on customers and on the staff members in the store. It is precisely where electronic shelf labels come into the picture, where the solution from Delfi Technologies is of great importance for the staff members workday in the store.

Electronic store labels from Delfi showing product information and price...
Source: Defi Technologies
"It is about spending more energy on customers and how we meet them. With the staff, we must focus on the areas where we can make the workday easier for them. Electronic shelf labels help to make the workday easier and it makes all the work with products and prices much simpler, so we get more time for other important tasks in the store" - John Øager Byrian

A positive difference for customers

The Kvickly chain is part of Coop, which is Denmark's only customer-owned grocery company. Coop also has the ambition to be the grocery company that is most focused on the customers and that makes the biggest positive difference for them. It is especially the chains and stores that are closest to the customers that can make a difference for the customers.

shows a Delfi electronic shelf label presenting information about the fresh...
Source: Delfi Technologies
"It is crucial to have a good customer experience – they are the basis of our existence. Here, electronic shelf labels are an important tool. In that way, we can always ensure the same price on the shelf and at the checkout. At the same time, we give our staff members more time to focus on the customers." - John Øager Byrian

Focus on staff members

The new department store director is responsible for 220 staff members - it is an experienced grocer with 35 years of experience in the grocery industry and more than 20 years in Coop. He got his first store when he was 27 years old.

In addition to a unique customer focus, the new department store director will also focus on making the workday easier for the staff. He wants to help managers become even better leaders and focus on staff members.

related articles:

popular articles:

Thumbnail-Photo: Intelligent shopping assistant: how can it help in the store?...
26.06.2024   #brick and mortar retail #app

Intelligent shopping assistant: how can it help in the store?

Practical examples of use in DIY stores and fashion stores

Product search, navigation, shopping basket management and checkout: intelligent shopping assistants can now be integrated into ...

Thumbnail-Photo: Successful customer loyalty in times of change: how to win with...
31.07.2024   #brick and mortar retail #sustainability

Successful customer loyalty in times of change: how to win with omnichannel

Challenges and trends in a cross-channel strategy

How has customer loyalty changed? Why is a well thought-out omnichannel strategy crucial ...

Thumbnail-Photo: ITL showcase age & identity technology at  Seamless Europe...
09.09.2024   #brick and mortar retail #access control

ITL showcase age & identity technology at Seamless Europe

Innovative Technology offer a range of products that are ideal for retailers who are looking to implement age estimation technology ...

Thumbnail-Photo: Transform Customer Interactions with apg® Customizable Kiosk Floor Stand...
06.08.2024   #customer experience #kiosk applications

Transform Customer Interactions with apg® Customizable Kiosk Floor Stand

The leading provider of point-of-sale cash management and retail solutions, proudly announces the launch of its new Kiosk Floor Stand.

This innovative stand is designed to revolutionize customer service in various business environments through its high adaptability and user-focused design.The apg® Kiosk Floor Stand is unique in its ability to meet the diverse needs of different ...

Thumbnail-Photo: Hanshow Awarded FY24 China Top ISV Partner by Microsoft for Innovative...
04.09.2024   #artificial intelligence #cloud computing

Hanshow Awarded FY24 China Top ISV Partner by Microsoft for Innovative Retail Solutions

Hanshow, a leading provider of retail digital store solutions, has been awarded the "FY24 China Top ISV Partner" by Microsoft. The award recognizes Hanshow's innovative technologies and deep cooperation with Microsoft in the field of ...

Thumbnail-Photo: Introducing the Design XS Keypad Wall Reader Series...
23.07.2024   #access control #authentication

Introducing the Design XS Keypad Wall Reader Series

A New Level of Security and Convenience for Access Control

Leading global access solutions provider Salto Systems, part of SALTO WECOSYSTEM, is thrilled ...

Thumbnail-Photo: Fashion retail: mobile discovery, more convenient shopping...
04.07.2024   #online trading #brick and mortar retail

Fashion retail: mobile discovery, more convenient shopping

How Breuninger is breaking boundaries with omnichannel

Breuninger, with twelve stores in Germany and another in Luxembourg, provides a traditional shopping experience ...

Thumbnail-Photo: Cash Management with the apg® Note Acceptor...
06.08.2024   #security #cashpoints

Cash Management with the apg® Note Acceptor

Stand-alone or as addition to the smarttill® Suite

Theft and counterfeit fraud are significant threats to retailers, underscoring the need for secure cash management solutions.For reliable bill validation and secure storage of high-volume bills, the apg® Note Acceptor is an essential tool. It ...

Thumbnail-Photo: How Smart Cash Management Can Enhance Customer Satisfaction and...
13.08.2024   #customer satisfaction #Tech in Retail

How Smart Cash Management Can Enhance Customer Satisfaction and Engagement

Exclusive report from apg Solutions EMEA Ltd. shows possible solutions

More and more retailers are integrating cash payment at self-checkout (SCO). The reason for this is that consumers want to have the choice of how they pay. In times of high inflation, people want to know exactly what they are spending.But ...

Thumbnail-Photo: Time saving made easy
18.07.2024   #brick and mortar retail #software applications

Time saving made easy

Use of technology in retail: focus on increasing efficiency and customer satisfaction

Task management software is one of the retail solutions designed to help shops save time and ...

Supplier

Zebra Technologies Germany GmbH
Zebra Technologies Germany GmbH
Ernst-Dietrich-Platz 2
40882 Ratingen
Innovative Technology Ltd.
Innovative Technology Ltd.
Innovative Business Park
OL1 4EQ Oldham
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal
apg Solutions EMEA Ltd.
apg Solutions EMEA Ltd.
4 The Drove
BN9 0LA Newhaven