Searching for: e-commerce

Thumbnail-Photo: First South Asian local food and grocery marketplace in U.S....
27.11.2020   #online platform #food delivery service

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

Thumbnail-Photo: Beauty shoppers won’t try new products when shopping online...
26.11.2020   #online trading #e-commerce

Beauty shoppers won’t try new products when shopping online

‘Virtual’ try-on technology positively impacts 45% of beauty shoppers

While nearly half (44%) of beauty shoppers in a new survey agree that they have bought more beauty and skincare products online (rather than in store) over the last 6 months, the research reveals that 56% (rising to 62% among female shoppers) tend ...

Thumbnail-Photo: Shopping in social media streams?
16.11.2020   #e-commerce #app

Shopping in social media streams?

Further steps towards social commerce

The fact that retailers and brands offer their products online where consumers spend their free time – on social media channels as well as on image and video portals – is nothing new. There have been many advertising campaigns on these ...

Thumbnail-Photo: Shopping experience thanks to electronic shelf labels...
10.11.2020   #customer satisfaction #brick and mortar retail

Shopping experience thanks to electronic shelf labels

A unique customer experience at new danish gaming store

At the end of August 2020, Denmark's new gaming universe Games N 'Gadgets opened its doors to gamers and game-loving people in the center of Horsens city. Games N 'Gadgets offers everything within gaming, gadgets and computer ...

Thumbnail-Photo: This is how retailers get their online business holiday-ready...
02.11.2020   #digital marketing #online marketing

This is how retailers get their online business holiday-ready

Checklist for supply chain optimization, SEO, and digital marketing

One thing is clear: in this pre-holiday period, many consumers will avoid the city centers and do their Christmas shopping online. That is why the big retail chains are already vying for consumers' attention. The small stores and local retailers ...

Thumbnail-Photo: Warehouse management: optimized, automated, product-oriented...
15.10.2020   #logistic systems #logistics

Warehouse management: optimized, automated, product-oriented

Tips on how to ensure warehouse optimization

Digitization, e-commerce, increasing customer demands, and expectations – factors that not only impact retailers but also affect the way warehouses are organized. In this interview, Johannes Tress, Co-Founder and Managing Director at everstox ...

Thumbnail-Photo: Chefbot delivers personalized recipe recommendations...
15.10.2020   #e-commerce #artificial intelligence

Chefbot delivers personalized recipe recommendations

AI Twitter tool that “helps cooking” based on ingredients

The Kroger Co. launched the first generation of Chefbot, its AI-powered Twitter recipe tool that helps users' pair the groceries in their fridge and reduce food waste by providing mealtime inspiration and personalized recommendations.Developed ...

Thumbnail-Photo: Get your business ready for E-commerce Berlin Expo 2021!...
08.10.2020   #e-commerce #digital marketing

Get your business ready for E-commerce Berlin Expo 2021!

Meeting point for all major decision-makers in the e-commerce sector

E-commerce Berlin Expo is the biggest pure-play e-commerce event in the (tech) capital city of Germany. Over 9,000 visitors and 200 exhibitors are expected every year. E-commerce Expo views itself as a community and a meeting point for all ...

Thumbnail-Photo: New chain of toy stores in strong collaboration...
29.09.2020   #brick and mortar retail #digitization

New chain of toy stores in strong collaboration

Kids Coolshop is booming with new toys stores in a pressured market where competition is fierce

The chain has started installing electronic shelf labels in its physical stores. The electronic price tags are linked to a strong e-commerce engine and must help ensure competitive prices across all channels.Kids Coolshop was launched in 2017 ...

Thumbnail-Photo: Offline stores sales in US department stores decline by 75% in Q2 2020...
25.09.2020   #e-commerce #brick and mortar retail

Offline stores sales in US department stores decline by 75% in Q2 2020

... as e-commerce is set to grow by 20% in 2020

According to the research data analyzed and published by StockApps.com, US department stores reported a 75% drop in sales during Q2 2020. The report estimated a decline of 60% for the whole year, while predicting a 20% increase in e-commerce for the ...

Thumbnail-Photo: Come together: local retailers connect with local customers...
15.09.2020   #brick and mortar retail #customer relationship management

Come together: local retailers connect with local customers

The online platform Ladenfreun.de connects local retailers with potential customers. The common denominator: A product.

How can you bridge the gap and connect online retail to pedestrian zones? A Nuremberg startup wondered how this could be accomplished and came up with a solution: Ladenfreun.de. In this interview, founder Matthias Hueber talks about the idea behind ...

Thumbnail-Photo: Labor Day ads up, consumers’ planned spend down...
04.09.2020   #online trading #e-commerce

Labor Day ads up, consumers’ planned spend down

Half of consumers plan to purchase items for Labor Day

Numerator has launched a consumer sentiment survey to understand how people plan to celebrate, shop, and spend for Labor Day. Overall, almost two-thirds of consumers expect to celebrate and shop for Labor Day differently this year and 49% expect to ...

Thumbnail-Photo: Event: E-commerce Berlin Expo 2021
28.08.2020   #online trading #e-commerce

Event: E-commerce Berlin Expo 2021

E-commerce Berlin Expo is the biggest pure-play e-commerce event in the (tech) capital city of Germany. Over 9,000 visitors and 200 exhibitors are expected every year.

E-commerce Expo views itself as a community and a meeting point for all major decision-makers in the e-commerce sector. We bring together leaders in the e-commerce industry to offer online sellers and retailers the opportunity to develop their ...

Thumbnail-Photo: Last mile: What do you have to do?
14.08.2020   #supply chain management #logistics

Last mile: What do you have to do?

How to win the battle for customer experience excellence in both the first and last mile of delivery

As recent events have caused major supply chain disruption with many physical stores abandoned, e-commerce has never been more under the spotlight. The double-digit growth the industry has seen over the last few years looks set to continue, ...

Thumbnail-Photo: Getting a taste for grocery deliveries
14.08.2020   #e-commerce #customer satisfaction

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Thumbnail-Photo: Delivery services: consumer and climate benefits...
14.08.2020   #e-commerce #customer satisfaction

Delivery services: consumer and climate benefits

Sustainable logistics solutions for last mile delivery

Convenient, fast, and affordable. By now, "sustainable" has also been added to the list of what makes for the perfect online ordering process. That’s why retailers and delivery services must rethink their ...

Thumbnail-Photo: Merchants can build their own businesses by choosing the right daily...
10.08.2020   #e-commerce #online platform

Merchants can build their own businesses by choosing the right daily deal platforms

Bargaining and the three-way transaction that defines the daily deal market

Researchers from the University of Maryland and Harvard University analyzed the bargaining process between the daily deal platforms Groupon as well as LivingSocial and merchants to identify the trade-offs made by both parties during the transaction ...

Thumbnail-Photo: 3 steps to personalisation in e-commerce
04.08.2020   #online trading #e-commerce

3 steps to personalisation in e-commerce

How retailers can build trust and foster customer loyalty

The COVID-19 pandemic has left a visible mark on the retail sector, and companies have had to find new ways to reach consumers effectively in a very short time. Many companies that had previously focused on stationary retail have expanded their ...

Thumbnail-Photo: eBay’s management of payments begins scaling globally...
24.07.2020   #online trading #e-commerce

eBay’s management of payments begins scaling globally

Payments initiative reaches a milestone as the Operating Agreement with PayPal expires

Starting today (July 20th), eBay will begin expanding its management of payments around the globe. The company embarked on its journey to manage the end-to-end payments process on its marketplace platform in late 2018 and is already seeing success ...

Thumbnail-Photo: Millennials averaged 50% more online deliveries than baby boomers …...
22.07.2020   #online trading #e-commerce

Millennials averaged 50% more online deliveries than baby boomers …

… even though millennials favor eco-friendly choices

Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has ...

Thumbnail-Photo: Online retailers need to better inform customers about the status of...
21.07.2020   #online trading #e-commerce

Online retailers need to better inform customers about the status of their orders

E-Commerce Shipping Study 2020 by parcelLab

parcelLab has analysed for the second time the shipping services of 100 of the largest German online shops (according to EHI). The results show that 1 in 4 retailers in Germany only send a single email to their customers after their checkout. This ...

Thumbnail-Photo: AfterPay: Survey on the shopping behaviour of Germans...
20.07.2020   #online trading #e-commerce

AfterPay: Survey on the shopping behaviour of Germans

German consumers will make a larger share of their purchases online in July

AfterPay Insights’ end of June research – now covering more 7.400 interviews with German online shoppers – indicates that German consumers will reduce their overall purchases in July. But at the same time, German consumers say ...

Thumbnail-Photo: Smart packaging: “Hi! I am your package“...
20.07.2020   #online trading #packaging

Smart packaging: “Hi! I am your package“

Interview with Alexander Cotte, Co-Founder and CEO of LivingPackets

The delivery service rings the doorbell but nobody is home. Recipients receive damaged products and cardboard boxes end up in the trash after just one use – these are just some e-commerce weak points and challenges that the German-French ...

Thumbnail-Photo: Retail shrink totaled $61.7 billion in 2019
16.07.2020   #e-commerce #security

Retail shrink totaled $61.7 billion in 2019

Rising employee theft and shoplifting/ORC

Theft, fraud and losses from other retail “shrink” totaled $61.7 billion in 2019, up from $50.6 billion the year before as industry security executives reported increases in the number of shoplifting, organized retail crime and employee ...

Thumbnail-Photo: Supply chain: Know what’s on your retail shelves...
15.07.2020   #brick and mortar retail #personnel management

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Thumbnail-Photo: Outdated last-mile delivery technology
07.07.2020   #logistic solutions #mobile computing

Outdated last-mile delivery technology

Transportation and logistics companies losing customers

Transportation and logistics (T&L) companies are losing customers and missing opportunities to expand their business due to outdated last-mile delivery technology, according to a new global research report by SOTI, which looks at the ...

Thumbnail-Photo: Retail & Brand Experience World Congress 2020...
06.07.2020   #e-commerce #retail

Retail & Brand Experience World Congress 2020

A unique edition for an unusual context

Since the global pandemic is still impacting our daily lives, the Retail&Brand team and Fira de Barcelona are finding a new way to reconnect all the industry actors and rebuild ecosystems to accelerate recovery. This year we are transforming ...

Thumbnail-Photo: Surge in dual channel grocery shopping
03.07.2020   #online trading #e-commerce

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

Thumbnail-Photo: Social hub for urban lifestyles and retail experience...
01.07.2020   #lighting concepts #design

Social hub for urban lifestyles and retail experience

A piazza for the modern era: Grand Gateway 66 in Shanghai

Elena Galli Giallini Ltd. (EGGL) unveiled the rejuvenated North building of the Grand Gateway 66 retail complex (GG66), located in Shanghai’s bustling commercial, cultural, and historic zone of Xijiahui. Comprised of two distinct buildings of ...

Thumbnail-Photo: Could drones deliver packages more efficiently by hopping on the bus?...
29.06.2020   #logistics #delivery

Could drones deliver packages more efficiently by hopping on the bus?

Aerial transport could take load off city streets – provided drones a ride

One-click purchases and instant delivery have helped fuel the growth of e-commerce, but this convenience has come at the cost of increased traffic congestion, longer commute times, and strained urban communities. A 2018 report from Texas A&M ...

Thumbnail-Photo: Augmented reality in online shopping
09.06.2020   #online trading #e-commerce

Augmented reality in online shopping

Study finds that augmented reality reduces the number of returns

A recent survey found that online shoppers return 70 percent of the clothing they order, more than any other category of purchase. This has an indirect but real impact on the environment.Online shoppers tend to order multiple sizes and colors, with ...

Thumbnail-Photo: COVID-19: surge in first-time online shoppers...
05.06.2020   #online trading #e-commerce

COVID-19: surge in first-time online shoppers

Risk of outdated fraud controls

The provider of fraud protection solutions ClearSale analyzed April 2020 e-commerce customer data from clients in the U.S., Canada, Australia, Mexico and Argentina – all countries where some form of lockdowns were in effect. The analysis ...

Thumbnail-Photo: Connected Retail Experiences and StartmeupHK Festival 2020 goes virtual...
03.06.2020   #e-commerce #multichannel commerce

Connected Retail Experiences and StartmeupHK Festival 2020 goes virtual

Transformation from an in-person event to a fully virtual experience

The StartmeupHK Festival 2020 is to be transformed from an inperson event to a fully virtual experience. Connected Retail Experiences will take place on 7th July 2020. Inves tHK’s decision to bring this annual event into the ever more rapidly ...

Thumbnail-Photo: Mastercard launches recovery insights initiative...
02.06.2020   #payment systems #credit card

Mastercard launches recovery insights initiative

Extending COVID-19 commitments by providing data insights and tools

Businesses and governments across the globe are looking for resources to help better manage the health, safety and economic risks presented by the recent pandemic. To assist in these efforts, Mastercard has launched Recovery Insights, a set of ...

Thumbnail-Photo: Ecommerce searches on Google
29.05.2020   #online trading #e-commerce

Ecommerce searches on Google

Nearly 50 percent drive no clicks to the shops

Nearly half of all ecommerce-related searches on Google never result in consumers clicking through to a retail or other website according to a new study by Searchmetrics. The company says these findings tie-in with retailers who are not seeing the ...

Thumbnail-Photo: Job maker 4.0: e-commerce
27.05.2020   #online trading #e-commerce

Job maker 4.0: e-commerce

Retail training and continuing education programs are booming

Digitization in retail and e-commerce growth present fresh challenges for retail employees and the retail world. That’s why interest in the new "E-Commerce Merchant" dual vocational training course offered by Germany’s HDE ...

Thumbnail-Photo: Simple tips and tricks to start your online business...
20.05.2020   #online trading #retail

Simple tips and tricks to start your online business

How to start an e-commerce business: Why you don’t always need a big online store

Creating your own online store is still the most popular way to sell products online. To start an e-commerce business, you first need a store setup and a fulfillment service provider who handles the warehousing, packaging, and shipment of ...

Thumbnail-Photo: Buy now, pay later options drive increase in e-commerce...
19.05.2020   #online trading #e-commerce

Buy now, pay later options drive increase in e-commerce

New data from Klarna about sales of travel services and event tickets

Klarna released new data from its app in the US, indicating that travel services and event ticket sales are beginning to recover. While still significantly lower compared to an average pre-COVID week, the Airlines category saw a 26 percent ...

Thumbnail-Photo: Behind the curtain: Inside Amazon
18.05.2020   #online trading #marketing

Behind the curtain: Inside Amazon

A Frankfurt startup helps sellers to improve their ranking on the platform

"I want to successfully promote and sell my products on Amazon" - that's the goal of many sellers. It comes as no surprise as the Seattle-based online store has evolved to become the largest e-commerce marketplace in Europe since its ...

Thumbnail-Photo: 26 percent of UK shoppers plan to spend more online after COVID-19...
14.05.2020   #e-commerce #coronavirus

26 percent of UK shoppers plan to spend more online after COVID-19

Retailers without online presence threatened

With over a quarter of shoppers now planning to spend more online after the COVID-19 restrictions are lifted, retailers with a limited (or no) online proposition must consider investment in order to remain competitive, says GlobalData, a leading ...

Thumbnail-Photo: Contactless? Cross-channel? Consumer-friendly?...
11.05.2020   #mobile payment #payment systems

Contactless? Cross-channel? Consumer-friendly?

Things to look for in a payment solution

Whether it’s e-commerce, point of sale, or mobile payment: we have to pay for our purchase. But what do customers want and expect from a payment solution? How can retailers meet these expectations and are self-checkouts really a faster option ...

Thumbnail-Photo: COVID-19: Study reveals impact on hourly workforce...
04.05.2020   #online trading #e-commerce

COVID-19: Study reveals impact on hourly workforce

78 percent are worried about making ends meet during the pandemic and 47 percent have less than $1,000 in savings

Bluecrew, the staffing technology platform connecting job seekers with W-2 protected hourly work, released new survey results which indicate hourly workers are bearing the brunt of unemployment and uncertainty in the face of the COVID-19-fueled ...

Thumbnail-Photo: Growth of online grocery sales in 2020
30.04.2020   #online trading #e-commerce

Growth of online grocery sales in 2020

New research by Mintel

The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...

Thumbnail-Photo: Consumer product demand in wake of Covid-19 crisis...
29.04.2020   #coronavirus #food retail

Consumer product demand in wake of Covid-19 crisis

Newly launched IRI CPG demand index

IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...

Thumbnail-Photo: Coronavirus: digital commerce spend to fall by 14 percent in 2020...
28.04.2020   #online trading #e-commerce

Coronavirus: digital commerce spend to fall by 14 percent in 2020

Spend set to recover in 2021 as offline spend moves online

A new study from Juniper Research found that global spending on digital commerce will fall by 14 percent in 2020 as lockdowns and reductions in consumer spend are felt. Spending will fall from $11.2 trillion in 2019 to $9.7 trillion.The new ...

Thumbnail-Photo: How to make sure your online shop doesn’t collapse...
20.04.2020   #online trading #e-commerce

How to make sure your online shop doesn’t collapse

To prepare your online shop for peak loads caused by advertising campaigns or cyber attacks

The recommendation of your product by an influencer or the rush of customers for your voucher deal and other successful marketing measures are actually a blessing for every retailer. But they can backfire! ...

Thumbnail-Photo: All hands on deck in food retailing due to the coronavirus pandemic...
15.04.2020   #online trading #e-commerce

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Thumbnail-Photo: German prestige beauty industry generates 3,2 billion € in sales for...
14.04.2020   #online trading #brick and mortar retail

German prestige beauty industry generates 3,2 billion € in sales for 2019

Sales are driven by skincare and fragrances

The sales of beauty products sold in the prestige beauty market generated 3,2 billion € in sales during 2019, according to The NPD Group. Within the five largest countries for sales of prestige beauty products in Europe, which are tracked by ...

Thumbnail-Photo: Online channel may not be the savior clothing retailers hoped for...
13.04.2020   #online trading #e-commerce

Online channel may not be the savior clothing retailers hoped for

Closing distribution centers for employee safety

Since the UK Government enforced stores to close for the foreseeable future, many non-food retailers hoped that customers would divert spend onto their online channels. However, last week, Next – the UK’s third largest clothing retailer ...

Thumbnail-Photo: Online fashion retail sales revenue plummets by over 30 percent...
03.04.2020   #online trading #e-commerce

Online fashion retail sales revenue plummets by over 30 percent

New data from Nosto about online shopping in Europe and the US during the COVID-19 pandemic

Online fashion, apparel and accessories retailers in the US and key European countries have seen revenues fall by over 30% year-on-year in March due to the coronavirus epidemic according to a new report. However, traffic did not drop by as much, ...

Thumbnail-Photo: Custom and smart retail lighting solutions enhance your customer’s...
02.04.2020   #lighting systems #lighting concepts

Custom and smart retail lighting solutions enhance your customer’s experience

Three top trends for 2020

Not so long ago, the primary purpose of light was to provide lighting and illumination. These days you might say that light has become an intelligent language that not only produces an instant ambiance and affects our health and well-being, but also ...

Thumbnail-Photo: Collaboration of Hobbii.dk with Delfi Technologies...
01.04.2020   #electronic shelf labels (ESL) #electric displays

Collaboration of Hobbii.dk with Delfi Technologies

Danish e-commerce company has found the recipe for physical stores

In August 2019, the popular e-commerce store, Hobbii.dk, opened its first physical store in Roskilde. Within the next three years, the yarn store expects to open another 60 stores. The store universe must be the same offline as well as online - a ...

Thumbnail-Photo: Customer-centered, digital and adaptive
23.03.2020   #brick and mortar retail #digitization

Customer-centered, digital and adaptive

Bonprix’s Fashion Connect Store in Hamburg

In-store shopping via app – the fashion connect store in downtown Hamburg makes it happen. Daniel Füchtenschnieder, chief executive officer of Bonprix retail, is one of the creative minds behind the new retail concept. An interview about ...

Thumbnail-Photo: eBay: flexibility in payment
17.03.2020   #online trading #e-commerce

eBay: flexibility in payment

The UK will be the third market to introduce eBay’s managed payments experience

As part of modernizing its marketplace and creating a more streamlined experience for customers, eBay is expanding its management of payments to the United Kingdom. As part of the rollout this summer, the company will offer buyers flexibility and ...

Thumbnail-Photo: Personalization, but privacy
16.03.2020   #online trading #e-commerce

Personalization, but privacy

Episerver launches new ecommerce survey detailing evolving consumer expectations

Online shoppers are at odds with their desire for personalized digital experiences from brands and their demand for privacy, according to new data from Episerver™, the customer-centric digital experience company recently named a ...

Thumbnail-Photo: International SEO for e-commerce
12.03.2020   #online trading #e-commerce

International SEO for e-commerce

Product mix strategy proves to be the biggest challenge

If you want to rank internationally, you must make SEO (search engine optimization) an integral part of your e-commerce project management right from the start – and this applies to both the launch and relaunch of a new store. Poor SEO ...

Thumbnail-Photo: Password? No need!
09.03.2020   #security #mobile payment

Password? No need!

Interview with Dr. Daniel Schellenberg, COO of IDEE GmbH

Do you have an existing user account? Did you forget your password? No doubt, those are some annoying questions when you shop online. The brains behind IDEE agree and leverage your "digital identity" to make surfing and online shopping ...

Thumbnail-Photo: INTERNET WORLD EXPO 2020
06.03.2020   #e-commerce #cashpoints

INTERNET WORLD EXPO 2020

ROQQIO makes retailers fit for the networked future

ROQQIO will participate in this year's INTERNET WORLD EXPO in Munich on March 10 and 11, the information platform for e-commerce decision-makers and Internet professionals. By visiting the ROQQIO booth in Hall C5, POS-C9, retailers will learn ...

Thumbnail-Photo: Reviews, discounts and photos most likely to drive online purchases...
04.03.2020   #online trading #e-commerce

Reviews, discounts and photos most likely to drive online purchases

Study analyzes the digital customer experience delivered by 50 leading direct-to-consumer brands in categories such as fashion and beauty

Customers of leading direct-to-consumer (DTC) brands in sectors such as fashion and beauty say reviews (76 percent), discounts (70 percent) and photos (61 percent) are among the top factors that make it easier for them to make purchase decisions ...

Thumbnail-Photo: Online payment fraud losses to exceed $200 billion...
02.03.2020   #online trading #mobile payment

Online payment fraud losses to exceed $200 billion

Ongoing high level of data breaches and fraud innovation driving losses

A new study from Juniper Research has found that businesses in e-commerce, airline ticketing, money transfer and banking services, will cumulatively lose over 200 billion dollars to online payment fraud between 2020 and 2024, driven by the increased ...

Thumbnail-Photo: Cutting through the tax jungle
25.02.2020   #online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

Thumbnail-Photo: Latest developments in robotics and AGVs
25.02.2020   #digitization #logistic systems

Latest developments in robotics and AGVs

LogiMAT 2020 in Stuttgart

The ongoing wave of automation and technical innovations is leading to greater demand in the intralogistics industry for automated guided vehicles (AGVs), collaborative robots (“cobots”), and picking robots. LogiMAT 2020 is offering ...

Thumbnail-Photo: For retailers: VR Payment China Solution
20.02.2020   #mobile payment #payment systems

For retailers: VR Payment China Solution

Payment specialist opens the Chinese market to retailers with a comprehensive solution for Alipay and WeChat

VR Payment presents the ‘China Solution’ at the EuroShop 2020: An all-round service package with which retailers can gain access to the Chinese market and profit from the increasing spending by tourists from Asia. In addition to the ...

Thumbnail-Photo: Building the bridge between offline and online...
18.02.2020   #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

Thumbnail-Photo: Effective and Independent
12.02.2020   #epos systems #brick and mortar retail

Effective and Independent

Present and future of self-checkout

Better use of personnel, lowering overhead costs while still providing customers with a smooth and seamless shopping experience – that’s what every retailer strives to accomplish. For Thomas Dibbern, CEO of ALMEX GmbH, there is an ...

Thumbnail-Photo: What you want is what you need!
07.02.2020   #e-commerce #customer satisfaction

What you want is what you need!

Retail experience – What shoppers want and how to implement

E-commerce has significantly changed how people shop, and push retailers to rethink the role of their stores. With change being a constant and continually accelerating, there is truly only one way to learn what shoppers want and expect their ...

Thumbnail-Photo: Next Level Point of Sale: The transformation of the buyer-seller dialogue...
06.02.2020   #online trading #e-commerce

Next Level Point of Sale: The transformation of the buyer-seller dialogue

VR Payment at the EuroShop 2020

Tempora mutantur – and rather quickly. While the focus of interest in this sector has primarily been on online trade in recent years, analogue trade is currently moving back into the foreground.  Competition among distribution channels is ...

Thumbnail-Photo: Mobile With Added Value
01.02.2020   #e-commerce #cashpoints

Mobile With Added Value

Merchant apps turn smartphones and tablets into a sales tool

At this year’s EuroShop in Düsseldorf, which will take place from 16 to 20 February, Hamburg-based software company ROQQIO will show visitors what a self-checkout and mobile POS can do.As we all know, there are plenty of names and terms ...

Thumbnail-Photo: Well-connected equals optimized delivery
27.01.2020   #e-commerce #logistic solutions

Well-connected equals optimized delivery

Seven Senders – Europe’s delivery platform

Logistics startup Seven Senders connects merchants and European delivery experts. The company’s concept: A digital platform for optimized delivery. In this interview, founder and managing director Dr. Johannes Plehn talks about the different ...

Thumbnail-Photo: New research shows live chats can increase sales by nearly 16 percent...
27.01.2020   #online trading #e-commerce

New research shows live chats can increase sales by nearly 16 percent

Sellers with limited feedback benefit the most

Live chat tools allow for communication between sellers and buyers. They are popular instruments for e-commerce sites that don't have the advantage of face-to-face communication that brick-and-mortar stores do. New research in the INFORMS ...

Thumbnail-Photo: “AI starts with AI”
24.01.2020   #online trading #e-commerce

“AI starts with AI”

The German Research Center for Artificial Intelligence (DFKI) supports the retail industry

When we shop, many of us are unaware that artificial intelligence helps retailers – in both online and offline settings – more often than we realize. One who is intimately involved in this process along with his Research Center is ...

Thumbnail-Photo: Online return process is key to customer experience...
20.01.2020   #online trading #e-commerce

Online return process is key to customer experience

Survey reveals 52 percent of consumers have abandoned an online purchase out of fear of a difficult return process

A recent survey by leading monthly installment payment solution Splitit highlights the growing importance of consumer returns within the ecommerce industry. The Splitit survey revealed that a good return policy is not only key to overall customer ...

Thumbnail-Photo: E-Commerce Day 2020 made by real.de
13.01.2020   #online trading #e-commerce

E-Commerce Day 2020 made by real.de

11 years e-Commerce Day in Cologne!

The e-Commerce Day - made by real.de, offers online retailers, manufacturers and interested parties the opportunity to learn about the latest trends, the latest developments and interesting features in e-commerce and to exchange information with ...

Thumbnail-Photo: Trade of the future
01.01.2020   #brick and mortar retail #video surveillance

Trade of the future

How consumer demands can challenge stationary retail and be supported by intelligent solutions

The requirements for stationary retail are changing. The e-commerce boom in particular has prompted stationary retailers to reflect critically on the role of physical sales areas and their added value. Interesting findings are provided by a ...

Thumbnail-Photo: E-commerce Berlin Expo 2020 - first speakers announced!...
19.12.2019   #e-commerce #retail

E-commerce Berlin Expo 2020 - first speakers announced!

Save the date: the 13th of February of 2020, STATION-Berlin

This is where e-commerce insights combine with business knowledge and one of a kind networking, during the fifth edition on E-commerce Berlin Expo. The first speakers have already been announced - and saying that they are good and solid, is a real ...

Thumbnail-Photo: What do people around the world buy?
16.12.2019   #online trading #e-commerce

What do people around the world buy?

Global fashion search engine Lyst reveals trends in online shopping behavior

High-quality and contemporary fashion: Online shoppers can find fashion’s hottest brands and products using the search engine Lyst and learn everything about the latest fashion must-haves. iXtenso spoke with Eva Lindner, Marketing ...

Thumbnail-Photo: “Knowledge4Retail”: Artificial intelligence in retail...
09.12.2019   #online trading #e-commerce

“Knowledge4Retail”: Artificial intelligence in retail

Web-based knowledge service for robots

The University of Bremen was extremely successful in the innovation competition “Artificial intelligence as a driving force in economically relevant ecosystems” by the Federal Ministry for Economic Affairs and Energy. The Bremen project ...

Thumbnail-Photo: Protect yourself!
05.12.2019   #e-commerce #POS software

Protect yourself!

8 security best practices for retailers

The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cybercriminals can sell that data for a tidy profit to ...

Thumbnail-Photo: Digital commerce: growth in spend of 66 percent over next 5 years...
03.12.2019   #online trading #e-commerce

Digital commerce: growth in spend of 66 percent over next 5 years

New study found that global spending on digital commerce will reach $18.7 trillion

The new research, Digital Commerce: Key Trends, Sectors & Forecasts 2019-2024, found the largest single digital commerce sector is the remote purchase of physical goods, which will have driven just under 27 percent of all digital commerce spend ...

Thumbnail-Photo: E-commerce: better buying decisions on PCs than on phones...
29.11.2019   #online trading #e-commerce

E-commerce: better buying decisions on PCs than on phones

Research from Ben-Gurion University of the Negev gives new information on the decisions made by cybershoppers

This holiday shopping season, consumers may make better shopping decisions using their PCs rather than smart phones or other mobile devices, according to new research from Ben-Gurion University of the Negev. "The issue is not actually ...

Thumbnail-Photo: Mood Media launches hospitality trend book
22.11.2019   #trend research #personalization

Mood Media launches hospitality trend book

Four key trends highlighted: immersion, community, customization und convenience

Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience, launches its second trend book, exploring the ever-changing nature of customer experience in the hospitality sector looking at ...

Thumbnail-Photo: Nominate your company for the E-commerce Germany Awards 2020!...
21.11.2019   #online trading #e-commerce

Nominate your company for the E-commerce Germany Awards 2020!

Award ceremony as part of E-Commerce Berlin Expo

The E-commerce Germany Awards are officially accepting submissions as of the 4th  November, 2019. Companies within the e-commerce sector are able to apply to one of the ten categories. The annual awards are given out for the third time in ...

Thumbnail-Photo: U.S. retailers are missing out on global eCommerce opportunities...
08.11.2019   #online trading #e-commerce

U.S. retailers are missing out on global eCommerce opportunities

International eCommerce will top $3 trillion in 2019, according to a report from BlueSnap and Kount

Kount, the leading AI-driven fraud prevention provider, and BlueSnap, an All-in-One Payment Platform, have released a new Internet Retailer survey and report finding global eCommerce will top $3 trillion this year for the first time. One of the ...

Thumbnail-Photo: Spending on womens clothing to increase
25.10.2019   #marketing research #customer analysis

Spending on women's clothing to increase

Freedonia Focus Report forecasts rising demand for high-end items in the USA

US retail demand for women's clothing is forecast to increase 1.9 percent per year in nominal terms through 2023, according to Women's Clothing: United States, a report recently released by Freedonia Focus Reports. Ongoing population ...

Thumbnail-Photo: Demand for incentive-based gift cards
17.10.2019   #e-commerce #app

Demand for incentive-based gift cards

PMR-study shows a rise of the global gift cards market for the period from 2014 to 2019

A study reveals that, the global gift cards market was valued at approximately 264 billion US-Dollar in 2014, and is estimated to generate a value of approximately 1,211 billion US-Dollar by the end of 2019. The gift cards market is projected to ...

Thumbnail-Photo: Goal: Turning into the ‘Uber’ in foot wear retail...
30.09.2019   #online trading #e-commerce

Goal: Turning into the ‘Uber’ in foot wear retail

Vietnamese sandals brand SADOO eyeing US market with unique business model

SAADO, a popular Vietnamese sandals start-up that has sold 66,000 pairs of shoes and successfully entered four Asian countries within one year, is now eyeing the US market.Set up by Phung Le Lam Hai last year after realizing there is high demand for ...

Thumbnail-Photo: Get your business ready for E-commerce!
30.09.2019   #e-commerce #customer satisfaction

Get your business ready for E-commerce!

E-commerce Berlin Expo 2020 starts on the 13th of February 2020

The E-commerce Berlin Expo 2019 gathered more than 55000 visitors, 150 exhibitors and 45+ speakers taking part in the annual fair. The numbers speak for themselves - EBE has become one of the most important e-commerce events in Europe. However, ...

Thumbnail-Photo: HappyOrNot CX360 leader insights
24.09.2019   #customer satisfaction #customer relationship management

HappyOrNot CX360 leader insights

Do you know what type of experience customers expect from your brand?

The following is based on a June 2019 interview with Sami Hero, Chief Operating Officer at HappyOrNot’s global headquarters in Tampere, Finland. He spoke with freelance writer Tom Hagy of Philadelphia. In it we will share our thoughts and ...

Thumbnail-Photo: Online retail sales to exceed 6 trillion dollars by 2024...
18.09.2019   #online trading #e-commerce

Online retail sales to exceed 6 trillion dollars by 2024

Average online customer spend will surpass 1,000 dollars globally per annum

New data from Juniper Research has shown that the total transaction value of remote payments for digital and physical goods will exceed 6 trillion dollars by 2024; representing a growth of 53 percent from 2019.The new research, ‘Mobile & ...

Thumbnail-Photo: The Medial Customer Journey at the POS
29.08.2019   #online trading #brick and mortar retail

The Medial Customer Journey at the POS

Permaplay offers different concepts for a powerful and sales-promoting POS communication

More and more people are buying more and more products in more and more places. The exciting question “Who will win: stationary retailing or online trading?” has been discussed for years. Permaplay Media Solutions Managing Director ...

Thumbnail-Photo: App creates personalised shopping experience...
26.08.2019   #mobile payment #app

App creates personalised shopping experience

The Swiss trading company Valora is opening its first cashless convenience store

The goods are chosen, scanned and paid for using the avec smartphone app. Mobile computer vision specialists Scandit’s scan engine is a key component of the customer-facing app. The future of shopping - whether online or offline - is ...

Thumbnail-Photo: Pay cash? Via code!
26.08.2019   #mobile payment #app

Pay cash? Via code!

Shop online, pay the bill offline

Barzahlen.de relies on good old cash. The concept of the Berlin start-up: shop online, pay in cash at the store. Swimming against the trend of fast online shopping and mobile payment is paying off, says Weina Wang, Head of Retail. In an interview, ...

Thumbnail-Photo: Multi-channel pilot
22.08.2019   #multichannel commerce #logistic solutions

Multi-channel pilot

Zalando delivers same-day for adidas.fr in Paris

Ordered from adidas, delivered by Zalando: In Paris, the two long-term partners are running a test on how to efficiently steer logistics capacity. During the pilot phase, Zalando delivers goods on the same or next day from its own logistics center ...

Thumbnail-Photo: BOPIS: state of the retail industry
16.08.2019   #e-commerce #customer satisfaction

BOPIS: state of the retail industry

Customer experience in the “Buy online, pick up in-store” process

“Retailers who are winning in the BOPIS game have a mature inventory management system that clearly indicates what is available for BOPIS, but those who prioritize order fulfillment are building the greatest customer loyalty as their BOPIS ...

Thumbnail-Photo: Silver Surfers: Older adults ride the wave of mobile technology and shop...
01.08.2019   #online trading #e-commerce

Silver Surfers: Older adults ride the wave of mobile technology and shop online

The increasing importance of e-commerce for senior citizens

You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...

Thumbnail-Photo: Buying behavior? Seasonal, fast and influenced by Social Media!...
29.07.2019   #online trading #e-commerce

Buying behavior? Seasonal, fast and influenced by Social Media!

How do consumers shop online and what do retailers need to know?

Roman Rochel, Head of European Growth at Shopify analyzes the global retailing market and reveals: “More and more merchants sell online, yet they do not have a strong technology background to properly analyze and understand customer behavior. ...

Thumbnail-Photo: U.S. merchants lack critical tools to fuel global expansion...
10.07.2019   #online trading #e-commerce

U.S. merchants lack critical tools to fuel global expansion

Top challenges: payment localization, compliance, and cybersecurity

Rapyd, a FinTech-as-a-Service provider, today announced the results of its inaugural ‘2019 State of Cross-Border eCommerce: U.S. Merchant Outlook’, which found that most U.S. business units (91 percent) prioritize cross-border sales as a ...

Thumbnail-Photo: Start-up offering consumers free same-day delivery...
09.07.2019   #customer satisfaction #logistics

Start-up offering consumers free same-day delivery

New online service for online shopping convenience with no membership fees

A new e-commerce company called Waybuy is changing the way consumers shop online, combining the best in convenience and affordability to make it easier than ever to get the products shoppers need.Founded by Houston-area married couple, Ann and Erik ...

Thumbnail-Photo: Of local heroes and global players
04.07.2019   #online trading #digital marketing

Of local heroes and global players

An overview of online marketplaces

Amazon and eBay – many retailers heavily rely on these top names. Yet there are other online marketplaces that could offer useful features. After all, the easy solution isn’t necessarily the perfect fit for ...

Thumbnail-Photo: “Worldwide shipping: I need it - now!“
24.06.2019   #e-commerce #logistic solutions

“Worldwide shipping: I need it - now!“

Helping eCommerce businesses succeed through international shipping

Micha Augstein, CEO and founder of shipping service provider PARCEL.ONE GmbH is on a mission. He wants to revolutionize online retail with his innovative logistics approach and support online retailers.How does he do it? Retailers simply send their ...

Thumbnail-Photo: Cox Business Annual Survey: What do customers want?...
31.05.2019   #brick and mortar retail #cashpoints

Cox Business' Annual Survey: What do customers want?

Survey shows consumers want greater connection and more American-made products from the small businesses.

Small businesses should keep their cashiers, according to the 2019 Cox Business Consumer Pulse on Small Businesses. The Amazon Go cashier-less shopping model is only of growing interest among respondents ages 18-29 – up eight percentage points ...

Thumbnail-Photo: Online inventory management system
06.05.2019   #online trading #e-commerce

Online inventory management system

5 things e-commerce retailers should look for

In order to perform online efficiently as an Internet retailer, one needs to choose the most effective inventory management system. Its main features should include centralised user interface, full automation, automated stock checking and ...

Thumbnail-Photo: LogiMAT China a big hit in Shanghai
29.04.2019   #logistic solutions #event

LogiMAT China a big hit in Shanghai

Attendees impressed by new location offering unique synergies

LogiMAT China 2019, which ends on April 17, drew impressive numbers of exhibitors and visitors following its move from Nanjing to Shanghai. The idea to host the intralogistics trade show alongside transport logistic China forum, organized by Messe ...

Thumbnail-Photo: E-commerce: AI-powered translations revitalize business...
29.04.2019   #online trading #e-commerce

E-commerce: AI-powered translations revitalize business

Interview with Boris Zielonka, Director Marketing & Sales, Eurotext AG

Retailers who set up an online store can expand their business – especially if they create a multilingual content strategy.As a language and translation service, Eurotext AG supports retailers in this endeavor. From this conversation with ...

Thumbnail-Photo: Social commerce 2.0: artificial intelligence detects purchase intention...
18.04.2019   #e-commerce #sustainability

Social commerce 2.0: artificial intelligence detects purchase intention

Choosy analyzes fashion trends on Instagram – and redesigns them

The fashion world moves at lightning speed – and more than ever thanks to the rise of social media. In the past, key trends emerged off the runways twice a year during fashion weeks. Now Instagram et al. set the tone daily thanks to feeds of ...

Thumbnail-Photo: Mintel announces top global packaging trends for 2019...
09.04.2019   #sustainability #packaging

Mintel announces top global packaging trends for 2019

implications for consumers, brands, and manufacturers

Looking ahead, David Luttenberger, Global Packaging Director at Mintel, discusses the major trends influencing the packaging sector worldwide during 2019, including implications for consumers, brands, and manufacturers.Connected ...

Thumbnail-Photo: Integration to provide more options
04.04.2019   #online trading #e-commerce

Integration to provide more options

real.de and ROQQIO

The real online marketplace is now also open to retailers working with the ROQQIO Commerce Solutions cloud solution. Thanks to the integration of the ROQQIO Commerce Cloud (previously known as eFulfilment), real is offering retailers two new ways of ...

Thumbnail-Photo: Welcome to the tenth edition of the RetailShow Exhibition...
22.03.2019   #e-commerce #cashpoints

Welcome to the tenth edition of the RetailShow Exhibition

Exhibition of Equipment, Technology and Services for Retail

We kindly invite you to participate in the biggest, annual, B2B retail event in Poland: Exhibition of Equipment, Technology and Services for Retail – RetailShow. The closest, tenth edition will be held on 20-21 November 2019 in Warsaw, ...

Thumbnail-Photo: CIE 2019: Chinas premier B2B trade show
04.03.2019   #e-commerce #event

CIE 2019: China's premier B2B trade show

5th International Internet and E-commerce Expo in Shenzhen

CIE 2019, the 5th China (Shenzhen) International Internet and E-commerce Expo, is the premier B2B trade show in China that focuses specifically on internet technologies and e-commerce as well as the related industries. More than 400 exhibitors ...

Thumbnail-Photo: LogiMAT 2019 wraps up with record attendance...
26.02.2019   #logistic solutions #event

LogiMAT 2019 wraps up with record attendance

Final report for LogiMAT 2019 in Stuttgart

The 17th International Trade Show for Intralogistics Solutions and Process Management attracted well over 60,000 industry professionals from around the world. LogiMAT has proven to be more than just a magnet for visitors: It’s also a ...

Thumbnail-Photo: Worry-free legal compliance: tips for newcomers to online retail...
18.02.2019   #online trading #e-commerce

Worry-free legal compliance: tips for newcomers to online retail

Interview with Johannes Drijkoningen, Händlerbund e.V. (German online trade association)

It is imperative for all online retailers to be legally compliant. We talked to Johannes Drijkoningen, Association Advisor at the Händlerbund e.V. about support, relevant information and unfounded fear of digitization. ...

Thumbnail-Photo: Self-service sells
08.02.2019   #touch screens #kiosk terminals

Self-service sells

Kiosks represent an important part of retail’s future

Self-service is growing exponentially in all areas of retail, hotels, restaurants, healthcare and banking environments. Customers increasingly expect self-service technology options and traditional brick-and-mortar stores are no exception. Retailers ...

Thumbnail-Photo: 10 years E-Commerce Day in Cologne
06.02.2019   #e-commerce #event

10 years E-Commerce Day in Cologne

Birthday anniversary at RheinEnergieSTADION

On Friday, 17.05.2019, the E-Commerce Day - made by real.de offers online retailers, manufacturers and other interested parties the opportunity to discover new features and find out about the latest trends in e-commerce. More than 100 exhibitors ...

Thumbnail-Photo: IRI finds consumer confidence making big impact on e-commerce growth...
06.02.2019   #e-commerce #omnichannel

IRI finds consumer confidence making big impact on e-commerce growth

64 percent of omnichannel growth due to e-commerce

While 2019 got off to a rocky start, with a partial government shutdown and trade challenges attributed to tariffs, consumers at the close of 2018 were buoyed by their strong household financial health and were spending accordingly. The latest IRI ...

Thumbnail-Photo: ROQQIO Commerce Solutions connects worlds
06.02.2019   #digitization #Trade fair special EuroCIS 2019

ROQQIO Commerce Solutions connects worlds

Have you ever missed your connection when flying or taking the train? Customers who are having a bumpy journey should not feel that they have fallen out of rhythm with their schedule. Every stage of the journey that a customer embarks upon before ...

Thumbnail-Photo: Luxury fashion spending is on the rise online...
05.02.2019   #e-commerce #fashion

Luxury fashion spending is on the rise online

Nearly half of the online luxury fashion dollar sales come from footwear

U.S. online sales of luxury fashion items are showing significant growth coming from each of the key segments – footwear, accessories, and apparel – according to the new U.S. Luxury E-commerce Report from The NPD Group. Much of the ...

Thumbnail-Photo: Lone Kauri Road Ltd. has new e-commerce site...
04.02.2019   #online trading #e-commerce

Lone Kauri Road Ltd. has new e-commerce site

Offering high performance, sustainable outdoor products

New Zealand-based company, Lone Kauri Road Ltd. recently announced the official launch of its first ecommerce site. Lonekauri.com was created to provide outdoor enthusiasts with premium quality products that minimise environmental impact by ...

Thumbnail-Photo: First-hand packaging technology
01.02.2019   #event #packaging

First-hand packaging technology

LogiMAT 2019 in Stuttgart

In response to new regulations, packaging industry exhibitors at the 17th LogiMAT are showcasing new developments and innovations in machine technology, methods for reducing the use of traditional materials, and brand-new materials.As people become ...

Thumbnail-Photo: A new approach to cash handling
01.02.2019   #payment systems #services

A new approach to cash handling

Cash as a service

Thanks to the rapid expansion of e-commerce and Amazon, there is no doubt that a range of new card payment options are on the rise. At the same time, retailers are still handling enormous amount of cash daily because cash remains by far the most ...

Thumbnail-Photo: Using digital data to drive brick-and-mortar retail success...
31.01.2019   #brick and mortar retail #data analysis

Using digital data to drive brick-and-mortar retail success

Advanced Outlet Analytics

When it comes to using and analyzing relevant data, brick-and-mortar retail lags behind its online competition. While e-commerce retailers use detailed data from web analytics, CRM, and Google searches to analyze user behavior and generate ...

Thumbnail-Photo: SES-imagotag VUSION Pulse Software
30.01.2019   #data warehouse management #software management

SES-imagotag VUSION Pulse Software

Improve Profitability and Reduce Waste

For 25 years, SES-imagotag has been the trusted partner of retailers for digital technology in stores. SES-imagotag, the worldwide leader in smart digital labels and pricing automation, develops a comprehensive IoT and digital platform that delivers ...

Thumbnail-Photo: Marketing strategies are at risk
28.01.2019   #e-commerce #marketing planing

Marketing strategies are at risk

Gartner reveals six predictions to guide marketing leaders through uncertain times ahead

Shifting consumer behaviors, mounting regulatory pressures, organizational shifts and disruptive automation combine to pose a real and destabilizing threat to many marketing leaders and their strategies for the years ahead, according to Gartner ...

Thumbnail-Photo: In touch: iXtenso - Magazine for Retailers at EuroCIS 2019...
22.01.2019   #e-commerce #brick and mortar retail

In touch: iXtenso - Magazine for Retailers at EuroCIS 2019

The freshly printed retail trends are ready for you! Visit us in hall 9, booth E02!

There will be no boredom until and during the fair - which will take place in Düsseldorf from 19.02.-21.02.2019. That's why you can already read what you can look forward to in our EuroCIS 2019 trade fair special! As speedy reporters, ...

Thumbnail-Photo: Visual search: a picture says more than a thousand words...
21.01.2019   #online trading #e-commerce

Visual search: a picture says more than a thousand words

The new product search using images

Showing a photo of a product is often easier than describing it in words. This also applies to e-commerce. That's why customers can now simply upload and find a picture of a desired product online. ...

Thumbnail-Photo: Digital Sales Summit in Hannover
08.01.2019   #e-commerce #digitization

Digital Sales Summit in Hannover

The E-Commerce Event

The Digital Sales Summit will be held for the first time in Hanover on 21 February.An extraordinary location and a LineUp which you have never seen before in the eCommerce industry, this is the easiest way to describe the Digital Sales Summit.In his ...

Thumbnail-Photo: What’s next for payments in 2019?
07.01.2019   #security #payment systems

What’s next for payments in 2019?

US Payments Forum Market Snapshot

The U.S. Payments Forum released its quarterly Market Snapshot, providing a look at the state of EMV chip adoption in the U.S., fraud and what’s next for payments in 2019.According to the U.S. Payments Forum, 99 percent of the top 200 ...

Thumbnail-Photo: The fitting room leading the way of future retail...
04.01.2019   #touch screens #fashion

The fitting room leading the way of future retail

“The combination of physical and digital shopping is more profitable”

The Fitting Room in the shopping mall Nordstan in Gothenburg, Sweden exceeded expectations by combining the best of physical and digital retail. Project highlights include Increased online sales by 43 percent and returns reduced by 89 percent. ...

Thumbnail-Photo: The new connection: Mobile payment via electronic shelf labels...
03.01.2019   #mobile payment #brick and mortar retail

The new connection: Mobile payment via electronic shelf labels

Interview with Alexander Hahn from digital payment service provider Wirecard

It’s a customer’s dream: no more waiting in line at the checkout counter. At this point, consumers can already scan their purchases with their smartphones, pay and leave the store. Wirecard collaborates with SES-imagotag and makes this ...

Thumbnail-Photo: Trend 2019: The digitization of the stationary retail trade...
29.11.2018   #digitization #omnichannel

Trend 2019: The digitization of the stationary retail trade

From retail to omnichannel business model

For stationary retailers, it is no longer enough to think individually about e-commerce or other digital strategies. Instead, the focus is on networking online, mobile and offline channels and implementing a multichannel strategy, the so-called ...

Thumbnail-Photo: EuroCIS 2019: from the trade fair to the points of sale...
27.11.2018   #digitization #POS Solutions

EuroCIS 2019: from the trade fair to the points of sale

Analogue and digital elements merge in physical retail

Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...

Thumbnail-Photo: Report: Online pureplays in UK clothing and footwear 2018-2023...
14.11.2018   #online trading #e-commerce

Report: Online pureplays in UK clothing and footwear 2018-2023

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years

Clothing and footwear spend via online-only retailers is set to soar 67.4 percent over the next five years reaching 7.5 billion pound in 2023, outpacing growth in the sector online (forecast to be 40.3 percent) and accounting for over one ...

Thumbnail-Photo: 6 seal of approvals every online retailer needs to know...
08.11.2018   #online trading #security

6 seal of approvals every online retailer needs to know

Badges boost consumer confidence and increase product sales of online stores

Certificates for online stores are a dime a dozen. Many store owners find it difficult to keep track of all of them. Having said that, customers prefer to shop on websites that have been approved by experts. Yet how valuable are these certificates, ...

Thumbnail-Photo: Things are buzzing in Iceland: food delivery by drone...
05.11.2018   #logistics #delivery

Things are buzzing in Iceland: food delivery by drone

Will drone delivery service soon become a reality in Germany?

Iceland already embraces drone delivery. The delivery service offered by online marketplace aha.is in Reykjavík sends small remote-controlled helicopter drones, thus shortening delivery times and cutting costs. His goal was to be the first ...

Thumbnail-Photo: New digital platform facilitates food delivery from Boston public market...
31.10.2018   #digitization #food retail

New digital platform facilitates food delivery from Boston public market

Mercato has built a robust offering of local butchers, seafood and produce markets

Bostonians who prefer to support local, independent purveyors of specialty foods can now arrange delivery from dozens of the city's finest markets via Mercato. Founded in New York City in 2015, Mercato is an e-commerce ...

Thumbnail-Photo: RFID tags with features for the cashierless store...
29.10.2018   #mobile payment #payment systems

RFID tags with features for the cashierless store

Customers can unlock products on their own thanks to smart tags

China and the U.S. already feature cashierless stores but things are coming along in Europe, too. Several startup companies want to eliminate long checkout lines and advertise better retail security tags. We took a closer look at these ...

Thumbnail-Photo: Mundt: „We are going to deal with the topic of e-commerce in a more...
17.10.2018   #e-commerce #economy

Mundt: „We are going to deal with the topic of e-commerce in a more targeted way“

2017 Annual Report of the Bundeskartellamt

Andreas Mundt: “Our key focus is on protecting competition in the digital economy. We have two key objectives when it comes to the major internet companies. Our task is to keep markets open to ensure they remain contestable and companies ...

Thumbnail-Photo: Top retail industry trends that will redefine the industry...
19.09.2018   #retail #trend research

Top retail industry trends that will redefine the industry

Quantzig, has announced the completion of their latest article on the top retail industry trends

One of the recent studies on the retail industry shows that this industry is extremely competitive and mature in the developed economies across Europe and North America. On the other hand, developing economies such as the Asia-Pacific, Middle East, ...

Thumbnail-Photo: E-payments emerge as go-to method of paying
14.09.2018   #payment systems #payment terminals

E-payments emerge as go-to method of paying

Pressed for time, millennials consumers look for convenience and flexibility

The desire for convenience by consumers is reshaping the retail sector, where retailers are scrambling to offer a seamless shopping experience with latest technologies such as self-service checkout systems and contactless payment technology. In such ...

Thumbnail-Photo: Precision Meets Top Performance
13.09.2018   #printers #scales

Precision Meets Top Performance

Bizerba at the POST-EXPO 2018

Bizerba will present products in the weighing and label sector at this year’s POST-EXPO trade show (Hamburg, Germany, October 9-11). In hall B2, booth 145 of this world-leading trade show dedicated to the mail and parcel service industry, ...

Thumbnail-Photo: DMEXCO 2018 C.A.R.E.
13.09.2018   #online trading #e-commerce

DMEXCO 2018 C.A.R.E.

Impressions of the exhibition: Trends and good prospects

DMEXCO in Cologne is probably one of the most exciting trade fairs covering topics such as digitization, marketing and trends in (online) retail. Whether national or international, each visitor was treated to something exciting, following this ...

Thumbnail-Photo: Showroom-like stores could overthrow the basis for retail rents...
24.08.2018   #brick and mortar retail #real estate

Showroom-like stores could overthrow the basis for retail rents

Traffic and customer data could trump traditional measures

If present trends continue, retail rents might one day be based on traffic and customers rather than traditional metrics such as sales per square foot or percentage rent, observes Mike Harris, Managing Director of CREModels, in a new column for ...

Thumbnail-Photo: Costly online out-of-stock problems for consumer goods...
13.08.2018   #online trading

Costly online out-of-stock problems for consumer goods

GMA report: Potential lost sales could reach 17 billion dollars

A new report shows that out-of-stock rates for online purchases of consumer products in the U.S. are nearly twice as high as in-store availability. The report, issued by the Grocery Manufacturers Association (GMA), shows potential online sales ...

Thumbnail-Photo: Collaboration opportunities between retailers and suppliers...
10.08.2018   #retail #supply chain management

Collaboration opportunities between retailers and suppliers

Retail Collaboration Survey results 2018 by Trace One

Trace One, the world’s largest collaborative retail business network for private label, released the results of its 2018 Retail Collaboration Survey. Surveying 385 grocery retailers and consumer goods suppliers across North America and Europe, ...

Thumbnail-Photo: Hexa research: Online sales
30.07.2018   #e-commerce #consumer demand

Hexa research: Online sales

U.S. online pet food & supplies market worth 6.13 billion dollars by 2025

Online sales for pet food and other products have increased significantly over the past few years. Driven by rising pet ownership in the U.S., demand for pet products is expected to surge over the next few years. Supported by tech savvy consumers, ...

Thumbnail-Photo: Online shopping increases interest to adopt AR...
27.07.2018   #retail #augmented reality

Online shopping increases interest to adopt AR

Major driving factor for augmented reality in retail market

The augmented reality in retail market is expected to be 1,155.8 million US dollars in 2018 and is projected to reach 7951.2 million US dollars by 2023, at a CAGR of 47.1 percent during the forecast period. Increasing online ...

Thumbnail-Photo: Same-day delivery: Tips for small retail businesses...
26.07.2018   #e-commerce #customer satisfaction

Same-day delivery: Tips for small retail businesses

“The delivery time window option in the evening is a great hit": Interview with Arne Schulke, Professor for Management Control & Leadership

Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...

Thumbnail-Photo: Perfectly fitting clothes to prevent retail returns...
13.07.2018   #e-commerce #consulting

Perfectly fitting clothes to prevent retail returns

Product recommendations based on a person’s body data

Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...

Thumbnail-Photo: Online marketing: Huge opportunities after transaction completion...
10.07.2018   #online trading #e-commerce

Online marketing: Huge opportunities after transaction completion

Interview with Geoff Smith, CMO at Rokt on the much underrated confirmation page

"Thank you for your purchase!" Statements like these make customers happy - and their minds more open and receptive to new ideas according to a study by web store optimizer Rokt. Special emphasis is put on the moment right after a ...

Thumbnail-Photo: The big three commerce software companies join forces...
09.07.2018   #e-commerce #omnichannel

The big three commerce software companies join forces

... for omnichannel commerce

The three leading software companies for commerce solutions are set to join forces. eFulfilment Transaction Services GmbH, Futura Retail Solutions AG and höltl Retail Solutions GmbH are merging under the umbrella of ROQQIO Commerce Solutions ...

Thumbnail-Photo: WayFair decision a win for retailers
03.07.2018   #online trading #retail

WayFair decision a win for retailers

SCOTUS ruling acknowledges unforeseeable change in commerce since Quill and Bellas Hess

The Retail Industry Leaders Association (RILA), the trade association for America's largest and most innovative retailers, released a statement celebrating today's decision in South Dakota v. Wayfair, a case that focused on a ...

Thumbnail-Photo: Cyberport implements ESL solution from Delfi Technologies...
03.07.2018   #e-commerce #price labelling

Cyberport implements ESL solution from Delfi Technologies

E-commerce retailers with omnichannel service face great demands for updated product information in all channels.

This also applies to German Cyberport, which is one of Europe's largest consumer electronics retailers with more than 45.000 products. For an omnichannel retailer with such a large product range, it means that there also ...

Thumbnail-Photo: PWA and AMP: How to deliver mobile content faster...
25.06.2018   #mobile shopping

PWA and AMP: How to deliver mobile content faster

Part 3 of the topic series: Mobile optimization

In the third part of our series, we introduce more ways to make a mobile website more user-friendly. Aside from affecting load time, these options can do so much more. The technologies are described in detail in the "Modern Mobile Web ...

Thumbnail-Photo: Paris Retail Week
13.06.2018   #retail #digitization

Paris Retail Week

Smart Phygital 2018 Survey Havas

Paris Retail Week, the annual event dedicated to the global commerce community, will open the doors of its fourth edition at Paris Expo Porte de Versailles on 10-11-12 September 2018. For this occasion, the Havas Paris agency, in partnership with ...

Thumbnail-Photo: eobuwie.pl brings digital fluidity to physical retail...
22.05.2018   #digital signage #brick and mortar retail

eobuwie.pl brings digital fluidity to physical retail

"Blending the convenience of online shopping with the fast fulfilment of brick-and-mortar retail"

eobuwie.pl is striding forward with its new, sector-defining store concept, designed by Dalziel & Pow, which positions the Polish brand as the ‘next big thing’ in footwear retail. The concept is a direct response to the changing ...

Thumbnail-Photo: Consumer mindset mobile first
15.05.2018   #e-commerce #mobile shopping

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

Thumbnail-Photo: E-commerce in furniture retail: experiment, learn, compare notes...
14.05.2018   #online trading #e-commerce

E-commerce in furniture retail: experiment, learn, compare notes

Marcus Diekmann of Matratzen Concord on the road to digital success

In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...

Thumbnail-Photo: Paris Retail Week 2018
30.04.2018   #retail #event

Paris Retail Week 2018

A 4th edition dedicated to the theme of Smart Phygital

Paris Retail Week, the European event dedicated to 360° retail, will open its doors from September 10th to 12th, 2018 at Paris expo Portede Versailles, Pavilion 1. ...

Thumbnail-Photo: Digital transformation: Tasks for the new German government...
24.04.2018   #online trading #e-commerce

Digital transformation: Tasks for the new German government

Smaller retailers ask for support to keep up with the competition

Digital technologies make it possible to increase operational efficiency and develop innovative options and concepts. Nevertheless, digital transformation makes many entrepreneurs feel uneasy. That was one of the results of a survey conducted by the ...

Thumbnail-Photo: Implementing successful e-commerce projects
19.04.2018   #online trading #e-commerce

Implementing successful e-commerce projects

Everything starts with a thought that develops into an idea ...

This also applies to an E-commerce project, which often provides the basis for a company’s digitization strategy. The following important points need to be considered for a successful implementation: Assemble the right team An E-commerce ...

Thumbnail-Photo: Amazon is now the UK’s fifth largest retailer...
18.04.2018   #e-commerce #brick and mortar retail

Amazon is now the UK’s fifth largest retailer

The online giant accounted for over four pounds in every 100 pounds spent on retail in 2017

Amazon is now the fifth biggest player in UK retail, as its retail revenue continues to rise at a rapid pace, according to GlobalData a leading data and analytics company. The online pureplay continues to outstrip growth in the UK online channel ...

Thumbnail-Photo: Online growth among housewares buyers extends to adjacent categories...
05.04.2018   #online trading #e-commerce

Online growth among housewares buyers extends to adjacent categories

“E-commerce has changed the way consumers shop for home products” (Joe Derochowski, executive director at NPD)

U.S. online sales of housewares products increased 18 percent in 2017, according to e-commerce insights from The NPD Group’s Checkout consumer receipt mining service. On average, nearly a quarter of online buyers purchased housewares ...

Thumbnail-Photo: Workwear and uniform manufacturers leverage e-commerce...
04.04.2018   #online trading #e-commerce

Workwear and uniform manufacturers leverage e-commerce

The Global Visionary Science Team at Frost & Sullivan reveals in their analysis - North American Workwear and Uniforms Market, Forecast to 2021 - that e-commerce is emerging as a viable and profitable channel for workwear and uniform ...

Thumbnail-Photo: Payment procedures: online retailers must customize the checkout...
03.04.2018   #online trading #payment systems

Payment procedures: online retailers must customize the checkout experience

What PSD2 and the geoblocking ban mean for payment options in online stores

Credit card, PayPal, direct debit, pay by invoice or instant transfer – payment options for online shoppers drastically influence the buying decision process. Nevertheless, store owners still underestimate the importance of payment choices and ...

Thumbnail-Photo: Using chat to shop online
03.04.2018   #e-commerce #customer relationship management

Using chat to shop online

The integration of payment processes in messenger

A large portion of our days is spent on social networks, forums, blogs and messaging apps. There is still a lot of untapped potential for retailers who want to position themselves and their product choices in these settings. This applies especially ...

Thumbnail-Photo: Cisalfa Sport S.P.A. launches new online shop...
22.03.2018   #e-commerce #fashion

Cisalfa Sport S.P.A. launches new online shop

The new website offers an easy and a very innovative shopping experience: an online shop with a definitely more appeal

For this improvement, Cisalfa Sport S.P.A. chose Keros Digital in order to find solutions to some challenges the business was having. One of these challenges, the distribution network of Cisalfa Sport S.P.A., which is complexed, required a ...

Thumbnail-Photo: It’s all about the right fabrics: an industry sector is entering the...
15.03.2018   #online trading #e-commerce

It’s all about the right fabrics: an industry sector is entering the digital age

”Research online, purchase offline has edged its way into the world of fabrics.“ Interview with Sven-Hendrik Timmermann from JAB ANSTOETZ Group

More than ever, today’s interior design industry has a tough time to attract customers to stores. In this interview, Sven-Hendrik Timmermann, Chief Digital Officer at JAB Josef Anstoetz KG, explains how the textile and fabric outfitter uses ...

Thumbnail-Photo: New VR retail service in collaboration with Alibaba...
14.03.2018   #e-commerce #digitization

New VR retail service in collaboration with Alibaba

Tmall sellers can use iStaging's VR Maker to digitize their physical stores in VR

Having brought VR capabilities to professionals in the real estate, interior design and property listing industries, iStaging is now making in-roads into the retailing sector in cooperation with Alibaba. iStaging is the only self-serve VR capture ...

Thumbnail-Photo: Sunday shopping creates rift
14.03.2018   #online trading #brick and mortar retail

Sunday shopping creates rift

Can Sunday shopping save brick-and-mortar retailers?

The ongoing debate over shopping hours on Sundays has heated up in recent months in Germany. Ver.di (the German trade union) successfully filed lawsuits against a number of Sunday shopping events nationwide. Communities and retail representatives ...

Thumbnail-Photo: The new multimedia shopping experience
19.02.2018   #digital signage #brick and mortar retail

The new multimedia shopping experience

Brick and mortar stores as showrooms for online retailers

Anyone who wants to survive as a brick-and-mortar dealer in the future must offer their customers a special shopping experience and a functioning online store. That’s a widely known fact. But the opposite is also true – and this is ...

Thumbnail-Photo: Unified Commerce: Mapping all processes in real time...
15.02.2018   #online trading #e-commerce

Unified Commerce: Mapping all processes in real time

Avoid "frustrating stumbling blocks in the shopper experience”

Once it was multichannel, then omnichannel and now unified commerce. With new software options, all the functions of a customer journey are supposed to be apparently invisible and run from a single source. Jean-Marc Thienpont, Managing Director POS ...

Thumbnail-Photo: New A.T. Kearney study projects a changing future for retail real estate...
07.02.2018   #brick and mortar retail #retail

New A.T. Kearney study projects a changing future for retail real estate

“Retailers are still opening new stores every year.”

“The Mall Is Dead. Long Live the Mall,” is the main message of The Future of Shopping Centers, a study released today by A.T. Kearney that identifies key trends in retail real estate and how customer demographics and attitudes are ...

Thumbnail-Photo: Launching: TCP/IP enabled SMARTtill Solution®...
06.02.2018   #software management #cash management

Launching: TCP/IP enabled SMARTtill Solution®

Enhance Retail POS with Mobile and Cloud

Over €36 billion is the amount of mobile influenced revenue generated in 2017 according to  this Rapid Value Solutions’ report. Mobile commerce involves the consumer soliciting product knowledge via mobile apps or websites, visiting ...

Thumbnail-Photo: Outerwear purchases
06.02.2018   #online trading #e-commerce

Outerwear purchases

More U.S. apparel consumers are opting for online, reports NPD’s Checkout

According to The NPD Group’s Checkout, a receipt mining service, close to one-third (29 percent) of total online apparel buyers purchased outerwear online in the 12 months ending November 2017, up two percentage points over the previous year. ...

Thumbnail-Photo: ’Shoppertainment’ is the key to increasing sales in-store...
01.02.2018   #customer satisfaction #brick and mortar retail

’Shoppertainment’ is the key to increasing sales in-store

By Mark Thomson, Director of Retail Solutions, Zebra Technologies

In-store retail technology is evolving with great speed, and a growing trend for 2018 is ‘Shoppertainment’, a millennial-led trend where a trip to a shopping centre is as much as seeking an experience as coming home with a product. As ...

Thumbnail-Photo: eBay Inc. reports fourth quarter and full year 2017 results...
01.02.2018   #online trading #e-commerce

eBay Inc. reports fourth quarter and full year 2017 results

eBay delivers record fourth quarter driven by strong holiday performance

eBay Inc., a global commerce leader, delivered revenue for the quarter ended December 31, 2017 of $2.6 billion, increasing 9% on an as-reported basis and 7% on a foreign exchange (FX) neutral basis, primarily driven by gross merchandise ...

Thumbnail-Photo: US consumers: 36 percent plan to grocery shop online in 2018...
31.01.2018   #e-commerce #multichannel commerce

US consumers: 36 percent plan to grocery shop online in 2018

Report highlights importance of an omnichannel grocery experience in 2018 as consumer expectations rise

The annual Grocery eCommerce Forecast completed in partnership with ShopperKit, an in-store fulfillment platform, surveyed over 1,000 U.S. consumers about grocery shopping habits, intent and barriers moving into 2018 to better equip ...

Thumbnail-Photo: Unrealized potential in online food retailing...
30.01.2018   #food retail #delivery

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Thumbnail-Photo: UK click & collect sales set to soar 55.6 percent to 2022...
25.01.2018   #e-commerce #brick and mortar retail

UK click & collect sales set to soar 55.6 percent to 2022

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel, with click & collect sales forecast to account for 13.9 percent of total online spend in 2022, 1.9 percentage points higher than in ...

Thumbnail-Photo: Proceed to checkout? Not on your mobile, say researchers...
15.01.2018   #e-commerce #customer satisfaction

Proceed to checkout? Not on your mobile, say researchers

Shoppers are much less likely to go through with their purchases if they are using phones and tablets to buy goods online

Shoppers hoping to bag a bargain in the post-Christmas sales are much less likely to go through with their purchases if they are using phones and tablets to buy goods online. This is because consumers often worry they are not seeing the full ...

Thumbnail-Photo: COURTS invests in growth by reimagining its omnichannel retail experience...
10.01.2018   #e-commerce #brick and mortar retail

COURTS invests in growth by reimagining its omnichannel retail experience

COURTS Singapore, a popular retailer specialising in electronics, IT and furniture, has redesigned its in-store experiences and omni-channel customer journey

With the help of e-commerce agency SmartOSC, COURTS Singapore, a popular retailer specialising in electronics, IT and furniture, has put more than a year into researching and redesigning its in-store experiences and omni-channel customer journey. ...

Thumbnail-Photo: InternetRetailing EXPO 2018 with focus on omnichannel...
09.01.2018   #e-commerce #event

InternetRetailing EXPO 2018 with focus on omnichannel

The event for digital and multichannel retail returns to the National Exhibition Centre in Birmingham on 21-22 March 2018

This year’s event will have a strong focus on omnichannel, with a programme that encourages attendees to explore how they can extend online success to deliver the type of frictionless customer experiences that have been proven to win customer ...

Thumbnail-Photo: Click & Collect: More in-store sales thanks to store pickup...
08.01.2018   #online trading #e-commerce

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

Thumbnail-Photo: How a sense of touch helped Eton shirts double expected sales...
13.12.2017   #digital signage #brick and mortar retail

How a sense of touch helped Eton shirts double expected sales

Eton equipped their brick-and-mortar stores with a range of touchscreen displays

The fashion retail space is evolving. The fact is, more and more consumers are tethered to devices, their faces glowing in a blue, e-commerce-hue of smart phones, tablets and laptops. That’s not to say the in-store fashion shopping experience ...

Thumbnail-Photo: Live video shopping: in-store personal shopping assistance for online...
13.12.2017   #consulting #video cameras

Live video shopping: in-store personal shopping assistance for online customers

Barbara Frères guides customers with video chat technology

The Barbara Frères Boutique in Düsseldorf specializes in designer children’s fashion. To position itself in the omnichannel world, the fashion boutique doesn’t just offer an online store, a chat function and curated outfit ...

Thumbnail-Photo: Elo introduces the future of self-service with new Wallaby stands...
13.12.2017   #touch screens #self service terminals

Elo introduces the future of self-service with new Wallaby stands

New Wallaby stands deliver a streamlined self-service platform

Elo, global supplier of touchscreen solutions, introduced the new Wallaby self-service countertop and floor stands for an elegant and simple interactive touchscreen experience in high-traffic environments. The Wallaby self-service stands deliver an ...

Thumbnail-Photo: Mister Spex rolls out the latest Intershop Commerce Suite...
12.12.2017   #e-commerce #software applications

Mister Spex rolls out the latest Intershop Commerce Suite

New commerce platform powers a consistent multi-channel concept with faster interfaces and reduced maintenance needs

Mister Spex, Europe’s largest online optician, is extending its successful cooperation with Intershop with the rollout of the latest Intershop Commerce Suite, across nine European webshops. The new commerce platform allows Mister Spex to ...

Thumbnail-Photo: “Just walk out“: the invisible payment process...
06.12.2017   #online trading #e-commerce

“Just walk out“: the invisible payment process

Pay automatically with zero-click payment and smart store technologies

Retailers are constantly looking for solutions that make payments easier and more automated. After all, an easy payment process also makes it easier to spend money, at least when it comes to small amounts and quantities. According to a study by ...

Thumbnail-Photo: Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year...
27.11.2017   #online trading #e-commerce

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Thumbnail-Photo: Parcel lockers: around the clock delivery service...
22.11.2017   #online trading #e-commerce

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Thumbnail-Photo: Biologically effective lighting in retail
13.11.2017   #customer satisfaction #lighting systems

Biologically effective lighting in retail

Human-centric lighting benefits employees

Over the past ten years, energy efficiency thanks to LED technology has shaped both the lighting market and the retail sector. Lighting became more efficient, smarter and comparable in price with today’s halogen and similar lighting options. ...

Thumbnail-Photo: SES-imagotag and Hussmann partner in Australia...
06.11.2017   #brick and mortar retail #refrigeration cabinets

SES-imagotag and Hussmann partner in Australia

Cooperation fosters ultra-efficient, connected stores

Hussmann Australia and SES-imagotag signed a distribution agreement to launch an IOT platform for retailers in Australia. The partnership focuses on enabling Australian food retailers to create ultra-efficient, data-driven connected stores and ...

Thumbnail-Photo: The connected associate
27.10.2017   #security #brick and mortar retail

The "connected" associate

With personal consulting at the POI improving the customer experience

A superficial observation of online growth rates can give the impression that e-commerce is continuing its triumphant march and stationary retail is driven back. However, industry experts know this view is too simplistic and a closer look is ...

Thumbnail-Photo: Carrefour launches My Carrefour data intelligence platform in Brazil...
19.10.2017   #online trading #app

Carrefour launches My Carrefour data intelligence platform in Brazil

The new program translates the company’s omni-channel strategy in the country

Carrefour launches in Brazil the My Carrefour omni-channel data intelligence platform  which concentrates the company’s retail services in a single democratic, free and national benefits program, composed of offers, coupons and other ...

Thumbnail-Photo: Retail isn’t doomed, but a tectonic shift is under way...
18.10.2017   #e-commerce #brick and mortar retail

Retail isn’t doomed, but a tectonic shift is under way

What’s causing this retail shift?

Online shopping has put tremendous pressure on brick-and-mortar retailers, causing large numbers of locations to go out of business. But lest anyone think retail is shrinking, the opposite is actually true. As of July 2017, retail sales were up ...

Thumbnail-Photo: Online shoppers plan to spend more than in-store shoppers this holiday...
17.10.2017   #online trading #brick and mortar retail

Online shoppers plan to spend more than in-store shoppers this holiday

The rivalry between online and traditional retail will heat up during the 2017 holiday season

On average, U.S. consumers anticipate doing nearly 40 percent of their 2017 holiday shopping online, up from one-third just two years ago. According to NPD’s 2017 Holiday Purchase Intentions Survey, consumers who will be holiday shopping ...

Thumbnail-Photo: Hardwick Clothes re-launches brand, growing heritage fashion appeal...
10.10.2017   #e-commerce #fashion

Hardwick Clothes re-launches brand, growing heritage fashion appeal

America's oldest Made in USA tailored clothing maker has launched a new flagship website and brand identity update

Drafting off of steady seasonal increases in both wholesale and retail sales, including the company's first line in clothing retailer Saks Fifth Avenue's New York City stores and Southern department store Dillard's, as well as ...

Thumbnail-Photo: Smart retail through use of sensor technology...
29.09.2017   #brick and mortar retail #customer relationship management

Smart retail through use of sensor technology

How brick-and-mortar retail can catch up to the informational edge of e-commerce

E-commerce has a clear advantage over brick-and-mortar retail when it comes to subjects like big data, personalization, and automation. Every time search and buying processes take place online, information about customers practically collects ...

Thumbnail-Photo: Shopping with voice command
26.09.2017   #online trading #brick and mortar retail

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Thumbnail-Photo: Join 225+ speakers at Shoptalk Europe, 8-11 October, Copenhagen...
26.09.2017   #e-commerce #retail

Join 225+ speakers at Shoptalk Europe, 8-11 October, Copenhagen

Content, dialogue and networking at Europe’s largest conference for retail and eCommerce

Shoptalk Europe, 2017’s most anticipated European event for retail and eCommerce innovation, today announced that more than 2,200 executives from established retailers and brands, startup direct-to-consumer disruptors, large and early stage ...

Thumbnail-Photo: Creating world leading digital positions for shopping centres...
26.09.2017   #data management #online marketing

Creating world leading digital positions for shopping centres

Boostcom customers reach digital footprint of more than 30 percent of physical shoppers

Boostcom, the globally leading “proptech” provider for shopping centres, has delivered world leading digital positions for its shopping centre customers. One example is the Norwegian shopping centre Down Town, owned by Citycon. The ...

Thumbnail-Photo: Online giant Alibaba seeks to boost brick-and-mortar retail in China...
21.09.2017   #e-commerce #brick and mortar retail

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

Thumbnail-Photo: British Land: Offline and online stimulate each other...
06.09.2017   #e-commerce #store branding

British Land: Offline and online stimulate each other

New research reveals symbiotic relationship between a brand’s physical store and its ecommerce platform

The research, using data from Connexity Hitwise, shows that when a new store opens, traffic to the retailer’s website from the surrounding postal area increases by 52 percent on average within six weeks of opening. Importantly, digital traffic ...

Thumbnail-Photo: Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa...
29.08.2017   #online trading #voice commerce

Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa

Online-only grocery retailer introduces app for voice-controlled shopping

Grocery shopping just got even easier thanks to Ocado. The online-only grocery retailer today announces it will be the first supermarket in the UK to launch an app for the voice-controlled Amazon Alexa. The Ocado app for Amazon Alexa, the voice ...

Thumbnail-Photo: Overstock.com announces adoption of all the major cryptocurrency payments...
17.08.2017   #online trading #payment systems

Overstock.com announces adoption of all the major cryptocurrency payments

First major retailer to accept bitcoin continues to lead the way in adoption of cryptocurrency payments

Overstock.com announces an integration with ShapeShift, the world’s leading instant digital asset exchange, that allows customers to use all the major cryptocurrencies, including Ethereum, Litecoin, Dash, Monero, and the new Bitcoin Cash, ...

Thumbnail-Photo: New Temando ‘State of Shipping in Commerce’ report reveals gap...
15.08.2017   #online trading #e-commerce

New Temando ‘State of Shipping in Commerce’ report reveals gap between U.S. retailers and Prime-centric online shoppers

Survey identifies CX-driven shipping experiences as critical to conversion

Temando, a leading shipping and fulfilment software platform for commerce, today announced United States retailer and consumer survey data from its annual research report ‘State of Shipping in Commerce’. The survey polled 270 small and ...

Thumbnail-Photo: Shoppable content: content and commerce merge with a click...
07.08.2017   #online trading #digital signage

Shoppable content: content and commerce merge with a click

The potential goes beyond fashion and sports

Shoppable content is a fairly recent e-commerce trend, albeit one that is gaining momentum in the fields of fashion, sports, interior design as well as food. Its implementation is technically sophisticated, but what’s most important is the ...

Thumbnail-Photo: Carrefour opens hypermarket store in São Paulo...
07.08.2017   #shop building #customer relationship management

Carrefour opens hypermarket store in São Paulo

Bakery, Rotisserie and Butcher’s counters with gained glass walls, enabling to see the manufacture

Carrefour inaugurates an hypermarket store in São Paulo in the new Jardim Pamplona Shopping Center. The store has more than 5,600 square meters and an assortment of about 34,000 products, with special emphasis on own brand products and fresh ...

Thumbnail-Photo: Research examines benefits of promoting competing retail websites...
03.08.2017   #online trading #marketing research

Research examines benefits of promoting competing retail websites

In-store advertising by competitors is a common practice across the web and can be advantageous for both retailers

A few years ago, Dr. Mohammad Zia PhD was checking flight prices on Expedia when he was puzzled by a section of the website that prompted him to run the same search on competing travel websites, including Priceline and Orbitz. "Instead of ...

Thumbnail-Photo: The retail industry needs digital experts
27.07.2017   #retail #personnel management

The retail industry needs digital experts

Companies compete for candidates and vice versa

Digital transformation calls for highly qualified staff, also when it comes to the retail sector. Specialists with years of professional experience are much sought-after and courted with creative human resources marketing campaigns. Yet this search ...

Thumbnail-Photo: New internationalization study
27.07.2017   #e-commerce #marketing research

New internationalization study

E-commerce retailers in the USA want to expand into Europe

"Europe is one of the largest and most dynamic e-commerce markets in the world", emphasizes Frank Schirrmeister, CEO at Arvato SCM Solutions. "US brands, therefore, need to actively improve their reputations in Europe." Hence, ...

Thumbnail-Photo: From shopping center to third place
19.07.2017   #e-commerce #design

From shopping center to third place

Entertainment and gastronomy dictate tomorrow’s shopping center concepts

Only eight shopping centers are currently being built in Germany. There are a number of reasons for this. Booming online business, extensive approval processes and the development of new building sites thwart development. To stay attractive, ...

Thumbnail-Photo: UK smartphone shopping to overtake tablet spend by 2018...
10.07.2017   #online trading #e-commerce

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

Thumbnail-Photo: Robots and automated processes are the future of warehouse logistics...
01.07.2017   #e-commerce #personnel management

Robots and automated processes are the future of warehouse logistics

Staff shortages and the e-commerce boom call for all resources

When e-commerce retailers sell products every few seconds, it creates enormous challenges for their logistics processes. Sufficient qualified staff is currently not available to handle these tasks. This is why automated resources such as driverless ...

Thumbnail-Photo: Research for retailers on transforming omni-channel strategies...
30.06.2017   #mobile payment #mobile shopping

Research for retailers on transforming omni-channel strategies

Global consumer survey research quantifies new patterns of shopper behavior

The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...

Thumbnail-Photo: Global online baby products retailing market 2017-2021...
23.06.2017   #e-commerce #marketing research

Global online baby products retailing market 2017-2021

The retailing of different types of baby products through online or e-commerce is considered as online baby products retailing.

The retailing of different types of baby products through online or e-commerce is considered as online baby products retailing. Online retail provides consumers with the convenience to purchase products of their choice online and payment ...

Thumbnail-Photo: Study: Pet product ecommerce trends
22.06.2017   #e-commerce #marketing research

Study: Pet product ecommerce trends

If the seeming omnipresence of ecommerce innovator Amazon is an indicator of anything, it's that the power and influence of online retailing is not to be underestimated.

If the seeming omnipresence of ecommerce innovator Amazon is an indicator of anything, it's that the power and influence of online retailing is not to be underestimated. The nigh limitless scope of products available online through Amazon ...

Thumbnail-Photo: Growth equity fund Scope partners with Happy Plugs...
20.06.2017   #e-commerce #sustainability

Growth equity fund Scope partners with Happy Plugs

Scope will add a scalable platform supporting sustainable brand growth and presence, further enhancing Happy Plugs' expansion internationally

Happy Plugs (brand for fashion tech creating consumer electronics accessories) announced their partnership with Scope, a growth equity fund. Scope will add a scalable platform supporting sustainable brand growth and presence, further ...

Thumbnail-Photo: Support in the fight against fraudulent shoppers...
20.06.2017   #e-commerce #consulting

"Support in the fight against fraudulent shoppers"

Interview with Attorney Yvonne Bachmann about the German Händlerbund eBay Study 2017

Selling products on portals like Ebay or Amazon seems to be easy at first glance. However, retailers should consider some things to be legally on the safe side. We talk with Yvonne Bachmann about pitfalls and best practice. ...

Thumbnail-Photo: Ranking retailers from top to bottom on customer loyalty...
19.06.2017   #customer satisfaction #customer analysis

Ranking retailers from top to bottom on customer loyalty

inMarket utilizes its industry-leading location data to project growth and closures

inMarket announced its Spring 2017 Loyalty Report for Retail. This report is the first in a series that will cover various brick and mortar verticals, using mobile location data to identify customer loyalty.  inMarket uses ...

Thumbnail-Photo: Affordable clothing e-retailer RoseWholesale is becoming more...
16.06.2017   #online trading #e-commerce

Affordable clothing e-retailer RoseWholesale is becoming more customer-centric

E-commerce clothing site is focusing on better quality and an easier shopping process

RoseWholesale, an Asia-based online fashion retailer with wholesale prices, has taken several major steps to ensure product quality and enhance the shopping process. "The increase in Internet shopping in recent years has encouraged many ...

Thumbnail-Photo: Duty Free: Get around new airline baggage restrictions...
15.06.2017   #e-commerce

Duty Free: Get around new airline baggage restrictions

Retailer Dutyfreeonboard.com delivers straight to travelers' homes or anywhere in the US and pay the duties for them.

Retailer Dutyfreeonboard.com has eliminated the hassle of passengers carrying their coveted discounted duty free purchases & dealing with airline restrictions by delivering straight to travelers' homes or anywhere in the US and paying the ...

Thumbnail-Photo: Books: Local online business opened retail store...
09.06.2017   #e-commerce #brick and mortar retail

Books: Local online business opened retail store

The owner of the warehouse book sale, One Dollar Bookswap and Amazon retailer, Murfbooks, is offering the Dayton area another opportunity to find the books and media they seek.

The owner of the popular warehouse book sale, One Dollar Bookswap and Amazon retailer, Murfbooks, is offering the Dayton area another opportunity to find the books and media they seek at affordable prices. Greg Murphy, Owner of the One Dollar ...

Thumbnail-Photo: OpenJaw Technologies selects Amazon Web Services cloud infrastructure...
09.06.2017   #e-commerce

OpenJaw Technologies selects Amazon Web Services cloud infrastructure

OpenJaw is moving its t-Retail platform to AWS to reliably and securely scale the t-Retail platform for future global growth.

The Dublin-headquartered travel tech company delivers e-commerce technology to the world’s leading travel brands such as British Airways, Cathay Pacific, Iberia Airlines, Hainan Airlines, AIMIA, Loyalty One, Four Seasons, Avis, and Air ...

Thumbnail-Photo: SkatePro thinks out of the box
06.06.2017   #electronic shelf labels (ESL) #price labelling

SkatePro thinks out of the box

Best B2C E-commerce company creates new opportunities with electronic shelf labels

SkatePro - Scandinavia's largest online skateshop for scooters, roller skates and skate boards, was started in 1996 and has stores in both Århus and Copenhagen (Denmark). ...

Thumbnail-Photo: India: B2C E-Commerce growth rate through 2021...
02.06.2017   #e-commerce #marketing research

India: B2C E-Commerce growth rate through 2021

The new report "India B2C E-Commerce Market 2017" focuses on India’s E-Commerce.

It highlights new findings such as that out of the leading Asian online retail markets, India is expected to have the strongest growth rate through 2021. Online retail made up a mere one-digit percentage share of all retail sales in India in ...

Thumbnail-Photo: Strategy for the future: back to consulting
02.06.2017   #e-commerce #customer satisfaction

Strategy for the future: back to consulting

Curated Shopping promises an ideal shopping experience in online retail

Online shopping – a shopper’s paradise. It offers a huge selection, there is no commitment, you can do it without interruption and it’s fast. At least that’s the ideal concept. Reality often differs greatly. Finding the right ...

Thumbnail-Photo: Zalando to open its first Nordic fulfillment center in Sweden...
29.05.2017   #services #delivery

Zalando to open its first Nordic fulfillment center in Sweden

To meet the demand of the Nordic customers, and to further penetrate the market, investing in convenience is crucial

Zalando successfully completed its location search to open its first Nordic fulfillment center in Sweden later this year. Together with the developer NREP Logicenters, Zalando will build a fulfillment center in Brunna, situated in the county of ...

Thumbnail-Photo: Global market study on gift cards
26.05.2017   #marketing research #business developement

Global market study on gift cards

According to Persistence Market Research's analysis, the gift card market in the APAC region is expected to witness a higher growth rate over the projected period.

With the markets in North America and Europe together accounting for more than 65 percent of the global gift card market revenue share in 2015, an exact estimation of where these markets are headed in terms of performance is the ...

Thumbnail-Photo: Report on omni-channel retail market
02.05.2017   #multichannel commerce #trend research

Report on omni-channel retail market

In-depth analysis of the global addressable omni-channel retail market by value

The report titled "Global Omni-channel Retail Market: Size, Trends & Forecasts (2017-2021)", provides an in-depth analysis of the global addressable omni-channel retail market by value. The report also gives an insight of the global ...

Thumbnail-Photo: NCR and IHL Group Research Report reveals high-growth retailers spend 69...
27.04.2017   #e-commerce #customer relationship management

NCR and IHL Group Research Report reveals high-growth retailers spend 69 percent more on IT

Report found three key strategic areas of attention: seamless shopping experience, personalization and store transformation

Retailers who spend more on technology are more likely to enjoy high sales growth, according to a recent survey that IHL Group and NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today revealed. The Unified Commerce ...

Thumbnail-Photo: Click & Collect: the future of online grocery shopping...
05.04.2017   #online trading #e-commerce

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Thumbnail-Photo: Visual Merchandising: Using a good story to stimulate the customers...
08.03.2017   #sales promotion #visual merchandising

Visual Merchandising: Using a good story to stimulate the customer's imagination

It is all about the best decoration, because you buy with your eyes first

In times of e-commerce, visual marketing is becoming more and more important. Emotions and a well thought out story are crucial elements of the visual merchandising processes. The EuroShop dimension “Visual Merchandising” demonstrates ...

07.03.2017   #e-commerce #brick and mortar retail

EuroShop 2017: reat time retail operations with smart cosmos solutions

smart cosmos at EuroShop 2017

smart cosmos shows how living product data connects the real world to the digital world. ...

Thumbnail-Photo: NCR - Improving the customer’s journey through the store...
06.03.2017   #e-commerce #multichannel commerce

NCR - Improving the customer’s journey through the store

“The unified commerce landscape”

NCR, a company known for making the lives of both retailers and customers easier, has been investing a lot of work in a study called “The unified commerce landscape”. We are speaking to Jessica Bryant to learn more about this study. ...

Thumbnail-Photo: The supermarket of the future - SES-imagotag Deutschland GmbH...
05.03.2017   #e-commerce #brick and mortar retail

The supermarket of the future - SES-imagotag Deutschland GmbH

Searching a product in the supermarket will soon be a thing of the past for both customers and employees

This is made possible by the "connected store". Guillaume Portier from SES-imagotag Deutschland GmbH explains how it works. ...

Thumbnail-Photo: Toshiba enables brilliant commerce at EuroShop 2017...
02.03.2017   #e-commerce #epos systems

Toshiba enables brilliant commerce at EuroShop 2017

Toshiba to demonstrate new innovative retail solutions in Hall 6, Stand C41

Toshiba Global Commerce Solutions, Inc. and its parent organization, Toshiba TEC Corporation (TTEC), will showcase a broad variety of retail solutions in Hall 6, Stand C41 during EuroShop, the world’s No. 1 retail trade fair, held 5 – 9 ...

Thumbnail-Photo: Cross-border B2C E-Commerce drives intra-regional retail trade in Europe...
23.02.2017   #e-commerce #trend research

Cross-border B2C E-Commerce drives intra-regional retail trade in Europe

Strong intra-regional cross-border E-Commerce trend develops, as many online shoppers in Europe buy from countries in the same region

The report “Europe Cross-Border B2C E-Commerce 2017” reveals key trends and perspectives of cross-border online retail in this region, citing multiple market statistics, forecasts and consumer surveys. One of the key findings of the ...

Thumbnail-Photo: Carrefour Spain rolls out compressed natural gas trucks in its fleet...
22.02.2017   #sustainability #logistic systems

Carrefour Spain rolls out compressed natural gas trucks in its fleet

Vehicles reduce nitrogen oxide (Nox) emissions by up to 99 percent and the level of particles emitted by 95 percent

Carrefour Spain, is incorporating compressed natural gas trucks in its fleet to carry out deliveries of e-commerce orders together with home delivery vans with the same characteristics. These vehicles reduce nitrogen oxide (Nox) emissions by up ...

Thumbnail-Photo: Starbucks debuts voice ordering
10.02.2017   #e-commerce #mobile shopping

Starbucks debuts voice ordering

Starbucks launches voice ordering capabilities within Starbucks mobile iOS app and Amazon Alexa platform

Starbucks is taking the next step toward evolving the digital customer experience by launching voice ordering capabilities within the Starbucks mobile iOS app and the popular Amazon Alexa platform. These features are an extension of Starbucks ...

Thumbnail-Photo: Why is it so hard to get omni-channel right?...
01.02.2017   #e-commerce #multichannel commerce

Why is it so hard to get omni-channel right?

NCR Enactor comes in to get full transparency across all channels with a single view of customer, inventory and price

Even though the industry has been talking about omni-channel for years, many retailers still find it challenging to implement omni-channel strategies. They struggle to get full transparency across all channels with a single view of customer, ...

Thumbnail-Photo: Pure-, cross-, multi- or omni-channel retailing …...
01.02.2017   #e-commerce #customer relationship management

Pure-, cross-, multi- or omni-channel retailing …

Retailers tend to get lost in their own buzz-words and to lose sight of the most important aspect: What do customers actually want?

One of the special charms about the lagoon city of Venice is its many channels, or canals, both small and big. Innumerable bridges connect them to an open labyrinth of water, as well as traditional streets. With so many different shopping channels ...

Thumbnail-Photo: Study finds mobile investments pay off in evolving retail landscape...
31.01.2017   #e-commerce #mobile shopping

Study finds mobile investments pay off in evolving retail landscape

Most retailers are foregoing virtual and augmented reality and are investing in customer experience

Amid a seismic shift in how U.S. consumers shop, retailers are vying for time on their customers’ screens across all their devices — before, during and after a purchase. That is according to "The State of Retailing Online 2017: Key ...

Thumbnail-Photo: Successful omnichannel project by OSP and novomind in Thailand...
18.01.2017   #online trading #software developement

Successful omnichannel project by OSP and novomind in Thailand

The omnichannel software Movex will be integrated for a webshop project by the Thai retail group CP ALL

Successful omnichannel entry for the Thai retail group CP ALL: Otto Group Solution Provider (OSP), an IT service provider with many years of experience in retail and logistics, launched the first CP All webshop that is linked with other sales ...

Thumbnail-Photo: Digital transformation strengthens brick-and-mortar retail...
16.01.2017   #e-commerce #retail

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

Thumbnail-Photo: Online sales to account for a larger share of retail in Germany...
12.01.2017   #online trading

Online sales to account for a larger share of retail in Germany

yStats.com report

The publication, "Germany B2C E-Commerce Sales Forecasts: 2016 to 2020," synthesizes several reliable primary sources in outlining future growth. The fifth largest E-Commerce market globally, and the second largest in Europe after the ...

Thumbnail-Photo: The future of the grocery store
10.01.2017   #e-commerce #brick and mortar retail

The future of the grocery store

How it holds up to e-commerce and changing customer behaviours

A grocery store is so much more than a place to buy food. It can also be a bank, a pharmacy, a postal office, a restaurant, and so on. At the same time, customers are increasingly buying their groceries online and in many places, they are starting ...

Thumbnail-Photo: Retail 4.0: More Data = Better Data?
09.01.2017   #EuroShop #big data

Retail 4.0: More Data = Better Data?

Predictive analytics and big data are central themes in the Retail Technology segment of EuroShop

The validity of data increases with the amount of data available – provided there are suitable tools available for fast analysis in order to identify demand trends early on, optimise ranges and inventories or offer networked shoppers a ...

Thumbnail-Photo: Retail 4.0: Scale and Data Management in Modern Grocery Stores...
01.01.2017   #data management #scales

Retail 4.0: Scale and Data Management in Modern Grocery Stores

Digital traders with a customer-centric strategy turn out to be successful

The retail business has already arrived in the middle of the digital revolution. This entails more than just a transformation from static to digital trade or strategies for online marketing and e-commerce. Basically, the success model is not new, ...

Thumbnail-Photo: yStats.com report: Online retail sales in Japan will continue growth...
15.12.2016   #e-commerce #retail

yStats.com report: Online retail sales in Japan will continue growth

Rakuten and Amazon are the most popular sites

Slower, but continued growth of online retail in Japan is the prediction in a new publication from Hamburg-based yStats.com, "Japan B2C E-Commerce Sales Forecasts: 2016 to 2020." The report combines information from reliable primary ...

Thumbnail-Photo: Logistics conquers the private sphere and entices with new delivery...
14.12.2016   #logistic systems #delivery

Logistics conquers the private sphere and entices with new delivery options

Online retailers want to offer faster delivery in the future

Christmas is just around the corner and with it comes the annual gift buying. You would think it’s a great time for online retailers. Yet despite the great e-commerce growth in 2016, there is still one final nuisance for customers that many ...

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Seven Senders GmbH
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10435 Berlin
DataFeedWatch
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Atrada Trading Network AG
Atrada Trading Network AG
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diva-e Digital Value Enterprise GmbH
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CIS GmbH
CIS GmbH
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Scurri
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Y35EK88 Wexford
iAdvize
9 Rue Nina Simone Euronantes Gare, Le Berlingot bât. B
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Intelligent Reach
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Dream Cyber Infoway PVT LTD
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452010 Indore
Pepperi
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NY 10001 New York
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Markgrafenstr. 11
10969 Berlin
Daisy IT Managed Services
Daisy House, Unit 16 & 20, Lindred Road Nelson
BB9 5SR Lancashire
Demandware
Erika-Mann-Str. 57
80687 München
JTRS / Econocom
Alderley Road
SK9 1RL Wilmslow
ORACLE Deutschland B.V. & Co. KG
ORACLE Deutschland B.V. & Co. KG
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10587 Berlin
RetailBox+
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Trusted Shops GmbH
Trusted Shops GmbH
Subbelrather Straße 15c
50823 Köln
Institut für Handelsforschung (IfH)
Institut für Handelsforschung (IfH)
Dürener Str. 401b
50858 Köln
Heidelberger Payment GmbH
Heidelberger Payment GmbH
Vangerowstraße 18
69115 Heidelberg
Customer Solutions GmbH
Bredeneyer Straße 23
45133 Essen
Catchoom
Via Augusta 59, 4th floor, 419
08006 Barcelona
cludes GmbH
Van-der-Upwich-Str. 12
41334 Nettetal
Shirtee Cloud
Vogelsanger Straße 356-358
50827 Vogelsanger Straße
Speed4Trade GmbH
Speed4Trade GmbH
An den Gärten 8-10
92665 Altenstadt
Eurotext AG
Eurotext AG
Schürerstraße 3
97080 Würzburg
Trinodis GmbH
Trinodis GmbH
Friedrich-Bergius-Ring 5a
97076 Würzburg
Klarna GmbH
Klarna GmbH
Im MediaPark 8a
50670 Köln
EUROEXPO Messe- und Kongress-GmbH
EUROEXPO Messe- und Kongress-GmbH
Joseph-Dollinger-Bogen 9
80807 München
SHI GmbH
SHI GmbH
Konrad-Adenauer-Allee 15
86150 Augsburg
IANEO Solutions GmbH
IANEO Solutions GmbH
Eisenbahnstr. 28
66299 Friedrichsthal
GiroSolution AG
GiroSolution AG
Hauptstraße 27
88699 Frickingen
Queue-it
Klausdalsbrovej 601
2750 Ballerup
CB Squared
Kings View House 3 Bartholemew's Walk Cambridgeshire Business Park
CB7 4EA Ely
004 GmbH
Stengerstr. 9
63741 Aschaffenburg
nexum AG
nexum AG
Vogelsanger Straße 321a
50827 Köln
LANCOM Systems GmbH
LANCOM Systems GmbH
Adenauerstraße 20 / B2
52146 Würselen
expert e-Commerce GmbH
Bayernstr. 4
30855 Langenhagen
plentysystems AG
plentysystems AG
Bürgermeister-Brunner-Straße 15
34117 Kassel
ShopCommerce
Albertstr 91
42289 Wuppertal
Sanderson Multi-Channel Retail Solutions Ltd
Manor Road
CV1 2GF Coventry, West Midlands
BlackbullTechnosoft
B335 New Ashok Nagar
110096 Delhi
Mind Digital Group
DMCC Business Centre, Unit No. I5-PF-81 Gold Tower, Jumeirah Lake Towers
500001 Dubai
Intershop Communications AG
Intershop Tower
07740 Jena
micropayment GmbH
micropayment GmbH
Scharnwerberstrasse 69
12587 Berlin
microtech GmbH
microtech GmbH
Arthur-Rauner-Str. 5
55595 Hargesheim
EVO Payments International GmbH
EVO Payments International GmbH
Elsa-Brändström-Str. 10-12
50668 Köln
Unic AG
Hohlstrasse 536
8048 Zürich
E-Commerce-Center Köln (ECC Köln)
E-Commerce-Center Köln (ECC Köln)
Dürener Str. 401 b
50858 Köln
Soyooz
106 Avenue Pierre de Coubertin
53000 Laval
Koderspot
R-656 / 1st Floor, Sector 14-A, Shadman Town, Qalandriya Chowk, North Nazimabad, Karachi.
74600 karachi
Result Rich
Nallurhalli Road 9th and 10th Floors, Brigade IRV, Whitefield, Bengaluru, Karnataka , India
560066 Banglore
eggheads GmbH
eggheads GmbH
Alte Wittener Straße 50
44803 Bochum
SoftPoint GmbH
SoftPoint GmbH
O'Brien Str. 3
91126 Schwabach
Arvato Systems GmbH
Arvato Systems GmbH
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33333 Gütersloh
Management Forum der Verlagsgruppe Handelsblatt GmbH
Management Forum der Verlagsgruppe Handelsblatt GmbH
Eschersheimer Landstr. 50
60322 Frankfurt am Main
cateno GmbH & Co. KG
cateno GmbH & Co. KG
Bahnhofstraße 14
64658 Fürth
eTribes Connect GmbH
Wendenstraße 130
20537 Hamburg
FOKO Retail
153A Promenade du Portage, Suite 200
J8X 2K4 Gatineau, Qc,
logicsale AG
logicsale AG
Schanzenstraße 6-20 Kupferhütte 4.4
51063 Köln
Comosoft GmbH
Comosoft GmbH
Hindenburgstr. 49
22297 Hamburg
etrada GmbH
etrada GmbH
Osnabrücker Str. 17
49477 Ibbenbüren
mantau design and marketing agency
Schaarsteinwegsbrücke 2
20459 Hamburg
ROQQIO Commerce Solutions GmbH
ROQQIO Commerce Solutions GmbH
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21079 Hamburg
CosmoShop GmbH
CosmoShop GmbH
Zeppelinstrasse 2
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hybris GmbH
hybris GmbH
Nymphenburger Str. 86
80636 München
D&G-Software GmbH
D&G-Software GmbH
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PAQATO GmbH
Johann-Krane-Weg 6
48149 Münster
Wirecard AG
Wirecard AG
Einsteinring 35
85609 Aschheim
WEBSALE AG
Gutenstetter Str. 2
90449 Nürnberg
communicode AG
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60528 Frankfurt am Main
ChannelAdvisor
ChannelAdvisor
Oranienburger Str. 87
10178 Berlin
encurio GmbH
encurio GmbH
Neusser Landstr. 80 - Im Kirchhof
50769 Köln
RankRage SEO & Online Marketing
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50735 Köln
Simplifi Solution Pvt.Ltd.
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Visualsoft
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TS17 6QY Stockton-on-Tees
8select Software GmbH
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Franz-Meyer-Straße 1
93053 Regensburg
Mittelstand 4.0-Kompetenzzentrum Handel
Mittelstand 4.0-Kompetenzzentrum Handel
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10117 Berlin
LAVA Computer MFG., Inc.
2 Vulcan St.
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Valtech Ltd.
Valtech Ltd.
120 Aldersgate Street
EC1A 4JQ London
YOOCHOOSE GmbH
YOOCHOOSE GmbH
Kaiser-Wilhelm-Ring 30-32
50672 Köln
Kaliop Digital Commerce
20 Jerusalem Passage
EC1V 4JP London
Patagona GmbH
Patagona GmbH
Saalburgstr. 42
60385 Frankfurt am Main
metoda GmbH
metoda GmbH
Bayerstraße 69
80335 München
Salesupply AG
Am Handwerkshof 21
47269 Duisburg
Ingram Micro Distribution GmbH
Ingram Micro Distribution GmbH
Heisenbergbogen 3
85609 Aschheim
Gesture Powered GmbH
Gesture Powered GmbH
Hauptstr. 202
44649 Herne
Melissa Data GmbH
Melissa Data GmbH
Cäcilienstr. 42-44
50667 Köln
Exact Software Germany GmbH
Exact Software Germany GmbH
WestendGate - Hamburger Allee 2-4
60486 Frankfurt am Main
Marktplatzoptimierer
Marktplatzoptimierer
Friedrich-Ebert-Anlage 36
60325 Frankfurt am Main
mad geniuses GmbH
mad geniuses GmbH
Spicherenstraße 8
81667 München
Europay Consult GmbH
Meißnerstr.15 a
01723 Wilsdruff