Searching for:e-commerce

Thumbnail-Photo: Chinese New Year 2024: Successful marketing strategies...
31.01.2024   #e-commerce #marketing

Chinese New Year 2024: Successful marketing strategies

How online retailers can benefit from the celebrations

Chinese New Year 2024 begins on February 10 and lasts for 16 days. During the important festival, which is celebrated not only in China ...

Thumbnail-Photo: Valentines Day marketing: creative campaigns to make your heart sing...
18.01.2024   #brick and mortar retail #sustainability

Valentine's Day marketing: creative campaigns to make your heart sing

Examples of how you can score points on Valentine's Day

Zalando killed two birds with one stone in 2021: with the invitation to "campaign exchange the clothes after your ex", customers were shown ...

Thumbnail-Photo: EuroCIS 2024 - technology special
11.12.2023   #online trading #e-commerce

EuroCIS 2024 - technology special

The latest technology solutions and trends for you and the retail sector

At EuroCIS 2022 from February 27 to 29, 2024, the Leading Trade Fair for Retail Technology, we will be looking at all the important and current topics relating to technology in retail: AI and Machine Learning, Payment, Connected Retail, Seamless Store and Smart Energy Management and many more.

Thumbnail-Photo: EuroCIS 2024: Go beyond today!
16.10.2023   #retail #Tech in Retail

EuroCIS 2024: Go beyond today!

27 to 29 February 2024 will see the Who’s Who of Europe’s retail technology sector meet in Düsseldorf

Go beyond today! EuroCIS at the end of February will once again show solutions and products for the retail of the future @Messe DüsseldorfIn late February, numerous companies will again exhibit solutions and products for retailers to shape and ...

Thumbnail-Photo: Black Friday and Cyber Monday: Minimize mistakes, maximize success...
11.10.2023   #e-commerce #customer satisfaction

Black Friday and Cyber Monday: Minimize mistakes, maximize success

Mistakes you can avoid on promotion days like Black Friday and Cyber Monday

The promotion days on November 24 and 27 raise the sales hopes of many retailers. Despite the huge potential, these events can also be a challenge. Competition is fierce, customers are critical and expect exceptional deals. Mistakes in preparation ...

Thumbnail-Photo: Toshiba opens new Retail Operations Center in Europe...
03.08.2023   #e-commerce #retail

Toshiba opens new Retail Operations Center in Europe

Facility equipped with innovative technology and a powerful inventory management system

Toshiba Global Commerce Solutions has opened a state-of-the-art Retail Operations Center in Almere, Netherlands. The strategic move will enhance operational efficiency and provide superior service to the company's valued customers and partners ...

Thumbnail-Photo: With chatbots on the winning side?
02.08.2023   #online trading #e-commerce

With chatbots on the winning side?

How Google wants to promote productivity and creativity with Bard

Chatbots and other AI tools have been the talk of the town since the release of ChatGPT last year. In many industries, discussions are being held about the quality, reliability and actual usefulness of the programmes. With Gemini, Google has thrown ...

Thumbnail-Photo: The dream of all logistics experts: Each delivery simply works...
27.07.2023   #e-commerce #logistics

The dream of all logistics experts: Each delivery simply works

How the start-up Green Convenience wants to guarantee successful deliveries.

The multiple individual deliveries to end customers are problematic. They consume resources, pollute the environment and clog the streets. If continual delivery attempts by providers or consumers’ parcel pick-ups by car are added to this, the ...

Thumbnail-Photo: Real-time tracking 2.0: How packages no longer go astray...
05.07.2023   #online trading #sustainability

Real-time tracking 2.0: How packages no longer go astray

The importance of customer communication and real-time tracking for the retail sector

"Delivery is 3 stops away" and it still takes an hour? This is not uncommon. Many people align their daily planning with delivery time estimates and still have to deal with disappointment. Simon Seeger, Founder and Managing Director of Bettermile, tells us ...

Thumbnail-Photo: Aldi and (e-)commerce in China
26.06.2023   #online trading #e-commerce

Aldi and (e-)commerce in China

How the discounter is positioning itself in East Asia and what others can learn from it

"China is a highly competitive market," says Renata Thiébaut. Nevertheless, the company, headquartered in the Ruhr region, seems to have shown elbows and is now selling successfully there. The professor of e-commerce and China expert ...

Thumbnail-Photo: LVMH and Epic Games announce strategic partnership...
22.06.2023   #e-commerce #digitization

LVMH and Epic Games announce strategic partnership

Companies aim to transform Maisons’ creative pipeline and customer experiences

At the Viva Technology show, LVMH announced a partnership with Epic Games, creator of Fortnite and Unreal Engine, to transform the Group’s creative pipeline and bring customers new types of immersive products discovery experiences. This ...

Thumbnail-Photo: Iberian Sports Retail adopts Hii Retail native cloud platform...
19.06.2023   #e-commerce #retail

Iberian Sports Retail adopts Hii Retail native cloud platform

The Iberian Sports Retail Group adopts the Hii Retail native cloud platform in over 350 stores across three countries – “It enables us to scale up”

The multichannel leader in sports equipment sales in the Iberian Peninsula, Iberian Sports Retail Group (ISRG), has partnered with Extenda Retail to replace their Checkout applications. Extenda Retail’s next-generation cloud-native checkout ...

Thumbnail-Photo: Enhance inventory management and loss prevention – with Zebra...
12.06.2023   #e-commerce #brick and mortar retail

Enhance inventory management and loss prevention – with Zebra SmartCount solution

Now available in DACH, this accurate, easy-to-use solution provides time and cost savings and better inventory management

Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, will present Zebra SmartCount™,  a proven, comprehensive solution now ...

Thumbnail-Photo: MikMak rolls out e-commerce acceleration platform...
12.06.2023   #e-commerce #retail

MikMak rolls out e-commerce acceleration platform

Platform offers brands insights that drive business performance

MikMak, the leading e-commerce acceleration platform for multichannel brands, today announced the launch of MikMak 3.0. The enhanced platform enables commerce and conversion opportunities across every consumer touchpoint, along with more advanced ...

Thumbnail-Photo: PayU and Prosus champion sustainable packaging solutions in India...
07.06.2023   #e-commerce #sustainability

PayU and Prosus champion sustainable packaging solutions in India

'Scaling Sustainable Packaging Report' takes a comprehensive look at the significant waste management challenges India faces

On World Environment Day, in a transformative move to address the urgent need for sustainable packaging solutions in India's rapidly growing e-commerce sector, PayU, one of the leading online payment service providers in India, and Prosus, the ...

Thumbnail-Photo: Metyis Campus with Hugo Boss as partner and investor...
05.06.2023   #e-commerce #digitization

Metyis Campus with Hugo Boss as partner and investor

Premium lifestyle company invests 15 million euros in 'Digital Campus'

Metyis, a multinational provider of solutions in big data, digital commerce, marketing & design, and advisory services, and premium lifestyle company Hugo Boss marked a key milestone in their partnership today, as the Metyis Campus in Gondomar, ...

Thumbnail-Photo: If you use A for Amazon, you have to adapt B – accounting...
30.05.2023   #online trading #e-commerce

If you use A for Amazon, you have to adapt B – accounting

Accounting software for Amazon retailers – is it necessary?

More and more customers are shopping online, so more and more retailers are offering their goods on e-commerce platforms - above all Amazon. Because the global mail order company promises an enormous range and simple sales. However, bookkeeping ...

Thumbnail-Photo: BuzzFeed & Verishop launch Goodful storefront...
26.05.2023   #online trading #e-commerce

BuzzFeed & Verishop launch "Goodful" storefront

Companies tap exclusive creator network to drive e-commerce and lifestyle content

Innovative e-commerce initiative by the digital media company bridges content & shopping experience across social media & web. Best-in-class technology offered to online shoppers by Verishop. ...

Thumbnail-Photo: K5 Future Retail Conference - Top speakers on all aspects of e-commerce...
25.05.2023   #e-commerce #retail

K5 Future Retail Conference - Top speakers on all aspects of e-commerce

20.06.2023 - 21.06.2023 | Berlin

On June 20 and 21, 2023, the ESTREL Berlin will open its doors. Top speakers and experts from e-commerce will come together at the K5 FUTURE RETAIL CONFERENCE 2023. This year, K5 is taking place under very special conditions: the ongoing ...

Thumbnail-Photo: Something is stirring on the shelf
25.05.2023   #e-commerce #brick and mortar retail

Something is stirring on the shelf

Attracting attention with animated product presentation

A few aisles, many haphazard shelves and even more competing products – how can brands stand out from the crowd? A Romanian start-up has also asked itself this question. The answer: Tokinomo, an interactive robot arm that brings products to ...

Thumbnail-Photo: Carton identification: labelling or direct printing...
16.05.2023   #logistics #labels

Carton identification: labelling or direct printing

Read on to learn the differences between box labelling and direct printing methods, which option is more sustainable and the comparable stats to make a better informed decision for your business needs

Cardboard boxes are a prominent feature in the world of logistics, with billions of parcels being shipped worldwide every year. As the e-commerce industry grows, fulfilment service providers are under increasing pressure to pack goods more ...

Thumbnail-Photo: Robots say hello and deliver groceries quickly...
09.05.2023   #e-commerce #Tech in Retail

Robots say hello and deliver groceries quickly

S Group and Starship Technologies launch robot deliveries in seven cooperative regions in Finland

S-kaupat, the online grocery store of leading Finnish retail operator S Group, will start express deliveries with emission-free delivery robots in phases during the spring and summer, in partnership with Starship Technologies, the world’s ...

Thumbnail-Photo: K5 Future Retail Conference
03.05.2023   #e-commerce #retail

K5 Future Retail Conference

20.06.2023 - 21.06.2023 | Berlin, Germany

#LEARNFROMTHEBEST #MEETTHEBEST #BETHEBESTOn June 20 and 21, 2023, the K5 Future Retail Conference 2023, the absolute highlight of the e-commerce year, will take place for the 11th time. A fascinating event awaits you in 2023 as well: numerous ...

Thumbnail-Photo: Shoptalk Europe
02.05.2023   #e-commerce #retail

Shoptalk Europe

09.05.2023 - 11.05.2023 | Barcelona, Spain

Uniting Europe's entire retail ecosystemThe biggest, most influential and rising retailers and brands across Europe and worldwide unite at Shoptalk Europe for unrivaled business-critical connections, conversations, insights and extraordinary ...

Thumbnail-Photo: Gerry Weber announces financial restructuring...
26.04.2023   #e-commerce #retail

Gerry Weber announces financial restructuring

Focus on preventive "StaRUG" proceedings and on operational restructuring of the German retail business

Gerry Weber International AG is planning major steps for a realignment both at the financial and the operational level in order to position the company for the long term and for the future. The restructuring project is a result of complex challenges ...

Thumbnail-Photo: The Top 500 European cross-border online shops...
12.04.2023   #online trading #e-commerce

The Top 500 European cross-border online shops

The "Top 500 Cross-Border Retail Europe" edition is a major compilation of cross-border data from the websites of European retailers

Cross-Border Commerce Europe has released a major research paper covering and ranking the 500 strongest European players with a focus on cross-border performance. The total online EU cross-border market generated €179.4 billion in 2022 ...

Thumbnail-Photo: Eco-friendly shopping spree: Shop til you drop - thanks to Omnichannel...
11.04.2023   #online trading #sustainability

Eco-friendly shopping spree: Shop 'til you drop - thanks to Omnichannel

Approaches to reconcile climate friendliness and shopping

Around 90.4 billion euros in e-commerce sales in 2022 alone are clear evidence: Germany has long been bitten by the bug of online shopping. But can this trend really be seen as something positive? Is the shipping of parcels still justifiable at all ...

Thumbnail-Photo: e-Commerce Day
20.03.2023   #online trading #e-commerce

e-Commerce Day

05.05.2023 - 05.05.2023 | Cologne, Germany

e-Commerce Day by Kaufland – The trade fair for e-commerceThe e-Commerce Day by Kaufland opens its doors once again and invites industry newcomers, professionals and interested parties to Cologne to exchange views on current trends and ...

Thumbnail-Photo: World Retail Congress
18.03.2023   #online trading #e-commerce

World Retail Congress

25.04.2023 - 27.04.2023 | Barcelona, Spain

Shaping the future of global retailRetailing has had to face enormous existential challenges. From the Covid-19 pandemic through to today’s worsening macro economic conditions, there are increasing operational pressures and serious impacts on ...

Thumbnail-Photo: e-marketing Paris
16.03.2023   #e-commerce #Tech in Retail

e-marketing Paris

28.03.2023 - 30.03.2023 | Paris, France

The trade fair for digital marketingThe e-marketing Paris is a trade fair focused on the e-commerce market with over 15,000 visitors annually, 190 conferences and over 300 exhibitors from well-known companies. The fair covers all topics from B2B ...

Thumbnail-Photo: IAW Köln
16.02.2023   #online trading #e-commerce

IAW Köln

28.02.2023 - 02.03.2023 | Cologne, Germany

A window on the trade for the top buyers from Germany and EuropeThe IAW is the place where buyers can get together among themselves because the International Trade Fair for Retail Promotions and Imports is organized exclusively for trade ...

Thumbnail-Photo: How to thrive with social commerce in 2023
16.02.2023   #e-commerce #customer experience

How to thrive with social commerce in 2023

Webinar on 22nd February at 4:30 CET

Global sales through social media platforms reached an estimated $992 billion in 2022, and that growth isn’t expected to slow down any time soon! Data from the MikMak platform shows that shopping traffic on social channels grew 19 percent last ...

Thumbnail-Photo: White Label World Expo
07.02.2023   #e-commerce #retail

White Label World Expo

28.02.2023 - 01.03.2023 | London, United Kingdom

Discover the most trending and innovative productsPacked with event features to grow your business potential, the White Label World Expo – UK will set its agenda to cover nearly all of the retail, e-commerce, and selling/supplying industries. ...

Thumbnail-Photo: Attracting young customers with sustainability and metaverse...
22.01.2023   #e-commerce #retail

Attracting young customers with sustainability and metaverse

How ByondXR wants to shape the future of e-commerce

In marketing, standstill leads to regression faster than in many other sectors. Strategies that were the cutting edge ten years ago often no longer work today. "Generation Z" in particular has its own very specific demands with regard to ...

Thumbnail-Photo: Innovative Specials at EuroShop 2023
20.01.2023   #brick and mortar retail #retail

Innovative Specials at EuroShop 2023

Interactive areas for ideas and visions in retail provide new approaches for the future of inner cities and retail as well as multi-sensorial places

The Specials of EuroShop, the World’s No. 1 Retail Trade Fair, will again provide exciting impulses for the future of retail this year. From 26 February to 2 March 2023 the eight Specials in total will invite visitors to join in, network and ...

Thumbnail-Photo: E-commerce: Success with digital specialty shops?...
16.01.2023   #online trading #e-commerce

E-commerce: Success with digital specialty shops?

Three small retailers show how they celebrate online success with unusual products

In the German retail sector, digitization has never arrived across the board. Many smaller retailers in particular still do not have an online shop. On the other hand, there are retailers who show how to gain a foothold in online trading – ...

Thumbnail-Photo: Become the hero of your customers!
11.01.2023   #online trading #e-commerce

Become the hero of your customers!

Optimise your international shipping strategy – here's how

Omnichannel shopping is in high demand. Almost half of European online shoppers ordered internationally last year. For many e-commerce companies, the opportunities offered by selling their goods internationally are tempting. But in order to retain ...

Thumbnail-Photo: Weekly groceries almost delivering themselves to your doorstep...
09.01.2023   #online trading #e-commerce

Weekly groceries almost delivering themselves to your doorstep

LOXO presents Europe's first autonomous delivery vehicle for last mile delivery

Lack of staff and processes with optimization potential in retail? LOXO kills two birds with one stone and releases the brand new LOXO Alpha on the streets of Switzerland already at the beginning of this year: an innovative answer to the dynamically ...

Thumbnail-Photo: Security for brand and shopping experience?
05.01.2023   #e-commerce #customer relationship management

Security for brand and shopping experience?

How retailers can protect their business from cybercriminals

There are numerous steps retailers can and should take to improve their security posture, protect their brand, and ensure a safe shopping experience for their customers during the holiday season (and beyond). Once the shopping season has begun, ...

Thumbnail-Photo: Open app, call fitting room, try on
04.01.2023   #online trading #e-commerce

Open app, call fitting room, try on

Amazon sets on the fashion niche with Amazon Style with all-modern technology

Online? Offline? Omnichannel! That's what customers are often calling for these days. Even e-commerce veteran Amazon hears the calls from afar and, after its Amazon Go and Amazon Fresh stores in the grocery sector including self- and seamless ...

Thumbnail-Photo: Pixizoo: Digital price tags are a success among baby and childrens...
15.12.2022   #digitization #Tech in Retail

Pixizoo: Digital price tags are a success among baby and children's equipment

New initiatives and technologies to help Danish online giant Pixizoo achieve ambitious growth target

The online success Pixizoo has come to stay. A new capital injection and new initiatives will help to realize the company's ambitious growth target of 20 percent per year, among other things with the help from digital price tags from Delfi ...

Thumbnail-Photo: Salsify: Expansion of the GDSN data pool
14.12.2022   #e-commerce #customer experience

Salsify: Expansion of the GDSN data pool

Provider of the commerce experience management platform CommerceXM wants to fully meet requirements of the DACH region

Salsify’s GS1-certified GDSN data pool now provides full support for all target market validation requirements in the DACH region, which includes Germany, Austria, and Switzerland. Products synchronized to trading partners in these ...

Thumbnail-Photo: E-commerce: For better, but also for worse!
12.12.2022   #e-commerce #sustainability

E-commerce: For better, but also for worse!

How to optimally reach the clientele in current times of crisis

Inflation, rising energy costs, Covid - these crises currently have Germany firmly in their grip and are consequently influencing consumer behaviour in the country in the long term. Due to rising living costs, German consumers are currently holding ...

Thumbnail-Photo: Joint forces to create the future of autonomous delivery...
12.12.2022   #Tech in Retail #app

Joint forces to create the future of autonomous delivery

Carrefour and Goggo Network French trialling autonomous delivery of Carrefour Drive orders

Carrefour and Goggo Network are trialling a Mobile Drive service that involves using a completely autonomous delivery vehicle. It will operate on public roads, both in heavy traffic and in normal conditions (covering 15 km at up to 70 km/h) – ...

Thumbnail-Photo: Nike launches a new digital community and experience...
12.12.2022   #e-commerce #digitization

Nike launches a new digital community and experience

.SWOOSH – a platform that champions athletes and serves the future of sport by creating a home for Nike virtual creations

Nike has launched .SWOOSH, a new digital community and experience which is a home for Nike virtual creations and uses blockchain-powered technology – or what many call “web3” – to offer an inclusive, equitable place for ...

Thumbnail-Photo: Lifebelt digital headquarters in retail?
09.12.2022   #online trading #e-commerce

Lifebelt digital headquarters in retail?

About You and Douglas – How retail can succeed in a digital world

In recent years, some companies that previously relied on their fixed location havebeen forced to switch their business model partially or even completely to e-commerce-but this is not enough to survive in this fast-moving and agile ...

Thumbnail-Photo: Kraft Heinz optimizes product content for 3000 SKUs to win on the...
07.12.2022   #e-commerce #digitization

Kraft Heinz optimizes product content for 3000 SKUs to win on the digital shelf

Salsify assists Kraft Heinz in delivering a consistent brand experience across every digital and physical retail channel

Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, announced it is helping The Kraft Heinz Company update retailer product content in just ...

Thumbnail-Photo: EuroShop 2023 – Smart LED lighting technology in dimension lighting...
05.12.2022   #LED lighting #light technology

EuroShop 2023 – Smart LED lighting technology in dimension lighting

The best investment in the future of the Point of Sale?

Innovative concepts take quality and sustainability of LED lighting to the next level.Climate change and the energy crisis are present-day challenges that retailers across all investment sectors must address – using the latest digital ...

Thumbnail-Photo: Why a PIM solution is essential for your ecommerce strategy...
24.11.2022   #e-commerce #customer relationship management

Why a PIM solution is essential for your ecommerce strategy

Salsify's webinar on effective product information management (PIM) on Nov. 30 at 4 p.m.

Effective product information management (PIM) is the cornerstone of your brand’s ecommerce strategy. Accurate and relevant product data helps brand manufacturers win on the digital shelf by convincing shoppers on all channels and touchpoints ...

Thumbnail-Photo: More than one third of consumers plan to spend less this holiday season...
23.11.2022   #online trading #e-commerce

More than one third of consumers plan to spend less this holiday season

Consumer preferences for online shopping fluctuates while popularity of omnichannel shopping continues to climb

Applause has announced the 2022 results of its third annual global survey on holiday shopping trends. The research showed a marked increase in consumers returning to physical store locations. Eighty two percent of consumers said they were ...

Thumbnail-Photo: Black Friday and Cyber Monday: challenges, stumbling blocks and solutions...
23.11.2022   #e-commerce #brick and mortar retail

Black Friday and Cyber Monday: challenges, stumbling blocks and solutions

What matters before, during and after big shopping events

Bargains, deals and savings as far as the eye can see: Black Friday and Cyber Monday are just around the corner, ushering in the most competitive time of the year. We spoke to Stefan Mennecke, Vice President of Sales - MEA, Central, Eastern ...

Thumbnail-Photo: E-Commerce Berlin Expo 2023
21.11.2022   #e-commerce #retail

E-Commerce Berlin Expo 2023

Be inspired by e-commerce trends, use cases, forecasts and presentations from leading industry experts

The E-Commerce Berlin Expo is the largest pure-play e-commerce event in the capital city of Germany. The conference attracts over 8,000 visitors and more than 200 exhibitors, making it an insightful e-commerce fest. ...

Thumbnail-Photo: Wolt Drive: Finnish delivery service now makes its fleet available to...
21.11.2022   #online trading #brick and mortar retail

"Wolt Drive": Finnish delivery service now makes its fleet available to all traders

Interview: Wolt offers local traders new opportunities to keep up with online trade

Online retail has dominated the industry not only since the pandemic. Young people in particular, but increasingly older people as well, use the web to do their shopping. This primarily benefits the market-dominating internet giants. In order for ...

Thumbnail-Photo: Contactless mobile payments to surpass 1 billion users in 2024...
18.11.2022   #e-commerce #mobile payment

Contactless mobile payments to surpass 1 billion users in 2024

Research predicts increasing consumer demand for convenient and frictionless payment methods is accelerating this growth

A new study from Juniper Research has found that the total number of unique contactless mobile payment users will reach 1 billion globally by 2024; rising from 782 million in 2022, representing a growth of 60%. ...

Thumbnail-Photo: With mailing bags against cardboard shortage & packaging waste...
14.11.2022   #online trading #e-commerce

With mailing bags against cardboard shortage & packaging waste

Interview: Hamburg-based start-up Boomerang tries to solve two problems of online trade with one stone thanks to an innovative idea

Since the pandemic, online trade is booming like never before. But what sounds like a blessing can also become a burden. Packaging waste is increasing rapidly and polluting the environment. At the same time, the global crises are causing a shortage ...

Thumbnail-Photo: Cost-of-living crisis: How to prepare for peak season...
10.11.2022   #online trading #e-commerce

Cost-of-living crisis: How to prepare for peak season

Metapack survey shows impact of increased cost of living on purchasing power in the run-up to Christmas

Retail peak season has arrived, and just like the last few years, this one is filled with uncertainty and consumer behavioral changes. To help retailers prepare, delivery technology provider Metapack partnered with Retail Economics to conduct ...

Thumbnail-Photo: Insights on the Buy now, pay later market in Latin America to 2028...
07.11.2022   #online trading #e-commerce

Insights on the 'Buy now, pay later' market in Latin America to 2028

The BNPL payment industry in Latin America has recorded strong growth over the last four quarters, supported by increased e-commerce penetration

The "Latin America Buy Now Pay Later Business and Investment Opportunities - 75+ KPIs on Buy Now Pay Later Trends by End-Use Sectors, Operational KPIs, Market Share, Retail Product Dynamics, and Consumer Demographics - Q3 2022 Update" ...

Thumbnail-Photo: Smart shopping app Karma launches Pay with Karma...
02.11.2022   #online trading #e-commerce

Smart shopping app Karma launches 'Pay with Karma'

Industry-first AI-based embedded checkout saves consumers time and money shopping with different stores

Karma has announced the launch of its innovative payment feature, Pay with Karma. The new embedded checkout gives shoppers a simplified, one-swipe purchase point across different retailers with multiple payment options. When paying with Karma, ...

Thumbnail-Photo: Online-Shopping with Apple Pay and girocard
01.11.2022   #online trading #payment systems

Online-Shopping with Apple Pay and girocard

In the last two years, people's shopping behavior has shifted significantly in the direction of e-commerce, making online business the driver of retail growth

Customers want to pay for their increasingly frequent online purchases in apps or on the web just as quickly and easily as at the stationary checkout - using their familiar and most popular payment methods from the "real" world - the ...

Thumbnail-Photo: Bolt launches virtual shopping assistant
28.10.2022   #online trading #e-commerce

Bolt launches virtual shopping assistant

New assistant powers convenient experiences for shoppers and drives higher account registrations, more logged-in shoppers, and conversion for retailers

Bolt, a checkout technology company, today announced the launch of its latest product, Bolt Shopper Assistant, the first virtual shopping assistant of its kind – enabling retailers to turn anonymous guest shoppers into account-holding ...

Thumbnail-Photo: DHL Supply Chain expands partnership with Locus Robotics...
26.10.2022   #logistics #automation

DHL Supply Chain expands partnership with Locus Robotics

Locus autonomous mobile robots double e-commerce productivity for global outdoor apparel retail brand Carhartt

Locus Robotics, a producer of mobile robots (AMRs) for fulfillment warehouses, announces the expansion of their partnership with DHL Supply Chain, the contract logistics leader within Deutsche Post DHL Group. The extended partnership includes the ...

Thumbnail-Photo: Online grocery shopping during COVID-19
24.10.2022   #online trading #e-commerce

Online grocery shopping during COVID-19

NITC study about barriers, access and what happens next

When the COVID-19 pandemic first swept across North America and led to emergency shutdowns during the spring of 2020, the way people acquired food and household necessities was dramatically impacted. As stay-at-home orders minimized personal travel, ...

Thumbnail-Photo: Salsify releases The Brand CIO Guide
21.10.2022   #e-commerce #digitization

Salsify releases The Brand CIO Guide

A comprehensive framework for building an effective tech stack to drive e-commerce sales

The speed, scale, and complexity needed to meet shoppers’ demands today has put new pressures on IT departments.  75% of enterprise resource planning (ERP) transformation projects fail to stay on schedule or within budget, according ...

Thumbnail-Photo: Cooperation offers e-commerce brands customer service AI...
21.10.2022   #online trading #e-commerce

Cooperation offers e-commerce brands customer service AI

New partnership enables e-commerce brands to leverage the best AI automated customer service through a centralized helpdesk

Thankful, a leader in AI-powered written customer service automation, has struck a strategic partnership with Gorgias, a helpdesk for e-commerce used by over 10,000 online merchants. ...

Thumbnail-Photo: Food and beverage prices remain elevated in September...
17.10.2022   #online trading #e-commerce

Food and beverage prices remain elevated in September

IRI research reveals priceinflation slowed for first time in 2022

IRI’s latest insights on food inflation and impact on consumer shopping behavior illustrate relief consumers are finding in perimeter categories. ...

Thumbnail-Photo: EuroShop 2023 – iXtenso special
17.10.2022   #e-commerce #retail

EuroShop 2023 – iXtenso special

We are on site: The latest retail solutions and trends for the industry

At EuroShop 2023 from February 26 to March 2, the World's No. 1 Retail Trade Fair, we will be looking at current issues that are affecting the retail industry now and in the future.

Thumbnail-Photo: Giving associates superpowers to better serve customers...
10.10.2022   #Tech in Retail #omnichannel

Giving associates 'superpowers' to better serve customers

Lowe's digital twin showcases a future in which AI, 3D and AR collaboration are part of retail associates' daily lives

Building upon its history of innovation, Lowe's unveiled the home improvement retail industry's first interactive store digital twin at NVIDIA GTC. Leveraging NVIDIA Omniverse Enterprise, this digital twin showcases a future in which store ...

Thumbnail-Photo: Walmart Connect announces innovation partner program...
07.10.2022   #online trading #e-commerce

Walmart Connect announces innovation partner program

Strategic partnerships with TikTok, Snapchat, Firework, TalkShopLive and Roku

Consumers who turned to online shopping during the pandemic have chosen to stay there, with those returning to in-store relying on online research to guide their decisions. Consumers realized the importance of “connection” and were ...

Thumbnail-Photo: Are regular stores a thing of the past?
28.09.2022   #online trading #e-commerce

Are regular stores a thing of the past?

GlobalData: Online shopping trend to completely change how we shop at physical stores by 2030

People love the convenience of shopping online, and experts at GlobalData believe that, by 2030, this will have an even greater impact on the high street than we see today. ...

Thumbnail-Photo: Instacart announces ‘Connected Stores’ technology...
22.09.2022   #online trading #e-commerce

Instacart announces ‘Connected Stores’ technology

New technology to help grocers seamlessly unify the online and in-store shopping experience

Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...

Thumbnail-Photo: Wiha Tools USA adopts new Salsify connector to Amazon A+ API...
21.09.2022   #online trading #e-commerce

Wiha Tools USA adopts new Salsify connector to Amazon A+ API

Salsify customer using new connection published over 400% more enhanced content to Amazon

Salsify, the commerce experience management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, announced that Wiha Tools USA is using the new Salsify Enhanced Content connection to the ...

Thumbnail-Photo: The end of the cookie era?
19.09.2022   #online trading #e-commerce

The end of the cookie era?

More and more companies are abandoning the collection of cookies. The reasons are as varied as the possible alternatives

They have been at the heart of online marketing for years and are one of the most important sources of information for many companies when it comes to customers' habits and preferences – cookies. But the era of cookies is coming to an end. ...

Thumbnail-Photo: Is German e-commerce in good shape before the recession?...
14.09.2022   #online trading #e-commerce

Is German e-commerce in good shape before the recession?

Feed Marketing Report 2022 confirms good prospects for German retail even in difficult times

According to the freshly released Feed Marketing Report 2022, German online stores have a very strong stand in multichannel presence, with retailers advertising across 3.6 channels on average, compared to the global benchmark of 3.2. And against ...

Thumbnail-Photo: Smart & realistic virtual clothing try-on
13.09.2022   #online trading #e-commerce

Smart & realistic virtual clothing try-on

Creating a virtual fitting room with a selfie and measurements

Anthropics Technology presents Zyler – AI-powered virtual fitting technology for shoppers and retailers that allows customers to try on hundreds of outfits quickly and easily on a smartphone, desktop or in store. A selfie and a few ...

Thumbnail-Photo: Fully automated stores: Pepper for your fulfillment service...
12.09.2022   #e-commerce #sustainability

Fully automated stores: Pepper for your fulfillment service

How to provide your clientele with a convenient omnichannel shopping experience

Your customers are still hungry for their favorite snack late at night, but they are standing in front of closed doors at your branch because your staff has already gone home? Your product range is very diverse, but you still want your customers to ...

Thumbnail-Photo: White Label World Expo 2022 in Frankfurt
05.09.2022   #online trading #e-commerce

White Label World Expo 2022 in Frankfurt

12th & 13th of October: Europe’s leading online retail sourcing show

The White Label World Expo Frankfurt is right around the corner and as you already know, we are partnered with them this year! Join us at Europe’s leading online retail sourcing show on the 12th and 13th of October at the Messe in Frankfurt ...

Thumbnail-Photo: Omnichannel: The right herbal mix of online and offline...
03.09.2022   #e-commerce #sustainability

Omnichannel: The right herbal mix of online and offline

Convenient shopping and service experience across all channels

Shopping today is more diverse than ever, and customers expect a comprehensive experience, not only at home or on the go when shopping online, but also directly in the store. The boundaries between offline and online are becoming increasingly ...

Thumbnail-Photo: Canto unveils Media Delivery Cloud
01.09.2022   #e-commerce #digital marketing

Canto unveils Media Delivery Cloud

Directly connect digital assets across e-commerce and web platforms

Canto, a leading provider of digital asset management (DAM) software, released Media Delivery Cloud, a new solution that enables customers to directly connect images from their Canto library to their website, e-commerce platform and other content ...

Thumbnail-Photo: Online grocery has plateaued as a part of the shopper’s total...
17.08.2022   #online trading #e-commerce

Online grocery has plateaued as a part of the shopper’s total repertoire

Curbside pick-up and delivery of digital orders continue to shrink as retailers return to boost in-store performance

The number of retail customers using buy online pickup in-store (BOPIS) “all the time” declined by one-third (45% down to 32%) last year and is expected to shrink further in 2022. Shoppers relying on home delivery of groceries purchased ...

Thumbnail-Photo: Retail events in the iXtenso event calendar
15.08.2022   #online trading #e-commerce

Retail events in the iXtenso event calendar

Don't miss out on events for the retail industry

Thumbnail-Photo: Survey: Most consumers say they buy based on experience vs. price...
08.08.2022   #customer satisfaction #customer experience

Survey: Most consumers say they buy based on experience vs. price

99% also said they regularly shop online while 97% have purchased through social media

Bazaarvoice has released its latest research, based on a survey of more than 10,000 global shoppers. The report reiterates the importance of engaging shopping experiences and proves that ‘online shopper’ may in the future become a ...

Thumbnail-Photo: White Label World Expo Frankfurt 2022
03.08.2022   #online trading #e-commerce

White Label World Expo Frankfurt 2022

12th & 13th of October 2022 @ Messe in Frankfurt, Germany

The White Label World Expo Frankfurt is nearing, and we are so excited to be partnered with them this year for a much anticipated, in-person event, it’s going to be buzzing! We can’t wait to see you there! Secure your FREE ticket, get ...

Thumbnail-Photo: Omnichannel fulfillment: the best of both worlds...
01.08.2022   #brick and mortar retail #Tech in Retail

Omnichannel fulfillment: the best of both worlds

The platform of the start-up fulfillmenttools takes deliveries to a new level.

Large product selection, short delivery times, availability anytime, anywhere. Customer demands have changed with the booming e-commerce business. Retailers have to react flexibly and still think about their brick-and-mortar business.  ...

Thumbnail-Photo: The Ultimate Ecommerce Holiday Toolkit
28.07.2022   #online trading #e-commerce

The Ultimate Ecommerce Holiday Toolkit

Insights to prepare your holiday ecommerce plan

Summertime is the advent of the holiday planning season for brands and retailers. Research from the “Adobe Digital Insights Holiday Ecommerce Playbook” highlights that now is the perfect time to get your retail ducks in a row, as ...

Thumbnail-Photo: DHL invests €560M in UK e-commerce operation to support growth...
27.07.2022   #online trading #e-commerce

DHL invests €560M in UK e-commerce operation to support growth

More than 4,000 jobs will be created through the investment focused on sustainable growth

DHL eCommerce Solutions has announced plans to invest €560m across its UK ecommerce operation, DHL Parcel UK. The investment comes following a 40% volume uplift since the start of 2020 and soaring demand for its ecommerce and B2B services. The ...

Thumbnail-Photo: A.S. Watson injects additional HK$900M in technology...
25.07.2022   #e-commerce #digitization

A.S. Watson injects additional HK$900M in technology

New investments to deliver easier and faster O+O customer shopping experience

A.S. Watson, an international health and beauty retailer, injects an additional HK$900 million in technology this year to accelerate digital transformation and delivery of its O+O platform strategy. Key technology focus areas include heavy up ...

Thumbnail-Photo: In-store marketing: The salt in the soup of sales promotion...
01.07.2022   #e-commerce #sustainability

In-store marketing: The salt in the soup of sales promotion

How to positively influence the shopping experience of your clientele

Soft music in the background, delicious scent, pleasant lighting – Sounds like dinner at your favorite restaurant? Almost. Because atmospheric design elements are also important ingredients for the perfect in-store shopping experience in ...

Thumbnail-Photo: Visual search – Finding products with images...
28.06.2022   #online trading #e-commerce

Visual search – Finding products with images

Not only the result, but also the user experience is crucial

In online retail, a well-developed and easy-to-use product search is essential for customers. For a high level of convenience and optimal results, this now includes visual search. This means that users can search for similar items using images of ...

Thumbnail-Photo: Top 5 retail trends for 2022 providing new opportunities...
27.06.2022   #online trading #e-commerce

Top 5 retail trends for 2022 providing new opportunities

The five most important trends in retail that entrepreneurs can use to seize their opportunities

I have always believed in getting into the mind space of our customers. So lately, I've been interviewing a lot of retail customers and have learned a great deal about the challenges retailers face. But among those challenges, there are also ...

Thumbnail-Photo: On to new owners!
20.06.2022   #online trading #e-commerce

On to new owners!

Via the platform 'Retury', returned parcels find new buyers – without detours

"I don't like that so much after all, I'll send it back." Let's face it, we've all been there before. In 2020, according to Statista, 315 million packages were returned to retailers and warehouses in Germany alone. From ...

Thumbnail-Photo: Challenges in multichannel marketing
17.06.2022   #online trading #e-commerce

Challenges in multichannel marketing

3 major retail trends that will force change in your content creation processes

The demands on retail creative production are huge. From web to print, PoS to packaging, social to paid advertising, and more, there are endless pieces of visual content needed to power a large, multi-channel retail brand.Plus, nobody is unaware of ...

Thumbnail-Photo: Environmentally conscious aroma for your shipping...
09.06.2022   #e-commerce #sustainability

Environmentally conscious aroma for your shipping

How to make your logistics more sustainable

Is your lunch still missing that certain something? With the addition of a few herbs, your dish can develop an aromatic flavor and turn your menu into a feast. The right flavor also plays an important role in the recipe of your logistics, so that ...

Thumbnail-Photo: EuroCIS 2022 – Technology Special
25.05.2022   #online trading #e-commerce

EuroCIS 2022 – Technology Special

The latest technology trends and solutions for the retail industry

In the context of EuroCIS 2022 from 31 May to 02 June 2022, the Leading Trade Fair for Retail Technology, we'll inform you about technology topics such as analytics, payment, digital signage, omnichannel retail, hardware, software and many more.

Thumbnail-Photo: Turn the watch with a twist of the wrist
23.05.2022   #e-commerce #Tech in Retail

Turn the watch with a twist of the wrist

Interview about gesture control in product viewing

The Berlin-based company Garamantis has equipped a luxury watch store in Hong Kong with gesture control for product viewing. The technology allows the valuable watches to be viewed from all sides without having to touch them - important aspects in ...

Thumbnail-Photo: Weekly grocery shopping made easy: meal planning via app...
18.05.2022   #online trading #e-commerce

Weekly grocery shopping made easy: meal planning via app

Grocery shopping, ordering, recipes – all in one app with connection to local grocery stores

Grocery shopping can be fun. For a five-person household with a baby and a dog, including allergies and favorite dishes, it quickly becomes a mammoth task. The developers of the app Jow want to simplify this very process and are teaming up with ...

Thumbnail-Photo: E-commerce Berlin Expo 2022 Recap
10.05.2022   #e-commerce #sustainability

E-commerce Berlin Expo 2022 Recap

Last week, the E-commerce Expo 2022 took place in Berlin. Find out what happened there

The E-commerce Berlin Expo 2022 conference is over, and it's safe to say that it was a huge success! If you attended, you probably learned a lot of new things about the e-commerce industry.But if you didn't go, don't worry - here’s ...

Thumbnail-Photo: Carvana launches newest car vending machine
09.05.2022   #e-commerce #Tech in Retail

Carvana launches newest car vending machine

Online retailer opens 32nd car vending machine in the U.S.

Carvana has launched its newest car vending machine, located in San Francisco, California. The state-of-the-art steel and glass structure debuts in the tech capital of America, standing eight stories tall with a 27-vehicle capacity, offering car ...

Thumbnail-Photo: Record in-app revenue für e-commerce apps
06.05.2022   #online trading #e-commerce

Record in-app revenue für e-commerce apps

Mobile App Trends Report by Adjust

Adjust released its annual Mobile app trends report, showing that mobile app growth continued to accelerate globally in 2021. After a year of industry changes and pandemic shake-ups, the app ecosystem saw growth in installs and sessions ...

Thumbnail-Photo: Blue Yonder: Most consumers willing to delay deliveries if its more...
04.05.2022   #sustainability #Tech in Retail

Blue Yonder: Most consumers willing to delay deliveries if it's more sustainable

Survey finds 86% of consumers willing to wait longer for their orders if it helps the environment, 44% say their interest in shopping sustainably has increased since the start of the pandemic

Blue Yonder has released findings from its 2022 Consumer Sustainability Survey, which revealed retail consumer preferences related to sustainable shopping habits. The survey found that more than three-quarters (86%) of consumers are willing to delay ...

Thumbnail-Photo: Serving customer expectations with fast delivery...
04.05.2022   #Tech in Retail #iXtenso videos

Serving customer expectations with fast delivery

Automated storage and retrieval system AutoStore @ NRF 2022

„Retail has truly changed,“ says Jon Schechter, Business Development Manager at AutoStore System in an interview at NRF 2022.The COVID pandemic has pushed e-commerce demand even further, customers expect fast and reliable ...

Thumbnail-Photo: Syndicated shelf intelligence data across every store and shelf...
29.04.2022   #customer satisfaction #Tech in Retail

Syndicated shelf intelligence data across every store and shelf

Real-time, continuous visibility into what’s really on store shelves

Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...

Thumbnail-Photo: Virtual try-on with AR in e-commerce
28.04.2022   #online trading #e-commerce

Virtual try-on with AR in e-commerce

Enhanced and personalized online shopping through augmented reality

It has become standard practice for customers to find product descriptions as well as images or videos for illustration purposes when shopping online. But just because consumers can see a front view or estimate the size with the help of a tape ...

Thumbnail-Photo: eBay launches ‘Imperfects’ offering to drive more circularity this...
28.04.2022   #e-commerce #sustainability

eBay launches ‘Imperfects’ offering to drive more circularity this Earth Day

New destination gives almost perfect fashion items from over 100 brands a second chance

As shoppers look to reduce their fashion spend and environmental footprint, eBay UK has launched Imperfects - the fashion equivalent to supermarkets' wonky veg initiative, which launched in a bid to cut food waste.eBay’s Imperfects range ...

Thumbnail-Photo: FedEx plans to test autonomous drone cargo delivery with Elroy Air...
25.04.2022   #e-commerce #logistics

FedEx plans to test autonomous drone cargo delivery with Elroy Air

FedEx and Elroy Air work to launch test flights aimed at middle-mile delivery in 2023

FedEx Express is teaming up with California Bay Area-based Elroy Air, the company building the first end-to-end autonomous vertical take-off and landing (VTOL) aerial cargo system. As a first of its kind agreement in the U.S., FedEx Express ...

Thumbnail-Photo: Cross-border e-commerce to exceed $2 trillion for first time in 2023...
14.04.2022   #e-commerce #payment systems

Cross-border e-commerce to exceed $2 trillion for first time in 2023

Juniper Research: Cross-border e-commerce to account for 38% of all e-commerce transactions globally by value in 2023

A new study from Juniper Research has found that the value of cross-border e-commerce will exceed $2.1 trillion in 2023, from $1.9 trillion in 2022. This growth of over 13% in a single year reflects the increasing success of marketplaces which offer ...

Thumbnail-Photo: Robotic pick-up points as solution for increase in demand for last mile...
07.04.2022   #e-commerce #Tech in Retail

Robotic pick-up points as solution for increase in demand for last mile delivery

Consumers expect fast and easy 24/7 order collection, says Retail Robotics

Retail Robotics shares new insights on robotic innovations, which can solve problems of so-called "last-mile" and revolutionize global delivery infrastructure for e-commerce and e-grocery. It addresses big challenges the market is ...

Thumbnail-Photo: Top 500 European cross-border online shops
06.04.2022   #online trading #e-commerce

Top 500 European cross-border online shops

4th edition of the annual ranking by Cross-Border Commerce Europe

Cross-Border Commerce Europe, the platform that stimulates cross-border e-commerce in Europe, releases a major research paper covering and ranking the 500 strongest European players with a focus on cross-border performance.The total online EU ...

Thumbnail-Photo: Omnichannel strategies in the opticians industry: Paul Rottler from...
04.04.2022   #online trading #e-commerce

Omnichannel strategies in the opticians' industry: Paul Rottler from Brillen Rottler

AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler

Offline or online? Contrasting these two concepts as opposites is outdated; the physical and digital worlds mix and complement each other – especially in retail. We took a look at the optical industry as an example of this. ...

Thumbnail-Photo: EuroCIS 2022: Trending topics and innovations concerning Retail...
01.04.2022   #mobile payment #Tech in Retail

EuroCIS 2022: Trending topics and innovations concerning Retail Technology

Customer Centricity, Analytics, Payment, Connected Retail and Seamless Store

EuroCIS, The Leading Trade Fair for Retail Technology, held from 31 May to 2 June 2022 in Halls 9 and 10 of Düsseldorf Exhibition Centre is the international communication forum for innovations and trend themes, especially for technology in the ...

Thumbnail-Photo: Omnichannel strategies in the opticians industry: Lukas Hahne from pro...
01.04.2022   #online trading #e-commerce

Omnichannel strategies in the opticians' industry: Lukas Hahne from pro optik

AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler

Offline or online? Contrasting these two concepts as opposites is outdated; the physical and digital worlds mix and complement each other – especially in retail. We took a look at the optical industry as an example of this.In a series of ...

Thumbnail-Photo: Omnichannel strategies in the opticians industry: Dirk Graber from...
31.03.2022   #online trading #e-commerce

Omnichannel strategies in the opticians' industry: Dirk Graber from Mister Spex

AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler

Offline or online? Contrasting these two concepts as opposites is outdated; the physical and digital worlds mix and complement each other – especially in retail. We took a look at the optical industry as an example of this.In a series of ...

Thumbnail-Photo: How will consumers buy eyewear in the future?...
15.03.2022   #online trading #e-commerce

How will consumers buy eyewear in the future?

Measured and focused: online, offline or omnichannel at the optician

The "onlineization" stops at nothing, not even at the eyewear trade. Online purchases of eyeglass frames, sunglasses or contact lenses are widespread. But what about topics such as virtual eyeglass fitting or measuring visual acuity from ...

Thumbnail-Photo: New shoppable video feature to tap into growing demand for immersive...
28.02.2022   #online trading #e-commerce

New shoppable video feature to tap into growing demand for immersive content

Wish Clips is the first of many new features that will be rolled out this year

ContextLogic Inc., known as Wish, one of the world’s largest mobile e-commerce platforms, today announced the roll out of Wish Clips - a new shoppable video feature that is designed to greatly enhance the customer ...

Thumbnail-Photo: Top 5 robot trends 2022
24.02.2022   #Tech in Retail #artificial intelligence

Top 5 robot trends 2022

IFR reports on increase of adoption, easier operation and automation

The operational stock of industrial robots hit a new record of about 3 million units worldwide – increasing by 13% on average each year (2015-2020). The International Federation of Robotics analyzes the top 5 trends shaping robotics and ...

Thumbnail-Photo: First speakers of EBE2022 - meet them!
17.02.2022   #trade fair consulting #trade fair special

First speakers of EBE2022 - meet them!

The agenda is almost finished, the first speakers are confirmed

The Ecommerce Berlin Expo 2022 is coming up, and we have some exciting news. The agenda is almost finished, and the first speakers are already confirmed - we're proud to announce them here! Let’s have a closer look at them.About E-commerce ...

Thumbnail-Photo: Using augmented reality in online retail
14.02.2022   #e-commerce #Tech in Retail

Using augmented reality in online retail

Snap Inc’s new AR glasses – soon part of everyday life?

We are seeing a steady rise in the use of augmented reality apps on smartphones and tablets. California-based Snap Inc., the company behind the Snapchat app, is making new inroads into expanding the field of AR vision and with it possible ...

Thumbnail-Photo: Bricks beat Clicks on Google as Walmart, Nordstrom and BestBuy make...
11.02.2022   #online trading #e-commerce

'Bricks beat Clicks' on Google as Walmart, Nordstrom and BestBuy make search visibility gains

Brick-and-mortar retailers dominate Searchmetrics’ top 10 eCommerce winners

Traditional big box retailers and department store brands with brick-and-mortar locations dominate the list of top ten eCommerce websites with the biggest gains in google.com search performance in 2021, new research finds.While apple.com enjoyed the ...

Thumbnail-Photo: Ease of returns as top priority in online purchase...
09.02.2022   #online trading #e-commerce

Ease of returns as top priority in online purchase

Right returns process reaps the most consumer loyalty

89 percent of consumers identify ease of returns as top priority when purchasing online. That’s according to new data from delivery experience platform Sorted, which found that retailers who get the returns process right will reap the most ...

Thumbnail-Photo: Cross-Border Commerce Europe launches blue paper on green supply chains...
04.02.2022   #online trading #e-commerce

Cross-Border Commerce Europe launches blue paper on green supply chains

Leading C-Level executives from global retailers contributed to report

Cross-Border Commerce Europe, the platform driving cross-border e-commerce in Europe, publishes its latest blue paper summarising the learnings of seven knowledge and brainstorming sessions between C-Level executives from leading global retailers ...

Thumbnail-Photo: White Label World Expo
26.01.2022   #online trading #e-commerce

White Label World Expo

2nd & 3rd March 2022 - ExCeL London

White Label World Expo UK is right around the corner! Join us at the UK’s largest event for professional online sellers to meet cutting edge white label goods suppliers!The show is returning to the ExCeL Centre in London on 2nd & 3rd March ...

Thumbnail-Photo: U.S. conventional grocers’ same-store online sales down in 2021 6.8%...
26.01.2022   #e-commerce #food retail

U.S. conventional grocers’ same-store online sales down in 2021 6.8% vs YOY

New eGrocery sales performance benchmarks and topline findings

Conventional grocers reported a 6.8% drop in online grocery sales on a same-store basis during the 12 weeks ending September 28, 2021, versus the prior year, according to the Brick Meets Click eGrocery Performance Benchmarking 2021 Wave. A 3.1% ...

Thumbnail-Photo: Efficient and networked operations in e-commerce warehouses...
24.01.2022   #e-commerce #logistics

Efficient and networked operations in e-commerce warehouses

Proactively preparing for seasonal peaks using big data

Digital shopping round the clock means particular service requirements for e-commerce retailers, e.g. providing maximum availability and meeting very short delivery deadlines. Due to the increasing complexity of processes related to warehousing and ...

Thumbnail-Photo: Startup emma & noah: Company growth with freelancers...
17.01.2022   #online trading #e-commerce

Startup "emma & noah": Company growth with freelancers

What matters when choosing a team

Since founding their startup "emma & noah", Aline Gallois and Fabian Bitta have used the support of freelancers as an additional resource to drive their company forward. With great success: since its founding, they have been able to ...

Thumbnail-Photo: The Central Group and Signa Holding to acquire Selfridges Group...
14.01.2022   #online trading #e-commerce

The Central Group and Signa Holding to acquire Selfridges Group

Exclusive online stores as an extension of physical stores

Central, a family-owned retail, real estate and hospitality group and Signa, one of Europe’s leading real estate and retail groups, have entered into a definitive agreement to acquire Selfridges Group, a leading luxury retail group, from the ...

Thumbnail-Photo: Payment market and retail: The trends for 2022...
07.01.2022   #mobile payment #sustainability

Payment market and retail: The trends for 2022

Secure, personalized, convenient – How will e-payment develop in the near future?

Over the past two years, consumer shopping habits have changed significantly – especially in Germany and Europe – and with them the structural orientation of retailers and companies. Convenient online shopping and digital payment methods ...

Thumbnail-Photo: Retail turnover in 2021 expected to be up 0.9% in real terms on 2020...
07.01.2022   #online trading #e-commerce

Retail turnover in 2021 expected to be up 0.9% in real terms on 2020

Non-food retail gains, textile retail loses

According to an estimate of the Federal Statistical Office (Destatis), turnover in retail trade in Germany recorded a new record high in 2021.The real (price-adjusted) turnover in retail trade was 0.6% to 1.2% higher and the nominal (not ...

Thumbnail-Photo: Finding the most efficient tools for data acquisition...
06.01.2022   #e-commerce #data management

Finding the most efficient tools for data acquisition

Four in ten retail and e-commerce organisations struggle to find a suitable tool

More than 40 percent of retail and e-commerce organisations have struggled to find the most efficient tools or tech stack for data acquisition over the past 12 months to help them rapidly analyse data in real-time resulting in ...

Thumbnail-Photo: Quick-Commerce: Cajoo chooses Alkemics for the collection of its product...
26.12.2021   #e-commerce #data analysis

Quick-Commerce: Cajoo chooses Alkemics for the collection of its product information

French food delivery service expands its offering to customers with supplier experience management platform

Cajoo, the French treasure in the express food delivery sector, who has recently joined forces with Carrefour and has raised 40 million dollars, has acquired the Alkemics platform to enable it to enhance the range of products offered to ...

Thumbnail-Photo: Digital commerce market expected to reach $17.53 trillion by 2030...
21.12.2021   #e-commerce #Tech in Retail

Digital commerce market expected to reach $17.53 trillion by 2030

Growing penetration of the Internet drives growth of digital commerce market

According to the report published by Allied Market Research, the global digital commerce market was estimated at $4.21 trillion in 2020 and is anticipated to hit $17.53 trillion by 2030, registering a CAGR of 15.1 percent from 2021 to ...

Thumbnail-Photo: Paving the way for supply chains of the future...
15.12.2021   #digitization #Tech in Retail

Paving the way for supply chains of the future

First UPS Supply Chain Solutions (SCS) Asia Pacific innovation centre: digital revolution and future-proof supply chains

Supply Chain Solutions (UPS SCS) officially opened its first innovation centre globally, connecting businesses in Asia with emerging technologies in logistics. Located in Singapore, the UPS SCS Asia Pacific Innovation Centre will see UPS ...

Thumbnail-Photo: New research reveals cybersecurity confidence gap...
13.12.2021   #e-commerce #Tech in Retail

New research reveals cybersecurity confidence gap

95 % of stakeholders satisfied with security, yet one third of companies experienced a data breach

Despite high confidence in their risk assessment capabilities, study finds a third of companies have been breached, and 89% have been hit multiple times.New data released by Cornell University’s Center for Hospitality Research and FreedomPay ...

Thumbnail-Photo: Think tank releases digitization action plans for business resilience...
10.12.2021   #e-commerce #Tech in Retail

Think tank releases digitization action plans for business resilience

Series of direct-to-consumer (D2C) reports answers fundamental questions in massive ecommerce shift

Policy2050.com, a think tank for tech policy and business strategy, has released a series of reports about new developments in direct-to-consumer channels: “D2C and Other Digital Adaptations During COVID-19,” “D2C in ...

Thumbnail-Photo: Obsess launches “Shop with Friends”
04.12.2021   #online trading #e-commerce

Obsess launches “Shop with Friends”

Experiential e-commerce platform to enable social shopping in virtual stores

Obsess, an experiential e-commerce platform that enables brands to create online virtual stores and showrooms, today announced the launch of “Shop with Friends,” a feature that enables consumers to shop in virtual stores ...

Thumbnail-Photo: Perfect Corp. unveils new beauty technology
29.11.2021   #Tech in Retail #digital marketing

Perfect Corp. unveils new beauty technology

AI-based solution for online manicure experiences

Perfect Corp., has announced the launch of its state-of-the-art AI-powered AR Virtual Try-On for Nails solution. The unique digital manicure experience revolutionizes the nail polish and nail art shopping journey by providing beauty shoppers with a ...

Thumbnail-Photo: Pinterest and social commerce: In love, pinned, bought...
29.11.2021   #online trading #e-commerce

Pinterest and social commerce: In love, pinned, bought

From visual search to visual shopping engine

Founded in 2010, the Pinterest platform is all about discovery - from creative arts and crafts instructions to recipes, interior design ideas and now even actual products. This makes the online network an ideal platform for retailers, not only to ...

Thumbnail-Photo: INTEGRATING CASH with digital channels
14.11.2021   #e-commerce #payment systems

INTEGRATING CASH with digital channels

COVID-19 raised safety concerns over cash handling, but those fears dissipated as the pandemic dragged on

By October 2020, cash had rebounded and reasserted itself as “the top way to make a purchase throughout 2020,” according to a report by Javelin Strategy & Research for ATM operator Cardtronics. ...

Thumbnail-Photo: E-commerce Germany Awards are back to business!...
11.11.2021   #online trading #e-commerce

E-commerce Germany Awards are back to business!

Awards presented in categories such as Omnichannel, Logistics, Payment, Analytics and IT Solution

We're not only bringing back the E-commerce Berlin Expo in February 2022, but also all the events associated with it. E-commerce Germany Awards is, of course, one of them. There are exciting times ahead, so let's find out what they will ...

Thumbnail-Photo: 75% of online grocery orders to be fulfilled at grocery stores...
05.11.2021   #e-commerce #food retail

75% of online grocery orders to be fulfilled at grocery stores

Demand for grocery home delivery has plateaued according to 40,000 U.S. customers

Mercatus announced findings from its annual eGrocery survey of U.S. consumers, conducted in collaboration with Incisiv. The report, titled "eGrocery Transformed: 2021 market projections and insight into online grocery's elevated ...

Thumbnail-Photo: More than half of online shoppers have purchased cross-border during the...
04.11.2021   #online trading #e-commerce

More than half of online shoppers have purchased cross-border during the pandemic

Customers want free product returns and the ability to track orders online

New research suggests 57% of online shoppers around the world have made at least one online purchase from a company in another country in the last 12 months – while a further 22% have considered doing so. And 43% agree or strongly agree that ...

Thumbnail-Photo: Expanding grocery order and delivery service for independent retailers...
19.10.2021   #food retail #delivery

Expanding grocery order and delivery service for independent retailers

Partnership between United Natural Foods and DoorDash

United Natural Foods, Inc. announced it has entered into a reseller agreement with DoorDash to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.UNFI’s arrangement with DoorDash ...

Thumbnail-Photo: Alibabas self-driving delivery robots deliver over one million orders in...
14.10.2021   #logistics #delivery

Alibaba's self-driving delivery robots deliver over one million orders in China

Plans, to expand the "Xiaomanlv" fleet to 10,000 vehicles

Alibaba Group’s autonomous delivery robots reached a milestone this week, delivering more than a million parcels in China within one year of their launch.In a show of efficiency, just 200 of the robots have carried parcels to more than 200,000 ...

Thumbnail-Photo: MWC Barcelona 22 – Mobile World Congress
13.10.2021   #e-commerce #retail

MWC Barcelona 22 – Mobile World Congress

28.02. - 03.03.2022 | Barcelona

It’s time to reconnect, reimagine, and reinventMWC Barcelona is the world’s most influential event for the connectivity industry. From 28 February to 03 March 2022 world-leading companies and trailblazers share the latest thought ...

Thumbnail-Photo: MOONOVA 2022
13.10.2021   #e-commerce #retail

MOONOVA 2022

21.02. - 25.02.2022 | Online/München

INTERNET WORLD EXPO becomes MOONOVAA luminous signpost to a digital worldDiscover an ideal world for events, inspiration and networkingWhen two stars come close together, the joining of matter releases huge energies. The single star, which was ...

Thumbnail-Photo: eTail 2022 – The eCommerce & Omnichannel Retail Conference...
12.10.2021   #e-commerce #retail

eTail 2022 – The eCommerce & Omnichannel Retail Conference

28.02.-02.03.2022 | Palm Springs, CA, United States

Transforming Retail. Together.We’re excited to announce eTail is back in-person at the beautiful JW Marriott Desert Springs on February 28 – March 2, 2022.eTail is a three day retreat designed to help you increase the profits from your ...

Thumbnail-Photo: eTail Germany 2022 – DACH Conference for Retail eCommerce  &...
12.10.2021   #e-commerce #retail

eTail Germany 2022 – DACH Conference for Retail eCommerce & Marketing Innovators

15.03.-16.03.2022 | Berlin

As the leading conference for retail ecommerce and marketing innovators in the DACH region, at eTail Germany, March 15-16, 2022, you'll have the chance to learn from, share and collaborate with leaders in ecommerce and digital marketing as they ...

Thumbnail-Photo: K5 Future Retail Conferenz 2022
12.10.2021   #e-commerce #brick and mortar retail

K5 Future Retail Conferenz 2022

29.06.-30.06.2022 | Berlin

The K5 FUTURE RETAIL CONFERENCE in Berlin is the leading event for digital retail in the DACH region. As part of the K5 FUTURE RETAIL CONFERENCE in Berlin, more than 150 speakers, movers and shakers and innovators from the German e-commerce ...

Thumbnail-Photo: Online Retailer Conference & Expo 2022
12.10.2021   #online trading #e-commerce

Online Retailer Conference & Expo 2022

20.07.-21.07.2022 | Sydney

Online Retailer Conference & Expo is the #1 meeting destination for the ecommerce industry to access the relevant strategic insights, solutions, technologies and connections that make a positive difference to your business - no matter what stage ...

Thumbnail-Photo: Retail Fest / Retail Global 2022
12.10.2021   #e-commerce #retail

Retail Fest / Retail Global 2022

11.04.-14.04.2022 | Queensland

In what will be a shakeup to how Australia's online retail community comes together, Retail Global is moving away from the traditional 3-day conference format to bring you Australia’s very own Retail Fest on the Gold Coast. A week-long ...

Thumbnail-Photo: E-Commerce Expo Asia 2022
11.10.2021   #e-commerce #brick and mortar retail

E-Commerce Expo Asia 2022

12.10.-13.13.2022 | Singapur

Discover all the end-to-end knowledge in the e-commerce space at E-Commerce Asia 2022 on Oct. 12-13, including Customer Experience, Mobile Commerce, Cross Border Commerce, e-Commerce Trade Strategy, Supply Chain Management, Omni-Channel Retail, to ...

Thumbnail-Photo: How Discovery Commerce is changing online shopping...
04.10.2021   #online trading #e-commerce

How Discovery Commerce is changing online shopping

New ways of addressing and attracting customers

When shopping online, people no longer tend to buy only products they have specifically searched for. Increasingly, they are also tempted to make spontaneous purchases online. The principle is called discovery commerce. "Shopping by ...

Thumbnail-Photo: Powering accelerated growth of leading enterprises through online...
30.09.2021   #e-commerce #digitization

Powering accelerated growth of leading enterprises through online marketplaces

Mirakl announces $555 million series e-funding

With a valuation exceeding $3.5 billion, new financing extends Mirakl’s enterprise marketplace category leadership amid explosive growth for eCommerce and platform business model.Mirakl, the industry’s first enterprise marketplace SaaS ...

Thumbnail-Photo: Cloud POS technology – shaping up the future of retail and restaurant...
30.09.2021   #Tech in Retail #marketing research

Cloud POS technology – shaping up the future of retail and restaurant industries

The escalating trend of online payments is expected to strengthen the cloud POS market up to 2026

The digital payment landscape is transforming incredibly, worldwide. With specific technological advancements and penetration of cloud systems being a top priority, various corporations, retailers, and in-store leaders have pivoted to the use of ...

Thumbnail-Photo: These people will shape the future of retail...
29.09.2021   #e-commerce #brick and mortar retail

These people will shape the future of retail

NRF Foundation announces honorees of The List of People Shaping Retail’s Future 2022

The NRF Foundation has announced the honorees of The List of People Shaping Retail’s Future 2022 – an extraordinary group of retail leaders who will be celebrated at the NRF Foundation Honors in New York City in January.The List of ...

Thumbnail-Photo: WRC 2022 – World Retail Congress
28.09.2021   #online trading #e-commerce

WRC 2022 – World Retail Congress

05.04. - 07.04.2022 | Rome Cavalieri Hotel, Italy

The World Retail Congress on 05.04.-07.04.2022 brings together the leaders of today’s global retail industry – from multi-national powerhouses to game-changing start-ups and disruptors. They are united in their focus on understanding and ...

Thumbnail-Photo: LODATA-WEBINAR: New HP Engage POS systems
28.09.2021   #e-commerce #retail

LODATA-WEBINAR: New HP Engage POS systems

20.10.2021 - 9 a.m. | Online

A new model strengthens the HP Engage lineup: HP launches the HP Engage One Essential fanless all-in-one system, which is protected against dust and external elements, making it ideal for use in harsh environments such as restaurants, bars and ...

Thumbnail-Photo: IAW 2022 – The orders fair for the retail trade...
28.09.2021   #online trading #e-commerce

IAW 2022 – The orders fair for the retail trade

08.03. - 10.03.2022 | Messegelände Köln

The International Trade Fair for Promotional Goods and Imports (IAW Messe Köln) is an order fair for promotional goods, seasonal products and trend articles. More than 300 international wholesalers, producers, importers and suppliers will ...

Thumbnail-Photo: Fashion Tech Berlin 2022
28.09.2021   #online trading #e-commerce

Fashion Tech Berlin 2022

18.01. - 20.01.2022 | STATION Berlin, Germany

FASHIONTECH Berlin is a conference about the future of fashion and deals with topics around innovations and digitalization in the fashion industry. Global players, buyers, start-ups, influencers, marketing experts and journalists will come together ...

Thumbnail-Photo: Product information management systems in furniture retailing...
27.09.2021   #online trading #e-commerce

Product information management systems in furniture retailing

Why investing in the quality of product information is worthwhile

“The wooden table with a square table top and four table legs.” Customers as well as furniture retailers and manufacturers know that it is not that simple. But it is precisely this specific product information that is important for all ...

Thumbnail-Photo: Shein is the leading shopping app
21.09.2021   #online trading #e-commerce

Shein is the leading shopping app

More than double of Amazon shopping’s total downloads

Since October 2020, the Chinese fast-fashion app Shein was considered the world’s largest online-only retailer and has claimed the top spot of shopping charts from retail giants such as Amazon, H&M and Inditex. According to data presented ...

Thumbnail-Photo: Explosive E-commerce growth driving tech investments in supply chain...
17.09.2021   #e-commerce #digitization

Explosive E-commerce growth driving tech investments in supply chain execution system

E-commerce shows no signs of slowing down

New research from Reuters Events Supply Chain in partnership with Blue Yonder reveals the priority strategies and investments for supply chain execution and risk management within transportation and warehousing. Following a year of intense ...

Thumbnail-Photo: The most searched online shopping stores by state...
16.09.2021   #online trading #e-commerce

The most searched online shopping stores by state

CenturyLinkQuote found Etsy the most searched online store in the nation

With people nationwide using online shopping more than ever in the last year, CenturyLinkQuote has examined, which online-only shopping stores Americans search for most.The team analyzed Google search volume data and found that Etsy, a small ...

Thumbnail-Photo: Innit and Google Cloud partner to help retailers personalize grocery...
14.09.2021   #e-commerce #brick and mortar retail

Innit and Google Cloud partner to help retailers personalize grocery shopping

Digital as a permanent part of modern shopping routines

Innit has announced a strategic partnership with Google Cloud enabling grocery retailers to deliver personalized services across the entire meal journey, spanning online, in-store, and at-home. The Google Cloud-Innit joint solution boosts retailer ...

Thumbnail-Photo: Tally the robot: Schnuck Markets deploys intelligent robots chainwide...
10.09.2021   #brick and mortar retail #coronavirus

Tally the robot: Schnuck Markets deploys intelligent robots chainwide

Grocer expands partnership with Simbe to bring thecomprehensive retail management solution to all Schnucks stores

On August 26 Schnuck Markets announced an industry-first chainwide expansion with Simbe Robotics’ to further elevate the grocer’s business operations and customer experience.Building on previous successful expansions, the multi-year ...

Thumbnail-Photo: E-Commerce Berlin Expo
10.09.2021   #online trading #e-commerce

E-Commerce Berlin Expo

05.05.2022 | Station, Berlin

Every single year, this pure-play e-commerce event attracts more than 10,000 international visitors and over 200 exhibitors. Every February, more than 50 speakers gather in Berlin to share their e-commerce knowledge. In the e-commerce industry, the ...

Thumbnail-Photo: Submissions for the 2022 EBE Call for Papers...
10.09.2021   #online trading #e-commerce

Submissions for the 2022 EBE Call for Papers

With doubled power, the E-commerce Berlin Expo is back on-site after a year of absence!

A sixth edition of the E-commerce Berlin Expo will be held next year! At one of the most electrifying e-commerce events in Europe, e-commerce enthusiasts will gather again at STATION, Berlin, on the 9th of February 2022. Moreover, it presents the ...

Thumbnail-Photo: Pandemic led to an increase in retail security threats...
08.09.2021   #e-commerce #brick and mortar retail

Pandemic led to an increase in retail security threats

Retailers call for a federal ORC law

Organized retail crime and numerous other security concerns evolved in 2020, and most retailers attribute the increase in criminal activity to the pandemic, according to the 2021 Retail Security Survey released by the National Retail ...

Thumbnail-Photo: Living with the virus
07.09.2021   #e-commerce #brick and mortar retail

Living with the virus

July retail sales slow amid tight supply chain but demand continues

Retail sales slowed during July as retailers continued to face supply chain disruptions and increased COVID-19 vaccinations allowed consumers to shift some spending from goods to activities like going out to dinner and traveling despite the delta ...

Thumbnail-Photo: The gateway to the online store: Optimizing the search in e-commerce...
06.09.2021   #online trading #e-commerce

The gateway to the online store: Optimizing the search in e-commerce

9 steps towards a user-friendly webshop search

Consumers who type search terms into the appropriate field on websites or in online stores are often interested in specific products and ready to make a purchase. This is a potential that you should not leave unused. That's why optimizing the ...

Thumbnail-Photo: Pay-over-time option at Amazon checkout
31.08.2021   #online trading #e-commerce

Pay-over-time option at Amazon checkout

Amazon partners with Affirm to deliver a flexible payment option

Affirm, the payment network that empowers consumers and helps merchants drive growth, announced that its flexible payment solution will soon be available to Amazon.com customers at checkout. Amazon and Affirm are testing with select customers now, ...

Thumbnail-Photo: ECommerce transaction values via voice assistants on the rise...
24.08.2021   #e-commerce #webshop

ECommerce transaction values via voice assistants on the rise

Seamless user experience brings no need for additional services

A new study from Juniper Research has found that eCommerce transaction values via voice assistants will reach $19.4 billion by 2023; rising from just $4.6 billion in 2021. The report predicts that the availability of voice assistant devices with ...

Thumbnail-Photo: Long-term preparations for mid-pandemic brick-and-mortar retail...
23.08.2021   #brick and mortar retail #coronavirus

Long-term preparations for mid-pandemic brick-and-mortar retail

Under what circumstances do consumers enjoy their physical customer journey?

The COVID pandemic is not over. That’s a hard but necessary truth. And brick-and-mortar retailers need to face that. But there is also good news. While expanding e-commerce and omnichannel services is important, surveys show that ...

Thumbnail-Photo: CLAIM 5: New growth strategy
20.08.2021   #e-commerce #brick and mortar retail

CLAIM 5: New growth strategy

HUGO BOSS presents plan to increase sales

HUGO BOSS has introduced its new 2025 growth strategy ‘CLAIM 5’ and provides its mid-term financial ambition. Over the next five years, the Company is fully committed to strongly accelerate top-line growth, claim its position in the ...

Thumbnail-Photo: zooplus partners with Hellman & Friedman
18.08.2021   #online platform #investments

zooplus partners with Hellman & Friedman

Shareholders benefit from a premium of 50 percent

zooplus, an european online pet platform, and Hellman & Friedman (H&F), have signed an Investment Agreement to enter into a Strategic Partnership aimed at strengthening zooplus’ long-term leadership position in the growing and ...

Thumbnail-Photo: More trust for retailers with messaging services...
17.08.2021   #e-commerce #brick and mortar retail

More trust for retailers with messaging services

Increased purchasing power through conversational AI

Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. ...

Thumbnail-Photo: Digitization of logistics – enabler of e-commerce...
16.08.2021   #online trading #e-commerce

Digitization of logistics – enabler of e-commerce

The many tasks in logistics and its role for retailing

Many companies are currently looking at the opportunities of e-commerce, as the brick-and-mortar retail is declining significantly. But successful e-commerce is not only based on an accessible, well-functioning, and attractive online shop, but above ...

Thumbnail-Photo: Social commerce surpasses $30 billion in the US...
12.08.2021   #social media #online platform

Social commerce surpasses $30 billion in the US

China’s market is still about 10 times bigger

Social commerce sales in the US are picking up, but the size of the market pales in comparison to that of China, according to eMarketer’s latest forecast on social commerce.In 2021, US social commerce sales will rise by 35.8% to $36.62 ...

Thumbnail-Photo: The intelligent seasoning for your inventory optimization...
11.08.2021   #artificial intelligence #stock level optimization

The intelligent seasoning for your inventory optimization

How to increase your sales with predictive analytics

Predictive tool options for retail and e-commerce are booming. Machine learning and artificial intelligence are used to make very accurate predictions, for example, the expected number of customers in stores, the number of products sold and upcoming ...

Thumbnail-Photo: Facebook Pay available at US e-commerce shops...
11.08.2021   #online trading #e-commerce

Facebook Pay available at US e-commerce shops

Provide customers a seamless checkout experience at your own website

People already use Facebook Pay to send money, shop, donate and more, across Facebook apps and services. Now, for the first time, Facebook is extending Facebook Pay availability beyond their own platforms to businesses who want to provide a seamless ...

Thumbnail-Photo: Lovepop doubles down on omnichannel retail
09.08.2021   #e-commerce #brick and mortar retail

Lovepop doubles down on omnichannel retail

New store signals growth for designer of 3D cards and gifts

Lovepop, designer of magical pop-up cards and gifts, announced the opening of a brand new store in Boston's Harvard Square, marking the fourth location in the company's hometown and the fifth new retail opening in the U.S. since the start of ...

Thumbnail-Photo: 2021 brings back-to-class shopping to record levels...
06.08.2021   #e-commerce #brick and mortar retail

2021 brings back-to-class shopping to record levels

Online shopping remains top destination for back-to-school shopping

Consumers plan to spend record amounts for both school and college supplies as families and students plan to return to in-person classrooms this fall, according to the annual survey released by the National Retail Federation and Prosper Insights ...

Thumbnail-Photo: Secondhand trading takes off in China
05.08.2021   #e-commerce #customer satisfaction

Secondhand trading takes off in China

Alibaba’s Idle Fish App makes recycling easier

More and more customers in China embrace secondhand trading, also known as re-commerce, to raise extra cash via online platforms such as Idle Fish.The trend has been turbo-charged by apps that make selling pre-owned items simpler, the need to ...

Thumbnail-Photo: Increase in retail sales in June
04.08.2021   #e-commerce #brick and mortar retail

Increase in retail sales in June

Recovery from coronavirus pandemic continues

Retail sales saw solid growth during June, increasing in most categories on a monthly basis and across the board on a yearly basis as the recovery from the coronavirus pandemic continued, the National Retail Federation said.“Continued growth ...

Thumbnail-Photo: Eventyrsport: Denmarks best e-shop and good customer experiences...
03.08.2021   #brick and mortar retail #digital signage

Eventyrsport: Denmarks best e-shop and good customer experiences

Electronical price tags: shopping just like in the webshop

The Danish outdoor chain Eventyrsport has been named the country's best e-shop with a focus on good customer experiences. In the chain's physical stores, there is also a focus on good service, where electronic shelf labels connect the goods ...

Thumbnail-Photo: Online ordering and delivery for member Co-ops...
30.07.2021   #food retail #delivery

Online ordering and delivery for member Co-ops

National Co+op Grocers Partners with Mercato

Mercato, the e-commerce platform created for America's independent grocers and specialty food stores, announced that it has partnered with the National Co+op Grocers (NCG), an organization that works to foster growth and efficiency within the ...

Thumbnail-Photo: Conquering China as the strongest e-commerce market globally...
30.07.2021   #online trading #e-commerce

Conquering China as the strongest e-commerce market globally

Making informed decisions in online retail

In a report assessing the impact of Covid-19 on consumer behavior, the international network of consulting firms Deloitte reports that “the pandemic is rapidly changing our behavior toward online channels.” The firm adds that this is a ...

Thumbnail-Photo: Retail as powerful stream of revenue
22.07.2021   #online trading #e-commerce

Retail as powerful stream of revenue

Influential media organizations to partner with retailers

The COVID-19 pandemic has created synergistic opportunities for media and retail companies, as consumers find themselves spending more time online. Large online media and entertainment organizations are now partnering with retailers to provide ...

Thumbnail-Photo: Retail is surging
15.07.2021   #e-commerce #brick and mortar retail

Retail is surging

Sales to grow by up to 13.5% in 2021

Retail sales are growing at unprecedented rates. Earlier this month, NRF upwardly revised its retail sales forecast to grow between 10.5% and 13.5% in 2021. This is the highest growth rate we have ever forecast. May retail sales were 17.3% higher ...

Thumbnail-Photo: Post-Covid shopping trends
14.07.2021   #e-commerce #customer satisfaction

Post-Covid shopping trends

NPD Report: Demand for home products will endure

Small appliances and housewares products were in high demand in 2020 as consumer routines were disrupted and they looked to these products to make the most of their living spaces, as they spent more time at home. As consumers move outside the ...

Thumbnail-Photo: New e-commerce rules in the EU
13.07.2021   #online trading #e-commerce

New e-commerce rules in the EU

Intra-EU-commerce with Value-Added Tax (VAT) rules and One Stop Shop scheme

New Value-Added Tax (VAT) rules for online shopping entered into force on July 1st 2021 as part of efforts to ensure a more level playing field for all businesses, to simplify cross-border e-commerce and to introduce greater transparency for EU ...

Thumbnail-Photo: Key driver of loyalty and total spend
06.07.2021   #e-commerce #omnichannel

Key driver of loyalty and total spend

Omnichannel grocery shoppers spend up to 20% more

Symphony RetailAI, a global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, announced research showing that omnichannel grocery shoppers shop more frequently and spend up to ...

Thumbnail-Photo: Brick and Click: Pre-pandemic levels amid healthy spending...
29.06.2021   #e-commerce #brick and mortar retail

Brick and Click: Pre-pandemic levels amid healthy spending

E-commerce growth remains elevated, in-store shopping rebounds in a big way

U.S. discretionary spending on general merchandise continues to be healthier than expected. Dollar sales for the week ending June 12, 2021 rose 15% over the same period two years ago, continuing at a pace that exceeds the 9% growth over last year, ...

Thumbnail-Photo: Benefits of investing in physical stores
28.06.2021   #e-commerce #brick and mortar retail

Benefits of investing in physical stores

The role of physical stores for selling "deep" products

Researchers from Colorado State University, Amazon, and Dartmouth College published a new paper in the Journal of Marketing that examines the role of physical stores for selling "deep" products.The study, forthcoming in the Journal of ...

Thumbnail-Photo: Flexible payment: huge growth expected
24.06.2021   #e-commerce #mobile payment

Flexible payment: huge growth expected

Buy now pay later services spend to reach $995 billion globally in 2026

A new study from Juniper Research has found that spending via buy now pay later services, which are integrated within eCommerce checkout options, including fixed instalment plans and flexible credit accounts, will reach $995 billion in 2026, from ...

Thumbnail-Photo: New type of pedestrian drive
14.06.2021   #e-commerce #customer satisfaction

New type of pedestrian drive

Carrefour partners with La Poste to launch the Pickup drive

Carrefour has teamed up with La Poste via its subsidiary Pickup to create a new nationwide partnership to launch a new Pedestrian drive business model. Henceforth, customers will be able to visit “Pickup drives” to access several local ...

Thumbnail-Photo: Arvato Supply Chain Solutions in Poland starts cooperation with Sephora...
11.06.2021   #brick and mortar retail #digitization

Arvato Supply Chain Solutions in Poland starts cooperation with Sephora

Plewiska/Poland - Arvato Supply Chain Solutions is expanding its cooperation with the cosmetics company Sephora. In April 2021, the company therefore commissioned a new distribution center to support its e-commerce and B2B business in Pruszków, Poland.

The new warehouse covers an area of 7,000 square meters, making it almost 2,000 square meters larger than the previous one. One of the innovative solutions used here for Sephora is self-driving vehicles called Weasels®, which automate transport ...

Thumbnail-Photo: FedEx strengthens e-commerce offering
09.06.2021   #e-commerce #customer satisfaction

FedEx strengthens e-commerce offering

Expansion of international day-definite delivery service FedEx International Connect Plus across Europe

Following the successful launch of FedEx International Connect Plus (FICP) in January 2021, FedEx has expanded access to its day-definite e-commerce delivery service. The service is now available in the UK, Germany, France, Italy, Spain, Poland, ...

Thumbnail-Photo: HEMA Buttons Up Omni-channel Supply Chain Transformation with Blue Yonder...
07.06.2021   #brick and mortar retail #digitization

HEMA Buttons Up Omni-channel Supply Chain Transformation with Blue Yonder

Department store retailer increases forecast accuracy leading to improved planner productivity and better fulfilment with AI/ML-powered Luminate Planning

Ensuring the right inventory is available to meet customer demands became even more important during the COVID-19 pandemic. Thanks to its recent digital transformation with Blue Yonder’s cloud-based ...

Thumbnail-Photo: An online fest of retail, tech, omnichannel and e-commerce trends...
07.06.2021   #e-commerce #event

An online fest of retail, tech, omnichannel and e-commerce trends

The very first edition of the E-commerce Berlin Virtual event - And what a debut it was!

The 26th and 27th of May 2021 marked a milestone in the world of e-commerce: the very first edition of the E-commerce Berlin Virtual event. And what a debut it was!EBV numbers speak for themselvesWe will let the numbers speak for themselves, ...

Thumbnail-Photo: Significant Deal For Dematic South Europe With A New Plant For Apparel...
07.06.2021   #e-commerce #logistics

Significant Deal For Dematic South Europe With A New Plant For Apparel Customer In Northern Italy

Dematic is proud to announce the near completion of a fully automated distribution centre located in Trecate (NO) Italy for the global luxury group, Kering.

Dematic is proud to announce the near completion of a fully automated distribution centre located in Trecate (NO) Italy for the global luxury group, Kering. The project has been developed by a constant exchange of information, commitment and ...

Thumbnail-Photo: Hot on the trail of the newest trends
04.06.2021   #e-commerce #customer satisfaction

Hot on the trail of the newest trends

OTTO uses a new in-house tool for trend research

Together with Google, the online retailer OTTO has developed a dashboard that helps identify "whitespots" - missing brands and products. The tool called MANGO builds on Google's Merchant Analytics Center and, in addition to its own ...

Thumbnail-Photo: A strong but changed retail industry looks to the future....
01.06.2021   #e-commerce #brick and mortar retail

"A strong but changed retail industry looks to the future."

Retail experts at NPD discussed future retail trends

The retail industry is now doing better than many retailers expected last year as stores, offices, and schools shut down across the country. In fact, compared to last year, discretionary retail sales revenue in the U.S grew 17% from January 1 ...

Thumbnail-Photo: Gen Z shopping journeys start on Social Media...
28.05.2021   #online trading #e-commerce

Gen Z shopping journeys start on Social Media

Findings reveal generational shopping preferences: purchases are mostly made on third-party websites

Leading digital experience platform provider Optimizely (formerly Episerver) today announced new survey data revealing the nuanced preferences of Gen Z and Millennial consumers as we begin to emerge from the pandemic. The survey, which polled 1,000 ...

Thumbnail-Photo: Shopping experience with interactive digital signage applications...
25.05.2021   #brick and mortar retail #digital signage

Shopping experience with interactive digital signage applications

Using lift & learn features and smart mirrors to activate customers

The advantage in traditional stores: customers can examine the items and pick them up. The advantage in e-commerce: There is a wide range of products and information. With the use of digital signage solutions, these two advantages can be ...

Thumbnail-Photo: Post Corona wardrobe refresh
21.05.2021   #e-commerce #brick and mortar retail

Post Corona wardrobe refresh

More than half of the Canadians plan to buy new clothing when the pandemic is over

More than 50% of Canadian consumers plan to purchase new clothing once pandemic restrictions are relaxed, according to a new report from The NPD Group. The desire for a wardrobe refresh is even stronger when it comes to consumers aged 18-34 as over ...

Thumbnail-Photo: Shopping for clothes with an avatar
19.05.2021   #customer experience #artificial intelligence

Shopping for clothes with an avatar

H&M develops digital fitting room for a better shopping experience

Those who need new clothes at the moment will have a hard time trying them on in the store. This is because many stores have to remain closed due to the ongoing pandemic. To improve the shopping experience and to nevertheless offer the opportunity ...

Thumbnail-Photo: In-store payment: Cooperation for the customer experience...
14.05.2021   #Tech in Retail #payment systems

In-store payment: Cooperation for the customer experience

Klarna and Verifone become partners and make in-store payments more flexible

Payment and shopping provider Klarna and Verifone, a provider of payment and commerce solutions, recently joined forces: customers have been able to use Klarna's flexible payment options at millions of Verifone terminals in Europe and the United ...

Thumbnail-Photo: Grocery delivery by drone
07.05.2021   #retail #digitization

Grocery delivery by drone

Kroger and Drone Express transform e-commerce in grocery retail

The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc. today announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, ...

Thumbnail-Photo: More than just a technical gimmick: augmented reality in retail...
05.05.2021   #e-commerce #brick and mortar retail

More than just a technical gimmick: augmented reality in retail

How to bring your retail space to your customer's home

When the shop doors have to remain closed due to pandemic regulations and customers switch to online offerings, the digital shopping experience from smart devices should be made as eventful as possible. This is where the use of artificial ...

Thumbnail-Photo: Integrated shopping systems instead of data silos...
03.05.2021   #e-commerce #digitization

Integrated shopping systems instead of data silos

How retailers can increase their efficiency in 2021

The new year started out with plenty of challenges for retailers. While over-the-counter retail is struggling with shop closures and a shortfall in sales in the second lockdown, online retail has to handle the increased volume of customer enquiries ...

Thumbnail-Photo: Livestream shopping: the sales channel of the future?...
03.05.2021   #e-commerce #mobile shopping

Livestream shopping: the sales channel of the future?

Interview with Alex von Harsdorf, Co-Founder and CEO of LIVEBUY

In Asia, and especially in China, livestream shopping has already been widespread for years. 10 percent of e-commerce sales are generated via livestream shopping, and experts predict that this share will rise to at least 25 percent in the near ...

Thumbnail-Photo: European eCommerce revenue to hit a 30% jump amid pandemic...
28.04.2021   #online trading #e-commerce

European eCommerce revenue to hit a 30% jump amid pandemic

Fashion, electronics, and media to generate half the revenues in 2021

The COVID-19-led boom in online sales has caused an impressive growth of the European eCommerce market, both in terms of revenue and the number of users. As millions of people continue switching from brick-and-mortar shops to webshops, Europe's ...

Thumbnail-Photo: You don’t need big tech investments, but creativity...
28.04.2021   #online trading #e-commerce

You don’t need big tech investments, but creativity

How brick-and-mortar retail can profit during (or thanks to!) the lockdown

The Corona pandemic has led to an immediate dovetailing of brick-and-mortar and online retail. This development is overdue, says Gerold Wolfarth, Founder & CEO of bk Group. We don't need large tech investments, but creativity, he points ...

Thumbnail-Photo: E-commerce advertising industry benchmarks for 2021...
27.04.2021   #online trading #e-commerce

E-commerce advertising industry benchmarks for 2021

Sidecar report: Advertising benchmarks for Google, Facebook, Instagram, and Amazon

The global pandemic led to sweeping improvements in return on ad spend and reductions in cost per acquisition across primary ad platforms in 2020. That’s according to Sidecar’s 2021 Benchmarks Report, the company’s new retail ...

Thumbnail-Photo: Check the final agenda of the E-commerce Berlin Virtual 2021...
22.04.2021   #e-commerce #event

Check the final agenda of the E-commerce Berlin Virtual 2021

Today, we are announcing the full line-up of speakers and reminding the details of the conference.

E-commerce Berlin Virtual 2021 – one of the most anticipating e-commerce events in 2021 – takes place on May 26-27th 2021. This year's E-commerce Berlin - Virtual Edition powered by Lowell Group will take place completely online ...

Thumbnail-Photo: RH-ISAC announces new eCommerce campaign for retail sector...
22.04.2021   #online trading #e-commerce

RH-ISAC announces new eCommerce campaign for retail sector

Partnership with eCommerce security organizations to increase digital security

The Retail & Hospitality ISAC announced a sector-wide eCommerce campaign in partnership with leading eCommerce security organizations to increase digital efficiency, security, and compliance within the retail, hospitality, and travel sector.The ...

Thumbnail-Photo: Automation leading the way to retail success...
19.04.2021   #e-commerce #brick and mortar retail

Automation leading the way to retail success

Possibilities of modern technology – online and offline

COVID-19 creates a slew of unprecedented challenges for retailers. In Germany, shops are closed due to the lockdown again since December, and many retailers not only fear the economic impact, but also that their customers might not return to the ...

Thumbnail-Photo: Retail at the edge of change
19.04.2021   #online trading #e-commerce

Retail at the edge of change

The value of real-time data analytics for retailers

Seismic shifts in the retail sector in the last year have put unprecedented pressure on retailers to bounce back and make the most of the first half of 2021. With disruption expected to continue, retailers must also set themselves up for maximum ...

Thumbnail-Photo: Multichannel retail adoption accelerated during 2020 holidays...
08.04.2021   #e-commerce #coronavirus

Multichannel retail adoption accelerated during 2020 holidays

GlobalData report on ecommerce development during pandemic

New research on the shopping habits of over 107,000 consumers since the start of the pandemic has shown that COVID-19 impacts drove increased adoption and growth of multichannel retail, further cementing its role in retail going forward.Online ...

Thumbnail-Photo: Say hello to E-commerce Berlin Virtual Edition!...
25.03.2021   #e-commerce #event

Say hello to E-commerce Berlin Virtual Edition!

Free virtual conference on May 26-27th 2021

The COVID-19 still has a significant impact on us all, which has led us to postpone E-commerce Berlin Expo 2021, and fill the gap with E-commerce Berlin - Virtual Edition.Based on participants' expectation we intend to keep the event onsite, so ...

Thumbnail-Photo: Retailers cite conversion optimization as the #1 ecommerce challenge...
25.03.2021   #online trading #e-commerce

Retailers cite conversion optimization as the #1 ecommerce challenge

State of payments across retail in Europe

Mollie, payment service provider in Europe, has published research unveiling the state of payments in retail today as well as the challenges and opportunities in the retail market following a turbulent year. For example, when asked the biggest ...

Thumbnail-Photo: Retail statistics, trends and forecasts for 2021...
23.03.2021   #e-commerce #brick and mortar retail

Retail statistics, trends and forecasts for 2021

Outlook: omnichannel, mobile, and social commerce

Without a doubt, COVID-19 changed the way most people see the world, and retail was one of the hardest-hit sectors. In October 2020, in-store footfall in the US was a massive 34.5% lower than October 2019, and 60% of customers said that COVID-19 may ...

Thumbnail-Photo: Adidas presents growth strategy ‘Own The Game’ until 2025...
22.03.2021   #e-commerce #digitization

Adidas presents growth strategy ‘Own The Game’ until 2025

Strategic focus on direct-to-consumer, e-commerce, consumer experience

Adidas introduced its new strategy ‘Own the Game’ at a virtual investor & media day. Main strategic focus of ‘Own the Game’ is to strengthen the credibility of the adidas brand, to create a unique consumer experience and ...

Thumbnail-Photo: How do technologies find their way into retail?...
17.03.2021   #brick and mortar retail #coronavirus

How do technologies find their way into retail?

Rolf Schumann, CDO of the Schwarz Group, provides answers at the "Retail Innovation Days"

Tech is cool! Gimmicks, gadgets, gizmos – they impress and inspire quickly. However, it often takes much longer than technology experts and developers initially predict before the technologies actually arrive in everyday life and are used by ...

Thumbnail-Photo: 2021 could see record retail sales growth in the US...
17.03.2021   #e-commerce #brick and mortar retail

2021 could see record retail sales growth in the US

… but economy still hinges on coronavirus

A wide array of economic indicators point toward potentially record retail sales growth during 2021, but the coronavirus pandemic remains the biggest challenge for the year, National Retail Federation Chief Economist Jack Kleinhenz said ...

Thumbnail-Photo: Sephora to expand brick & mortar footprint across the U.S....
16.03.2021   #brick and mortar retail #omnichannel

Sephora to expand brick & mortar footprint across the U.S.

Omni-channel in-store experience for shoppers

Sephora announced its largest store expansion in the retailer’s 21-year history in the U.S., including over 60 freestanding client-centric locations and 200 locations opening inside Kohl’s stores later this year.Following a year in which ...

Thumbnail-Photo: An autonomous high-speed transporter for tomorrow’s logistics...
11.03.2021   #logistics #artificial intelligence

An autonomous high-speed transporter for tomorrow’s logistics

The Fraunhofer IML is developing a new generation of automated guided vehicles.

"LoadRunners" use artificial intelligence and communicate via 5G to organize themselves as a swarm and execute jobs independently. Able to sort large quantities of packages, this high-speed transporter can serve booming online and ...

Thumbnail-Photo: Three ways to make better use of mobile marketing...
08.03.2021   #online trading #e-commerce

Three ways to make better use of mobile marketing

Social media, mobile optimization, QR codes – practical rips for retailers

The pandemic has rapidly changed the way consumers interact with brands, with digital platforms becoming the sole way for browsing and purchasing goods and services in almost all sectors. This has resulted in a tremendous rise in the use of mobile, ...

Thumbnail-Photo: Retail industry lags behind in customer experience strategy...
03.03.2021   #customer satisfaction #digitization

Retail industry lags behind in customer experience strategy

Lack of data and analytics hinders successful customer experience delivery

NTT Ltd. announced its Retail Guide to the Global Customer Experience Benchmarking Report which shows that the retail sector is particularly lagging behind in customer experience (CX) compared with the all industry benchmark. However, retailers ...

Thumbnail-Photo: Food mail order between 1931 and 2021
01.03.2021   #online trading #e-commerce

Food mail order between 1931 and 2021

Specialty retailer Jungborn does e-commerce for seniors

Food and online retail – the two terms don't always go together in Germany. And then e-commerce for seniors on top of that? It is precisely in this niche that specialty mail order company Jungborn wants to establish itself. And it has been ...

Thumbnail-Photo: Ahold Delhaize USA companies expand micro-fulfillment capabilities...
25.02.2021   #e-commerce #omnichannel

Ahold Delhaize USA companies expand micro-fulfillment capabilities

Readying an omnichannel supply chain

Peapod Digital Labs, Ahold Delhaize USA’s digital, e-commerce and commercial engine, announced a new micro-fulfillment technology pilot with The GIANT Company in the Philadelphia market.Part of an e-commerce fulfillment center (EFC), the pilot ...

Thumbnail-Photo: Instacart hires former Facebook Vice President of Product...
08.02.2021   #e-commerce #social media

Instacart hires former Facebook Vice President of Product

Asha Sharma as new Chief Operating Officer

Instacart’s goal is to look more holistically at the end-to-end customer experience and better operationalize it across the company. To help achieve that, they’re welcoming an operator and entrepreneurial product leader in Asha Sharma to ...

Thumbnail-Photo: Southeast Asian online and offline health and beauty partnership...
06.02.2021   #online trading #e-commerce

Southeast Asian online and offline health and beauty partnership

Grab brings beauty products from over 2,200 Watsons stores to customers’ doorsteps

A.S. Watson Group, an international health and beauty retailer, and Grab, Southeast Asia’s super app, announced the largest O+O (online and offline) health and beauty partnership in Southeast Asia, spanning across six Southeast Asian markets ...

Thumbnail-Photo: Online Shop Day
05.02.2021   #online trading #e-commerce

Online Shop Day

How do web store owners ensure that their e-commerce platform is always available

Online stores have the advantage that they are usually accessible 24/7. That's why many customers like to shop online. But how do web store owners ensure that their e-commerce platform is always available?Customers expect their orders or ...

Thumbnail-Photo: Skilled returns management for more customer loyalty...
03.02.2021   #online trading #e-commerce

Skilled returns management for more customer loyalty

International returns management: transparent, fast, sustainable

On Jan. 27, 2021, the new edition of "retail salsa - Spice up your community," the new webtalk format from iXtenso and EuroShop, took place.The topic of the afternoon: the squeeze of lemon for your returns management.Want to know what ...

Thumbnail-Photo: Examining working environments in warehouses...
26.01.2021   #e-commerce #warehouse management

Examining working environments in warehouses

Research on new jobs in e-commerce

Researchers in occupational science and occupational health from Swedish University of Gävle and Luleå University of Technology are going to study working environments in the large warehouses that form the hubs in e-commerce. E-commerce ...

Thumbnail-Photo: Autonomous delivery vehicles
14.01.2021   #delivery #robotics

Autonomous delivery vehicles

Industry report 2020 on indoor and outdoor delivery robots

Reportlinker.com announces the release of the report "Autonomous Delivery Vehicle Industry Report, 2020".Indoor autonomous delivery marketUp to date, indoor autonomous delivery robots have been available in restaurants, hotels, office ...

Thumbnail-Photo: Stats and trends for 2020 holiday customer service strategies...
12.01.2021   #online trading #e-commerce

Stats and trends for 2020 holiday customer service strategies

Higher sales with self-service materials and chat

ResultsCX announced findings from its recent holiday shopping and customer service survey, taking the pulse of organizations and how they’re handling a variety of customer service offerings this holiday season.The National Retail Federation ...

Thumbnail-Photo: 5 reasons outsourcing logistics is the way to go...
11.01.2021   #e-commerce #customer satisfaction

5 reasons outsourcing logistics is the way to go

Meeting customer expectations in the age of ecommerce

The rise of e-commerce is a pervasive force that ripples through every part of the global supply chain, calling for faster and more efficient shipping. As a result, there has been a significant increase in the adoption of logistics service ...

Thumbnail-Photo: UK retailers still need to prepare for Brexit...
06.01.2021   #online trading #e-commerce

UK retailers still need to prepare for Brexit

Distribution, inventory, and customer satisfaction are main concerns

A new survey of UK online and omnichannel retailers conducted by PFS, the operations business unit of PFSweb, Inc., reveals that the majority of retailers are yet to adequately prepare themselves for the end of the Brexit transition period. ...

Thumbnail-Photo: A splash of lime for your returns management...
01.01.2021   #online trading #customer satisfaction

A splash of lime for your returns management

Our webtalk "retail salsa" at 4:00 pm on 2021/01/27

Cross-order e-commerce continues to boom and is no longer on the margins. Due to Corona Pandemic, but also due to action days such as Black Friday or Cyber Monday, the quantity of parcels is going through the roof and so is the return rate. Too ...

Thumbnail-Photo: How to manage parcel returns properly
30.11.2020   #logistics #delivery

How to manage parcel returns properly

Rules for a sustainable e-commerce

Sustainability, ethics and the ecological footprint – nothing that e-commerce can really score with. Especially shipping including returns urgently need more awareness, from customers as well as store operators.Micha Augstein, founder of ...

Thumbnail-Photo: The rise of the virtual fitting room with the corona pandemic?...
30.11.2020   #fashion #augmented reality

The rise of the virtual fitting room with the corona pandemic?

Trying on clothes via AI, AR or VR

The rising usage of smartphones is expected to take the virtual fitting room market to $19,250.4 million by 2030, from $3,128.6 million in 2019, at an 18.5% CAGR between 2020 and 2030.A virtual fitting room is a digital representation of a fitting ...

Thumbnail-Photo: First South Asian local food and grocery marketplace in U.S....
27.11.2020   #online platform #food delivery service

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

Thumbnail-Photo: Beauty shoppers won’t try new products when shopping online...
26.11.2020   #online trading #e-commerce

Beauty shoppers won’t try new products when shopping online

‘Virtual’ try-on technology positively impacts 45% of beauty shoppers

While nearly half (44%) of beauty shoppers in a new survey agree that they have bought more beauty and skincare products online (rather than in store) over the last 6 months, the research reveals that 56% (rising to 62% among female shoppers) tend ...

Thumbnail-Photo: Shopping in social media streams?
16.11.2020   #e-commerce #app

Shopping in social media streams?

Further steps towards social commerce

The fact that retailers and brands offer their products online where consumers spend their free time – on social media channels as well as on image and video portals – is nothing new. There have been many advertising campaigns on these ...

Thumbnail-Photo: Shopping experience thanks to electronic shelf labels...
10.11.2020   #brick and mortar retail #customer satisfaction

Shopping experience thanks to electronic shelf labels

A unique customer experience at new danish gaming store

At the end of August 2020, Denmark's new gaming universe Games N 'Gadgets opened its doors to gamers and game-loving people in the center of Horsens city. Games N 'Gadgets offers everything within gaming, gadgets and computer ...

Thumbnail-Photo: This is how retailers get their online business holiday-ready...
02.11.2020   #digital marketing #online marketing

This is how retailers get their online business holiday-ready

Checklist for supply chain optimization, SEO, and digital marketing

One thing is clear: in this pre-holiday period, many consumers will avoid the city centers and do their Christmas shopping online. That is why the big retail chains are already vying for consumers' attention. The small stores and local retailers ...

Thumbnail-Photo: Chefbot delivers personalized recipe recommendations...
15.10.2020   #e-commerce #artificial intelligence

Chefbot delivers personalized recipe recommendations

AI Twitter tool that “helps cooking” based on ingredients

The Kroger Co. launched the first generation of Chefbot, its AI-powered Twitter recipe tool that helps users' pair the groceries in their fridge and reduce food waste by providing mealtime inspiration and personalized recommendations.Developed ...

Thumbnail-Photo: Warehouse management: optimized, automated, product-oriented...
15.10.2020   #logistics #logistic systems

Warehouse management: optimized, automated, product-oriented

Tips on how to ensure warehouse optimization

Digitization, e-commerce, increasing customer demands, and expectations – factors that not only impact retailers but also affect the way warehouses are organized. In this interview, Johannes Tress, Co-Founder and Managing Director at everstox ...

Thumbnail-Photo: Get your business ready for E-commerce Berlin Expo 2021!...
08.10.2020   #e-commerce #event

Get your business ready for E-commerce Berlin Expo 2021!

Meeting point for all major decision-makers in the e-commerce sector

E-commerce Berlin Expo is the biggest pure-play e-commerce event in the (tech) capital city of Germany. Over 9,000 visitors and 200 exhibitors are expected every year. E-commerce Expo views itself as a community and a meeting point for all ...

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Nous Infosystems
55 York Street, Suite 401
M5J1R7 Toronto
Interactiv4
Calle Oquendo 20
28006 Madrid
iAdvize
9 Rue Nina Simone Euronantes Gare, Le Berlingot bât. B
F-44000 Nantes
Mittelstand 4.0-Kompetenzzentrum Handel
Mittelstand 4.0-Kompetenzzentrum Handel
Am Weidendamm 1a
10117 Berlin
EVO Payments International GmbH
EVO Payments International GmbH
Elsa-Brändström-Str. 10-12
50668 Köln
etrada GmbH
etrada GmbH
Osnabrücker Str. 17
49477 Ibbenbüren
CAS Concepts and Solutions AG
CAS Concepts and Solutions AG
Lübecker Straße 128
22087 Hamburg
Inxmail GmbH
Inxmail GmbH
Wentzingerstr. 17
79106 Freiburg im Breisgau
Dream Cyber Infoway PVT LTD
203, Shagun tower
452010 Indore
Octopus Bridge, Inc
5655 Silver Creek Valley Road,. Suite 436
95138 San Jose
epoq internet services GmbH
epoq internet services GmbH
Willy-Brandt-Straße 3
76275 Ettlingen
plentysystems AG
plentysystems AG
Bürgermeister-Brunner-Straße 15
34117 Kassel
SEO-Küche Internet Marketing GmbH & Co. KG
SEO-Küche Internet Marketing GmbH & Co. KG
Fraunhoferstr. 6
83059 Kolbermoor
Unic AG
Hohlstrasse 536
8048 Zürich
mad geniuses GmbH
mad geniuses GmbH
Spicherenstraße 8
81667 München
Queue-it
Klausdalsbrovej 601
2750 Ballerup
codeitlabs GmbH
Baierbrunner Str. 3
81379 München
RankRage SEO & Online Marketing
Rotterdamer Straße 4
50735 Köln
Gesture Powered GmbH
Gesture Powered GmbH
Hauptstr. 202
44649 Herne
Speed4Trade GmbH
Speed4Trade GmbH
An den Gärten 8-10
92665 Altenstadt
Atrada Trading Network AG
Atrada Trading Network AG
Hugo-Junkers-Str.9,
90411 Nürnberg
eShipper
9 Van Der Graaf Ct,
L6T5E5 Brampton
Oney GmbH
Oney GmbH
Müllerstr. 27
80469 München
Blocktech Brew
401 Park Avenue South, 10th Floor
10016 New York
Seoart Webdesign, SEO & Grafikdesign Agentur
Kleyerstr.47
60326 Frankfurt am Main
refive GmbH
refive GmbH
Angermünder Straße 12
10119 Berlin
mantau design and marketing agency
Schaarsteinwegsbrücke 2
20459 Hamburg
Ingram Micro Distribution GmbH
Ingram Micro Distribution GmbH
Heisenbergbogen 3
85609 Aschheim
PixelCrayons
3rd Floor, Fusion Square, 5A & 5B, Sector 126
201303 Noida
GMO Registry, Inc.
GMO Registry, Inc.
Cerulean Tower, 26-1 / Sakuragaoka-cho, Shibuya-ku,
150-8512 Tokyo
Heidelberger Payment GmbH
Heidelberger Payment GmbH
Vangerowstraße 18
69115 Heidelberg
ChannelAdvisor
ChannelAdvisor
Oranienburger Str. 87
10178 Berlin
004 GmbH
Stengerstr. 9
63741 Aschaffenburg
Demandware
Erika-Mann-Str. 57
80687 München
BlackbullTechnosoft
B335 New Ashok Nagar
110096 Delhi
EUROEXPO Messe- und Kongress-GmbH
EUROEXPO Messe- und Kongress-GmbH
Joseph-Dollinger-Bogen 9
80807 München
Ingold Solutions GmbH
Ullsteinstraße 73
12109 Berlin
11bytes GmbH
Auberlenstraße 13
70736 Fellbach
microtech GmbH
microtech GmbH
Arthur-Rauner-Str. 5
55595 Hargesheim
LAVA Computer MFG., Inc.
2 Vulcan St.
M9W 1L2 Toronto Ontario
TechAvidus
842 1st Ave, APT #16
06516 West Haven
AMZ Prep
9 Van Der Graaf Ct,
L6T 5E5 Brampton
eggheads GmbH
eggheads GmbH
Alte Wittener Straße 50
44803 Bochum
Result Rich
Nallurhalli Road 9th and 10th Floors, Brigade IRV, Whitefield, Bengaluru, Karnataka , India
560066 Banglore
Retail Rocket Germany GmbH
Pappelallee 78 / 79
10437 Berlin
YOOCHOOSE GmbH
YOOCHOOSE GmbH
Kaiser-Wilhelm-Ring 30-32
50672 Köln
Salesupply AG
Am Handwerkshof 21
47269 Duisburg
Shirtee Cloud
Vogelsanger Straße 356-358
50827 Vogelsanger Straße
E-Commerce-Center Köln (ECC Köln)
E-Commerce-Center Köln (ECC Köln)
Dürener Str. 401 b
50858 Köln
e-matters GmbH
e-matters GmbH
Holzbrücke 7
20459 Hamburg
Melissa Data GmbH
Melissa Data GmbH
Cäcilienstr. 42-44
50667 Köln
Aktiv Software
65 Waltuma Avenue Edison, NJ
08837 Edison
CosmoShop GmbH
CosmoShop GmbH
Zeppelinstrasse 2
82178 Puchheim
iTrobes Technologies
No. S-14, Third Floor, 80 Feet Road, Koramangala
560095 Bangalore
Intelligent Reach
Hammersmith Bridge Road
W6 9DP London
Simplifi Solution Pvt.Ltd.
Plot No 39 , THird Floor , Above Voltas Showroom , Zone -1 MP Nagar
462011 Bhopal
WEBSALE AG
Gutenstetter Str. 2
90449 Nürnberg
Koderspot
R-656 / 1st Floor, Sector 14-A, Shadman Town, Qalandriya Chowk, North Nazimabad, Karachi.
74600 karachi
Visualsoft
Visualsoft House, Prince's Wharf
TS17 6QY Stockton-on-Tees
iXtenso - retail trends
iXtenso - retail trends
Heilsbachstraße 22-24
53123 Bonn
Seven Senders GmbH
Schwedter Straße 36 A
10435 Berlin
hybris GmbH
hybris GmbH
Nymphenburger Str. 86
80636 München
Mind Digital Group
DMCC Business Centre, Unit No. I5-PF-81 Gold Tower, Jumeirah Lake Towers
500001 Dubai
Active Ants Germany GmbH
Hoeschstraße 20
46284 Dorsten
cludes GmbH
Van-der-Upwich-Str. 12
41334 Nettetal
SHI GmbH
SHI GmbH
Konrad-Adenauer-Allee 15
86150 Augsburg
Eurotext AG
Eurotext AG
Schürerstraße 3
97080 Würzburg
nexum AG
nexum AG
Vogelsanger Straße 321a
50827 Köln
Marktplatzoptimierer
Marktplatzoptimierer
Friedrich-Ebert-Anlage 36
60325 Frankfurt am Main
LogBer GmbH
Hamburger Straße 131
22926 Ahrensburg
Trusted Shops GmbH
Trusted Shops GmbH
Subbelrather Straße 15c
50823 Köln
CB Squared
Kings View House 3 Bartholemew's Walk Cambridgeshire Business Park
CB7 4EA Ely
Kaliop Digital Commerce
20 Jerusalem Passage
EC1V 4JP London
GiroSolution AG
GiroSolution AG
Hauptstraße 27
88699 Frickingen
logicsale AG
logicsale AG
Schanzenstraße 6-20 Kupferhütte 4.4
51063 Köln
metoda GmbH
metoda GmbH
Bayerstraße 69
80335 München
SoftPoint GmbH
SoftPoint GmbH
O'Brien Str. 3
91126 Schwabach
ShopCommerce
Albertstr 91
42289 Wuppertal
DR Deutsche Recycling Service GmbH
DR Deutsche Recycling Service GmbH
Bonner Straße 484 – 486
50968 Köln
Scurri
Common Quay Street
Y35EK88 Wexford
PAQATO GmbH
Johann-Krane-Weg 6
48149 Münster
ORACLE Deutschland B.V. & Co. KG
ORACLE Deutschland B.V. & Co. KG
Salzufer 8
10587 Berlin
IANEO Solutions GmbH
IANEO Solutions GmbH
Eisenbahnstr. 28
66299 Friedrichsthal
Klarna GmbH
Klarna GmbH
Im MediaPark 8a
50670 Köln
Europay Consult GmbH
Meißnerstr.15 a
01723 Wilsdruff
diva-e Digital Value Enterprise GmbH
diva-e Digital Value Enterprise GmbH
Friedrichstraße 147
10117 Berlin
Catchoom
Via Augusta 59, 4th floor, 419
08006 Barcelona
expert e-Commerce GmbH
Bayernstr. 4
30855 Langenhagen
encurio GmbH
encurio GmbH
Neusser Landstr. 80 - Im Kirchhof
50769 Köln
Sanderson Multi-Channel Retail Solutions Ltd
Manor Road
CV1 2GF Coventry, West Midlands
JTRS / Econocom
Alderley Road
SK9 1RL Wilmslow
8select Software GmbH
8select Software GmbH
Franz-Meyer-Straße 1
93053 Regensburg
Auxesis Infotech Pvt. Ltd
10685-B Hazelhurst Dr. # 25097, Houston, Texas 77043, United States
77043 Houston
Wirecard AG
Wirecard AG
Einsteinring 35
85609 Aschheim
communicode AG
Wittekindstraße 1a
45131 Essen
Comosoft GmbH
Comosoft GmbH
Hindenburgstr. 49
22297 Hamburg
Exact Software Germany GmbH
Exact Software Germany GmbH
WestendGate - Hamburger Allee 2-4
60486 Frankfurt am Main
D&G-Software GmbH
D&G-Software GmbH
Im Ermlisgrund 6
76337 Waldbronn
Arvato Systems GmbH
Arvato Systems GmbH
An der Autobahn 200
33333 Gütersloh
Reveation Labs
5700 Tennyson Parkway, Suite 300
75024 Plano
Pepperi
106 West 32nd Street, 2nd Floor, Suite 119
NY 10001 New York
FOKO Retail
153A Promenade du Portage, Suite 200
J8X 2K4 Gatineau, Qc,
ROQQIO GmbH
ROQQIO GmbH
Harburger Schloßstraße 28
21079 Hamburg
micropayment GmbH
micropayment GmbH
Scharnwerberstrasse 69
12587 Berlin
Patagona GmbH
Patagona GmbH
Saalburgstr. 42
60385 Frankfurt am Main
Customer Solutions GmbH
Bredeneyer Straße 23
45133 Essen
Intershop Communications AG
Intershop Tower
07740 Jena
RetailBox+
Koos Postemalaan 2
1217 GP Hilversum
eTribes Connect GmbH
Wendenstraße 130
20537 Hamburg
Bundesverband des Deutschen Versandhandels e.V. (bvh)
Bundesverband des Deutschen Versandhandels e.V. (bvh)
Johann-Klotz-Str. 12
60528 Frankfurt am Main
Daisy IT Managed Services
Daisy House, Unit 16 & 20, Lindred Road Nelson
BB9 5SR Lancashire
DataFeedWatch
DataFeedWatch
675 Mariners Island Blvd Computer Assisted Classroom
CA 94404 San Mateo
Valtech Ltd.
Valtech Ltd.
120 Aldersgate Street
EC1A 4JQ London
Trinodis GmbH
Trinodis GmbH
Friedrich-Bergius-Ring 5a
97076 Würzburg
LANCOM Systems GmbH
LANCOM Systems GmbH
Adenauerstraße 20 / B2
52146 Würselen
Soyooz
106 Avenue Pierre de Coubertin
53000 Laval
CIS GmbH
CIS GmbH
Prinz-Friedrich-Str. 28g
45257 Essen
Coeus Solutions GmbH
Markgrafenstr. 11
10969 Berlin
Management Forum der Verlagsgruppe Handelsblatt GmbH
Management Forum der Verlagsgruppe Handelsblatt GmbH
Eschersheimer Landstr. 50
60322 Frankfurt am Main
Webdesign Agentur chris and friends GmbH
Grünberger Straße 48B
10245 Berlin