automation

Thumbnail-Photo: Vending and payment – a contactless romance...
20.07.2022   #mobile payment #coronavirus

Vending and payment – a contactless romance

How the pandemic has changed the vending, retail and payment industries

The pandemic brought the rise of contactless solutions – not exclusively, but also for sales and payment. One of these solutions are vending machines.Since vending machines and payment go hand in hand, we grabbed both Moritz Haendel, Managing ...

Thumbnail-Photo: Computer vision in retail: a versatile technology...
11.07.2022   #Tech in Retail #self-checkout systems

Computer vision in retail: a versatile technology

Theft prevention, self-checkout convenience and customer analytics

Two big goals retailers have today are a) to provide a convenient checkout experience and b) to minimize loss and theft. Advanced computer vision technologies are designed to help achieve both goals. ...

Thumbnail-Photo: Top 5 retail trends for 2022 providing new opportunities...
27.06.2022   #online trading #e-commerce

Top 5 retail trends for 2022 providing new opportunities

The five most important trends in retail that entrepreneurs can use to seize their opportunities

I have always believed in getting into the mind space of our customers. So lately, I've been interviewing a lot of retail customers and have learned a great deal about the challenges retailers face. But among those challenges, there are also ...

Thumbnail-Photo: Smart mailbox for autonomous deliveries
17.06.2022   #Tech in Retail #logistics

Smart mailbox for autonomous deliveries

Dronedek announces new partnership with Speedy Eats

Dronedek Founder and CEO Dan O'Toole fields dozens of contacts each week from organizations interested in working with his company, which is one of the first in the world to offer a secure, smart mailbox designed for autonomous deliveries. ...

Thumbnail-Photo: Challenges in multichannel marketing
17.06.2022   #online trading #e-commerce

Challenges in multichannel marketing

3 major retail trends that will force change in your content creation processes

The demands on retail creative production are huge. From web to print, PoS to packaging, social to paid advertising, and more, there are endless pieces of visual content needed to power a large, multi-channel retail brand.Plus, nobody is unaware of ...

Thumbnail-Photo: retail salsa Tech Talks – Industry discussion live for the first time...
09.06.2022   #customer satisfaction #digital signage

retail salsa Tech Talks – Industry discussion live for the first time from EuroCIS 2022

Hot topics of the retail tech industry: automation & AI, smart stores, interactive touchpoints

After one and a half years of successful webtalks in the format "retail salsa – Spice up your Community", we took the EuroCIS 2022, which took place again from 31.05.-02.06. after a pandemic break, as an opportunity to organize the ...

Thumbnail-Photo: Always an open door
01.06.2022   #Tech in Retail #EuroCIS

Always an open door

Fully automated systems make it possible

Shopping when you want - that is every customer's dream. To enable retailers to fulfil this wish for their customers, Knapp Smart Solutions has developed a fully automated robot system. This way, retailers can reach their customers even outside ...

Thumbnail-Photo: Automation and AI: Never running “out of …” again...
01.06.2022   #Tech in Retail #artificial intelligence

Automation and AI: Never running “out of …” again

Webtalk: Sharp touch for your automation thanks to artificial intelligence

You know when you try a dish and you’re missing that certain something to make it really delicious? That is how your clientele may feel when they find out that, “This item is unavailable, out of stock, or available at another ...

Thumbnail-Photo: Choosing the right fit for your business
30.05.2022   #digitization #cashpoints

Choosing the right fit for your business

Finding the right drawer is easy when you know what's important

The cash drawer, in varying forms, has been a core component of the retail business for as long as people have exchanged money for goods. Any business accepting hard currency needs one but choosing the best cash drawer requires planning, ...

Thumbnail-Photo: Retailers are prioritizing innovation in IT spending...
24.05.2022   #digitization #cashpoints

Retailers are prioritizing innovation in IT spending

IT spendings went up from 20 % to 40 % in the last five years in some sectors

Retailers are increasing their IT budgets and allotting a bigger portion of those budgets to innovation. They are investing in cloud-based and automation solutions to replace aging technology to meet customer demand for omnichannel experiences and ...

Thumbnail-Photo: Robomart signs deal with Unilever to launch The Ice Cream Shop Robomarts...
17.05.2022   #Tech in Retail #smartphone

Robomart signs deal with Unilever to launch "The Ice Cream Shop" Robomarts

Pilot partnership introduces ice cream delivery – arrives in as little as two minutes

Robomart, the world’s first store-hailing service, has announced a partnership with Unilever, the world’s largest ice cream producer, under its virtual storefront, The Ice Cream Shop. Unilever will deploy a fleet of Ice Cream Robomarts ...

Thumbnail-Photo: Planning staff sensibly – with empathy and AI...
16.05.2022   #brick and mortar retail #digitization

Planning staff sensibly – with empathy and AI

Interview with Maximilian Thost, Country Manager DACH at Quinyx

Like no other event before it, the pandemic has shown retailers how important it is to have a well-functioning workforce management system. Absences due to illness or quarantine and the resulting additional workload for the employees remaining in ...

Thumbnail-Photo: From smart vending to eco-friendly deliveries...
12.05.2022   #retail #sustainability

From smart vending to eco-friendly deliveries

New report unveils consumer demand for IoT-enabled, next level retail experiences

Wireless Logic research shows British consumers increasingly want ‘Everything Now’; Significant opportunity for service providers to recommend the right IoT solutions backed by ultra-resilient cellular connectivity to help retailers stay ...

Thumbnail-Photo: Innovations in logistics from delivery to return...
11.05.2022   #Tech in Retail #logistics

Innovations in logistics from delivery to return

The new last mile: from orderable stores and smart packaging

Logistics on the so-called "last mile" can well tolerate clever solutions, the demand for orders is increasing and future-oriented, sustainable ideas are needed. This applies to delivery as well as transport packaging and the big issue of ...

Thumbnail-Photo: Serving customer expectations with fast delivery...
04.05.2022   #Tech in Retail #iXtenso videos

Serving customer expectations with fast delivery

Automated storage and retrieval system AutoStore @ NRF 2022

„Retail has truly changed,“ says Jon Schechter, Business Development Manager at AutoStore System in an interview at NRF 2022.The COVID pandemic has pushed e-commerce demand even further, customers expect fast and reliable ...

Thumbnail-Photo: Syndicated shelf intelligence data across every store and shelf...
29.04.2022   #customer satisfaction #Tech in Retail

Syndicated shelf intelligence data across every store and shelf

Real-time, continuous visibility into what’s really on store shelves

Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...

Thumbnail-Photo: American Airlines Center scores with autonomous food & beverage...
20.04.2022   #mobile payment #Tech in Retail

American Airlines Center scores with autonomous food & beverage destinations

AI-powered food & beverage markets blend frictionless and mobile ordering in debut at American Airlines Center in Dallas

American Airlines Center announced the opening of two new frictionless food and beverage experiences. In collaboration with hospitality partner Levy and its innovation studio, DBK Studio, the center has opened a new Market To-Go shop on the ...

Thumbnail-Photo: 4 tips for improving retail customer experience...
12.04.2022   #customer satisfaction #Tech in Retail

4 tips for improving retail customer experience

Customer experience can make or break a retail business, so it's vital to get it right

In the retail industry, customer experience is one of the most critical elements for success. It serves as the foundation for customer loyalty, repeat business, and word-of-mouth referrals. In other words, an excellent customer experience is what ...

Thumbnail-Photo: EuroCIS 2022: Trending topics and innovations concerning Retail...
01.04.2022   #mobile payment #payment systems

EuroCIS 2022: Trending topics and innovations concerning Retail Technology

Customer Centricity, Analytics, Payment, Connected Retail and Seamless Store

EuroCIS, The Leading Trade Fair for Retail Technology, held from 31 May to 2 June 2022 in Halls 9 and 10 of Düsseldorf Exhibition Centre is the international communication forum for innovations and trend themes, especially for technology in the ...

Thumbnail-Photo: Key enabler for store transformation programme...
31.03.2022   #Tech in Retail #cash management

Key enabler for store transformation programme

Leading Northern Ireland convenience retailer The Henderson Group selects GLORY CASHINFINITY™ solutions

Glory, a global leader in retail cash automation solutions today announced that major Northern Ireland retailer The Henderson Group, has signed a significant new order with the company for both point of sale (POS) and back-office cash recycling ...

Thumbnail-Photo: Save costs and energy with intelligent use of electricity...
12.03.2022   #digitization #sustainability

Save costs and energy with intelligent use of electricity

Bosch modernizes Telford Shopping Centre in the UK with safe and sustainable Praesensa public address system

Bosch Building Technologies has installed a digital public address and voice alarm system at Telford Shopping Centre in the UK. The IP-based Praesensa system from Bosch now provides music, announcements and emergency alerts to the retail stores, ...

Thumbnail-Photo: Top 5 robot trends 2022
24.02.2022   #Tech in Retail #artificial intelligence

Top 5 robot trends 2022

IFR reports on increase of adoption, easier operation and automation

The operational stock of industrial robots hit a new record of about 3 million units worldwide – increasing by 13% on average each year (2015-2020). The International Federation of Robotics analyzes the top 5 trends shaping robotics and ...

Thumbnail-Photo: Amazon Go or Amazon No?
07.02.2022   #brick and mortar retail #Tech in Retail

"Amazon Go" or "Amazon No"?

Our iXtenso editor tested a “just-walk-out store” from Amazon in Chicago

Is Amazon's ambitious "Amazon Go" project quietly going under? Or is it about to catch on and become ubiquitous? I tried to find answers to these questions at a store in Chicago.  ...

Thumbnail-Photo: Sam’s Club relies on new automation
02.02.2022   #Tech in Retail #logistic solutions

Sam’s Club relies on new automation

Sam’s Club starts national deployment of automated inventory analytics robots

Sam’s Club, a division of Walmart Inc. and a leading membership warehouse club, today announced the national, chain-wide roll out of Inventory Scan that will be added to their existing fleet of robotic scrubbers in partnership with Brain Corp ...

Thumbnail-Photo: Aldi opens checkout-free concept store for public testing...
25.01.2022   #mobile payment #Tech in Retail

Aldi opens checkout-free concept store for public testing

Aldi, the UK’s fifth largest supermarket, has opened its first checkout-free store in London

The Aldi Shop&Go concept store in Greenwich opened last week for public testing, having been tested by Aldi colleagues in recent months.The new trial store, which is situated on Greenwich High Street, allows customers to complete their shop ...

Thumbnail-Photo: Retail Supply Chain & Logistics Expo
21.01.2022   #retail #Tech in Retail

Retail Supply Chain & Logistics Expo

2nd & 3rd March 2022 - ExCeL London

Retail Supply Chain & Logistics Expo is the ultimate hub for retailers to source the solutions that will ensure their supply chain is running as smoothly and efficiently as possible. Taking place at London’s ExCeL on the 2nd & 3rd ...

Thumbnail-Photo: AI Counter tech: future of unmanned retail stores and ability to scan...
08.01.2022   #Tech in Retail #food retail

AI Counter tech: future of unmanned retail stores and ability to scan objects

INFINIQ reveals next-generation retail tech at CES 2022

INFINIQ, an artificial intelligence (AI) and autonomous driving data service company, unveiled its autonomous driving and retail innovation technology at CES 2022 from Jan. 5-7, 2022 in Las Vegas.INFINIQ presents a self-checkout solution and CES ...

Thumbnail-Photo: Fully autonomous delivery robot delivering in both indoor and outdoor...
07.01.2022   #Tech in Retail #EuroCIS 2022 – technology special

Fully autonomous delivery robot delivering in both indoor and outdoor environments

Ottonomy unveils Ottobot at CES 2022 in Las Vegas

At CES 2022, Ottonomy unveils Ottobots, a fleet of fully autonomous delivery robots for restaurant and retail industries for both indoor and outdoor environments. Ottonomy recently made announcements in partnership with CVG Airport and Presto ...

Thumbnail-Photo: Sainsbury’s introduces contactless, checkout-free shopping with...
28.12.2021   #brick and mortar retail #coronavirus

Sainsbury’s introduces contactless, checkout-free shopping with SmartShop Pick & Go

New initiative available at Holborn Circus using Amazon’s Just Walk Out technology

Sainsbury’s is launching a new in-store digital innovation with a contactless, checkout-free way to shop. Building on the success of SmartShop, which grew 173% last year, SmartShop Pick & Go is using Amazon’s Just Walk Out ...

Thumbnail-Photo: 2022 predictions: more checkout-free stores, more competion for Amazon...
24.12.2021   #retail #Tech in Retail

2022 predictions: more checkout-free stores, more competion for Amazon

GlobalData predicts rapid international expansion for checkout-free stores, more non-food stores and increased competition for Amazon

Also known as ‘ambient commerce’, checkout-free shopping allows customers to walk straight out with the items they want, as a range of technology tracks their movements and automatically charges their accounts. According to company ...

Thumbnail-Photo: Benefits of Self-Service Payment Solutions & How They Can Help Improve...
20.12.2021   #delivery #supply chain management

Benefits of Self-Service Payment Solutions & How They Can Help Improve Customer Experience

They can also offer convenience, flexibility and some greatly needed assistance in relieving queues.

Self-service checkouts are now commonplace – we see them almost everyday in grocery stores, take-out restaurants and even at entertainment venues like cinemas and theme parks. Not only do self-service checkouts provide an option for those who ...

Thumbnail-Photo: Israeli companies cooperate on smart shopping carts...
18.12.2021   #Tech in Retail #food retail

Israeli companies cooperate on smart shopping carts

Supermarket chain Machsanei Hashuk integrates solution by WalkOut for intelligent shopping carts

The Israeli company WalkOut, the developer of an autonomous end-to-end frictionless shopping solution, announces an extensive cooperation agreement with Machsanei Hashuk, one of the largest supermarket chains in Israel. As part of the ...

Thumbnail-Photo: Self-driving kiosk: wave, buy, snack
13.12.2021   #Tech in Retail #food retail

Self-driving kiosk: wave, buy, snack

REWE and Vodafone put first self-driving kiosk on the road

A kiosk on four wheels - this may not be new and somehow it is, because: The snacks are on the road without a driver*. The innovation unit REWE digital of the food retailer REWE makes common cause with the telecommunications company Vodafone and ...

Thumbnail-Photo: Tackling today’s retail staffing challenges with AI-powered WFM...
19.11.2021   #personnel management #artificial intelligence

Tackling today’s retail staffing challenges with AI-powered WFM

Workforce management solutions to resolve current labor shortage

Experts have attributed this difficulty finding front-line employees to a variety of factors, such as child-care responsibilities, a desire for increased wages and benefits, and concern about new COVID-19 variants.Many retailers are approaching ...

Thumbnail-Photo: The Most Important Characteristics Of A Shipping Label Printer...
12.11.2021   #delivery #supply chain management

The Most Important Characteristics Of A Shipping Label Printer

There are many aspects of a printing solution that can make them or break them when it comes to being suitable for printing shipment labels.

All over the world, shipment labels are being printed, applied, scanned, and read. Therefore, it’s paramount that the label printer can deliver clear and accurate prints. However, it doesn’t stop there – reliability, printer ...

Thumbnail-Photo: Tesco opens new checkout-free store ‘GetGo’...
28.10.2021   #app #food retail

Tesco opens new checkout-free store ‘GetGo’

Shopping and paying without scanning products or using checkouts

Tesco has opened its first checkout-free store in central London on October 19th, giving customers the opportunity to shop and pay without scanning a product or using a checkout. This new store trial, GetGo, offers customers the same Tesco products ...

Thumbnail-Photo: Instacart acquires Caper AI
26.10.2021   #food retail #omnichannel

Instacart acquires Caper AI

Smart cart and smart checkout technologies

Instacart announced its acquisition of Caper AI (“Caper”), an AI-powered shopping cart and checkout technology platform. With this acquisition, Instacart aims to help retailers unify the in-store and online shopping experience for ...

Thumbnail-Photo: The first cashier-free supermarket inaugurated in Dubai...
21.10.2021   #food retail #refrigeration cabinets

The first cashier-free supermarket inaugurated in Dubai

Unmanned stores with remote-controlled counters

“The world of retail is evolving and digital transformation will be the engine of change. Customers are increasingly demanding and they are asking for a fast, pleasant and safe shopping experience. The innovation will support retailers in this ...

Thumbnail-Photo: Alibabas self-driving delivery robots deliver over one million orders in...
14.10.2021   #logistics #delivery

Alibaba's self-driving delivery robots deliver over one million orders in China

Plans, to expand the "Xiaomanlv" fleet to 10,000 vehicles

Alibaba Group’s autonomous delivery robots reached a milestone this week, delivering more than a million parcels in China within one year of their launch.In a show of efficiency, just 200 of the robots have carried parcels to more than 200,000 ...

Thumbnail-Photo: Customer experience (CX) technology sets a new baseline ......
01.10.2021   #customer satisfaction #digital marketing

Customer experience (CX) technology sets a new baseline ...

... but still struggles to satisfy many, finds NTT’s research

NTT Ltd. released the 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), its annual survey assessing the global state of play for CX.Now in its 24th year, the latest GCXBR arrives at an important juncture to help ...

Thumbnail-Photo: Tally the robot: Schnuck Markets deploys intelligent robots chainwide...
10.09.2021   #brick and mortar retail #coronavirus

Tally the robot: Schnuck Markets deploys intelligent robots chainwide

Grocer expands partnership with Simbe to bring thecomprehensive retail management solution to all Schnucks stores

On August 26 Schnuck Markets announced an industry-first chainwide expansion with Simbe Robotics’ to further elevate the grocer’s business operations and customer experience.Building on previous successful expansions, the multi-year ...

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