Large product selection, short delivery times, availability anytime, anywhere. Customer demands have changed with the booming e-commerce business. Retailers have to react flexibly and still think about their brick-and-mortar business.
With the optimization of fulfillment processes, both can be reconciled. At EuroCIS 2022, Jürgen Brock, CEO and Managing Director at OC fulfillment GmbH, told us how this can work.