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coronavirus

How does the Corona pandemic affect the retail industry? What tools and creative solutions can retailers use to revitalize their businesses? We're keeping you updated.

Thumbnail-Photo: Retail as powerful stream of revenue
22.07.2021   #online trading #e-commerce

Retail as powerful stream of revenue

Influential media organizations to partner with retailers

The COVID-19 pandemic has created synergistic opportunities for media and retail companies, as consumers find themselves spending more time online. Large online media and entertainment organizations are now partnering with retailers to provide ...

Thumbnail-Photo: Ensuring Retail Compliance During Disruptive Times...
21.07.2021   #personnel management #coronavirus

Ensuring Retail Compliance During Disruptive Times

Improving Compliance with Store Auditing Solutions

The pandemic has forced retailers to change so much about how their stores operate and function. From implementing new cleanliness and safety procedures to modifying how certain items are displayed and sold, these changes aren’t simple to ...

Thumbnail-Photo: Employment situation in the U.S. in June 2021 due to Corona pandemic...
20.07.2021   #brick and mortar retail #retail

Employment situation in the U.S. in June 2021 due to Corona pandemic

Worse numbers compared to pre-pandemic level but recovery is in progress

Total nonfarm payroll employment rose by 850,000 in June 2021 compared to May, and the unemployment rate was little changed at 5.9 percent, the U.S. Bureau of Labor Statistics reported. Notable job gains occurred in leisure and hospitality, public ...

Thumbnail-Photo: Retail is surging
15.07.2021   #e-commerce #brick and mortar retail

Retail is surging

Sales to grow by up to 13.5% in 2021

Retail sales are growing at unprecedented rates. Earlier this month, NRF upwardly revised its retail sales forecast to grow between 10.5% and 13.5% in 2021. This is the highest growth rate we have ever forecast. May retail sales were 17.3% higher ...

Thumbnail-Photo: Post-Covid shopping trends
14.07.2021   #e-commerce #customer satisfaction

Post-Covid shopping trends

NPD Report: Demand for home products will endure

Small appliances and housewares products were in high demand in 2020 as consumer routines were disrupted and they looked to these products to make the most of their living spaces, as they spent more time at home. As consumers move outside the ...

Thumbnail-Photo: Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM...
30.06.2021   #personnel management #coronavirus

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM Technology Value Matrix

This marks the third consecutive year as a Leader for Reflexis, now part of Zebra Technologies

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...

Thumbnail-Photo: Brick and Click: Pre-pandemic levels amid healthy spending...
29.06.2021   #e-commerce #brick and mortar retail

Brick and Click: Pre-pandemic levels amid healthy spending

E-commerce growth remains elevated, in-store shopping rebounds in a big way

U.S. discretionary spending on general merchandise continues to be healthier than expected. Dollar sales for the week ending June 12, 2021 rose 15% over the same period two years ago, continuing at a pace that exceeds the 9% growth over last year, ...

Thumbnail-Photo: Flexible payment: huge growth expected
24.06.2021   #e-commerce #mobile payment

Flexible payment: huge growth expected

Buy now pay later services spend to reach $995 billion globally in 2026

A new study from Juniper Research has found that spending via buy now pay later services, which are integrated within eCommerce checkout options, including fixed instalment plans and flexible credit accounts, will reach $995 billion in 2026, from ...

Thumbnail-Photo: Improving the Retail Customer Experience with Appointment Booking...
24.06.2021   #personnel management #coronavirus

Improving the Retail Customer Experience with Appointment Booking

Retailers are adapting to this new paradigm by providing customers with more ways to shop at stores

COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...

Thumbnail-Photo: Change in eating and shopping habits
18.06.2021   #coronavirus #food retail

Change in eating and shopping habits

Studies reveal how COVID-19 influenced food choices, attitudes and prices

Studies being presented at "Nutrition 2021 Live Online" bring new insights into how people ate, shopped and felt about food as the COVID-19 pandemic unfolded. Here are the highlights:Many adults consumed more unhealthy foods and ...

Thumbnail-Photo: Keeping Paris clean
16.06.2021   #sustainability #coronavirus

Keeping Paris clean

Carrefour is launching a new used mask recycling service in its stores

The nice weather and the reopening of shops and restaurants means that life is getting back to normal in Paris, and that means more rubbish being left on the streets. ...

Thumbnail-Photo: HEMA Buttons Up Omni-channel Supply Chain Transformation with Blue Yonder...
07.06.2021   #brick and mortar retail #digitization

HEMA Buttons Up Omni-channel Supply Chain Transformation with Blue Yonder

Department store retailer increases forecast accuracy leading to improved planner productivity and better fulfilment with AI/ML-powered Luminate Planning

Ensuring the right inventory is available to meet customer demands became even more important during the COVID-19 pandemic. Thanks to its recent digital transformation with Blue Yonder’s cloud-based ...

Thumbnail-Photo: Foot traffic and behavioral analytics converge with digital signage...
02.06.2021   #brick and mortar retail #digital signage

Foot traffic and behavioral analytics converge with digital signage

More customer loyalty based on invaluable information

Brick-and-mortar retailers have recently been facing the most dramatic and rapid changes. In order to survive and thrive, they now must adapt and have a definitive understanding of customer behavior. They need to know the number of shoppers, detect ...

Thumbnail-Photo: A strong but changed retail industry looks to the future....
01.06.2021   #e-commerce #brick and mortar retail

"A strong but changed retail industry looks to the future."

Retail experts at NPD discussed future retail trends

The retail industry is now doing better than many retailers expected last year as stores, offices, and schools shut down across the country. In fact, compared to last year, discretionary retail sales revenue in the U.S grew 17% from January 1 ...

Thumbnail-Photo: Post Corona wardrobe refresh
21.05.2021   #e-commerce #brick and mortar retail

Post Corona wardrobe refresh

More than half of the Canadians plan to buy new clothing when the pandemic is over

More than 50% of Canadian consumers plan to purchase new clothing once pandemic restrictions are relaxed, according to a new report from The NPD Group. The desire for a wardrobe refresh is even stronger when it comes to consumers aged 18-34 as over ...

Thumbnail-Photo: Contactless same day delivery in under two hours...
20.05.2021   #coronavirus #food retail

Contactless same day delivery in under two hours

Walgreens launches new delivery option for more than 24,000 products

Walgreens is now offering customers even more convenient, safe and easy shopping solutions through the launch of Same Day Delivery in under two hours for retail products. Customers nationwide are now able to order more than 24,000 items directly ...

Thumbnail-Photo: Post-corona ‚feel-better situation‘ for consumers...
12.05.2021   #brick and mortar retail #customer satisfaction

Post-corona ‚feel-better situation‘ for consumers

Economy could see the fastest growth since 1980s when the crisis is over

With more businesses reopening and bringing employees back to work, the U.S. economy is on firm footing and could see its fastest growth in more than three decades, National Retail Federation Chief Economist Jack Kleinhenz said today.“While ...

Thumbnail-Photo: Towards a cashless society due to the corona crisis?...
11.05.2021   #mobile payment #coronavirus

Towards a cashless society due to the corona crisis?

The impact of the corona pandemic on payment attitudes – ECB survey

In order to measure the impact of the pandemic on cash trends, an ECB survey was rolled out in all euro area in July 2020. Therefore the IMPACT survey gives a view of possible changes in the payment attitude of consumers and their payment behavior ...

Thumbnail-Photo: Cash versus cashless: payment attitudes of European consumers...
06.05.2021   #coronavirus #smartphone

Cash versus cashless: payment attitudes of European consumers

Contactless payment methods are gaining importance, but cash has not yet been written off

In 2019, the European Central Bank (ECB) conducted a study on the payment attitudes of consumers in the euro area. The study called SPACE assesses consumers’ use of cash and non-cash payment instruments at the level of each participating euro ...

Thumbnail-Photo: More than just a technical gimmick: augmented reality in retail...
05.05.2021   #e-commerce #brick and mortar retail

More than just a technical gimmick: augmented reality in retail

How to bring your retail space to your customer's home

When the shop doors have to remain closed due to pandemic regulations and customers switch to online offerings, the digital shopping experience from smart devices should be made as eventful as possible. This is where the use of artificial ...

Thumbnail-Photo: Integrated shopping systems instead of data silos...
03.05.2021   #e-commerce #digitization

Integrated shopping systems instead of data silos

How retailers can increase their efficiency in 2021

The new year started out with plenty of challenges for retailers. While over-the-counter retail is struggling with shop closures and a shortfall in sales in the second lockdown, online retail has to handle the increased volume of customer enquiries ...

Thumbnail-Photo: European eCommerce revenue to hit a 30% jump amid pandemic...
28.04.2021   #online trading #e-commerce

European eCommerce revenue to hit a 30% jump amid pandemic

Fashion, electronics, and media to generate half the revenues in 2021

The COVID-19-led boom in online sales has caused an impressive growth of the European eCommerce market, both in terms of revenue and the number of users. As millions of people continue switching from brick-and-mortar shops to webshops, Europe's ...

Thumbnail-Photo: You don’t need big tech investments, but creativity...
28.04.2021   #online trading #e-commerce

You don’t need big tech investments, but creativity

How brick-and-mortar retail can profit during (or thanks to!) the lockdown

The Corona pandemic has led to an immediate dovetailing of brick-and-mortar and online retail. This development is overdue, says Gerold Wolfarth, Founder & CEO of bk Group. We don't need large tech investments, but creativity, he points ...

Thumbnail-Photo: One-third of consumers will increasingly use buy online, pickup-in store...
13.04.2021   #coronavirus #omnichannel

One-third of consumers will increasingly use buy online, pickup-in store services

Consumer surveys on order pick-up preferences and BOPIS

The global pandemic has drastically changed consumer behaviors – most notably, the way in which we shop. In fact, U.S. ecommerce sales increased more last year than they have in the past two decades – and Buy Online, Pickup In-Store ...

Thumbnail-Photo: Multichannel retail adoption accelerated during 2020 holidays...
08.04.2021   #e-commerce #coronavirus

Multichannel retail adoption accelerated during 2020 holidays

GlobalData report on ecommerce development during pandemic

New research on the shopping habits of over 107,000 consumers since the start of the pandemic has shown that COVID-19 impacts drove increased adoption and growth of multichannel retail, further cementing its role in retail going forward.Online ...

Thumbnail-Photo: Meeting Retail Customers’ Safety Needs During Another Disruptive Year...
31.03.2021   #personnel management #coronavirus

Meeting Retail Customers’ Safety Needs During Another Disruptive Year

Retailers have taken steps to meet the pandemic’s challenges

The year 2020 was certainly a year of disruption in the retail industry, with COVID-19 and political unrest upsetting old operational models like never before.After the initial wave of COVID-19, many stores radically changed store operations ...

Thumbnail-Photo: Keep your POS and label printers free of germs and viruses...
30.03.2021   #coronavirus #printers

Keep your POS and label printers free of germs and viruses

After rigorous testing – Citizen Systems announce that their printers are disinfectant ready

Considering the current pandemic and the spread of the coronavirus, sanitation and cleanliness are now more important than ever. In order to stunt the spread of illness, countries all over the world have adopted hygienic concepts, specifically ...

Thumbnail-Photo: Retail statistics, trends and forecasts for 2021...
23.03.2021   #e-commerce #brick and mortar retail

Retail statistics, trends and forecasts for 2021

Outlook: omnichannel, mobile, and social commerce

Without a doubt, COVID-19 changed the way most people see the world, and retail was one of the hardest-hit sectors. In October 2020, in-store footfall in the US was a massive 34.5% lower than October 2019, and 60% of customers said that COVID-19 may ...

Thumbnail-Photo: Psychological stress in the workplace during the Corona Pandemic...
19.03.2021   #personnel management #coronavirus

Psychological stress in the workplace during the Corona Pandemic

A guide to help employers to monitor mental strain caused by COVID19

The Department of Occupational Health (Fachbereich Gesundheit im Betrieb) of the German Social Accident Insurance (DGUV = Deutsche Gesetzliche Unfallversicherung) published a guide in PDF format in June 2020 that deals specifically with ...

Thumbnail-Photo: How do technologies find their way into retail?...
17.03.2021   #brick and mortar retail #coronavirus

How do technologies find their way into retail?

Rolf Schumann, CDO of the Schwarz Group, provides answers at the "Retail Innovation Days"

Tech is cool! Gimmicks, gadgets, gizmos – they impress and inspire quickly. However, it often takes much longer than technology experts and developers initially predict before the technologies actually arrive in everyday life and are used by ...

Thumbnail-Photo: Touchless Feedback
16.03.2021   #customer satisfaction #customer relationship management

Touchless Feedback

The Wall Street Journal published an article about Instant Feedback ‘Smiley’ Buttons

The Wall Street Journal, after interviewing our co-founder and Executive VP of Strategic Alliances, Ville Levaniemi, published an article titled “Instant Feedback ‘Smiley’ Buttons Go Touchless in Pandemic”. The article ...

Thumbnail-Photo: What the payment future is about
08.03.2021   #brick and mortar retail #mobile payment

What the payment future is about

Interview with John Kolthof, Chief Commercial Officer, CCV GmbH

We asked our CCO John Kolthof about the future of the payment industry. What megatrends does John see and how do they influence CCV’s day-to-day business? Read more in our interview. ...

Thumbnail-Photo: COVID-19 lockdowns kill small businesses
24.02.2021   #consulting #coronavirus

COVID-19 lockdowns kill small businesses

Snackable Solutions community for actionable tips to survive

The government lockdowns in response to the COVID-19 pandemic may destroy small businesses. In response to widespread lockdowns on small businesses around the United States, Dennis Consorte founded Snackable Solutions. It is a community where ...

Thumbnail-Photo: Automated and touchless associate health screening solution...
23.02.2021   #coronavirus #kiosk terminals

Automated and touchless associate health screening solution

Sam’s Club launches contactless kiosk for COVID-19 screening

Sam’s Club has developed an automated and 100% touchless health screening kiosk for their associates. The new health screening kiosk, currently rolling out to the clubs across the country, enables a safer, quicker and more reliable COVID-19 ...

Thumbnail-Photo: First free masks-vending bus in Saigon, Vietnam...
18.02.2021   #customer satisfaction #coronavirus

First free masks-vending bus in Saigon, Vietnam

Community event "Bus Mask"

DONY Garment Company, a subsidiary of DONY International Corporation and one of the largest manufacturers of workwear, casual clothing, and uniforms in Viet Nam, has responded to the threat of the COVID-19 pandemic by designing and manufacturing a ...

Thumbnail-Photo: How COVID-19 vaccines will impact current shopping habits?...
08.02.2021   #brick and mortar retail #security

How COVID-19 vaccines will impact current shopping habits?

Americans still expect safety precautions in-store

For some, widespread vaccinations offer a glimmer of hope that life will soon return to normal. However, with many Americans (44 percent) planning not to receive the vaccine, consumers say vaccinations will hardly change their current shopping ...

Thumbnail-Photo: Consumer packaged goods purchases grew 19% in 2020...
27.01.2021   #coronavirus #customer retention

Consumer packaged goods purchases grew 19% in 2020

Fueled by the pandemic, half of Americans tried new brands

As consumers hunkered down at home during most of last year, their spending on consumer packaged goods (CPG) grew an average of 19% in 2020 compared to 2019 according to the latest data from NCSolutions. The COVID-19 pandemic caused a ...

Thumbnail-Photo: The 6 technology trends affecting the security sector in 2021...
15.01.2021   #brick and mortar retail #security

The 6 technology trends affecting the security sector in 2021

The trends are shaped by how and why technologies are used

It’s useful when looking forward to first look backward: hindsight has a wonderful way of providing context for future-gazing activity. And when looking back over the past year, one insight could understandably be that attempting to predict ...

Thumbnail-Photo: How to Build a Culture of Employee Engagement...
14.01.2021   #personnel management #coronavirus

How to Build a Culture of Employee Engagement

What Retail Associates Care About

We all know that frontline employee engagement is important for retailers. Not only are engaged associates committed to their jobs—staying with the organization longer and often going above and beyond to support the whole ...

Thumbnail-Photo: Automated grocery PickUp kiosk for contactless grocery service...
11.01.2021   #coronavirus #food retail

Automated grocery PickUp kiosk for contactless grocery service

Albertsons Companies debuts kiosk at Jewel-Osco store in Chicago

Albertsons Companies announced that it is the first American grocer to pilot an automated and contactless grocery PickUp kiosk. The kiosk, located at one of its Jewel-Osco stores in Chicago, demonstrates continued expansion of the company’s ...

Thumbnail-Photo: How the industry thinks: The most important trends for 2021...
05.01.2021   #brick and mortar retail #digitization

How the industry thinks: The most important trends for 2021

What awaits retailers after the first Corona year?

2020 – most certainly not an easy year. But many agree: The only way forward is to look ahead. So we asked industry insiders – retailers, academics, manufacturers – what they expect for this year. How will changing customer ...

Thumbnail-Photo: Local shops are lifelines for communities across Wales...
21.12.2020   #coronavirus #marketing

Local shops are lifelines for communities across Wales

ACS report shows vital role of convenience stores during pandemic

ACS’ ‘2021 Welsh Local Shop Report‘ has revealed the vital role that convenience stores play in the lives of customers and communities across Wales, particularly to those who may be more isolated or vulnerable.Findings from the ...

Thumbnail-Photo: Bra-shopping during COVID-19 pandemic
15.12.2020   #brick and mortar retail #customer satisfaction

Bra-shopping during COVID-19 pandemic

M&S launches contact-free bra fit service in England & Wales

On Thursday 3rd December M&S has launched a contact-free bra fit service at 64 of its biggest stores in England & Wales.The contact-free offering will be run by M&S’s team of lingerie experts and the consultations will include the ...

Thumbnail-Photo: Beauty shoppers won’t try new products when shopping online...
26.11.2020   #online trading #e-commerce

Beauty shoppers won’t try new products when shopping online

‘Virtual’ try-on technology positively impacts 45% of beauty shoppers

While nearly half (44%) of beauty shoppers in a new survey agree that they have bought more beauty and skincare products online (rather than in store) over the last 6 months, the research reveals that 56% (rising to 62% among female shoppers) tend ...

Thumbnail-Photo: Retail grocery chain implementing sterile cart system...
05.11.2020   #coronavirus #hygiene

Retail grocery chain implementing sterile cart system

Hy-Vee uses a hospital-grade, automated cleaning system for shopping carts

Hy-Vee, Inc. is introducing an automated cleaning system that fully cleans and sanitizes shopping carts after every use. By mid-November, more than 200 Hy-Vee stores across its eight-state region will have a Sterile Cart system in operation.This ...

Thumbnail-Photo: AR: Touchless virtual makeup try-on solutions...
02.11.2020   #coronavirus #award

AR: Touchless virtual makeup try-on solutions

e-COSMETIC 360 Award winner for groundbreaking innovation in Beauty Tech category

Perfect Corp. is named a winner of the e-COSMETIC 360 Award in the Beauty Tech category. The special announcement took place at the virtual event on October 12 & 13. The winners were selected on the basis of criteria such as the innovative ...

Thumbnail-Photo: Alabama retailer represents NGA on pandemic’s impact on small food...
07.10.2020   #coronavirus #food retail

Alabama retailer represents NGA on pandemic’s impact on small food businesses

Independent grocer Jimmy Wright testifies before U.S. House Committee on Small Business

Independent grocer Jimmy Wright, owner of Opelika, Alabama-based Wright’s Market, testified before the U.S. House of Representatives Committee on Small Business on Wednesday, Sept. 30, 2020, on behalf of the National Grocers Association (NGA), ...

Thumbnail-Photo: Offline stores sales in US department stores decline by 75% in Q2 2020...
25.09.2020   #e-commerce #brick and mortar retail

Offline stores sales in US department stores decline by 75% in Q2 2020

... as e-commerce is set to grow by 20% in 2020

According to the research data analyzed and published by StockApps.com, US department stores reported a 75% drop in sales during Q2 2020. The report estimated a decline of 60% for the whole year, while predicting a 20% increase in e-commerce for the ...

Thumbnail-Photo: Labor Day ads up, consumers’ planned spend down...
04.09.2020   #online trading #e-commerce

Labor Day ads up, consumers’ planned spend down

Half of consumers plan to purchase items for Labor Day

Numerator has launched a consumer sentiment survey to understand how people plan to celebrate, shop, and spend for Labor Day. Overall, almost two-thirds of consumers expect to celebrate and shop for Labor Day differently this year and 49% expect to ...

Thumbnail-Photo: Grocery consumers increasingly anxious about rising food prices...
31.08.2020   #customer satisfaction #coronavirus

Grocery consumers increasingly anxious about rising food prices

U.S. had the largest increase of any country in the dunnhumby Worry Index, corresponding to strong uptick in U.S. COVID-19 cases

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes and behavior. The dunnhumby Consumer Pulse Survey found that the U.S. ...

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