News • 20.04.2022

American Airlines Center scores with autonomous food & beverage destinations

AI-powered food & beverage markets blend frictionless and mobile ordering in debut at American Airlines Center in Dallas

Front view of the American Airlines Center in Dallas...
Source: mentzerdrew / Unsplash

American Airlines Center announced the opening of two new frictionless food and beverage experiences. In collaboration with hospitality partner Levy and its innovation studio, DBK Studio, the center has opened a new Market To-Go shop on the arena’s terrace level, with a second location on the main concourse of the arena to open later this month.

Powered by autonomous retail technology from Standard AI and mobile payment technology from SpotOn, the markets are among the first food and beverage destinations at a North American sports venue that fully integrate AI and mobile payments for an autonomous experience.

“We are proud to be home to one of the first autonomous retail experiences at a major events venue. The fan experience at American Airlines Center is world-class, and with Standard we’re making it even better,” said Dave Brown, COO & General Manager of American Airlines Center. “Whether at a Mavericks or Stars game, or attending a world-class concert, our community expects and deserves the very best, so we continually strive to provide a cutting-edge experience for all fans in attendance. We know they’re going to love the new autonomous checkout experience.”

An easy way to get your beer

Market To-Go locations will offer a selection of freshly prepared and packaged snacks and refreshments, including select beer, wine, and soft drinks. The process is simple: Fans enter the market and quickly download a mobile checkout app. Once ready, they shop, tap to checkout via the app, and go - without having to wait in line. The shops use AI-powered cameras and mobile payment technology to create a checkout-free system that registers what products fans select and enables them to pay without waiting or scanning.

“Delivering amazing hospitality today means meeting fans with what they value most, and more specifically, giving them control over the time it takes to order, pick-up, and get back to their seats,” said Andy Lansing, President and CEO of Levy. “We value our fans and their time, and pilots like this with world-class venues like American Airlines Center are so important as we look to a future where truly frictionless concourses put fans in complete control. We’re incredibly excited to bring this fully integrated experience forward through DBK Studio in partnership with The Center.”

Cheering and singing, not standing in line

“Nowhere is your time more valuable than at a sporting event or concert. It’s where we cheer on our heroes and experience culture together. Autonomous checkout makes it so you can get back to your seat faster, and never have to choose between grabbing a snack and making a memory,” said Standard AI CEO and Co-founder Jordan Fisher. “We’re thrilled to make this possible at the American Airlines Center, one of the premier entertainment venues in the U.S.”

Standard AI worked with SpotOn, a leading software and payments provider, to leverage technologies for mobile payments and a fully integrated retail management system – the first of this kind of deployment in the sports and entertainment industry. Additionally, Standard AI’s platform is designed to work without ever using facial recognition, so customers’ privacy is protected.

Source: Standard AI

related articles:

popular articles:

Thumbnail-Photo: HimmerLand is growing and has digital ambitions...
24.01.2023   #digitization #Tech in Retail

HimmerLand is growing and has digital ambitions

Luxury resort HimmerLand in Denmark uses digital signs to communicate with guests

In North Jutland (Denmark) you will find the luxurious resort HimmerLand, which is known for its golf facilities, spa, different activities and gastronomy. The resort is on a major growth journey, where padel courts, new hotel rooms and a ...

Thumbnail-Photo: Automated Storage and Retrieval System by KNAPP...
28.02.2023   #EuroShop #iXtenso videos

Automated Storage and Retrieval System by KNAPP

Interview with Matthias Kurz

For smart stores and 24-7 shopping offers for customers, KNAPP is presenting an Automated Storage and Retrieval System at EuroShop 2023, hall 11 / booth C57. ...

Thumbnail-Photo: Green retail technologies from Hanshow
01.03.2023   #sustainability #electronic shelf labels (ESL)

Green retail technologies from Hanshow

Interview with Sally Liang, Head of Hanshow Europe

Improving store operations, reducing waste and saving energy are important goals for many companies and retailers. Hanshow presents many technological solutions at EuroShop 2023 in hall 6 at booth F03 that help achieve those ambitions. ...

Thumbnail-Photo: Jutland’s largest wine shop is successful with digital price tags...
23.01.2023   #digitization #Tech in Retail

Jutland’s largest wine shop is successful with digital price tags

Danish wine retailer Supervin benefits from modern technologies

In Hjørring (Denmark), plenty of wine is being sold at Supervin. The company's popular webshop accounts for 90 percent of the revenue, which has required new digital initiatives in the store. Supervin has therefore implemented digital ...

Thumbnail-Photo: Esso Deli de Luca improves the customer experience with digital signs...
22.12.2022   #digitization #Tech in Retail

Esso Deli de Luca improves the customer experience with digital signs

Norwegian delicatessen chain offers first-class ambience – with digital price tags

Good food and drink experiences are the most important thing for Esso Deli de Luca, which has chosen to install the Breece System with electronic shelf labels from Delfi Technologies to save time that instead can be used to deliver more quality ...

Thumbnail-Photo: Save costs with modern technologies
02.01.2023   #retail #Tech in Retail

Save costs with modern technologies

Turning physical stores into digital assets – 30,000 retail stores worldwide already rely on digital IoT solutions

Retail is at the heart of our lives and societies, as it represents more than 20% of global GDP and 15% of jobs. With consumers changing their shopping habits, stores must now reinvent themselves and leverage new technologies to stay relevant in ...

Thumbnail-Photo: Unieuro Italy: Success with digital price tags...
07.03.2023   #Tech in Retail #omnichannel

Unieuro Italy: Success with digital price tags

Distributor of consumer electronics and household appliances uses ESL technology from Delfi

More than 40 Unieuro stores in Italy are now using the Breece System with the cloud-based ESL (electronic shelf labels) solution from Delfi Technologies – a European IT company. ...

Thumbnail-Photo: Open app, call fitting room, try on
04.01.2023   #online trading #e-commerce

Open app, call fitting room, try on

Amazon sets on the fashion niche with Amazon Style with all-modern technology

Online? Offline? Omnichannel! That's what customers are often calling for these days. Even e-commerce veteran Amazon hears the calls from afar and, after its Amazon Go and Amazon Fresh stores in the grocery sector including self- and seamless ...

Thumbnail-Photo: Nike launches a new digital community and experience...
12.12.2022   #e-commerce #digitization

Nike launches a new digital community and experience

.SWOOSH – a platform that champions athletes and serves the future of sport by creating a home for Nike virtual creations

Nike has launched .SWOOSH, a new digital community and experience which is a home for Nike virtual creations and uses blockchain-powered technology – or what many call “web3” – to offer an inclusive, equitable place for ...

Thumbnail-Photo: „YOUnifying Experiences“ with Toshiba
22.02.2023   #omnichannel #customer experience

„YOUnifying Experiences“ with Toshiba

At EuroShop 2023, Toshiba Global Commerce Solutions Presents its Suite of Retail Solutions Delivering ‘YOUnifying Experiences’

EuroShop 2023 attendees are invited to visit Toshiba Global Commerce Solutions in Hall 6, Booth C41, from February 26 through March 2, 2023. The company will showcase how retailers can scale and reimagine the shopper experience through Toshiba's ...

Supplier

KNAPP Smart Solutions GmbH
KNAPP Smart Solutions GmbH
Uferstraße 10
45881 Gelsenkirchen
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
SES-imagotag SA
SES-imagotag SA
55 place Nelson Mandela
90000 Nanterre
Zebra Technologies Europe Limited
Zebra Technologies Europe Limited
Mollsfeld 1
40670 Meerbusch
Captana GmbH
Captana GmbH
Bundesstraße 16
77955 Ettenheim
ARNEG S.p.A.
ARNEG S.p.A.
Via Venezia, 58
35010 Marsango di Campo San Martino/PD
salsify
salsify
7 rue de Madrid
75008 Paris
GLORY Global Solutions (Germany) GmbH
GLORY Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg
MAGO S.A.
RUSIEC ALEJA KATOWICKA 119/121
05-830 Nadarzyn