Searching for:online grocery shopping

Thumbnail-Photo: Automation: Is this the future of shopping?
06.06.2023   #brick and mortar retail #food retail

Automation: Is this the future of shopping?

On the shortcomings and advantages of autonomous store concepts

Grocery shopping and self-service – the Blockstore Group combines the necessary with the pleasant and helps retailers implement autonomous and automated store concepts. In particular, the Finnish start-up helps to install a suitable ...

Thumbnail-Photo: Something is stirring on the shelf
25.05.2023   #e-commerce #brick and mortar retail

Something is stirring on the shelf

Attracting attention with animated product presentation

A few aisles, many haphazard shelves and even more competing products – how can brands stand out from the crowd? A Romanian start-up has also asked itself this question. The answer: Tokinomo, an interactive robot arm that brings products to ...

Thumbnail-Photo: Robots say hello and deliver groceries quickly...
09.05.2023   #e-commerce #Tech in Retail

Robots say hello and deliver groceries quickly

S Group and Starship Technologies launch robot deliveries in seven cooperative regions in Finland

S-kaupat, the online grocery store of leading Finnish retail operator S Group, will start express deliveries with emission-free delivery robots in phases during the spring and summer, in partnership with Starship Technologies, the world’s ...

Thumbnail-Photo: In-store communication: the key is feeling good...
30.03.2023   #multichannel commerce #customer experience

In-store communication: the key is feeling good

What matters in the meantime is the optimal customer approach

"Bringing Digital Retail to Life". For Radio Point of Sale GmbH of Kiel, Germany, the slogan says it all. The company focuses on the possibilities of auditory, visual and interactive communication at the point of sale within the ...

Thumbnail-Photo: Denner AG relies on standardised access solution...
14.02.2023   #brick and mortar retail #security

Denner AG relies on standardised access solution

For its administrative locations, the leading Swiss discounter relies on security systems by SALTO

Denner AG, Switzerland's third largest retailer, has replaced its mechanical locking systems and now uses a standardised access control solution from SALTO across all administrative locations. ...

Thumbnail-Photo: HimmerLand is growing and has digital ambitions...
24.01.2023   #digitization #Tech in Retail

HimmerLand is growing and has digital ambitions

Luxury resort HimmerLand in Denmark uses digital signs to communicate with guests

In North Jutland (Denmark) you will find the luxurious resort HimmerLand, which is known for its golf facilities, spa, different activities and gastronomy. The resort is on a major growth journey, where padel courts, new hotel rooms and a ...

Thumbnail-Photo: Open app, call fitting room, try on
04.01.2023   #online trading #e-commerce

Open app, call fitting room, try on

Amazon sets on the fashion niche with Amazon Style with all-modern technology

Online? Offline? Omnichannel! That's what customers are often calling for these days. Even e-commerce veteran Amazon hears the calls from afar and, after its Amazon Go and Amazon Fresh stores in the grocery sector including self- and seamless ...

Thumbnail-Photo: EuroShop 2023 – Are autonomous stores the future of retail?...
05.12.2022   #brick and mortar retail #digitization

EuroShop 2023 – Are autonomous stores the future of retail?

Checkout-free stores: Ringing in the changes

The digitalisation of the retail industry, which has been advancing at a rapid pace in recent years, has also led to equipping physical stores with more and more technological intelligence. ...

Thumbnail-Photo: Schnucks launches Schnucks Now 30-minute delivery in all markets...
31.10.2022   #food retail #app

Schnucks launches Schnucks Now 30-minute delivery in all markets

A new virtual storefront for fast delivery in partnership with Instacart

As Schnuck Markets, Inc. continues to expand its digital convenience offerings for customers, the company, in partnership with Instacart, is introducing “Schnucks Now” – delivery in as fast as 30 minutes. ...

Thumbnail-Photo: Online grocery shopping during COVID-19
24.10.2022   #online trading #e-commerce

Online grocery shopping during COVID-19

NITC study about barriers, access and what happens next

When the COVID-19 pandemic first swept across North America and led to emergency shutdowns during the spring of 2020, the way people acquired food and household necessities was dramatically impacted. As stay-at-home orders minimized personal travel, ...

Thumbnail-Photo: Food and beverage prices remain elevated in September...
17.10.2022   #online trading #e-commerce

Food and beverage prices remain elevated in September

IRI research reveals priceinflation slowed for first time in 2022

IRI’s latest insights on food inflation and impact on consumer shopping behavior illustrate relief consumers are finding in perimeter categories. ...

Thumbnail-Photo: U.S. food industry is investing heavily in customer experience...
26.09.2022   #Tech in Retail #food retail

U.S. food industry is investing heavily in customer experience

Food retailers pursue strategic differentiation strategies as inflationary pressures increase costs and impact shopping behaviors

Despite a challenging year marked by a persisting pandemic, historic inflation, supply chain bottlenecks and labor shortages, the food industry is making significant investments to meet shoppers’ evolving tastes, according to FMI – The ...

Thumbnail-Photo: Instacart announces ‘Connected Stores’ technology...
22.09.2022   #online trading #e-commerce

Instacart announces ‘Connected Stores’ technology

New technology to help grocers seamlessly unify the online and in-store shopping experience

Instacart, a grocery technology company in North America, unveiled Connected Stores – a bundle of six new Instacart Platform technologies that layer on top of existing offerings, helping grocers bring together the best of online ordering and ...

Thumbnail-Photo: Online grocery has plateaued as a part of the shopper’s total...
17.08.2022   #online trading #e-commerce

Online grocery has plateaued as a part of the shopper’s total repertoire

Curbside pick-up and delivery of digital orders continue to shrink as retailers return to boost in-store performance

The number of retail customers using buy online pickup in-store (BOPIS) “all the time” declined by one-third (45% down to 32%) last year and is expected to shrink further in 2022. Shoppers relying on home delivery of groceries purchased ...

Thumbnail-Photo: InHome direct-to-fridge delivery as option for Walmart customers...
08.07.2022   #food retail #delivery

InHome direct-to-fridge delivery as option for Walmart customers

Walmart creates a convenient shopping experience

Starting on June 6th, Walmart’s InHome Delivery Service, which delivers groceries straight to your fridge, is now available as an optional add-on within Walmart+. What were previously two standalone memberships are joining forces to bring all ...

Thumbnail-Photo: Choosing the right fit for your business
30.05.2022   #digitization #Tech in Retail

Choosing the right fit for your business

Finding the right drawer is easy when you know what's important

The cash drawer, in varying forms, has been a core component of the retail business for as long as people have exchanged money for goods. Any business accepting hard currency needs one but choosing the best cash drawer requires planning, ...

Thumbnail-Photo: Weekly grocery shopping made easy: meal planning via app...
18.05.2022   #online trading #e-commerce

Weekly grocery shopping made easy: meal planning via app

Grocery shopping, ordering, recipes – all in one app with connection to local grocery stores

Grocery shopping can be fun. For a five-person household with a baby and a dog, including allergies and favorite dishes, it quickly becomes a mammoth task. The developers of the app Jow want to simplify this very process and are teaming up with ...

Thumbnail-Photo: BJ’s Wholesale Club opens first of its kind BJ’s market...
11.05.2022   #food retail #in-store marketing

BJ’s Wholesale Club opens first of its kind BJ’s market

The new club, openend on Friday, May 6, gives members full access to a smaller format club and a convenient, expedited shopping experience

BJ’s Wholesale Club, operator of membership warehouse clubs in the Eastern United States, has announced the opening of BJ’s market, a new concept club in Warwick, RI.Located at 375 East Ave, BJ’s market is 43,000 square feet, about ...

Thumbnail-Photo: Grocers miss opportunities by not showing alternatives as...
10.05.2022   #online trading #Tech in Retail

Grocers miss opportunities by not showing alternatives as “out-of-stock” messages increase

How the pandemic has impacted online grocery shopping and how consumers respond to grocer recommendations and decreased inventory

Lucidworks, a provider of next-generation AI-powered search applications, surveyed consumers in the U.K. and U.S. who shop for groceries online. The survey revealed that only 28% of shoppers are being offered alternative recommendations every ...

Thumbnail-Photo: Blue Yonder: Most consumers willing to delay deliveries if its more...
04.05.2022   #sustainability #Tech in Retail

Blue Yonder: Most consumers willing to delay deliveries if it's more sustainable

Survey finds 86% of consumers willing to wait longer for their orders if it helps the environment, 44% say their interest in shopping sustainably has increased since the start of the pandemic

Blue Yonder has released findings from its 2022 Consumer Sustainability Survey, which revealed retail consumer preferences related to sustainable shopping habits. The survey found that more than three-quarters (86%) of consumers are willing to delay ...

Thumbnail-Photo: Syndicated shelf intelligence data across every store and shelf...
29.04.2022   #customer satisfaction #Tech in Retail

Syndicated shelf intelligence data across every store and shelf

Real-time, continuous visibility into what’s really on store shelves

Lund Food Holdings, Inc. and Pensa Systems announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.Using patented computer vision and artificial intelligence to scan all ...

Thumbnail-Photo: Picking orders easier than ever with ring scanners...
26.04.2022   #Tech in Retail #omnichannel

Picking orders easier than ever with ring scanners

Walmart Canada invests in wearable tech: over 1,500 ring scanners arrive in-store

Fingers are flashing as more than 1,500 Ring Scanners arrive to help Walmart Canada associates pick online grocery orders faster and more easily. This investment will benefit more than 130 stores and is one of the first pieces of wearable technology ...

Thumbnail-Photo: Robotic pick-up points as solution for increase in demand for last mile...
07.04.2022   #e-commerce #Tech in Retail

Robotic pick-up points as solution for increase in demand for last mile delivery

Consumers expect fast and easy 24/7 order collection, says Retail Robotics

Retail Robotics shares new insights on robotic innovations, which can solve problems of so-called "last-mile" and revolutionize global delivery infrastructure for e-commerce and e-grocery. It addresses big challenges the market is ...

Thumbnail-Photo: Instacart unveils shoppable recipes
29.03.2022   #Tech in Retail #digital marketing

Instacart unveils shoppable recipes

Evolving grocery shopping from transactional to inspirational

Instacart, an online grocery platform in North America, announced shoppable recipes, new product integrations that will allow food creators to make their recipes shoppable on Instacart via strategic integrations on TikTok and Tasty, as well on ...

Thumbnail-Photo: Electronic shelf labels - electronically labeled...
15.03.2022   #digitization #Tech in Retail

Electronic shelf labels - electronically labeled

On the way to becoming a standard: Digital prices conquer the space

More and more retailers are trying out electronic shelf labels. Why? More speed in price changes and less manual work for staff are only two of the many reasons. EuroCIS, The Leading Trade Fair for Retail Technology, from 31 May - 02 June 2022 in ...

Thumbnail-Photo: The iXtenso editorial team was hungry ...
28.02.2022   #delivery #food delivery service

The iXtenso editorial team was hungry ...

... and tested the Gorillas and Flink delivery services

Food delivery services in city centers are picking up speed. Drivers with oversized backpacks on their backs are increasingly common, sometimes even late at night. Popular services promise to deliver the groceries ordered via app to your doorstep ...

Thumbnail-Photo: 70 % of US consumers continue to shop online for groceries amid the...
25.02.2022   #online trading #coronavirus

70 % of US consumers continue to shop online for groceries amid the pandemic

Pandemic-related shopping habits remain firmly in place

Acosta has released its latest research report, The Lingering Impact of COVID-19 on U.S. Shoppers. The report examines U.S. shoppers’ behavior nearly two years into the pandemic. According to Acosta’s research, most of today’s ...

Thumbnail-Photo: U.S. conventional grocers’ same-store online sales down in 2021 6.8%...
26.01.2022   #e-commerce #food retail

U.S. conventional grocers’ same-store online sales down in 2021 6.8% vs YOY

New eGrocery sales performance benchmarks and topline findings

Conventional grocers reported a 6.8% drop in online grocery sales on a same-store basis during the 12 weeks ending September 28, 2021, versus the prior year, according to the Brick Meets Click eGrocery Performance Benchmarking 2021 Wave. A 3.1% ...

Thumbnail-Photo: Improving Engagement Among Your Generation Z Retail Employees...
17.01.2022   #personnel management #workforce deployment

Improving Engagement Among Your Generation Z Retail Employees

Changing Pressures in the Retail Industry

Generation Z (Gen Z) is making up more and more of today’s retail workforce, representing around 27 percent of the population, or 72 million Americans. The oldest are in their twenties, and as they continue to come of age, they are taking ...

Thumbnail-Photo: Albertsons Companies launches new digital meal planning features...
16.01.2022   #customer satisfaction #Tech in Retail

Albertsons Companies launches new digital meal planning features

Shoppers can now complete meal planning and shopping in under 10 minutes and easily keep essentials stocked at home

Albertsons Companies, Inc. announced the launch of two new digital offerings – meal planning and Schedule & Save. The new capabilities will offer loyalty members integrated menu planning and shopping list creation and the ability to ...

Thumbnail-Photo: Coco, the remotely-piloted delivery service
23.12.2021   #Tech in Retail #food retail

Coco, the remotely-piloted delivery service

New model Coco 1 expands delivery radius and volumes

Coco, the robot based delivery service, announced the official launch of COCO 1, a larger, more advanced version of its signature pink bot.The Coco 1 is a first of its kind delivery robot designed and manufactured in partnership with the micro ...

Thumbnail-Photo: One in five will buy groceries online in 2024...
20.12.2021   #Tech in Retail #food retail

One in five will buy groceries online in 2024

Report highlights need for grocers to improve online experiences

Spryker Systems has launched its U.S. Online Grocery Report 2022. The research finds that almost half (47 percent) of Americans buy at least some of their groceries online. The research surveyed 2,500 consumers from across the U.S. on their ...

Thumbnail-Photo: EuroCIS 2022: Electronic shelf labels – electronically labeled...
04.12.2021   #Tech in Retail #electronic shelf labels (ESL)

EuroCIS 2022: Electronic shelf labels – electronically labeled

Digital prices conquer the space

More and more retailers are trying out electronic shelf labels. Why? More speed in price changes and less manual work for staff are only two of the many reasons.EuroCIS from 15-17 February 2022 in Düsseldorf, Germany, will showcase a wide range ...

Thumbnail-Photo: Consumers plan to increase their shopping post-pandemic...
11.11.2021   #coronavirus #trend research

Consumers plan to increase their shopping post-pandemic

What the impact has the pandemic had on the financial lives of U.S. consumers?

Although the pandemic has hit those living paycheck-to-paycheck especially hard, these consumers show a greater appetite for increasing their shopping activities post-pandemic compared to their more financially secure peers. This and other key ...

Thumbnail-Photo: 75% of online grocery orders to be fulfilled at grocery stores...
05.11.2021   #e-commerce #food retail

75% of online grocery orders to be fulfilled at grocery stores

Demand for grocery home delivery has plateaued according to 40,000 U.S. customers

Mercatus announced findings from its annual eGrocery survey of U.S. consumers, conducted in collaboration with Incisiv. The report, titled "eGrocery Transformed: 2021 market projections and insight into online grocery's elevated ...

Thumbnail-Photo: Instacart acquires Caper AI
26.10.2021   #food retail #omnichannel

Instacart acquires Caper AI

Smart cart and smart checkout technologies

Instacart announced its acquisition of Caper AI (“Caper”), an AI-powered shopping cart and checkout technology platform. With this acquisition, Instacart aims to help retailers unify the in-store and online shopping experience for ...

Thumbnail-Photo: COVID-19 in brick-and-mortar retail
01.10.2021   #brick and mortar retail #retail

COVID-19 in brick-and-mortar retail

Updates on developments concerning COVID pandemic

The Corona pandemic is an ongoing predicament with constant changes and challenges for all involved, people, societies and industries. Here we collect news on the pandemic situation for the retail industry. ...

Thumbnail-Photo: Innit and Google Cloud partner to help retailers personalize grocery...
14.09.2021   #e-commerce #brick and mortar retail

Innit and Google Cloud partner to help retailers personalize grocery shopping

Digital as a permanent part of modern shopping routines

Innit has announced a strategic partnership with Google Cloud enabling grocery retailers to deliver personalized services across the entire meal journey, spanning online, in-store, and at-home. The Google Cloud-Innit joint solution boosts retailer ...

Thumbnail-Photo: Tally the robot: Schnuck Markets deploys intelligent robots chainwide...
10.09.2021   #brick and mortar retail #coronavirus

Tally the robot: Schnuck Markets deploys intelligent robots chainwide

Grocer expands partnership with Simbe to bring thecomprehensive retail management solution to all Schnucks stores

On August 26 Schnuck Markets announced an industry-first chainwide expansion with Simbe Robotics’ to further elevate the grocer’s business operations and customer experience.Building on previous successful expansions, the multi-year ...

Thumbnail-Photo: Online ordering and delivery for member Co-ops...
30.07.2021   #food retail #delivery

Online ordering and delivery for member Co-ops

National Co+op Grocers Partners with Mercato

Mercato, the e-commerce platform created for America's independent grocers and specialty food stores, announced that it has partnered with the National Co+op Grocers (NCG), an organization that works to foster growth and efficiency within the ...

Thumbnail-Photo: In the age of online shopping, shoplifting has gone digital...
26.07.2021   #security #online food retailing

In the age of online shopping, shoplifting has gone digital

Popularity of online shops on the rise, and with it the number of digital fraud cases

The pandemic has forced shoppers to dramatically alter their behaviour. In no sector is this more obvious than in food shopping. ...

Thumbnail-Photo: Key driver of loyalty and total spend
06.07.2021   #e-commerce #omnichannel

Key driver of loyalty and total spend

Omnichannel grocery shoppers spend up to 20% more

Symphony RetailAI, a global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, announced research showing that omnichannel grocery shoppers shop more frequently and spend up to ...

Thumbnail-Photo: Improving the Retail Customer Experience with Appointment Booking...
24.06.2021   #personnel management #coronavirus

Improving the Retail Customer Experience with Appointment Booking

Retailers are adapting to this new paradigm by providing customers with more ways to shop at stores

COVID-19 has forever changed the way that customers shop at retail stores. Many are still concerned about becoming sick while shopping, anxious about navigating crowds and narrow aisles while attempting to social distance. These obstacles are ...

Thumbnail-Photo: Change in eating and shopping habits
18.06.2021   #coronavirus #food retail

Change in eating and shopping habits

Studies reveal how COVID-19 influenced food choices, attitudes and prices

Studies being presented at "Nutrition 2021 Live Online" bring new insights into how people ate, shopped and felt about food as the COVID-19 pandemic unfolded. Here are the highlights:Many adults consumed more unhealthy foods and ...

Thumbnail-Photo: Fundamental changes in grocery shopping
07.06.2021   #brick and mortar retail #food retail

Fundamental changes in grocery shopping

2021 U.S. grocery shopper trends: new era of at-home meals

For the past four decades, FMI—The Food Industry Association has tracked the grocery shopping habits of U.S. customers through the U.S. Grocery Shopper Trends report. The 2021 edition, prepared in partnership with The Hartman Group, explores ...

Thumbnail-Photo: British shoppers visit variety discounters for grocery shopping...
09.04.2021   #brick and mortar retail #food retail

British shoppers visit variety discounters for grocery shopping

Variety discounters to grow at four times the speed of UK food and grocery market

New research from IGD reveals that variety discounters – Home Bargains, B&M, Poundland, Wilko and smaller players – will be worth £12.6bn by 2022, up from £11.1bn in 2020. The channel will take a 5.8% share of the overall ...

Thumbnail-Photo: Innovation Hub to test in-store and warehouse logistics...
24.03.2021   #logistics #delivery

Innovation Hub to test in-store and warehouse logistics

Micro-fulfillment as big challenge for retail industry

AutoStore unveils its Innovation Hub, a pioneering new center located in Karmøy, Norway dedicated to testing and replicating diverse in-store and warehouse environments.As the suppliers of robotic storage and fulfilment technology for many ...

Thumbnail-Photo: First Amazon grocery store opening in Britain...
15.03.2021   #brick and mortar retail #food retail

First Amazon grocery store opening in Britain

Young shoppers interested in skipping checkout lines with cashier-less tech

With the first Amazon grocery store opening in Britain, latest research from Mintel reveals that three quarters (76%) of Brits say they would shop at one.When asked what would encourage them to shop at a physical Amazon grocery store, almost two ...

Thumbnail-Photo: U.S. consumer satisfaction dropped for pickup service...
03.03.2021   #customer satisfaction #delivery

U.S. consumer satisfaction dropped for pickup service

Total U.S. online grocery sales grew 15% in 2021/01 vs. 2020/11

The total U.S. online grocery market posted $9.3 billion in sales during January as more than 69.7 million U.S. households placed on average 2.8 orders across delivery, pickup and ship-to-home according to the Brick Meets Click/Mercatus ...

Thumbnail-Photo: Ahold Delhaize USA companies expand micro-fulfillment capabilities...
25.02.2021   #e-commerce #omnichannel

Ahold Delhaize USA companies expand micro-fulfillment capabilities

Readying an omnichannel supply chain

Peapod Digital Labs, Ahold Delhaize USA’s digital, e-commerce and commercial engine, announced a new micro-fulfillment technology pilot with The GIANT Company in the Philadelphia market.Part of an e-commerce fulfillment center (EFC), the pilot ...

Thumbnail-Photo: Rapid click & collect service in Australia
19.02.2021   #brick and mortar retail #customer satisfaction

Rapid click & collect service in Australia

Coles to launch 90-minute Click&Collect Rapid offer on supermarket range

Coles is the first major retailer to launch 90-minute click & collect in Australia, making it even easier for busy Australians to shop with Coles Online. Now available at more than 400 Coles supermarkets nationally, Click&Collect Rapid ...

Thumbnail-Photo: First South Asian local food and grocery marketplace in U.S....
27.11.2020   #online platform #food delivery service

First South Asian local food and grocery marketplace in U.S.

Based in Chicago, Quicklly expands to San Francisco Bay Area

Quicklly, the first and only South Asian local food and grocery marketplace in the US, announced its first expansion city – the San Francisco Bay Area. Customers throughout the city of San Francisco extending south through to San Mateo have ...

Thumbnail-Photo: ALDI to trial click and collect
29.09.2020   #food retail #delivery

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

Thumbnail-Photo: Grocery consumers increasingly anxious about rising food prices...
31.08.2020   #customer satisfaction #coronavirus

Grocery consumers increasingly anxious about rising food prices

U.S. had the largest increase of any country in the dunnhumby Worry Index, corresponding to strong uptick in U.S. COVID-19 cases

dunnhumby, the global leader in customer data science, today released findings from a multi-phased, worldwide study of the impact of COVID-19 on customer attitudes and behavior. The dunnhumby Consumer Pulse Survey found that the U.S. ...

Thumbnail-Photo: Inviting customers to learn new skills in virtual classes...
21.08.2020   #digital marketing #food retail

Inviting customers to learn new skills in virtual classes

Whole Foods Market launches “Home Ec 365” with modernized lessons in #adulting

Whole Foods Market launched Home Ec 365, a digital curriculum designed to modernize the fundamentals of home economics. Through a series of virtual classes, each with a contemporary take on mastering everyday home tasks and need-to-know life skills, ...

Thumbnail-Photo: Getting a taste for grocery deliveries
14.08.2020   #e-commerce #customer satisfaction

Getting a taste for grocery deliveries

What are the best online grocery delivery options?

Bread, cucumbers, tomatoes, pasta, butter ... Brick-and-mortar stores are no longer the only place where consumers turn to for their groceries. The COVID-19 crisis has spurred a boom in food delivery services. So how do groceries end up in your ...

Thumbnail-Photo: Door-to-door delivery and returns service
13.08.2020   #online trading #delivery

Door-to-door delivery and returns service

Asda trials George parcel returns via home shopping deliveries

Starting last week, Asda has launched a two-store trial allowing customers to conveniently return George parcels at the same time as they receive their weekly shop.Customers in York and Milton Keynes can now return George online purchases for free ...

Thumbnail-Photo: Supply chain: Know what’s on your retail shelves...
15.07.2020   #brick and mortar retail #digitization

Supply chain: Know what’s on your retail shelves

What should bricks-and-mortar retailers pay attention to in their supply chain management?

The Cha-Ching sound of the cash register rings up sales – that’s music to a retailer’s ears. Satisfied customers and happy employees are the key to increasing sales. What role does effective supply chain management play in this ...

Thumbnail-Photo: Surge in dual channel grocery shopping
03.07.2020   #online trading #e-commerce

Surge in dual channel grocery shopping

Supermarkets show strongest online grocery shopper growth during pandemic

Overall, 50% of in-store supermarket shoppers in the last 30 days also ordered groceries online. This shopping behavior is more common with Gen Z and Millennials, and to a lesser degree Gen X, followed more distantly by Boomers and the Silent ...

Thumbnail-Photo: Growth of online grocery sales in 2020
30.04.2020   #online trading #e-commerce

Growth of online grocery sales in 2020

New research by Mintel

The latest research from Mintel reveals the online grocery market is forecast to grow by 33 percent in 2020 to reach an estimated value of £16.8 billion, up from £12.7 billion in 2019. This phenomenal rise follows four consecutive years ...

Thumbnail-Photo: Consumer product demand in wake of Covid-19 crisis...
29.04.2020   #coronavirus #food retail

Consumer product demand in wake of Covid-19 crisis

Newly launched IRI CPG demand index

IRI® released the IRI CPG Demand Index™, a proprietary metric measuring weekly changes in consumer purchases, by dollar sales, against the year-ago period across departments, categories and retail formats.“The COVID-19 pandemic has ...

Thumbnail-Photo: All hands on deck in food retailing due to the coronavirus pandemic...
15.04.2020   #online trading #e-commerce

All hands on deck in food retailing due to the coronavirus pandemic

How online retailers and delivery services are reacting to changing user behaviour

For a long time, online food retailing was the problem child for German e-commerce. In many other countries, order rates for food were consistently higher than in Germany. Various initiatives by bricks-and-mortar German food retailers to enter the ...

Thumbnail-Photo: COVID-19: majority of Americans changing how they shop...
01.04.2020   #online trading #brick and mortar retail

COVID-19: majority of Americans changing how they shop

Most consumers are stocking up in-store, despite health concerns and empty aisles, according to the new Shopkick survey

As uncertainty and anxiety rise across the country due to COVID-19, Americans are doing whatever it takes to stay safe and healthy, including changing the way they shop, according to a new survey by leading shopping rewards app Shopkick. In fact, 76 ...

Thumbnail-Photo: Connected Retail Experiences and StartmeupHK Festival 2020...
01.04.2020   #online trading #brick and mortar retail

Connected Retail Experiences and StartmeupHK Festival 2020

New dates for the events announced

Bailey Communications and InvestHK have confirmed today that the Connected Retail Experiences and StartmeupHK Festival 2020, the flagship event of the startup community event has been rescheduled and will now take place during the week of 6th July, ...

Thumbnail-Photo: Effective and Independent
12.02.2020   #brick and mortar retail #digitization

Effective and Independent

Present and future of self-checkout

Better use of personnel, lowering overhead costs while still providing customers with a smooth and seamless shopping experience – that’s what every retailer strives to accomplish. For Thomas Dibbern, CEO of ALMEX GmbH, there is an ...

Thumbnail-Photo: “AI starts with AI”
24.01.2020   #online trading #e-commerce

“AI starts with AI”

The German Research Center for Artificial Intelligence (DFKI) supports the retail industry

When we shop, many of us are unaware that artificial intelligence helps retailers – in both online and offline settings – more often than we realize. One who is intimately involved in this process along with his Research Center is ...

Thumbnail-Photo: Silver Surfers: Older adults ride the wave of mobile technology and shop...
01.08.2019   #online trading #e-commerce

Silver Surfers: Older adults ride the wave of mobile technology and shop online

The increasing importance of e-commerce for senior citizens

You are wrong if you think it’s mostly young people who spend time online. Older adults are also increasingly embracing online shopping with enthusiasm.In this interview, Spencer Hinzen, Director of Sales, Central Region, Ruckus Networks, ...

Thumbnail-Photo: Start-up offering consumers free same-day delivery...
09.07.2019   #customer satisfaction #logistics

Start-up offering consumers free same-day delivery

New online service for online shopping convenience with no membership fees

A new e-commerce company called Waybuy is changing the way consumers shop online, combining the best in convenience and affordability to make it easier than ever to get the products shoppers need.Founded by Houston-area married couple, Ann and Erik ...

Thumbnail-Photo: 45th anniversary of the barcode in retail
01.07.2019   #barcode scanner #QR code

45th anniversary of the barcode in retail

GS1 US celebrates the barcode’s relevance as the backbone of commerce

GS1 US®, the information standards organization best known as the administrator of UPC barcodes, this week celebrates 45 years since the debut and first scan of the iconic barcode. On June 26, 1974, a pack of Wrigley's chewing gum carrying a ...

Thumbnail-Photo: Small shops & heavy advertisers less likely to ID for tobacco...
27.06.2019   #personnel management #user behavior

Small shops & heavy advertisers less likely to ID for tobacco

Study has implications for Tobacco 21 enforcement

Young people are less likely to be carded for cigarettes in certain types of shops, particularly in those that heavily advertise tobacco, a new study has found.When researchers who were 20 and 21 visited a variety of shops in a city on the verge of ...

Thumbnail-Photo: Digital food retail: customers expect more personalization...
07.06.2019   #food delivery service #online food retailing

Digital food retail: customers expect more personalization

New research sponsored by precima shows retailers must act quickly to develop a detailed understanding of shopping missions.

The fast-changing dynamics of the food retailing environment continue to challenge companies to keep pace with fast-changing shopper demands. The latest of these shifting shopper requirements involves their behavior on digital platforms and is ...

Thumbnail-Photo: Mintel announces top global packaging trends for 2019...
09.04.2019   #sustainability #packaging

Mintel announces top global packaging trends for 2019

implications for consumers, brands, and manufacturers

Looking ahead, David Luttenberger, Global Packaging Director at Mintel, discusses the major trends influencing the packaging sector worldwide during 2019, including implications for consumers, brands, and manufacturers.Connected ...

Thumbnail-Photo: Top retail activity helps usher in Year of the Pig...
14.03.2019   #retail #displays

Top retail activity helps usher in Year of the Pig

Chinese New Year signals the busiest trading period of the calendar for grocery retail

This year’s celebration, marking the Year of the Pig – representing good fortune, wealth and prosperity – was no exception, according to a brand-new report from international grocery researcher IGD Asia. Shirley Zhu, IGD ...

Thumbnail-Photo: Pioneering spirit in online retail: participation is welcomed...
27.02.2019   #online trading #food delivery service

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

Thumbnail-Photo: IRI finds consumer confidence making big impact on e-commerce growth...
06.02.2019   #e-commerce #omnichannel

IRI finds consumer confidence making big impact on e-commerce growth

64 percent of omnichannel growth due to e-commerce

While 2019 got off to a rocky start, with a partial government shutdown and trade challenges attributed to tariffs, consumers at the close of 2018 were buoyed by their strong household financial health and were spending accordingly. The latest IRI ...

Thumbnail-Photo: Underperforming stores will be closed or sold...
08.11.2018   #food retail

Underperforming stores will be closed or sold

iFresh, Inc. announces new retail strategic initiative for supermarkets

iFresh, a leading Asian American grocery supermarket chain and online grocer, today announced its strategic initiative to improve its retail supermarket experience.  The new strategic plan announced today follows constructive dialogue and an ...

Thumbnail-Photo: Consumers shop at discount retailers regardless of age or income...
23.10.2018   #customer analysis #consumer demand

Consumers shop at discount retailers regardless of age or income

Clothing is the product shoppers are most likely to purchase at bargain retailers

Almost all U.S. consumers are value-conscious shoppers who regularly visit discount retailers to find a bargain, according to the latest issue of the quarterly Consumer View report released today by the National Retail Federation. “Looking ...

Thumbnail-Photo: E-payments emerge as go-to method of paying
14.09.2018   #payment systems #payment terminals

E-payments emerge as go-to method of paying

Pressed for time, millennials consumers look for convenience and flexibility

The desire for convenience by consumers is reshaping the retail sector, where retailers are scrambling to offer a seamless shopping experience with latest technologies such as self-service checkout systems and contactless payment technology. In such ...

Thumbnail-Photo: Preventing food waste: It’s ecological, social and saves resources...
07.09.2018   #sustainability #food retail

Preventing food waste: It’s ecological, social and saves resources

SirPlus fights retail food waste

Measuring more than 530 square meters, SirPlus stores are a force to be reckoned with. At this point, the food saviors from Berlin have become widely known thanks to radio, television and their strong online presence of course. Their mission? ...

Thumbnail-Photo: Forecast 2020: Asia’s leading large format retailers...
28.08.2018   #retail #marketing research

Forecast 2020: Asia’s leading large format retailers

IGD expects sales growth of 3.3 percent a year

Asia’s large format retailers are set to grow 3.3 percent a year to 2022, with Vietnam, India and Philippines forecast to see double-digit growth from large format players over five years, according to global research organisation ...

Thumbnail-Photo: Collaboration opportunities between retailers and suppliers...
10.08.2018   #retail #supply chain management

Collaboration opportunities between retailers and suppliers

Retail Collaboration Survey results 2018 by Trace One

Trace One, the world’s largest collaborative retail business network for private label, released the results of its 2018 Retail Collaboration Survey. Surveying 385 grocery retailers and consumer goods suppliers across North America and Europe, ...

Thumbnail-Photo: Wirecard partners with SES-imagotag to revolutionize the in-store...
22.02.2018   #mobile payment #electronic shelf labels (ESL)

Wirecard partners with SES-imagotag to revolutionize the in-store customer experience by enabling mobile payments at the shelf

Retailers will be able to boost their sales by speeding up payment processes

Wirecard, the leading specialist in digital financial technology, cooperates with SES-imagotag, global leader in ESL omnichannel solutions for physical retail, to launch an innovative in-store mobile shopping solution, which will bring the customer ...

Thumbnail-Photo: Amazon launching Whole Foods Market delivery service...
13.02.2018   #online trading #delivery

Amazon launching Whole Foods Market delivery service

Prime members will be able to tap free 2-hour delivery

Prime customers can enjoy free 2-hour delivery for orders over 35 Dollar from Whole Foods Market; Whole Foods Market groceries can be delivered through Prime Now to neighborhoods in Austin, Cincinnati, Dallas, and Virginia Beach Last week, Amazon ...

Thumbnail-Photo: US consumers: 36 percent plan to grocery shop online in 2018...
31.01.2018   #e-commerce #multichannel commerce

US consumers: 36 percent plan to grocery shop online in 2018

Report highlights importance of an omnichannel grocery experience in 2018 as consumer expectations rise

The annual Grocery eCommerce Forecast completed in partnership with ShopperKit, an in-store fulfillment platform, surveyed over 1,000 U.S. consumers about grocery shopping habits, intent and barriers moving into 2018 to better equip ...

Thumbnail-Photo: Unrealized potential in online food retailing...
30.01.2018   #food retail #delivery

Unrealized potential in online food retailing

Fresh delivery service coverage primarily in metropolitan areas

Prior to the launch of Amazon Fresh in Germany, many e-commerce observers expected brick-and-mortar grocery retailers to do everything in their power to fight back with their own offers and services. This prediction has not come true. Several of the ...

Thumbnail-Photo: Some glitter but no gold for Christmas
17.01.2018   #food retail #marketing research

Some glitter but no gold for Christmas

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016

In December, UK retail sales increased by 0.6 percent on a like-for-like basis from December 2016, when they had increased 1.0 percent from the preceding year. On a total basis, sales rose 1.4 percent in December, against a growth of 1.7 ...

Thumbnail-Photo: Organized retail crime on the rise
18.12.2017   #retail #marketing research

Organized retail crime on the rise

Organized retail crime is continuing to grow, with 67 percent of retailers surveyed reporting an increase in the past year

The 13th annual ORC study released  by the National Retail Federation found that 96 percent of responding companies had experienced ORC in the past year. Losses averaged $726,351 per $1 billion in sales, an increase from $700,259 last ...

Thumbnail-Photo: Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year...
27.11.2017   #online trading #e-commerce

Lokaso.Siegen: Siegerland’s online marketplace celebrates its one-year anniversary

An asset for the region, but also a benefit for retailers?

It has been one year since the Lokaso.Siegen online marketplace has gone live. That’s why we headed for the scenic Siegerland again and asked for feedback. ...

Thumbnail-Photo: Shopping with voice command
26.09.2017   #online trading #brick and mortar retail

Shopping with voice command

Voice commerce more than just another customer touchpoint for retailers

Their names are Cortana, Siri, Google Assistant or Alexa: the digital voice assistants of Microsoft, Apple, Google, and Amazon, respectively. They respond to your verbal commands or answer your questions. What’s more, you can also control ...

Thumbnail-Photo: Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa...
29.08.2017   #online trading #voice commerce

Ocado becomes the UK’s first supermarket to launch app for Amazon Alexa

Online-only grocery retailer introduces app for voice-controlled shopping

Grocery shopping just got even easier thanks to Ocado. The online-only grocery retailer today announces it will be the first supermarket in the UK to launch an app for the voice-controlled Amazon Alexa. The Ocado app for Amazon Alexa, the voice ...

Thumbnail-Photo: NRF: Focus on new ways of shopping keeps biggest retailers big...
11.07.2017   #retail #multichannel commerce

NRF: Focus on new ways of shopping keeps biggest retailers big

The annual Top 100 Retailers list released by the National Retail Federation’s STORES Magazine and Kantar Retail

The nation’s largest retailers have held onto their top spots by focusing on value and embracing new ways consumers are shopping. “Retailers will always be measured by sales numbers, and ranking the leaders is important,” STORES ...

Thumbnail-Photo: UK smartphone shopping to overtake tablet spend by 2018...
10.07.2017   #online trading #e-commerce

UK smartphone shopping to overtake tablet spend by 2018

Spend via smartphones will outperform spend via tablets, accounting for 51.5 percent of the UK mobile and tablet market in 2018, says research

According to the company’s latest report, sales of tablet devices are declining as consumers choose to spend more time on smartphones. Consequently, spend via these devices is set to grow 112 percent in the next five years. Key sectors aiding ...

Thumbnail-Photo: Best UK retailer of the public at GlobalData’s 2017 customer...
05.05.2017   #award #electric appliances

Best UK retailer of the public at GlobalData’s 2017 customer satisfaction awards

The electricals retailer beat John Lewis and Asos, who came second & third respectively

Ao.com, John Lewis and Marks & Spencer dominated proceedings at GlobalData’s 2017 Customer Satisfaction Awards, held on 27 April at The Royal Horseguards Hotel, London. Sponsors included global textile group Indo Count Industries; Lithium, ...

Thumbnail-Photo: Click & Collect: the future of online grocery shopping...
05.04.2017   #online trading #e-commerce

Click & Collect: the future of online grocery shopping

Smart services and techniques are constantly improving the customer experience

Click & Collect is a smart solution for both busy shoppers and profit-seeking retailers. It solves many of the problems that have prevented online shopping for groceries from taking off, such as costly deliveries and the small range of available ...

Thumbnail-Photo: Ocado evaluated robotic picking and packing of shopping orders...
31.01.2017   #supply chain management #packaging technology

Ocado evaluated robotic picking and packing of shopping orders

World’s largest online-only grocery retailer working with prestigious universities in Europe to develop innovative robotic solutions

Ocado Technology announced a major development in the pursuit of creating robotic grocery picking solutions for Ocado's highly-automated warehouses. The Ocado Technology robotics team has created a robotic arm capable of safely grasping a wide ...

Thumbnail-Photo: Digital transformation strengthens brick-and-mortar retail...
16.01.2017   #e-commerce #retail

Digital transformation strengthens brick-and-mortar retail

The development in the relationship between “brick-and-mortar and online” in retail is not a one-way street

Brick-and-mortar retail will continue to score with customers with digital services for consulting, purchase and delivery. With new and intelligent concepts, smaller stores also give large competitors ranging from Amazon to Zalando a run for their ...

Thumbnail-Photo: The future of the grocery store
10.01.2017   #e-commerce #brick and mortar retail

The future of the grocery store

How it holds up to e-commerce and changing customer behaviours

A grocery store is so much more than a place to buy food. It can also be a bank, a pharmacy, a postal office, a restaurant, and so on. At the same time, customers are increasingly buying their groceries online and in many places, they are starting ...

Thumbnail-Photo: How Digital Signage promotes visual marketing...
28.11.2016   #digital signage #trend research

How Digital Signage promotes visual marketing

Until recently, retailers addressed customers at the shop window or point of sale primarily with posters, displays or other eye-catchers

Yet media overload makes it increasingly difficult for these traditional, static advertising formats to assert themselves. New interesting presentation platforms that inform and entertain consumers increasingly prevail. They are summarized under ...

Thumbnail-Photo: Ocado announces machine learning-enhanced contact center for customer...
14.10.2016   #marketing planing #e-mail management

Ocado announces machine learning-enhanced contact center for customer emails

World’s largest online-only grocery retailer harnesses the power of AI and the Google Cloud Platform to categorize and prioritize customer emails

Ocado announces the deployment of its machine learning (ML)-enhanced contact center which employs an advanced AI (artificial intelligence) software model to categorize customer emails. This novel approach ensures customers are still getting that ...

Thumbnail-Photo: Halloween spending to reach 8.4 Billion Dollars...
27.09.2016   #marketing research

Halloween spending to reach 8.4 Billion Dollars

Americans are looking forward to splurging on their favorite candy and costumes this Halloween season

According to the National Retail Federation’s annual survey conducted by Prosper Insights & Analytics, total spending for Halloween is expected to reach $8.4 billion, an all-time high in the survey’s 11-year history. U.S. ...

Thumbnail-Photo: Well-executed supermarket websites attract more customers and dollars...
03.08.2016   #online trading #customer satisfaction

Well-executed supermarket websites attract more customers and dollars

In a perfect grocery-shopping world an online presence that perfectly mirrored its bricks-and-mortar store, with the same selection of products and a minimal online-offline price difference

In a perfect grocery-shopping world, the supermarket where you usually shop would have an online presence that perfectly mirrored its bricks-and-mortar store, with the same selection of products and a minimal online-offline price difference. ...

Thumbnail-Photo: The way groceries are delivered is evolving
28.04.2016   #online trading #e-commerce

The way groceries are delivered is evolving

Raley’s launches new digital customer experience

Raley’s Family of Fine Stores has partnered with Unata, the award-winning leader in 1-to-1 Omni-Commerce solutions, to launch an improved web and mobile eCommerce platform, E-Cart. The new system will replace Raley’s current online ...

Thumbnail-Photo: New system for eCommerce-enabled locations
27.04.2016   #e-commerce #mobile shopping

New system for eCommerce-enabled locations

Raley’s Family of Fine Stores has partnered with Unata to launch an improved web and mobile eCommerce platform, E-Cart.

Raley’s Family of Fine Stores has partnered with Unata, the award-winning leader in 1-to-1 Omni-Commerce solutions, to launch an improved web and mobile eCommerce platform, E-Cart.  The new system will replace Raley’s current ...

Thumbnail-Photo: Shopper expectations will continue to rise
15.04.2016   #consulting

Shopper expectations will continue to rise

Four trends predicted to shape the future of global food retailing

Genuine revolutions in food retailing are rare, but we’re living through one now. That’s the view of Joanne Denney-Finch, the chief executive of the food and grocery researchers IGD.

Thumbnail-Photo: “The internet of things will emanate a strongly disruptive power“...
30.03.2016   #multichannel commerce #supply chain management

“The internet of things will emanate a strongly disruptive power“

Interview with Ralf Schienke, Retail Marketing Management Germany at Fujitsu

In these times of digitization, EuroCIS 2016 shone a spotlight on the big megatrends – for instance, the Internet of Things, IoT. The chance to make individual products “visible“ online, offers the retail industry great potential, especially in the areas of production and supply chain management. We spoke with Ralf Schienke, Retail Marketing Manager Germany at Fujitsu, about the current situation and the future of the IoT in retail.

Thumbnail-Photo: ”Many customers are willing to try online grocery shopping“...
30.03.2016   #online trading #e-commerce

”Many customers are willing to try online grocery shopping“

Interview with Marcel Fuhlmann, CEO of diva-e Digital Value Enterprise GmbH

Marcel Fuhlmann, CEO and Manager of the Business Unit Platform Online Food Retailing at diva-e Digital Value Enterprise GmbH, explains which criteria successful online grocery stores should meet.

Thumbnail-Photo: Customer approach becomes more digital – and practical...
04.02.2016   #customer satisfaction #digital signage

Customer approach becomes more digital – and practical

Fresh ideas for retailing at the BMWI joint booth at EuroCIS

Lifeless mannequins with whom customers cannot identify could soon be a thing of the past. At least, if it’s up to new entrepreneur Mesut Yilmaz. He has developed a digital marketing concept for retailer’s store windows which he will be presenting at EuroCIS.

Thumbnail-Photo: Who’s afraid of Amazon Fresh?
01.02.2016   #mobile payment #smartphone

Who’s afraid of Amazon Fresh?

NCR Power Picking prepares for the growing pressure in grocery retail

Many believe that Amazon’s new grocery delivery services will put food retailers under pressure and will see a huge increase on in-store fulfillment. As analysts have estimated that more global consumers will give online shopping a shot in 2016.

Thumbnail-Photo: Online grocery delivers huge potential
29.10.2015   #consulting

Online grocery delivers huge potential

Many shoppers would really enjoy today’s online grocery experience

More than four in 10 (42% of) grocery shoppers in the UK could potentially be converted to online shopping, according to research being unveiled at IGD’s Online & Digital Summit this week, offering huge opportunities for growth in this ...

Thumbnail-Photo: Topshop takes the top spot in fashion omni-channel survey...
17.09.2015   #multichannel commerce #fashion

Topshop takes the top spot in fashion omni-channel survey

John Lewis and House of Fraser are also ahead of the average

Topshop is the best omni-channel fashion retailer according to results of a survey by Kurt Salmon to find out how well businesses are performing  across multiple channels.  Topshop, John  Lewis and Marks & Spencer have the ...

Thumbnail-Photo: China remains top grocery market
10.09.2015   #consulting

China remains top grocery market

India and 'MINTs' among fastest growing

Chinese grocery sales are set to grow by a third between now and 2020 and reach US$1.5tn per year, according to IGD’s new forecasts. China will comfortably retain its position as the largest grocery market although others will grow ...

Thumbnail-Photo: New service Farmers market on demand
13.08.2015   #online trading #food technology

New service "Farmers market on demand"

Technology model brings farm fresh foods and artisanal goods home on the quick

artizone, the online shop for farm-raised meat, local organic produce, small batch breads and artisanal products introduces a new service, "Farmers Market on Demand," allowing customers to have over 60 artisans offering produce, dairy, ...

Thumbnail-Photo: Chinas online grocery market to hit $180bn by 2020...
10.08.2015   #online trading #e-commerce

China's online grocery market to hit $180bn by 2020

Foreign brands popular with Chinese shoppers

The Chinese online grocery market, already the world’s largest, is set to be worth almost $180bn by 2020 – nearly five times its current value of $41bn, according to the latest IGD research. Joanne Denney-Finch, IGD chief executive, ...

Thumbnail-Photo: Willard Bishop delivers first comprehensive study of online grocery...
06.08.2015   #online trading #consulting

Willard Bishop delivers first comprehensive study of online grocery shopping

Willard Bishop released its 2015 eCommerce SuperStudy, highlighting opportunities in online grocery shopping.  Key insights include a list of top tier CPG manufacturers that are winning the fair-share-battle for food and non-food sales ...

Thumbnail-Photo: Instacart gives shoppers new employee option...
29.06.2015   #online trading #cross channel solutions

Instacart gives shoppers new employee option

Grocery delivery service rolls out option to personal shoppers in Chicago

Instacart, the fast-growing grocery delivery service whose workers hand pick and deliver items from trusted local stores, announced today that after a successful pilot in Boston, the company is now giving its Personal Shoppers in some ...

Thumbnail-Photo: The impact of mobile technology on purchasing patterns...
05.05.2015   #mobile payment #mobile shopping

The impact of mobile technology on purchasing patterns

Nonstop shopping on the go

How many websites have you clicked on recently that haven't converted their format to mobile, frustrating your efforts to get the information you need in an effective and timely way? Now researchers from Northwestern University have unearthed ...

Thumbnail-Photo: Sensual Design - Shop-Design with Multisensual Marketing...
09.01.2015   #shop building #shopfitting

Sensual Design - Shop-Design with Multisensual Marketing

Retailers should focus on the basics: The art is in reaching the recognition threshold but not crossing it

Brick-and-mortar retailers, who want to create an unforgettable shopping experience in their stores and also want to set themselves apart from online retailers, should appeal to all the senses of their customers. Multisensual marketing is an ...

Thumbnail-Photo: Mobile solutions play an important role in increasing the motivation and...
04.07.2014   #mobile payment #mobile shopping

"Mobile solutions play an important role in increasing the motivation and productivity of employees"

Interview with Paulo Magalhães, CEO of Tlantic and José Fortunato, COO of Sonae

By reaching the customer on his won mobile device, a retailer can be close to his customer and give him an extended shopping experience. But there are also mobile in store solutions, enabling such diverse usages as receiving and stock counting, ...

17.06.2014   #online trading #consulting

Fewer impulse buys made during online grocery shops explain smaller basket values than in store

According to a recent consumer survey from Voice of the Customer specialist eDigitalResearch,  online grocery shoppers tend to buy fewer impulse purchases online than in store, resulting is smaller basket sizes. The survey of 1,154 online ...

26.05.2014  

Fashion continues to pick-up for Scotland in April

In April 2014 total Scottish sales increased by 1.9 per cent compared with April 2013, when they had decreased by 2.1 per cent. Like-for-like sales increased by 1.1 per cent on last April, when they had decreased by 3.0 per cent. Taking account of ...

Thumbnail-Photo: Logistics decides the future of online food sales...
05.05.2014   #online trading

"Logistics decides the future of online food sales"

Interview with Dr. Bernhard Albert, Foresight Solutions

The eCommerce story is a success story. More and more products are being bought online. Yet one area online retail has not been able to conquer is food retailing. Dr. Bernhard Albert from the Foresight Solutions Institute for Future Research assists ...

Thumbnail-Photo: The customer makes his food buying decision when he plans the meals...
05.05.2014   #online trading

"The customer makes his food buying decision when he plans the meals"

Interview with Silvan Dolezalek, Zaunz Publishing and Robert Walters, Cookbutler

No question about it, e-Commerce is booming, but it doesn’t apply to all industry sectors the same way. While books, clothing items or consumer electronics are already being sold online to a large extent, online food retail is still in its ...

Thumbnail-Photo: Many customers are not ready yet to shop groceries online...
05.05.2014   #online trading

"Many customers are not ready yet to shop groceries online"

Interview with Alexander Graf, Kassenzone.de

The Kassenzone.de (English: Checkout Zone) blog was started in 2008 by Alexander Graf and Florian Hermsdorf and covers developments of online business models. In this iXtenso interview, e-commerce expert Graf, who already among other things oversaw ...

16.12.2013   #multichannel commerce #mail-order business

Instacart Brings Same-Day Grocery Delivery Service to Boston

Customers Can Order From Shaw's Initially; Other Stores to Be Added in Coming Weeks

Instacart, the only service that can deliver groceries from multiple local stores within an hour, announced today that it has expanded to Boston. Beginning today, items from Shaw's can be ordered and delivered by an Instacart Personal ...

Thumbnail-Photo: Online grocery retailing in France and Germany to double by 2016...
12.11.2013   #consulting

Online grocery retailing in France and Germany to double by 2016

According to latest figures by IGD, online retailing for food and consumer goods in France is set to double from €5bn to €10.6bn, ranking it second in Europe after the UK. The research also found that Germany is predicted to reach ...

Thumbnail-Photo: Going to the heart of the retail opportunity...
21.10.2013   #retail #management consultancy

Going to the heart of the retail opportunity

World Retail Congress Africa will take place in Johannesburg

New to Sub-Saharan Africa and created in response to the rapidly changing and diversifying marketplaces across the Continent, the World Retail Congress Africa goes to the heart of the retail opportunity: servicing and understanding the new African ...

Thumbnail-Photo: Harris Teeter Selects Paydiant for Mobile Wallet...
27.08.2013   #mobile payment

Harris Teeter Selects Paydiant for Mobile Wallet

Harris Teeter is working with Paydiant to pilot a cloud-based mobile wallet in Matthews, N.C.

Paydiant, provider of a cloud-based mobile wallet, cardless ATM access and offer redemption platform, today announced that Harris Teeter, Inc., a Mid-Atlantic grocery chain that operates over 200 stores in eight states and the District of Columbia, ...

Thumbnail-Photo: It should be fresh and ready
01.07.2013   #customer satisfaction #shop building

It should be fresh and ready

Convenience shops in tune with the times

Sandwich in hand and coffee to go: today’s customer likes things quick and easy. Aside from the need for healthy convenience products, consumers also want an adventure when they shop for groceries. In our interview, Angela Krause from the ...

Thumbnail-Photo: The Customer Prefers Comfort
01.07.2013   #customer satisfaction #shop building

The Customer Prefers Comfort

Convenience is More Important than Price

To keep up with the ever more powerful competition from online retailers, brick-and-mortar stores have to turn shopping into an adventure for the customer again – this is the mantra that storeowners as well as shopfitters are currently ...

Thumbnail-Photo: Trends in Store Design: Making the Basket Bigger...
02.05.2013   #shop building #shopfitting

Trends in Store Design: Making the Basket Bigger

"Today we are dealing with a highly informed digital savvy consumer"

David Stain from global technology provider, Zebra Technologies, has unrivalled knowledge and expertise when it comes to retail store design and technology deployment. As EMEA Head of Market Development for retail and hospitality, David is in the ...

Thumbnail-Photo: One in four customers admit they do not trust companies to secure their...
17.04.2013   #security #security management

One in four customers admit they do not trust companies to secure their personal information online

But customers still seem ill prepared to take precautions to protect themselves

Businesses have a job on their hands to address a serious lack of trust by customers that regularly shop, pay and bank online. This is according to new research looking at consumer attitudes to online data security by information security and ...

Thumbnail-Photo: Tesco launches online shopping service in Thailand...
10.04.2013   #online trading

Tesco launches online shopping service in Thailand

Tesco has launched an online grocery shopping service in Bangkok as part of its Tesco Lotus business in Thailand. The supermarket said the new service would enable customers to order from over 20,000 grocery, fresh food and non-food products online ...

Thumbnail-Photo: British Chic Tested as Asos to TopShop Seek U.S. Growth: Retail...
04.04.2013   #online trading #management consultancy

British Chic Tested as Asos to TopShop Seek U.S. Growth: Retail

On the heels of Downton Abbey’s success on American television, British retailers are banking on a love of all things English to expand their business in the world’s biggest apparel market. The online-only fashion retailer Asos, ...

Thumbnail-Photo: Eyeing Retail Trends in the Mall Through Kiosk Business...
03.04.2013   #kiosk terminals #kiosk applications

Eyeing Retail Trends in the Mall Through Kiosk Business

by Aldynai Yumbuu, Senior Commercialization Manager Retail Property Management, Jones Lang LaSalle

The Specialty Leasing program is one of those unique tools that lets a mall owner be the first to sense upcoming trends in retail business. Kiosks, with the benefit of low-risk, relatively low-investment commitment for entrepreneurs, are providing ...

Thumbnail-Photo: Innovative corner shop multi-channel retailing...
29.11.2012   #online trading #multichannel commerce

Innovative corner shop multi-channel retailing

Emmas Enkel is enjoying growth and success

A German start-up retail convenience store is enjoying growth, success and recognition for its family-inspired values and modern approach to food retailing. Emma’s Enkel is trialling a polytouch all-in-one multi-touch system to close the gap ...

Thumbnail-Photo: New trends in retail store branding
09.11.2012   #customer relationship management #brand management

New trends in retail store branding

The importance of building a prominent brand

What’s the first name that comes to your mind when you hear ‘discount retailer’? Chances are that the names Wal-Mart or Target pop up – and it’s not surprising because these are two of the most valuable retail brands in ...

Thumbnail-Photo: Tesco debuts online shop aimed at busy commuters...
06.11.2012   #mobile payment #mobile shopping

Tesco debuts online shop aimed at busy commuters

Mobile phone shopping portal opens special zone for Commuters in London

Tesco this week stepped up its battle to win over mobile phone shoppers, with a new online portal aimed at commuters. The new Commuter Zone on its grocery website brings together a targeted list of products that the retailer claimed would give ...

Thumbnail-Photo: Every Period Has its Own Fonts
01.10.2012   #electronic shelf labels (ESL) #price labelling

Every Period Has its Own Fonts

Fonts are like fashion. New designs hit the market, are discovered by the avant-garde, conquer the mass market and eventually they are “out“. We are going on an expedition through the world of typography and show where retail can find ...

Thumbnail-Photo: New mobile opportunities in digital marketing...
01.09.2011   #customer satisfaction #digital marketing

New mobile opportunities in digital marketing

Retail is able to achieve more and more, particularly by reaching younger consumers via cell- and smartphones. That’s why applications – so-called apps – for the new mobile gadgets played a very big role at the EuroCIS. Yet also in existing ...

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