How can retailers optimize the checkout process so that customers complete a convenient customer journey with a smooth payment experience? We collect news, opinions, solutions and tips for you on both in-store and online payment.
Practical examples of use in DIY stores and fashion stores
Breaking Barriers in Retail: Woolworths' New Checkout Design for Wheelchair Users
Seamless Shopping Revolution: Tesco Tests Scan-Free Technology in London
The latest technology solutions and trends for you and the retail sector
The Iberian Sports Retail Group adopts the Hii Retail native cloud platform in over 350 stores across three countries – “It enables us to scale up”
Interview with Andrew McDaniel, Robin Lyon, Catherine Bataille, Stephen Howells, Valérie de Haan
Analyse and optimise the quality of digital customer experiences
The variety of solutions and their possibilities
New assistant powers convenient experiences for shoppers and drives higher account registrations, more logged-in shoppers, and conversion for retailers
Scanning goods during the shopping process? At the express checkout? Anywhere my customers engage my employees for payment? The options for checkout are as varied as the spices in the kitchen of a three-star restaurant ...
Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making significant investments to meet shoppers’ evolving tastes, according to FMI – The ...
Be a flavor mixer and spice up your customers' shopper journey with the webtalk format "retail salsa"
Your customers are still hungry for their favorite snack late at night, but they are standing in front of closed doors at your branch because your staff has already gone home? Your product range is very diverse, but you still want your customers to ...
Shopping today is more diverse than ever, and customers expect a comprehensive experience, not only at home or on the go when shopping online, but also directly in the store. The boundaries between offline and online are becoming increasingly ...
At the past trade fair in Düsseldorf, Zucchetti presented intelligent checkout and shelf systems for the store of tomorrow. Even if the technology is currently still in its infancy – the theoretical possibilities are pioneering.Nico ...
The pandemic brought the rise of contactless solutions – not exclusively, but also for sales and payment. One of these solutions are vending machines.Since vending machines and payment go hand in hand, we grabbed both Moritz Haendel, Managing ...
Two big goals retailers have today are a) to provide a convenient checkout experience and b) to minimize loss and theft. Advanced computer vision technologies are designed to help achieve both goals. ...
After last year’s trip to Chicago, and its eventually successful search for an Amazon ‘Go’, iXtenso again had the chance to test the cutting edge of America’s continual evolution into grocery retailing. Astute iXtenso ...
Alimentation Couche-Tard Inc. announced it will deploy more than 10,000 Mashgin Touchless Checkout Systems branded as "Smart Checkout," to over 7,000 of its Circle K and Couche-Tard stores during the next three years. The AI-powered ...
The retail experience is rapidly changing and we see increasing customer expectations for broad choice and exceptional convenience. Customers expect retail experiences that are smooth, creative and fun while also catering to their individual, unique ...
Hungry for a delicious dish, but not much time? Using a food processor saves time here and offers endless possibilities to satisfy your appetite. It’s the same with Smart Stores: scan the goods and pack them without having to stand in line. Or ...
Shopping when you want - that is every customer's dream. To enable retailers to fulfil this wish for their customers, Knapp Smart Solutions has developed a fully automated robot system. This way, retailers can reach their customers even outside ...
Sometimes you have to be flexible: In the pandemic, the catering industry had to switch from conventional receipts to sticky receipts. Bixolon was at the forefront as a supplier. The company supports its customers with its entire range of printers - ...
Have classic cash drawers had their day? No way! Especially in a recession, they are more important than ever, because customers prefer to rely on cash rather than contactless payment. APG presents a variety of solutions for payment transactions ...
In the context of EuroCIS 2022 from 31 May to 02 June 2022, the Leading Trade Fair for Retail Technology, we'll inform you about technology topics such as analytics, payment, digital signage, omnichannel retail, hardware, software and many more.
Pete’s of Erie Inc., a convenience store retailer with 50 stores across Kansas, Oklahoma and Missouri, has selected Gilbarco Veeder-Root's Passport® Express Lane™ self-checkout system to elevate the overall customer experience ...
Instacart announced that it is unveiling its Caper Counter, an artificial intelligence-powered point-of-sale system, at Boston's historic ballpark in partnership with Aramark Sports + Entertainment.The new Caper Counter checkout systems will ...
American Airlines Center announced the opening of two new frictionless food and beverage experiences. In collaboration with hospitality partner Levy and its innovation studio, DBK Studio, the center has opened a new Market To-Go shop on the ...
EuroCIS, The Leading Trade Fair for Retail Technology, held from 31 May to 2 June 2022 in Halls 9 and 10 of Düsseldorf Exhibition Centre is the international communication forum for innovations and trend themes, especially for technology in the ...
On March 16th, we prepared another spicy meal for you as a tasting sample about the options, benefits and challenges of Scan & Go services. With many poignant questions of our audience and the valuable and current input of our experts, ...
Scan the goods yourself with your smartphone: This is the new freedom for customers. No more cumbersome “out of the cart, onto the conveyor belt, and back down again”. Goodbye to queues. This is not just a hot topic because there’s ...
Over the past two years, consumer shopping habits have changed significantly – especially in Germany and Europe – and with them the structural orientation of retailers and companies. Convenient online shopping and digital payment methods ...
Sainsbury’s is launching a new in-store digital innovation with a contactless, checkout-free way to shop. Building on the success of SmartShop, which grew 173% last year, SmartShop Pick & Go is using Amazon’s Just Walk Out ...
The Israeli company WalkOut, the developer of an autonomous end-to-end frictionless shopping solution, announces an extensive cooperation agreement with Machsanei Hashuk, one of the largest supermarket chains in Israel. As part of the ...
A new study from Juniper Research has found that the global transaction volume of in-vehicle payments will exceed 4.7 billion by 2026, up from just 87 million in 2021. In-vehicle payments are those where payments are made via vehicle ...
A new study from Juniper Research has found that spending via buy now pay later services, which are integrated within eCommerce checkout options, including fixed instalment plans and flexible credit accounts, will reach $995 billion in 2026, from ...
Carrefour has teamed up with La Poste via its subsidiary Pickup to create a new nationwide partnership to launch a new Pedestrian drive business model. Henceforth, customers will be able to visit “Pickup drives” to access several local ...
Whether unmanned stores, vending machines or hybrid solutions – automated smart stores have evolved from mere sounding balloons into genuine shopping alternatives. Even in Germany, where new technologies are initially viewed critically by ...
Walgreens is now offering customers even more convenient, safe and easy shopping solutions through the launch of Same Day Delivery in under two hours for retail products. Customers nationwide are now able to order more than 24,000 items directly ...
Payment and shopping provider Klarna and Verifone, a provider of payment and commerce solutions, recently joined forces: customers have been able to use Klarna's flexible payment options at millions of Verifone terminals in Europe and the United ...
Uber Technologies, Inc. and Gopuff announced an exclusive partnership for Gopuff to power a new everyday essentials experience on Uber Eats.Gopuff, the go-to solution for immediate everyday needs, delivers a diverse selection of everyday essentials ...
In order to measure the impact of the pandemic on cash trends, an ECB survey was rolled out in all euro area in July 2020. Therefore the IMPACT survey gives a view of possible changes in the payment attitude of consumers and their payment behavior ...
The Kroger Co. and Drone Express, a division of TELEGRID Technologies, Inc. today announced a pilot to offer grocery delivery via autonomous drones, expanding the retailer's seamless ecosystem and providing customers with anything, anytime, ...
In 2019, the European Central Bank (ECB) conducted a study on the payment attitudes of consumers in the euro area. The study called SPACE assesses consumers’ use of cash and non-cash payment instruments at the level of each participating euro ...
Lowe's announced its next major step as the New Home for Pros by launching a tailored store shopping experience created specifically for Pros. The Pro customer shops at Lowe's significantly more often than DIY customers, so the upgrades were ...
Shopping, around the clock, without staff, with self-checkout option – the idea behind unmanned stores is always the same, the approach can be different.The company Wanzl has developed various concepts. iXtenso took a look at them at ...
COVID-19 creates a slew of unprecedented challenges for retailers. In Germany, shops are closed due to the lockdown again since December, and many retailers not only fear the economic impact, but also that their customers might not return to the ...
As businesses open their doors online, payments solutions adjust to the change – and so do people. In a study conducted for Payvision, Kaleido Intelligence reports on the latest trends and forecasts in mobile wallets usage across the ...
