Omnichannel • 15.09.2016

New solution for department and specialty retailers in Continental Europe

Pre-packaged store management and client service applications help create a unified shopping experience

NCR Corporation, the global leader in consumer transaction technologies, announced the launch of NCR Enactor, a feature rich unified commerce solution that is available in selected countries in continental Europe. The solution is designed specifically for general merchandise, fashion, department stores and specialty retailers with more than 50 stores. Its extensive configuration options and scale enables retailers to introduce new features quickly and replicate the same seamless shopping experience across all stores and markets. NCR Enactor is available in Germany, France, Spain, Denmark and Italy with other European countries to follow.

Supplier
Logo: NCR GmbH

NCR GmbH

Steinerne Furt 67
86176 Augsburg
Germany
Photo: New solution for department and specialty retailers in Continental Europe...
Source: NCR

NCR Enactor is based on a platform independent Java-architecture and includes a suite of retail applications that span all current customer channels as well as store and estate management. It features a visual process designer that enables customers to build even the most complex applications in just a few weeks instead of months. For this, NCR utilized the unique Enactor toolkit that was developed by the architects from Retail-J and added its own global professional and managed services capabilities and experience. The result is a highly flexible solution that is inherently omni-channel in function and easy to use.

Retailers also benefit from an array of pre-packaged customer-service functions that enable them to activate apps on a customer’s mobile phone on entry into a store, use mobile phones as gift or loyalty cards and send quick response and discount codes to their devices. Furthermore, retailers can initiate customer picking orders, transmit them to a stock room runner and send SMS updates to the customer, as well as link customer orders to click and collect or parcel tracking and collection. By bringing together these new types of functions, retailers greatly enhance the value proposition for their customers.

“Fundamentally, omni-channel is about taking a holistic approach to serving customers and ensuring that operational systems are consistent and properly connected,” said Wolfgang Jonasson, vice president EMEA at NCR Retail Solutions. “NCR Enactor’s tools and applications help retailers to embrace this holistic approach with hundreds of out-of-the-box processes that are readily extended and adapted by our global service delivery team.”

NCR Enactor can be run in a private or managed cloud, as a stepped approach to an
on-premise deployment, or as part of a hybrid model where some systems are run on-demand and others on-premise. NCR services more than 6 million endpoints across 120 countries utilizing 17,000 highly trained service technicians. 24 terabyte of insights from servicing edge devices and handling 550 million transactions per day lets NCR apply unique algorithms and insight to improve availability, improve efficiency and deliver proactive service.

related articles:

popular articles:

Thumbnail-Photo: APG Cash Management Solutions partners with Cashspeed...
19.11.2020   #cash management #cash drawers

APG Cash Management Solutions partners with Cashspeed

Helping retailers reduce the cost of managing cash at the point of sale

APG Cash Management (APG), a fast-growing global manufacturer of cash management solutions, announced today its partnership with French software firm, Cashspeed, which focuses on cash management and payments systems software. Now certified as a ...

Thumbnail-Photo: Evaluation tool for recyclable packaging
10.08.2020   #sustainability #software applications

Evaluation tool for recyclable packaging

Fraunhofer UMSICHT tests Henkel's extended version for materials like paper and cardboard

Packaging protects products during transport and storage. In order to develop sustainable packaging and conserve resources, Henkel developed an evaluation tool that quickly and reliably checks plastic packaging for recyclability. The tool has now ...

Thumbnail-Photo: SALTO releases the SALTO Neo Cylinder
18.08.2020   #access control #access control systems

SALTO releases the SALTO Neo Cylinder

State of the art, wireless access control technology

SALTO Systems, a leading manufacturer of electronic access control solutions, has released the SALTO Neo Cylinder – a new electronic cylinder that offers more features and better functionality than any other cylinder on the market. ...

Thumbnail-Photo: IKI selects Reflexis Systems intelligent workforce management to...
13.10.2020   #personnel management #workforce deployment

IKI selects Reflexis Systems intelligent workforce management to optimize labour efficiency

Lithuanian retailer will work with StrongPoint to deploy Reflexis solutions in 228 stores and across 5,000 employees

Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that IKI, one of ...

Thumbnail-Photo: New SALTO Neo Cylinder Microsite
11.09.2020   #access control #access control systems

New SALTO Neo Cylinder Microsite

Overview of main features and benefits

To enable potential users to discover more about its SALTO Neo electronic cylinder SALTO Systems, a leading manufacturer of electronic access control solutions, has launched a new microsite dedicated to the product.The compact SALTO Neo Cylinder is ...

Thumbnail-Photo: Disposition and shelf maintenance in times of Corona...
19.08.2020   #POS marketing #shop equipment

Disposition and shelf maintenance in times of Corona

Tools for shelf management

The CPG industry is currently experiencing turbulent times just as much as retail. Challenges such as the ban on field sales force visits or the sudden increase in demand for some articles, which leads to gaps in the shelf and loss of sales, are ...

Thumbnail-Photo: Electric vehicles for safe on-the-go food distribution during pandemic...
28.08.2020   #food retail #delivery

Electric vehicles for safe on-the-go food distribution during pandemic

Gallery E vehicles solve food service challenges at universities and corporate campuses this fall

Gallery, the leading innovator of mobile carts for food, beverage and retail businesses, has announced a unique partnership with AYRO, Inc. and Club Car to launch a new line of electric vehicles to help bring food, beverage, and retail merchandising ...

Thumbnail-Photo: SPAR grocery store embraces new technologies...
23.09.2020   #digitization #app

SPAR grocery store embraces new technologies

The store has implemented Delfi Technologies' cloud solution and mobile app to manage the store's electronic price tags

This year, the co-operative association Tikøb could celebrate its 100th anniversary. Today, the SPAR grocery store in Tikøb is one of the stores in the chain that is at the forefront when it comes to implementing new technology. Most ...

Thumbnail-Photo: Pricing with agility at Conrad Electronic
03.11.2020   #electronic shelf labels (ESL) #price labels

Pricing with agility at Conrad Electronic

Managing flexible prices with digital shelf label technology

As one of the leading European distributors of electronics and technology, it is important for Conrad Electronic to show the right price at the right time. The retailer has therefore implemented Delfi Technologies’ automatic pricing solution ...

Thumbnail-Photo: Zebra Technologies to acquire Reflexis Systems, Inc....
10.08.2020   #POS communications #workforce deployment

Zebra Technologies to acquire Reflexis Systems, Inc.

Acquisition helps Zebra empower every worker at the edge to execute the best next action

Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced it intends to acquire Reflexis Systems, Inc., a ...

Supplier

APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Adasys GmbH – a Poindus Company
Adasys GmbH – a Poindus Company
Max-Planck-Straße 10
70806 Kornwestheim
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal
Axis Communications GmbH
Axis Communications GmbH
Adalperostraße 86
85737 Ismaning
POS TUNING Udo Voßhenrich GmbH & Co KG
POS TUNING Udo Voßhenrich GmbH & Co KG
Am Zubringer 8
32107 Bad Salzuflen
Reflexis Systems GmbH
Reflexis Systems GmbH
Kokkolastr. 5-7
40882 Ratingen