Searching for: delivery

Thumbnail-Photo: First South Asian local food and grocery marketplace in U.S....
27.11.2020   #online platform #food delivery service

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

Thumbnail-Photo: New approach to print solutions
26.11.2020   #printers #POS printers

New approach to print solutions

Citizen presents five ideas on how printers can support sales during the pandemic

It’s been clear for a long while now: confronted with the Corona pandemic, retailers need to resolve bottlenecks such as the point of sale in their retail outlets in order to ensure the safety of their employees and customers. For many ...

Thumbnail-Photo: Warehouse management: optimized, automated, product-oriented...
15.10.2020   #logistic systems #logistics

Warehouse management: optimized, automated, product-oriented

Tips on how to ensure warehouse optimization

Digitization, e-commerce, increasing customer demands, and expectations – factors that not only impact retailers but also affect the way warehouses are organized. In this interview, Johannes Tress, Co-Founder and Managing Director at everstox ...

Thumbnail-Photo: On-premise ghost kitchens at Kroger
09.10.2020   #brick and mortar retail #food retail

On-premise ghost kitchens at Kroger

Retailer and ClusterTruck to provide customers with on-demand meal ordering

The Kroger Co. announced the launch of two on-premise kitchens, respectively at stores in Metro Indianapolis, IN and Metro Columbus, OH. Developed in partnership with ClusterTruck, a technology start-up that operates delivery-only restaurants, the ...

Thumbnail-Photo: Contactless robotic grocery delivery service...
06.10.2020   #delivery #robotics

Contactless robotic grocery delivery service

Save Mart’s flagship store in partnership with Starship Technologies

Save Mart has announced the launch of an on-demand grocery delivery service to its guests at the flagship store in Modesto, California in partnership with robot delivery company Starship Technologies. Marking the one-year anniversary of its opening ...

Thumbnail-Photo: SALTO renews its commitment to quality management and environmental...
05.10.2020   #security #security technology

SALTO renews its commitment to quality management and environmental responsibility

At SALTO, just as we innovate to deliver market-leading access control solutions, we are determined to lead the way in quality management implementation and environmental efficiency savings

Achieving operational and environmental excellence takes many forms including social, environmental, and economic responsibility – particularly with regard to global sustainability and the environment we operate within. This responsibility ...

Thumbnail-Photo: ALDI to trial click and collect
29.09.2020   #services #food retail

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

Thumbnail-Photo: Stay on top of things with Axis
21.09.2020   #online trading #customer satisfaction

Stay on top of things with Axis

Process visualization of your deliveries

Especially in times of increased shipping volumes, returns are creating unexpected challenges for online retailers and fulfillment providers. Efficient commissioning and shipping processes are particularly important here. In the webinar by Axis ...

Thumbnail-Photo: Come together: local retailers connect with local customers...
15.09.2020   #brick and mortar retail #customer relationship management

Come together: local retailers connect with local customers

The online platform Ladenfreun.de connects local retailers with potential customers. The common denominator: A product.

How can you bridge the gap and connect online retail to pedestrian zones? A Nuremberg startup wondered how this could be accomplished and came up with a solution: Ladenfreun.de. In this interview, founder Matthias Hueber talks about the idea behind ...

Thumbnail-Photo: How retail drone delivery may change logistics networks...
08.09.2020   #logistics #delivery

How retail drone delivery may change logistics networks

Chance for retailers: best-possible delivery-time guarantee zones

Researchers at The University of Texas at Dallas say drone technology has the potential to be a genuine game changer in the retail industry, with its promise to enable retailers to offer unheard-of delivery lead times and near-perfect delivery-time ...

Thumbnail-Photo: Knowledge is (retail) power
07.09.2020   #brick and mortar retail #digitization

Knowledge is (retail) power

The Germany Research Center for Artificial Intelligence (DFKI) wants to attain knowledge to assist the retail sector and creates digital twins of stores to make it a reality

Knowledge for all retailers - DFKI has launched the Knowledge4Retail (K4R) project series to achieve this goal. The driving force is an open-source platform for complex AI and robotics applications in retail.  The project relies on a digital ...

Thumbnail-Photo: Grocery consumers increasingly anxious about rising food prices...
31.08.2020   #customer satisfaction #customer analysis

Grocery consumers increasingly anxious about rising food prices

U.S. had the largest increase of any country in the dunnhumby Worry Index, corresponding to strong uptick in U.S. COVID-19 cases

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes and behavior. The dunnhumby Consumer Pulse Survey found that the U.S. ...

Thumbnail-Photo: Electric vehicles for safe on-the-go food distribution during pandemic...
28.08.2020   #food retail #delivery

Electric vehicles for safe on-the-go food distribution during pandemic

Gallery E vehicles solve food service challenges at universities and corporate campuses this fall

Gallery, the leading innovator of mobile carts for food, beverage and retail businesses, has announced a unique partnership with AYRO, Inc. and Club Car to launch a new line of electric vehicles to help bring food, beverage, and retail merchandising ...

Thumbnail-Photo: Disposition and shelf maintenance in times of Corona...
19.08.2020   #POS marketing #shop equipment

Disposition and shelf maintenance in times of Corona

Tools for shelf management

The CPG industry is currently experiencing turbulent times just as much as retail. Challenges such as the ban on field sales force visits or the sudden increase in demand for some articles, which leads to gaps in the shelf and loss of sales, are ...

Thumbnail-Photo: Spotlight on ... deliveries
14.08.2020  

Spotlight on ... deliveries

Learn more about the latest delivery trends in our current focus topic

Im Versand wie im Verkauf - mit Verpackungen hat der Einzelhändler tagtäglich zu tun. Doch was macht eine gute Verpackung aus? Welche Vorschriften müssen Einzelhändler kennen? Und warum sollte eine Verpackung smart sein?Das und ...

Thumbnail-Photo: Getting a taste for grocery deliveries
14.08.2020   #e-commerce #customer satisfaction

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Thumbnail-Photo: Delivery services: consumer and climate benefits...
14.08.2020   #e-commerce #customer satisfaction

Delivery services: consumer and climate benefits

Sustainable logistics solutions for last mile delivery

Convenient, fast, and affordable. By now, "sustainable" has also been added to the list of what makes for the perfect online ordering process. That’s why retailers and delivery services must rethink their ...

Thumbnail-Photo: Last mile: What do you have to do?
14.08.2020   #supply chain management #logistics

Last mile: What do you have to do?

How to win the battle for customer experience excellence in both the first and last mile of delivery

As recent events have caused major supply chain disruption with many physical stores abandoned, e-commerce has never been more under the spotlight. The double-digit growth the industry has seen over the last few years looks set to continue, ...

Thumbnail-Photo: Door-to-door delivery and returns service
13.08.2020   #online trading #fashion

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...

Thumbnail-Photo: Same-day delivery from 76 Costco warehouses across Canada...
03.08.2020   #food retail #delivery

Same-day delivery from 76 Costco warehouses across Canada

Partnership between Instacart and Costco

Instacart and Costco announced the companies have partnered to launch same-day delivery from 76 Costco warehouses across Canada. Following a successful two-month pilot in select Ontario warehouses, the nationwide collaboration brings Costco's ...

Thumbnail-Photo: Millennials averaged 50% more online deliveries than baby boomers …...
22.07.2020   #online trading #e-commerce

Millennials averaged 50% more online deliveries than baby boomers …

… even though millennials favor eco-friendly choices

Millennials have become online “super buyers” during the COVID-19 lockdown and are receiving an average of 50 per cent more deliveries every week than the over-55 “baby boomer” generation, a new survey of 2,000 consumers has ...

Thumbnail-Photo: Online retailers need to better inform customers about the status of...
21.07.2020   #online trading #e-commerce

Online retailers need to better inform customers about the status of their orders

E-Commerce Shipping Study 2020 by parcelLab

parcelLab has analysed for the second time the shipping services of 100 of the largest German online shops (according to EHI). The results show that 1 in 4 retailers in Germany only send a single email to their customers after their checkout. This ...

Thumbnail-Photo: Smart packaging: “Hi! I am your package“...
20.07.2020   #online trading #packaging

Smart packaging: “Hi! I am your package“

Interview with Alexander Cotte, Co-Founder and CEO of LivingPackets

The delivery service rings the doorbell but nobody is home. Recipients receive damaged products and cardboard boxes end up in the trash after just one use – these are just some e-commerce weak points and challenges that the German-French ...

Thumbnail-Photo: Supply chain: Know what’s on your retail shelves...
15.07.2020   #brick and mortar retail #personnel management

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Thumbnail-Photo: Key elements of successful supply chain management...
15.07.2020   #personnel management #logistic systems

Key elements of successful supply chain management

5 tips to optimize your supply chain and mitigate risk

A chain consists of many small individual links and only works as a whole when these links connect effectively. After all, a chain is only as strong as its weakest link. The same principle applies to supply chains. What are the best practices for ...

Thumbnail-Photo: Uber & Cornershop: introducing grocery delivery...
14.07.2020   #delivery #food delivery service

Uber & Cornershop: introducing grocery delivery

New grocery delivery features planned for customers and merchants alike

In collaboration with our partner Cornershop, customers in select cities in Latin America and Canada can order groceries through both the Uber and Uber Eats apps. And starting later this month, grocery delivery will be available in Miami, FL and ...

Thumbnail-Photo: Payment and retail - what happens after the crisis?...
09.07.2020   #brick and mortar retail #payment systems

Payment and retail - what happens after the crisis?

Interview with Christine Bauer from CCV

We ask Christine Bauer, Vice President International Sales of the payment service provider CCV, which has been firmly established in Germany for 25 years and internationally for 60 years.Mrs Bauer, CCV has been on the market for a very long time, ...

Thumbnail-Photo: Outdated last-mile delivery technology
07.07.2020   #logistic solutions #mobile computing

Outdated last-mile delivery technology

Transportation and logistics companies losing customers

Transportation and logistics (T&L) companies are losing customers and missing opportunities to expand their business due to outdated last-mile delivery technology, according to a new global research report by SOTI, which looks at the ...

Thumbnail-Photo: Surge in dual channel grocery shopping
03.07.2020   #online trading #e-commerce

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

Thumbnail-Photo: Electronic bill of lading solutions to enhance safety and efficiency...
02.07.2020   #supply chain management #coronavirus

Electronic bill of lading solutions to enhance safety and efficiency

Consumer Brands spearheads contactless delivery task force

The Consumer Brands Association announced that it has brought together 23 consumer packaged goods (CPG) companies and retailers to launch a new task force that will study the impact of a contactless pick-up and delivery protocol to create greater ...

Thumbnail-Photo: Could drones deliver packages more efficiently by hopping on the bus?...
29.06.2020   #logistics #delivery

Could drones deliver packages more efficiently by hopping on the bus?

Aerial transport could take load off city streets – provided drones a ride

One-click purchases and instant delivery have helped fuel the growth of e-commerce, but this convenience has come at the cost of increased traffic congestion, longer commute times, and strained urban communities. A 2018 report from Texas A&M ...

Thumbnail-Photo: APG: New director of operations for North America...
25.06.2020   #cashpoints #cash management

APG: New director of operations for North America

Promotion of Jarrett Buckholz: "customer focus and responsiveness"

Mr. Buckholz who celebrated 17 years at APG in June, will lead the company’s North American manufacturing, material management, receiving and warehouse in procurement, development and delivery of innovative cash management solutions.“Mr. ...

Thumbnail-Photo: RetailTech Lab opened a national test center in Denmark...
23.06.2020   #payment systems #marketing research

RetailTech Lab opened a national test center in Denmark

The store of the future has opened in Lyngby. One of the partners is the IT company Delfi Technologies.

On June 16, 2020, RetailTech Lab opened its doors to a national test center in the Danish mall “Lyngby Storcenter”. New technology for the retail industry will be tested in close interaction between entrepreneurs, retailers and ...

Thumbnail-Photo: COVID-19: lasting changes in the way local pharmacies operate...
04.06.2020   #brick and mortar retail #coronavirus

COVID-19: lasting changes in the way local pharmacies operate

Survey of American NCPA (National Community Pharmacists Association)

COVID-19 is changing the way local pharmacies do business, perhaps for the long term, according to a new survey released by the National Community Pharmacists Association.According to the survey, 61 percent of community pharmacists anticipate that ...

Thumbnail-Photo: Automated delivery services sprang up during China’s Covid-19 lockdown...
03.06.2020   #coronavirus #delivery

Automated delivery services sprang up during China’s Covid-19 lockdown

Retail technologies at Smart Retail Expo (SRE 2020)

In response to the Covid-19 outbreak, China’s retail giants JD.com and Meituan both deployed their smart deliver robots/vehicles in heavily locked down cities, such as Wuhan and Beijing. Insiders believe automated delivery technology will be ...

Thumbnail-Photo: Cashier as british Vogue cover star
02.06.2020   #brick and mortar retail #cashpoints

Cashier as british Vogue cover star

Keyworkers chosen for front cover providing a special moment of thanks during pandemic

British Vogue is breaking with their usual cover stars - a space normally reserved for ‘A’ list celebrities and supermodels, and instead have devoted their iconic cover for the July 2020 issue to honouring key workers who have been ...

Thumbnail-Photo: WhatsApp Business: A direct line to customers...
29.05.2020   #customer satisfaction #customer relationship management

WhatsApp Business: A direct line to customers

About the installation, functions and advantages of the app

WhatsApp is a popular communication channel used by millions of people worldwide. Now small and medium-sized retailers or restaurants can use WhatsApp Business to quickly and easily engage and interact with their customers and build customer ...

Thumbnail-Photo: Creative criminal meets intelligent security system...
28.05.2020   #security #brick and mortar retail

Creative criminal meets intelligent security system

Interview with Ralph Siegfried, Business Development Manager at Axis Communications GmbH

Stores come in different sizes, have different settings and vary in product selection. That’s also why they need a customized loss prevention and security solution. What are some options for retailers and what key elements do they need to ...

Thumbnail-Photo: Now is the time to invest in retail
22.05.2020   #data warehouse management #logistic systems

Now is the time to invest in retail

POS TUNING solutions for the retail industry

The retail sector is particularly affected by the current crisis. The high sales and large customer rushes are countered by staff shortages, sick leave and delivery bottlenecks. In addition to the increased effort required to replenish shelves, it ...

Thumbnail-Photo: Simple tips and tricks to start your online business...
20.05.2020   #online trading #retail

Simple tips and tricks to start your online business

How to start an e-commerce business: Why you don’t always need a big online store

Creating your own online store is still the most popular way to sell products online. To start an e-commerce business, you first need a store setup and a fulfillment service provider who handles the warehousing, packaging, and shipment of ...

Thumbnail-Photo: 26 percent of UK shoppers plan to spend more online after COVID-19...
14.05.2020   #e-commerce #coronavirus

26 percent of UK shoppers plan to spend more online after COVID-19

Retailers without online presence threatened

With over a quarter of shoppers now planning to spend more online after the COVID-19 restrictions are lifted, retailers with a limited (or no) online proposition must consider investment in order to remain competitive, says GlobalData, a leading ...

Thumbnail-Photo: As pandemic spreads, most consumers retreat
12.05.2020   #customer analysis #coronavirus

As pandemic spreads, most consumers retreat

How will today’s uncertain times affect consumer behavior?

As a global health crisis potentially morphs into an economic one, Deloitte is conducting a series of biweekly surveys around the globe to better understand the interplay between personal safety and economic vulnerability as a driver of purchase ...

Thumbnail-Photo: First-ever autonomous box truck fleet to move the middle mile...
11.05.2020   #logistics #delivery vehicles

First-ever autonomous box truck fleet to move the middle mile

Contactless solution for transporting multi-temperature goods from distribution centers to retail locations

Gatik, a Palo Alto-based startup deploying autonomous vehicles for business to business (B2B) short-haul logistics, announced a new platform to serve the supply chain’s middle mile: the autonomous box truck. Their self-driving fleet of ...

Thumbnail-Photo: Electronic shelf labels: photo store introduces new technology...
09.05.2020   #electronic shelf labels (ESL) #electric displays

Electronic shelf labels: photo store introduces new technology

Cooperation between Photografica and Delfi Technologies

Photografica is a professional photography store in the heart of Copenhagen. Here, personal counseling and service play a crucial role. To the benefit of both employees and customers, the store has installed electronic price tags.With a central ...

Thumbnail-Photo: Growth of online grocery sales in 2020
30.04.2020   #online trading #e-commerce

Growth of online grocery sales in 2020

New research by Mintel

The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...

Thumbnail-Photo: Consumer product demand in wake of Covid-19 crisis...
29.04.2020   #coronavirus #food retail

Consumer product demand in wake of Covid-19 crisis

Newly launched IRI CPG demand index

IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...

Thumbnail-Photo: Delivery drones instead of postal vans?
24.04.2020   #retail #logistics

Delivery drones instead of postal vans?

Study reveals drones still consume too much energy

When delivering parcels, drones often have a poorer energy balance than traditional delivery vans, as shown by a new study conducted at Martin Luther University Halle-Wittenberg. In densely populated areas, drones consume comparatively high ...

Thumbnail-Photo: COVID-19: Freight activity falls after historic rise with disruption...
22.04.2020   #retail #coronavirus

COVID-19: Freight activity falls after historic rise with disruption ahead

Double digit impact expected in Q2

It is no surprise that the COVID-19 outbreak has led to panic buying of items such as toilet paper and sanitizing supplies. However, this buying behavior has led to a massive need for trucks to help restock stores, shrinking the capacity available ...

Thumbnail-Photo: How to make sure your online shop doesn’t collapse...
20.04.2020   #online trading #e-commerce

How to make sure your online shop doesn’t collapse

To prepare your online shop for peak loads caused by advertising campaigns or cyber attacks

The recommendation of your product by an influencer or the rush of customers for your voucher deal and other successful marketing measures are actually a blessing for every retailer. But they can backfire! ...

Thumbnail-Photo: NGA and the United Fresh Produce Association...
17.04.2020   #brick and mortar retail #logistic solutions

NGA and the United Fresh Produce Association

Partner on produce procurement efforts

The National Grocers Association (NGA), the trade association representing the independent supermarket and the United Fresh Produce Association have partnered to connect produce distributors to retailers.“The entire food industry has come ...

Thumbnail-Photo: All hands on deck in food retailing due to the coronavirus pandemic...
15.04.2020   #online trading #e-commerce

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Thumbnail-Photo: Food waste in the supply chain: what to do?
02.04.2020   #logistic solutions #supply chain management

Food waste in the supply chain: what to do?

How can real-time visibility in the supply chain contribute to less food waste?

In today’s market, consumer demands have not only driven supply chain efficiencies for greater speed and convenience but are increasingly now forcing retailers to address expectations of improved sustainability. ...

Thumbnail-Photo: WirvonHier – Virtual strolling through retailers from the neighborhood...
02.04.2020   #brick and mortar retail #mobile shopping

WirvonHier – Virtual strolling through retailers from the neighborhood

How an app brings local retailers and customers together contactless

Many retailers have had to close their shops due to the Corona crisis. But this does not mean that as a result the connection to the customer has to suffer. The WirVonHier project shows how to reach customers and moreover connect with their needs ...

Thumbnail-Photo: Running shoes in Portland
30.03.2020   #brick and mortar retail #omnichannel

Running shoes in Portland

Fleet Feet launches new retail concept shop

Fleet Feet has announced the debut of Fleet Feet Drop Shop, a new retail concept shopping experience in Portland, Ore. The first-of-its-kind retail concept for Fleet Feet combines the brand's 3D foot scanning technology and personalized ...

Thumbnail-Photo: Blockchain guideline for companies
26.03.2020   #logistics #delivery

Blockchain guideline for companies

Guideline offers overview of foundational data elements and standards to enable supply chain visibility

GS1 US has published a new guideline titled "Applying GS1 Standards for Supply Chain Visibility in Blockchain Applications," an educational resource that can help industry enable supply chain visibility in blockchain implementations by ...

Thumbnail-Photo: Impact of the Coronavirus on imports
25.03.2020   #retail #coronavirus

Impact of the Coronavirus on imports

Larger and longer than previously expected

The coronavirus outbreak is expected to have a longer and larger impact on imports at major U.S. retail container ports than previously believed as factory shutdowns and travel restrictions in China continue to affect production, according to the ...

Thumbnail-Photo: Start food waste reduction!
13.03.2020   #sustainability #food retail

Start food waste reduction!

New report provides tips for the food industry

The Food Waste Reduction Alliance (FWRA) — a collaborative effort of the Consumer Brands Association, FMI - The Food Industry Association, and the National Restaurant Association—released a new report,“ Messy but Worth It: Lessons ...

Thumbnail-Photo: Consumers continue to drive economy
11.03.2020   #retail #economy

Consumers continue to drive economy

NRF forecasts retail sales will grow 3.5 percent to 4.1 percent

The National Retail Federation today forecast that retail sales during 2020 will increase between 3.5 percent and 4.1 percent to more than $3.9 trillion despite uncertainty from the lingering trade war, coronavirus and the presidential election. ...

Thumbnail-Photo: Cutting through the tax jungle
25.02.2020   #online trading #e-commerce

Cutting through the tax jungle

Startup helps online retailers to be fully compliant with European VAT regulations

Anyone who sells goods online is obliged to pay value-added tax (VAT). The amount depends on the respective national regulations. But what happens if you have cross-border exports and transactions? How much VAT do sellers have to pay in this case ...

Thumbnail-Photo: Latest developments in robotics and AGVs
25.02.2020   #digitization #logistic systems

Latest developments in robotics and AGVs

LogiMAT 2020 in Stuttgart

The ongoing wave of automation and technical innovations is leading to greater demand in the intralogistics industry for automated guided vehicles (AGVs), collaborative robots (“cobots”), and picking robots. LogiMAT 2020 is offering ...

Thumbnail-Photo: LogiMAT 2020 in Stuttgart
21.02.2020   #digitization #logistic systems

LogiMAT 2020 in Stuttgart

Forks in the road to the future: Cutting-edge forklift truck technology

International forklift truck manufacturers are reinforcing the continued success of their equipment by introducing a wide variety of new products, innovations, and solutions at LogiMAT—the 18th International Trade Show for Intralogistics ...

Thumbnail-Photo: Building the bridge between offline and online...
18.02.2020   #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

Thumbnail-Photo: 7-Eleven pilots cashierless store concept
11.02.2020   #brick and mortar retail #app

7-Eleven pilots cashierless store concept

First cashierless store opens at company headquarters

7-Eleven, Inc. is pushing the technological envelope once again, testing a cashierless store at its corporate headquarters, in Irving, Texas. During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees."Retail ...

Thumbnail-Photo: Take the shortcut
07.02.2020   #logistic systems #logistic solutions

Take the shortcut

Logistics optimisation through the use of multi-order picking

To maintain competitive advantage, logistics service providers and retailers have embraced automated order picking in their warehouses by implementing pick-to-cart, pick-to-light, voice picking and other technologies. However, despite the success of ...

Thumbnail-Photo: Demand for drone delivery in e-retail is high...
06.02.2020   #logistics #delivery

Demand for drone delivery in e-retail is high

Ability to meet that demand is low

Consumers want what they want, and they want it now. Drone delivery has long been talked about as an option to satisfy consumer delivery demands, but how realistic is it? New research in the INFORMS journal Transportation Science looks at how ...

Thumbnail-Photo: Retail automation market soaring to reach $23.58 billion by 2026...
04.02.2020   #POS management #marketing research

Retail automation market soaring to reach $23.58 billion by 2026

Drivers: need for enhanced business procedures and inventory management

A recent research report added by Big Market Research states that the global retail automation market is expected to reach 23.58 billion dollars by 2026 and grow at a substantial growth rate of 9.6 percent from 2019 to 2026.The report explains the ...

Thumbnail-Photo: Smart and sustainable solutions in the supply chain...
31.01.2020   #sustainability #supply chain management

Smart and sustainable solutions in the supply chain

Unilever and JD Logistics have signed a Memorandum of Understanding to drive sustainable business initiatives

Building on our existing strategic relationship with JD.com, one of China’s largest retailers, Unilever will work more closely with JD Logistics – an independent business group under JD.com that provides smart, digital supply chain and ...

Thumbnail-Photo: Well-connected equals optimized delivery
27.01.2020   #e-commerce #logistic solutions

Well-connected equals optimized delivery

Seven Senders – Europe’s delivery platform

Logistics startup Seven Senders connects merchants and European delivery experts. The company’s concept: A digital platform for optimized delivery. In this interview, founder and managing director Dr. Johannes Plehn talks about the different ...

Thumbnail-Photo: In-store pick up and delivery service in Manhattan...
03.01.2020   #delivery #click & collect

In-store pick up and delivery service in Manhattan

Closing a broad gap in last-mile delivery

ZIPtized, an on-demand package delivery startup, aims to provide a service that saves time and tackles the inconvenience faced by online shoppers who opt for the popular "in-store pickup" option.  In addition, ZIPtized also provides a ...

Thumbnail-Photo: Digital and local
09.12.2019   #customer satisfaction #brick and mortar retail

Digital and local

Hannover startup creates fashion search engine for downtown stores

In early 2020, the BLVD startup will pilot an app of the same name into the market. The app aims to create a pleasant shopping experience in city centers by avoiding unnecessary routes and tedious searches. During the EHI Technology Days 2019, ...

Thumbnail-Photo: Mood Media launches hospitality trend book
22.11.2019   #trend research #personalization

Mood Media launches hospitality trend book

Four key trends highlighted: immersion, community, customization und convenience

Mood Media, the world’s leading in-store media solutions company dedicated to elevating the Customer Experience, launches its second trend book, exploring the ever-changing nature of customer experience in the hospitality sector looking at ...

Thumbnail-Photo: Half of online shoppers did not receive their package...
20.11.2019   #online trading #delivery

Half of online shoppers did not receive their package

Delivery services and item insurance

Clutch, B2B ratings and reviews firm, surveyed online shoppers and found that more than half (51 percent) say they did not receive at least one package they ordered online in the past six months.Sixteen percent (16%) of the packages shoppers did not ...

Thumbnail-Photo: “Money left on the table”
19.11.2019   #customer satisfaction #RFID (radio frequency identification)

“Money left on the table”

Mark Thomson from Zebra explains why stock management is essential for retailers

Zebra Technologies Corporation did a study on attitudes of shoppers and their buying behavior. It shows that more than half of Generation X shoppers shopped in a store and left without a purchase only to end up purchasing the item ...

Thumbnail-Photo: 75 % of millennials abandon in-store purchases...
14.11.2019   #customer satisfaction #brick and mortar retail

75 % of millennials abandon in-store purchases

Zebra study: out-of-stocks drive shoppers to online

Zebra Technologies Corporation today revealed the results of its 12th annual Global Shopper Study, the industry’s only market tracker that analyzes the attitudinal behavior of shoppers, retail associates and retail executives and examines the ...

Thumbnail-Photo: Oracle Retail: new retail innovation and technology center in Portugal...
30.10.2019   #digitization #software developement

Oracle Retail: new retail innovation and technology center in Portugal

Delivering innovations in data science and AI to help retailers gain a competitive edge

Competition to build retail mindshare and customer loyalty has never been more fierce. Brands must continually evolve their products and deliver a personalized approach to win the hearts and minds of customers. Delivering the technology that ...

Thumbnail-Photo: News and novelties from ELEKTRA
28.10.2019   #lighting systems #lighting concepts

News and novelties from ELEKTRA

Sicam 2019: review

The Sicam in October always is big challenge to exhibitors to present news and new products in the Interzum year after only 5 months. At ELEKTRA, this was mastered with flying colours. The prototypes of the Interzum have been brought to series ...

Thumbnail-Photo: Supply chain of the future
18.10.2019   #digitization #logistics

Supply chain of the future

New research from Coyote Logistics recommends a strategic balance of technology and human support

As technology continues to transform the workforce and logistics professionals navigate a rapidly changing supply chain, Coyote Logistics, a leading global third-party logistics (3PL) provider, released the results of its proprietary Tech + Humanity ...

Thumbnail-Photo: Vast majority of consumers plan to return holiday gifts...
03.10.2019   #POS marketing #personalization

Vast majority of consumers plan to return holiday gifts

“Retailers need to seize the moment."

During the upcoming holiday season 77 percent of consumers surveyed said they plan to return a portion of their gifts, with nearly 20 percent expecting to return more than half of their presents (sorry grandma!). This is both a blessing and a curse ...

Thumbnail-Photo: Daimler Trucks: automated trucks
26.09.2019   #software developement #delivery vehicles

Daimler Trucks: automated trucks

Torc Robotics now a part of the new Autonomous Technology Group of Daimler Trucks

Daimler Trucks and Torc Robotics are actively developing and testing automated trucks with SAE Level 4 intent technology on public roads. The initial routes are on highways in southwest Virginia, where Torc Robotics is headquartered. All ...

Thumbnail-Photo: Shopify to acquire 6 River Systems
17.09.2019   #logistics (software) #warehouse management

Shopify to acquire 6 River Systems

A team of experience in fulfillment software and robotics

Shopify Inc., the leading multi-channel commerce platform, today announced that it has reached an agreement to acquire 6 River Systems, Inc., a leading provider of collaborative warehouse fulfillment solutions. In June, Shopify introduced the ...

Thumbnail-Photo: Retail imports surging ahead of more tariffs...
16.09.2019   #retail #data warehouse management

Retail imports surging ahead of more tariffs

Imports at major retail container ports in the US reached unusually high numbers

Imports are expected to surge again before another round of tariffs takes effect in December, according to the monthly Global Port Tracker report released by the National Retail Federation and Hackett Associates.“Retailers are still trying to ...

Thumbnail-Photo: Cash Register Security Regulation
13.09.2019   #security #cashpoints

Cash Register Security Regulation

Status quo and remaining tasks

In Germany, the so-called Kassensicherungsverordnung (KassenSichV or Cash Register Security Regulation) enters into force on January 1, 2020, and will affect more than three million point of sale (PoS) systems. At that time, cash registers in ...

Thumbnail-Photo: Install the app, accept payments at a flat rate...
12.09.2019   #customer satisfaction #mobile payment

Install the app, accept payments at a flat rate

A payment solution designed for the German market

There are many payment apps, but most only accept debit or credit cards. The problem for Germans: they prefer the Girocard.VR Payment GmbH has the solution with its VR-pay:Me app, taking into account the habits of German customers. An interview with ...

Thumbnail-Photo: Multi-channel pilot
22.08.2019   #multichannel commerce #logistic solutions

Multi-channel pilot

Zalando delivers same-day for adidas.fr in Paris

Ordered from adidas, delivered by Zalando: In Paris, the two long-term partners are running a test on how to efficiently steer logistics capacity. During the pilot phase, Zalando delivers goods on the same or next day from its own logistics center ...

Thumbnail-Photo: eBay to launch end-to-end fulfillment service for sellers...
15.08.2019   #services #logistics

eBay to launch end-to-end fulfillment service for sellers

Storing and shipping through logistics partners managed by eBay

eBay is introducing Managed Delivery, a cost-effective fulfillment service to launch next year, beginning in the U.S., that will provide shoppers faster and more reliable delivery on millions of popular products. The initiative will enable sellers ...

Thumbnail-Photo: Walmart begins pilot with autonomous vehicle company Gatik...
08.08.2019   #logistics #delivery

Walmart begins pilot with autonomous vehicle company Gatik

Self-driving cars for customer delivery and transporting goods between stores

Walmart announced a new pilot with autonomous vehicle company Gatik. The company has been exploring a few pilot projects with self-driving car companies that include both customer delivery as well as transporting goods between locations.Tom Ward, ...

Thumbnail-Photo: UPS applies for certification to operate drone delivery unit...
05.08.2019   #logistics #delivery

UPS applies for certification to operate drone delivery unit

Subsidiary will develop and operate unmanned aerial systems

UPS said it has applied to the U.S. Federal Aviation Administration (FAA) for Part 135 certification to operate commercial drone flights in the UPS® network under a subsidiary business called UPS Flight Forward, Inc.The new subsidiary is a ...

Thumbnail-Photo: Silver Surfers: Older adults ride the wave of mobile technology and shop...
01.08.2019   #online trading #e-commerce

Silver Surfers: Older adults ride the wave of mobile technology and shop online

The increasing importance of e-commerce for senior citizens

You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...

Thumbnail-Photo: Walmart plans more distribution centers in China...
24.07.2019   #logistics #omnichannel

Walmart plans more distribution centers in China

Walmart announces investments of $1.2 billion to upgrade logistics

Ryan McDaniel, Senior Vice President of Walmart China Supply Chain, announced that Walmart will increase its investment in its supply-chain logistics. In addition to building the first customized perishable food distribution center, the South China ...

Thumbnail-Photo: Retail service robots – helper or footfall generator?...
22.07.2019   #POS marketing #services

Retail service robots – helper or footfall generator?

Using drag and drop to train the new coworker

Many of us know their faces, even if we have never met them in person. One of these faces belongs to Pepper, the humanoid robot. It has fast become a media star. ...

Thumbnail-Photo: Thyssenkrupp presents artificial intelligence alfred”...
19.07.2019   #data management #digitization

Thyssenkrupp presents artificial intelligence "alfred”

AI as an essential component of the holistic digitalization strategy

Thyssenkrupp Materials Services continues to drive digital transformation: Since early 2019 an artificial intelligence solution (AI), supported by Microsoft’s cloud platform Azure, has been integrated into the processes of the largest ...

Thumbnail-Photo: Crisis management in retail: Making a mountain out of a molehill –...
18.07.2019   #online trading #brick and mortar retail

Crisis management in retail: Making a mountain out of a molehill – what now?

How retailers should prepare for crisis communication

A lengthy order, a faulty delivery, an unsatisfactory customer service - all this is quickly evaluated and spread on the Internet and can have negative consequences for the retailer. We talked to Alexander De Ruiter from OBI4wan about the tasks ...

Thumbnail-Photo: Start-up offering consumers free same-day delivery...
09.07.2019   #customer satisfaction #logistics

Start-up offering consumers free same-day delivery

New online service for online shopping convenience with no membership fees

A new e-commerce company called Waybuy is changing the way consumers shop online, combining the best in convenience and affordability to make it easier than ever to get the products shoppers need.Founded by Houston-area married couple, Ann and Erik ...

Thumbnail-Photo: Frictionless checkout across all channels to build loyalty...
04.07.2019   #customer satisfaction #mobile payment

Frictionless checkout across all channels to build loyalty

H&M and Klarna elevate the shopping experience for US consumers

H&M and Klarna announced that they have expanded their current partnership agreement to also include the US market, in the development of an unrivalled payments and shopping experience across touchpoints. Together, H&M and Klarna are aiming ...

Thumbnail-Photo: Blockchain traceability in olive oil supply chain...
03.07.2019   #supply chain management #food delivery service

Blockchain traceability in olive oil supply chain

Blocksyte and Caroli share results of monitoring application

Blocksyte, a SaaS-based blockchain supply chain application company focused on the food industry supply chain, and Caroli, producer of extra virgin olive oil, announced the successful introduction of end-to-end blockchain traceability into the olive ...

Thumbnail-Photo: 45th anniversary of the barcode in retail
01.07.2019   #barcode scanner #QR code

45th anniversary of the barcode in retail

GS1 US celebrates the barcode’s relevance as the backbone of commerce

GS1 US®, the information standards organization best known as the administrator of UPC barcodes, this week celebrates 45 years since the debut and first scan of the iconic barcode. On June 26, 1974, a pack of Wrigley's chewing gum carrying a ...

Thumbnail-Photo: “Worldwide shipping: I need it - now!“
24.06.2019   #e-commerce #logistic solutions

“Worldwide shipping: I need it - now!“

Helping eCommerce businesses succeed through international shipping

Micha Augstein, CEO and founder of shipping service provider PARCEL.ONE GmbH is on a mission. He wants to revolutionize online retail with his innovative logistics approach and support online retailers.How does he do it? Retailers simply send their ...

Thumbnail-Photo: Changing markets: embracing disruption to harvest opportunity...
18.06.2019   #digitization #event

Changing markets: embracing disruption to harvest opportunity

Reporting from the first annual Retail & Brand Experience World Congress in Barcelona

More than 200 industry insiders highlighted the many challenges facing the retail sector today in interesting talks and lectures.Topics included the customer experience, the use of technologies, digital media, omnichannel strategies, personalization ...

Thumbnail-Photo: Digital food retail: customers expect more personalization...
07.06.2019   #personalization #food delivery service

Digital food retail: customers expect more personalization

New research sponsored by precima shows retailers must act quickly to develop a detailed understanding of shopping missions.

The fast-changing dynamics of the food retailing environment continue to challenge companies to keep pace with fast-changing shopper demands. The latest of these shifting shopper requirements involves their behavior on digital platforms and is ...

Thumbnail-Photo: Organization Kroger Health helps diabetics
05.06.2019   #health management

Organization Kroger Health helps diabetics

The retail healthcare organization wants to help prevent diabetes with free screenings nationwide

According to the Centers for Disease Control and Prevention, over 84 million adults in the U.S. have prediabetes, yet the majority are unaware due to the lack of specific symptoms. Kroger Health, the healthcare arm of The Kroger Co., is leading a ...

Thumbnail-Photo: Supply chain transparency is good for business...
27.05.2019   #customer satisfaction #delivery

Supply chain transparency is good for business

The report by ICAR makes the case that greater transparency improves brands’ reputations.

A new report by the International Corporate Accountability Roundtable (ICAR) makes the business case for companies to adopt greater supply chain transparency measures, showing that when they do, businesses enjoy better reputations, greater ...

Thumbnail-Photo: Post-purchase communication: Well-informed customers are happier...
21.05.2019   #customer satisfaction #customer relationship management

Post-purchase communication: Well-informed customers are happier

Shipment tracking options and convenient returns management solutions

Harald Mösel from b.telligent asserts that retailers can set themselves apart from the competition with positive, unique post-purchase experiences. In this interview, he illustrates how companies can utilize post-purchase communication to ...

Thumbnail-Photo: Online inventory management system
06.05.2019   #online trading #e-commerce

Online inventory management system

5 things e-commerce retailers should look for

In order to perform online efficiently as an Internet retailer, one needs to choose the most effective inventory management system. Its main features should include centralised user interface, full automation, automated stock checking and ...

Thumbnail-Photo: Postmates: available to over 70 percent of U.S. households...
24.04.2019   #delivery #food delivery service

Postmates: available to over 70 percent of U.S. households

One thousand new city launches

Postmates, the leader in delivering anything you want on-demand, announced today that is has launched a thousand more cities in the U.S. bringing the current total to more than 3,500 across all 50 states. Postmates now serves more than 70 percent of ...

Thumbnail-Photo: Social commerce 2.0: artificial intelligence detects purchase intention...
18.04.2019   #e-commerce #sustainability

Social commerce 2.0: artificial intelligence detects purchase intention

Choosy analyzes fashion trends on Instagram – and redesigns them

The fashion world moves at lightning speed – and more than ever thanks to the rise of social media. In the past, key trends emerged off the runways twice a year during fashion weeks. Now Instagram et al. set the tone daily thanks to feeds of ...

Thumbnail-Photo: Transport logistic trend barometer 2019
11.04.2019   #logistic systems #logistics

Transport logistic trend barometer 2019

Economic situation, Brexit, digitalization—logistics feels ready for the challenge

In spite of many political and economic uncertainties as well as numerous business challenges ranging from the lack of skilled personnel to digitalization, the logistics industry is confident that it will meet the challenges. Companies are getting ...

Thumbnail-Photo: Sustainable delivery routes in neighborhoods...
22.03.2019   #sustainability #delivery

Sustainable delivery routes in neighborhoods

Farmstead plans with customer groups and delivery windows

Farmstead, an online grocer, announced the launch of its weekly Sustainable Routes to reduce the amount of vehicles on the road, reducing carbon emissions and Farmstead’s delivery costs. The savings are passed on to customers in the form of ...

Thumbnail-Photo: Robots in retail: producer and salesperson all-in-one at the fully...
15.03.2019   #artificial intelligence #customer retention

Robots in retail: producer and salesperson all-in-one at the fully automated kiosk

Interview with Matthias Krinke, Managing Director of pi4_robotics GmbH

At Berlin’s shopping mall Bikini Berlin, we meet the robot “Gisela”. The robot’s designer Matthias Krinke sat down with us and explained what she can do and revealed what the retail industry can expect from her and her ...

Thumbnail-Photo: New challenges and opportunities for businesses...
06.03.2019   #logistics

New challenges and opportunities for businesses

Businesses are challenged to better manage their shipping and mailing operations

Pitney Bowes Inc. (NYSE:PBI), a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing, and data today noted that the recent rate increases by FedEx® and UPS® and the pending January 27 rate ...

Thumbnail-Photo: Pioneering spirit in online retail: participation is welcomed...
27.02.2019   #online trading #food delivery service

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

Thumbnail-Photo: Getting prepared for diesel driving bans
26.02.2019   #sustainability #logistics

Getting prepared for diesel driving bans

trans-o-flex orders 240 new special vehicles

The trans-o-flex logistics group has ordered 240 new transporters, trucks and trailers, all of which will be delivered and commissioned this year. The first vehicles will arrive in March. “On the one hand, we are investing in our vehicle fleet ...

Thumbnail-Photo: The right payment options for online stores
11.02.2019   #online trading #customer satisfaction

The right payment options for online stores

How you can combat shopping cart abandonment with the right methods

One of the main reasons why shoppers will abandon a purchase is when popular online payment methods are not an option. That’s why online retailers must know what these payment options are. We give you an overview of the pros and cons for ...

Thumbnail-Photo: MobiMedia’s new platform: ordering online
07.02.2019   #Trade fair special EuroCIS 2019 #ordering software

MobiMedia’s new platform: ordering online

Can digital pre-ordering change the industry?

MobiMedia has introduced the world’s first pre- and post-order portal for the sports industry.The specialists for order systems and goods supply want to usher in a new era for the sports industry with Quintet24.Hannes Rambold, CEO of MobiMedia ...

Thumbnail-Photo: IRI finds consumer confidence making big impact on e-commerce growth...
06.02.2019   #e-commerce #omnichannel

IRI finds consumer confidence making big impact on e-commerce growth

64 percent of omnichannel growth due to e-commerce

While 2019 got off to a rocky start, with a partial government shutdown and trade challenges attributed to tariffs, consumers at the close of 2018 were buoyed by their strong household financial health and were spending accordingly. The latest IRI ...

Thumbnail-Photo: Using digital data to drive brick-and-mortar retail success...
31.01.2019   #brick and mortar retail #data analysis

Using digital data to drive brick-and-mortar retail success

Advanced Outlet Analytics

When it comes to using and analyzing relevant data, brick-and-mortar retail lags behind its online competition. While e-commerce retailers use detailed data from web analytics, CRM, and Google searches to analyze user behavior and generate ...

Thumbnail-Photo: Optimizing the in-store experience for the connected customer...
30.01.2019   #customer analysis #Trade fair special EuroCIS 2019

Optimizing the in-store experience for the connected customer

Network cameras plus retail analytics equals insight

Data. Increasingly at the heart of every business, the ability to collect, analyze and derive actionable insights from multiple sources of data in real-time can be the difference between winning a customer or seeing them captured by the ...

Thumbnail-Photo: The robots are mobilizing
21.01.2019   #event #artificial intelligence

The robots are mobilizing

How AI and robotics impact trade and logistics

Rapid developments in artificial intelligence and the physical power of robotics applications make their use in commerce–both sales and logistics–increasingly realistic. Customer service and logistics are currently at the forefront of ...

Thumbnail-Photo: Logistic data as solid ground for successful omnichannel commerce...
10.01.2019   #data analysis #logistics

Logistic data as solid ground for successful omnichannel commerce

Instagram, Twitter and Co.: New ways to customer loyalty

Instagram, Twitter and Co.: Retailers and brands must find new ways to get in touch with their customers and remain like that. With the right software, they can extract and use important information from all logistical processes.The contemporary ...

Thumbnail-Photo: U.S. online residential furniture industry to hit 28.74 billion dollar...
30.11.2018   #online trading #furniture

U.S. online residential furniture industry to hit 28.74 billion dollar by 2024

Growth in the market is attributed to the stability in real estate industry

Home sales in the U.S. have moved northwards, and with the favorable macroeconomic environment, consumers have started investing in associated home essentials including furniture. Among the various consumer groups, millennials lead the pack in ...

Thumbnail-Photo: EuroCIS 2019: from the trade fair to the points of sale...
27.11.2018   #digitization #POS Solutions

EuroCIS 2019: from the trade fair to the points of sale

Analogue and digital elements merge in physical retail

Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...

Thumbnail-Photo: Mail delivery now available at 7-Eleven Thailand...
16.11.2018   #delivery

Mail delivery now available at 7-Eleven Thailand

Guaranteed next day delivery of letters and parcels

Starting from today, you can get your mail delivered at more than 3,000 7-Eleven stores in Bangkok. The service is a joint venture between CP Group, Thailand’s largest grocery retailer and local delivery company Dynamic Logistics. Next day ...

Thumbnail-Photo: Underperforming stores will be closed or sold...
08.11.2018   #food retail

Underperforming stores will be closed or sold

iFresh, Inc. announces new retail strategic initiative for supermarkets

iFresh, a leading Asian American grocery supermarket chain and online grocer, today announced its strategic initiative to improve its retail supermarket experience.  The new strategic plan announced today follows constructive dialogue and an ...

Thumbnail-Photo: Things are buzzing in Iceland: food delivery by drone...
05.11.2018   #logistics #delivery

Things are buzzing in Iceland: food delivery by drone

Will drone delivery service soon become a reality in Germany?

Iceland already embraces drone delivery. The delivery service offered by online marketplace aha.is in Reykjavík sends small remote-controlled helicopter drones, thus shortening delivery times and cutting costs. His goal was to be the first ...

Thumbnail-Photo: New digital platform facilitates food delivery from Boston public market...
31.10.2018   #digitization #food retail

New digital platform facilitates food delivery from Boston public market

Mercato has built a robust offering of local butchers, seafood and produce markets

Bostonians who prefer to support local, independent purveyors of specialty foods can now arrange delivery from dozens of the city's finest markets via Mercato. Founded in New York City in 2015, Mercato is an e-commerce ...

Thumbnail-Photo: Top-Toy strengthens stores with digital initiatives...
02.10.2018   #brick and mortar retail #digitization

Top-Toy strengthens stores with digital initiatives

Digital initiatives to boost the stores and ensure competitiveness

A highly competitive market with frequent campaigns such as Halloween, Black Friday, and Christmas puts great demands on retailers. This is also the case with Top-Toy, the leading Nordic toy group, which operates the Toys "r" ...

Thumbnail-Photo: Digital sporting goods retailers: Decathlon and Intersport push ahead...
31.08.2018   #retail #digitization

Digital sporting goods retailers: Decathlon and Intersport push ahead

Of virtual tents and 3D foot analysis

Customer loyalty and innovative store features are key factors in sports retail. Shopping becomes an experience, whether that’s thanks to an integration of online and offline activities or brand-new approaches and technologies. What can ...

Thumbnail-Photo: Is fraud inevitable when shopping online?
27.08.2018   #security #payment systems

Is fraud inevitable when shopping online?

Two thirds of UK consumers think so but chose convenience anyway

The majority of UK consumers now accept the risk of fraud when shopping online as eCommerce shows no signs of slowing down, according to findings from Paysafe. Seven in 10 (70 percent) now prefer shopping online rather than going to physical stores, ...

Thumbnail-Photo: Hexa research: Online sales
30.07.2018   #e-commerce #consumer demand

Hexa research: Online sales

U.S. online pet food & supplies market worth 6.13 billion dollars by 2025

Online sales for pet food and other products have increased significantly over the past few years. Driven by rising pet ownership in the U.S., demand for pet products is expected to surge over the next few years. Supported by tech savvy consumers, ...

Thumbnail-Photo: Same-day delivery: Tips for small retail businesses...
26.07.2018   #e-commerce #customer satisfaction

Same-day delivery: Tips for small retail businesses

“The delivery time window option in the evening is a great hit": Interview with Arne Schulke, Professor for Management Control & Leadership

Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...

Thumbnail-Photo: JBC improves the checkout process
06.07.2018   #payment systems

JBC improves the checkout process

Belgium clothing chain looks back with satisfaction

In 2015, JBC – a major Belgian clothing retailer – worked with Checkpoint Systems to roll out radio frequency identification (RFID) across its supply chain. This made the company one of the pioneers of the technology in Belgium and three ...

Thumbnail-Photo: AI and ML capabilities accelerate digital transformations...
04.07.2018   #supply chain management #artificial intelligence

AI and ML capabilities accelerate digital transformations

JDA software to acquire Blue Yonder

JDA Software Inc., the leading provider of end-to-end supply chain and retail solutions, today announced it has signed a definitive agreement to acquire Blue Yonder, the market leader in AI solutions for retail. This acquisition reflects ...

Thumbnail-Photo: Retailers at risk
28.06.2018   #logistics #delivery

Retailers at risk

Timely shipment delivery a major concern for US transporters, freight forwarders and logistics providers

American Trucking Association reports that more than 70 percent of freight in the US is moved by trucks. The industry currently hires close to 1.46M drivers but is still falling short in order to meet rising demand due to the increase ...

Thumbnail-Photo: Reduce web page load time – Methods at a glance...
18.06.2018   #online trading #mobile shopping

Reduce web page load time – Methods at a glance

Part 2 of the topic series: Mobile optimization

In the first part of our series, we talked about the challenges of a mobile web presence and analysis tools as outlined in the "Modern Mobile Web Technologies" guidelines of the German Federal Association of the Digital Economy. In this ...

Thumbnail-Photo: Beverage retail market: revolutionary route planning crowned by success...
13.06.2018   #software developement #logistics (software)

Beverage retail market: revolutionary route planning crowned by success

Flaschenpost – successful two-hour delivery service

The German online retail business Flaschenpost (a pun meaning “message in a bottle” or quite literally “bottle delivery” in English) successfully delivers beverages within two hours in Münster and Cologne, with more ...

Thumbnail-Photo: Paris Retail Week
13.06.2018   #retail #digitization

Paris Retail Week

Smart Phygital 2018 Survey Havas

Paris Retail Week, the annual event dedicated to the global commerce community, will open the doors of its fourth edition at Paris Expo Porte de Versailles on 10-11-12 September 2018. For this occasion, the Havas Paris agency, in partnership with ...

Thumbnail-Photo: Best friends: digitization and business process management...
04.06.2018   #data warehouse management #digitization

Best friends: digitization and business process management

How retailers can optimize their processes

These two go hand in hand: process optimization and digitization. Their common goal is to simplify and extensively automate processes throughout the company. In this iXtenso interview, Professor Jörg Becker, Managing Director of the European ...

Thumbnail-Photo: Alibabas Tmall unveils first Retail Megastore for Intersport...
29.05.2018   #brick and mortar retail #cloud computing

Alibaba's Tmall unveils first Retail Megastore for Intersport

An array of Tmall’s new retail technologies implemented under one roof

Tmall, China's largest consumer platform for brands and retailers, today announced that its New Retail technologies and solutions have helped Intersport, one of the world’s biggest sporting goods retailers, to transform its flagship store ...

Thumbnail-Photo: Obituary: The North American Mall (1956-2018)...
23.04.2018   #brick and mortar retail #trend research

Obituary: The North American Mall (1956-2018)

A comment on the development of shopping malls

It was an amazing run. With a tip of the hat to the franchise restaurant, nothing rivals the American mall in shaping the culture and lifestyle of the country over the past 70 years. However, 2018 is the year we can call the time of death on this ...

Thumbnail-Photo: Asia convenience channel set to grow 6.6 percent a year to 2022...
18.04.2018   #digitization #trend research

Asia convenience channel set to grow 6.6 percent a year to 2022

Results from a survey of the top ten Asian convenience retailers

Asia’s leading convenience retailers are predicted to grow 6.6 percent a year to 2022 by US$5.1trillion, according to the latest forecast from international research organisation IGD. Based on a survey of the top 10 Asian convenience ...

Thumbnail-Photo: Goodbye cash – or maybe not? Germany’s relationship with cash and...
03.04.2018   #payment systems #smartphone

Goodbye cash – or maybe not? Germany’s relationship with cash and credit cards

Electronic payments are on the rise – cash payments continue to decline. Is that a sign that Germany will soon abolish cash? That‘s quite unlikely.

Not again! I just want to make I quick bakery run and grab a roll. Do I have enough change in my wallet? No. What about my purse? Yes, I found two Euros! That should be enough. Otherwise, I would have had to get some cash first. When it comes to ...

Thumbnail-Photo: Cisalfa Sport S.P.A. launches new online shop...
22.03.2018   #e-commerce #fashion

Cisalfa Sport S.P.A. launches new online shop

The new website offers an easy and a very innovative shopping experience: an online shop with a definitely more appeal

For this improvement, Cisalfa Sport S.P.A. chose Keros Digital in order to find solutions to some challenges the business was having. One of these challenges, the distribution network of Cisalfa Sport S.P.A., which is complexed, required a ...

Thumbnail-Photo: It’s all about the right fabrics: an industry sector is entering the...
15.03.2018   #online trading #e-commerce

It’s all about the right fabrics: an industry sector is entering the digital age

”Research online, purchase offline has edged its way into the world of fabrics.“ Interview with Sven-Hendrik Timmermann from JAB ANSTOETZ Group

More than ever, today’s interior design industry has a tough time to attract customers to stores. In this interview, Sven-Hendrik Timmermann, Chief Digital Officer at JAB Josef Anstoetz KG, explains how the textile and fabric outfitter uses ...

Thumbnail-Photo: Unified Commerce: Mapping all processes in real time...
15.02.2018   #online trading #e-commerce

Unified Commerce: Mapping all processes in real time

Avoid "frustrating stumbling blocks in the shopper experience”

Once it was multichannel, then omnichannel and now unified commerce. With new software options, all the functions of a customer journey are supposed to be apparently invisible and run from a single source. Jean-Marc Thienpont, Managing Director POS ...

Thumbnail-Photo: Amazon launching Whole Foods Market delivery service...
13.02.2018   #online trading #services

Amazon launching Whole Foods Market delivery service

Prime members will be able to tap free 2-hour delivery

Prime customers can enjoy free 2-hour delivery for orders over 35 Dollar from Whole Foods Market; Whole Foods Market groceries can be delivered through Prime Now to neighborhoods in Austin, Cincinnati, Dallas, and Virginia Beach Last week, Amazon ...

Thumbnail-Photo: Carrefour’s Market Peñalver store wins Best food and Supermarket...
08.02.2018   #shop building #shopfitting

Carrefour’s Market Peñalver store wins Best food and Supermarket Design prize

The retail design prize has been awarded in London by the UK publication Retail Week Interiors

Carrefour entered the Best food and Supermarket Design category beside other competitors from Iceland, Egypt, France, Swiss and the UK. This prize has been won in previous years by: 2016 Waitrose (London), 2015 Morrisons (United Kingdom), 2014 ...

Thumbnail-Photo: My Bizerba extended into the retail sector
07.02.2018   #services #scales

My Bizerba extended into the retail sector

Increased individuality, quality and flexibility for the retail business

Bizerba now also provides its service and solution packages for customers in the retail business. Different contracts strike an ideal balance between individuality, quality and economy, thereby offering customers maximum flexibility. ...

Thumbnail-Photo: CASIO is a partner for software and system integrators...
01.02.2018   #portable scanners #portable terminals

CASIO is a partner for software and system integrators

CASIO will present the new CASIO IT-G400 full-touch handheld at the EuroCIS 2018

CASIO stands for the highest hardware quality, extraordinary robustness as well as reliable project handling and fast support in the area of mobile data capturing. About 20 years ago, the Mobile Industrial Solutions business unit was established, ...

Thumbnail-Photo: ’Shoppertainment’ is the key to increasing sales in-store...
01.02.2018   #customer satisfaction #brick and mortar retail

’Shoppertainment’ is the key to increasing sales in-store

By Mark Thomson, Director of Retail Solutions, Zebra Technologies

In-store retail technology is evolving with great speed, and a growing trend for 2018 is ‘Shoppertainment’, a millennial-led trend where a trip to a shopping centre is as much as seeking an experience as coming home with a product. As ...

Thumbnail-Photo: Unrealized potential in online food retailing...
30.01.2018   #food retail #delivery

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Thumbnail-Photo: Amazon is not the cause but the symptom
29.01.2018   #online trading #customer satisfaction

Amazon is not the cause but the symptom

"Retailers must finally take advantage of their opportunities and stop complaining"

Regardless of what you might think of Amazon, in 2017, the internet giant has pioneered more innovations than any other entity. Amazon Flex, Prime Now, and Amazon Fresh are just some of the projects the U.S. company created to explore new ways to ...

Thumbnail-Photo: UK click & collect sales set to soar 55.6 percent to 2022...
25.01.2018   #e-commerce #brick and mortar retail

UK click & collect sales set to soar 55.6 percent to 2022

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel, with click & collect sales forecast to account for 13.9 percent of total online spend in 2022, 1.9 percentage points higher than in ...

Thumbnail-Photo: Some glitter but no gold for Christmas
17.01.2018   #marketing research #food retail

Some glitter but no gold for Christmas

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016, when they had increased 1.0 percent from the preceding year. On a total basis, sales rose 1.4 percent in December, against a growth of 1.7 ...

Thumbnail-Photo: InternetRetailing EXPO 2018 with focus on omnichannel...
09.01.2018   #e-commerce #event

InternetRetailing EXPO 2018 with focus on omnichannel

The event for digital and multichannel retail returns to the National Exhibition Centre in Birmingham on 21-22 March 2018

This year’s event will have a strong focus on omnichannel, with a programme that encourages attendees to explore how they can extend online success to deliver the type of frictionless customer experiences that have been proven to win customer ...

Thumbnail-Photo: Faster, more flexible and innovative: facing increasing pressure...
09.01.2018   #software applications #marketing planing

Faster, more flexible and innovative: facing increasing pressure

New sales tools from MobiMedia AG for optimal inventory planning

The speed at which trends are being created and introduced to the sales floor increases. To ensure a company’s success today, it is, therefore, crucial to quickly and flexibly respond to new developments – a challenge for many retailers ...

Thumbnail-Photo: Click & Collect: More in-store sales thanks to store pickup...
08.01.2018   #online trading #e-commerce

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

Thumbnail-Photo: Click & Collect solution for UK retailers
03.01.2018   #brick and mortar retail #omnichannel

Click & Collect solution for UK retailers

Tryzens delivers Salesforce Commerce Cloud integration for start-up HubBox

Tryzens has successfully completed the development of a pre-built integration or ‘cartridge’ for innovative UK start-up HubBox, which will enable Salesforce Commerce Cloud users to reduce the time to market for the new delivery start-up. ...

Thumbnail-Photo: Metropolitan - the pharmacy of the future in Munich airport...
19.12.2017   #electronic shelf labels (ESL) #price labelling

Metropolitan - the pharmacy of the future in Munich airport

A location located where the world meets puts great demands up on a pharmacy in order to reach an extraordinary service level

The pharmacy of the future needs to innovate new technology supporting smarter ways of working in order to remove unnecessary time and money from the daily operation. And since you will find this in probably the most demanding conditions ...

Thumbnail-Photo: Sainsbury’s launches its first in-store Zizzi pizza counter...
18.12.2017   #brick and mortar retail #services

Sainsbury’s launches its first in-store Zizzi pizza counter

Hot pizzas to go

The move is part of Sainsbury’s commitment to offer customers a distinct and differentiated choice of quality food for every occasion and follows the successful introduction of Sushi Gourmet counters, Patisserie Valerie products and a Crussh ...

Thumbnail-Photo: 7-Eleven tests mobile ordering, delivery and in-store pickup...
14.12.2017   #mobile shopping #delivery

7-Eleven tests mobile ordering, delivery and in-store pickup

7‑ElevenNOW app is expected to roll out to other U.S. locations in 2018

7‑Eleven is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7‑ElevenNOW smartphone app. Currently being tested in 10 downtown and uptown stores, 7‑ElevenNOW is expected to roll out to other U.S. ...

Thumbnail-Photo: How a sense of touch helped Eton shirts double expected sales...
13.12.2017   #digital signage #brick and mortar retail

How a sense of touch helped Eton shirts double expected sales

Eton equipped their brick-and-mortar stores with a range of touchscreen displays

The fashion retail space is evolving. The fact is, more and more consumers are tethered to devices, their faces glowing in a blue, e-commerce-hue of smart phones, tablets and laptops. That’s not to say the in-store fashion shopping experience ...

Thumbnail-Photo: Colruyt Amay unveils new-generation store
13.12.2017   #shop building #services

Colruyt Amay unveils new-generation store

More efficient and pleasant shopping

Colruyt Amay opened its doors after a few weeks of renovation work.The store has been completely rearranged and restyled into a new-generation Colruyt store. “During closure, we completely rearranged the store”, says store manager ...

Thumbnail-Photo: Retailers transform their business to be more customer-centric...
11.12.2017   #brick and mortar retail #digitization

Retailers transform their business to be more customer-centric

According to the 2017 Merchandise Planning Survey, Retailers are focused on transforming their entire merchandising process

According to a new report from BRP, retailers must accommodate customers who “pre-shop” for merchandise online before they ever enter a store, want one-day or even same-day delivery, and expect “more” from their shopping ...

Thumbnail-Photo: Wendy’s rolls out door-to-door delivery service powered by DoorDash...
11.12.2017   #brick and mortar retail #delivery

Wendy’s rolls out door-to-door delivery service powered by DoorDash

Delicious menu delivered right to the door

Wendy’s and DoorDash are partnering to bring fans what they’ve been craving: Wendy’s deliciously different menu delivered right to their door. Wendy’s is partnering exclusively* ...

Thumbnail-Photo: Starbucks Reserve Roastery opened in Shanghai...
08.12.2017   #shop building #sales promotion

Starbucks Reserve Roastery opened in Shanghai

New multi-sensory retail experience offers customers an immersive manufacturing and cafe environment

Starbucks Reserve Roastery in Shanghai, the first fully immersive coffee experience in Asia, celebrated its opening. When the doors open to the world’s second Starbucks Roastery, created three years after the inaugural Seattle Roastery, ...

Thumbnail-Photo: Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year...
27.11.2017   #online trading #e-commerce

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Thumbnail-Photo: Parcel lockers: around the clock delivery service...
22.11.2017   #online trading #e-commerce

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Thumbnail-Photo: 7-Eleven gives unbanked access to online shopping with Amazon Cash...
10.11.2017   #brick and mortar retail #payment systems

7-Eleven gives unbanked access to online shopping with Amazon Cash

Paying with a barcode

Online shoppers who don’t have a credit card, or prefer not to use one for purchases, can now use Amazon Cash to add funds to their Amazon.com Balance at almost 8,000 7‑Eleven stores in the U.S. The process is simple. To load money into ...

Thumbnail-Photo: Walmart: new service On Time and In Full
26.10.2017   #logistic systems #software applications

Walmart: new service On Time and In Full

Walmart instituted a new On Time and In Full (OTIF) metric to measure vendors' supply chain performance

RSi (Retail Solutions, Inc.) have developed a new standalone "OTIF Visibility" service product to accommodate customers' needs and support other CPG companies at Walmart with On Time and In Full (OTIF). By providing accurate ...

Thumbnail-Photo: Blockchain has great potential for global retail...
23.10.2017   #data management #supply chain management

Blockchain has great potential for global retail

Transparency and security are the crucial advantages of blockchain technology

Blockchain technology has been around for eight years. What’s new is that more and more industry sectors discover the advantages of this technology, as is now the case with food retailing. It is designed to optimize economic processes and ...

Thumbnail-Photo: “Omnichannel is not a retail invention but a response to customer...
19.10.2017   #online trading #brick and mortar retail

“Omnichannel is not a retail invention but a response to customer needs“

Interview with Jens Thomas, Department Manager POS Design at Dänisches Bettenlager

Dänisches Bettenlager continues to expand its city store concept. The company is currently testing a high-tech store in Flensburg. In this conversation with iXtenso, Jens Thomas reveals how the firm offers its complete portfolio of products ...

Thumbnail-Photo: Carrefour launches My Carrefour data intelligence platform in Brazil...
19.10.2017   #online trading #app

Carrefour launches My Carrefour data intelligence platform in Brazil

The new program translates the company’s omni-channel strategy in the country

Carrefour launches in Brazil the My Carrefour omni-channel data intelligence platform  which concentrates the company’s retail services in a single democratic, free and national benefits program, composed of offers, coupons and other ...

Thumbnail-Photo: Over half of online shoppers prefer shopping directly with brands over...
04.10.2017   #online trading #mobile shopping

Over half of online shoppers prefer shopping directly with brands over retailers

Brick-and-mortar retail continues to be an important component of the brand experience

New study explores consumer shopping preferences in today’s connected society and provides insight into how brands can best meet consumer needs. The retail industry is constantly undergoing change, altering the roles of retailers, brands ...

Thumbnail-Photo: Shopping with voice command
26.09.2017   #online trading #brick and mortar retail

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Thumbnail-Photo: Online giant Alibaba seeks to boost brick-and-mortar retail in China...
21.09.2017   #e-commerce #brick and mortar retail

Online giant Alibaba seeks to boost brick-and-mortar retail in China

Integrated omnichannel model to deliver a seamless customer experience

Embrace the change – that is one maxim of internet giant Alibaba. Change also means adapting to the wants and needs of customers. In this interview, Karl Wehner, Managing Director at the Alibaba Group, explains why the company is going to ...

Thumbnail-Photo: Nordstrom unveils its latest retail concept and neighborhood hub...
18.09.2017   #shop planing #design

Nordstrom unveils its latest retail concept and neighborhood hub

A neighborhood hub for free personal styling, onsite alterations and a suite of Nordstrom services

Fashion retailer Nordstrom is pleased to announce Nordstrom Local – the company’s latest retail concept and neighborhood hub where customers can shop and access Nordstrom services in a convenient, central location. This brand new ...

Thumbnail-Photo: APG Cash Drawer invests in new automation technology at its European...
30.08.2017   #services #cash management

APG Cash Drawer invests in new automation technology at its European plant

International cash management solution manufacturer commits to reduce lead-time and enhance customer service

APG Cash Drawer announced the investment of $1 million in automation at its European headquarters & manufacturing plant in Newhaven. The new manufacturing technology signifies APG’s commitment to quickly deliver the latest cash drawer ...

Thumbnail-Photo: New Temando ‘State of Shipping in Commerce’ report reveals gap...
15.08.2017   #online trading #e-commerce

New Temando ‘State of Shipping in Commerce’ report reveals gap between U.S. retailers and Prime-centric online shoppers

Survey identifies CX-driven shipping experiences as critical to conversion

Temando, a leading shipping and fulfilment software platform for commerce, today announced United States retailer and consumer survey data from its annual research report ‘State of Shipping in Commerce’. The survey polled 270 small and ...

Thumbnail-Photo: Metro reaches a partnership agreement with MissFresh...
10.08.2017   #food retail #delivery

Metro reaches a partnership agreement with MissFresh

Company enters the ready-to-cook meals market

Metro has signed a definitive agreement to acquire a majority interest in MissFresh Inc., a Montreal company specializing in the delivery of ready-to-cook meals. Ever-responsive to industry trends, Metro is thereby positioning itself in a growing ...

Thumbnail-Photo: Carrefour opens hypermarket store in São Paulo...
07.08.2017   #shop building #customer relationship management

Carrefour opens hypermarket store in São Paulo

Bakery, Rotisserie and Butcher’s counters with gained glass walls, enabling to see the manufacture

Carrefour inaugurates an hypermarket store in São Paulo in the new Jardim Pamplona Shopping Center. The store has more than 5,600 square meters and an assortment of about 34,000 products, with special emphasis on own brand products and fresh ...

Thumbnail-Photo: Unmanned stores: what local supply might look like in the future...
02.08.2017   #personnel management #digitization

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps

Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...

Thumbnail-Photo: Baskin-Robbins launches ice cream delivery with DoorDash...
14.07.2017   #brick and mortar retail #services

Baskin-Robbins launches ice cream delivery with DoorDash

Brands will deliver to more than 600 locations in 22 cities

Ice cream lovers in nearly two dozen cities across the country can use DoorDash – the technology company connecting customers with the best local business through door-to-door delivery – to have their favorite Baskin-Robbins ice cream ...

Thumbnail-Photo: Supermarket in Denmark is first mover in the retail industry...
10.07.2017   #electronic shelf labels (ESL) #price labelling

Supermarket in Denmark is first mover in the retail industry

Kvickly Ry is first mover in the retail industry with electronic shelf labels, the e-supermarket OSUMA and much more

A big curiosity and desire to explore new and different ways to run supermarkets is, among other things, something that makes Kvickly Ry a first mover in the retail industry. In 2006, Kvickly Ry was the first supermarket in Denmark to implement ...

Thumbnail-Photo: The future of logistics works digital, connected and autonomous...
03.07.2017   #digitization #logistics

The future of logistics works digital, connected and autonomous

How digitization changes retail logistics

Digitization is one of the biggest challenges logisticians face today. It gives rise to the creation of new business models and puts existing structures to the test. Yet many companies still lack the necessary knowledge to explore all the advantages ...

Thumbnail-Photo: From transport to information carrier: intelligent packaging in retail...
03.07.2017   #digitization #supply chain management

From transport to information carrier: intelligent packaging in retail logistics

“The biggest challenge in packaging is its integration into the supply chain”

Conventional packaging meets many demands – intelligent packaging can do even more. It is proactive and provides information about the condition, time and location of the transported goods. This is made possible by sensors applied on or inside ...

Thumbnail-Photo: Robots and automated processes are the future of warehouse logistics...
01.07.2017   #e-commerce #personnel management

Robots and automated processes are the future of warehouse logistics

Staff shortages and the e-commerce boom call for all resources

When e-commerce retailers sell products every few seconds, it creates enormous challenges for their logistics processes. Sufficient qualified staff is currently not available to handle these tasks. This is why automated resources such as driverless ...

Thumbnail-Photo: Global online baby products retailing market 2017-2021...
23.06.2017   #e-commerce #marketing research

Global online baby products retailing market 2017-2021

The retailing of different types of baby products through online or e-commerce is considered as online baby products retailing.

The retailing of different types of baby products through online or e-commerce is considered as online baby products retailing. Online retail provides consumers with the convenience to purchase products of their choice online and payment ...

Thumbnail-Photo: OpenJaw Technologies selects Amazon Web Services cloud infrastructure...
09.06.2017   #e-commerce

OpenJaw Technologies selects Amazon Web Services cloud infrastructure

OpenJaw is moving its t-Retail platform to AWS to reliably and securely scale the t-Retail platform for future global growth.

The Dublin-headquartered travel tech company delivers e-commerce technology to the world’s leading travel brands such as British Airways, Cathay Pacific, Iberia Airlines, Hainan Airlines, AIMIA, Loyalty One, Four Seasons, Avis, and Air ...

Thumbnail-Photo: Accenture opened its largest innovation hub for the retail, fashion and...
07.06.2017   #marketing research #trend research

Accenture opened its largest innovation hub for the retail, fashion and consumer goods

Driving innovation is the guiding philosophy of the Accenture Customer Innovation Network

Located in the heart of Porta Nuova, the city’s up-and-coming innovation district, the new Accenture Customer Innovation Network (ACIN) is part of Accenture’s global network including facilities in Bangalore, Chicago, Manila and ...

Thumbnail-Photo: India: B2C E-Commerce growth rate through 2021...
02.06.2017   #e-commerce #marketing research

India: B2C E-Commerce growth rate through 2021

The new report "India B2C E-Commerce Market 2017" focuses on India’s E-Commerce.

It highlights new findings such as that out of the leading Asian online retail markets, India is expected to have the strongest growth rate through 2021. Online retail made up a mere one-digit percentage share of all retail sales in India in ...

Thumbnail-Photo: Drone vs. truck deliveries: Which create less carbon pollution?...
01.06.2017   #services #delivery

Drone vs. truck deliveries: Which create less carbon pollution?

Drones tend to have carbon dioxide emissions advantages when they don't have to fly very far

Delivering packages with drones can reduce carbon dioxide emissions in certain circumstances as compared to truck deliveries, a new study from University of Washington transportation engineers finds. Researchers found that drones tend to have carbon ...

Thumbnail-Photo: Zalando to open its first Nordic fulfillment center in Sweden...
29.05.2017   #services #delivery

Zalando to open its first Nordic fulfillment center in Sweden

To meet the demand of the Nordic customers, and to further penetrate the market, investing in convenience is crucial

Zalando successfully completed its location search to open its first Nordic fulfillment center in Sweden later this year. Together with the developer NREP Logicenters, Zalando will build a fulfillment center in Brunna, situated in the county of ...

Thumbnail-Photo: Cryptocurrency on the rise
12.05.2017   #mobile payment #payment systems

Cryptocurrency on the rise

Underdog Bitcoin evolves into retail sector’s payment solution

Digital money – also known as cryptocurrency – has finally made its way into the offline world. Since April, Japan officially recognizes online currencies as means of payment. Known as the “Bitcoin City”, the Dutch city of ...

Thumbnail-Photo: Supermarket home delivery efficiency increased by 10 per cent...
11.05.2017   #supply chain management #logistics

Supermarket home delivery efficiency increased by 10 per cent

Retail customers readily taking advantage of the option to have their everyday grocery needs delivered to their home within a defined time slot.

For the chain stores, online retail activities involve a vast effort in terms of logistics, with much to lose, but also much to gain.  A team of mathematicians at the Alpen-Adria-Universität, assembled by optimisation expert Philipp ...

Thumbnail-Photo: Best UK retailer of the public at GlobalData’s 2017 customer...
05.05.2017   #award #electric appliances

Best UK retailer of the public at GlobalData’s 2017 customer satisfaction awards

The electricals retailer beat John Lewis and Asos, who came second & third respectively

Ao.com, John Lewis and Marks & Spencer dominated proceedings at GlobalData’s 2017 Customer Satisfaction Awards, held on 27 April at The Royal Horseguards Hotel, London. Sponsors included global textile group Indo Count Industries; Lithium, ...

Thumbnail-Photo: My Bizerba: Solution portfolio for all kinds of needs...
04.05.2017   #services #scales

My Bizerba: Solution portfolio for all kinds of needs

Germany is not a service wasteland

With its new solution packages, Bizerba clearly focuses on the individual needs of its customers. Consisting of new, innovative business models, the Smart contracts provide new technologies and systems to customers without requiring any investment ...

Thumbnail-Photo: Spar Netherlands renovates stores throughout the country to reflect new...
28.04.2017   #shopfitting #design

Spar Netherlands renovates stores throughout the country to reflect new design style

Initiative is aimed at building an even stronger brand

Spar Netherlands enjoyed a very successful year in 2016, with the company achieving good sales results. This year, working jointly with Spar independent retailers and suppliers, Spar Netherlands is rolling out a number of initiatives aimed at ...

Thumbnail-Photo: Always in motion: SEAT rolls out new concepts for its dealerships...
25.04.2017   #digital signage #customer satisfaction

Always in motion: SEAT rolls out new concepts for its dealerships

How the automotive industry redesigns showrooms

Car dealers respond to the ever-changing buying habits of their customers and expand new retail concepts. The ambiance of car dealerships is increasingly defined by digital technologies, premium settings, and graphic displays. This is how the ...

Thumbnail-Photo: Cash as a Service Opportunity
13.04.2017   #cash management #cash handling systeme

Cash as a Service Opportunity

It is not going away - that much is now sure

Now in this new era, retailers are beginning to move from looking at cash as cost of business to a customer service tool. The newly combined companies of APG and Cash Bases are engaging retailers and channel partners to allow the greatest ...

Thumbnail-Photo: Click & Collect: the future of online grocery shopping...
05.04.2017   #online trading #e-commerce

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Thumbnail-Photo: Technologies that simplify retail processes
25.03.2017   #barcode scanner #EuroShop

Technologies that simplify retail processes

Customer journey solutions for the retail of tomorrow

At this year’s EuroShop, it wasn’t just the “Retail Technology“ Dimension that emphasized the many merits of technology. A look inside the exhibition halls revealed what will drive the retail of tomorrow – namely ...

Thumbnail-Photo: Elke Moebius: Digitization and emotionalization are the hottest trends...
21.03.2017   #EuroShop #EuroCIS

Elke Moebius: "Digitization and emotionalization are the hottest trends"

Time to remember the past and celebrate the future!

A female powerhouse – with enough energy for ten people: that describes Elke Moebius, Director EuroShop and EuroCIS. After countless conversations and endless miles walking the halls of EuroShop, she has made many personal experiences, which ...

Thumbnail-Photo: Toshiba enables brilliant commerce at EuroShop 2017...
02.03.2017   #e-commerce #epos systems

Toshiba enables brilliant commerce at EuroShop 2017

Toshiba to demonstrate new innovative retail solutions in Hall 6, Stand C41

Toshiba Global Commerce Solutions, Inc. and its parent organization, Toshiba TEC Corporation (TTEC), will showcase a broad variety of retail solutions in Hall 6, Stand C41 during EuroShop, the world’s No. 1 retail trade fair, held 5 – 9 ...

Thumbnail-Photo: Carrefour Spain rolls out compressed natural gas trucks in its fleet...
22.02.2017   #sustainability #logistic systems

Carrefour Spain rolls out compressed natural gas trucks in its fleet

Vehicles reduce nitrogen oxide (Nox) emissions by up to 99 percent and the level of particles emitted by 95 percent

Carrefour Spain, is incorporating compressed natural gas trucks in its fleet to carry out deliveries of e-commerce orders together with home delivery vans with the same characteristics. These vehicles reduce nitrogen oxide (Nox) emissions by up ...

Thumbnail-Photo: Fast-growing multicultural influence across grocerys...
17.02.2017   #brick and mortar retail

Fast-growing multicultural influence across grocery's

Multicultural consumers are the fastest growing segment of the U.S. population and the growth engine for fresh food categories within the grocery space

With the rapid growth of multicultural households in America and their unparalleled influence on the marketplace, there is a strong need for retailers to revise their in-store strategies to include a wider range of fresh food products and flavor ...

Thumbnail-Photo: A possible solution: media at the PoS
16.02.2017   #digital signage #brick and mortar retail

A possible solution: media at the PoS

The consultation is made in the stationary shop, the product is bought over the internet – showrooming is an upsetting phenomenon for every stationary retailer

Mr. Vogt, showrooming or advice theft is a hot topic in the toy trade, which is closely associated with trading online. How can retailers hold their ground? There is no question: Local retail is losing sales to online dealers and this trend will ...

Thumbnail-Photo: Future of bricks and mortar stores in question...
07.02.2017   #online trading #brick and mortar retail

Future of bricks and mortar stores in question

Most physical shops remain ‘offline’, unable to offer the speed, flexibility and sheer ease of use that consumers take for granted on websites

Consumers are growing increasingly frustrated with a high street shopping experience that offers little of the convenience of online counterparts, with four in ten (40 percent) claiming shopping in-store is a chore and a third (32 percent) saying ...

Thumbnail-Photo: The supply chain of the future: “Think globally, network regionally,...
01.02.2017   #supply chain management #trend research

The supply chain of the future: “Think globally, network regionally, act locally“

What effects does eCommerce have on the supply chains of brick-and-mortar stores? Professor Jörg Becker of ERCIS in Münster has an answer to this question

“Ebay marks the end of traditional retail“ – that was the title of a manager magazine cover in 2012. It is certainly true that the increasing digitization and technologization in all business practices and various areas also ...

Thumbnail-Photo: Retail 4.0 – The digital, global mom-and-pop store of today use all...
20.01.2017   #scales #EuroShop

Retail 4.0 – The digital, global mom-and-pop store of today use all sales channels

“From farm to fork in a digital world” is Bizerba’s overriding theme at EuroShop 2017

As the leading supplier of weighing and slicing technology, Bizerba presents solutions based on the Retail 4.0 concept. Apart from current hardware and software solutions, visitors at the stand will be able to see the company’s future ...

Thumbnail-Photo: Digital transformation strengthens brick-and-mortar retail...
16.01.2017   #e-commerce #retail

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

Thumbnail-Photo: Logistics conquers the private sphere and entices with new delivery...
14.12.2016   #logistic systems #delivery

Logistics conquers the private sphere and entices with new delivery options

Online retailers want to offer faster delivery in the future

Christmas is just around the corner and with it comes the annual gift buying. You would think it’s a great time for online retailers. Yet despite the great e-commerce growth in 2016, there is still one final nuisance for customers that many ...

Thumbnail-Photo: adidas opened a new flagship store in New York City...
13.12.2016   #shopfitting #store locator

adidas opened a new flagship store in New York City

Consumer-powered brand experience to athletes craving a more tailored, personal and creative connection to sport

adidas opened adidas NYC, its brand flagship and largest store worldwide, on the 1st of December. Set at the intersection of 5th Avenue and 46th Street, adidas NYC heralds a new era in how consumers experience creativity and sport in ...

Thumbnail-Photo: Lokaso Siegen effectively strengthens the regional retail sector...
08.12.2016   #e-commerce #brick and mortar retail

Lokaso Siegen effectively strengthens the regional retail sector

Stepping stone into e-commerce with measurable success

Local commerce approaches are a dime a dozen these days. Yet none of them are effective enough to where brick-and-mortar retailers actually benefit from them. Patrick Schulte of billiton is someone who has recognized this and created Lokaso, a new ...

Thumbnail-Photo: Customer satisfaction is more important than ever during the festive...
06.12.2016   #customer satisfaction #supply chain management

Customer satisfaction is more important than ever during the festive season

Retailers need to ensure their supply chain is agile enough to handle the volume spike

The end of year festive season is almost upon us and for many businesses, especially those in the retail sector, this means the start of the peak activity period. In order to realize revenue targets, as well as offer a shopping experience that ...

Thumbnail-Photo: VTTs spin off company to measure shopping intentions in physical stores...
30.11.2016   #security #retail

VTT's spin off company to measure shopping intentions in physical stores

VTT Technical Research Centre of Finland has developed a unique solution to measure in-store shopper's intentions

The implementation respects privacy - no identity information of shoppers is collected. The objective is to start commercial deliveries in spring 2017. "Until now it has been technically possible only to record how many people entered the ...

Thumbnail-Photo: Generation Consumer preference necessitates a ‘Mobile First’...
28.11.2016   #smartphone

Generation Consumer preference necessitates a ‘Mobile First’ Revolution in online retailing

Smartphone shopping comes of age with 20 per cent fully shopping via a mobile device and 60 per cent willing to

Generation Consumer, the UK citizen that is empowered and comfortable with online shopping, is now using the smartphone more frequently to complete end-to-end shopping experiences in a dramatic shift in online behaviour. This is according to the ...

Thumbnail-Photo: Robot assists shoppers at Saturn in Germany
11.11.2016   #services #robotics

Robot assists shoppers at Saturn in Germany

Care-O-bot 4 celebrates its première

In January 2015, Fraunhofer IPA presented a prototype of the “Care-O-bot 4” service robot. The charming helper is now proving its worth in the real world. “Paul” the robot has been greeting customer in Saturn-Markt Ingolstadt ...

Thumbnail-Photo: Schaeffler presents its strategy mobility for tomorrow...
09.11.2016   #sustainability

Schaeffler presents its strategy "mobility for tomorrow"

Future trends climate change, urbanization, globalization and digitalization as starting point

The demands on mobility are rapidly changing and require new responses. In order to address this challenge, the Executive Board of Schaeffler AG in close coordination with the Supervisory Board and after intensive dialogue with the Group’s ...

Thumbnail-Photo: Shortfall between consumers’ e-commerce delivery expectations and...
04.11.2016   #services

Shortfall between consumers’ e-commerce delivery expectations and reality

Following a negative delivery experience 38 percent say they are likely to never shop with that retailer again

Today’s consumers say their online purchasing decisions are directly influenced by delivery and returns and the experiences they encounter. As the findings of this year’s MetaPack 2016 State of eCommerce Delivery Consumer Research Report ...

Thumbnail-Photo: Competition pattern and investment risk of cross-border e-commerce...
20.10.2016   #e-commerce

Competition pattern and investment risk of cross-border e-commerce industry in China

China will gain the fastest growth in global cross-border e-commerce market

The concept of cross-border e-commerce can interpreted in a broad or narrow sense: Broadly, the cross-border e-commerce refers to the cross-border import and export trade activities in which the transactions are concluded by the transaction ...

Thumbnail-Photo: Shopping Headquarters  provides 14 day money back guarantee for customers...
19.10.2016   #services

Shopping Headquarters provides 14 day money back guarantee for customers

One of the newest online destinations for home decor products, Shopping Headquarters offers 14 day money back guarantee for eligible items

Shopping Headquarters recently shed light on their product returns and exchanges policy, which promises money back guarantee for eligible items. The company stated that the returned products must be in original packaging, have not been used and are ...

Thumbnail-Photo: An overview of five German local commerce models...
18.10.2016   #e-commerce #retail

An overview of five German local commerce models

Do online marketplaces really strengthen local retail?

E-commerce makes things hard for brick-and-mortar retailers. To improve the customer churn rate, various local commerce approaches have been developed to connect brick-and-mortar businesses to the internet and vice versa. The concepts range from ...

Thumbnail-Photo: Customers want closer ties between in-store and online says study...
19.09.2016   #online trading #in-store marketing

Customers want closer ties between in-store and online says study

50 percent would like future shops to offer virtual reality product-testing

European consumers want the online and in-store shopping experience to be entirely integrated with greater use of technology on the high street, according to CBRE, the world’s leading global real estate advisor. In a pan-European study of ...

Thumbnail-Photo: New solution for department and specialty retailers in Continental Europe...
15.09.2016   #multichannel commerce #software management

New solution for department and specialty retailers in Continental Europe

Pre-packaged store management and client service applications help create a unified shopping experience

NCR Corporation, the global leader in consumer transaction technologies, announced the launch of NCR Enactor, a feature rich unified commerce solution that is available in selected countries in continental Europe. The solution is designed ...

Thumbnail-Photo: Online payment methods evolving in Europe
06.09.2016   #payment systems #cash management

Online payment methods evolving in Europe

Increased use of digital payment systems and the decline of cash on delivery

The latest publication from yStats.com, “Europe Online Payment Methods: First Half 2016,” shows gradual shifts in the payment method preferences of online shoppers. The Germany-based secondary research firm’s report tells of ...

Thumbnail-Photo: Scandit included in Gartner Report on Supply Chain Visibility Initiatives...
05.09.2016   #logistic systems #services

Scandit included in Gartner Report on Supply Chain Visibility Initiatives

report reviews how various organizations have used technology to enhance their logistics and transportation visibility

Scandit, the leading enterprise mobility and data capture company, specializing in barcode scanning solutions for smartphones, tablets, and wearable devices, was included in a July 2016 Gartner report titled, “Lessons Learned From Supply Chain ...

Thumbnail-Photo: Identifying purchase intentions: market basket analysis for...
01.09.2016   #data warehouse management #logistic systems

Identifying purchase intentions: market basket analysis for brick-and-mortar retailers

The right software to understand and use data to improve profitability

Neither magic nor a secret: sales receipt data can reveal information about consumer purchase behavior. Online retail already masters this type of analysis perfectly. In contrast, brick-and-mortar retail still needs technical support to understand ...

Thumbnail-Photo: UK home décor market will outperform Brexit-hit home retail sales...
31.08.2016   #marketing research #furniture

UK home décor market will outperform Brexit-hit home retail sales

According to Verdict Retail’s latest Home Retail Series report

Though post-Brexit pressures in the housing market will negatively impact big-ticket purchases, home décor will enjoy a degree of protection as ranges provide consumers with cost-efficient options for updating the look of a home, especially ...

Thumbnail-Photo: The Fragrance Shop’s competitive edge blooms with new Shutl delivery...
23.08.2016   #online trading #customer satisfaction

The Fragrance Shop’s competitive edge blooms with new Shutl delivery service

Same day delivery set to improve customer service and increase sales

The Fragrance Shop, the UK’s largest independent fragrance retailer, has launched a new delivery service from Shutl, the platform that gives people control over their deliveries. Shutl will bring The Fragrance Shop a competitive edge ...

Thumbnail-Photo: Consumers feeling in a dilemma over Omnichannel...
02.08.2016   #multichannel commerce #marketing research

Consumers feeling in a dilemma over Omnichannel

Over half want to bridge the instore and online experience, but over 60 percent have data concerns

Periscope, By McKinsey, has released the findings of new research conducted with US & UK consumers that explores their attitudes and expectations of the online shopping experience. The survey also looked at attitudes towards Omnichannel ...

Thumbnail-Photo: Coupons “to go“ – acquiring and retaining customers with mobile...
01.08.2016   #mobile couponing #mobile-advertising

Coupons “to go“ – acquiring and retaining customers with mobile couponing

Interview with Stefan Krueger, valuephone GmbH

Retailers have been aware of the advantages of coupons for years. At this point, digital strategies prevail in this area and mobile couponing is on the rise. Coupons are delivered straight to the smartphone and can be directly redeemed at the POS. ...

Thumbnail-Photo: NearSt aims to add £4 Billion a year to UK High Street by 2020...
29.07.2016   #multichannel commerce #retail

NearSt aims to add £4 Billion a year to UK High Street by 2020

NearSt is capitalising on growth in 'near me' searches by connecting products in local shops with smartphones

The platform allows people to order products for instant collection and 1-hour delivery, beating any existing offer from online platforms such as Amazon. NearSt, which is backed by TrueStart, Europe’s leading retail and consumer accelerator ...

Thumbnail-Photo: Enticing customers to the POS with geo-fencing...
30.06.2016   #location based services #geomarketing

Enticing customers to the POS with geo-fencing

„Location-based advertising is an inevitable part of the modern marketing mix“

The demand for digital marketing strategies that can also be locally applied is growing. Location-based real-time communication enables retailers to bridge the gap between digital advertising and the offline behavior of their customers. That’s ...

Thumbnail-Photo: When your front door guards the beer crates
29.06.2016   #customer satisfaction #logistics (software)

When your front door guards the beer crates

The beverage supplier “Trinkkiste“ delivers drinks with no deadline pressure

When beverage supplier “Trinkkiste“ from Berlin delivers its products, it is not bound to set times. A patented locking system that can chain the beverage crates to the door makes all of this possible. The online pure player also ...

Thumbnail-Photo: Footwear with history: Timberland partners with Thread...
07.06.2016   #sustainability #brand management

Footwear with history: Timberland partners with Thread

New collection of Timberland footwear and bags to feature Thread fabric, made from plastic bottles collected in developing countries

Global outdoor lifestyle brand Timberland today announced a partnership with responsible fabric manufacturer Thread, furthering both brands' longstanding commitment to environmental and social responsibility. Crafted from plastic ...

Thumbnail-Photo: Many consumers aren’t saving as much money as they could...
25.05.2016   #online trading #e-commerce

Many consumers aren’t saving as much money as they could

Cash back site Splender’s survey examines the state of consumers’ online shopping methods and behaviors

The “Splender Online Shopping Behavior Survey” highlights consumers’ desire to save money while shopping online but lack of knowledge on different ways to do so, including coupons and cash back sites. The national survey ...

Thumbnail-Photo: ”Delivery is crucial in the online shopping experience“...
24.05.2016   #online trading #customer satisfaction

”Delivery is crucial in the online shopping experience“

Interview with Arjan Kerkhoff, Senior Director Key Account Management Northern & Central Europe at MetaPack

Not only are they young and like to spend money, they are also very tech savvy: the Millennial Generation. Since they grew up with the Internet, they are well informed and already had experiences with online retailers. In this iXtenso interview, ...

Thumbnail-Photo: Tryzens launches Managed Services solution for retailers...
20.05.2016   #software management #software applications

Tryzens launches Managed Services solution for retailers

Range of proactive services to reduce downtime and drive growth for clients

Tryzens has launched its Managed Service offering which provides its clients with a full spectrum of proactive monitoring and site maintenance. As the only Demandware Delivery and Support Certified Managed Service provider in the market, the ...

Thumbnail-Photo: NCR ranked #1 in multivendor ATM software
12.05.2016   #software management #software applications

NCR ranked #1 in multivendor ATM software

According to RBR the NCR CxBanking software suite grew three times as fast as any other vendor

NCR remains the world’s largest supplier of multivendor ATM middleware and application software, according to the latest research published by strategic research and consulting firm RBR. In addition, NCR’s trusted CxBanking ATM software ...

Thumbnail-Photo: Online marketplaces boost customer loyalty
10.05.2016   #online trading #e-commerce

Online marketplaces boost customer loyalty

89 percent of global consumers agree Marketplaces offer convenience

Mirakl announced the results of a new study, titled “Retailers Must Seize The Marketplace Opportunity,” conducted by Forrester Consulting and commissioned by Mirakl and ChannelAdvisor. The survey evaluates the success of Marketplace ...

Thumbnail-Photo: Next generation of Infor CRM now available
29.04.2016   #customer relationship management #crm systems

Next generation of Infor CRM now available

Enhanced mobile features bring information directly to the user

The next generation of Infor Customer Relationship Management (CRM) will feature an intuitive user interface with Infor SoHo styling for the updated mobile application. The latest release of Infor CRM, version 8.3, delivers a more connected and ...

Thumbnail-Photo: Actionable insights into what retailers and customers care about...
28.04.2016   #stock level optimization #ordering software

Actionable insights into what retailers and customers care about

SPS Commerce Fulfillment advances beyond EDI for the digital retail era

SPS Commerce has unveiled the latest solution for the digital retail era,SPS Commerce Fulfillment. Retail industry leaders recognize the need to advance beyond EDI to capture the intelligence and actionable insights needed to keep pace ...

Thumbnail-Photo: In-Store Digital Signage: How content fills the screens...
11.04.2016   #digital signage #visual merchandising

In-Store Digital Signage: How content fills the screens

Digital signage solutions are becoming increasingly popular in stores because their content informs and entertains customers and supports them in their purchase.

As an eye-catcher, digital signage offers endless possibilities – but only if the content is carefully selected. Retailers are still intimidated by this aspect – though there are various content management solutions that support them in ...

Thumbnail-Photo: The latest innovations in multichannel retailing unveiled...
06.04.2016   #multichannel commerce #event planning

The latest innovations in multichannel retailing unveiled

SAP, Google, Amazon, Alibaba, John Lewis, Segura and House of Fraser to present their latest products at IRX and EDX 2016

The UK’s biggest multichannel event, the InternetRetailing Expo (IRX), co-located with eDelivery Expo (EDX), Europe’s only dedicated multichannel delivery event, is set to showcase the latest innovations for online and multichannel retailing.

Thumbnail-Photo: Customer Service satisfaction is key differentiator for online flower...
31.03.2016   #online trading #e-commerce

Customer Service satisfaction is key differentiator for online flower retailers

ProFlowers ranks highest in customer satisfaction with online flower retailers

ProFlowers ranks highest among online flower retailers for a second consecutive year, performing well across all seven factors, according to the J.D. Power 2016 Online Flower Retailer Satisfaction Report.

Thumbnail-Photo: ”Many customers are willing to try online grocery shopping“...
30.03.2016   #online trading #e-commerce

”Many customers are willing to try online grocery shopping“

Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH

Marcel Fuhlmann, CEO and Manager of the Business Unit Platform Online Food Retailing at diva-e Digital Value Enterprise GmbH, explains which criteria successful online grocery stores should meet.

Thumbnail-Photo: Expectations and buying behaviors of todays modern consumers...
22.03.2016   #customer satisfaction #customer relationship management

Expectations and buying behaviors of today's modern consumers

Study uncovers the habits of highly active shoppers on the streets of New York, Chicago and Los Angeles

What are the expectations and most influential touchpoints for today's omni-channel shopper? These are the questions retail technology leader Aptos, Inc. set out to answer in its new research study, "Inside the Mind of the Modern Shopper."

Thumbnail-Photo: The digital renaissance of the fitting room
15.02.2016   #touch screens #fashion

The digital renaissance of the fitting room

Customers want to feel that the shop moves with the times

Today's customer always has his smartphone in hand. Do not miss anything, always be up to date. In order to keep stationary fashion retail a "place-to-go", retailers should go into much detail and meet the wishes and habits of ...

Thumbnail-Photo: Differentiate with delivery: Why Click  & Collect should be part of your...
10.02.2016   #multichannel commerce #cross channel solutions

Differentiate with delivery: Why Click & Collect should be part of your delivery strategy

How retailers can better blend their operations to embrace click and collect

Delivery is a hot area in retail right now for a variety of reasons. One of the most important is the cost: the bill for failed first-time deliveries in the UK alone has reached £600 million a year. Shoppers’ demands are changing too: they want their goods faster and to mix online, in-store and mobile channels to buy, try and return items in ways convenient to them.

Thumbnail-Photo: Who’s afraid of Amazon Fresh?
01.02.2016   #mobile payment #mobile terminals

Who’s afraid of Amazon Fresh?

NCR Power Picking prepares for the growing pressure in grocery retail

Many believe that Amazon’s new grocery delivery services will put food retailers under pressure and will see a huge increase on in-store fulfillment. As analysts have estimated that more global consumers will give online shopping a shot in 2016.

Thumbnail-Photo: Christmas Click & Collect shoppers experienced issues with their orders...
20.01.2016   #online trading #e-commerce

Christmas Click & Collect shoppers experienced issues with their orders

Many Brits online would switch to shopping with an alternative retailer

More than a third (36%) of Christmas Click & Collect shoppers encountered issues with their ‘Click & Collect’ orders, according to the second annual JDA/Centiro Christmas Customer Pulse report (conducted online by ...

Supplier

SAF Simulation, Analysis and Forecasting AG
SAF Simulation, Analysis and Forecasting AG
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8274 Tägerwilen
Logistics Reply
38 Grosvenor Gardens
SW1W 0EB London
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HID Corporation Ltd
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identmarket GmbH
identmarket GmbH
Westendstraße 125
80339 München
Inputel Technology Co.,ltd
Inputel Technology Co.,ltd
R.M.13C, Tianxiang Building, Tian'an Cyber Park, Futian District,
518053 Shenzhen
Milk Delivery Solutions
11601 Biscayne Boulevard Suite 208
33181 Miami
NordCap GmbH & Co. KG
NordCap GmbH & Co. KG
Thalenhorststr. 15
28307 Bremen
Superdata GmbH
Superdata GmbH
Ruhrstr. 90
22761 Hamburg
empaction GmbH
empaction GmbH
Marktstrasse 33-35
60388 Frankfurt
Parcel.One GmbH
Parcel.One GmbH
Otto-Hahn-Straße 21
35510 Butzbach
QUAD GmbH
QUAD GmbH
Windmüllerstraße 30
59557 Lippstadt
KL Druck | Kürten & Lechner GmbH
KL Druck | Kürten & Lechner GmbH
Ernst-Reuter-Str. 3
51427 Bergisch Gladbach
ORIENT Technologies bv
ORIENT Technologies bv
Meerheide 115
5521 DX Eersel
ATouch Technologies Co. Ltd
ATouch Technologies Co. Ltd
5F-2, No. 77, Sec. 1, Hsin-Ta-Wu Rd.
221 Taipei Hsien
ITOS
Avda. Quitapesares 39
28670 Madrid
Hooks
Hooks
Hendrik Figeeweg 3d
2031 BJ Haarlem
Kendu In-Store Visual Solutions
Kendu In-Store Visual Solutions
1st Floor 99 Wallis Road
E9 5LN London
Scurri
Common Quay Street
Y35EK88 Wexford
ParcelLock GmbH
Stresemannstr. 23
22769 Hamburg
GO IN GMBH
GO IN GMBH
Justus-von-Liebig-Str. 3-5
86899 Landsberg am Lech
Leipziger Leuchten
Leipziger Leuchten
Heiterblickstr. 37
04347 Leipzig
HERA GmbH & Co. KG
HERA GmbH & Co. KG
Dieselstraße 9
32130 Enger
NOVO GmbH
NOVO GmbH
Lievelingsweg 102-104
53119 Bonn
marketing-displays GmbH & Co. KG
marketing-displays GmbH & Co. KG
Donatusstraße 22
50767 Köln
BARIX AG
BARIX AG
Ringstrasse 15A
8600 Dübendorf
Interlan GmbH
Interlan GmbH
Mainzer Strasse 7a
61191 Rosbach
Paul Serafini GmbH & Co. KG
Paul Serafini GmbH & Co. KG
Giesestr. 30
58636 Iserlohn
TargetNXT
10685B Hazelhurst Dr #26987
77043 Houston
FORS GmbH
Worringerstr. 30
50668 Köln
ByBox
Winchester House, Heatley Road, Oxford Science Park
OX4 4GE Oxford
PCS Systemtechnik GmbH
PCS Systemtechnik GmbH
Pfälzer-Wald-Str. 36
81539 München
RETAILMENT A/S
RETAILMENT A/S
Knud Bro Allé 10
3630 Stenløse
Euro-Image Maciej Biernacki
ul. Wielgolas Brzezinski 12
05074 Halinów
everstox
Türkenstraße 38
80799 München
DGScreen
3 Hatamar Street, PO Box 147
20692 Yokneam