Sweet and enticing: Honey for your customer loyalty
Webtalk "retail salsa" about customer relationship management
Webtalk "retail salsa" about customer relationship management
67 percent of consumers are likely to shop with a retailer that offers mobile coupons
Mobile couponing benefits, fraud risks eliminated
Interview with Stefan Krueger, valuephone GmbH
97 percent of brands believe that a good mobile experience impacts customer loyalty, yet 4 in 10 remain without a mobile strategy
Synchrony Financial examines changes empowering consumers and impacting shopping, payments and retail sales.
How can beacons drive personalisation?
Security PINs and E-Cards increasingly popular
A complete multichannel system enables selling anywhere in the store
Infinite Peripherals continues to keep pace with the evolution of Apple products with the introduction of the Infinea Tab M for the iPhone 6 Plus. The first mobile point-of-sale (mPOS) device for the iPhone 6 Plus, the new ...
To understand what services customers expect today, retailers should know exactly what touchpoints their customers use to get in touch. Only then can they align their sales approach, advertising and services accordingly. Robert Wucher, Digital ...
Shopkick, the shopping companion app that makes in-store shopping more rewarding, personal and enjoyable, has blown past 15 million users worldwide, doubling its user base in one year. Shopkick’s passionate users also spent almost two ...
ROPO - not yet more text-speak - but a new acronym (Research Online, Purchase Offline) created to explain the seismic shift in shopping behaviour of the 'mobile first' generation. This growing phenomenon means retailers are kitting out the ...
At the National Restaurant Association trade show, Yiftee launched its No Hassle Gift Cards, empowering merchants of all sizes to sell gift cards online. Website links take buyers to customized ecommerce pages where they can purchase gift cards, ...
Inmar has released the inaugural Inmar Promotion Industry Analysis. For the last 26 years Inmar published its annual Coupon Trends Report – delivering to the industry data regarding the use of coupons by marketers and consumer response to ...
How many websites have you clicked on recently that haven't converted their format to mobile, frustrating your efforts to get the information you need in an effective and timely way? Now researchers from Northwestern University have unearthed ...
Beacons are a type of a low-cost, micro-location-based technology that use Bluetooth for communicating with beacon enabled devices. This technology has enormous potential to enhance the shopping experience, making it quicker and easier for ...
According to a survey conducted by Vista Retail Support, 78% of respondents said they check prices with their smartphones in store either frequently or occasionally, with electrical goods being the most popular searched category, followed by clothes ...
SmartFocus has launched The Message Cloud – created to redefine context-driven marketing. As part of The Message Cloud, SmartFocus will be offering the world’s first virtual beacons that render current beacon technology ...
According to a special report by Boston Retail Partners (BRP), retailers are focused on significantly expanding the use of mobile technology for point of sale (POS), customer engagement and payments. TheBRP SPECIAL REPORT: Mobile Technology ...
Criteo has released its 2015 eCommerce Industry Outlook report, which highlights key trends that will have a significant impact on the industry over the course of the year. The report helps advertisers stay ahead of the curve and adjust ...
International POS printer manufacturer Star Micronics announces the launch of its new free of charge digital receipting service, offering the retailer a low cost and fast route to providing the customer with a digital copy of the printed receipt as ...
Dynatrace announced the findings of a survey of 4,548 smartphone and tablet owners, looking at their attitudes and approaches to shopping over the Christmas period. The survey was conducted by local research agencies in the United Kingdom, ...
The National Restaurant Association today released new research during its second annual Restaurant Innovation Summit that shows overall technology use in restaurants is increasing. More than a third of consumers say they are more likely to use ...
A new report from Juniper Research has found that the number of eCoupons redeemed will nearly double over the next three years, rising from 16 billion this year to more than 31 billion in 2019. The report – eCoupons: Market Trends & ...
In October 2014, Tiger Mobiles carried out a survey of 4,300 smartphone users who had taken out a 3G or 4G enabled phone contract with at least 1GB of monthly data allowance in the last 12 months. The survey quizzed respondents in a number of ...
By presenting solutions, trends and visions for the retail trade of the future in all its forms and functions, EuroCIS is a unique think tank in matters of retail technology. EuroCIS is suitable both for fixed-site retailers and for everyone who has ...
Tlantic – a multinational company specialising in the development of technology solutions for retailers – is one of the finalists at the World Retail Awards 2014, an event which since 2007 has awarded prizes to projects which recognise ...
Groupon announced the launch of Freebies on iOS devices, creating the most widely distributed mobile coupon destination in the United States. With the addition of Freebies, iPhone and iPad users now have even more ways to save money while shopping ...
Marketers have come to realize that churning out mountains of content is not a sustainable or effective way to target its millennial customers. Fortunately, volume doesn’t matter but creating the right content and delivering it consistently ...
Consumers go everywhere and can do just about everything on their smartphones, and shopping is no exception. According to the new Connected Intelligence Shopping on Smartphones report from The NPD Group, nearly 75 percent of smartphone owners are ...
More than seven out of ten (72% of) convenience store (c-store) shoppers can see themselves using coupons sent to their mobile phones when doing their food and grocery shopping, according to the latest IGD ShopperVista research. Younger shoppers ...
eCommerce is putting brick and mortar retailers under increasing pressure today. But this also leads to the development of new, innovative ideas that attract the customers and drive them back into the store by offering them an added value. In our ...
The number of products offered at supermarkets or discounters is enormous: consumers can find approximately 10,000 products in a supermarket and ca. 2,000 in discount stores (German Trade Association). Many are part of the same segment and compete ...
Mobile devices create a new type of connection between customer and retailer. Both sides can access information and sales offers at anytime and anywhere. In our current interview, Sven Tollmien, Director Innovation Services with the trend analysis ...
RetailMeNot, the largest digital coupon website in the United States, today released the National Coupon Month edition of its Shoppers Trend Report. The report is revealing results from a poll conducted with The Omnibus Company on the types of ...
Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA Inc. and Verizon Wireless, today announced that leading payment terminal manufacturers and software providers are integrating Isis SmartTap capabilities across a ...
An ever larger number of different suppliers with different solutions are now active on the market. Of course there are customers who like to take the new offers. But the majority is still deterred by the many “island solutions”. Because ...
A recently released survey shows retailers and payment industry professionals universally believe mobile revenue will continue to grow substantially, with projections varying considerably by industry and company size. These segments also ...
Everybody knows them…countless receipts, customer and loyalty cards and coupons, which make your wallet bigger and less arranged with each purchase. In a world in which you, as a customer, are online anytime and anywhere while using your ...
The number of coupons circulated in the German retail trade last year exceeded ten billion, according to a report conducted by Germany’s leading clearing houses Acardo and Valassis. Experts believe that this figure is set to rise. They also ...
Retail is able to achieve more and more, particularly by reaching younger consumers via cell- and smartphones. That’s why applications – so-called apps – for the new mobile gadgets played a very big role at the EuroCIS. Yet also in existing ...
After the computer age comes the mobile computer era. The on-the-go equipment is getting more and more multifaceted. Simple cell phones make room for smartphones and Tablet PCs with touch-screens can replace the PC at home and in the office. And ...
André Reif, born in 1978, founded MyMobai in 2008 together with his schoolmate André Richter. The company with locations in Leipzig and Dresden develops business models and applications for mobile devices. By now, MyMobai sees itself as the German ...