In-store communication: the key is feeling good
What matters in the meantime is the optimal customer approach
Multitouch: Omnichannel service in brick-and-mortar retailing
Product information and customer service 2.0 with multi-touch table from digimago
Is German e-commerce in good shape before the recession?
Feed Marketing Report 2022 confirms good prospects for German retail even in difficult times
retail trends December/2021 (German)
Experiences and reports from the retail industry
Connected Retail Experiences and StartmeupHK Festival 2020 goes virtual
Transformation from an in-person event to a fully virtual experience
Reviews, discounts and photos most likely to drive online purchases
Study analyzes the digital customer experience delivered by 50 leading direct-to-consumer brands in categories such as fashion and beauty
Multi-channel pilot
Zalando delivers same-day for adidas.fr in Paris
Superdata PromoServer – Customer loyalty as a factor of success
All instruments for customer loyalty and sales in a single solution
US consumers: 36 percent plan to grocery shop online in 2018
Report highlights importance of an omnichannel grocery experience in 2018 as consumer expectations rise
Click & Collect: More in-store sales thanks to store pickup
Opportunity and challenge for the retail sector: Retailers can really benefit from this service
Using content more efficiently across multiple channels
Social media platforms are a part of today’s portfolios of most marketing and communications departments
NRF: Focus on new ways of shopping keeps biggest retailers big
The annual Top 100 Retailers list released by the National Retail Federation’s STORES Magazine and Kantar Retail
Report on omni-channel retail market
In-depth analysis of the global addressable omni-channel retail market by value
NCR - Improving the customer’s journey through the store
“The unified commerce landscape”
Why is it so hard to get omni-channel right?
NCR Enactor comes in to get full transparency across all channels with a single view of customer, inventory and price
Debenhams extends international store portfolio
The Australian store, the first in the Southern Hemisphere, is planned to open in the prestigious St Collins Lane precinct in September 2017
New solution for department and specialty retailers in Continental Europe
Pre-packaged store management and client service applications help create a unified shopping experience
Consumers feeling in a dilemma over Omnichannel
Over half want to bridge the instore and online experience, but over 60 percent have data concerns
NearSt aims to add £4 Billion a year to UK High Street by 2020
NearSt is capitalising on growth in 'near me' searches by connecting products in local shops with smartphones
Hands-on digital lifestyle
“Saturn Connect” store concept attracts tech-savvy audience
Targeted merchandise and omnichannel initiatives
Rethinking merchandise offerings while enhancing omnichannel efforts
Customer service and support get omnichannel boost
SAP Hybris Solution: Enabling organizations to embrace the future of customer service
"True omnichannel retailers understand that the customer comes first"
Interview with Channie Mize, General Manager for Retail at Periscope, a McKinsey Solution
The way groceries are delivered is evolving
Raley’s launches new digital customer experience
NRF and FitForCommerce update Omnichannel Retail Index
Retailers continue to optimize their in-store offerings and online presence
The latest innovations in multichannel retailing unveiled
SAP, Google, Amazon, Alibaba, John Lewis, Segura and House of Fraser to present their latest products at IRX and EDX 2016
Gen Z and Millennials believe brick-and-mortar stores are highly important
Optimal in-store experience varies by generation: Secrets to mastering the experience
“The internet of things will emanate a strongly disruptive power“
Interview with Ralf Schienke, Retail Marketing Management Germany at Fujitsu
”Many customers are willing to try online grocery shopping“
Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH
L’Équipe launches marketplace for sports products
70,000 sports products distributed by 30 specialist retailers and benchmark sports brands
NCR Retail ONE strategy continues to gather momentum
New merchandising and supply chain applications
Zebra Technologies: What does Unified Commerce mean for retailers?
Peter Friedel from Zebra Technologies thinks that retail has come a long way in the last 12 months.
Differentiate with delivery: Why Click & Collect should be part of your delivery strategy
How retailers can better blend their operations to embrace click and collect
Consistent data for customer touchpoints in all sales channels
Wincor Nixdorf presents new version of its modular software for retail
Oracle enhances Retail Suite
Comprehensive new release enables retailers to enhance engagement with consumers online, in stores and via mobile
Holiday season: more than 1-in-5 shoppers used a mobile device
That number was double among Millennial consumers, between the ages of 18 and 34
Unified Store Experience at EuroCIS
arvato Systems presents an advancement of the checkout solution with omni-channel logic
Christmas Click & Collect shoppers experienced issues with their orders
Many Brits online would switch to shopping with an alternative retailer
Social Commerce – Online retail’s path (or death)?
Why e-commerce is important for social media
IRX and EDX 2016 - The home of multichannel success
The Digital Store will showcase suppliers of new and innovative technologies that are driving the ‘bricks meets clicks’ experience.
2016 retail business trends from Market Gravity
Technology is set to have an even bigger influence on British retail businesses their product development strategies in 2016.
Study: Why daring to compare online prices pays off offline
Retail Technology as high in demand as ever!
Omni-channel solutions conquer retail
Omni-channel: from Trend to Standard
EuroCIS 2016 with Omnichannel Area and Omnichannel Forum
Digital not yet delivering
Multichannel integration challenges impacting revenue
Extreme value retailer Five Below selects Zimmerman to drive growth
Rapidly expanding brand selects the Ft. Lauderdale agency as AOR
"The customer needs to receive consistent information and services at each contact point"
Interview with Mirko Hüllemann, CEO of Heidelpay
The sales personnel in the store gets a mobile upgrade
A complete multichannel system enables selling anywhere in the store
NCR Retail ONE guides retailers into the age of the Internet of Things (IoT)
The retail industry is in the midst of a significant transformation
5-point formula to retail omnichannel success
Successful omnichannel strategies all include 5 fundamental pieces
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