Omnichannel • 15.09.2016

New solution for department and specialty retailers in Continental Europe

Pre-packaged store management and client service applications help create a unified shopping experience

NCR Corporation, the global leader in consumer transaction technologies, announced the launch of NCR Enactor, a feature rich unified commerce solution that is available in selected countries in continental Europe. The solution is designed specifically for general merchandise, fashion, department stores and specialty retailers with more than 50 stores. Its extensive configuration options and scale enables retailers to introduce new features quickly and replicate the same seamless shopping experience across all stores and markets. NCR Enactor is available in Germany, France, Spain, Denmark and Italy with other European countries to follow.

Supplier
Logo: NCR GmbH

NCR GmbH

Steinerne Furt 67
86176 Augsburg
Germany
Photo: New solution for department and specialty retailers in Continental Europe...
Source: NCR

NCR Enactor is based on a platform independent Java-architecture and includes a suite of retail applications that span all current customer channels as well as store and estate management. It features a visual process designer that enables customers to build even the most complex applications in just a few weeks instead of months. For this, NCR utilized the unique Enactor toolkit that was developed by the architects from Retail-J and added its own global professional and managed services capabilities and experience. The result is a highly flexible solution that is inherently omni-channel in function and easy to use.

Retailers also benefit from an array of pre-packaged customer-service functions that enable them to activate apps on a customer’s mobile phone on entry into a store, use mobile phones as gift or loyalty cards and send quick response and discount codes to their devices. Furthermore, retailers can initiate customer picking orders, transmit them to a stock room runner and send SMS updates to the customer, as well as link customer orders to click and collect or parcel tracking and collection. By bringing together these new types of functions, retailers greatly enhance the value proposition for their customers.

“Fundamentally, omni-channel is about taking a holistic approach to serving customers and ensuring that operational systems are consistent and properly connected,” said Wolfgang Jonasson, vice president EMEA at NCR Retail Solutions. “NCR Enactor’s tools and applications help retailers to embrace this holistic approach with hundreds of out-of-the-box processes that are readily extended and adapted by our global service delivery team.”

NCR Enactor can be run in a private or managed cloud, as a stepped approach to an
on-premise deployment, or as part of a hybrid model where some systems are run on-demand and others on-premise. NCR services more than 6 million endpoints across 120 countries utilizing 17,000 highly trained service technicians. 24 terabyte of insights from servicing edge devices and handling 550 million transactions per day lets NCR apply unique algorithms and insight to improve availability, improve efficiency and deliver proactive service.

related articles:

popular articles:

Thumbnail-Photo: Why You Should Consider Retail Mobile Solutions To Boost Employee...
09.09.2021   #personnel management #coronavirus

Why You Should Consider Retail Mobile Solutions To Boost Employee Productivity

Retailers continue to adapt to an omnichannel environment

While retailers have put the worst of the pandemic’s effects behind them, many challenges remain. Retailers continue to adapt to an omnichannel environment, with customers still turning to curbside pickup options, as well as shopping online ...

Thumbnail-Photo: POS There is potential in every carton
30.08.2021   #POS marketing #shop equipment

POS There is potential in every carton

POS TUNING's latest product idea turns trays into real eye-catchers

How do you get the maximum presentation out of a simple cardboard tray on the shelf? This is the question that POS TUNING has been trying to answer.The point of sale is where the buying decision is made. Here, within a few seconds, an incentive to ...

Thumbnail-Photo: Thriving Through COVID-19 Via Task and Workforce Management Apps...
25.08.2021   #personnel management #coronavirus

Thriving Through COVID-19 Via Task and Workforce Management Apps

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances.

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances. Kelly Brown, Vice President of Stores at Vera Bradley, recently participated in a Fireside Chat session at the NRF Retail Converge event to ...

Thumbnail-Photo: Cloud POS technology – shaping up the future of retail and restaurant...
30.09.2021   #marketing research #POS software

Cloud POS technology – shaping up the future of retail and restaurant industries

The escalating trend of online payments is expected to strengthen the cloud POS market up to 2026

The digital payment landscape is transforming incredibly, worldwide. With specific technological advancements and penetration of cloud systems being a top priority, various corporations, retailers, and in-store leaders have pivoted to the use of ...

Thumbnail-Photo: Blue City is pushing for a sustainable future...
18.06.2021   #consulting #digitization

Blue City is pushing for a sustainable future

Installation of electronic price tags in all stores

The consumer electronics chain Blue City has a vision to achieve a leading role as a European supplier and front figure of sustainable solutions. Most recently, the chain has installed electronic price tags in all stores.Blue City buys and sells ...

Thumbnail-Photo: The intelligent seasoning for your inventory optimization...
11.08.2021   #artificial intelligence #stock level optimization

The intelligent seasoning for your inventory optimization

How to increase your sales with predictive analytics

Predictive tool options for retail and e-commerce are booming. Machine learning and artificial intelligence are used to make very accurate predictions, for example, the expected number of customers in stores, the number of products sold and upcoming ...

Thumbnail-Photo: ISE 2022 – Integrated Systems Europe: The world’s leading AV and...
20.09.2021   #digital signage #event

ISE 2022 – Integrated Systems Europe: The world’s leading AV and systems integration exhibition

01.02. - 04.02.2022 | FIRA Barcelona

Integrated Systems Europe is the world’s leading AV and systems integration exhibition. ISE 2022 will on 1-4 February 2022 showcase the world’s leading technology innovators and solutions providers. In addition we will see five days of ...

Thumbnail-Photo: E-Commerce Berlin Expo
10.09.2021   #online trading #e-commerce

E-Commerce Berlin Expo

05.05.2022 | Station, Berlin

Every single year, this pure-play e-commerce event attracts more than 10,000 international visitors and over 200 exhibitors. Every February, more than 50 speakers gather in Berlin to share their e-commerce knowledge. In the e-commerce industry, the ...

Thumbnail-Photo: Customer experience (CX) technology sets a new baseline ......
01.10.2021   #customer satisfaction #digital marketing

Customer experience (CX) technology sets a new baseline ...

... but still struggles to satisfy many, finds NTT’s research

NTT Ltd. released the 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), its annual survey assessing the global state of play for CX.Now in its 24th year, the latest GCXBR arrives at an important juncture to help ...

Thumbnail-Photo: Arvato Supply Chain Solutions in Poland starts cooperation with Sephora...
11.06.2021   #brick and mortar retail #digitization

Arvato Supply Chain Solutions in Poland starts cooperation with Sephora

Plewiska/Poland - Arvato Supply Chain Solutions is expanding its cooperation with the cosmetics company Sephora. In April 2021, the company therefore commissioned a new distribution center to support its e-commerce and B2B business in Pruszków, Poland.

The new warehouse covers an area of 7,000 square meters, making it almost 2,000 square meters larger than the previous one. One of the innovative solutions used here for Sephora is self-driving vehicles called Weasels®, which automate transport ...

Supplier

POS TUNING Udo Voßhenrich GmbH & Co KG
POS TUNING Udo Voßhenrich GmbH & Co KG
Am Zubringer 8
32107 Bad Salzuflen
CCV GmbH
CCV GmbH
Gewerbering 1
84072 Au i.d.Hallertau
SALTO Systems GmbH
SALTO Systems GmbH
Schwelmer Str. 245
42389 Wuppertal
EuroShop
EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
Reflexis Systems GmbH
Reflexis Systems GmbH
Kokkolastr. 5-7
40882 Ratingen
iXtenso - retail trends
iXtenso - retail trends
Celsiusstraße 43
53125 Bonn
Delfi Technologies GmbH
Delfi Technologies GmbH
Landgraben 75
24232 Schönkirchen
Citizen Systems Europe GmbH
Citizen Systems Europe GmbH
Otto-Hirsch-Brücken 17
70329 Stuttgart