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customer analysis

You can only sell successfully to customers if you know them. Read about the latest methods and tools for customer analysis.

Thumbnail-Photo: Promotions just as important to UK customers as product quality...
23.11.2017   #customer satisfaction #customer analysis

Promotions just as important to UK customers as product quality

Study finds that promotions are a key factor in customers’ purchasing decisions when buying home and kitchen appliances

When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 ...

Thumbnail-Photo: Racial profiling by retailers creates an unwelcome climate for black...
16.11.2017   #customer satisfaction #customer analysis

Racial profiling by retailers creates an unwelcome climate for black shoppers

Discrimination endured by black shoppers forces them to downplay their race or shy away from an activity among the most common and celebrated in American culture, according to new research. The study, "Shopping While ...

Thumbnail-Photo: Promotions just as important to UK customers as product quality...
20.10.2017   #customer analysis #merchandising products

Promotions just as important to UK customers as product quality

Study finds that promotions are a key factor in customers’ purchasing decisions when buying home and kitchen appliances

When it comes to buying home and kitchen appliances, British consumers admit that the right reward is just as important to them as quality of product. The independent study of 2,000 British adults, commissioned by 360insights, found that 17 percent ...

Thumbnail-Photo: Smart retail through use of sensor technology...
29.09.2017   #brick and mortar retail #customer relationship management

Smart retail through use of sensor technology

How brick-and-mortar retail can catch up to the informational edge of e-commerce

E-commerce has a clear advantage over brick-and-mortar retail when it comes to subjects like big data, personalization, and automation. Every time search and buying processes take place online, information about customers practically collects ...

Thumbnail-Photo: 72 per cent of UK consumers frustrated by shopping...
19.09.2017   #customer satisfaction #customer analysis

72 per cent of UK consumers frustrated by shopping

The figures show an improvement on last year’s measures

Year-long research shows that despite a seven per cent decline in frustration-levels over the last 12 months, many areas of omni-channel operation still fail to meet consumer expectations 72 percent of consumers say the experience of shopping in ...

Thumbnail-Photo: Dinner is served
18.09.2017   #food retail #customer analysis

Dinner is served

Germans eat more fresh food than people in France

Contrary to a German proverb about eating like God in France, a consumer survey about fresh food now reveals that people in Germany averagely spend less money for fresh food than in France while eating more of it than their neighbors. The ...

Thumbnail-Photo: Douglas: A more personal sales approach with the new Beauty Card...
04.08.2017   #customer satisfaction #customer relationship management

Douglas: A more personal sales approach with the new Beauty Card

“It’s crucial to understand our customers across all channels“ - Interview with Thomas Oberste-Schemmann, Douglas

The Douglas perfumery chain makes positive experiences with its new customer loyalty card. Thomas Oberste-Schemmann, Director of Global CRM Analytics, talks to us about the benefits for customers and the conclusions the company can draw from an ...

Thumbnail-Photo: Xovis – people flow monitoring for the IoT age...
04.07.2017   #customer analysis #customer counting

Xovis – people flow monitoring for the IoT age

More than 40.000 Xovis 3D sensors are deployed in the retail industry

Switzerland based Xovis is the market leader in people flow monitoring in the airport and retail industry. More than 40 international airports count on Xovis 3D sensors and software solutions to measure waiting times, passenger throughput and other ...

Thumbnail-Photo: In-store tracking: customer buying behavior analysis ever more precise...
29.06.2017   #brick and mortar retail #customer analysis

In-store tracking: customer buying behavior analysis ever more precise

… but keep it anonymous and compliant with data protection legislation

At what times do guests visit the store and how do they behave? And how does this impact sales? Retailers have to address these issues to optimize the brick-and-mortar shopping experience. To do this, retailers have access to a wide range of ...

Thumbnail-Photo: Ranking retailers from top to bottom on customer loyalty...
19.06.2017   #customer satisfaction #customer analysis

Ranking retailers from top to bottom on customer loyalty

inMarket utilizes its industry-leading location data to project growth and closures

inMarket announced its Spring 2017 Loyalty Report for Retail. This report is the first in a series that will cover various brick and mortar verticals, using mobile location data to identify customer loyalty.  inMarket uses ...

Thumbnail-Photo: EuroShop 2017: real time retail operations with smart cosmos solutions...
31.03.2017   #data management #customer analysis

EuroShop 2017: real time retail operations with smart cosmos solutions

Connecting the real world to the digital world

Smart cosmos shows how living product data connects the real world to the digital world. ...

Thumbnail-Photo: NRF says later easter expected to bring record spending...
30.03.2017   #customer analysis #sales promotion

NRF says later easter expected to bring record spending

Americans will spend more than ever as they celebrate Easter nearly three weeks later this year than last

According to NRF’s annual survey, spending for Easter is expected to reach 18.4 billion dollars, up 6 percent over last year’s record 17.3 billion dollars and a new all-time high in the survey’s 14-year history. Those ...

Thumbnail-Photo: CeBIT presented solutions for the retail industry...
28.03.2017   #retail #digitization

CeBIT presented solutions for the retail industry

Be prepared for the future!

The CeBIT in Hanover presented topics about digitzation that will support the economic success of tomorrow with the most innovative solutions. We want to show you some of the highlights – especially for the retail industry. ...

Thumbnail-Photo: Philips Lighting installs first supermarket with indoor positioning in...
15.03.2017   #customer analysis #light technology

Philips Lighting installs first supermarket with indoor positioning in Germany

Edeka Paschmann supermarket in Düsseldorf first to pioneer Philips’ indoor positioning in Germany

Philips Lighting announced that the Edeka Paschmann supermarket in Düsseldorf is the first in Germany to benefit from Philips’ indoor positioning system. In collaboration with its Location Lab partner Favendo, Philips Lighting delivered a ...

Thumbnail-Photo: Hella Aglaia – Counting with a system
06.03.2017   #customer analysis #customer counting

Hella Aglaia – Counting with a system

Advanced People Sensor (ASP) Product Serie

How many customers enter the shop, do they buy anything and how long do they stay? Retailers need to know answers to these questions. A new product line helps to find them. ...

Thumbnail-Photo: Organizations must pay attention to new factors driving customer loyalty...
16.02.2017   #customer satisfaction #customer relationship management

Organizations must pay attention to new factors driving customer loyalty in the digital age

Accenture Strategy unveils the new ‘languages of loyalty’ driving customer relationships in the digital age

Organizations are wasting billions of dollars each year on customer loyalty programs that don’t work like they used to, according to new research from Accenture Strategy. With millions of loyalty points sitting dormant and the majority of U.S. ...

Thumbnail-Photo: Business in 2020: Which trends and events determine the future?...
01.12.2010   #customer analysis #trend research

Business in 2020: Which trends and events determine the future?

Revived after the slump, business once again looks optimistically into the future. Yet if you want to invest today, you don’t just want to know what will be in demand tomorrow. New shopfitting – be it store construction or new technology ...

Supplier

HELLA Aglaia Mobile Vision GmbH
HELLA Aglaia Mobile Vision GmbH
Ullsteinstraße 140
12109 Berlin
Mood Media GmbH
Mood Media GmbH
Wandalenweg 30
20097 Hamburg
meshh.
7a Hanson Street
W1W 6TE London
LODATA Micro Computer GmbH
LODATA Micro Computer GmbH
Karl-Arnold-Str. 5
47877 Willich
Crosscan GmbH
Crosscan GmbH
Ruhrstraße 48
58452 Witten
salsify
salsify
7 rue de Madrid
75008 Paris
refive GmbH
refive GmbH
Angermünder Straße 12
10119 Berlin
eyefactive GmbH
eyefactive GmbH
Mendelssohnstrasse 15
22761 Hamburg
WiFi SPARK
5 Cranmere Court, Lustleigh Close, Matford Business Park
EX2 8PW Exeter, Devon
Innovative Technology Ltd.
Innovative Technology Ltd.
Innovative Business Park
OL1 4EQ Oldham
Axis Communications GmbH
Axis Communications GmbH
Adalperostraße 86
85737 Ismaning
Gatekeeper Systems GmbH
Gatekeeper Systems GmbH
Albertstraße, 2-6
73054 Eislingen
KRONOS
KRONOS
Bellevue 48
22301 Hamburg
HappyOrNot
HappyOrNot
Innere Kanalstraße 15
40476 Düsseldorf
Intenta GmbH
Intenta GmbH
Ahornstraße 55
09112 Chemnitz
Bizerba SE & Co. KG
Bizerba SE & Co. KG
Wilhelm-Kraut-Straße 65
72336 Balingen
GLORY Global Solutions (Germany) GmbH
GLORY Global Solutions (Germany) GmbH
Thomas-Edison-Platz 1
63263 Neu-Isenburg
Xovis AG
Xovis AG
Industriestrasse 1
3052 Zollikofen

T-Systems Enterprise Services GmbH
T-Systems Enterprise Services GmbH
Fasanenweg 6
70771 Leinfelden-Echterdingen