personnel management

Thumbnail-Photo: Tackling today’s retail staffing challenges with AI-powered WFM...
19.11.2021   #personnel management #artificial intelligence

Tackling today’s retail staffing challenges with AI-powered WFM

Workforce management solutions to resolve current labor shortage

Experts have attributed this difficulty finding front-line employees to a variety of factors, such as child-care responsibilities, a desire for increased wages and benefits, and concern about new COVID-19 variants.Many retailers are approaching ...

Thumbnail-Photo: Independent grocers reach record sales and profits...
16.11.2021   #personnel management #coronavirus

Independent grocers reach record sales and profits

Independents stepped up during pandemic, building on community ties and employee loyalty

The 2021 edition of the Independent Grocers Financial Survey, a joint study between the National Grocers Association (NGA) and FMS Solutions, finds record financial and operational performance benchmarks in a banner year for the $253 billion ...

Thumbnail-Photo: Success at c-stores with workforce optimization...
08.10.2021   #retail #personnel management

Success at c-stores with workforce optimization

Despite the turbulence of the past year, C-stores are almost certainly due for a promising quarter–or more.

The pandemic’s effects are receding, and the public is itching to spend and move about again. In fact, many retailers expect consumers to make both routine and leisure trips at pre-COVID-19 levels.This means C-store associates will be ...

Thumbnail-Photo: Why You Should Consider Retail Mobile Solutions To Boost Employee...
09.09.2021   #personnel management #coronavirus

Why You Should Consider Retail Mobile Solutions To Boost Employee Productivity

Retailers continue to adapt to an omnichannel environment

While retailers have put the worst of the pandemic’s effects behind them, many challenges remain. Retailers continue to adapt to an omnichannel environment, with customers still turning to curbside pickup options, as well as shopping online ...

Thumbnail-Photo: Thriving Through COVID-19 Via Task and Workforce Management Apps...
25.08.2021   #personnel management #coronavirus

Thriving Through COVID-19 Via Task and Workforce Management Apps

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances.

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances. Kelly Brown, Vice President of Stores at Vera Bradley, recently participated in a Fireside Chat session at the NRF Retail Converge event to ...

Thumbnail-Photo: Ensuring Retail Compliance During Disruptive Times...
21.07.2021   #personnel management #coronavirus

Ensuring Retail Compliance During Disruptive Times

Improving Compliance with Store Auditing Solutions

The pandemic has forced retailers to change so much about how their stores operate and function. From implementing new cleanliness and safety procedures to modifying how certain items are displayed and sold, these changes aren’t simple to ...

Thumbnail-Photo: Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM...
30.06.2021   #personnel management #coronavirus

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM Technology Value Matrix

This marks the third consecutive year as a Leader for Reflexis, now part of Zebra Technologies

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...

Thumbnail-Photo: Improving the Retail Customer Experience with Appointment Booking...
24.06.2021   #personnel management #coronavirus

Improving the Retail Customer Experience with Appointment Booking

Retailers are adapting to this new paradigm by providing customers with more ways to shop at stores

COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...

Thumbnail-Photo: Digital workers in retail: More time for important things...
19.04.2021   #personnel management #software applications

Digital workers in retail: More time for important things

Relieving employees with intelligent automation

Retail customers today demand superior quality and a world-class service experience in real time. Companies must strike a balance between the need for qualified personnel and high customer demands if they do not want to jeopardize the satisfaction ...

Thumbnail-Photo: Meeting Retail Customers’ Safety Needs During Another Disruptive Year...
31.03.2021   #personnel management #coronavirus

Meeting Retail Customers’ Safety Needs During Another Disruptive Year

Retailers have taken steps to meet the pandemic’s challenges

The year 2020 was certainly a year of disruption in the retail industry, with COVID-19 and political unrest upsetting old operational models like never before.After the initial wave of COVID-19, many stores radically changed store operations ...

Thumbnail-Photo: Psychological stress in the workplace during the Corona Pandemic...
19.03.2021   #personnel management #coronavirus

Psychological stress in the workplace during the Corona Pandemic

A guide to help employers to monitor mental strain caused by COVID19

The Department of Occupational Health (Fachbereich Gesundheit im Betrieb) of the German Social Accident Insurance (DGUV = Deutsche Gesetzliche Unfallversicherung) published a guide in PDF format in June 2020 that deals specifically with ...

Thumbnail-Photo: How to Build a Culture of Employee Engagement...
14.01.2021   #personnel management #coronavirus

How to Build a Culture of Employee Engagement

What Retail Associates Care About

We all know that frontline employee engagement is important for retailers. Not only are engaged associates committed to their jobs—staying with the organization longer and often going above and beyond to support the whole ...

Thumbnail-Photo: retail trends 3/2020: Focus on Logistics (German)...
08.12.2020   #online trading #sustainability

retail trends 3/2020: Focus on "Logistics" (German)

The current issue with tips, ideas and trends for and from the logistics industry

Ordering, delivery, supply chain, store or warehouse management - the logistics industry is diverse. High time to take a closer look at the latest tips and developments. Get a closer look at the industry in this issue of retail trends!You can find ...

Thumbnail-Photo: IKI selects Reflexis Systems intelligent workforce management to...
13.10.2020   #personnel management #workforce deployment

IKI selects Reflexis Systems intelligent workforce management to optimize labour efficiency

Lithuanian retailer will work with StrongPoint to deploy Reflexis solutions in 228 stores and across 5,000 employees

Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that IKI, one of ...

Thumbnail-Photo: Key elements of successful supply chain management...
15.07.2020   #personnel management #logistic systems

Key elements of successful supply chain management

5 tips to optimize your supply chain and mitigate risk

A chain consists of many small individual links and only works as a whole when these links connect effectively. After all, a chain is only as strong as its weakest link. The same principle applies to supply chains. What are the best practices for ...

Thumbnail-Photo: Supply chain: Know what’s on your retail shelves...
15.07.2020   #brick and mortar retail #digitization

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Thumbnail-Photo: retail trends 2/2020: focus Retail Technology (German)...
13.07.2020   #personnel management #coronavirus

retail trends 2/2020: focus "Retail Technology" (German)

The current issue with all trends around technology in retail, plus special pages concerning the COVID pandemic

Whether it's in front of store doors, in stores, or in the retailer's back office, technology is making its way into the industry.You can find our retail trends as an e-paper here. This issue is in German. Most of our articles are also ...

Thumbnail-Photo: Safe in the office
01.07.2020   #security #personnel management

Safe in the office

„SpitProt-Office“: variable protective walls from POS TUNING

The corona virus has taught us a few things in the past weeks and months: We have to be flexible, rethink and question our working life and our usual activities. ...

Thumbnail-Photo: Job maker 4.0: e-commerce
27.05.2020   #online trading #e-commerce

Job maker 4.0: e-commerce

Retail training and continuing education programs are booming

Digitization in retail and e-commerce growth present fresh challenges for retail employees and the retail world. That’s why interest in the new "E-Commerce Merchant" dual vocational training course offered by Germany’s HDE ...

Thumbnail-Photo: Take a deep breath ...and get back to work!
26.05.2020   #brick and mortar retail #personnel management

Take a deep breath ...and get back to work!

Retail employee break rooms and rest breaks in Germany

Working hard is important, but so is taking proper rest breaks! Whether we spend this time alone or with colleagues, by getting some sunlight and fresh air or by relaxing in designated rooms – we all need to take a break sometimes to relax and ...

Thumbnail-Photo: Launch: SBA’s paycheck protection program for small businesses...
09.04.2020   #personnel management #coronavirus

Launch: SBA’s paycheck protection program for small businesses

Economic relief provision to protect workers and businesses affected by the coronavirus pandemic

The U.S. Small Business Administration Administrator Jovita Carranza launched the Paycheck Protection Program, a 349 billion dollars emergency loan program created last week with the President’s signing of the Coronavirus Aid, Relief, and ...

Thumbnail-Photo: National supply chain threatened by lack of new truck drivers...
08.04.2020   #personnel management #coronavirus

National supply chain threatened by lack of new truck drivers

State Driver Licensing Agencies closed because of Corona

In response to COVID-19, at least 27 states have closed their State Driver Licensing Agencies (SDLAs – e.g. DMVs), while the remaining 23 states operate on a limited basis. With the trucking industry accountable for moving 71 percent of all ...

Thumbnail-Photo: Five customer experience considerations for retailers...
04.02.2020   #customer satisfaction #personnel management

Five customer experience considerations for retailers

From forethought to a proper execution

Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.It’s no ...

Thumbnail-Photo: Human rights in the food supply chains
18.10.2019   #sustainability #personnel management

Human rights in the food supply chains

Oxfam’s "Behind the Barcodes" campaign examine the policies and practices that affect workers and farmers

Food workers on farms and plantations that supply tea, fruit and vegetables to supermarkets continue to face human rights abuses, says Oxfam.The latest research from Oxfam’s Behind the Barcodes Campaign shows how top supermarkets’ ...

Thumbnail-Photo: Small shops & heavy advertisers less likely to ID for tobacco...
27.06.2019   #personnel management #user behavior

Small shops & heavy advertisers less likely to ID for tobacco

Study has implications for Tobacco 21 enforcement

Young people are less likely to be carded for cigarettes in certain types of shops, particularly in those that heavily advertise tobacco, a new study has found.When researchers who were 20 and 21 visited a variety of shops in a city on the verge of ...

Thumbnail-Photo: Improving performance with video training
19.06.2019   #personnel management #video marketing

Improving performance with video training

Video tutorials for inventory management or customer service excellence

Smart Retail Solutions (SRS) has announced their ProfitTrax Platform is now including Best Practice Video Training in its Advanced Analytics Suite. Their team has successfully implemented the update because they believe the key to profit improvement ...

Thumbnail-Photo: Stores with employee background checks favored...
17.06.2019   #customer satisfaction #security

Stores with employee background checks favored

Sterling’s 2019 ‘Retail Industry Screening’ survey

Sterling, expert in background and identity services, today released the results of its 2019 ‘Retail Industry Screening’ survey. An inaugural initiative, the survey examines Americans’ perspectives, experiences and concerns related ...

Thumbnail-Photo: Internal communication via app at Modehaus Ramelow...
03.06.2019   #personnel management #app

Internal communication via app at Modehaus Ramelow

Mobile chat works as a bulletin board

What's new at Modehaus Ramelow? The fashion retailer’s employees can check PIA - and share information to their heart’s content. PIA is an app for "private information exchange".More and more internal communication ...

Thumbnail-Photo: Accurate and efficient: Artificial Intelligence for hiring and...
12.12.2018   #personnel management #artificial intelligence

Accurate and efficient: Artificial Intelligence for hiring and recruiting employees

"Other channels are no longer working": Interview with Melikshah Ünver from Taledo

Skilled labor shortage, high turnover rates and the challenges of digitization: recruiting and hiring top-quality employees is especially difficult in the retail sector, particularly when companies must shake off a dull and dusty image. This is when ...

Thumbnail-Photo: Achieving goals with the right attitude
12.12.2018   #personnel management #security management

Achieving goals with the right attitude

Corporate health management is a process, not a one-time event

Employee satisfaction/engagement is critical to the success of any business, big or small. Customers notice if employees are dissatisfied with their jobs.Customer satisfaction, employee recruitment and hiring, employee retention and increasing sales ...

Thumbnail-Photo: E-commerce in furniture retail: experiment, learn, compare notes...
14.05.2018   #online trading #e-commerce

E-commerce in furniture retail: experiment, learn, compare notes

Marcus Diekmann of Matratzen Concord on the road to digital success

In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...

Thumbnail-Photo: Nordstrom Rack President Karen McKibbin to retire...
10.01.2018   #personnel management #fashion

Nordstrom Rack President Karen McKibbin to retire

After three decades marked by expansion and success she will be retiring from Nordstrom in March

 After three decades marked by expansion and success, Karen McKibbin, president of Nordstrom Rack, will be retiring from Nordstrom in March. Karen joined Nordstrom in 1985 and has held many leadership roles within the company, ...

Thumbnail-Photo: Toshiba opens Retail Innovation Theatre in Madrid...
07.11.2017   #retail #personnel management

Toshiba opens Retail Innovation Theatre in Madrid

Toshiba continues to focus on leadership and innovation in Europe

Beginning of October Michael Dimde has joined the European leadership team of Toshiba as Vice President of European Sales & Solutions. He will be responsible for delivering total store solutions to retail clients as well as overseeing the ...

Thumbnail-Photo: The connected associate
27.10.2017   #brick and mortar retail #security

The "connected" associate

With personal consulting at the POI improving the customer experience

A superficial observation of online growth rates can give the impression that e-commerce is continuing its triumphant march and stationary retail is driven back. However, industry experts know this view is too simplistic and a closer look is ...

Thumbnail-Photo: Unmanned stores: what local supply might look like in the future...
02.08.2017   #digitization #personnel management

Unmanned stores: what local supply might look like in the future

Mom-and-pop stores turn into apps

Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...

Thumbnail-Photo: The retail industry needs digital experts
27.07.2017   #retail #digitization

The retail industry needs digital experts

Companies compete for candidates and vice versa

Digital transformation calls for highly qualified staff, also when it comes to the retail sector. Specialists with years of professional experience are much sought-after and courted with creative human resources marketing campaigns. Yet this search ...

Thumbnail-Photo: Need for on-demand workers increases in retail industry...
21.07.2017   #personnel management #workforce deployment

Need for 'on-demand' workers increases in retail industry

Natural Insight reaches 35 million completed job assignments

Natural Insight, a leader in enterprise cloud and mobile applications for retail merchandising and workforce management, announced today that more than 35 million jobs assignments have been completed on its platform to date. This milestone is a ...

Thumbnail-Photo: Robots and automated processes are the future of warehouse logistics...
01.07.2017   #e-commerce #personnel management

Robots and automated processes are the future of warehouse logistics

Staff shortages and the e-commerce boom call for all resources

When e-commerce retailers sell products every few seconds, it creates enormous challenges for their logistics processes. Sufficient qualified staff is currently not available to handle these tasks. This is why automated resources such as driverless ...

Thumbnail-Photo: New Logistics & Customer Service Division
12.06.2017   #personnel management #logistics

New Logistics & Customer Service Division

American Outdoor Brands Corporation: Lewis Hornsby joins as President, Logistics & Customer Service

American Outdoor Brands Corporation (AOBC), one of the world's leading providers of firearms and quality products for the shooting, hunting, and rugged outdoor enthusiast, today announced the creation of its new Logistics & Customer ...

Thumbnail-Photo: Ross Burling is Absens new  Business Development Manager - UK, Ireland &...
27.04.2017   #LED technology #personnel management

Ross Burling is Absen's new Business Development Manager - UK, Ireland & Nordics

His focus will lay on OOH, Retail, Sports and Rental markets

Absen Europe has announced the appointment of Ross Burling to the newly created role of business development manager – UK, Ireland and Nordics. Ross will focus on OOH, Retail, Sports and Rental markets, working hand-in-glove with Absen’s ...

Thumbnail-Photo: Retail employment lower than expected in march...
12.04.2017   #brick and mortar retail #personnel management

Retail employment lower than expected in march

Aimed slower national growth

Retail industry employment decreased by 30,300 jobs in March from February, a substantially weaker-than-expected report due in part to weather patterns from mild temperatures to blizzards, the National Retail Federation said today. The numbers ...

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IK-up!
IK-up!
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Lodemannsweg 6
44319 Dortmund
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32107 Bad Salzuflen
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20 rue des Petites Ecuries
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Allee 1A
6210 Sursee
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Institut für Handelsforschung (IfH)
Dürener Str. 401b
50858 Köln
Inspire Technologies GmbH
Inspire Technologies GmbH
Leopoldstraße 1
78112 St.Georgen
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Hauffstr. 9
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ORACLE Deutschland B.V. & Co. KG
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Dürener Str. 401 b
50858 Köln
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Steinerne Furt 67
86176 Augsburg
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164 40 Kista
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46485 Wesel