Searching for:deliveries

Assortment: From procurement to the shelf thanks to automation?

How forecasting software could make everyday store life easier

From the optimization of procurement to the shipment of goods and the efficient organization of stores ...

Logistics: rethinking charging and resting?

How the Milence joint venture aims to improve resting, loading and transportation in freight traffic

CO2 emissions are a major issue in all areas of our lives. Did you know that around a quarter of emissions on the roads of the European Union ...

The SALTO WECOSYSTEM: A new brand DNA for the future of advanced access

The SALTO WECOSYSTEM embodies the commitment to innovation of each SALTO company and demonstrates ...

Veganuary 2024: Best sales strategies to reach the ‘no meat’

Why retailers should take advantage of the trend

Veganuary has begun its fourth year in Germany. Over 850 German companies are taking part in this global movement for a plant-based ...

Retail Logistics: The 10 most important trends and forecasts

What you can prepare for as a retailer

Producers, manufacturers and consumers are connected through distribution. However, in a fast-paced world with rapid technological progress, it is precisely this link that is under increasing pressure. It's no secret that the industry will ...

Tips: Optimal shopping experience for Christmas

How to prepare for the shopping days as an Amazon retailer

The promotional days at the start of the Christmas...

Out of Stock in Retail and innovative solutions to avoid them

Due to various events, the availability of goods in retail will be increasingly restricted from 2022, with the result that customers cannot find in food retail the products they wish to buy, because those products are sold out, are temporarily ...

REMIRA case report: greater transparency and more efficient processes

DURAL enhances inventory management worldwide with LOGOMATE

Optimised warehouse stocks, improved product availability and a significant reduction in time-consuming tasks for employees have all been achieved thanks to the introduction of the LOGOMATE inventory management software at DURAL. After successfully ...

REMIRA survey: companies not fully able to deliver during stocktaking

One in four companies is unable to deliver and produce during legally required inventory.

Despite of this, only 10% of companies have taken advantage of the possibility of quick and easy sample stocktaking using statistical methods. This is the result of a representative Civey survey among German employees who make decisions regarding ...

Social Commerce: Community sells?

Why the community approach is replacing fast delivery among customer demands and what that means for you.

For a long time it was said that fast or even "same day delivery is the key". For Fabian Mischler, this is no longer the only key to satisfied customers. In an interview, the CEO of the social commerce platform ooblee told us why community ...

With chatbots on the winning side?

How Google wants to promote productivity and creativity with Bard

Chatbots and other AI tools have been the talk of the town since the release of ChatGPT last year. In many industries, discussions are being held about the quality, reliability and actual usefulness of the programmes. With Gemini, Google has thrown ...

The dream of all logistics experts: Each delivery simply works

How the start-up Green Convenience wants to guarantee successful deliveries.

The multiple individual deliveries to end customers are problematic. They consume resources, pollute the environment and clog the streets. If continual delivery attempts by providers or consumers’ parcel pick-ups by car are added to this, the ...

Real-time tracking 2.0: How packages no longer go astray

The importance of customer communication and real-time tracking for the retail sector

"Delivery is 3 stops away" and it still takes an hour? This is not uncommon. Many people align their daily planning with delivery time estimates and still have to deal with disappointment. Simon Seeger, Founder and Managing Director of Bettermile, tells us ...

Aldi and (e-)commerce in China

How the discounter is positioning itself in East Asia and what others can learn from it

"China is a highly competitive market," says Renata Thiébaut. Nevertheless, the company, headquartered in the Ruhr region, seems to have shown elbows and is now selling successfully there. The professor of e-commerce and China expert ...

PayU and Prosus champion sustainable packaging solutions in India

'Scaling Sustainable Packaging Report' takes a comprehensive look at the significant waste management challenges India faces

On World Environment Day, in a transformative move to address the urgent need for sustainable packaging solutions in India's rapidly growing e-commerce sector, PayU, one of the leading online payment service providers in India, and Prosus, the ...

Automation: Is this the future of shopping?

On the shortcomings and advantages of autonomous store concepts

Grocery shopping and self-service – the Blockstore Group combines the necessary with the pleasant and helps retailers implement autonomous and automated store concepts. In particular, the Finnish start-up helps to install a suitable ...

Seeing the big picture thanks to digitization?

Optimizing operational processes with modern software

Do I have to reorder goods? How many pieces of product XY do I still have in stock? These are the kinds of questions that keep retailers busy. Is my desired product available again? Where is my order? That's what ...

Robots say hello and deliver groceries quickly

S Group and Starship Technologies launch robot deliveries in seven cooperative regions in Finland

S-kaupat, the online grocery store of leading Finnish retail operator S Group, will start express deliveries with emission-free delivery robots in phases during the spring and summer, in partnership with Starship Technologies, the world’s ...

Eco-friendly shopping spree: Shop 'til you drop - thanks to Omnichannel

Approaches to reconcile climate friendliness and shopping

Around 90.4 billion euros in e-commerce sales in 2022 alone are clear evidence: Germany has long been bitten by the bug of online shopping. But can this trend really be seen as something positive? Is the shipping of parcels still justifiable at all ...

"GreenPickUp": Smart and sustainable parcel delivery in urban areas

How this new concept with mobile parcel stations, data analysis and algorithms is shaking up the industry

The future of inner-city logistics could become greener and more efficient. "GreenPickUp" aims to develop an intelligent data platform that will optimize the intra-urban flow of goods across all sectors. This is more important today than ...

LogiMAT

25.04.2023 - 27.04.2023 | Stuttgart, Germany

The opening event for intralogistics in the heart of EuropeThe ever-changing markets require flexible and innovative logistics. Processes must be continuously monitored and optimized. This requires a sensitive awareness of an abundance of offerings ...

Introducing the compact, connected label printer that fights off germs and bacteria

Citizen Systems launches new CL-H300SV with innovative self-protective housing technology and disinfectant ready case

Protect your customers and staff at your printing station with Citizen Systems’ new CL-H300SV label printer equipped with innovative self-protective housing technology and disinfectant ready case. The modern looking printer has derived from ...

Retail Supply Chain & Logistics Expo

28.02.2023 - 01.03.2023 | London, United Kingdom

Customers want faster delivery times and an easier return system. In order to deliver this, retailers need to adapt their supply chain, and have a seamless warehousing and distribution system.The Retail Supply Chain & Logistics Expo provides a ...

Alipay+ extends foodpanda partnership to Malaysia

Customers can enjoy more convenient food and grocery deliveries by paying through the Touch ’n Go eWallet

Alipay+ expands its footprint across Asia with foodpanda with Malaysia becoming the 5th market where foodpanda accepts local e-wallet payment through Alipay+. The company had previously integrated foodpanda with other leading local mobile wallets in ...

Hybrid stores: Connected components for the store concept of the future

Intelligent network audio, video and access solutions for hybrid stores from Axis

A hybrid store concept that operates autonomously outside regular business hours sounds like a highly complex challenge. In many cases, however, the existing infrastructure is already a solid basis and only needs to be integrated sensibly with smart ...

Become the hero of your customers!

Optimise your international shipping strategy – here's how

Omnichannel shopping is in high demand. Almost half of European online shoppers ordered internationally last year. For many e-commerce companies, the opportunities offered by selling their goods internationally are tempting. But in order to retain ...

Weekly groceries almost delivering themselves to your doorstep

LOXO presents Europe's first autonomous delivery vehicle for last mile delivery

Lack of staff and processes with optimization potential in retail? LOXO kills two birds with one stone and releases the brand new LOXO Alpha on the streets of Switzerland already at the beginning of this year: an innovative answer to the dynamically ...

Security for brand and shopping experience?

How retailers can protect their business from cybercriminals

There are numerous steps retailers can and should take to improve their security posture, protect their brand, and ensure a safe shopping experience for their customers during the holiday season (and beyond). Once the shopping season has begun, ...

E-commerce: For better, but also for worse!

How to optimally reach the clientele in current times of crisis

Inflation, rising energy costs, Covid - these crises currently have Germany firmly in their grip and are consequently influencing consumer behaviour in the country in the long term. Due to rising living costs, German consumers are currently holding ...

Joint forces to create the future of autonomous delivery

Carrefour and Goggo Network French trialling autonomous delivery of Carrefour Drive orders

Carrefour and Goggo Network are trialling a Mobile Drive service that involves using a completely autonomous delivery vehicle. It will operate on public roads, both in heavy traffic and in normal conditions (covering 15 km at up to 70 km/h) – ...

Kraft Heinz optimizes product content for 3000 SKUs to win on the digital shelf

Salsify assists Kraft Heinz in delivering a consistent brand experience across every digital and physical retail channel

Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital shelf, announced it is helping The Kraft Heinz Company update retailer product content in just ...

"Please board, doors close automatically"

The "CargoSurfer" project aims to get parcels to their destination sustainably by public transport

Whether by bus, train, suburban railway or underground – public transport should be used more. But why only by us people? That's what the brains behind the CargoSurfer project were asking themselves. Prof. André Ludwig from ...

Black Friday and Cyber Monday: challenges, stumbling blocks and solutions

What matters before, during and after big shopping events

Bargains, deals and savings as far as the eye can see: Black Friday and Cyber Monday are just around the corner, ushering in the most competitive time of the year. We spoke to Stefan Mennecke, Vice President of Sales - MEA, Central, Eastern ...

"Wolt Drive": Finnish delivery service now makes its fleet available to all traders

Interview: Wolt offers local traders new opportunities to keep up with online trade

Online retail has dominated the industry not only since the pandemic. Young people in particular, but increasingly older people as well, use the web to do their shopping. This primarily benefits the market-dominating internet giants. In order for ...

With mailing bags against cardboard shortage & packaging waste

Interview: Hamburg-based start-up Boomerang tries to solve two problems of online trade with one stone thanks to an innovative idea

Since the pandemic, online trade is booming like never before. But what sounds like a blessing can also become a burden. Packaging waste is increasing rapidly and polluting the environment. At the same time, the global crises are causing a shortage ...

Cost-of-living crisis: How to prepare for peak season

Metapack survey shows impact of increased cost of living on purchasing power in the run-up to Christmas

Retail peak season has arrived, and just like the last few years, this one is filled with uncertainty and consumer behavioral changes. To help retailers prepare, delivery technology provider Metapack partnered with Retail Economics to conduct ...

Online-Shopping with Apple Pay and girocard

In the last two years, people's shopping behavior has shifted significantly in the direction of e-commerce, making online business the driver of retail growth

Customers want to pay for their increasingly frequent online purchases in apps or on the web just as quickly and easily as at the stationary checkout - using their familiar and most popular payment methods from the "real" world - the ...

Schnucks launches Schnucks Now 30-minute delivery in all markets

A new virtual storefront for fast delivery in partnership with Instacart

As Schnuck Markets, Inc. continues to expand its digital convenience offerings for customers, the company, in partnership with Instacart, is introducing “Schnucks Now” – delivery in as fast as 30 minutes. ...

Online grocery shopping during COVID-19

NITC study about barriers, access and what happens next

When the COVID-19 pandemic first swept across North America and led to emergency shutdowns during the spring of 2020, the way people acquired food and household necessities was dramatically impacted. As stay-at-home orders minimized personal travel, ...

Are regular stores a thing of the past?

GlobalData: Online shopping trend to completely change how we shop at physical stores by 2030

People love the convenience of shopping online, and experts at GlobalData believe that, by 2030, this will have an even greater impact on the high street than we see today. ...

U.S. food industry is investing heavily in customer experience

Food retailers pursue strategic differentiation strategies as inflationary pressures increase costs and impact shopping behaviors

Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making significant investments to meet shoppers’ evolving tastes, according to FMI – The ...

Instacart announces ‘Connected Stores’ technology

New technology to help grocers seamlessly unify the online and in-store shopping experience

Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...

Uber and Nuro announce 10-year partnership for autonomous food deliveries

Multi-year, multiple market partnership will begin with deliveries in Mountain View, California and Houston, Texas

Uber and Nuro, a leading autonomous vehicle company, have announced a multi-year partnership to use Nuro's autonomous, electric vehicles for food deliveries in the United States. ...

Fully automated stores: Pepper for your fulfillment service

How to provide your clientele with a convenient omnichannel shopping experience

Your customers are still hungry for their favorite snack late at night, but they are standing in front of closed doors at your branch because your staff has already gone home? Your product range is very diverse, but you still want your customers to ...

How convenience stores can drive shopper loyalty in 2022

Convenience, prices, loyalty programs – how to retain customers

According to this year’s Convenience Store Trends Report from Intouch Insight Ltd., convenience does not trump brand loyalty for today’s consumers. For example, when it comes to their cup of joe, 70% of shoppers would seek out their ...

Practical buying, automatic selling

Interview with Alexander Eissing, Managing Director of Livello GmbH, about modern vending machines and their cross-sector future

Vending machines are a familiar sight at airports, train stations, hospitals and many other facilities. But not all vending machines are the same. Many of the older models are not suitable for meeting the requirements of both retailers and customers ...

Omnichannel: The right herbal mix of online and offline

Convenient shopping and service experience across all channels

Shopping today is more diverse than ever, and customers expect a comprehensive experience, not only at home or on the go when shopping online, but also directly in the store. The boundaries between offline and online are becoming increasingly ...

Canto unveils Media Delivery Cloud

Directly connect digital assets across e-commerce and web platforms

Canto, a leading provider of digital asset management (DAM) software, released Media Delivery Cloud, a new solution that enables customers to directly connect images from their Canto library to their website, e-commerce platform and other content ...

Revenues from robotics deployed in retail stores expected to grow

In-store mobile robotics, contactless checkout, wearables, and smart carts enhance operations

As the world emerges from the global pandemic, retail is growing at levels not seen in the last two decades. Retail sales grew by 7% in 2020 and by over 14% in 2021, which is in stark contrast to the 3.7% annual growth between 2010 and 2019. The ...

Tesco electrifies deliveries to more than 400 stores

Introduction of new electric truck will help improve air quality and reduce emissions

In an industry first, Tesco has become the first retailer to launch a zero-emission electric lorry to make deliveries from its distribution centres to stores in city centres. ...

Online grocery has plateaued as a part of the shopper’s total repertoire

Curbside pick-up and delivery of digital orders continue to shrink as retailers return to boost in-store performance

The number of retail customers using buy online pickup in-store (BOPIS) “all the time” declined by one-third (45% down to 32%) last year and is expected to shrink further in 2022. Shoppers relying on home delivery of groceries purchased ...

From the pharmacy to home – with a drone

Boots completes drone delivery of prescription medicines in UK first

Boots has become the first community pharmacy in the UK to transport prescription-only medicines by uncrewed aerial vehicles (UAVs) – commonly known as drones. The leading health and beauty retailer has already completed a test flight ...

Tortoise smart store roamed San Diego Convention Center

Offering grab-and-go food and drink to enrich the fan experience

Sodexo Live!, hospitality partner to the San Diego Convention Center, was teaming up with Tortoise to launch the first-ever mobile vending robot in a convention center.The custom-wrapped mobile smart store was available to attendees during ...

Omnichannel fulfillment: the best of both worlds

The platform of the start-up fulfillmenttools takes deliveries to a new level.

Large product selection, short delivery times, availability anytime, anywhere. Customer demands have changed with the booming e-commerce business. Retailers have to react flexibly and still think about their brick-and-mortar business.  ...

Omnichannel fulfillment: via food retail and other sectors to the whole world

How the start-up fulfillmenttools wants to take retail further.

What works in grocery retail also works in other industries, right? That's what the brains behind fulfillmenttools asked themselves and found a clear answer: Yes!  ...

DHL invests €560M in UK e-commerce operation to support growth

More than 4,000 jobs will be created through the investment focused on sustainable growth

DHL eCommerce Solutions has announced plans to invest €560m across its UK ecommerce operation, DHL Parcel UK. The investment comes following a 40% volume uplift since the start of 2020 and soaring demand for its ecommerce and B2B services. The ...

A.S. Watson injects additional HK$900M in technology

New investments to deliver easier and faster O+O customer shopping experience

A.S. Watson, an international health and beauty retailer, injects an additional HK$900 million in technology this year to accelerate digital transformation and delivery of its O+O platform strategy. Key technology focus areas include heavy up ...

Morrisons launches lower environmental impact store

Including less carbon emissions, zero waste, local and loose products

Morrisons is has opened a lower environmental impact store in Little Clacton, the latest initiative on its journey to becoming a more sustainable business. The new store design, which has been built from scratch, for the first time incorporates ...

InHome direct-to-fridge delivery as option for Walmart customers

Walmart creates a convenient shopping experience

Starting on June 6th, Walmart’s InHome Delivery Service, which delivers groceries straight to your fridge, is now available as an optional add-on within Walmart+. What were previously two standalone memberships are joining forces to bring all ...

Brave new last mile

A dilemma of digital transformation versus sustainability?

The pandemic has given an additional boost to online retail with its record volumes already recorded in previous years. As a result, last-mile delivery is bursting at the seams, especially in metropolitan areas. There are limits to the capacity of ...

Sustainability means holism

Microsoft supports retailers in becoming climate-neutral

Climate neutrality, sustainability, environmental awareness - all these terms are buzzing around and prompting the industry to take action. But what can actually be done. Microsoft and EHI Retail Institute have jointly published the new white paper ...

In-store marketing: The salt in the soup of sales promotion

How to positively influence the shopping experience of your clientele

Soft music in the background, delicious scent, pleasant lighting – Sounds like dinner at your favorite restaurant? Almost. Because atmospheric design elements are also important ingredients for the perfect in-store shopping experience in ...

Delivery drone manufacturer Wingcopter raises $42 million

REWE Group is among the new investors

Wingcopter, German delivery drone manufacturer and service provider, announced that it has raised $42 million from renowned financial and strategic investors. Leading German retailer REWE Group as well as German investors Salvia and XAI technologies ...

Retailers can remain competitive while reducing their environmental footprint

Based on consumers’ sustainable delivery preferences

Greener delivery options are no longer a ‘nice to have’ but a ‘must have’. According to research from Metapack’s latest research in Germany, France and the UK, nearly 75% of online shoppers say that they consider ...

Sustainable logistics: Don't wait, act now!

Why an environmentally conscious logistics strategy can pay off

On 22.06.2022 it was that time again: Webtalk time served up by iXtenso and EuroShop. We filled our retail-salsa cooking pot with all kinds of ingredients to create the right flavor for your environmentally conscious shipping...

Simply lucid!

Tips for optimized lighting control - energy saving included!

What light do you need?Use as much daylight as possible! Adjust your lighting system accordingly and combine natural and artificial sources. One option would be constant light control. If you make your control system dependent on daylight, light ...

Smart mailbox for autonomous deliveries

Dronedek announces new partnership with Speedy Eats

Dronedek Founder and CEO Dan O'Toole fields dozens of contacts each week from organizations interested in working with his company, which is one of the first in the world to offer a secure, smart mailbox designed for autonomous deliveries. ...

Amazing Amazon Fresh?

Our iXtenso editor tests an Amazon delivery service. Here he shares his impressions

After last year’s trip to Chicago, and its eventually successful search for an Amazon ‘Go’, iXtenso again had the chance to test the cutting edge of America’s continual evolution into grocery retailing. Astute iXtenso ...

Environmentally conscious aroma for your shipping

How to make your logistics more sustainable

Is your lunch still missing that certain something? With the addition of a few herbs, your dish can develop an aromatic flavor and turn your menu into a feast. The right flavor also plays an important role in the recipe of your logistics, so that ...

H&M explores tech-enabled shopping experiences

H&M launches new in-store shopping experience enabled by technology in the US

The retail experience is rapidly changing and we see increasing customer expectations for broad choice and exceptional convenience. Customers expect retail experiences that are smooth, creative and fun while also catering to their individual, unique ...

Retailers are prioritizing innovation in IT spending

IT spendings went up from 20 % to 40 % in the last five years in some sectors

Retailers are increasing their IT budgets and allotting a bigger portion of those budgets to innovation. They are investing in cloud-based and automation solutions to replace aging technology to meet customer demand for omnichannel experiences and ...

retail trends 1/2022: Focus "EuroCIS 2022"

The latest issue with tips, ideas and trends for and from the retail technology industry

In our latest retail trends, we show you once again what's driving the industry: You can expect photo spreads from international stores, reports on trend topics such as "visual search", "livestream shopping" and ...

Weekly grocery shopping made easy: meal planning via app

Grocery shopping, ordering, recipes – all in one app with connection to local grocery stores

Grocery shopping can be fun. For a five-person household with a baby and a dog, including allergies and favorite dishes, it quickly becomes a mammoth task. The developers of the app Jow want to simplify this very process and are teaming up with ...

Robomart signs deal with Unilever to launch "The Ice Cream Shop" Robomarts

Pilot partnership introduces ice cream delivery – arrives in as little as two minutes

Robomart, the world’s first store-hailing service, has announced a partnership with Unilever, the world’s largest ice cream producer, under its virtual storefront, The Ice Cream Shop. Unilever will deploy a fleet of Ice Cream Robomarts ...

From smart vending to eco-friendly deliveries

New report unveils consumer demand for IoT-enabled, next level retail experiences

Wireless Logic research shows British consumers increasingly want ‘Everything Now’; Significant opportunity for service providers to recommend the right IoT solutions backed by ultra-resilient cellular connectivity to help retailers stay ...

Innovations in logistics from delivery to return

The new last mile: from orderable stores and smart packaging

Logistics on the so-called "last mile" can well tolerate clever solutions, the demand for orders is increasing and future-oriented, sustainable ideas are needed. This applies to delivery as well as transport packaging and the big issue of ...

BJ’s Wholesale Club opens first of its kind BJ’s market

The new club, openend on Friday, May 6, gives members full access to a smaller format club and a convenient, expedited shopping experience

BJ’s Wholesale Club, operator of membership warehouse clubs in the Eastern United States, has announced the opening of BJ’s market, a new concept club in Warwick, RI.Located at 375 East Ave, BJ’s market is 43,000 square feet, about ...

E-commerce Berlin Expo 2022 Recap

Last week, the E-commerce Expo 2022 took place in Berlin. Find out what happened there

The E-commerce Berlin Expo 2022 conference is over, and it's safe to say that it was a huge success! If you attended, you probably learned a lot of new things about the e-commerce industry.But if you didn't go, don't worry - here’s ...

Carvana launches newest car vending machine

Online retailer opens 32nd car vending machine in the U.S.

Carvana has launched its newest car vending machine, located in San Francisco, California. The state-of-the-art steel and glass structure debuts in the tech capital of America, standing eight stories tall with a 27-vehicle capacity, offering car ...

Blue Yonder: Most consumers willing to delay deliveries if it's more sustainable

Survey finds 86% of consumers willing to wait longer for their orders if it helps the environment, 44% say their interest in shopping sustainably has increased since the start of the pandemic

Blue Yonder has released findings from its 2022 Consumer Sustainability Survey, which revealed retail consumer preferences related to sustainable shopping habits. The survey found that more than three-quarters (86%) of consumers are willing to delay ...

Serving customer expectations with fast delivery

Automated storage and retrieval system AutoStore @ NRF 2022

„Retail has truly changed,“ says Jon Schechter, Business Development Manager at AutoStore System in an interview at NRF 2022.The COVID pandemic has pushed e-commerce demand even further, customers expect fast and reliable ...

American and European retail brands bounce back better as values increase post-COVID

Big retailers like Amazon and Walmart apply their logistics expertise to adapt in innovative ways to the ‘new normal’

American and European retail brands are leading the global retail sector in bouncing back better from the pandemic, with Amazon and Walmart leading the way. In a world of changing customer demand and disrupted supply chains, these big retailers are ...

Syndicated shelf intelligence data across every store and shelf

Real-time, continuous visibility into what’s really on store shelves

Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...

FedEx plans to test autonomous drone cargo delivery with Elroy Air

FedEx and Elroy Air work to launch test flights aimed at middle-mile delivery in 2023

FedEx Express is teaming up with California Bay Area-based Elroy Air, the company building the first end-to-end autonomous vertical take-off and landing (VTOL) aerial cargo system. As a first of its kind agreement in the U.S., FedEx Express ...

Robotic pick-up points as solution for increase in demand for last mile delivery

Consumers expect fast and easy 24/7 order collection, says Retail Robotics

Retail Robotics shares new insights on robotic innovations, which can solve problems of so-called "last-mile" and revolutionize global delivery infrastructure for e-commerce and e-grocery. It addresses big challenges the market is ...

Ensuring freshness in food retail from farm to plate

Kroger and NVIDIA partner with AI-enabled applications and services

The Kroger Co and NVIDIA announced a strategic collaboration to reimagine the shopping experience using AI-enabled applications and services.Kroger, USA’s largest grocer, and NVIDIA will build a state-of-art AI lab and demonstration center to ...

Instacart unveils shoppable recipes

Evolving grocery shopping from transactional to inspirational

Instacart, an online grocery platform in North America, announced shoppable recipes, new product integrations that will allow food creators to make their recipes shoppable on Instacart via strategic integrations on TikTok and Tasty, as well on ...

Visibility and control are consumers’ priorities for last-mile delivery

Consumer demand: tracking deliveries via GPS and redirecting deliveries

Anyline announced findings of its “Last-Mile Delivery: Customer Perception Report 2022.” The survey, conducted on behalf of Anyline by Researchscape, highlights the major pain points of last-mile delivery that have surfaced since the ...

The iXtenso editorial team was hungry ...

... and tested the Gorillas and Flink delivery services

Food delivery services in city centers are picking up speed. Drivers with oversized backpacks on their backs are increasingly common, sometimes even late at night. Popular services promise to deliver the groceries ordered via app to your doorstep ...

Top 5 robot trends 2022

IFR reports on increase of adoption, easier operation and automation

The operational stock of industrial robots hit a new record of about 3 million units worldwide – increasing by 13% on average each year (2015-2020). The International Federation of Robotics analyzes the top 5 trends shaping robotics and ...

'Bricks beat Clicks' on Google as Walmart, Nordstrom and BestBuy make search visibility gains

Brick-and-mortar retailers dominate Searchmetrics’ top 10 eCommerce winners

Traditional big box retailers and department store brands with brick-and-mortar locations dominate the list of top ten eCommerce websites with the biggest gains in google.com search performance in 2021, new research finds.While apple.com enjoyed the ...

Ease of returns as top priority in online purchase

Right returns process reaps the most consumer loyalty

89 percent of consumers identify ease of returns as top priority when purchasing online. That’s according to new data from delivery experience platform Sorted, which found that retailers who get the returns process right will reap the most ...

Shipping: Fast label printing for every carrier

Save time with Heidler shipping software and Citizen printers

Delivery details, ERP processing, freight carrier and label format – there are many things to consider when printing shipping labels. Speed and precision are crucial factors that must be taken into account. An automated process executed by ...

How lighting can be used profitably in the retail industry

From discount stores to brand outlets: Intelligent lighting concepts are profitable

Light has an enormous influence on people – on their health, performance and well-being. For retailers, light as a topic has so far often been more of a necessity which is viewed from a cost perspective rather than as a unique opportunity for ...

Last mile delivery with autonomous driving

Pix-E offers a clean, bright and re-imagined future for the high street

With the home delivery season peaking last month as more households than ever elected to Christmas shop from home, researchers, think tanks and civic authorities agree that systemic change is required to enable the benefits of these ...

U.S. conventional grocers’ same-store online sales down in 2021 6.8% vs YOY

New eGrocery sales performance benchmarks and topline findings

Conventional grocers reported a 6.8% drop in online grocery sales on a same-store basis during the 12 weeks ending September 28, 2021, versus the prior year, according to the Brick Meets Click eGrocery Performance Benchmarking 2021 Wave. A 3.1% ...

Efficient and networked operations in e-commerce warehouses

Proactively preparing for seasonal peaks using big data

Digital shopping round the clock means particular service requirements for e-commerce retailers, e.g. providing maximum availability and meeting very short delivery deadlines. Due to the increasing complexity of processes related to warehousing and ...

Retail Supply Chain & Logistics Expo

2nd & 3rd March 2022 - ExCeL London

Retail Supply Chain & Logistics Expo is the ultimate hub for retailers to source the solutions that will ensure their supply chain is running as smoothly and efficiently as possible. Taking place at London’s ExCeL on the 2nd & 3rd ...

Walmart to expand in home delivery

Retailer to hire more than 3,000 associate delivery drivers, establish all-electric fleet of delivery vehicles

It’s a new year and Walmart is resolving to bring the convenience of InHome delivery to even more customers in 2022. Today, the retailer is announcing plans to scale the service, going from InHome being available to 6 million households ...

Albertsons Companies launches new digital meal planning features

Shoppers can now complete meal planning and shopping in under 10 minutes and easily keep essentials stocked at home

Albertsons Companies, Inc. announced the launch of two new digital offerings – meal planning and Schedule & Save. The new capabilities will offer loyalty members integrated menu planning and shopping list creation and the ability to ...

Mintel announces global consumer trends for 2022

Mintel has today announced three trends set to impact global consumer markets in 2022

From technology that predicts the success of potential romances to brands tackling COVID-19 ‘survivor’s guilt’ and eco-anxiety.This year’s trends include:In control: In times of uncertainty, consumers crave a sense of control ...

Fully autonomous delivery robot delivering in both indoor and outdoor environments

Ottonomy unveils Ottobot at CES 2022 in Las Vegas

At CES 2022, Ottonomy unveils Ottobots, a fleet of fully autonomous delivery robots for restaurant and retail industries for both indoor and outdoor environments. Ottonomy recently made announcements in partnership with CVG Airport and Presto ...

Hydrogen powered fuel cell drone

Collaboration for extended aerial delivery services

Doosan Mobility Innovation (DMI) and 42air signed a memorandum of understanding (MoU) at CES 2022 for a partnership to co-develop delivery services using hydrogen fuel cell unmanned aerial vehicles (UAV). This agreement formalizes their mutual ...

Finding the most efficient tools for data acquisition

Four in ten retail and e-commerce organisations struggle to find a suitable tool

More than 40 percent of retail and e-commerce organisations have struggled to find the most efficient tools or tech stack for data acquisition over the past 12 months to help them rapidly analyse data in real-time resulting in ...

Sainsbury’s introduces contactless, checkout-free shopping with SmartShop Pick & Go

New initiative available at Holborn Circus using Amazon’s Just Walk Out technology

Sainsbury’s is launching a new in-store digital innovation with a contactless, checkout-free way to shop. Building on the success of SmartShop, which grew 173% last year, SmartShop Pick & Go is using Amazon’s Just Walk Out ...

Quick-Commerce: Cajoo chooses Alkemics for the collection of its product information

French food delivery service expands its offering to customers with supplier experience management platform

Cajoo, the French treasure in the express food delivery sector, who has recently joined forces with Carrefour and has raised 40 million dollars, has acquired the Alkemics platform to enable it to enhance the range of products offered to ...

Coco, the remotely-piloted delivery service

New model Coco 1 expands delivery radius and volumes

Coco, the robot based delivery service, announced the official launch of COCO 1, a larger, more advanced version of its signature pink bot.The Coco 1 is a first of its kind delivery robot designed and manufactured in partnership with the micro ...

Benefits of Self-Service Payment Solutions & How They Can Help Improve Customer Experience

They can also offer convenience, flexibility and some greatly needed assistance in relieving queues.

Self-service checkouts are now commonplace – we see them almost everyday in grocery stores, take-out restaurants and even at entertainment venues like cinemas and theme parks. Not only do self-service checkouts provide an option for those who ...

One in five will buy groceries online in 2024

Report highlights need for grocers to improve online experiences

Spryker Systems has launched its U.S. Online Grocery Report 2022. The research finds that almost half (47 percent) of Americans buy at least some of their groceries online. The research surveyed 2,500 consumers from across the U.S. on their ...

retail trends December/2021 (German)

Experiences and reports from the retail industry

In our latest retail trends, we take a particularly practical approach: our editors provide insights into the experiences they have made in different stores, and we also look at social commerce and store design.You can find our retail trends as an ...

7-Eleven launches first commercial autonomous delivery service in California

7-Eleven and Nuro partnership

7‑Eleven, Inc. is bringing a futuristic innovation to Mountain View, CA, customers by piloting autonomous delivery with Nuro, a robotics company transforming local commerce with autonomous vehicles.In collaboration with Nuro, 7‑Eleven is ...

Black Friday 2021 still an opportunity for UK retailers

Christmas spend comes early

Even though the number of UK shoppers that participated in Black Friday last year fell 6%, compared to 2019, data and analytics company GlobalData says it is still an important retail event, and retailers should use it to help encourage early ...

INTEGRATING CASH with digital channels

COVID-19 raised safety concerns over cash handling, but those fears dissipated as the pandemic dragged on

By October 2020, cash had rebounded and reasserted itself as “the top way to make a purchase throughout 2020,” according to a report by Javelin Strategy & Research for ATM operator Cardtronics. ...

The Most Important Characteristics Of A Shipping Label Printer

There are many aspects of a printing solution that can make them or break them when it comes to being suitable for printing shipment labels.

All over the world, shipment labels are being printed, applied, scanned, and read. Therefore, it’s paramount that the label printer can deliver clear and accurate prints. However, it doesn’t stop there – reliability, printer ...

Consumers plan to increase their shopping post-pandemic

What the impact has the pandemic had on the financial lives of U.S. consumers?

Although the pandemic has hit those living paycheck-to-paycheck especially hard, these consumers show a greater appetite for increasing their shopping activities post-pandemic compared to their more financially secure peers. This and other key ...

IKEA to only purchase zero emission fuels for ocean shipping by 2040

Several global companies sign the 2040 ambition statement for zero emission vessels

IKEA joins forces with several global companies by signing the 2040 ambition statement through the collaborative platform Cargo Owners for Zero Emission Vessels, facilitated by the Aspen Institute. The ambition statement makes it clear that global ...

75% of online grocery orders to be fulfilled at grocery stores

Demand for grocery home delivery has plateaued according to 40,000 U.S. customers

Mercatus announced findings from its annual eGrocery survey of U.S. consumers, conducted in collaboration with Incisiv. The report, titled "eGrocery Transformed: 2021 market projections and insight into online grocery's elevated ...

More than half of online shoppers have purchased cross-border during the pandemic

Customers want free product returns and the ability to track orders online

New research suggests 57% of online shoppers around the world have made at least one online purchase from a company in another country in the last 12 months – while a further 22% have considered doing so. And 43% agree or strongly agree that ...

Expanding grocery order and delivery service for independent retailers

Partnership between United Natural Foods and DoorDash

United Natural Foods, Inc. announced it has entered into a reseller agreement with DoorDash to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.UNFI’s arrangement with DoorDash ...

Alibaba's self-driving delivery robots deliver over one million orders in China

Plans, to expand the "Xiaomanlv" fleet to 10,000 vehicles

Alibaba Group’s autonomous delivery robots reached a milestone this week, delivering more than a million parcels in China within one year of their launch.In a show of efficiency, just 200 of the robots have carried parcels to more than 200,000 ...

E-Commerce Expo Asia 2022

12.10.-13.13.2022 | Singapur

Discover all the end-to-end knowledge in the e-commerce space at E-Commerce Asia 2022 on Oct. 12-13, including Customer Experience, Mobile Commerce, Cross Border Commerce, e-Commerce Trade Strategy, Supply Chain Management, Omni-Channel Retail, to ...

Merchants expect increased 2021 holiday sales

Inventory concerns about shortages loom large

Ware2Go announced new research results from its recent survey of retail and eCommerce merchants about the upcoming 2021 holiday shopping season. In the aggregate, nearly 60% of merchants expect higher holiday sales than were achieved pre-pandemic, ...

Citizen launches world’s smallest 6-inch label printer

The smallest but also the best priced 6-inch printer on the market

Citizen has launched the CL-S6621, the smallest 6-inch label printer on the market, saving valuable desk space for customers as well as offering a range of powerful features. The CL-S6621 is a remarkable 60% smaller than the next largest 6-inch ...

European mobile transactions rocket – emerging markets lead the way for mobile wallets

Contactless payments as a major driver of usage going forward

The biggest study of mobile wallets in the world, released by payments fintech Boku, with data from Juniper Research, reveals that Europe will be home to four of the ten fastest-growing countries for mobile payment transactions by 2025. Russia, ...

Product information management systems in furniture retailing

Why investing in the quality of product information is worthwhile

“The wooden table with a square table top and four table legs.” Customers as well as furniture retailers and manufacturers know that it is not that simple. But it is precisely this specific product information that is important for all ...

Inaugural supply chain 360 event in 2022

NRF helps retailers to face ongoing global supply chain challenges

The National Retail Federation has announced its new annual NRF Supply Chain 360 event that will convene the retail industry’s leading professionals in the fields of supply chain and sustainability on June 20-21 in Cleveland, Ohio, to address ...

Explosive E-commerce growth driving tech investments in supply chain execution system

E-commerce shows no signs of slowing down

New research from Reuters Events Supply Chain in partnership with Blue Yonder reveals the priority strategies and investments for supply chain execution and risk management within transportation and warehousing. Following a year of intense ...

The gateway to the online store: Optimizing the search in e-commerce

9 steps towards a user-friendly webshop search

Consumers who type search terms into the appropriate field on websites or in online stores are often interested in specific products and ready to make a purchase. This is a potential that you should not leave unused. That's why optimizing the ...

Walmart launches Walmart GoLocal, a new delivery as a service business

Customizable white-label delivery service offering for merchants

The retailer is commercializing its delivery platform, beginning with delivery as a service, helping businesses of all sizes bring their products closer to their customers’ doorsteps. Walmart GoLocal is poised to be a top white-label delivery ...

Literally losing the thread

Vietnamese textile-garment firms face risk of decline in orders

Vietnamese textile-garment firms are staring at the risk of losing orders to competitors amid the COVID-19 situation in August with over four-fifths of such enterprises in the southern region having had to either lower productivity or suspend ...

Cash use remains strong through the pandemic

Reasons, why retailers still need a cash strategy

The Covid-19 pandemic has accelerated “cashless society” efforts around the globe. Understandably, consumers grew concerned over the possibility of contracting the virus by handling cash. Meanwhile, retailers had to scramble to continue ...

More trust for retailers with messaging services

Increased purchasing power through conversational AI

Holiday shopping is set to look a little different in 2021, as consumers change their habits and brands deal with an ongoing labor shortage. According to a new survey uncovering what retailers need to know this holiday season from LivePerson, Inc. ...

Digitization of logistics – enabler of e-commerce

The many tasks in logistics and its role for retailing

Many companies are currently looking at the opportunities of e-commerce, as the brick-and-mortar retail is declining significantly. But successful e-commerce is not only based on an accessible, well-functioning, and attractive online shop, but above ...

On-demand meal pick up and delivery from popular restaurants

New delivery experience provided by Kroger and Kitchen United

The Kroger Co. (NYSE: KR), and Kitchen United announced a partnership to offer customers freshly prepared, on-demand restaurant food. "Our customers' appetite for fresh, on-demand meals continues to accelerate, and we remain focused on ...

Intelligent truck parking solution

New security area from Bosch protects driver and freight

From asphalt to apps, Bosch has implemented a connected security solution for the Frechen truck stop near the A1 to protect people and freight from assaults. The modern parking area near Cologne now has around 40 parking spaces that meet the high ...

Online ordering and delivery for member Co-ops

National Co+op Grocers Partners with Mercato

Mercato, the e-commerce platform created for America's independent grocers and specialty food stores, announced that it has partnered with the National Co+op Grocers (NCG), an organization that works to foster growth and efficiency within the ...

Impact of COVID-19 on LGBTQ+ businesses in North America

Findings of Lightspeed's global diversity and inclusion survey

Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, today announced the results of a study on the impacts of COVID-19 on the LGBTQ+ North American business ...

In the age of online shopping, shoplifting has gone digital

Popularity of online shops on the rise, and with it the number of digital fraud cases

The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. ...

Post-Covid shopping trends

NPD Report: Demand for home products will endure

Small appliances and housewares products were in high demand in 2020 as consumer routines were disrupted and they looked to these products to make the most of their living spaces, as they spent more time at home. As consumers move outside the ...

New e-commerce rules in the EU

Intra-EU-commerce with Value-Added Tax (VAT) rules and One Stop Shop scheme

New Value-Added Tax (VAT) rules for online shopping entered into force on July 1st 2021 as part of efforts to ensure a more level playing field for all businesses, to simplify cross-border e-commerce and to introduce greater transparency for EU ...

How can automation bolster margins?

Counteracting growing margin pressures on retailers with technology

Competitive and price pressures are steadily increasing. Technologies that automate processes can help companies remain profitable. Here are a few examples.Retailers are facing unprecedented margin pressures in the current times. Increased raw ...

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM Technology Value Matrix

This marks the third consecutive year as a Leader for Reflexis, now part of Zebra Technologies

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...

Improving the Retail Customer Experience with Appointment Booking

Retailers are adapting to this new paradigm by providing customers with more ways to shop at stores

COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...

Profitability of food home delivery platforms

Up to 8,000 daily services needed to be profitable in a big city

Various platforms which offer food home delivery services through courier services, such as riders or other types of distributors, have proliferated very quickly in recent years, especially in big cities. Due to this boom in last-mile delivery or ...

Development of Hainan global smart supply chain pilot zone

Cainiao will be supporting Hainan’s logistics infrastructure development to attract over 1,000 duty-free merchants to the island

Cainiao Smart Logistics Network (“Cainiao”), the logistics arm of Alibaba Group Holding Limited, announced at its annual Global Smart Logistics Summit 2021 that it has entered a strategic partnership with the Hainan government to support ...

New type of pedestrian drive

Carrefour partners with La Poste to launch the Pickup drive

Carrefour has teamed up with La Poste via its subsidiary Pickup to create a new nationwide partnership to launch a new Pedestrian drive business model. Henceforth, customers will be able to visit “Pickup drives” to access several local ...

Arvato Supply Chain Solutions in Poland starts cooperation with Sephora

Plewiska/Poland - Arvato Supply Chain Solutions is expanding its cooperation with the cosmetics company Sephora. In April 2021, the company therefore commissioned a new distribution center to support its e-commerce and B2B business in Pruszków, Poland.

The new warehouse covers an area of 7,000 square meters, making it almost 2,000 square meters larger than the previous one. One of the innovative solutions used here for Sephora is self-driving vehicles called Weasels®, which automate transport ...

FedEx strengthens e-commerce offering

Expansion of international day-definite delivery service FedEx International Connect Plus across Europe

Following the successful launch of FedEx International Connect Plus (FICP) in January 2021, FedEx has expanded access to its day-definite e-commerce delivery service. The service is now available in the UK, Germany, France, Italy, Spain, Poland, ...

Significant Deal For Dematic South Europe With A New Plant For Apparel Customer In Northern Italy

Dematic is proud to announce the near completion of a fully automated distribution centre located in Trecate (NO) Italy for the global luxury group, Kering.

Dematic is proud to announce the near completion of a fully automated distribution centre located in Trecate (NO) Italy for the global luxury group, Kering. The project has been developed by a constant exchange of information, commitment and ...

Contactless same day delivery in under two hours

Walgreens launches new delivery option for more than 24,000 products

Walgreens is now offering customers even more convenient, safe and easy shopping solutions through the launch of Same Day Delivery in under two hours for retail products. Customers nationwide are now able to order more than 24,000 items directly ...

Gopuff: Grocery delivery via Uber

Uber partners with Gopuff to power everyday essentials delivery, as consumer demand for delivery grows

Uber Technologies, Inc. and Gopuff announced an exclusive partnership for Gopuff to power a new everyday essentials experience on Uber Eats.Gopuff, the go-to solution for immediate everyday needs, delivers a diverse selection of everyday essentials ...

Grocery delivery by drone

Kroger and Drone Express transform e-commerce in grocery retail

The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc. today announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, ...

How to identify the right mobile computer for your needs

Equipping staff to enhance the overall customer experience

Thanks to smartphones and tablets we’ve all gotten used to having the world at our fingertips. In your store, both customers and staff expect no different. Mobile devices are the perfect answer to a number of trends and changing market ...

You don’t need big tech investments, but creativity

How brick-and-mortar retail can profit during (or thanks to!) the lockdown

The Corona pandemic has led to an immediate dovetailing of brick-and-mortar and online retail. This development is overdue, says Gerold Wolfarth, Founder & CEO of bk Group. We don't need large tech investments, but creativity, he points ...

Check the final agenda of the E-commerce Berlin Virtual 2021

Today, we are announcing the full line-up of speakers and reminding the details of the conference.

E-commerce Berlin Virtual 2021 – one of the most anticipating e-commerce events in 2021 – takes place on May 26-27th 2021. This year's E-commerce Berlin - Virtual Edition powered by Lowell Group will take place completely online ...

Automation leading the way to retail success

Possibilities of modern technology – online and offline

COVID-19 creates a slew of unprecedented challenges for retailers. In Germany, shops are closed due to the lockdown again since December, and many retailers not only fear the economic impact, but also that their customers might not return to the ...

Digital workers in retail: More time for important things

Relieving employees with intelligent automation

Retail customers today demand superior quality and a world-class service experience in real time. Companies must strike a balance between the need for qualified personnel and high customer demands if they do not want to jeopardize the satisfaction ...

When the tram delivers parcels

Logistics concept for the last mile transportation of goods by city railway vehicles

The new collaboration project LogIKTram is aimed at increasingly shifting goods transportation from road to rail even for short to medium distances. The electric mobility solutions to be developed for commercial services in cities and regions will ...

Innovation Hub to test in-store and warehouse logistics

Micro-fulfillment as big challenge for retail industry

AutoStore unveils its Innovation Hub, a pioneering new center located in Karmøy, Norway dedicated to testing and replicating diverse in-store and warehouse environments.As the suppliers of robotic storage and fulfilment technology for many ...

Click & Pep: Bringing pizzazz to your sale

Webtalk "retail salsa" on 2021/04/28 at 4:00 p.m. (CET)!

Click & Collect, In-Store Pickup, Click & Go, Click & Reserve: there are many different names for picking up online ordered goods in the store. The service is appealing to customers because delivery costs are usually eliminated and ...

Sephora to expand brick & mortar footprint across the U.S.

Omni-channel in-store experience for shoppers

Sephora announced its largest store expansion in the retailer’s 21-year history in the U.S., including over 60 freestanding client-centric locations and 200 locations opening inside Kohl’s stores later this year.Following a year in which ...

An autonomous high-speed transporter for tomorrow’s logistics

The Fraunhofer IML is developing a new generation of automated guided vehicles.

"LoadRunners" use artificial intelligence and communicate via 5G to organize themselves as a swarm and execute jobs independently. Able to sort large quantities of packages, this high-speed transporter can serve booming online and ...

U.S. consumer satisfaction dropped for pickup service

Total U.S. online grocery sales grew 15% in 2021/01 vs. 2020/11

The total U.S. online grocery market posted $9.3 billion in sales during January as more than 69.7 million U.S. households placed on average 2.8 orders across delivery, pickup and ship-to-home according to the Brick Meets Click/Mercatus ...

Retail industry lags behind in customer experience strategy

Lack of data and analytics hinders successful customer experience delivery

NTT Ltd. announced its Retail Guide to the Global Customer Experience Benchmarking Report which shows that the retail sector is particularly lagging behind in customer experience (CX) compared with the all industry benchmark. However, retailers ...

Food mail order between 1931 and 2021

Specialty retailer Jungborn does e-commerce for seniors

Food and online retail – the two terms don't always go together in Germany. And then e-commerce for seniors on top of that? It is precisely in this niche that specialty mail order company Jungborn wants to establish itself. And it has been ...

Full steam ahead: efficient sailing times

Marble Automation tachographs and Citizen printers for inland shipping

There are hardly any vessels on the Rhine that can remain competitive without optimising their sailing times. But how can efficiency in the use of crews and time be increased? The key is to stay on course with a robust infrastructure while ensuring ...

Ahold Delhaize USA companies expand micro-fulfillment capabilities

Readying an omnichannel supply chain

Peapod Digital Labs, Ahold Delhaize USA’s digital, e-commerce and commercial engine, announced a new micro-fulfillment technology pilot with The GIANT Company in the Philadelphia market.Part of an e-commerce fulfillment center (EFC), the pilot ...

Navori Labs Unleashes AI Marketing Software

Navori expands into the AI-Computer Vision driven analytics world with Aquaji t ohelp retailers

With nearly 25 years of digital signage innovation, Navori expands into the AI-Computer Vision driven analytics world with Aquaji to help retailers, digitalout-of home (DOOH) networks and other physical businesses measure performance, strengthen ...

Rapid click & collect service in Australia

Coles to launch 90-minute Click&Collect Rapid offer on supermarket range

Coles is the first major retailer to launch 90-minute click & collect in Australia, making it even easier for busy Australians to shop with Coles Online. Now available at more than 400 Coles supermarkets nationally, Click&Collect Rapid ...

Southeast Asian online and offline health and beauty partnership

Grab brings beauty products from over 2,200 Watsons stores to customers’ doorsteps

A.S. Watson Group, an international health and beauty retailer, and Grab, Southeast Asia’s super app, announced the largest O+O (online and offline) health and beauty partnership in Southeast Asia, spanning across six Southeast Asian markets ...

Online Shop Day

How do web store owners ensure that their e-commerce platform is always available

Online stores have the advantage that they are usually accessible 24/7. That's why many customers like to shop online. But how do web store owners ensure that their e-commerce platform is always available?Customers expect their orders or ...

Skilled returns management for more customer loyalty

International returns management: transparent, fast, sustainable

On Jan. 27, 2021, the new edition of "retail salsa - Spice up your community," the new webtalk format from iXtenso and EuroShop, took place.The topic of the afternoon: the squeeze of lemon for your returns management.Want to know what ...

Real-time transparency for supply chains thanks to big data

More efficiency and lower costs for retailers thanks to precise ETAs

More than ever before, retailers have to be ahead of their competition when it comes to filling orders and responding to customer requirements. The global hunger for consumption reached a new high in 2019, with retail sales of USD 25 trillion. And ...

Walmart pilots smart box technology to receive fresh deliveries

Contactless grocery delivery 24/7

“What if we could conveniently deliver fresh groceries to a customer’s front door any time of the day, whether they’re home or not?” This question led Walmart to explore a smart option in their new pilot with ...

The car’s the star

GB’s drive-thru grows in popularity

The trend for ordering food and drinks from our cars at Britain’s growing number of drive-thru restaurants soared from September to November 2020 according to global information company The NPD Group. There were 121 million visits to ...

Autonomous delivery vehicles

Industry report 2020 on indoor and outdoor delivery robots

Reportlinker.com announces the release of the report "Autonomous Delivery Vehicle Industry Report, 2020".Indoor autonomous delivery marketUp to date, indoor autonomous delivery robots have been available in restaurants, hotels, office ...

Automated grocery PickUp kiosk for contactless grocery service

Albertsons Companies debuts kiosk at Jewel-Osco store in Chicago

Albertsons Companies announced that it is the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at one of its Jewel-Osco stores in Chicago, demonstrates continued expansion of the company’s ...

5 reasons outsourcing logistics is the way to go

Meeting customer expectations in the age of ecommerce

The rise of e-commerce is a pervasive force that ripples through every part of the global supply chain, calling for faster and more efficient shipping. As a result, there has been a significant increase in the adoption of logistics service ...

Sustainable shipping in partnership with One Tree Planted

Freight Club launches free carbon offset program for members

Freight Club, a logistics management platform, launches a free-access program to members that offsets 100% of the carbon emissions emitted from all shipment it enables. The program, in partnership with non-profit One Tree Planted, will plant trees ...

UK retailers still need to prepare for Brexit

Distribution, inventory, and customer satisfaction are main concerns

A new survey of UK online and omnichannel retailers conducted by PFS, the operations business unit of PFSweb, Inc., reveals that the majority of retailers are yet to adequately prepare themselves for the end of the Brexit transition period. ...

How the industry thinks: The most important trends for 2021

What awaits retailers after the first Corona year?

2020 – most certainly not an easy year. But many agree: The only way forward is to look ahead. So we asked industry insiders – retailers, academics, manufacturers – what they expect for this year. How will changing customer ...

A splash of lime for your returns management

Our webtalk "retail salsa" at 4:00 pm on 2021/01/27

Cross-order e-commerce continues to boom and is no longer on the margins. Due to Corona Pandemic, but also due to action days such as Black Friday or Cyber Monday, the quantity of parcels is going through the roof and so is the return rate. Too ...

Local shops are lifelines for communities across Wales

ACS report shows vital role of convenience stores during pandemic

ACS’ ‘2021 Welsh Local Shop Report‘ has revealed the vital role that convenience stores play in the lives of customers and communities across Wales, particularly to those who may be more isolated or vulnerable.Findings from the ...

Guinea pig retail

RetailTech Lab in Denmark tests technologies for retailers

The brick-and-mortar retail did not have an easy time of it this year in large parts of Europe. It was high time to rethink it, try out innovations and further develop business models.This is exactly what has been happening in the RetailTech Lab in ...

retail trends 3/2020: Focus on "Logistics" (German)

The current issue with tips, ideas and trends for and from the logistics industry

Ordering, delivery, supply chain, store or warehouse management - the logistics industry is diverse. High time to take a closer look at the latest tips and developments. Get a closer look at the industry in this issue of retail trends!You can find ...

How to manage parcel returns properly

Rules for a sustainable e-commerce

Sustainability, ethics and the ecological footprint – nothing that e-commerce can really score with. Especially shipping including returns urgently need more awareness, from customers as well as store operators.Micha Augstein, founder of ...

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

New approach to print solutions

Citizen presents five ideas on how printers can support sales during the pandemic

It’s been clear for a long while now: confronted with the Corona pandemic, retailers need to resolve bottlenecks such as the point of sale in their retail outlets in order to ensure the safety of their employees and customers. For many ...

Warehouse management: optimized, automated, product-oriented

Tips on how to ensure warehouse optimization

Digitization, e-commerce, increasing customer demands, and expectations – factors that not only impact retailers but also affect the way warehouses are organized. In this interview, Johannes Tress, Co-Founder and Managing Director at everstox ...

On-premise ghost kitchens at Kroger

Retailer and ClusterTruck to provide customers with on-demand meal ordering

The Kroger Co. announced the launch of two on-premise kitchens, respectively at stores in Metro Indianapolis, IN and Metro Columbus, OH. Developed in partnership with ClusterTruck, a technology start-up that operates delivery-only restaurants, the ...

Contactless robotic grocery delivery service

Save Mart’s flagship store in partnership with Starship Technologies

Save Mart has announced the launch of an on-demand grocery delivery service to its guests at the flagship store in Modesto, California in partnership with robot delivery company Starship Technologies. Marking the one-year anniversary of its opening ...

SALTO renews its commitment to quality management and environmental responsibility

At SALTO, just as we innovate to deliver market-leading access control solutions, we are determined to lead the way in quality management implementation and environmental efficiency savings

Achieving operational and environmental excellence takes many forms including social, environmental, and economic responsibility – particularly with regard to global sustainability and the environment we operate within. This responsibility ...

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

Stay on top of things with Axis

Process visualization of your deliveries

Especially in times of increased shipping volumes, returns are creating unexpected challenges for online retailers and fulfillment providers. Efficient commissioning and shipping processes are particularly important here. In the webinar by Axis ...

Come together: local retailers connect with local customers

The online platform Ladenfreun.de connects local retailers with potential customers. The common denominator: A product.

How can you bridge the gap and connect online retail to pedestrian zones? A Nuremberg startup wondered how this could be accomplished and came up with a solution: Ladenfreun.de. In this interview, founder Matthias Hueber talks about the idea behind ...

How retail drone delivery may change logistics networks

Chance for retailers: best-possible delivery-time guarantee zones

Researchers at The University of Texas at Dallas say drone technology has the potential to be a genuine game changer in the retail industry, with its promise to enable retailers to offer unheard-of delivery lead times and near-perfect delivery-time ...

Knowledge is (retail) power

The Germany Research Center for Artificial Intelligence (DFKI) wants to attain knowledge to assist the retail sector and creates digital twins of stores to make it a reality

Knowledge for all retailers - DFKI has launched the Knowledge4Retail (K4R) project series to achieve this goal. The driving force is an open-source platform for complex AI and robotics applications in retail.  The project relies on a digital ...

Grocery consumers increasingly anxious about rising food prices

U.S. had the largest increase of any country in the dunnhumby Worry Index, corresponding to strong uptick in U.S. COVID-19 cases

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes and behavior. The dunnhumby Consumer Pulse Survey found that the U.S. ...

Electric vehicles for safe on-the-go food distribution during pandemic

Gallery E vehicles solve food service challenges at universities and corporate campuses this fall

Gallery, the leading innovator of mobile carts for food, beverage and retail businesses, has announced a unique partnership with AYRO, Inc. and Club Car to launch a new line of electric vehicles to help bring food, beverage, and retail merchandising ...

Disposition and shelf maintenance in times of Corona

Tools for shelf management

The CPG industry is currently experiencing turbulent times just as much as retail. Challenges such as the ban on field sales force visits or the sudden increase in demand for some articles, which leads to gaps in the shelf and loss of sales, are ...

Delivery services: consumer and climate benefits

Sustainable logistics solutions for last mile delivery

Convenient, fast, and affordable. By now, "sustainable" has also been added to the list of what makes for the perfect online ordering process. That’s why retailers and delivery services must rethink their ...

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Spotlight on ... deliveries

Learn more about the latest delivery trends in our focus topic

Im Versand wie im Verkauf - mit Verpackungen hat der Einzelhändler tagtäglich zu tun. Doch was macht eine gute Verpackung aus? Welche Vorschriften müssen Einzelhändler kennen? Und warum sollte eine Verpackung smart sein?Das und ...

Last mile: What do you have to do?

How to win the battle for customer experience excellence in both the first and last mile of delivery

As recent events have caused major supply chain disruption with many physical stores abandoned, e-commerce has never been more under the spotlight. The double-digit growth the industry has seen over the last few years looks set to continue, ...

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...

Same-day delivery from 76 Costco warehouses across Canada

Partnership between Instacart and Costco

Instacart and Costco announced the companies have partnered to launch same-day delivery from 76 Costco warehouses across Canada. Following a successful two-month pilot in select Ontario warehouses, the nationwide collaboration brings Costco's ...

Millennials averaged 50% more online deliveries than baby boomers …

… even though millennials favor eco-friendly choices

Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has ...

Online retailers need to better inform customers about the status of their orders

E-Commerce Shipping Study 2020 by parcelLab

parcelLab has analysed for the second time the shipping services of 100 of the largest German online shops (according to EHI). The results show that 1 in 4 retailers in Germany only send a single email to their customers after their checkout. This ...

Smart packaging: “Hi! I am your package“

Interview with Alexander Cotte, Co-Founder and CEO of LivingPackets

The delivery service rings the doorbell but nobody is home. Recipients receive damaged products and cardboard boxes end up in the trash after just one use – these are just some e-commerce weak points and challenges that the German-French ...

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Key elements of successful supply chain management

5 tips to optimize your supply chain and mitigate risk

A chain consists of many small individual links and only works as a whole when these links connect effectively. After all, a chain is only as strong as its weakest link. The same principle applies to supply chains. What are the best practices for ...

Uber & Cornershop: introducing grocery delivery

New grocery delivery features planned for customers and merchants alike

In collaboration with our partner Cornershop, customers in select cities in Latin America and Canada can order groceries through both the Uber and Uber Eats apps. And starting later this month, grocery delivery will be available in Miami, FL and ...

Payment and retail - what happens after the crisis?

Interview with Christine Bauer from CCV

We ask Christine Bauer, Vice President International Sales of the payment service provider CCV, which has been firmly established in Germany for 25 years and internationally for 60 years.Mrs Bauer, CCV has been on the market for a very long time, ...

Outdated last-mile delivery technology

Transportation and logistics companies losing customers

Transportation and logistics (T&L) companies are losing customers and missing opportunities to expand their business due to outdated last-mile delivery technology, according to a new global research report by SOTI, which looks at the ...

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

Electronic bill of lading solutions to enhance safety and efficiency

Consumer Brands spearheads contactless delivery task force

The Consumer Brands Association announced that it has brought together 23 consumer packaged goods (CPG) companies and retailers to launch a new task force that will study the impact of a contactless pick-up and delivery protocol to create greater ...

Could drones deliver packages more efficiently by hopping on the bus?

Aerial transport could take load off city streets – provided drones a ride

One-click purchases and instant delivery have helped fuel the growth of e-commerce, but this convenience has come at the cost of increased traffic congestion, longer commute times, and strained urban communities. A 2018 report from Texas A&M ...

APG: New director of operations for North America

Promotion of Jarrett Buckholz: "customer focus and responsiveness"

Mr. Buckholz who celebrated 17 years at APG in June, will lead the company’s North American manufacturing, material management, receiving and warehouse in procurement, development and delivery of innovative cash management solutions.“Mr. ...

RetailTech Lab opened a national test center in Denmark

The store of the future has opened in Lyngby. One of the partners is the IT company Delfi Technologies.

On June 16, 2020, RetailTech Lab opened its doors to a national test center in the Danish mall “Lyngby Storcenter”. New technology for the retail industry will be tested in close interaction between entrepreneurs, retailers and ...

COVID-19: lasting changes in the way local pharmacies operate

Survey of American NCPA (National Community Pharmacists Association)

COVID-19 is changing the way local pharmacies do business, perhaps for the long term, according to a new survey released by the National Community Pharmacists Association.According to the survey, 61 percent of community pharmacists anticipate that ...

Automated delivery services sprang up during China’s Covid-19 lockdown

Retail technologies at Smart Retail Expo (SRE 2020)

In response to the Covid-19 outbreak, China’s retail giants JD.com and Meituan both deployed their smart deliver robots/vehicles in heavily locked down cities, such as Wuhan and Beijing. Insiders believe automated delivery technology will be ...

Cashier as british Vogue cover star

Keyworkers chosen for front cover providing a special moment of thanks during pandemic

British Vogue is breaking with their usual cover stars - a space normally reserved for ‘A’ list celebrities and supermodels, and instead have devoted their iconic cover for the July 2020 issue to honouring key workers who have been ...

WhatsApp Business: A direct line to customers

About the installation, functions and advantages of the app

WhatsApp is a popular communication channel used by millions of people worldwide. Now small and medium-sized retailers or restaurants can use WhatsApp Business to quickly and easily engage and interact with their customers and build customer ...

Creative criminal meets intelligent security system

Interview with Ralph Siegfried, Business Development Manager at Axis Communications GmbH

Stores come in different sizes, have different settings and vary in product selection. That’s also why they need a customized loss prevention and security solution. What are some options for retailers and what key elements do they need to ...

Now is the time to invest in retail

POS TUNING solutions for the retail industry

The retail sector is particularly affected by the current crisis. The high sales and large customer rushes are countered by staff shortages, sick leave and delivery bottlenecks. In addition to the increased effort required to replenish shelves, it ...

Simple tips and tricks to start your online business

How to start an e-commerce business: Why you don’t always need a big online store

Creating your own online store is still the most popular way to sell products online. To start an e-commerce business, you first need a store setup and a fulfillment service provider who handles the warehousing, packaging, and shipment of ...

26 percent of UK shoppers plan to spend more online after COVID-19

Retailers without online presence threatened

With over a quarter of shoppers now planning to spend more online after the COVID-19 restrictions are lifted, retailers with a limited (or no) online proposition must consider investment in order to remain competitive, says GlobalData, a leading ...

As pandemic spreads, most consumers retreat

How will today’s uncertain times affect consumer behavior?

As a global health crisis potentially morphs into an economic one, Deloitte is conducting a series of biweekly surveys around the globe to better understand the interplay between personal safety and economic vulnerability as a driver of purchase ...

First-ever autonomous box truck fleet to move the middle mile

Contactless solution for transporting multi-temperature goods from distribution centers to retail locations

Gatik, a Palo Alto-based startup deploying autonomous vehicles for business to business (B2B) short-haul logistics, announced a new platform to serve the supply chain’s middle mile: the autonomous box truck. Their self-driving fleet of ...

Electronic shelf labels: photo store introduces new technology

Cooperation between Photografica and Delfi Technologies

Photografica is a professional photography store in the heart of Copenhagen. Here, personal counseling and service play a crucial role. To the benefit of both employees and customers, the store has installed electronic price tags.With a central ...

Growth of online grocery sales in 2020

New research by Mintel

The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...

Consumer product demand in wake of Covid-19 crisis

Newly launched IRI CPG demand index

IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...

Delivery drones instead of postal vans?

Study reveals drones still consume too much energy

When delivering parcels, drones often have a poorer energy balance than traditional delivery vans, as shown by a new study conducted at Martin Luther University Halle-Wittenberg. In densely populated areas, drones consume comparatively high ...

COVID-19: Freight activity falls after historic rise with disruption ahead

Double digit impact expected in Q2

It is no surprise that the COVID-19 outbreak has led to panic buying of items such as toilet paper and sanitizing supplies. However, this buying behavior has led to a massive need for trucks to help restock stores, shrinking the capacity available ...

How to make sure your online shop doesn’t collapse

To prepare your online shop for peak loads caused by advertising campaigns or cyber attacks

The recommendation of your product by an influencer or the rush of customers for your voucher deal and other successful marketing measures are actually a blessing for every retailer. But they can backfire! ...

NGA and the United Fresh Produce Association

Partner on produce procurement efforts

The National Grocers Association (NGA), the trade association representing the independent supermarket and the United Fresh Produce Association have partnered to connect produce distributors to retailers.“The entire food industry has come ...

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Food waste in the supply chain: what to do?

How can real-time visibility in the supply chain contribute to less food waste?

In today’s market, consumer demands have not only driven supply chain efficiencies for greater speed and convenience but are increasingly now forcing retailers to address expectations of improved sustainability. ...

WirvonHier – Virtual strolling through retailers from the neighborhood

How an app brings local retailers and customers together contactless

Many retailers have had to close their shops due to the Corona crisis. But this does not mean that as a result the connection to the customer has to suffer. The WirVonHier project shows how to reach customers and moreover connect with their needs ...

Running shoes in Portland

Fleet Feet launches new retail concept shop

Fleet Feet has announced the debut of Fleet Feet Drop Shop, a new retail concept shopping experience in Portland, Ore. The first-of-its-kind retail concept for Fleet Feet combines the brand's 3D foot scanning technology and personalized ...

Blockchain guideline for companies

Guideline offers overview of foundational data elements and standards to enable supply chain visibility

GS1 US has published a new guideline titled "Applying GS1 Standards for Supply Chain Visibility in Blockchain Applications," an educational resource that can help industry enable supply chain visibility in blockchain implementations by ...

Impact of the Coronavirus on imports

Larger and longer than previously expected

The coronavirus outbreak is expected to have a longer and larger impact on imports at major U.S. retail container ports than previously believed as factory shutdowns and travel restrictions in China continue to affect production, according to the ...

Start food waste reduction!

New report provides tips for the food industry

The Food Waste Reduction Alliance (FWRA) — a collaborative effort of the Consumer Brands Association, FMI - The Food Industry Association, and the National Restaurant Association—released a new report,“ Messy but Worth It: Lessons ...

Consumers continue to drive economy

NRF forecasts retail sales will grow 3.5 percent to 4.1 percent

The National Retail Federation today forecast that retail sales during 2020 will increase between 3.5 percent and 4.1 percent to more than $3.9 trillion despite uncertainty from the lingering trade war, coronavirus and the presidential election. ...

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

Latest developments in robotics and AGVs

LogiMAT 2020 in Stuttgart

The ongoing wave of automation and technical innovations is leading to greater demand in the intralogistics industry for automated guided vehicles (AGVs), collaborative robots (“cobots”), and picking robots. LogiMAT 2020 is offering ...

LogiMAT 2020 in Stuttgart

Forks in the road to the future: Cutting-edge forklift truck technology

International forklift truck manufacturers are reinforcing the continued success of their equipment by introducing a wide variety of new products, innovations, and solutions at LogiMAT—the 18th International Trade Show for Intralogistics ...

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

7-Eleven pilots cashierless store concept

First cashierless store opens at company headquarters

7-Eleven, Inc. is pushing the technological envelope once again, testing a cashierless store at its corporate headquarters, in Irving, Texas. During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees."Retail ...

Take the shortcut

Logistics optimisation through the use of multi-order picking

To maintain competitive advantage, logistics service providers and retailers have embraced automated order picking in their warehouses by implementing pick-to-cart, pick-to-light, voice picking and other technologies. However, despite the success of ...