Searching for: buying behavior

Takko and Salesforce: increasing efficiency in customer service thanks to artificial intelligence

How modern technologies improve the shopping experience at the fashion retailer

More than just inspiration: What makes Pinterest a successful performance marketing channel?

How to reach targeted customers and influence their purchasing decisions

Successful customer loyalty in times of change: how to win with omnichannel

Challenges and trends in a cross-channel strategy

POCO's experience: efficiency and customer proximity through digital price tags?

How ESL and other digital elements are used in furniture stores

The global state of autonomous stores

The stores are located in various retail segments such as food retail, fashion, electronics, convenience stores and fast food.

Out of Stock in Retail and innovative solutions to avoid them

Are you leveraging the full potential of in-store foot traffic?

Bring digital marketing campaigns to physical stores

Smart Store: Two customer needs with one store opening

First "Rewe ready" without checkouts, but with a special location

More than one third of consumers plan to spend less this holiday season

Consumer preferences for online shopping fluctuates while popularity of omnichannel shopping continues to climb

Cost-of-living crisis: How to prepare for peak season

Metapack survey shows impact of increased cost of living on purchasing power in the run-up to Christmas

Food and beverage prices remain elevated in September

IRI research reveals priceinflation slowed for first time in 2022

Macy’s accelerates the growth of its off-mall, small-format strategy

Announces four new Market by Macy’s and Macy’s Backstage locations

In-store marketing: The salt in the soup of sales promotion

How to positively influence the shopping experience of your clientele

Top 5 retail trends for 2022 providing new opportunities

The five most important trends in retail that entrepreneurs can use to seize their opportunities

Challenges in multichannel marketing

3 major retail trends that will force change in your content creation processes

Retailers are prioritizing innovation in IT spending

IT spendings went up from 20 % to 40 % in the last five years in some sectors

Fostering engaged and connected store associates with real-time solutions

Smart store communication solutions increase employee motivation and responsiveness

Consumers demand personalized and streamlined omnichannel experiences with mobile apps taking center stage

CI&T releases annual connected retail report

Survey: ‘Stale’ product reviews are a big turn-off for shoppers

Nearly 40% won’t buy if product reviews are older than 90 days, and 62% won’t purchase if reviews are older than a year

Improving Engagement Among Your Generation Z Retail Employees

Changing Pressures in the Retail Industry

Payment market and retail: The trends for 2022

Secure, personalized, convenient – How will e-payment develop in the near future?

Buy now, pay later: Five takeaways from the UK market

BNPL products are in high demand by both consumers and merchants

How Discovery Commerce is changing online shopping

New ways of addressing and attracting customers

Innit and Google Cloud partner to help retailers personalize grocery shopping

Digital as a permanent part of modern shopping routines

Success in social media marketing: tips for retailers

Using customer data and tech stacks for personalized online marketing

The intelligent seasoning for your inventory optimization

How to increase your sales with predictive analytics

Conquering China as the strongest e-commerce market globally

Making informed decisions in online retail

Post-Covid shopping trends

NPD Report: Demand for home products will endure

Key driver of loyalty and total spend

Omnichannel grocery shoppers spend up to 20% more

"A strong but changed retail industry looks to the future."

Retail experts at NPD discussed future retail trends

Shopping for clothes with an avatar

H&M develops digital fitting room for a better shopping experience

It takes two: closing the sustainability-attitude behavior gap in fashion

Zalando wants customers to keep sustainabilty in mind

More than just a technical gimmick: augmented reality in retail

How to bring your retail space to your customer's home

Automation leading the way to retail success

Possibilities of modern technology – online and offline

One-third of consumers will increasingly use buy online, pickup-in store services

Consumer surveys on order pick-up preferences and BOPIS

How COVID-19 vaccines will impact current shopping habits?

Americans still expect safety precautions in-store

Skilled returns management for more customer loyalty

International returns management: transparent, fast, sustainable

Consumer packaged goods purchases grew 19% in 2020

Fueled by the pandemic, half of Americans tried new brands

Klarna starts cooperation with Verifone

The idea: a shopping experience in stores that is unique worldwide

Guinea pig retail

RetailTech Lab in Denmark tests technologies for retailers

Beauty shoppers won’t try new products when shopping online

‘Virtual’ try-on technology positively impacts 45% of beauty shoppers

Knowledge is (retail) power

The Germany Research Center for Artificial Intelligence (DFKI) wants to attain knowledge to assist the retail sector and creates digital twins of stores to make it a reality

Delivery services: consumer and climate benefits

Sustainable logistics solutions for last mile delivery

Millennials averaged 50% more online deliveries than baby boomers …

… even though millennials favor eco-friendly choices

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Buy now, pay later options drive increase in e-commerce

New data from Klarna about sales of travel services and event tickets

Pandemic fuels wine sales at grocery & convenience stores

Latest shopping data shared by Catalina and Koupon

As pandemic spreads, most consumers retreat

How will today’s uncertain times affect consumer behavior?

Local, cross-channel, pared down – retail trends

Pointers from 3 EuroShop 2020 exhibitors

COVID-19: Freight activity falls after historic rise with disruption ahead

Double digit impact expected in Q2

March retail sales plummet during coronavirus pandemic

New data by the National Grocers Association

Buying behaviour: interactive map by Catalina

Map features national, regional & statewide perspectives on week's hottest-selling categories

Want to stop consumer hoarding in times of crisis?

New research may provide the answer

COVID-19: majority of Americans changing how they shop

Most consumers are stocking up in-store, despite health concerns and empty aisles, according to the new Shopkick survey

One-way street turns into central hub

Checkout area a game changer for retailers: payment goes “omnichannel“

Britain’s thrifty young fashionistas

More than half of 25-34-year-olds buy second-hand clothes

Blind Date is so yesterday! Know your customers!

Customer loyalty: Personalizing your customer communications – across all channels

Smell – association - sale?

How scents affect your customers

What do people around the world buy?

Global fashion search engine Lyst reveals trends in online shopping behavior

E-commerce: better buying decisions on PCs than on phones

Research from Ben-Gurion University of the Negev gives new information on the decisions made by cybershoppers

Enhanced, interactive, virtual – It’s all about the experience!

AR and VR can boost online and offline retail

“Money left on the table”

Mark Thomson from Zebra explains why stock management is essential for retailers

DJ, play me a song while I shop!

Can music increase sales volume? Retail store music playlists generated in real-time make it possible

75 % of millennials abandon in-store purchases

Zebra study: out-of-stocks drive shoppers to online

Holiday season: 47% of shoppers need gifting ideas

Research from Periscope® by McKinsey

Shoppers reject offers made under time pressure

New Study shows that giving consumers short time limits on offers means they are less likely to take them up

Distract or divert!

How to engage customers at the checkout

British consumer behavior: ethical and Instagrammable

Report tracking spending across major consumer markets

Buying behavior? Seasonal, fast and influenced by Social Media!

How do consumers shop online and what do retailers need to know?

Sales assistant Remy talks about strange customers and emotional decisions

An interview with a fictitious robot that works in retail

The future of retail: AI is changing everything

AI-enabled systems help retailers understand their customers

Consumers demand sustainable fashion but won’t pay more

Top five demands for the industry to become more sustainable

Changing markets: embracing disruption to harvest opportunity

Reporting from the first annual Retail & Brand Experience World Congress in Barcelona

Attracting customers to your retail store: location-based marketing

Right people, right place, right time: getting your customers' attention

U.K. and USA: What about consumer spending?

Millennials driving success of new retail models and shaping retail trends in U.S. and U.K.

Beware of price promotions: “Don’t teach your customers to be bargain hunters!“

Neuroscientist Kai-Markus Müller tells us about the impact of pricing

The customer is always right? Two customers might spell trouble!

How salespeople can handle customers who bring company along

Computer-generated imagery: better and faster product photography for online stores

David Wischniewski on the possibilities of product visualization

The new power of the consumer

Trend Radar Study 2019: why shoppers love product ratings

Good news for brick and mortar retailers

71 percent of shoppers are spending more in-store than online

The new world of retail(ing)

Effects of price discrimination and dynamic pricing

Real-time personalization: “A ten percent sales increase is possible“

Interview on individualized user experience with Gregor Wolf, Managing Director of Evergage GmbH

Consumers shop at discount retailers regardless of age or income

Clothing is the product shoppers are most likely to purchase at bargain retailers

Make room for innovation: Cloud services for agile businesses

Implement your retail pilot projects faster than ever. Interview with SAP retail experts.

Holiday shoppers crave engaging experiences from retailers

42 percent of consumers shop in-store for festive environment

Brand reputation and control over the purchase dictate shoppers’ behavior

2Checkout software buying survey reveals details on purchasing preferences

Consumer adoption of retailer mobile apps doubles

67 percent of consumers use a retailer app on their phone

Digital sporting goods retailers: Decathlon and Intersport push ahead

Of virtual tents and 3D foot analysis

Click & collect promotes cross selling

Research: Many click & collect shoppers made additional in-store purchases

No-checkout store of the future: Successful retail projects

Fine-tuning of the major rollouts has also started in Germany

Hexa research: Online sales

U.S. online pet food & supplies market worth 6.13 billion dollars by 2025

Nike’s new store was located and stocked by you, Los Angeles

“Sunsets on Melrose”, a re-imagined walkthrough of a typical LA day

Mobile Shopping: Of personal shopping assistants and mobile payment

Part 4 of the Topic Series: Mobile Optimization

Habits of the new generation of shoppers

Criteo’s Generation Z report

Retail food and beverage

Understanding the natural, organic and clean label consumer

Innovation management: Don’t just collect data. Use it

Developing new services with BI analytics

Artificial Intelligence: a real opportunity for brick-and-mortar retailers

Combining personalized service with AI to optimally reach the customer

Sunday shopping creates rift

Can Sunday shopping save brick-and-mortar retailers?

Omnichannel: engbers Männermode rolls out a new concept

Numerous background processes but only one payment process at the point of sale system

Showrooming – Escaping the one-way street!

Showrooming is becoming a popular retail model that addresses changed buying and information behavior

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Retailers focus on personalization

How retailers create a personalized shopping experience with the help of customer data

Live video shopping: in-store personal shopping assistance for online customers

Barbara Frères guides customers with video chat technology

Using lighting systems for indoor positioning

All about beacons and visual light communication

Eye-catching labels stigmatize many healthy foods

Study finds that labels such as organic, fair-trade and cage free can impact consumer behavior

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Dinner is served

Germans eat more fresh food than people in France

Douglas: A more personal sales approach with the new Beauty Card

“It’s crucial to understand our customers across all channels“ - Interview with Thomas Oberste-Schemmann, Douglas

In-store tracking: customer buying behavior analysis ever more precise

… but keep it anonymous and compliant with data protection legislation

s.Oliver introduces digital signage store concept at the Ruhrpark Shopping Center in Bochum

Digital Retail – Motivating customers with relevant buying incentives and increasing retail store productivity

The right touch when it comes to price changes

Who is afraid of ESL?

When music becomes a brand

Custom music playlists put customers in the store in a happy mood

Digital Signage at the POS: how virtual and real retail worlds merge

Digital signal systems are among the hotly debated topics in retail marketing.

Retail replenishment and price optimization: Machine Learning solutions for retail

… and what the retail industry has learned from particle physics

Always in motion: SEAT rolls out new concepts for its dealerships

How the automotive industry redesigns showrooms

Retail employment lower than expected in march

Aimed slower national growth

Ten tips for retail loss prevention

Retail loss prevention is important in all types and sizes of stores

A possible solution: media at the PoS

The consultation is made in the stationary shop, the product is bought over the internet – showrooming is an upsetting phenomenon for every stationary retailer

Innovate or die! Retailing in the cross-channel age

Linking brick-and-mortar stores and online options with a focus on the customer

Geomarketing opens up new opportunities for the retail sector

Real-time data will play a decisive role in the future

Turkey's B2C e-commerce market 2016

Investors lured by online retail opportunities in Turkey

The Black Friday store experience is driving consumers online

Half of US and UK consumers will not be shopping during Black Friday or will not visit stores, because of the stress of the experience

Equipmag’s Paris Retail Week focuses on retail innovation

Cash management and retail innovation were among the hot topics during the Paris Retail Week 2016

Conversational Commerce: Messenger Apps are the new sales channels

Addressing the customer in real-time is on the rise

Well-executed supermarket websites attract more customers and dollars

In a perfect grocery-shopping world an online presence that perfectly mirrored its bricks-and-mortar store, with the same selection of products and a minimal online-offline price difference

Brand appearance: building customer loyalty with relevant topics

Interview with Michael Ostertag-Henning of Schmidhuber

The right shopping cart for every customer

Today’s shopping carts are adaptable like a chameleon

”The POS is not rocket science“ – emotional design for Astra

Interview with Lars Roisch, Managing Director at Stein Promotions on the design of the Astra product vignette in St. Pauli’s Edeka

"Retail shrinkage has slightly declined in Europe"

Interview with Hans-Jürgen Nausch, Global Account Manager at Checkpoint Systems

Expectations and buying behaviors of today's modern consumers

Study uncovers the habits of highly active shoppers on the streets of New York, Chicago and Los Angeles

45 percent of consumers purchase brands for rewards

Study measures consumers’ engagement with brands

Addressing each customer individually

Benefits and risks of big data in retail

Improve sales forecasting with knowledge about the weather

MeteoGroup presents weather solutions for the retail industry at EuroCIS 2016

Seminar on "Shopper Research and Shopper Insights"

Prof. Hendrik Schröder informs on methods and insights of shopper research

Seminar on Category Management

"Category Management for beginners and advanced users" on April 13 and 14, 2016

Social Commerce – Online retail’s path (or death)?

Why e-commerce is important for social media

Many customers want to buy more online

Majority of consumers is satisfied with online shopping

Strong growth of product video on e-Commerce sites

Shoppers who view video are 1.7times more likely to purchase

A poor online experience can keep shoppers out of a retailer’s physical store

88% of American consumers say gifts bought online are just as heartfelt as gifts bought in-store

Delivering real insights and margin optimization opportunities

Three new solution innovations for retailers from Periscope

Frequently discounting maximizes retailer revenues

'Discount-frequently' pricing strategy allows retailers to charge high prices when demand is high and is flexible unlike an 'every day low price' strategy.

Yuno rewards users for influencing their social networks

Online shopping site offers additional cashback when friends purchase the same or related products

Online sellers already able to predict one in two purchase decisions

eCommerce is better able than ever to adjust to the needs of its customers

Report: Commerce anywhere the customer wants it

Purchases made via smartphones increase 335 percent; mostly on catalog, home furnishings, brick & mortar items

Empowered shoppers propel retail change

The realities of remaining a "ready retailer"

Consumer-generated content alters traditional consumer behaviors

Impact of consumer-generated content on product exploration and purchase

Six trends to know when selling to millennials

How retailers can get hip to the greatest (digital) generation

Digital tools create new shopper journeys

Impact of social and mobile in deconstructing the shopper journey

National Identity: Does buying local mean shunning global?

U.S. consumers are often urged to "buy American", and some special interest groups even claim that buying foreign products is inappropriate, or even immoral

The impact of mobile technology on purchasing patterns

Nonstop shopping on the go

Wearable Technology: A new channel for customer engagement

Nearly 70 percent of consumers say they are ready to engage with brands via Wearable Tech devices

SmartFocus announces proprietary virtual beacon technology

New technology offers brands unprecedented contextualized mobile and location-based digital marketing capability

Retail industry veteran Chris Allan appointed as Quantum Retail CEO

Quantum serves a broader segment of the retail market

Mall and online shopping experiences merging, thanks to technology

Younger shoppers, women more likely to shop online and via smartphones

Making sparks fly: iBeacons for the retail industry

Opportunities for stores and tips for retailers

Tyco Retail Solutions offers comprehensive shopper analytics to retailers

Robust suite of advanced in-store analytics provides visibility into shopper behavior

From webrooming to mobile shopping

Report highlights the shift to mobile advertising, cross device solutions and native formats

I got it! Fitting room experience

Opportunities and Risks with the Cloud

Retail Processes Are Optimized By Cloud Computing

Advantages of Video Analysis for Retail

Effectively Preventing and Tracking Shoplifting

ChannelAdvisor expands e-commerce support for branded manufacturers

Smartphone “Showrooming” dips, “Webrooming” surges across generations in US

Latest GfK FutureBuy® shopping study

Consumer buying trends for 2014 online shopping season

"More sales through greater relevance"

Interview with Florian Lüft, Apptus Business Development

Modern Checkout Zone – Challenges at the Checkout

Aimia launches strategic partnership with Portugal's leading retailer

Design, creator of value for new concepts of points of sale

Design on Equipmag 2014 trade show

eCommerce and logistics set for growth in Sub Saharan Africa

DHL study analyses the role which eCommerce will play in consumer’s live in the year 2025

Punchtab study reveals Millennial purchase drivers for fashion brands

How can companies create an authentic omni-channel shopping experience?

by Pat Phelan, Vice President Client Services EMEA for Bazaarvoice

"Digitalization is essential for capturing the new experience"

Interview with Klaus Lach, VMM

Retail Is More Innovative Than Ever Before

An article by Michael Gerling, Managing Director of the EHI Retail Institute

53 Business Changing Solutions at Retail's BIG Show

A list of 53 things that will change the way retailers do business forever—all under one roof

Researchers shed light on Black Friday shopping behavior

Tracking Footfall Further: Bringing Traffic Analysis Inside the Store

By Adam Rodnitzky, ShopperTrak

"Customers and Retailers Support Each Other With Information"

Interview with Sven Tollmien, Director Innovation Services, TrendONE

New research debunks 'showrooming' myths

Shows brick-and-mortar retailers how to keep smartphone-wielding shoppers spending in-store

Convenience Stores Five Times More Likely to Be Source for Grab-and-Go Snacks, Reports NPD

It should be fresh and ready

Convenience shops in tune with the times

To Beat Showrooming, Retailers Must Think Outside The Box

Top 3 benefits of retailer-supplier cross-channel data sharing

RFID: Making up for the drawbacks when compared to eCommerce

How the technology is changing the retail industry

Five Tips for Successful Multi-Channel Conversion

“Retail should be more willing to experiment“

iXtenso-Interview with Prof. Christian E. Elger of Life & Brain GmbH

Research Brief – UK: 2012 Aldata Shopper Insights Survey

“There are now clearly fans of self-checkout counters“

Interview with Uwe Pieper, Senior Director at real,- , Department of Administration and Organization/Data Processing - Inventory Management

“Our consumers expect us to serve them through the online-channel.”

Interview with Rune Sølvsteen, e-commerce Director ad interim at Hunkemöller

Customer management instead of mom-and-pop shops

Will traditional coupons soon become obsolete?

Interview with André Reif, CEO of MyMobai in Leipzig, Germany

Analysis and projection automate inventory flow

Several Trends determine Logistics in Retail

VIVOTEK Gives Kindo Bakery a Boost in Business Management

Research shows consumers seek more self-service options due to pressures of price and time