As the technological market leader for innovative location-based services Favendo has implemented indoor navigation over five floors in the Düsseldorf Karstadt branch. Technological basis of the navigation solution is a beacon ...
The German drugstore chain dm recently equipped nearly 25,000 of its employees with smartphones at its stores to improve merchandise management processes. Instead of scanning each individual item, employees are now able to interact with an entire ...
The customer is the focus of tomorrow's Customer Journey. Retailers can use interactive, virtual and personalized offers to attract and inspire customers at home, especially in the digital age. We have tried out the latest technologies in the ...
Out in the field, new technologies hinge on whether the people who use them also accept and adopt them. In this conversation with iXtenso, Professor Ludwig Hierl points out that things are still amiss when it comes to mobile and contactless payment ...
Visa announced it is enabling Visa payments on Fitbit’s first smartwatch – Fitbit Ionic. Eligible cardholders of participating banks will be able to make payments with Fitbit Pay, Fitbit’s new payment function, when available. With ...
Amazon’s acquisition of Whole Foods Market has come as a wake-up call to retailers who’d hoped to put off technology innovation until later. The tech giant is famously focused on innovating the customer experience and Amazon Go, ...
The consumer retail report, "Shopper-First Retailing: What Consumers Are Telling us About the Future of Shopping," reveals new insights gleaned from shopping behavioral patterns. Launched in tandem with the research is a Retail study by ...
In brick-and-mortar stores, lighting is crucial for presenting products and is therefore a key factor in the customer’s overall shopping experience. However, in addition to its lighting prowess, Osram can also contribute digital expertise, ...
Generation Consumer, the UK citizen that is empowered and comfortable with online shopping, is now using the smartphone more frequently to complete end-to-end shopping experiences in a dramatic shift in online behaviour. This is according to the ...
"Building a store for dogs takes more than slapping a bar code on a bone," said Henrik Werdelin, co-founder at Bark & Co. "BarkShop Live comes from our constant desire to know more about how our dogs see the world - and what ...
True Religion Apparel has partnered with Aptos and Formula 3 Group to enhance and extend the functionality of its Apple Watch "Band" app to redefine the practice of clienteling and next-generation in-store customer ...
Convenient and often personalised, ecommerce and mobile retail are not just eroding share of channel from the store.
Many brands are failing to let content from their apps show up in Google’s organic search results according to new research from Searchmetrics, the leader in search and content performance. These firms are potentially missing out on valuable app traffic, engagement and conversions.
Euclid Analytics released a study revealing that Wi-Fi will play an increasingly strategic role across retailers. Over the next 12-24 months, retailers plan to leverage their existing Wi-Fi infrastructure to deliver personalized in-store customer experiences and deploy advanced analytics.
Scandit has launched the new, fourth version of its Barcode Scanner SDK, Version 4.0, for the Android platform. This incorporates dynamic features including full-screen scanning, further improvements to its unique blurry scanning functionality and optimized support for all Android devices including Google Glass.
Unicoop’s mobile shopper implementation receives a retail technology award at EuroCIS for its seamless self-service shopping experience across in-store, online and mobile channels.
Tablets and smartphones get more and more interesting and important for daily retail business.
Many believe that Amazon’s new grocery delivery services will put food retailers under pressure and will see a huge increase on in-store fulfillment. As analysts have estimated that more global consumers will give online shopping a shot in 2016.
The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices than those from other regions around the world.
62 percent of US consumers will have researched Christmas gifts online by looking on Amazon this holiday shopping season, with 44% performing searches on Google according to a new study. Mobile phones are expected to play a big role, with around ...
Online retailer OTTO currently experiments with the different possible applications of the Near Field Communication (NFC) technology. But Otto is not looking for payment functions, but rather focusing on the service aspect. With an NFC-button ...
A supermarket moves with the times: Sainsbury's is now testing new ways to respond to the changing demands of today's customers at six locations in the United Kingdom. The most important new features are an extensive adaptation of the ...
Designed for use on mobile or desktop, the website allows users to snap a photograph of the UPC code on any bottle of orange juice and instantly learn whether it hails from Florida. It should come as no surprise that America loves orange ...
To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...
During the event, which in Cologne, Germany, Razorfish Global, in collaboration with Adobe, will showcase Razorshop, a leading-edge physical storefront experience that seamlessly connects the customer journey across all touch points and ...
Shopkick, the shopping companion app that makes in-store shopping more rewarding, personal and enjoyable, has blown past 15 million users worldwide, doubling its user base in one year. Shopkick’s passionate users also spent almost two ...
News that successful omni-channel retailer Argos has generated £1bn of m-commerce revenue in a year, should act as stark warning for other retail brands that fail to realise the power of mobile. That’s the message from experienced ...
MarketLive announced the results of its Q2 2015 Performance Indexreport, measuring the real-world buying behavior of millions of consumers shopping online during the second quarter of 2015. This quarter's data show that small-screen ...
While paid search and email marketing still top retailers’ list of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers. According to the State ...
ROPO - not yet more text-speak - but a new acronym (Research Online, Purchase Offline) created to explain the seismic shift in shopping behaviour of the 'mobile first' generation. This growing phenomenon means retailers are kitting out the ...
Tesco.com is the most visible British supermarket website in mobile phone searches on Google UK (Google.co.uk) performing three times better than nearest rival, Asda.com according to a new study. The research by search and content optimisation ...
Within the scope of the Regulation of the European Parliament, the payments market will continue to change. Given dwindling margins, only larger payment service providers will be able to afford the continued integration of new payment methods and ...
It is a truism that continue to be confirmed in studies: German consumers love paying with cash. Based on recent assessments by the EHI Retail Institute, nearly 80 percent of transactions in German retail is still handled with cash. According to ...
Mobiquity Networks, which powers a leading national location‐based mobile advertising and app engagement network, has partnered with Macerich to be the provider of beacon-based advertising services throughout Macerich's impressive collection ...
MOBOfree.com, the leading African social marketplace, today announced that it had experienced an increase of more than 44% in the number of registered users of MOBOfree.com in Nigeria over the past 12 months. This is resulting in a 1042% ...
London based user experience company USIO released their 2015 Millennial Youth Travel User Experience Evaluation report. This study explores 8 of the top youth travel providers and their online desktop and mobile offerings. The ...
Mobile advertising data from first quarter of 2015 shows Android not just leading in traffic, but now revenue, holding a 45.8% share of total revenue generated on the platform, Opera Mediaworks discloses today in its State of Mobile Advertising ...
Adyen has published its quarterly Mobile Payments Index (MPI), which tracks mobile payment data from web-based transactions across Adyen’s customer base. Online payments made using mobile devices continues to rise globally according to the ...
Shoppers around the world now expect omnichannel, multi-screen experiences from brands and retailers, with the average consumer using a total of five devices when making a purchase – a significant increase from the 2.8 devices reported in ...
New research from Oracle reveals that nearly 55% of millennials say a poor mobile app experience would make them less likely to use a company’s products or services. According to the global report, Millennials and mobility: how businesses ...
Datalogic is proud to announce the Datalogic Queue Busting App. This cost effective solution will improve throughput and customer satisfaction during peak hours at retail front ends. “Queue busting provides retailers the ideal ...
Beacons are a type of a low-cost, micro-location-based technology that use Bluetooth for communicating with beacon enabled devices. This technology has enormous potential to enhance the shopping experience, making it quicker and easier for ...
According to a survey conducted by Vista Retail Support, 78% of respondents said they check prices with their smartphones in store either frequently or occasionally, with electrical goods being the most popular searched category, followed by clothes ...
Last week SimiCart launched the free edition of its mobile app solution, allowing Magento web store owners to build a shopping app using any 10 of their own products. SimiCart is an automatic mobile app solution, helping ordinary retailers build ...
EarthLink Holdings recently partnered with experts from research consultants IHL Group and cloud-managed Wi-Fi solutions provider AirTight Networks to conduct one of the first-ever studies to measure the impact of the retail ...
ShopperTrak, the leading global provider of consumer behavior insights and location-based analytics, today announced an agreement with shopkick, the most widely used real-world shopping app, to deliver best-in-class in-store beacon and analytics ...
The design of the German Fashion House L+T is single sourced from the store window all the way to print advertisements. Nicole Werner, who was recently presented with the Award for Best Visual Marketing for her work, is in charge of design at the ...
Gemalto is working with Tapit, a platform used by global brands to transform their physical assets into interactive objects, to launch "Tapit and Buy". This is an innovative solution whereby the consumer taps their smartphone ...
21 million British consumers1 say they will switch banks to access mobile payments, as anticipation for new ways to pay builds, according to new research from Zapp. 44% of consumers plan to switch accounts if their current bank was unable to ...
With signs that economic growth is boosting consumer confidence in the US, a new survey has revealed that Americans still love to shop at the mall – while highlighting how the physical and virtual shopping worlds are merging, particularly for ...
