retail salsa – Spice up your community • 01.12.2021

Sweet and enticing: Honey for your customer loyalty

Webtalk "retail salsa" about customer relationship management

Keeping customers loyal is by no means easy, but it pays off. Investing in customer loyalty programs is a factor in long-term business success, helping to strengthen the brand and get to know your own customers better.

Loyalty programs are a valuable part of a elaborate marketing strategy because they do something extraordinary: they serve and generate customer demand in equal measure. On the one hand, customers have the feeling that they regularly benefit from added values. On the other hand, a drive is generated to use the benefits and the retailer’s offer repeatedly.

How do I set up a successful loyalty program? Which investments do I need and what return can I expect? On December 8th, 2021 at 4 p.m. (CET), we want to discuss a well-tailored customer loyalty strategy with industry insiders and experts. And you’ll be there!

The talk will be in English.

Participation is free of charge!

Register now at www.retail-salsa.com.


Questions as sweet as sugar for winning long-term customers:

  • Digital or analog? Do customers use cards or apps?
  • Which customer types can actually be retained by means of loyalty programs?
  • Can loyalty programs be combined with other services and offers?
  • Which solutions are really effective? Reward programs, discounts, couponing systems?
  • What role does location-based marketing play?
  • How much effort is involved in implementing a loyalty program?
  • How well can retailers measure success?
Supplier
Logo: EuroShop

EuroShop

Stockumer Kirchstraße 61
40474 Düsseldorf
Germany
Logo: iXtenso - retail trends

iXtenso - retail trends

Celsiusstraße 43
53125 Bonn
Germany
Logo: Talon.One

Talon.One

Wiener Strasse 10
10999 Berlin
Germany
retail salsa logo

You can't be there on 2021/12/08?

Register anyway and get your personal access to the on-demand video after the talk.

Profile pictures of two Speakers in the Webtalk
Source: beta-web GmbH

Be there and join our discussion!

Register now at www.retail-salsa.com.

Do you have specific questions on loyalty programs or customer retention strategies? Feel free to send them in advance to service@retail-salsa.de. We will find answers in a talk with our experts.

Your hosts

"retail salsa - Spice up your Community" is the virtual webtalk that brings retailers, suppliers and independent experts together to talk about components of a successful customer journey. We don't make a secret of the ideal mix, but share insights and experiences. retail salsa is hosted by iXtenso - Magazine for Retailers and EuroShop - The world’s no.1 retail trade fair

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EuroShop
Stockumer Kirchstraße 61
40474 Düsseldorf
iXtenso - retail trends
iXtenso - retail trends
Celsiusstraße 43
53125 Bonn
shopreme gmbh
Brückenkopfgasse 1
8020 Graz
GLORY Global Solutions (Germany) GmbH
GLORY Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg