Company News • 01.06.2018

German retailer roll-out of NCR self-checkouts

Kaufland creates new flexibility for changing customer shopping habits

Self-Checkout; Copyright: NCR GmbH
Source: NCR GmbH

NCR Corporation, a global leader in omni-channel solutions, announced that its self-checkout solution is a key part of Kaufland’s store reinvention initiative. The German hypermarket chain embarked on a store transformation journey to help improve the in-store shopping experience, reduce waiting times and increase customer loyalty while at the same time creating more value for customers with smaller baskets. Kaufland equipped about 160 stores with the NCR self-checkout solution, with plans to expand across more stores throughout the next few years.
  
Kaufland is the first grocer in Germany to embrace a comprehensive self-checkout strategy. NCR supported Kaufland’s self-checkout deployments with comprehensive consulting services as well as detailed location and process analysis in every store. Based on analysis, NCR and Kaufland developed an individual self-checkout concept and matching checkout zone design for each store that helps to convert simple customer transactions to interactions that matter.
 
50 years after opening its first stores to consumers, Kaufland has embarked in store modernization with the self-checkout solutions from NCR, which is also celebrating an anniversary this year: 20 years ago, NCR installed its first self-service checkout at a grocer in the United States. Since then, NCR has become the global leader in self-checkout, with thousands of deployments across 42 countries. Since that first installation, NCR has remained focused on removing friction from the checkout process and delivering exceptional experiences to the consumer.   

“During our 50th anniversary, we want to highlight that Kaufland continuously evolves to attract new customers, engage existing customers and grow our business,” said Sven Homes, head of IT at Kaufland. “NCR self-checkouts play an important role in this effort by giving customers more flexibility in how they complete purchases inside our stores. Shoppers can scan and pay at their own pace, and we see a reduction in queues and waiting times, most notably with small and medium sized baskets.”  

“Retailers are under an enormous pressure to transform the in-store experience to meet changing customer expectations. Self-checkouts are a great option for providing better service and create experiences that supports their brand,” said Dusty Lutz, vice president and general manager of Store Transformation Solutions at NCR. “Customers today are looking for choice in the way they shop, are expecting fast and convenient checkout experiences. Self-checkout not only helps to reduce waiting times, but frees up staff to spend more time serving customers and providing real value that keeps shoppers coming back.” 

Source: NCR GmbH

related articles:

popular articles:

Thumbnail-Photo: Toshiba: artificial intelligence for frictionless shopping...
21.02.2019   #self-checkout systems #Trade fair special EuroCIS 2019

Toshiba: artificial intelligence for frictionless shopping

AI, edge computing and smart shelf technology at the EuroCIS 2019

Thumbnail-Photo: EuroCIS 2019: from the trade fair to the points of sale...
27.11.2018   #digitization #POS Solutions

EuroCIS 2019: from the trade fair to the points of sale

Analogue and digital elements merge in physical retail

Many digital tools presented at EuroCIS over the past few years, have become indispensable to retail today. Which in-store media asserted themselves and what is so special about them? And, beyond this, which tools and technologies have great ...

Thumbnail-Photo: Self-service sells
08.02.2019   #touch screens #kiosk terminals

Self-service sells

Kiosks represent an important part of retail’s future

Self-service is growing exponentially in all areas of retail, hotels, restaurants, healthcare and banking environments. Customers increasingly expect self-service technology options and traditional brick-and-mortar stores are no exception. Retailers ...

Thumbnail-Photo: retail trends: focus Retail Technology
12.02.2019   #mobile shopping #digital marketing

retail trends: focus "Retail Technology"

Omnichannel commerce, mobile shopping, seamless checkout – technology trends 2019

Would you like to find out about the latest retail technologies and hold something tangible in your hands at the same time?We'll be happy to send you a copy of our print edition retail trends: with the focus on "Retail Technology" ...

Thumbnail-Photo: Pioneering spirit in online retail: participation is welcomed...
27.02.2019   #online trading #food delivery service

Pioneering spirit in online retail: participation is welcomed

The startup company myEnso from Bremen shows how an online supermarket can be successful

Modern pioneers: At myEnso, customers have a say in the store’s product selection. The online store continues to evolve with its customers and focuses on quality, sustainability and an innovative spirit.We spoke with Isabella Henrichs and ...

Thumbnail-Photo: Trend 2019: The digitization of the stationary retail trade...
29.11.2018   #digitization #omnichannel

Trend 2019: The digitization of the stationary retail trade

From retail to omnichannel business model

For stationary retailers, it is no longer enough to think individually about e-commerce or other digital strategies. Instead, the focus is on networking online, mobile and offline channels and implementing a multichannel strategy, the so-called ...

Thumbnail-Photo: Welcome to the tenth edition of the RetailShow Exhibition...
22.03.2019   #e-commerce #cashpoints, cash register, cash desk

Welcome to the tenth edition of the RetailShow Exhibition

Exhibition of Equipment, Technology and Services for Retail

We kindly invite you to participate in the biggest, annual, B2B retail event in Poland: Exhibition of Equipment, Technology and Services for Retail – RetailShow. The closest, tenth edition will be held on 20-21 November 2019 in Warsaw, ...

Thumbnail-Photo: Store Transformation drives Self-Service Technology...
08.01.2019   #Trade fair special EuroCIS 2019

Store Transformation drives Self-Service Technology

Self-Checkout Solutions at EuroCIS 2019

The annual “Global EPOS and Self-Checkout” report care of London-based market research and consulting firm RBR shows what is happening around the globe at self-service checkouts. According to the report, retailers worldwide ...

Thumbnail-Photo: Worry-free legal compliance: tips for newcomers to online retail...
18.02.2019   #online trading #e-commerce

Worry-free legal compliance: tips for newcomers to online retail

Interview with Johannes Drijkoningen, Händlerbund e.V. (German online trade association)

It is imperative for all online retailers to be legally compliant. We talked to Johannes Drijkoningen, Association Advisor at the Händlerbund e.V. about support, relevant information and unfounded fear of digitization. ...

Thumbnail-Photo: The right payment options for online stores
11.02.2019   #online trading #security

The right payment options for online stores

How you can combat shopping cart abandonment with the right methods

One of the main reasons why shoppers will abandon a purchase is when popular online payment methods are not an option. That’s why online retailers must know what these payment options are. We give you an overview of the pros and cons for ...

Supplier

CCV Deutschland GmbH
CCV Deutschland GmbH
Gewerbering 1
84072 Au i.d.Hallertau
MobiMedia AG
MobiMedia AG
Rottpark 24
84347 Pfarrkirchen
Intenta GmbH
Intenta GmbH
Ahornstraße 55
09112 Chemnitz
Elo Touch Solutions NV
Elo Touch Solutions NV
Kolonel Begaultlaan 1C11
3012 Leuven
EUROEXPO Messe- und Kongress-GmbH
EUROEXPO Messe- und Kongress-GmbH
Joseph-Dollinger-Bogen 9
80807 München
Permaplay Media Solutions GmbH
Permaplay Media Solutions GmbH
Aschmattstr. 8
76532 Baden-Baden
LANCOM Systems GmbH
LANCOM Systems GmbH
Adenauerstraße 20 / B2
52146 Würselen
POSIFLEX GmbH
POSIFLEX GmbH
Flinger Broich 203
40235 Düsseldorf
APG Cash Drawer
APG Cash Drawer
4 The Drove
BN9 0LA Newhaven