workforce deployment

Expanding the role of the trusted advisor through cash management

Cash management automation improves the customer experience at the checkout

One of the biggest challenges retailers face is the cost of handling cash. Between counting cash repeatedly, reconciling cash drawer amounts, and transporting bills and coins to the bank, a lot of time and money is spent on managing the process.

Retailers lose millions each year due to check-out misery

Store owners need to listen to staff to overcome POS problems

UK retailers are missing out on millions of pounds in lost sales by not listening to staff who’ve spotted a vital need to improve customer service at the check-out, according to Miura Systems.

Needed changes in existing retail labor model

Retail labor study indicates omnichannel challenges are driving a re-allocation of in-store labor

A recently completed study of leading retailer and consumer goods manufacturers by independent research firm EKN highlights the changes needed to the existing retail labor model due to a rapidly changing retail environment led by the rise of digital and mobile devices, omnichannel shopping, and increased demands by consumers for a more engaging shopping experience.

Diversity can improve stores' sales performance

Matching levels of racial diversity between store employees and the surrounding community impacts the store unit's sales performance

The new study from the Naveen Jindal School of Management at UT Dallas merges two opposing views on diversity in the workplace, said Dr. Orlando Richard, associate professor of organizations, strategy and international management and lead ...

Matrix42 appoint James Johnson as Country Manager

Tasked with driving business forward and increasing revenue

Matrix42, a top provider of software for workspace management, today announced the appointment of James Johnson as the UK Country Manager. Johnson’s main goals will be to drive revenue and profitability growth in the UK market, expand the ...

Smaller form factor and lower costs for in-store analytics

Traffic counting and staffing optimization extended with employee analytics

RetailNext announced the expansion of its analytics platform to support Bluetooth beacon-based solutions to identify and exclude the movement of store sales associates from traffic counts and shoppers' in-store shopping paths. The new ...

"Knowing when 'power hours' occur is crucial for personnel planning"

Interview with Bill McCarthy, ShopperTrak and James Cook, Thomas Sabo

Store employees play a big role in ensuring that customers receive a superior shopping experience. This is why retailers need reliable shopper data to understand key shopping timeframes, including busy periods, and to adjust their staffing needs ...

Digital skills high on retail’s shopping list

Retailers need to attract graduates and workers with digital and customer services skills

The report ‘Sector insights: skills and performance challenges in the retail sector’ highlights that recruiting technically skilled people and upskilling the existing workforce will be crucial for the sector to take full advantage ...

Partnership to optimize retail staffing operations

ShopperTrak and Workplace allow retailers to effectively adjust staffing needs

ShopperTrak has announced a partnership with Workplace, the world's first provider of employee-centric labor forecasting and scheduling, optimized for employers of hourly-paid workers. Through the seamless integration of two market leaders, ...

Thomas Cook deploys cloud-based workforce management solution

Centralizing forecasting and scheduling for better customer experience

NICE Systems announced that Thomas Cook has migrated its NICE Workforce Management (WFM) solution to the cloud. This deployment model provides greater flexibility and lower total cost of ownership, and is helping Thomas ...

PeopleMatter transforms employee performance management

Company partners with Reliant to deliver cutting-edge performance management tools

PeopleMatter announced the launch of PeopleMatter PERFORM, an innovative new solution to automate the entire employee performance management process, from conducting performance evaluations to providing feedback and creating development ...

Retail sector forecasted to add nearly 30,000 jobs by end of 2014

TriNet's SMBeat November report features the retail sector employment outlook through the holiday shopping season

TriNet announced the findings of the November 2014 issue of its TriNet SMBeat, a monthly analysis of small to medium-sized business (SMB) employment and human capital economic indicators. November's report features an in-depth look at the retail ...

Internet industry takes on leading role in New Work

Revolutionizing the World of Work

The revolution in the working world is advancing rapidly: New methods of searching for personnel, the analysis of Big Data and flexible working conditions are increasingly the requirements of the digitalized world of HR departments. It is not just ...

Thomas Sabo streamlines Payroll and HR Software solutions with Carval Computing

Innovative jeweller and retailer manages continued growth with fully integrated staff management solutions

Thomas Sabo is an innovative and globally renowned lifestyle brand with its head office based in Lauf an der Pegnitz, Germany. Founded in 1984 the company now employs over 1300 people and has a presence in 66 countries around the world.  ...

Cut Personnel Costs, Optimise Customer Service

EuroCIS 2012 to present latest solutions for efficient personnel deployment in retail

28 February to 1 March 2012 will see EuroCIS, The Leading Trade Fair for Retail Technology, take place at the Düsseldorf Exhibition Centre. The focal themes in Hall 9 include high-performance software for planning and controlling staff deployment, ...

Ethalon: Opportunity-oriented workforce management at Görtz

In order to influence the completion of sales rate positively, shoe and accessory retailer Görtz builds on the perfect mix of human experience and IT support in ist staff planning (PEP). Ludwig Görtz GmbH, one of the most profitable retailers for ...

Getting a grip on retail outlets: regional planning, central information

ALDI SÜD ranks among the top brands in Germany’s retailing sector. The company group operates more than 1,770 branches in West and South Germany that are grouped together into 31 regional companies. In order to relieve branch managers and ...

Upward trend sustained: ATOSS presents fifth record result in succession, remains optimistic for the future

ATOSS Software AG presents its fifth record result in succession. Overall sales were up slightly at EUR 29.3 million (previous year EUR 29.1 million). However growth in the workforce management specialist’s core software segment was above the ...

ATOSS Software AG posts new record figures for 2010

For the fifth year in succession ATOSS Software AG has achieved record results. Provisional figures show that the specialist in workforce management recorded a further slight increase in sales in 2010, bringing the total to EUR 29.3 million ...

Torex at EuroCIS 2010: Retail Systems in practice

Torex Retail Holdings Limited (Torex™), the leading global provider of innovative, integrated technology solutions to the extended retail marketplace, is presenting its retail IT solutions at EuroCIS 2010. At the Torex booth and in the EuroCIS ...

Dirk De Cock appointed CEO of Atos Worldline SA/NV

Atos Worldline, an Atos Origin Company, announces today the appointment of Dirk De Cock as CEO of Atos Worldline in Belgium, as from 1 February. He will take over from Vincent Roland who will leave the company. Former CEO of Bank Card Company ...

ARGOS Workforce Management

ARGOS is an innovative software for workforce management and personnel deployment planning that allows retailers to optimize staff costs and customer service potential simply. Customers are often impatient and want everything at once. ARGOS gives ...