How Breuninger is breaking boundaries with omnichannel
If you want to sell, you have to captivate, convince and inspire
Encouraging customers to shop, get advice and check out digitally
iOS solution from NewStore allows extensive omnichannel commerce on the floor
Enhanced and personalized online shopping through augmented reality
AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler
AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler
AI, AR and online tools in the eyewear trade: statements from eyes + more, Fielmann, Mister Spex, pro optik and Rottler
New store signals growth for designer of 3D cards and gifts
The consumer electronics chain Blue City has a vision to achieve a leading role as a European supplier and front figure of sustainable solutions. Most recently, the chain has installed electronic price tags in all stores.Blue City buys and sells ...
Food and online retail – the two terms don't always go together in Germany. And then e-commerce for seniors on top of that? It is precisely in this niche that specialty mail order company Jungborn wants to establish itself. And it has been ...
The government lockdowns in response to the COVID-19 pandemic may destroy small businesses. In response to widespread lockdowns on small businesses around the United States, Dennis Consorte founded Snackable Solutions. It is a community where ...
On Thursday 3rd December M&S has launched a contact-free bra fit service at 64 of its biggest stores in England & Wales.The contact-free offering will be run by M&S’s team of lingerie experts and the consultations will include the ...
Most retailers don’t like customer complaints. Plus, they also mean extra work. Yet ignoring complaints is not a great long-term strategy because any bad customer experience can haunt your brand if it becomes public. That’s why retailers ...
Suitsupply, the global men's tailoring brand built on radically personal customer experiences, launches new retail journey as stores reopen. The upside of being global, and the staggered timelines of the outbreaks around the world, is the ...
Chatbots and virtual assistants – some think they are creepy, others consider them a part of daily life. Either way, they patiently answer frequently asked questions related to the opening hours of the nearest supermarket.By now, some ...
Accounting - A term that is synonymous with stress for many businesses. The minds behind sevDesk felt the same way, which prompted them to develop accounting software that tackles the annoying paperwork. In this interview, CEO Fabian Silberer talks ...
Retailers have to make multiple decisions every day as it pertains to the point of sale (POS) according to the managing director of POS Tuning. He explains how digitization and automation help the industry to minimize manual processes and free up ...
The rollout of electronic shelf labels is in progress at Plantorama, which expects both economic and operational benefits by replacing the paper shelf labels in all of the chain's garden centers. Staff members need more time for customers and it ...
Each year we hear about the increase in online sales, and the talk of the demise of brick-and-mortar stores. But, brick-and-mortar stores aren’t going anywhere – if they adapt. And Pella Windows & Doors is adapting.Rather than ...
A pilot project initiated by the system integrator xplace and Saturn addresses how information about customer behaviour in bricks-and-mortar retailing can improve service quality. The pilot is initially being run in the Saturn markets Berlin ...
Despite clear differences in expectations among shoppers of different generations, almost half of retailers (44 percent) have made no progress in tailoring the in-store shopping experience according to a recent study conducted by Oracle NetSuite, ...
Customers rarely shop alone. Most of them shop with family or friends. The other person might not always be in a good mood, patient or friendly. Can the salesperson simply ignore the other person in these instances? How should he or she handle this ...
Modern city management always includes cooperation with the retailers of a city. The charismatic city manager Nicole Halves-Volmer works with passion for the city of Delmenhorst and talks in the interview about campaigns with and for retailers.For ...
Interview with René Stampfl, Sales Director at Fision Technologies How wonderful it would be if the clothes you order online would fit you perfectly right out of the box. What sounds like wishful thinking, could soon become a ...
Custom, authentic and exclusive – words that describe the product selection of the small fashion store called Herrenbude in Köln Ehrenfeld (a city district of the German City of Cologne). It’s a concept that is able to keep up with ...
Mattias Mußler hired Dittel Architekten to implement his new fragrance and beauty product store concept. At Stuttgart’s Gerber shopping mall, the team created an impressive design, which optimally complements the company’s ...
The Barbara Frères Boutique in Düsseldorf specializes in designer children’s fashion. To position itself in the omnichannel world, the fashion boutique doesn’t just offer an online store, a chat function and curated outfit ...
Consumers increasingly want to use chat for customer service – but companies are failing to meet their changing expectations. Nearly three quarters (72 percent) of consumers say a good chat experience will make them more loyal – however ...
Touchscreens, open display behind the counter and digital consultation counters: A look inside the Rathausapotheke (English: Rathaus Pharmacy) at the HUMA shopping center in St. Augustin raises the bar when it comes to digital signage. Its goal is ...
Selling products on portals like Ebay or Amazon seems to be easy at first glance. However, retailers should consider some things to be legally on the safe side. We talk with Yvonne Bachmann about pitfalls and best practice. ...
They fit onto the smallest sales floors and are still able to show the entire product portfolio: virtual shelves. That is also why they have become increasingly popular over the past three years. Retailers like EP: and Knauber also rely on this ...
The expanding scope and cost of government regulation are placing new burdens on America’s small businesses, hindering their ability to create jobs and drive economic growth, according to a new survey released today by the National Retail ...
The health of the UK retail sector is expected to dip in Q2 2016, as retailers bear the brunt of soaring costs. The National Living Wage, a weak sterling, continued investment in channel shifts and rising petrol prices are expected to significantly ...
RetailNext has announced the addition of industry veteran Mark King to its European offices, joining the organization as a Senior Account Director, responsible for leading and managing the company’s aggressive growth in the United ...
The recently negotiated Trans-Pacific Partnership trade agreement will have a positive impact on both retailers and American consumers once enacted, according to a new report released today by the National Retail Federation. “This ...
Digital retail experience agency MaxMedia will follow its recent CNN profile with the launch of a new awareness campaign. "One Giant Leap for Retail" will include a speaking tour, industry articles, and a series of webinars aimed at ...
A new report by A.T. Kearney, "Consumer and Retail M&A 2016: Has the Consumer-Retail M&A Market Lost its 'Froth'?," predicts that while deal volumes for large, more established businesses will stay at 2015 levels, ...
Bizerba recorded sales of 598.6 million euros and 19 percent growth in its fiscal year 2015 as a result of sales increases in all regions worldwide. Main growth drivers included the strong demand for Bizerba’s weighing, slicing and labeling ...
Alexander Otto, CEO, ECE Projektmanagement GmbH & Co. KG and the former chair of ICSC’s European Advisory Board, has received the 2016 ICSC Trustees Distinguished Service Award. The decision to award him this honour was made with the ...
Seven out of 10 shoppers who buy from the world foods aisle say they enjoy the experience, making it an even more popular part of the supermarket to browse than wine, which 56% claim to enjoy shopping for, or fresh fruit (53%) and fresh vegetables (51%).
Genuine revolutions in food retailing are rare, but we’re living through one now. That’s the view of Joanne Denney-Finch, the chief executive of the food and grocery researchers IGD.
Over the past two decades, so-called "big box" stores have transformed the retail landscape in emerging markets, but not in the way many local store owners and policymakers had feared.
At EuroCIS leading international IT providers present their latest tailor-made products and solutions for retail, on the one hand, while on the other, the EuroCIS Forum and the Omnichannel Forum offer an extensive series of lectures over the three days of the event.
With the holiday season over, import cargo volume at the nation’s major retail container ports is expected to slowly decline through the first quarter of the year, according to the monthly Global Port Tracker report released today by the National Retail Federation and Hackett Associates.
More than a third (36%) of Christmas Click & Collect shoppers encountered issues with their ‘Click & Collect’ orders, according to the second annual JDA/Centiro Christmas Customer Pulse report (conducted online by ...
Lately, interest in shopper research, shopper insights and shopper marketing has significantly increased. The Chair of Marketing and Retailing at the University of Duisburg-Essen is offering a seminar on methods and insights of shopper research.
Retail brand and supplier engagement specialists Solutions for Retail Brands (S4RB) are now a proud partner of Women Impacting Storebrand Excellence (WISE), a non-profit professional development organization within the store brand industry. The ...
Food Marketing Institute (FMI) has reaffirmed the supermarket industry’s strong support for legislation (H.R. 2017). Introduced by Representatives Cathy McMorris Rodgers (R-WA) and Loretta Sanchez (D-CA), that is being marked up by the ...
Although nearly 60 percent of holiday shoppers had already started checking off their shopping lists by November 10, millions more are eagerly waiting to hear what retailers have in store – and online – for the biggest holiday shopping ...
