
Planning staff sensibly – with empathy and AI
Interview with Maximilian Thost, Country Manager DACH at Quinyx
Interview with Maximilian Thost, Country Manager DACH at Quinyx
Turning physical stores into digital assets - 30,000 retail stores worldwide already rely on digital IoT solutions
Smart store communication solutions increase employee motivation and responsiveness
Sephora revolutionises global HR strategy with Qlik
Changing Pressures in the Retail Industry
What matters when choosing a team
Managing Labor Shortages with Intelligent Retail Solutions
Workforce management solutions to resolve current labor shortage
Independents stepped up during pandemic, building on community ties and employee loyalty
The pandemic’s effects are receding, and the public is itching to spend and move about again. In fact, many retailers expect consumers to make both routine and leisure trips at pre-COVID-19 levels.This means C-store associates will be ...
While retailers have put the worst of the pandemic’s effects behind them, many challenges remain. Retailers continue to adapt to an omnichannel environment, with customers still turning to curbside pickup options, as well as shopping online ...
As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances. Kelly Brown, Vice President of Stores at Vera Bradley, recently participated in a Fireside Chat session at the NRF Retail Converge event to ...
The pandemic has forced retailers to change so much about how their stores operate and function. From implementing new cleanliness and safety procedures to modifying how certain items are displayed and sold, these changes aren’t simple to ...
Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...
COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...
Retail customers today demand superior quality and a world-class service experience in real time. Companies must strike a balance between the need for qualified personnel and high customer demands if they do not want to jeopardize the satisfaction ...
The year 2020 was certainly a year of disruption in the retail industry, with COVID-19 and political unrest upsetting old operational models like never before.After the initial wave of COVID-19, many stores radically changed store operations ...
The Department of Occupational Health (Fachbereich Gesundheit im Betrieb) of the German Social Accident Insurance (DGUV = Deutsche Gesetzliche Unfallversicherung) published a guide in PDF format in June 2020 that deals specifically with ...
We all know that frontline employee engagement is important for retailers. Not only are engaged associates committed to their jobs—staying with the organization longer and often going above and beyond to support the whole ...
Ordering, delivery, supply chain, store or warehouse management - the logistics industry is diverse. High time to take a closer look at the latest tips and developments. Get a closer look at the industry in this issue of retail trends!You can find ...
Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that IKI, one of ...
A chain consists of many small individual links and only works as a whole when these links connect effectively. After all, a chain is only as strong as its weakest link. The same principle applies to supply chains. What are the best practices for ...
The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...
Whether it's in front of store doors, in stores, or in the retailer's back office, technology is making its way into the industry.You can find our retail trends as an e-paper here. This issue is in German. Most of our articles are also ...
The corona virus has taught us a few things in the past weeks and months: We have to be flexible, rethink and question our working life and our usual activities. ...
Digitization in retail and e-commerce growth present fresh challenges for retail employees and the retail world. That’s why interest in the new "E-Commerce Merchant" dual vocational training course offered by Germany’s HDE ...
Working hard is important, but so is taking proper rest breaks! Whether we spend this time alone or with colleagues, by getting some sunlight and fresh air or by relaxing in designated rooms – we all need to take a break sometimes to relax and ...
The U.S. Small Business Administration Administrator Jovita Carranza launched the Paycheck Protection Program, a 349 billion dollars emergency loan program created last week with the President’s signing of the Coronavirus Aid, Relief, and ...
In response to COVID-19, at least 27 states have closed their State Driver Licensing Agencies (SDLAs – e.g. DMVs), while the remaining 23 states operate on a limited basis. With the trucking industry accountable for moving 71 percent of all ...
Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.It’s no ...
Food workers on farms and plantations that supply tea, fruit and vegetables to supermarkets continue to face human rights abuses, says Oxfam.The latest research from Oxfam’s Behind the Barcodes Campaign shows how top supermarkets’ ...
Young people are less likely to be carded for cigarettes in certain types of shops, particularly in those that heavily advertise tobacco, a new study has found.When researchers who were 20 and 21 visited a variety of shops in a city on the verge of ...
Smart Retail Solutions (SRS) has announced their ProfitTrax Platform is now including Best Practice Video Training in its Advanced Analytics Suite. Their team has successfully implemented the update because they believe the key to profit improvement ...
Sterling, expert in background and identity services, today released the results of its 2019 ‘Retail Industry Screening’ survey. An inaugural initiative, the survey examines Americans’ perspectives, experiences and concerns related ...
What's new at Modehaus Ramelow? The fashion retailer’s employees can check PIA - and share information to their heart’s content. PIA is an app for "private information exchange".More and more internal communication ...
Employee satisfaction/engagement is critical to the success of any business, big or small. Customers notice if employees are dissatisfied with their jobs.Customer satisfaction, employee recruitment and hiring, employee retention and increasing sales ...
Skilled labor shortage, high turnover rates and the challenges of digitization: recruiting and hiring top-quality employees is especially difficult in the retail sector, particularly when companies must shake off a dull and dusty image. This is when ...
In 2016, discount mattress store Matratzen Concord launched its professional online store led by Marcus Diekmann (Director Digital, E-Commerce and Omnichannel). Since then, the online store has already received numerous awards. ...
After three decades marked by expansion and success, Karen McKibbin, president of Nordstrom Rack, will be retiring from Nordstrom in March. Karen joined Nordstrom in 1985 and has held many leadership roles within the company, ...
Beginning of October Michael Dimde has joined the European leadership team of Toshiba as Vice President of European Sales & Solutions. He will be responsible for delivering total store solutions to retail clients as well as overseeing the ...
A superficial observation of online growth rates can give the impression that e-commerce is continuing its triumphant march and stationary retail is driven back. However, industry experts know this view is too simplistic and a closer look is ...
Even though store hours have become more flexible these days, we probably all know the following scenario: every time we urgently need something – typically on weekends- supermarkets are already closed for the day. In the future, unmanned ...
Digital transformation calls for highly qualified staff, also when it comes to the retail sector. Specialists with years of professional experience are much sought-after and courted with creative human resources marketing campaigns. Yet this search ...
Natural Insight, a leader in enterprise cloud and mobile applications for retail merchandising and workforce management, announced today that more than 35 million jobs assignments have been completed on its platform to date. This milestone is a ...
When e-commerce retailers sell products every few seconds, it creates enormous challenges for their logistics processes. Sufficient qualified staff is currently not available to handle these tasks. This is why automated resources such as driverless ...
American Outdoor Brands Corporation (AOBC), one of the world's leading providers of firearms and quality products for the shooting, hunting, and rugged outdoor enthusiast, today announced the creation of its new Logistics & Customer ...
Absen Europe has announced the appointment of Ross Burling to the newly created role of business development manager – UK, Ireland and Nordics. Ross will focus on OOH, Retail, Sports and Rental markets, working hand-in-glove with Absen’s ...
Retail industry employment decreased by 30,300 jobs in March from February, a substantially weaker-than-expected report due in part to weather patterns from mild temperatures to blizzards, the National Retail Federation said today. The numbers ...
Employers are still coming to terms with how to accommodate the work habits of millennials. You remember Millennials, the generation that reached adulthood around 2000 and brought a fair amount of change. They prefer flexible hours, have a strong ...
APG Cash Drawer announced the addition of Lisa Hughes to the position of Distribution Channel Manager. In her role, Hughes will oversee relationships with channel contacts, specifically APG's distributors Ingram Micro, Inc. and ScanSource POS ...