click & collect

A person taking a package out of a red package lock box; copyright:...

#services #coronavirus

One-third of consumers will increasingly use buy online, pickup-in store services

Consumer surveys on order pick-up preferences and BOPIS

The cable of a PC mouse lies in the shape of a shopping cart; copyright:...

#e-commerce #coronavirus

Multichannel retail adoption accelerated during 2020 holidays

GlobalData report on ecommerce development during pandemic

#online platform #click & collect

Click & Pep: Bringing pizzazz to your sale

Webtalk "retail salsa" on 2021/04/28 at 4:00 p.m. (CET)!

#electronic shelf labels (ESL) #price labelling

BAUHAUS introduces new click and collect technology

New solution helps store associates pick items for Click & Collect orders

A woman with a mask is giving a brown paper bag to a person with a mask...

#customer satisfaction #delivery

U.S. consumer satisfaction dropped for pickup service

Total U.S. online grocery sales grew 15% in 2021/01 vs. 2020/11

A woman loading shopping bags into another womans car; copyright: Coles Group...

#customer satisfaction #brick and mortar retail

Rapid click & collect service in Australia

Coles to launch 90-minute Click&Collect Rapid offer on supermarket range

A woman wearing a mask shopping in a book store; copyright: Clay Banks/Unsplash...

#security #brick and mortar retail

How COVID-19 vaccines will impact current shopping habits?

Americans still expect safety precautions in-store

#sales promotion #food retail

Vending machines: Customers alone in the store

Combi City-Markt makes round-the-clock shopping possible – without staff

A container as a pickup station on a sidewalk

#coronavirus #kiosk terminals

Automated grocery PickUp kiosk for contactless grocery service

Albertsons Companies debuts kiosk at Jewel-Osco store in Chicago

09.10.2020 #brick and mortar retail #food retail

On-premise ghost kitchens at Kroger

Retailer and ClusterTruck to provide customers with on-demand meal ordering

The Kroger Co. announced the launch of two on-premise kitchens, respectively at stores in Metro Indianapolis, IN and Metro Columbus, OH. Developed in partnership with ClusterTruck, a technology start-up that operates delivery-only restaurants, the ...

29.09.2020 #services #food retail

ALDI to trial click and collect

The supermarket is testing its first UK click-and-collect services

The supermarket is currently running a trial of the service for Aldi colleagues from a store in the Midlands and plans to extend that to customers in the coming weeks.During the current trial, Aldi colleagues can choose from a full range of grocery ...

27.04.2020 #digital signage #brick and mortar retail

Local, cross-channel, pared down – retail trends

Pointers from 3 EuroShop 2020 exhibitors

Current and future retail trends – what better place to look for them than EuroShop, the World’s No. 1 Retail Trade Fair.iXtenso was there and talked to several exhibitors about their visions and their contribution to the future of ...

19.02.2020 #customer satisfaction #brick and mortar retail

Checkpoint: Commitment to the shopping experience

Technologies for satisfied customers

Are you wondering how you can deliver a seamless shopping experience to your customers? Checkpoint's experts provide retailers with three ways to make your customers even happier. Watch the video to learn more. ...

18.02.2020 #online trading #brick and mortar retail

Building the bridge between offline and online

Mobile click & collect station for remote locations

With e-commerce growing stronger every year, there is a rising pressure to run brick and mortar stores more efficiently. One way is to connect online and offline services for the benefit of the customer. Jacob Tveraabak, CEO, and Amanda Cremon, ...

03.01.2020 #delivery #click & collect

In-store pick up and delivery service in Manhattan

Closing a broad gap in last-mile delivery

ZIPtized, an on-demand package delivery startup, aims to provide a service that saves time and tackles the inconvenience faced by online shoppers who opt for the popular "in-store pickup" option. In addition, ZIPtized also provides a ...

03.10.2019 #POS marketing #personalization

Vast majority of consumers plan to return holiday gifts

“Retailers need to seize the moment."

During the upcoming holiday season 77 percent of consumers surveyed said they plan to return a portion of their gifts, with nearly 20 percent expecting to return more than half of their presents (sorry grandma!). This is both a blessing and a curse ...

16.08.2019 #e-commerce #customer satisfaction

BOPIS: state of the retail industry

Customer experience in the “Buy online, pick up in-store” process

“Retailers who are winning in the BOPIS game have a mature inventory management system that clearly indicates what is available for BOPIS, but those who prioritize order fulfillment are building the greatest customer loyalty as their BOPIS ...

Thumbnail-Photo: Robots in retail: producer and salesperson all-in-one at the fully...

15.03.2019 #artificial intelligence #customer retention

Robots in retail: producer and salesperson all-in-one at the fully automated kiosk

Interview with Matthias Krinke, Managing Director of pi4_robotics GmbH

At Berlin’s shopping mall Bikini Berlin, we meet the robot “Gisela”. The robot’s designer Matthias Krinke sat down with us and explained what she can do and revealed what the retail industry can expect from her and her ...

15.08.2018 #brick and mortar retail #click & collect

Click & collect promotes cross selling

Research: Many click & collect shoppers made additional in-store purchases

Research from OrderDynamics explores North American click and collect trends, including communications and timing preferences, return behaviors, and unplanned purchasing habits. OrderDynamic, announced its latest consumer study, “The Rise ...

22.03.2018 #e-commerce #fashion

Cisalfa Sport S.P.A. launches new online shop

The new website offers an easy and a very innovative shopping experience: an online shop with a definitely more appeal

For this improvement, Cisalfa Sport S.P.A. chose Keros Digital in order to find solutions to some challenges the business was having. One of these challenges, the distribution network of Cisalfa Sport S.P.A., which is complexed, required a ...

08.02.2018 #brick and mortar retail #omnichannel

Showrooming – Escaping the one-way street!

Showrooming is becoming a popular retail model that addresses changed buying and information behavior

For many brick and mortar retailers, showrooming was and continues to be akin to “stealing consulting services”. After all, the term describes the practice of prospective customers of researching products in brick and mortar stores and ...

25.01.2018 #e-commerce #brick and mortar retail

UK click & collect sales set to soar 55.6 percent to 2022

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel

Click & collect continues to rise rapidly in the UK, outpacing growth in the online retail channel, with click & collect sales forecast to account for 13.9 percent of total online spend in 2022, 1.9 percentage points higher than in ...

08.01.2018 #online trading #e-commerce

Click & Collect: More in-store sales thanks to store pickup

Opportunity and challenge for the retail sector: Retailers can really benefit from this service

Click and Collect, In-Store Pickup, Click & Go: there are many terms that describe the store pickup process of online orders. Retailers can really benefit from this service; provided that they are armed with a professionally developed concept of ...

03.01.2018 #brick and mortar retail #omnichannel

Click & Collect solution for UK retailers

Tryzens delivers Salesforce Commerce Cloud integration for start-up HubBox

Tryzens has successfully completed the development of a pre-built integration or ‘cartridge’ for innovative UK start-up HubBox, which will enable Salesforce Commerce Cloud users to reduce the time to market for the new delivery start-up. ...