Searching for:food delivery services

Veganuary 2024: Best sales strategies to reach the ‘no meat’

Why retailers should take advantage of the trend

Veganuary has begun its fourth year in Germany. Over 850 German companies are taking part in this global movement for a plant-based ...

Aldi and (e-)commerce in China

How the discounter is positioning itself in East Asia and what others can learn from it

"China is a highly competitive market," says Renata Thiébaut. Nevertheless, the company, headquartered in the Ruhr region, seems to have shown elbows and is now selling successfully there. The professor of e-commerce and China expert ...

PayU and Prosus champion sustainable packaging solutions in India

'Scaling Sustainable Packaging Report' takes a comprehensive look at the significant waste management challenges India faces

On World Environment Day, in a transformative move to address the urgent need for sustainable packaging solutions in India's rapidly growing e-commerce sector, PayU, one of the leading online payment service providers in India, and Prosus, the ...

Automation: Is this the future of shopping?

On the shortcomings and advantages of autonomous store concepts

Grocery shopping and self-service – the Blockstore Group combines the necessary with the pleasant and helps retailers implement autonomous and automated store concepts. In particular, the Finnish start-up helps to install a suitable ...

Robots say hello and deliver groceries quickly

S Group and Starship Technologies launch robot deliveries in seven cooperative regions in Finland

S-kaupat, the online grocery store of leading Finnish retail operator S Group, will start express deliveries with emission-free delivery robots in phases during the spring and summer, in partnership with Starship Technologies, the world’s ...

Alipay+ extends foodpanda partnership to Malaysia

Customers can enjoy more convenient food and grocery deliveries by paying through the Touch ’n Go eWallet

Alipay+ expands its footprint across Asia with foodpanda with Malaysia becoming the 5th market where foodpanda accepts local e-wallet payment through Alipay+. The company had previously integrated foodpanda with other leading local mobile wallets in ...

Weekly groceries almost delivering themselves to your doorstep

LOXO presents Europe's first autonomous delivery vehicle for last mile delivery

Lack of staff and processes with optimization potential in retail? LOXO kills two birds with one stone and releases the brand new LOXO Alpha on the streets of Switzerland already at the beginning of this year: an innovative answer to the dynamically ...

"Please board, doors close automatically"

The "CargoSurfer" project aims to get parcels to their destination sustainably by public transport

Whether by bus, train, suburban railway or underground – public transport should be used more. But why only by us people? That's what the brains behind the CargoSurfer project were asking themselves. Prof. André Ludwig from ...

"Wolt Drive": Finnish delivery service now makes its fleet available to all traders

Interview: Wolt offers local traders new opportunities to keep up with online trade

Online retail has dominated the industry not only since the pandemic. Young people in particular, but increasingly older people as well, use the web to do their shopping. This primarily benefits the market-dominating internet giants. In order for ...

Schnucks launches Schnucks Now 30-minute delivery in all markets

A new virtual storefront for fast delivery in partnership with Instacart

As Schnuck Markets, Inc. continues to expand its digital convenience offerings for customers, the company, in partnership with Instacart, is introducing “Schnucks Now” – delivery in as fast as 30 minutes. ...

Online grocery shopping during COVID-19

NITC study about barriers, access and what happens next

When the COVID-19 pandemic first swept across North America and led to emergency shutdowns during the spring of 2020, the way people acquired food and household necessities was dramatically impacted. As stay-at-home orders minimized personal travel, ...

Are regular stores a thing of the past?

GlobalData: Online shopping trend to completely change how we shop at physical stores by 2030

People love the convenience of shopping online, and experts at GlobalData believe that, by 2030, this will have an even greater impact on the high street than we see today. ...

U.S. food industry is investing heavily in customer experience

Food retailers pursue strategic differentiation strategies as inflationary pressures increase costs and impact shopping behaviors

Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making significant investments to meet shoppers’ evolving tastes, according to FMI – The ...

Instacart announces ‘Connected Stores’ technology

New technology to help grocers seamlessly unify the online and in-store shopping experience

Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...

Uber and Nuro announce 10-year partnership for autonomous food deliveries

Multi-year, multiple market partnership will begin with deliveries in Mountain View, California and Houston, Texas

Uber and Nuro, a leading autonomous vehicle company, have announced a multi-year partnership to use Nuro's autonomous, electric vehicles for food deliveries in the United States. ...

How convenience stores can drive shopper loyalty in 2022

Convenience, prices, loyalty programs – how to retain customers

According to this year’s Convenience Store Trends Report from Intouch Insight Ltd., convenience does not trump brand loyalty for today’s consumers. For example, when it comes to their cup of joe, 70% of shoppers would seek out their ...

Practical buying, automatic selling

Interview with Alexander Eissing, Managing Director of Livello GmbH, about modern vending machines and their cross-sector future

Vending machines are a familiar sight at airports, train stations, hospitals and many other facilities. But not all vending machines are the same. Many of the older models are not suitable for meeting the requirements of both retailers and customers ...

Tesco electrifies deliveries to more than 400 stores

Introduction of new electric truck will help improve air quality and reduce emissions

In an industry first, Tesco has become the first retailer to launch a zero-emission electric lorry to make deliveries from its distribution centres to stores in city centres. ...

Online grocery has plateaued as a part of the shopper’s total repertoire

Curbside pick-up and delivery of digital orders continue to shrink as retailers return to boost in-store performance

The number of retail customers using buy online pickup in-store (BOPIS) “all the time” declined by one-third (45% down to 32%) last year and is expected to shrink further in 2022. Shoppers relying on home delivery of groceries purchased ...

Tortoise smart store roamed San Diego Convention Center

Offering grab-and-go food and drink to enrich the fan experience

Sodexo Live!, hospitality partner to the San Diego Convention Center, was teaming up with Tortoise to launch the first-ever mobile vending robot in a convention center.The custom-wrapped mobile smart store was available to attendees during ...

Omnichannel fulfillment: via food retail and other sectors to the whole world

How the start-up fulfillmenttools wants to take retail further.

What works in grocery retail also works in other industries, right? That's what the brains behind fulfillmenttools asked themselves and found a clear answer: Yes!  ...

InHome direct-to-fridge delivery as option for Walmart customers

Walmart creates a convenient shopping experience

Starting on June 6th, Walmart’s InHome Delivery Service, which delivers groceries straight to your fridge, is now available as an optional add-on within Walmart+. What were previously two standalone memberships are joining forces to bring all ...

Smart mailbox for autonomous deliveries

Dronedek announces new partnership with Speedy Eats

Dronedek Founder and CEO Dan O'Toole fields dozens of contacts each week from organizations interested in working with his company, which is one of the first in the world to offer a secure, smart mailbox designed for autonomous deliveries. ...

Amazing Amazon Fresh?

Our iXtenso editor tests an Amazon delivery service. Here he shares his impressions

After last year’s trip to Chicago, and its eventually successful search for an Amazon ‘Go’, iXtenso again had the chance to test the cutting edge of America’s continual evolution into grocery retailing. Astute iXtenso ...

Weekly grocery shopping made easy: meal planning via app

Grocery shopping, ordering, recipes – all in one app with connection to local grocery stores

Grocery shopping can be fun. For a five-person household with a baby and a dog, including allergies and favorite dishes, it quickly becomes a mammoth task. The developers of the app Jow want to simplify this very process and are teaming up with ...

From smart vending to eco-friendly deliveries

New report unveils consumer demand for IoT-enabled, next level retail experiences

Wireless Logic research shows British consumers increasingly want ‘Everything Now’; Significant opportunity for service providers to recommend the right IoT solutions backed by ultra-resilient cellular connectivity to help retailers stay ...

Ensuring freshness in food retail from farm to plate

Kroger and NVIDIA partner with AI-enabled applications and services

The Kroger Co and NVIDIA announced a strategic collaboration to reimagine the shopping experience using AI-enabled applications and services.Kroger, USA’s largest grocer, and NVIDIA will build a state-of-art AI lab and demonstration center to ...

Instacart unveils shoppable recipes

Evolving grocery shopping from transactional to inspirational

Instacart, an online grocery platform in North America, announced shoppable recipes, new product integrations that will allow food creators to make their recipes shoppable on Instacart via strategic integrations on TikTok and Tasty, as well on ...

The iXtenso editorial team was hungry ...

... and tested the Gorillas and Flink delivery services

Food delivery services in city centers are picking up speed. Drivers with oversized backpacks on their backs are increasingly common, sometimes even late at night. Popular services promise to deliver the groceries ordered via app to your doorstep ...

Last mile delivery with autonomous driving

Pix-E offers a clean, bright and re-imagined future for the high street

With the home delivery season peaking last month as more households than ever elected to Christmas shop from home, researchers, think tanks and civic authorities agree that systemic change is required to enable the benefits of these ...

U.S. conventional grocers’ same-store online sales down in 2021 6.8% vs YOY

New eGrocery sales performance benchmarks and topline findings

Conventional grocers reported a 6.8% drop in online grocery sales on a same-store basis during the 12 weeks ending September 28, 2021, versus the prior year, according to the Brick Meets Click eGrocery Performance Benchmarking 2021 Wave. A 3.1% ...

Walmart to expand in home delivery

Retailer to hire more than 3,000 associate delivery drivers, establish all-electric fleet of delivery vehicles

It’s a new year and Walmart is resolving to bring the convenience of InHome delivery to even more customers in 2022. Today, the retailer is announcing plans to scale the service, going from InHome being available to 6 million households ...

Fully autonomous delivery robot delivering in both indoor and outdoor environments

Ottonomy unveils Ottobot at CES 2022 in Las Vegas

At CES 2022, Ottonomy unveils Ottobots, a fleet of fully autonomous delivery robots for restaurant and retail industries for both indoor and outdoor environments. Ottonomy recently made announcements in partnership with CVG Airport and Presto ...

Sainsbury’s introduces contactless, checkout-free shopping with SmartShop Pick & Go

New initiative available at Holborn Circus using Amazon’s Just Walk Out technology

Sainsbury’s is launching a new in-store digital innovation with a contactless, checkout-free way to shop. Building on the success of SmartShop, which grew 173% last year, SmartShop Pick & Go is using Amazon’s Just Walk Out ...

Quick-Commerce: Cajoo chooses Alkemics for the collection of its product information

French food delivery service expands its offering to customers with supplier experience management platform

Cajoo, the French treasure in the express food delivery sector, who has recently joined forces with Carrefour and has raised 40 million dollars, has acquired the Alkemics platform to enable it to enhance the range of products offered to ...

Coco, the remotely-piloted delivery service

New model Coco 1 expands delivery radius and volumes

Coco, the robot based delivery service, announced the official launch of COCO 1, a larger, more advanced version of its signature pink bot.The Coco 1 is a first of its kind delivery robot designed and manufactured in partnership with the micro ...

One in five will buy groceries online in 2024

Report highlights need for grocers to improve online experiences

Spryker Systems has launched its U.S. Online Grocery Report 2022. The research finds that almost half (47 percent) of Americans buy at least some of their groceries online. The research surveyed 2,500 consumers from across the U.S. on their ...

retail trends December/2021 (German)

Experiences and reports from the retail industry

In our latest retail trends, we take a particularly practical approach: our editors provide insights into the experiences they have made in different stores, and we also look at social commerce and store design.You can find our retail trends as an ...

7-Eleven launches first commercial autonomous delivery service in California

7-Eleven and Nuro partnership

7‑Eleven, Inc. is bringing a futuristic innovation to Mountain View, CA, customers by piloting autonomous delivery with Nuro, a robotics company transforming local commerce with autonomous vehicles.In collaboration with Nuro, 7‑Eleven is ...

INTEGRATING CASH with digital channels

COVID-19 raised safety concerns over cash handling, but those fears dissipated as the pandemic dragged on

By October 2020, cash had rebounded and reasserted itself as “the top way to make a purchase throughout 2020,” according to a report by Javelin Strategy & Research for ATM operator Cardtronics. ...

75% of online grocery orders to be fulfilled at grocery stores

Demand for grocery home delivery has plateaued according to 40,000 U.S. customers

Mercatus announced findings from its annual eGrocery survey of U.S. consumers, conducted in collaboration with Incisiv. The report, titled "eGrocery Transformed: 2021 market projections and insight into online grocery's elevated ...

Expanding grocery order and delivery service for independent retailers

Partnership between United Natural Foods and DoorDash

United Natural Foods, Inc. announced it has entered into a reseller agreement with DoorDash to bring on-demand grocery delivery solutions to independent retailers nationwide through the DoorDash marketplace.UNFI’s arrangement with DoorDash ...

Walmart launches Walmart GoLocal, a new delivery as a service business

Customizable white-label delivery service offering for merchants

The retailer is commercializing its delivery platform, beginning with delivery as a service, helping businesses of all sizes bring their products closer to their customers’ doorsteps. Walmart GoLocal is poised to be a top white-label delivery ...

Digitization of logistics – enabler of e-commerce

The many tasks in logistics and its role for retailing

Many companies are currently looking at the opportunities of e-commerce, as the brick-and-mortar retail is declining significantly. But successful e-commerce is not only based on an accessible, well-functioning, and attractive online shop, but above ...

On-demand meal pick up and delivery from popular restaurants

New delivery experience provided by Kroger and Kitchen United

The Kroger Co. (NYSE: KR), and Kitchen United announced a partnership to offer customers freshly prepared, on-demand restaurant food. "Our customers' appetite for fresh, on-demand meals continues to accelerate, and we remain focused on ...

Online ordering and delivery for member Co-ops

National Co+op Grocers Partners with Mercato

Mercato, the e-commerce platform created for America's independent grocers and specialty food stores, announced that it has partnered with the National Co+op Grocers (NCG), an organization that works to foster growth and efficiency within the ...

Impact of COVID-19 on LGBTQ+ businesses in North America

Findings of Lightspeed's global diversity and inclusion survey

Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, today announced the results of a study on the impacts of COVID-19 on the LGBTQ+ North American business ...

In the age of online shopping, shoplifting has gone digital

Popularity of online shops on the rise, and with it the number of digital fraud cases

The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. ...

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM Technology Value Matrix

This marks the third consecutive year as a Leader for Reflexis, now part of Zebra Technologies

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...

Profitability of food home delivery platforms

Up to 8,000 daily services needed to be profitable in a big city

Various platforms which offer food home delivery services through courier services, such as riders or other types of distributors, have proliferated very quickly in recent years, especially in big cities. Due to this boom in last-mile delivery or ...

New type of pedestrian drive

Carrefour partners with La Poste to launch the Pickup drive

Carrefour has teamed up with La Poste via its subsidiary Pickup to create a new nationwide partnership to launch a new Pedestrian drive business model. Henceforth, customers will be able to visit “Pickup drives” to access several local ...

Contactless same day delivery in under two hours

Walgreens launches new delivery option for more than 24,000 products

Walgreens is now offering customers even more convenient, safe and easy shopping solutions through the launch of Same Day Delivery in under two hours for retail products. Customers nationwide are now able to order more than 24,000 items directly ...

Gopuff: Grocery delivery via Uber

Uber partners with Gopuff to power everyday essentials delivery, as consumer demand for delivery grows

Uber Technologies, Inc. and Gopuff announced an exclusive partnership for Gopuff to power a new everyday essentials experience on Uber Eats.Gopuff, the go-to solution for immediate everyday needs, delivers a diverse selection of everyday essentials ...

U.S. consumer satisfaction dropped for pickup service

Total U.S. online grocery sales grew 15% in 2021/01 vs. 2020/11

The total U.S. online grocery market posted $9.3 billion in sales during January as more than 69.7 million U.S. households placed on average 2.8 orders across delivery, pickup and ship-to-home according to the Brick Meets Click/Mercatus ...

Food mail order between 1931 and 2021

Specialty retailer Jungborn does e-commerce for seniors

Food and online retail – the two terms don't always go together in Germany. And then e-commerce for seniors on top of that? It is precisely in this niche that specialty mail order company Jungborn wants to establish itself. And it has been ...

Rapid click & collect service in Australia

Coles to launch 90-minute Click&Collect Rapid offer on supermarket range

Coles is the first major retailer to launch 90-minute click & collect in Australia, making it even easier for busy Australians to shop with Coles Online. Now available at more than 400 Coles supermarkets nationally, Click&Collect Rapid ...

Walmart pilots smart box technology to receive fresh deliveries

Contactless grocery delivery 24/7

“What if we could conveniently deliver fresh groceries to a customer’s front door any time of the day, whether they’re home or not?” This question led Walmart to explore a smart option in their new pilot with ...

The car’s the star

GB’s drive-thru grows in popularity

The trend for ordering food and drinks from our cars at Britain’s growing number of drive-thru restaurants soared from September to November 2020 according to global information company The NPD Group. There were 121 million visits to ...

Automated grocery PickUp kiosk for contactless grocery service

Albertsons Companies debuts kiosk at Jewel-Osco store in Chicago

Albertsons Companies announced that it is the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at one of its Jewel-Osco stores in Chicago, demonstrates continued expansion of the company’s ...

How the industry thinks: The most important trends for 2021

What awaits retailers after the first Corona year?

2020 – most certainly not an easy year. But many agree: The only way forward is to look ahead. So we asked industry insiders – retailers, academics, manufacturers – what they expect for this year. How will changing customer ...

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

On-premise ghost kitchens at Kroger

Retailer and ClusterTruck to provide customers with on-demand meal ordering

The Kroger Co. announced the launch of two on-premise kitchens, respectively at stores in Metro Indianapolis, IN and Metro Columbus, OH. Developed in partnership with ClusterTruck, a technology start-up that operates delivery-only restaurants, the ...

Contactless robotic grocery delivery service

Save Mart’s flagship store in partnership with Starship Technologies

Save Mart has announced the launch of an on-demand grocery delivery service to its guests at the flagship store in Modesto, California in partnership with robot delivery company Starship Technologies. Marking the one-year anniversary of its opening ...

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

Knowledge is (retail) power

The Germany Research Center for Artificial Intelligence (DFKI) wants to attain knowledge to assist the retail sector and creates digital twins of stores to make it a reality

Knowledge for all retailers - DFKI has launched the Knowledge4Retail (K4R) project series to achieve this goal. The driving force is an open-source platform for complex AI and robotics applications in retail.  The project relies on a digital ...

Electric vehicles for safe on-the-go food distribution during pandemic

Gallery E vehicles solve food service challenges at universities and corporate campuses this fall

Gallery, the leading innovator of mobile carts for food, beverage and retail businesses, has announced a unique partnership with AYRO, Inc. and Club Car to launch a new line of electric vehicles to help bring food, beverage, and retail merchandising ...

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...

Same-day delivery from 76 Costco warehouses across Canada

Partnership between Instacart and Costco

Instacart and Costco announced the companies have partnered to launch same-day delivery from 76 Costco warehouses across Canada. Following a successful two-month pilot in select Ontario warehouses, the nationwide collaboration brings Costco's ...

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Uber & Cornershop: introducing grocery delivery

New grocery delivery features planned for customers and merchants alike

In collaboration with our partner Cornershop, customers in select cities in Latin America and Canada can order groceries through both the Uber and Uber Eats apps. And starting later this month, grocery delivery will be available in Miami, FL and ...

Payment and retail - what happens after the crisis?

Interview with Christine Bauer from CCV

We ask Christine Bauer, Vice President International Sales of the payment service provider CCV, which has been firmly established in Germany for 25 years and internationally for 60 years.Mrs Bauer, CCV has been on the market for a very long time, ...

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

Growth of online grocery sales in 2020

New research by Mintel

The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...

Consumer product demand in wake of Covid-19 crisis

Newly launched IRI CPG demand index

IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...

How to make sure your online shop doesn’t collapse

To prepare your online shop for peak loads caused by advertising campaigns or cyber attacks

The recommendation of your product by an influencer or the rush of customers for your voucher deal and other successful marketing measures are actually a blessing for every retailer. But they can backfire! ...

NGA and the United Fresh Produce Association

Partner on produce procurement efforts

The National Grocers Association (NGA), the trade association representing the independent supermarket and the United Fresh Produce Association have partnered to connect produce distributors to retailers.“The entire food industry has come ...

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Food waste in the supply chain: what to do?

How can real-time visibility in the supply chain contribute to less food waste?

In today’s market, consumer demands have not only driven supply chain efficiencies for greater speed and convenience but are increasingly now forcing retailers to address expectations of improved sustainability. ...

Blockchain guideline for companies

Guideline offers overview of foundational data elements and standards to enable supply chain visibility

GS1 US has published a new guideline titled "Applying GS1 Standards for Supply Chain Visibility in Blockchain Applications," an educational resource that can help industry enable supply chain visibility in blockchain implementations by ...

Start food waste reduction!

New report provides tips for the food industry

The Food Waste Reduction Alliance (FWRA) — a collaborative effort of the Consumer Brands Association, FMI - The Food Industry Association, and the National Restaurant Association—released a new report,“ Messy but Worth It: Lessons ...

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

7-Eleven pilots cashierless store concept

First cashierless store opens at company headquarters

7-Eleven, Inc. is pushing the technological envelope once again, testing a cashierless store at its corporate headquarters, in Irving, Texas. During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees."Retail ...

Walmart begins pilot with autonomous vehicle company Gatik

Self-driving cars for customer delivery and transporting goods between stores

Walmart announced a new pilot with autonomous vehicle company Gatik. The company has been exploring a few pilot projects with self-driving car companies that include both customer delivery as well as transporting goods between locations.Tom Ward, ...

Silver Surfers: Older adults ride the wave of mobile technology and shop online

The increasing importance of e-commerce for senior citizens

You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...

Blockchain traceability in olive oil supply chain

Blocksyte and Caroli share results of monitoring application

Blocksyte, a SaaS-based blockchain supply chain application company focused on the food industry supply chain, and Caroli, producer of extra virgin olive oil, announced the successful introduction of end-to-end blockchain traceability into the olive ...

Changing markets: embracing disruption to harvest opportunity

Reporting from the first annual Retail & Brand Experience World Congress in Barcelona

More than 200 industry insiders highlighted the many challenges facing the retail sector today in interesting talks and lectures.Topics included the customer experience, the use of technologies, digital media, omnichannel strategies, personalization ...

Digital food retail: customers expect more personalization

New research sponsored by precima shows retailers must act quickly to develop a detailed understanding of shopping missions.

The fast-changing dynamics of the food retailing environment continue to challenge companies to keep pace with fast-changing shopper demands. The latest of these shifting shopper requirements involves their behavior on digital platforms and is ...

Postmates: available to over 70 percent of U.S. households

One thousand new city launches

Postmates, the leader in delivering anything you want on-demand, announced today that is has launched a thousand more cities in the U.S. bringing the current total to more than 3,500 across all 50 states. Postmates now serves more than 70 percent of ...

Sustainable delivery routes in neighborhoods

Farmstead plans with customer groups and delivery windows

Farmstead, an online grocer, announced the launch of its weekly Sustainable Routes to reduce the amount of vehicles on the road, reducing carbon emissions and Farmstead’s delivery costs. The savings are passed on to customers in the form of ...

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

Using digital data to drive brick-and-mortar retail success

Advanced Outlet Analytics

When it comes to using and analyzing relevant data, brick-and-mortar retail lags behind its online competition. While e-commerce retailers use detailed data from web analytics, CRM, and Google searches to analyze user behavior and generate ...

EuroCIS 2019: from the trade fair to the points of sale

Analogue and digital elements merge in physical retail

Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...

Mail delivery now available at 7-Eleven Thailand

Guaranteed next day delivery of letters and parcels

Starting from today, you can get your mail delivered at more than 3,000 7-Eleven stores in Bangkok. The service is a joint venture between CP Group, Thailand’s largest grocery retailer and local delivery company Dynamic Logistics. Next day ...

Underperforming stores will be closed or sold

iFresh, Inc. announces new retail strategic initiative for supermarkets

iFresh, a leading Asian American grocery supermarket chain and online grocer, today announced its strategic initiative to improve its retail supermarket experience.  The new strategic plan announced today follows constructive dialogue and an ...

Things are buzzing in Iceland: food delivery by drone

Will drone delivery service soon become a reality in Germany?

Iceland already embraces drone delivery. The delivery service offered by online marketplace aha.is in Reykjavík sends small remote-controlled helicopter drones, thus shortening delivery times and cutting costs. His goal was to be the first ...

New digital platform facilitates food delivery from Boston public market

Mercato has built a robust offering of local butchers, seafood and produce markets

Bostonians who prefer to support local, independent purveyors of specialty foods can now arrange delivery from dozens of the city's finest markets via Mercato. Founded in New York City in 2015, Mercato is an e-commerce ...

Same-day delivery: Tips for small retail businesses

“The delivery time window option in the evening is a great hit": Interview with Arne Schulke, Professor for Management Control & Leadership

Few local retailers are brave enough to offer same-day delivery. They should use their "business savvy”, suggests logistics expert Arne Schulke of the iubh International University of Applied Sciences Bad Honnef. He offers practical tips, ...

Beverage retail market: revolutionary route planning crowned by success

Flaschenpost – successful two-hour delivery service

The German online retail business Flaschenpost (a pun meaning “message in a bottle” or quite literally “bottle delivery” in English) successfully delivers beverages within two hours in Münster and Cologne, with more ...

Obituary: The North American Mall (1956-2018)

A comment on the development of shopping malls

It was an amazing run. With a tip of the hat to the franchise restaurant, nothing rivals the American mall in shaping the culture and lifestyle of the country over the past 70 years. However, 2018 is the year we can call the time of death on this ...

Amazon launching Whole Foods Market delivery service

Prime members will be able to tap free 2-hour delivery

Prime customers can enjoy free 2-hour delivery for orders over 35 Dollar from Whole Foods Market; Whole Foods Market groceries can be delivered through Prime Now to neighborhoods in Austin, Cincinnati, Dallas, and Virginia Beach Last week, Amazon ...

Carrefour’s Market Peñalver store wins Best food and Supermarket Design prize

The retail design prize has been awarded in London by the UK publication Retail Week Interiors

Carrefour entered the Best food and Supermarket Design category beside other competitors from Iceland, Egypt, France, Swiss and the UK. This prize has been won in previous years by: 2016 Waitrose (London), 2015 Morrisons (United Kingdom), 2014 ...

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Sainsbury’s launches its first in-store Zizzi pizza counter

Hot pizzas to go

The move is part of Sainsbury’s commitment to offer customers a distinct and differentiated choice of quality food for every occasion and follows the successful introduction of Sushi Gourmet counters, Patisserie Valerie products and a Crussh ...

Colruyt Amay unveils new-generation store

More efficient and pleasant shopping

Colruyt Amay opened its doors after a few weeks of renovation work.The store has been completely rearranged and restyled into a new-generation Colruyt store. “During closure, we completely rearranged the store”, says store manager ...

Wendy’s rolls out door-to-door delivery service powered by DoorDash

Delicious menu delivered right to the door

Wendy’s and DoorDash are partnering to bring fans what they’ve been craving: Wendy’s deliciously different menu delivered right to their door. Wendy’s is partnering exclusively* ...

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Parcel lockers: around the clock delivery service

Interview with Gunnar Anger, managing director ParcelLock GmbH on the future of parcel delivery

A successful delivery significantly impacts how customers rate their shopping experience. That’s why new, flexible solutions along the entire supply chain are in great demand. This includes a universally accessible parcel locker system. Gunnar ...

Carrefour launches My Carrefour data intelligence platform in Brazil

The new program translates the company’s omni-channel strategy in the country

Carrefour launches in Brazil the My Carrefour omni-channel data intelligence platform  which concentrates the company’s retail services in a single democratic, free and national benefits program, composed of offers, coupons and other ...

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Carrefour opens hypermarket store in São Paulo

Bakery, Rotisserie and Butcher’s counters with gained glass walls, enabling to see the manufacture

Carrefour inaugurates an hypermarket store in São Paulo in the new Jardim Pamplona Shopping Center. The store has more than 5,600 square meters and an assortment of about 34,000 products, with special emphasis on own brand products and fresh ...

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps

Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...

Baskin-Robbins launches ice cream delivery with DoorDash

Brands will deliver to more than 600 locations in 22 cities

Ice cream lovers in nearly two dozen cities across the country can use DoorDash – the technology company connecting customers with the best local business through door-to-door delivery – to have their favorite Baskin-Robbins ice cream ...

The future of logistics works digital, connected and autonomous

How digitization changes retail logistics

Digitization is one of the biggest challenges logisticians face today. It gives rise to the creation of new business models and puts existing structures to the test. Yet many companies still lack the necessary knowledge to explore all the advantages ...

Accenture opened its largest innovation hub for the retail, fashion and consumer goods

Driving innovation is the guiding philosophy of the Accenture Customer Innovation Network

Located in the heart of Porta Nuova, the city’s up-and-coming innovation district, the new Accenture Customer Innovation Network (ACIN) is part of Accenture’s global network including facilities in Bangalore, Chicago, Manila and ...

Drone vs. truck deliveries: Which create less carbon pollution?

Drones tend to have carbon dioxide emissions advantages when they don't have to fly very far

Delivering packages with drones can reduce carbon dioxide emissions in certain circumstances as compared to truck deliveries, a new study from University of Washington transportation engineers finds. Researchers found that drones tend to have carbon ...

Best UK retailer of the public at GlobalData’s 2017 customer satisfaction awards

The electricals retailer beat John Lewis and Asos, who came second & third respectively

Ao.com, John Lewis and Marks & Spencer dominated proceedings at GlobalData’s 2017 Customer Satisfaction Awards, held on 27 April at The Royal Horseguards Hotel, London. Sponsors included global textile group Indo Count Industries; Lithium, ...

Technologies that simplify retail processes

Customer journey solutions for the retail of tomorrow

At this year’s EuroShop, it wasn’t just the “Retail Technology“ Dimension that emphasized the many merits of technology. A look inside the exhibition halls revealed what will drive the retail of tomorrow – namely ...

Retail 4.0 – The digital, global mom-and-pop store of today use all sales channels

“From farm to fork in a digital world” is Bizerba’s overriding theme at EuroShop 2017

As the leading supplier of weighing and slicing technology, Bizerba presents solutions based on the Retail 4.0 concept. Apart from current hardware and software solutions, visitors at the stand will be able to see the company’s future ...

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

Coupons “to go“ – acquiring and retaining customers with mobile couponing

Interview with Stefan Krueger, valuephone GmbH

Retailers have been aware of the advantages of coupons for years. At this point, digital strategies prevail in this area and mobile couponing is on the rise. Coupons are delivered straight to the smartphone and can be directly redeemed at the POS. ...

”Many customers are willing to try online grocery shopping“

Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH

Marcel Fuhlmann, CEO and Manager of the Business Unit Platform Online Food Retailing at diva-e Digital Value Enterprise GmbH, explains which criteria successful online grocery stores should meet.

Who’s afraid of Amazon Fresh?

NCR Power Picking prepares for the growing pressure in grocery retail

Many believe that Amazon’s new grocery delivery services will put food retailers under pressure and will see a huge increase on in-store fulfillment. As analysts have estimated that more global consumers will give online shopping a shot in 2016.

Topshop takes the top spot in fashion omni-channel survey

John Lewis and House of Fraser are also ahead of the average

Topshop is the best omni-channel fashion retailer according to results of a survey by Kurt Salmon to find out how well businesses are performing  across multiple channels.  Topshop, John  Lewis and Marks & Spencer have the ...

The changing dynamics of Generation Consumer

Retailers need to do the online basics well and focus on added value if they want to appeal to Generation Consumer

Men on average outspend women online by 44 per cent whilst spending marginally less time online shopping. Women by contrast value more ecommerce features than men and do their homework, making use of more devices. This is the key finding from the ...

Zomato introduces full stack Food-Tech Platform for restaurants and kitchens

Whitelabel Platform a full suite of technologies for restaurants to run their business on the internet

The key feature on the platform is the ability for restaurants to launch custom-branded native mobile apps to help them connect with and engage their customers, and operate at internet scale. The food-tech segment has seen a lot of action over ...

New service "Farmers market on demand"

Technology model brings farm fresh foods and artisanal goods home on the quick

artizone, the online shop for farm-raised meat, local organic produce, small batch breads and artisanal products introduces a new service, "Farmers Market on Demand," allowing customers to have over 60 artisans offering produce, dairy, ...

China's online grocery market to hit $180bn by 2020

Foreign brands popular with Chinese shoppers

The Chinese online grocery market, already the world’s largest, is set to be worth almost $180bn by 2020 – nearly five times its current value of $41bn, according to the latest IGD research. Joanne Denney-Finch, IGD chief executive, ...

Turning Android tablets and phones into next-gen POS

Cost-efficient option for merchants expanding functionality of legacy POS systems

e-Nabler Corp., developer of the eMobilePOS software, announced that the POS application is officially available for download from Google Play Store, providing merchants the choice of Apple iOS, Windows, and now Android. It transforms ...

800 Ninô installed in London’s Wembley Stadium

New EPoS solution to support hospitality operations

Global catering services provider Delaware North has awarded the contract for a new electronic point of sale (EPoS) solution to support its hospitality operations at London’s Wembley Stadium to Verteda Ltd, the leading EMEA provider of ...

Check-Out Software – Hub for New Services

Check-out systems must be geared up to take on the tasks of the future. At EuroCIS 2015 software vendors will be presenting their latest developments in this field

Too slow, too error-prone, too hard to handle: as little as five years ago touch technology still met with reservations among most retailers – especially those retail representatives responsible for fast-moving consumer goods. In the ...

Walmart CEO Outlines Company’s Future

Being Customer-Driven, Investing in its People, Leading at the Forefront of Innovation and Technology

At the company’s Annual Shareholders Meeting, Wal-Mart Stores, Inc. President and CEO Doug McMillon reaffirmed Walmart’s mission and outlined new ways the company will serve customers through three core principles. “First, we ...

Morrisons begins online deliveries in London

Morrisons has begun making its first grocery deliveries across North London

Its distinctive yellow vans began delivering groceries to homes across the capital from 6.00am this (Wednesday) morning following a successful trial in Ruislip. The service will set new standards for the delivery of fresh food. The new coverage ...

Nigeria: Consumption could more than triple in 2030

Packaged foods and fast-moving consumer items such as juices, which could grow by more than 10 percent per year

There is no disguising the challenges that Nigeria is facing. The world is well aware of the concerns around terrorism and Nigeria’s ongoing struggle with poverty. However, there is another side to the Nigeria story that has been overshadowed ...

"Many customers are not ready yet to shop groceries online"

Interview with Alexander Graf, Kassenzone.de

The Kassenzone.de (English: Checkout Zone) blog was started in 2008 by Alexander Graf and Florian Hermsdorf and covers developments of online business models. In this iXtenso interview, e-commerce expert Graf, who already among other things oversaw ...

"Logistics decides the future of online food sales"

Interview with Dr. Bernhard Albert, Foresight Solutions

The eCommerce story is a success story. More and more products are being bought online. Yet one area online retail has not been able to conquer is food retailing. Dr. Bernhard Albert from the Foresight Solutions Institute for Future Research assists ...

Online shopping across borders offers growth opportunities

Hamburg-based secondary research organization yStats.com reports in its new publication "Global Cross-Border B2C E-Commerce 2014" that the interconnectedness of the world through the Internet is providing opportunities for online ...

Maxatec launches IP54 rated 4-inch portable printer

Maxatec has launched a new rugged, compact 4-inch receipt and label portable thermal printer. The IP54-rated Sewoo LK-P43 shrugs off dust and water ingress and adds to Maxatec’s comprehensive range of portable belt-mounted printers for mobile ...

Global expansion: foodpanda group launches in Czech Republic and acquires next competitor in Brazil

Leading global food delivery service rolls out services in Eastern Europe with launch in Czech Republic and simultaneously acquires competitor MegaMenu in Brazil

The services of foodpanda will now also be available in the Czech Republic. Customers will be able to place orders on the website www.foodpanda.cz and benefit from delivery services in the Prague area. foodpanda therefore targets over 3 billion ...

The Customer Prefers Comfort

Convenience is More Important than Price

To keep up with the ever more powerful competition from online retailers, brick-and-mortar stores have to turn shopping into an adventure for the customer again – this is the mantra that storeowners as well as shopfitters are currently ...

Fujitsu Pan-European Retail Survey 2013

Almost three in every five retailers expect to benefit most from technology solutions supporting online-based services

Fujitsu reveals that retailers across Europe are at a crossroads, facing the dilemma of increasing operational efficiency while also improving customer experience, and aware that achieving both is not possible. An exclusive survey of European ...

Norwegian Shelf-Edge Deal

Wincor wins contract for 2.5 million displays

Wincor Nixdorf has won a major contract from Norwegian retailer NorgesGruppen to provide 2.5 million electronic shelf-labelling displays. The three-year contract covers the delivery and installation of the ESL pricing and marketing system, as well ...

Tesco launches online shopping service in Thailand

Tesco has launched an online grocery shopping service in Bangkok as part of its Tesco Lotus business in Thailand. The supermarket said the new service would enable customers to order from over 20,000 grocery, fresh food and non-food products online ...

Eyeing Retail Trends in the Mall Through Kiosk Business

by Aldynai Yumbuu, Senior Commercialization Manager Retail Property Management, Jones Lang LaSalle

The Specialty Leasing program is one of those unique tools that lets a mall owner be the first to sense upcoming trends in retail business. Kiosks, with the benefit of low-risk, relatively low-investment commitment for entrepreneurs, are providing ...

X2 launches software suite to improve home shopping operations

X2 Computing, a leading supplier of mobile computing solutions to the retail and order fulfilment market sectors, has announced the immediate availability of the Tlantic Mobile Retail Suite (MRS), an innovative software solution that automates, and ...

Tesco takes on M&S with online party food service

Tesco is taking on Marks & Spencer with a rival online party food service it is launching in time to take advantage of the busy festive season. The supermarket is initially rolling out its Easy Entertaining service in London. It will deliver ...

Specialist retail chain Fressnapf scans with Hoeft & Wessel

1,500 mobile terminals as capture equipment in the field of merchandise

The company Fressnapf Tiernahrungs GmbH, Europe's biggest specialist retail chain for pet food and accessories, has opted in favour of mobile terminals from Hoeft & Wessel. In approximately 1,200 German and European branch outlets, data ...

Cut Personnel Costs, Optimise Customer Service

EuroCIS 2012 to present latest solutions for efficient personnel deployment in retail

28 February to 1 March 2012 will see EuroCIS, The Leading Trade Fair for Retail Technology, take place at the Düsseldorf Exhibition Centre. The focal themes in Hall 9 include high-performance software for planning and controlling staff deployment, ...

Sustainability will only prevail where it pays off in the long run“

Interview with Kai Falk, Managing Director of Communication and Sustainability at the German Retail Federation HDE (Einzelhandelsverband HDE)

Sustainability has become a competitive factor in retail, according to Kai Falk. That’s why companies invest in energy saving measures in their supply chain, retail stores and line of products. In the HDE spokesperson’s opinion, companies ...

Piggy-backing on customer service from brick-and mortar stores was around even before online shops came around

Interview with university professor Dr. Hendrik Schröder, Marketing & Retailing Chair at the University of Duisburg-Essen, Germany

Category management is an essential field of research for Professor Hendrik Schröder. Since 1996, he holds a Chair at the University of Duisburg-Essen. He does not think much of trendy terms such as omni-channel marketing. Customers have always ...

FrischeParadies proofs good Taste by relying on POS-Systems made by AWEK

Roll-out of complete POS Solution in all Stores

Germany's largest delicatessen and supplier of fine foods FrischeParadies has started the roll-out of the complete POS solution of AWEK, comprehensive provider of POS systems. Utilized are software and hardware, as well as services by AWEK. The ...

Vending machines already reach ROI at their acquisition

Interview with Constantin Joannou-Römer, Managing Director Vensafe in Germany

In 2009 Vensafe from Norway sold 1,000 vending machines in Europe worth over 14 million Euros to retailers. According to Constantin Joannou-Römer there are 500 machines located in Germany at this point. The consumers do not receive their ...

Service at the point-of-sale (POS): How well do manufacturing and trade cooperate with each other?

Interview with Martina Sandrock, Managing Director of Iglo Germany

Martina Sandrock is one of the few female top managers in Germany. At the 11th ECR-Day in September in Hamburg, the boss of Iglo Germany will sit on the podium and discuss disputes and cooperative efforts between manufacturers and the food trade. ...

Logistics Real Estate in Prime Locations is scarce

Interview with Umut Ertan, Managing Director for Realogis Holding and Realogis Investment, Munich

Retail is betting on central warehouses and rightly so, since this creates significant savings and synergies, especially when it comes to personnel expenses. However, more and more properties are being leased and not self-built anymore, Umut Ertan, ...

Frozen foods are getting more and more popular

In 2009, the German frozen food industry recorded further growth.

The total sales volume of frozen foods amounted to 3.22 million tons, an increase of 0.7 percent above the previous year (3.20 million tons), according to the Deutsche Tiefkühlinstitut (=The German Institute for Frozen Foods) The Institute in ...

Visual Merchandising with Fresh Promoter – “Delicatessen” promotion stand: all in one solution for independent retailers

Sales promotion at the fresh foods counter is at the heart of the presentation by scales specialist METTLER TOLEDO at this year’s EuroCIS (Hall 14, B 67) – here is a preview of the most important presentations of the ...

Information logistics: Mobile POS

At the Heimfrost partner Chr. Krapp Tiefkühldienst GmbH, the drivers responsible for sales and delivery carry out their entire doorstep sales processing, route administration and inventory management of their delivery vehicles with the ERP ...

Flexible Software: Everything from a single source

The whole IT infrastructure depends on intelligent software - supplied from major global providers or retail specialists. More and more hardware providers are turning into system houses which offer complete software and support solutions. ERP ...

Aldata acquires Apollo Retail Space Planning Business from IRI

Aldata Adds Leading Space and Assortment Optimization Products to G.O.L.D. Retail Suite, Increasing U.S. and Global Retail Sector Presence

Aldata Solution Oyj (Aldata), the leading provider of software solutions to the retail and wholesale industries, and Information Resources Inc. (IRI), the leading global provider of consumer, shopper, and retail market intelligence and insights for ...

G.O.L.D. Central

Controlling your Supply Chain

G.O.L.D. Central is the application module of the G.O.L.D. Software family which ensures the control of the Supply Chain for the retail and distribution sector. G.O.L.D. Central effects the complete management of Central head-office operations and ...