workforce deployment

Thriving Through COVID-19 Via Task and Workforce Management Apps

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances.

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances. Kelly Brown, Vice President of Stores at Vera Bradley, recently participated in a Fireside Chat session at the NRF Retail Converge event to ...

Ensuring Retail Compliance During Disruptive Times

Improving Compliance with Store Auditing Solutions

The pandemic has forced retailers to change so much about how their stores operate and function. From implementing new cleanliness and safety procedures to modifying how certain items are displayed and sold, these changes aren’t simple to ...

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM Technology Value Matrix

This marks the third consecutive year as a Leader for Reflexis, now part of Zebra Technologies

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...

Improving the Retail Customer Experience with Appointment Booking

Retailers are adapting to this new paradigm by providing customers with more ways to shop at stores

COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...

Meeting Retail Customers’ Safety Needs During Another Disruptive Year

Retailers have taken steps to meet the pandemic’s challenges

The year 2020 was certainly a year of disruption in the retail industry, with COVID-19 and political unrest upsetting old operational models like never before.After the initial wave of COVID-19, many stores radically changed store operations ...

How to Build a Culture of Employee Engagement

What Retail Associates Care About

We all know that frontline employee engagement is important for retailers. Not only are engaged associates committed to their jobs—staying with the organization longer and often going above and beyond to support the whole ...

IKI selects Reflexis Systems intelligent workforce management to optimize labour efficiency

Lithuanian retailer will work with StrongPoint to deploy Reflexis solutions in 228 stores and across 5,000 employees

Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that IKI, one of ...

Zebra Technologies to acquire Reflexis Systems, Inc.

Acquisition helps Zebra empower every worker at the edge to execute the best next action

Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced it intends to acquire Reflexis Systems, Inc., a ...

Reflexis successfully expands into Baltic region by signing Maxima Latvia

Region’s leading retail chain chooses workforce management solution

Reflexis Systems, the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that Maxima, one of the largest Latvian retail chains, has ...

Take a deep breath ...and get back to work!

Retail employee break rooms and rest breaks in Germany

Working hard is important, but so is taking proper rest breaks! Whether we spend this time alone or with colleagues, by getting some sunlight and fresh air or by relaxing in designated rooms – we all need to take a break sometimes to relax and ...

National supply chain threatened by lack of new truck drivers

State Driver Licensing Agencies closed because of Corona

In response to COVID-19, at least 27 states have closed their State Driver Licensing Agencies (SDLAs – e.g. DMVs), while the remaining 23 states operate on a limited basis. With the trucking industry accountable for moving 71 percent of all ...

Automatic staff call system boosts the quality of advice

xplace and Saturn launch pilot project using Retail Analytics

A pilot project initiated by the system integrator xplace and Saturn addresses how information about customer behaviour in bricks-and-mortar retailing can improve service quality. The pilot is initially being run in the Saturn markets Berlin ...

You are the reason why your store is not going well

Are you a store owner? You might be the reason why the business isn’t attaining higher levels

As a store owner, your freedom in changing processes is greater than, say, a store manager in a large chain store. But these opportunities also bring a greater responsibility. If the store is doing well, it is likely a product of you having done a ...

Need for 'on-demand' workers increases in retail industry

Natural Insight reaches 35 million completed job assignments

Natural Insight, a leader in enterprise cloud and mobile applications for retail merchandising and workforce management, announced today that more than 35 million jobs assignments have been completed on its platform to date. This milestone is a ...

The perfect labor storm is brewing for retailers

Survey reveals 50 percent of retailers are unprepared for future labor challenges

Amid ever-expanding customer needs, increasing complexity and new and shifting labor regulations, retailers find themselves facing greater challenges than ever before when it comes to managing their workforce.

Expanding the role of the trusted advisor through cash management

Cash management automation improves the customer experience at the checkout

One of the biggest challenges retailers face is the cost of handling cash. Between counting cash repeatedly, reconciling cash drawer amounts, and transporting bills and coins to the bank, a lot of time and money is spent on managing the process.

Retailers lose millions each year due to check-out misery

Store owners need to listen to staff to overcome POS problems

UK retailers are missing out on millions of pounds in lost sales by not listening to staff who’ve spotted a vital need to improve customer service at the check-out, according to Miura Systems.

Needed changes in existing retail labor model

Retail labor study indicates omnichannel challenges are driving a re-allocation of in-store labor

A recently completed study of leading retailer and consumer goods manufacturers by independent research firm EKN highlights the changes needed to the existing retail labor model due to a rapidly changing retail environment led by the rise of digital and mobile devices, omnichannel shopping, and increased demands by consumers for a more engaging shopping experience.

Diversity can improve stores' sales performance

Matching levels of racial diversity between store employees and the surrounding community impacts the store unit's sales performance

The new study from the Naveen Jindal School of Management at UT Dallas merges two opposing views on diversity in the workplace, said Dr. Orlando Richard, associate professor of organizations, strategy and international management and lead ...

Matrix42 appoint James Johnson as Country Manager

Tasked with driving business forward and increasing revenue

Matrix42, a top provider of software for workspace management, today announced the appointment of James Johnson as the UK Country Manager. Johnson’s main goals will be to drive revenue and profitability growth in the UK market, expand the ...

Smaller form factor and lower costs for in-store analytics

Traffic counting and staffing optimization extended with employee analytics

RetailNext announced the expansion of its analytics platform to support Bluetooth beacon-based solutions to identify and exclude the movement of store sales associates from traffic counts and shoppers' in-store shopping paths. The new ...

"Knowing when 'power hours' occur is crucial for personnel planning"

Interview with Bill McCarthy, ShopperTrak and James Cook, Thomas Sabo

Store employees play a big role in ensuring that customers receive a superior shopping experience. This is why retailers need reliable shopper data to understand key shopping timeframes, including busy periods, and to adjust their staffing needs ...

Digital skills high on retail’s shopping list

Retailers need to attract graduates and workers with digital and customer services skills

The report ‘Sector insights: skills and performance challenges in the retail sector’ highlights that recruiting technically skilled people and upskilling the existing workforce will be crucial for the sector to take full advantage ...

Partnership to optimize retail staffing operations

ShopperTrak and Workplace allow retailers to effectively adjust staffing needs

ShopperTrak has announced a partnership with Workplace, the world's first provider of employee-centric labor forecasting and scheduling, optimized for employers of hourly-paid workers. Through the seamless integration of two market leaders, ...

Thomas Cook deploys cloud-based workforce management solution

Centralizing forecasting and scheduling for better customer experience

NICE Systems announced that Thomas Cook has migrated its NICE Workforce Management (WFM) solution to the cloud. This deployment model provides greater flexibility and lower total cost of ownership, and is helping Thomas ...

PeopleMatter transforms employee performance management

Company partners with Reliant to deliver cutting-edge performance management tools

PeopleMatter announced the launch of PeopleMatter PERFORM, an innovative new solution to automate the entire employee performance management process, from conducting performance evaluations to providing feedback and creating development ...

Retail sector forecasted to add nearly 30,000 jobs by end of 2014

TriNet's SMBeat November report features the retail sector employment outlook through the holiday shopping season

TriNet announced the findings of the November 2014 issue of its TriNet SMBeat, a monthly analysis of small to medium-sized business (SMB) employment and human capital economic indicators. November's report features an in-depth look at the retail ...

Internet industry takes on leading role in New Work

Revolutionizing the World of Work

The revolution in the working world is advancing rapidly: New methods of searching for personnel, the analysis of Big Data and flexible working conditions are increasingly the requirements of the digitalized world of HR departments. It is not just ...

Thomas Sabo streamlines Payroll and HR Software solutions with Carval Computing

Innovative jeweller and retailer manages continued growth with fully integrated staff management solutions

Thomas Sabo is an innovative and globally renowned lifestyle brand with its head office based in Lauf an der Pegnitz, Germany. Founded in 1984 the company now employs over 1300 people and has a presence in 66 countries around the world.  ...

Cut Personnel Costs, Optimise Customer Service

EuroCIS 2012 to present latest solutions for efficient personnel deployment in retail

28 February to 1 March 2012 will see EuroCIS, The Leading Trade Fair for Retail Technology, take place at the Düsseldorf Exhibition Centre. The focal themes in Hall 9 include high-performance software for planning and controlling staff deployment, ...

Ethalon: Opportunity-oriented workforce management at Görtz

In order to influence the completion of sales rate positively, shoe and accessory retailer Görtz builds on the perfect mix of human experience and IT support in ist staff planning (PEP). Ludwig Görtz GmbH, one of the most profitable retailers for ...

Getting a grip on retail outlets: regional planning, central information

ALDI SÜD ranks among the top brands in Germany’s retailing sector. The company group operates more than 1,770 branches in West and South Germany that are grouped together into 31 regional companies. In order to relieve branch managers and ...

Upward trend sustained: ATOSS presents fifth record result in succession, remains optimistic for the future

ATOSS Software AG presents its fifth record result in succession. Overall sales were up slightly at EUR 29.3 million (previous year EUR 29.1 million). However growth in the workforce management specialist’s core software segment was above the ...

ATOSS Software AG posts new record figures for 2010

For the fifth year in succession ATOSS Software AG has achieved record results. Provisional figures show that the specialist in workforce management recorded a further slight increase in sales in 2010, bringing the total to EUR 29.3 million ...

Torex at EuroCIS 2010: Retail Systems in practice

Torex Retail Holdings Limited (Torex™), the leading global provider of innovative, integrated technology solutions to the extended retail marketplace, is presenting its retail IT solutions at EuroCIS 2010. At the Torex booth and in the EuroCIS ...

Dirk De Cock appointed CEO of Atos Worldline SA/NV

Atos Worldline, an Atos Origin Company, announces today the appointment of Dirk De Cock as CEO of Atos Worldline in Belgium, as from 1 February. He will take over from Vincent Roland who will leave the company. Former CEO of Bank Card Company ...

ARGOS Workforce Management

ARGOS is an innovative software for workforce management and personnel deployment planning that allows retailers to optimize staff costs and customer service potential simply. Customers are often impatient and want everything at once. ARGOS gives ...