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coronavirus

How does the Corona pandemic affect the retail industry? What tools and creative solutions can retailers use to revitalize their businesses? We're keeping you updated.

Thumbnail-Photo: NRF Economist: Watch what consumers do, not what they say as recovery...
12.10.2021   #brick and mortar retail #coronavirus

NRF Economist: "Watch what consumers do, not what they say" as recovery continues

Despite falling consumer confidence, shoppers are continuing to spend

“With consumer spending accounting for roughly two-thirds of U.S. gross domestic product, all eyes are closely watching shoppers’ ability to drive the economy,” NRF economist Kleinhenz said.“If consumer finances are any ...

Thumbnail-Photo: COVID-19 in brick-and-mortar retail
01.10.2021   #brick and mortar retail #retail

COVID-19 in brick-and-mortar retail

Updates on developments concerning COVID pandemic

The Corona pandemic is an ongoing predicament with constant changes and challenges for all involved, people, societies and industries. Here we collect news on the pandemic situation for the retail industry. ...

Thumbnail-Photo: Inaugural supply chain 360 event in 2022
24.09.2021   #sustainability #coronavirus

Inaugural supply chain 360 event in 2022

NRF helps retailers to face ongoing global supply chain challenges

The National Retail Federation has announced its new annual NRF Supply Chain 360 event that will convene the retail industry’s leading professionals in the fields of supply chain and sustainability on June 20-21 in Cleveland, Ohio, to address ...

Thumbnail-Photo: NRF announces Brian Cornell as The visionary 2022...
22.09.2021   #customer satisfaction #retail

NRF announces Brian Cornell as "The visionary 2022"

Target CEO wins the the Visionary Award for his strong commitment to his team and customers

The National Retail Federation has announced that Target Board Chairman and Chief Executive Officer Brian Cornell will receive The Visionary award, given each year to an outstanding retail industry leader. The award will be presented during the ...

Thumbnail-Photo: Explosive E-commerce growth driving tech investments in supply chain...
17.09.2021   #e-commerce #digitization

Explosive E-commerce growth driving tech investments in supply chain execution system

E-commerce shows no signs of slowing down

New research from Reuters Events Supply Chain in partnership with Blue Yonder reveals the priority strategies and investments for supply chain execution and risk management within transportation and warehousing. Following a year of intense ...

Thumbnail-Photo: Innit and Google Cloud partner to help retailers personalize grocery...
14.09.2021   #e-commerce #brick and mortar retail

Innit and Google Cloud partner to help retailers personalize grocery shopping

Digital as a permanent part of modern shopping routines

Innit has announced a strategic partnership with Google Cloud enabling grocery retailers to deliver personalized services across the entire meal journey, spanning online, in-store, and at-home. The Google Cloud-Innit joint solution boosts retailer ...

Thumbnail-Photo: Tally the robot: Schnuck Markets deploys intelligent robots chainwide...
10.09.2021   #brick and mortar retail #coronavirus

Tally the robot: Schnuck Markets deploys intelligent robots chainwide

Grocer expands partnership with Simbe to bring thecomprehensive retail management solution to all Schnucks stores

On August 26 Schnuck Markets announced an industry-first chainwide expansion with Simbe Robotics’ to further elevate the grocer’s business operations and customer experience.Building on previous successful expansions, the multi-year ...

Thumbnail-Photo: Why You Should Consider Retail Mobile Solutions To Boost Employee...
09.09.2021   #personnel management #coronavirus

Why You Should Consider Retail Mobile Solutions To Boost Employee Productivity

Retailers continue to adapt to an omnichannel environment

While retailers have put the worst of the pandemic’s effects behind them, many challenges remain. Retailers continue to adapt to an omnichannel environment, with customers still turning to curbside pickup options, as well as shopping online ...

Thumbnail-Photo: Pandemic led to an increase in retail security threats...
08.09.2021   #e-commerce #brick and mortar retail

Pandemic led to an increase in retail security threats

Retailers call for a federal ORC law

Organized retail crime and numerous other security concerns evolved in 2020, and most retailers attribute the increase in criminal activity to the pandemic, according to the 2021 Retail Security Survey released by the National Retail ...

Thumbnail-Photo: Living with the virus
07.09.2021   #e-commerce #brick and mortar retail

Living with the virus

July retail sales slow amid tight supply chain but demand continues

Retail sales slowed during July as retailers continued to face supply chain disruptions and increased COVID-19 vaccinations allowed consumers to shift some spending from goods to activities like going out to dinner and traveling despite the delta ...

Thumbnail-Photo: The impact of light
03.09.2021   #lighting concepts #LED technology

The impact of light

Interview with Dr Jürgen Waldorf of the Lighting Division of ZVEI

Light makes things visible – and always has an impact. In many cases, we fail to see the significance because the eye is a good-natured organ. It tolerates poor light and compensates for it unconsciously. However, this is strenuous. And means ...

Thumbnail-Photo: Former CEO CCV Deutschland Reinhard R. Blum to retire...
27.08.2021   #brick and mortar retail #mobile payment

Former CEO CCV Deutschland Reinhard R. Blum to retire

Reinhard Blum will continue to be involved in dedicated projects of CCV GmbH as an external consultant.

Following a long career in technology leadership, Reinhard Blum, one of the pioneers of the German payment industry, retires as of 31 August this year. Blum, a founding member of EL-ME GmbH, which merged with the Netherlands-based CCV Group B.V. in ...

Thumbnail-Photo: Thriving Through COVID-19 Via Task and Workforce Management Apps...
25.08.2021   #personnel management #coronavirus

Thriving Through COVID-19 Via Task and Workforce Management Apps

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances.

As with many other major retailers, COVID-19 forced Vera Bradley to adapt to radically new circumstances. Kelly Brown, Vice President of Stores at Vera Bradley, recently participated in a Fireside Chat session at the NRF Retail Converge event to ...

Thumbnail-Photo: Long-term changes in consumer demand
25.08.2021   #coronavirus #consumer demand

Long-term changes in consumer demand

Consequences of the Covid-19 pandemic on SMEs

As a result of changing consumer behaviour, around one-third of small and medium-sized enterprises (SMEs) in Germany expect demand for their most important products and services to continue to be affected after the crisis. According to an ...

Thumbnail-Photo: Long-term preparations for mid-pandemic brick-and-mortar retail...
23.08.2021   #brick and mortar retail #coronavirus

Long-term preparations for mid-pandemic brick-and-mortar retail

Under what circumstances do consumers enjoy their physical customer journey?

The COVID pandemic is not over. That’s a hard but necessary truth. And brick-and-mortar retailers need to face that. But there is also good news. While expanding e-commerce and omnichannel services is important, surveys show that ...

Thumbnail-Photo: Cash use remains strong through the pandemic...
18.08.2021   #mobile payment #payment systems

Cash use remains strong through the pandemic

Reasons, why retailers still need a cash strategy

The Covid-19 pandemic has accelerated “cashless society” efforts around the globe. Understandably, consumers grew concerned over the possibility of contracting the virus by handling cash. Meanwhile, retailers had to scramble to continue ...

Thumbnail-Photo: 2021 brings back-to-class shopping to record levels...
06.08.2021   #e-commerce #brick and mortar retail

2021 brings back-to-class shopping to record levels

Online shopping remains top destination for back-to-school shopping

Consumers plan to spend record amounts for both school and college supplies as families and students plan to return to in-person classrooms this fall, according to the annual survey released by the National Retail Federation and Prosper Insights ...

Thumbnail-Photo: Increase in retail sales in June
04.08.2021   #e-commerce #brick and mortar retail

Increase in retail sales in June

Recovery from coronavirus pandemic continues

Retail sales saw solid growth during June, increasing in most categories on a monthly basis and across the board on a yearly basis as the recovery from the coronavirus pandemic continued, the National Retail Federation said.“Continued growth ...

Thumbnail-Photo: Impact of COVID-19 on LGBTQ+ businesses in North America...
29.07.2021   #brick and mortar retail #coronavirus

Impact of COVID-19 on LGBTQ+ businesses in North America

Findings of Lightspeed's global diversity and inclusion survey

Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and create exceptional customer experiences, today announced the results of a study on the impacts of COVID-19 on the LGBTQ+ North American business ...

Thumbnail-Photo: Retail as powerful stream of revenue
22.07.2021   #online trading #e-commerce

Retail as powerful stream of revenue

Influential media organizations to partner with retailers

The COVID-19 pandemic has created synergistic opportunities for media and retail companies, as consumers find themselves spending more time online. Large online media and entertainment organizations are now partnering with retailers to provide ...

Thumbnail-Photo: Ensuring Retail Compliance During Disruptive Times...
21.07.2021   #personnel management #coronavirus

Ensuring Retail Compliance During Disruptive Times

Improving Compliance with Store Auditing Solutions

The pandemic has forced retailers to change so much about how their stores operate and function. From implementing new cleanliness and safety procedures to modifying how certain items are displayed and sold, these changes aren’t simple to ...

Thumbnail-Photo: Employment situation in the U.S. in June 2021 due to Corona pandemic...
20.07.2021   #brick and mortar retail #retail

Employment situation in the U.S. in June 2021 due to Corona pandemic

Worse numbers compared to pre-pandemic level but recovery is in progress

Total nonfarm payroll employment rose by 850,000 in June 2021 compared to May, and the unemployment rate was little changed at 5.9 percent, the U.S. Bureau of Labor Statistics reported. Notable job gains occurred in leisure and hospitality, public ...

Thumbnail-Photo: Retail is surging
15.07.2021   #e-commerce #brick and mortar retail

Retail is surging

Sales to grow by up to 13.5% in 2021

Retail sales are growing at unprecedented rates. Earlier this month, NRF upwardly revised its retail sales forecast to grow between 10.5% and 13.5% in 2021. This is the highest growth rate we have ever forecast. May retail sales were 17.3% higher ...

Thumbnail-Photo: Post-Covid shopping trends
14.07.2021   #e-commerce #customer satisfaction

Post-Covid shopping trends

NPD Report: Demand for home products will endure

Small appliances and housewares products were in high demand in 2020 as consumer routines were disrupted and they looked to these products to make the most of their living spaces, as they spent more time at home. As consumers move outside the ...

Thumbnail-Photo: Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM...
30.06.2021   #personnel management #coronavirus

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 WFM Technology Value Matrix

This marks the third consecutive year as a Leader for Reflexis, now part of Zebra Technologies

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus ...

Thumbnail-Photo: Brick and Click: Pre-pandemic levels amid healthy spending...
29.06.2021   #e-commerce #brick and mortar retail

Brick and Click: Pre-pandemic levels amid healthy spending

E-commerce growth remains elevated, in-store shopping rebounds in a big way

U.S. discretionary spending on general merchandise continues to be healthier than expected. Dollar sales for the week ending June 12, 2021 rose 15% over the same period two years ago, continuing at a pace that exceeds the 9% growth over last year, ...

Thumbnail-Photo: Improving the Retail Customer Experience with Appointment Booking...
24.06.2021   #personnel management #coronavirus

Improving the Retail Customer Experience with Appointment Booking

Retailers are adapting to this new paradigm by providing customers with more ways to shop at stores

COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...

Thumbnail-Photo: Flexible payment: huge growth expected
24.06.2021   #e-commerce #mobile payment

Flexible payment: huge growth expected

Buy now pay later services spend to reach $995 billion globally in 2026

A new study from Juniper Research has found that spending via buy now pay later services, which are integrated within eCommerce checkout options, including fixed instalment plans and flexible credit accounts, will reach $995 billion in 2026, from ...

Thumbnail-Photo: Change in eating and shopping habits
18.06.2021   #coronavirus #food retail

Change in eating and shopping habits

Studies reveal how COVID-19 influenced food choices, attitudes and prices

Studies being presented at "Nutrition 2021 Live Online" bring new insights into how people ate, shopped and felt about food as the COVID-19 pandemic unfolded. Here are the highlights:Many adults consumed more unhealthy foods and ...

Thumbnail-Photo: Keeping Paris clean
16.06.2021   #sustainability #coronavirus

Keeping Paris clean

Carrefour is launching a new used mask recycling service in its stores

The nice weather and the reopening of shops and restaurants means that life is getting back to normal in Paris, and that means more rubbish being left on the streets. ...

Thumbnail-Photo: HEMA Buttons Up Omni-channel Supply Chain Transformation with Blue Yonder...
07.06.2021   #brick and mortar retail #digitization

HEMA Buttons Up Omni-channel Supply Chain Transformation with Blue Yonder

Department store retailer increases forecast accuracy leading to improved planner productivity and better fulfilment with AI/ML-powered Luminate Planning

Ensuring the right inventory is available to meet customer demands became even more important during the COVID-19 pandemic. Thanks to its recent digital transformation with Blue Yonder’s cloud-based ...

Thumbnail-Photo: Foot traffic and behavioral analytics converge with digital signage...
02.06.2021   #brick and mortar retail #digital signage

Foot traffic and behavioral analytics converge with digital signage

More customer loyalty based on invaluable information

Brick-and-mortar retailers have recently been facing the most dramatic and rapid changes. In order to survive and thrive, they now must adapt and have a definitive understanding of customer behavior. They need to know the number of shoppers, detect ...

Thumbnail-Photo: A strong but changed retail industry looks to the future....
01.06.2021   #e-commerce #brick and mortar retail

"A strong but changed retail industry looks to the future."

Retail experts at NPD discussed future retail trends

The retail industry is now doing better than many retailers expected last year as stores, offices, and schools shut down across the country. In fact, compared to last year, discretionary retail sales revenue in the U.S grew 17% from January 1 ...

Thumbnail-Photo: Post Corona wardrobe refresh
21.05.2021   #e-commerce #brick and mortar retail

Post Corona wardrobe refresh

More than half of the Canadians plan to buy new clothing when the pandemic is over

More than 50% of Canadian consumers plan to purchase new clothing once pandemic restrictions are relaxed, according to a new report from The NPD Group. The desire for a wardrobe refresh is even stronger when it comes to consumers aged 18-34 as over ...

Thumbnail-Photo: Contactless same day delivery in under two hours...
20.05.2021   #coronavirus #app

Contactless same day delivery in under two hours

Walgreens launches new delivery option for more than 24,000 products

Walgreens is now offering customers even more convenient, safe and easy shopping solutions through the launch of Same Day Delivery in under two hours for retail products. Customers nationwide are now able to order more than 24,000 items directly ...

Thumbnail-Photo: Post-corona ‚feel-better situation‘ for consumers...
12.05.2021   #brick and mortar retail #customer satisfaction

Post-corona ‚feel-better situation‘ for consumers

Economy could see the fastest growth since 1980s when the crisis is over

With more businesses reopening and bringing employees back to work, the U.S. economy is on firm footing and could see its fastest growth in more than three decades, National Retail Federation Chief Economist Jack Kleinhenz said today.“While ...

Thumbnail-Photo: Towards a cashless society due to the corona crisis?...
11.05.2021   #mobile payment #coronavirus

Towards a cashless society due to the corona crisis?

The impact of the corona pandemic on payment attitudes – ECB survey

In order to measure the impact of the pandemic on cash trends, an ECB survey was rolled out in all euro area in July 2020. Therefore the IMPACT survey gives a view of possible changes in the payment attitude of consumers and their payment behavior ...

Thumbnail-Photo: Cash versus cashless: payment attitudes of European consumers...
06.05.2021   #coronavirus #smartphone

Cash versus cashless: payment attitudes of European consumers

Contactless payment methods are gaining importance, but cash has not yet been written off

In 2019, the European Central Bank (ECB) conducted a study on the payment attitudes of consumers in the euro area. The study called SPACE assesses consumers’ use of cash and non-cash payment instruments at the level of each participating euro ...

Thumbnail-Photo: More than just a technical gimmick: augmented reality in retail...
05.05.2021   #e-commerce #brick and mortar retail

More than just a technical gimmick: augmented reality in retail

How to bring your retail space to your customer's home

When the shop doors have to remain closed due to pandemic regulations and customers switch to online offerings, the digital shopping experience from smart devices should be made as eventful as possible. This is where the use of artificial ...

Thumbnail-Photo: Integrated shopping systems instead of data silos...
03.05.2021   #e-commerce #customer relationship management

Integrated shopping systems instead of data silos

How retailers can increase their efficiency in 2021

The new year started out with plenty of challenges for retailers. While over-the-counter retail is struggling with shop closures and a shortfall in sales in the second lockdown, online retail has to handle the increased volume of customer enquiries ...

Thumbnail-Photo: You don’t need big tech investments, but creativity...
28.04.2021   #online trading #e-commerce

You don’t need big tech investments, but creativity

How brick-and-mortar retail can profit during (or thanks to!) the lockdown

The Corona pandemic has led to an immediate dovetailing of brick-and-mortar and online retail. This development is overdue, says Gerold Wolfarth, Founder & CEO of bk Group. We don't need large tech investments, but creativity, he points ...

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