Be different – be successful
10 examples of how retailers can differentiate themselves in the market with unique shopping experiences
Beyond the Green Buzz: How to become truly sustainable in retail
Branding, sourcing, and ethics – Insider insights for retailers
Our Highlights at EuroShop 2023
Our colleagues Kyra Molinari and Ben Giese stroll through the halls, review the last days and take a closer look at the innovations on Robotics.
Aldi Bus: Retailer celebrates Cheapest Supermarket of the Year win
Aldi Bus takes customers from competitor stores to shop at the cheapest supermaret
Supporting replacements for EOL Datamax® printer
Future-proof your label printing with Citizen Systems
Smart Store: Two customer needs with one store opening
First "Rewe ready" without checkouts, but with a special location
Schnucks launches Schnucks Now 30-minute delivery in all markets
A new virtual storefront for fast delivery in partnership with Instacart
Cooperation offers e-commerce brands customer service AI
New partnership enables e-commerce brands to leverage the best AI automated customer service through a centralized helpdesk
Omnichannel fulfillment: the best of both worlds
The platform of the start-up fulfillmenttools takes deliveries to a new level.
Omnichannel fulfillment: via food retail and other sectors to the whole world
How the start-up fulfillmenttools wants to take retail further.
Flexible, mobile and well equipped: valuable store associates
iOS solution from NewStore allows extensive omnichannel commerce on the floor
Lush Birmingham Spa hires local in-store florist
Lush Anchor Shop: Fresh & Flowers concept, tech innovations, Bring It Back returns scheme
InHome direct-to-fridge delivery as option for Walmart customers
Walmart creates a convenient shopping experience
Amazing Amazon Fresh?
Our iXtenso editor tests an Amazon delivery service. Here he shares his impressions
ESL: an all-rounder for the customer journey
Why the use of Electronic Shelf Labels can pay off
Weekly grocery shopping made easy: meal planning via app
Grocery shopping, ordering, recipes – all in one app with connection to local grocery stores
Virtual try-on with AR in e-commerce
Enhanced and personalized online shopping through augmented reality
4 tips for improving retail customer experience
Customer experience can make or break a retail business, so it's vital to get it right
Ensuring freshness in food retail from farm to plate
Kroger and NVIDIA partner with AI-enabled applications and services
Visibility and control are consumers’ priorities for last-mile delivery
Consumer demand: tracking deliveries via GPS and redirecting deliveries
Home pickup for convenient ecommerce returns
Narvar service available in ten major metros in the U.S. including San Francisco, NY, LA and Chicago
retail trends December/2021 (German)
Experiences and reports from the retail industry
Perfect Corp. unveils new beauty technology
AI-based solution for online manicure experiences
An online fest of retail, tech, omnichannel and e-commerce trends
The very first edition of the E-commerce Berlin Virtual event - And what a debut it was!
Check the final agenda of the E-commerce Berlin Virtual 2021
Today, we are announcing the full line-up of speakers and reminding the details of the conference.
Digital workers in retail: More time for important things
Relieving employees with intelligent automation
One-third of consumers will increasingly use buy online, pickup-in store services
Consumer surveys on order pick-up preferences and BOPIS
Say hello to E-commerce Berlin Virtual Edition!
Free virtual conference on May 26-27th 2021
Sephora to expand brick & mortar footprint across the U.S.
Omni-channel in-store experience for shoppers
Rapid click & collect service in Australia
Coles to launch 90-minute Click&Collect Rapid offer on supermarket range
Stats and trends for 2020 holiday customer service strategies
Higher sales with self-service materials and chat
Bra-shopping during COVID-19 pandemic
M&S launches contact-free bra fit service in England & Wales
Get your business ready for E-commerce Berlin Expo 2021!
Meeting point for all major decision-makers in the e-commerce sector
Boom time for bicycle retailers
What is the recipe for success? iXtenso visited three bicycle retailers
ALDI to trial click and collect
The supermarket is testing its first UK click-and-collect services
The importance of effective complaint management
A strategic and cross-channel approach to handling negative customer experiences
WhatsApp Business: A direct line to customers
About the installation, functions and advantages of the app
Custom-tailored: new in-store safe shopping journey solution
Suitsupply reinvents retail experience including virtual pre-shopping
A return to core competencies: visual merchandising and customer service
Showrooming with samples in brick-and-mortar retail
"Love greetings" from the online shop
With the web-based application ViDGREETS, online shoppers can record personal messages and send them together with their purchase.
Our bot is happy to assist you
Chatbots and AI virtual assistants automate customer service
The power of the sun
Oktalite at the EuroShop 2020
Five customer experience considerations for retailers
From forethought to a proper execution
Get your business ready for E-commerce!
E-commerce Berlin Expo 2020 starts on the 13th of February 2020
eBay to launch end-to-end fulfillment service for sellers
Storing and shipping through logistics partners managed by eBay
Sales assistant Remy talks about strange customers and emotional decisions
An interview with a fictitious robot that works in retail
Retail service robots – helper or footfall generator?
Using drag and drop to train the new coworker
Post-purchase communication: Well-informed customers are happier
Shipment tracking options and convenient returns management solutions
The customer is always right? Two customers might spell trouble!
How salespeople can handle customers who bring company along
E-commerce: AI-powered translations revitalize business
Interview with Boris Zielonka, Director Marketing & Sales, Eurotext AG
This website uses cookies to give our readers the best website experience. Please refer to our privacy policy to find out how we use cookies and how you can edit your preferences.
