Fashion retail: mobile discovery, more convenient shopping
How Breuninger is breaking boundaries with omnichannel
6 disruptive ideas for sales promotion in retail
If you want to sell, you have to captivate, convince and inspire
Best Buy unveils first ever small-format, digital-first store
Encouraging customers to shop, get advice and check out digitally
Flexible, mobile and well equipped: valuable store associates
iOS solution from NewStore allows extensive omnichannel commerce on the floor
Virtual try-on with AR in e-commerce
Enhanced and personalized online shopping through augmented reality
Omnichannel strategies in the opticians' industry: Paul Rottler from Brillen Rottler
AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler
Omnichannel strategies in the opticians' industry: Lukas Hahne from pro optik
Omnichannel strategies in the opticians' industry: Dirk Graber from Mister Spex
Lovepop doubles down on omnichannel retail
New store signals growth for designer of 3D cards and gifts
Blue City is pushing for a sustainable future
Installation of electronic price tags in all stores
Food mail order between 1931 and 2021
Specialty retailer Jungborn does e-commerce for seniors
COVID-19 lockdowns kill small businesses
Snackable Solutions community for actionable tips to survive
Bra-shopping during COVID-19 pandemic
M&S launches contact-free bra fit service in England & Wales
4 tips on how to handle customer complaints
How you can effectively respond to negative reviews and use them to be a benefit to your company
Custom-tailored: new in-store safe shopping journey solution
Suitsupply reinvents retail experience including virtual pre-shopping
Our bot is happy to assist you
Chatbots and AI virtual assistants automate customer service
Tired of paperwork? It’s time for AI!
Artificial intelligence helps small and medium-sized retailers to tackle accounting
Leveraging your retail strengths with digitization and automation
Oliver Voßhenrich of POS Tuning talks about EuroShop 2020 and the promise of process optimization
Wow factor affects the bottom line at Denmark's largest garden center chain
ESL results in time savings for employees and creates a positive customer experience
90+ year-old manufacturer redesigns its stores …
… making window and door shopping easier, more personalized and enjoyable
Automatic staff call system boosts the quality of advice
xplace and Saturn launch pilot project using Retail Analytics
"Digital natives" value brick and mortar stores …
… more than their parents or grandparents
The customer is always right? Two customers might spell trouble!
How salespeople can handle customers who bring company along
City management fights vacant storefronts and supports retailers
Insights from city manager Nicole Halves-Volmer from Delmenhorst
Perfectly fitting clothes to prevent retail returns
Product recommendations based on a person’s body data
Only what the boss himself would wear makes it onto the clothes hanger
Visiting the Herrenbude in Köln-Ehrenfeld
What shop design can look like: The unique store of Mußler Beauty by Notino
Online/offline symbiosis: Inspired by Arabian bazaars and current trends
Live video shopping: in-store personal shopping assistance for online customers
Barbara Frères guides customers with video chat technology
Brands failing to deliver on chat customer experience
Only 15 percent of consumers are always happy with their chat services, an Eptica study finds
Digital signage in pharmacies: better consulting with new technologies
Pharmacies need a shopping experience too
"Support in the fight against fraudulent shoppers"
Interview with Attorney Yvonne Bachmann about the German Händlerbund eBay Study 2017
Smart use of virtual shelves at the POS
Extending the retail sales floor and providing exceptional customer service
Overregulation: Burdening America's small retailers
Survey finds seven in 10 small retailers ‘overwhelmed’ by government regulations and mandates
Retail Think Tank warns of a costly quarter ahead for UK retailers
Margins are expected to come under pressure too in Quarter 2, as the weak pound is already causing retailers pain
RetailNext hires Mark King as Senior Account Director
Retail Analytics veteran to spearhead industry leader’s agressive expansion in U.K and Europe
International trade is a major supporter of U.S. employment
TPP would bring ‘significant positive impact’ for retailers, consumers
"One Giant Leap for Retail"
CNN Series on the future of retail featuring MaxMedia campaign launch
Return to a less exuberant market in 2016
Five strategic insights for companies pursuing M&A in the consumer and retail industry
Bizerba reports record sales and 19 percent growth
Fiscal year 2015 a full success
Alexander Otto receives ICSC Trustees Distinguished Service Award
Otto has been an ICSC member since 2000
Shopper expectations will continue to rise
Four trends predicted to shape the future of global food retailing
World Food aisle leaves good taste for shoppers
But almost a third of world food shoppers find it a confusing aisle to browse
Mom-And-Pop vs. The Big Box: Both can win in emerging markets
Surviving local retailers have benefitted from the market efficiencies that the big chains have implemented
Lots of IT-Trends, innovations and case studies
EuroCIS Forum and Omnichannel Forum: Detailed programme now online
Retail imports wind down after end of holiday season
"This is the time of year when the retail supply chain catches its breath"
Christmas Click & Collect shoppers experienced issues with their orders
Many Brits online would switch to shopping with an alternative retailer
Seminar on "Shopper Research and Shopper Insights"
Prof. Hendrik Schröder informs on methods and insights of shopper research
Insights for Women Impacting Storebrand Excellence
Solutions for Retail Brands (S4RB) are now a partner of the non-profit professional development organization
FMI reaffirms supermarket industry support for common sense bill
Potential for 135.8 million holiday shoppers to shop online, in stores thanksgiving weekend
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