Service & Consulting

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Thumbnail-Photo: June retail jobs increase more than 50,000 over 2017...

News • 16.07.2018

June retail jobs increase more than 50,000 over 2017

Trade war could become a ‘turning point’ in confidence

Retail industry employment in June increased by 50,200 jobs unadjusted over the same time last year despite a seasonally adjusted drop from May of 25,800, the National Retail Federation said today. The numbers exclude automobile dealers, gasoline ...

Thumbnail-Photo: Europe: Nine out of ten largest grocery chains go for an APG cash drawer...

Company News • 05.07.2018

Europe: Nine out of ten largest grocery chains go for an APG cash drawer

Long relationship with APG’s bespoke products

Many perceive a cash drawer as simply a metal box used for storing cash. While this discernment may be true to millions of shoppers it could not be any further from the truth for the shop owners. The European Central Bank’s November ...

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Thumbnail-Photo: Plastics at a tipping point

News • 04.07.2018

Plastics at a tipping point

What is the role for retailers?

Tackling plastic pollution is moving up the EU agenda as European citizens express concern at the impact of plastics on their health and the environment. Many initiatives already look for circular solutions engaging every stakeholder. This implies ...

Thumbnail-Photo: WayFair decision a win for retailers

News • 03.07.2018

WayFair decision a win for retailers

SCOTUS ruling acknowledges unforeseeable change in commerce since Quill and Bellas Hess

The Retail Industry Leaders Association (RILA), the trade association for America's largest and most innovative retailers, released a statement celebrating today's decision in South Dakota v. Wayfair, a case that focused on a ...

Thumbnail-Photo: Supreme court sales tax ruling

News • 03.07.2018

Supreme court sales tax ruling

Fair and level playing field between online and local retailers

The National Retail Federation issued the following statement from President and CEO Matthew Shay in response to a U.S. Supreme Court ruling in South Dakota v. Wayfair allowing states to require online sellers to collect sales tax the same ...

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Thumbnail-Photo: New Sales Director at Mood Media

Company News • 29.06.2018

New Sales Director at Mood Media

Heike Fortmann-Weyers has been appointed as the new Sales Director

Fortmann-Weyers reports directly to Linda Ralph, VP of International Business Development at Mood Media, the leading international provider of in-store media. For more than eight decades, the company has been improving the customer experience at the ...

Thumbnail-Photo: Retailers at risk

News • 28.06.2018

Retailers at risk

Timely shipment delivery a major concern for US transporters, freight forwarders and logistics providers

American Trucking Association reports that more than 70 percent of freight in the US is moved by trucks. The industry currently hires close to 1.46M drivers but is still falling short in order to meet rising demand due to the increase ...

Thumbnail-Photo: Habits of the new generation of shoppers

News • 26.06.2018

Habits of the new generation of shoppers

Criteo’s Generation Z report

Criteo released findings from its Gen Z report, based on the Criteo shopper story. The report analyzed shopping perceptions from thousands of members of Generation Z (Gen Z) and found that this powerful group of shoppers share a love of real-world ...

Thumbnail-Photo: Employee engagement affecting customer experience...

News • 25.06.2018

Employee engagement affecting customer experience

"A mix of metrics to measure CX"

Employee engagement has surfaced as a major concern in delivering improvements in customer experience (CX), with 86 percent of CX executives in a Gartner, Inc. survey ranking it as having an equal or greater impact than other factors such ...

Thumbnail-Photo: Stationary retail grows by 2.1 percent in 2018...

News • 22.06.2018

Stationary retail grows by 2.1 percent in 2018

GfK study on European retail

GfK anticipates a 2018 nominal turnover growth of +2.1 percent for stationary retail in the 28 EU member states. But trends within the individual countries under review vary widely. While real-value growth is expected for countries such as ...

Thumbnail-Photo: Bizerba‘s Pro Series

Company News • 14.06.2018

Bizerba‘s Pro Series

Increased Performance and New Design

Powered by a high-performance Intel® Quad Core processor, the new scale families of Bizerba‘s Pro series boast the most up-to-date design and the latest technology. Their large memory capacity enables the implementation of new features in ...

Thumbnail-Photo: Paris Retail Week

Company News • 13.06.2018

Paris Retail Week

Smart Phygital 2018 Survey Havas

Paris Retail Week, the annual event dedicated to the global commerce community, will open the doors of its fourth edition at Paris Expo Porte de Versailles on 10-11-12 September 2018. For this occasion, the Havas Paris agency, in partnership with ...

Thumbnail-Photo:  Retail food and beverage

News • 13.06.2018

Retail food and beverage

Understanding the natural, organic and clean label consumer

The belief that natural, organic, and humane agricultural practices produce foods that are healthier, tastier, or more nutritious is widespread among the general adult population. These convictions, especially among consumers who seek out clean ...

Thumbnail-Photo:  Innovative technologies for fashion retail...

Company News • 12.06.2018

Innovative technologies for fashion retail

Detego showcases in Future City Langenfeld

Detego, market leader in real-time business intelligence for the fashion retail industry, showcases its innovative retail products at Whitebox - a digital experience space for various innovative in-store applications - in Future City Langenfeld. ...

Thumbnail-Photo: Study links corporate goodness programs to big gains in retention...

News • 06.06.2018

Study links corporate goodness programs to big gains in retention

Turnover is reduced by 57 percent for employees actively engaged in company giving

Benevity, Inc., the global leader in corporate social responsibility and employee engagement software, today announced the results of the Benevity Engagement Study, an analysis of the link between participation in corporate Goodness programs and ...

Thumbnail-Photo: U.S. and EU retailers release industry approach to new GPDR...

News • 04.06.2018

U.S. and EU retailers release industry approach to new GPDR

Retailers must find appropriate methods for new data protection regulations compliance

The National Retail Federation and EuroCommerce released a paper that addresses operational challenges retailers in both the United States and the European Union face as they implement programs to comply with new EU data protection ...

Thumbnail-Photo: German retailer roll-out of NCR self-checkouts...

Company News • 01.06.2018

German retailer roll-out of NCR self-checkouts

Kaufland creates new flexibility for changing customer shopping habits

NCR Corporation, a global leader in omni-channel solutions, announced that its self-checkout solution is a key part of Kaufland’s store reinvention initiative. The German hypermarket chain embarked on a store transformation journey to help ...

Thumbnail-Photo: Enhancing the payment experience online

News • 16.05.2018

Enhancing the payment experience online

Visa and PayPal extend digital partnership in Canada

Visa and PayPal today announced an extension of their strategic partnership to Canada that will see them work collaboratively to accelerate the adoption of secure, reliable and convenient digital and mobile payments for consumers and merchants ...

Thumbnail-Photo: Consumer mindset mobile first

News • 15.05.2018

Consumer mindset "mobile first"

Criteo's 2018 global commerce review

Criteo released its global commerce review for Q1 of 2018. The report, which analyzed browsing and purchasing data from over 5,000 retailers in more than 80 countries, indicated that today's shoppers are making on-the-go purchases, and are ...

Thumbnail-Photo: Millennial parents shop differently

News • 04.05.2018

Millennial parents shop differently

NRF study finds varying shopping behavior in generations of parents

As millennials reach their late 20s and 30s, many are reaching their next step in life: parenthood. And findings from the spring edition of the National Retail Federation’s quarterly Consumer View report released today provide insight into how ...

Thumbnail-Photo: Mountain and electric bicycles leading the pack...

The U.S. bike specialty market • 30.04.2018

Mountain and electric bicycles leading the pack

Cycling trends ahead of the 2018 Bicycle Leadership Conference

The U.S. cycling market is a $5.9 billion industry, with independent bicycle dealers capturing about 52 percent of those sales and the rest of the market the remaining piece of the pie, according to retail sales data from global information ...

Thumbnail-Photo: Mastercard retires customer signatures

News • 26.04.2018

Mastercard retires customer signatures

Merchants newly empowered to simplify and speed store checkout

Mastercard announced that merchants in the U.S. and Canada can forego cardholder signatures for in-store credit and debit purchases, effective on April 13. The goal is to speed customers through checkout lines and give merchants greater control ...

Thumbnail-Photo: Outdoor and craft brew companies put public lands before profit...

News • 26.04.2018

Outdoor and craft brew companies put public lands before profit

20 brands raise money in fourth annual “We Keep It Wild” campaign

Outdoor and craft brew companies are putting public lands before profit throughout the month of April by hosting “We Keep It Wild” online promotions to benefit The Conservation Alliance. Funds raised will help further the ...

Thumbnail-Photo: Retail assistance systems: Reducing employee stress...

Analysis & Benefits • 19.04.2018

Retail assistance systems: Reducing employee stress

Interview with Andreas Starzmann, Director Digital Office at Wanzl

There are countless retail data collection technologies on the market. The challenge for the retail industry is to connect them all. The collected data then enables retailers to draw the right conclusions and plan their next steps. At EuroCIS ...

Thumbnail-Photo: Asia convenience channel set to grow 6.6 percent a year to 2022...

News • 18.04.2018

Asia convenience channel set to grow 6.6 percent a year to 2022

Results from a survey of the top ten Asian convenience retailers

Asia’s leading convenience retailers are predicted to grow 6.6 percent a year to 2022 by US$5.1trillion, according to the latest forecast from international research organisation IGD. Based on a survey of the top 10 Asian convenience ...

Thumbnail-Photo: Amazon is now the UK’s fifth largest retailer...

Study • 18.04.2018

Amazon is now the UK’s fifth largest retailer

The online giant accounted for over four pounds in every 100 pounds spent on retail in 2017

Amazon is now the fifth biggest player in UK retail, as its retail revenue continues to rise at a rapid pace, according to GlobalData a leading data and analytics company. The online pureplay continues to outstrip growth in the UK online channel ...

Thumbnail-Photo: European Commission acts to ban unfair trade practices...

News • 13.04.2018

European Commission acts to ban unfair trade practices

Regulations for fair competition in the food supply chain

The Commission is targeting the most damaging unfair trade practices to grant farmers and small and medium sized businesses greater certainty and less need to manage risks over which they have little or no control. The Commission proposes today ...

Thumbnail-Photo: Fenix Outdoor International AG acquires Royal Robbins...

News • 11.04.2018

Fenix Outdoor International AG acquires Royal Robbins

Consolidation will be made in second quarter of 2018

Fenix Outdoor International AG, a global player in branded outdoor apparel and equipment, announces that is has signed an agreement and acquired 100 percent of the U.S.-based outdoor and travel apparel company Royal Robbins.  Royal Robbins ...

Thumbnail-Photo: Online growth among housewares buyers extends to adjacent categories...

News • 05.04.2018

Online growth among housewares buyers extends to adjacent categories

“E-commerce has changed the way consumers shop for home products” (Joe Derochowski, executive director at NPD)

U.S. online sales of housewares products increased 18 percent in 2017, according to e-commerce insights from The NPD Group’s Checkout consumer receipt mining service. On average, nearly a quarter of online buyers purchased housewares ...

Thumbnail-Photo: APG Cash Drawer names POS industry veteran Nigel Ball as Vice President...

Company News • 04.04.2018

APG Cash Drawer names POS industry veteran Nigel Ball as Vice President of Sales

Global cash management solution manufacturer hires sales veteran to expand sales activities, reach, engagement and market share in North America

APG Cash Drawer, a global manufacturer of cash management solutions is proud to announce the addition of point-of-sale industry veteran Nigel Ball to the role of Vice President of Sales in North America. In this role, Mr. Ball will lead and oversee ...

Thumbnail-Photo: Encouraging retailers to introduce voluntary plastic bag charging...

Support • 03.04.2018

Encouraging retailers to introduce voluntary plastic bag charging

Retail trade bodies have launched new materials to help small stores introduce a plastic bag charging scheme

Retail trade bodies the Association of Convenience Stores and the National Federation of Retail Newsagents have launched new materials to help small stores introduce a plastic bag charging scheme following the publication of the ...

Thumbnail-Photo: Goodbye cash – or maybe not? Germany’s relationship with cash and...

Commentary • 03.04.2018

Goodbye cash – or maybe not? Germany’s relationship with cash and credit cards

Electronic payments are on the rise – cash payments continue to decline. Is that a sign that Germany will soon abolish cash? That‘s quite unlikely.

Not again! I just want to make I quick bakery run and grab a roll. Do I have enough change in my wallet? No. What about my purse? Yes, I found two Euros! That should be enough. Otherwise, I would have had to get some cash first. When it comes to ...

Thumbnail-Photo: Retailers to White House: Do right by American families on trade...

News • 28.03.2018

Retailers to White House: "Do right by American families" on trade

Some of the largest brands in retail sent a letter to President Trump

Thumbnail-Photo: C&A signs UN Womens Empowerment Principles

News • 21.03.2018

C&A signs UN Women's Empowerment Principles

Alain Caparros, CEO C&A Europe, described C&A’s commitment to gender parity as a key principle of the company’s culture

“Gender parity and women's empowerment are extremely important to C&A. Women are the driving force behind the apparel industry and our brand: 80% of our employees are women, and approximately the same percentage is true of the workers ...

Thumbnail-Photo: Artificial Intelligence: a real opportunity for brick-and-mortar...

Report • 19.03.2018

Artificial Intelligence: a real opportunity for brick-and-mortar retailers

Combining personalized service with AI to optimally reach the customer

Today’s retailers must come up with great ideas to keep up with their online competition. Artificial intelligence (AI) opens up brand-new opportunities in this area. Ralf Reich of Mindtree illustrates why AI is not just a great tool for ...

Thumbnail-Photo: It’s all about the right fabrics: an industry sector is entering the...

Interview • 15.03.2018

It’s all about the right fabrics: an industry sector is entering the digital age

”Research online, purchase offline has edged its way into the world of fabrics.“ Interview with Sven-Hendrik Timmermann from JAB ANSTOETZ Group

More than ever, today’s interior design industry has a tough time to attract customers to stores. In this interview, Sven-Hendrik Timmermann, Chief Digital Officer at JAB Josef Anstoetz KG, explains how the textile and fabric outfitter uses ...

Thumbnail-Photo: Meet the iXtenso team at EuroCIS 2018!

News • 16.02.2018

Meet the iXtenso team at EuroCIS 2018!

We will report live for you from the trade fair ground

The team of iXtenso – Magazine for Retailers will be there in Düsseldorf for the five days of EuroCIS from Feb 27th till Mar 1st to catch the most innovative trends of retail technology industry. All editorial contributions like articles, ...

Thumbnail-Photo: Dunkin’ Donuts to eliminate all polystyrene foam cups in its global...

News • 15.02.2018

Dunkin’ Donuts to eliminate all polystyrene foam cups in its global supply chain

New double-walled paper cups to phase into U.S. restaurants beginning spring 2018

As part of its commitment to serve both people and the planet responsibly, Dunkin’ Donuts announced plans to eliminate all polystyrene foam cups in its global supply chain beginning in spring 2018, with a targeted completion date of 2020. In ...

Thumbnail-Photo: Virtus – a step up with footwear innovation...

3D technology • 06.02.2018

Virtus – a step up with footwear innovation

Born out of one of Canada's best-respected shoemakers, the decade-long venture of Virtus atelier makes a new move

Since its beginning, proudly Canada-originated Virtus has been dedicated to winning customer’s hearts and heels with high-end quality comfortable service, preventative health and safety created by pioneering 3D scanning technology which did ...

Thumbnail-Photo: eBay Inc. reports fourth quarter and full year 2017 results...

News • 01.02.2018

eBay Inc. reports fourth quarter and full year 2017 results

eBay delivers record fourth quarter driven by strong holiday performance

eBay Inc., a global commerce leader, delivered revenue for the quarter ended December 31, 2017 of $2.6 billion, increasing 9% on an as-reported basis and 7% on a foreign exchange (FX) neutral basis, primarily driven by gross merchandise ...

Thumbnail-Photo: Unrealized potential in online food retailing...

Report • 30.01.2018

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Thumbnail-Photo: Industry veteran joins The Gordon Company as Vice President...

Jewelry • 22.01.2018

Industry veteran joins The Gordon Company as Vice President

Barry Lustig of Jade Trau Inc. has joined The Gordon Company as its new vice president

Barry Lustig of Jade Trau Inc. has joined The Gordon Company as its new vice president. With over 20 years in the diamond and jewelry industry with such notable firms as GIA, Cora Diamond, Lazare Kaplan and most ...

Thumbnail-Photo: Some glitter but no gold for Christmas

News • 17.01.2018

Some glitter but no gold for Christmas

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016, when they had increased 1.0 percent from the preceding year. On a total basis, sales rose 1.4 percent in December, against a growth of 1.7 ...

Thumbnail-Photo: 4POS SCO-400 EveryPLACE

Top-Produkt • 16.01.2018

4POS SCO-400 EveryPLACE

Where is EveryPLACE?

... in all places where your customers are, when they register and pay for their own purchases. 4POS has developed the 4POS SCO-400 EveryPLACE, a self-checkout solution which is highly responsive to the needs of customer-centric ...

Thumbnail-Photo: APG to display global family of pos solutions with cash management...

Company News • 12.01.2018

APG to display global family of pos solutions with cash management partners

Extensive POS solutions to enhance customer experience at NRF 2018 Big Show

APG Cash Drawer, a fast-growing global manufacturer of cash management solutions, will exhibit its latest innovations and global POS solutions at the NRF 2018 convention from January 14th – 16th, in New York City, New York. On display will be ...

Thumbnail-Photo: Ergonomic Solutions Launches SpacePole MultiClip™...

Company News • 11.01.2018

Ergonomic Solutions Launches SpacePole MultiClip™

The NextGen universal payment mount for the Ingenico Lane Series of payment terminals

Ergonomic Solutions, the acknowledged leader in the design and supply of technology mounting & mobility solutions at the Point of Sale, Point of Payment and Point of Service, today announced the launch of the SpacePole MultiClip universal ...

Thumbnail-Photo: Nordstrom Rack President Karen McKibbin to retire...

News • 10.01.2018

Nordstrom Rack President Karen McKibbin to retire

After three decades marked by expansion and success she will be retiring from Nordstrom in March

 After three decades marked by expansion and success, Karen McKibbin, president of Nordstrom Rack, will be retiring from Nordstrom in March. Karen joined Nordstrom in 1985 and has held many leadership roles within the company, ...

Thumbnail-Photo: Click & Collect: More in-store sales thanks to store pickup...

Omnichannel • 08.01.2018

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

Thumbnail-Photo: Click & Collect solution for UK retailers

News • 03.01.2018

Click & Collect solution for UK retailers

Tryzens delivers Salesforce Commerce Cloud integration for start-up HubBox

Tryzens has successfully completed the development of a pre-built integration or ‘cartridge’ for innovative UK start-up HubBox, which will enable Salesforce Commerce Cloud users to reduce the time to market for the new delivery start-up. ...

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